C.E.N.T. intelligence led community engagement

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REDUCE CRIME BY INCREASING INFORMATION SHARING, AND ALIGNING ONLINE ACTIVITIES WITH REAL-WORLD STRATEGIES Is your agency practicing intelligence led community engagement? Every public safety agency has a website, multiple social media accounts, and at least one portal where the community can find, or share information. By using the data these resources capture, and overlaying CompStat and other sources, C.E.N.T. provides an intelligence led community engagement solution that helps reduce crime by: Improving your understanding of the who, why, what, and when of engagement. Providing evidence of how engagement practices influence crime reduction efforts. Reducing your reliance on rear facing statistics for agency evaluations. Aligning real-world and digital strategies by using key performance indicators. NO NEED FOR IN-HOUSE EXPERTS, OR ADDITIONAL RESOURCES Our team of former police officers and data scientist will build your agency an internet accessible dashboard solution that incorporates data from all your agency’s digital touchpoints. RSG has experience getting real insight and value from web, mobile application, and SMS/texting data; as well as, experience analyzing CompStat data and crime trends. Custom dashboards include: Ability to filter usage by times, dates, and demographic information. Capability to identify your most valuable partners, and effective messaging. Proficiency analyzing geographic level engagement. Capacity to associate engagement trends to single, or multiple events. INTELLIGENCE LED COMMUNITY ENGAGEMENT ALLOWS AGENCIES TO ANSWER THE PUBLIC’S CALL FOR GREATER ENGAGEMENT Every Chief and Sheriff knows that the best indicator of community trust is the presence of vibrant information sharing that enables the community to become an extension of your agency. 96% of citizens want to play a role in police services, but 68% of those said they do not receive enough information from their local police department. 1 C.E.N.T. identifies and expands this pool of willing citizens so you can increase information sharing, and work with them to make your community safer. 1 Accenture, Building Trust Between the Citizens and the Police in the Digital World, 2015 Performance dashboard for online engagement solution

Transcript of C.E.N.T. intelligence led community engagement

Page 1: C.E.N.T.  intelligence led community engagement

REDUCE CRIME BY INCREASING INFORMATION SHARING, AND ALIGNING ONLINE ACTIVITIES WITH REAL-WORLD STRATEGIES

Is your agency practicing intelligence led community engagement? Every public safety agency has a website, multiple social media accounts, and at least one portal where the community can find, or share information. By using the data these resources capture, and overlaying CompStat and other sources, C.E.N.T. provides an intelligence led community engagement solution that helps reduce crime by:

• Improving your understanding of the who, why, what, and when of engagement.• Providing evidence of how engagement practices influence crime reduction efforts.• Reducing your reliance on rear facing statistics for agency evaluations.• Aligning real-world and digital strategies by using key performance indicators.

NO NEED FOR IN-HOUSE EXPERTS, OR ADDITIONAL RESOURCES

Our team of former police officers and data scientist will build your agency an internet accessible dashboard solution that incorporates data from all your agency’s digital touchpoints. RSG has experience getting real insight and value from web, mobile application, and SMS/texting data; as well as, experience analyzing CompStat data and crime trends. Custom dashboards include:

• Ability to filter usage by times, dates, and demographic information.

• Capability to identify your most valuable partners, and effective messaging.

• Proficiency analyzing geographic level engagement.

• Capacity to associate engagement trends to single, or multiple events.

INTELLIGENCE LED COMMUNITY ENGAGEMENT ALLOWS AGENCIES TO ANSWER THE PUBLIC’S CALL FOR GREATER ENGAGEMENT

Every Chief and Sheriff knows that the best indicator of community trust is the presence of vibrant information sharing that enables the community to become an extension of your agency. 96% of citizens want to play a role in police services, but 68% of those said they do not receive enough information from their local police department.1 C.E.N.T. identifies and expands this pool of willing citizens so you can increase information sharing, and work with them to make your community safer.

1 Accenture, Building Trust Between the Citizens and the Police in the Digital World, 2015

Performance dashboard for online engagement solution

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With the use of multiple data sources your agency can identify what most affects its results. This approach helps you see if your digital engagement strategy is effective, and aligned with overall agency strategy. With this approach you can:

• Create a funnel analysis to see how social media and other engagement affects actionable inbound intelligence,

and real-world strategy and tactics.• Compare representative involvement to

see if it’s at the same levels as the community make-up, and identify what they respond to most.

• Gauge community sentiment with trend analysis over defined time frames.

Crime data and trends alone only provide a view of what has happened, but looking at how engagement is trending offers a more complete view of the community and where it is moving. Heat mapping and analysis of the expansion of high concentration engagement areas provide a view of the community’s confidence in your agency. Integrating this and mapped crime data provides a more complete view of your community’s current and future states.

To find out how C.E.N.T and the R Simmons Group can help your agency contact: [email protected] or (774) 364 0628

GO BEYOND BROAD-BASED DRIVERS WHEN MEASURING YOUR AGENCY’S EFECTIVENESS

UNDERSTAND THE RELATIONSHIP BETWEEN ENGAGEMENT PRACTICES AND CRIME TRENDS

Integrated social media analysis dashboard

Integrated engagement and crime analysis dashboard