Cell Manual by Faith

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    INTRODUCTION

    ICC is a cell church. It is a privilege and indeed a high calling to be chosen as a cell pastor in

    the church. I trust that this manual will give you some idea as how we function as a cell

    church.

    The material given here is not meant to be exhaustive as more training materials will be

    added as and when necessary through the years. It is also important to remember that all

    cell pastors should be completing or have completed the four Lifetracks. What is taught in

    the Lifetracks (especially tracks 3 & 4) forms a major part of the comprehensive cell manual.

    We, the Vision Team, welcome you to join us in this wonderful journey of growth through the

    cell system. We hope you will enjoy in multiplying disciples and also multiplying the cells inICC.

    Rev. Faith Leong

    Executive Minister

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    Our Goal for 2010 is to Reach One, Win One, and Disciple One. We want to make sure

    that Evangelism is at the forefront of the cell agenda.

    In order to achieve this goal, we have reformatted the way we run cells this year. The cells

    will have two formal cell meetings a month and two Bridge Bring Cell (BBC) Meetings a

    month.

    The BBC Meetings will be divided into four cycles, each with a different theme, so that we

    can organize our evangelism around that theme.

    First Cycle-Feb, March, AprilTest Your LimitsSecond CycleMay, June, JulyFun, Friendship and Family

    Third CycleAugust, Sept, OctFaith, Hope and Love

    Fourth Cycle-Nov, DecMiracles on Ann St

    Planning for BBC

    We recommend a three-step-approach-ATM

    FirstAssess and Strategize

    DemographicsRick Warren says : You dont attract who you want, you attract who you areFor example: A cell without any student will find it hard to reach out to students. Who are youtargeting as a cell? Make sure you have that kind of people in your cell. Are you targetingmigrant families, international students or local students, etc?

    Socio economic and education backgrounds

    Are you targeting business people, young professionals, students, or humanitarian migrants,

    etc? This is an important consideration, some cells that consists young professionals tend to

    organize dinners at restaurants, but they will find it hard to attract refugees or parents with

    young kids to that kind of activities.

    Giftings and talentsWhat kind of talents has God deposited in your cells? Discover the God-given talents in yourcell.Now that you have accessed what you have,Write down your target group, brainstorm on their needs and opportunitiesMigrant familiessettling in, friends, job seekingBusiness peoplehow to be successful, balance of family and work

    Studentsacademic help, friendship

    Vision 2010

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    Then write down your strategieswhat can you do?

    Second, Train and Prepare

    Prepare a team which may consist of host, treasurer, event organizer, cleaning,follow up

    Train your cell members to share their testimonies and how to have a conversationwith new people

    Third, Mobilize and Launch

    This is it!!! Have fun and see the fruit!

    THINGS TO TAKE NOTES WHEN ORGANISING ACTIVITIES

    Remember the goal is to be missional, not just about having funso activities donthave to be large scaled, just have to be effective

    Its hard to organize activities that please everyone, for example, if you organize to gobush walking, those who are not used to physical activities may not come. Dont bediscouraged. One solution is to have two different groups organize two differentactivities on the same night, reaching different people. You dont have to have t hewhole cell attending the same activity.

    Aim to alternate one low key (Less Time Consuming in terms of planning) activitywith one that requires more intensive planning. Low key activities include appropriatemovie, church wide meetings, coffee and dessert, etc. Intensive activities includeoutings, dinner, etc.

    Please take into consideration the affordability of the activities to your group.

    If you are organizing a cell retreat, remember a cell retreat should not take peopleaway from Sunday service. All cell retreats should take place on Friday night andSaturday and be back on Sunday Morning Services.

    Please beware that certain activities including mountain climbing, bungee jumping,etc are not covered by church insurance. You must warn the members that they arejoining these activities at their own risk. If you plan on going such activities, pleasemake sure it is organized as a personal event (friends doing things together).

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    2010 CELL CALENDARMARCH

    WED FRI Saturday

    WEEK 1 CP BBC (5/3)

    Multicultural Caf Nite

    WEEK 2 MID Normal Cell (12/3) Club CCA camp

    WEEK 3 MID/ALT BBC

    Club CCA BBQ

    WEEK 4 MID Normal cell (26/3)

    For March, the university students cells will only have one normal cell meeting as they will have at

    least one week involving in Caf Night and Club CCA BBQ (multicultural/Chinese) and one week in

    the camp.

    APRIL

    WED FRI Saturday

    WEEK 1 CP BBC (2/4)

    Good Friday Service

    WEEK 2 MID Normal Cell (9/4)

    WEEK 3 MID/MLM BBC (16/4) LifeTrack Intensive

    WEEK 4 MID Normal Cell (23/4) LifeTrack Intensive

    WEEK 5 Free LIFT

    MAYWED FRI Saturday

    WEEK 1 CP BBC (7/5) / WISH WISH

    WEEK 2 MID Normal Cell (14/5) Cell Pastors Camp (14-16)

    WEEK 3 MID/ALT BBC (21/5) Living in Harmony Concert

    (Sat)

    WEEK 4 MID Normal Cell (28/5)

    JUNE

    WED FRI Saturday

    WEEK 1 CP BBC (4/6)

    WEEK 2 MID Normal Cell (11/6)

    WEEK 3 MID/MLM BBC (18/6)

    Youth Lock In

    WEEK 4 MID Normal Cell (25/6)

    JULY

    WED FRI Saturday

    WEEK 1 CP BBC (2/7)

    WEEK 2 MID Normal cell (9/7)

    WEEK 3 MID/ALT BBC (16/7)

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    WEEK 4 MID Normal cell (23/7)

    Encounter Camp

    Encounter Camp

    WEEK 5 Free LIFT (30/7)

    Club CCA Market Day21th

    July (UQ);

    JClubNeighbourhood Fun DayJuly 29th

    9am to 3pm

    AUGUST

    WED FRI Saturday

    WEEK 1 CP BBC (6/8)

    Club CCA Event

    LifeTrack Intensives

    WEEK 2 MID Normal LifeTrack Intensives

    WEEK 3 MID/MLM BBC

    WEEK 4 MID Normal

    SEPTEMBER

    WED FRI Saturday

    WEEK 1 CP BBC (3/9)

    WEEK 2 MID Normal (10/9)

    WEEK 3 MID/ALT BBC (17/9)

    Youth Lock In

    Moon Cake festival

    WEEK 4 MID Normal (24/9)

    WEEK 5 Free LIFT (1/10)

    VBS20th

    to 22nd

    of Sept (Mon to Wed) 9am to 3pm

    OCTOBER

    WED FRI Saturday

    WEEK 1 CP Synergy (8/10) Synergy

    WEEK 2 MID Normal (15/10)

    WEEK 3 MID/MLM BBC (22/10)

    WEEK 4 MID Normal (29/10)

    NOVEMBER

    WED FRI Saturday

    WEEK 1 CP BBC (5/11)

    WEEK 2 MID Normal (12/11)

    Encounter Camp

    Encounter Camp

    WEEK 3 MID/ALT BBC (19/11)

    WEEK 4 MID Normal (26/11)

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    ICC OVERALL STRUCTURE

    ICC has three major structures:

    I. The Governmental Structure:

    Government is ordained by God. Lack of government gives rise to anarchy.

    The Governmental structure of ICC consists of the Board and the sub-committees The

    function of the board is to guide and guard the church and its operation according to

    spiritual, legal, ethical and corporate requirements. Sub-committees are there to assist the

    Board members (not a decision making body). At present there are five sub-committees:

    Legal, audit and finance, staff and remuneration (HR), vision team and finally marketing/fund

    raising. Sub-committee members are people who are trained in their particular fields.

    The present board members are David Mok, Jeannie Mok, Jonathan Mok, Faith Leong ,

    Cary Gan, Phil Whittaker and David Teoh.

    II. The Visionary Structure

    Without a visionary structure, anyone, anyhow, anywhere will do at anytime.

    Vision Team

    Mission

    MCC

    API

    Cafe M

    Cell and GrowthStructure

    RelationshipMinistries

    Kids

    Youth

    Club CCA

    STRUCTURE

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    III. The Growth Structure

    Growth is natural because life is encoded with growth factor. Healthy growth is the results of

    healthy life.

    The cell structure of ICC falls under the growth structure. Under the growth structure there is

    no hierarchy all leaders will be called Cell-Pastors as opposed to the FIVE-FOLDMINISTERS thus Senior Minister, Executive Ministers, Youth Minister etc.

    Cell Structure

    There are generally two basic structures for cell groups: The Jethro-model and the G- model.

    The Jethro-Model (or The 5x5 Structure)

    This is also called the Jethro Model because of the way it arranges multiplying grouptogether in a hierarchy. For every five new units of cells a new level of leadership is added,

    resulting in a hierarchical and somewhat top-heavy model. Under this system the supervisor

    cares for the five cell leaders; a zone supervisor cares for 25 cell leaders and a district

    pastor supervises approximately 125 cell leaders.

    The G-Model

    The G-12 model is a creative alternative to the normal cell church structure developed by

    David Cho ( 5x5).

    Pastor Csar Castellanos founded International Charismatic Mission at Bogot in April,

    1983. Initially he modeled his cell system after Cho. After five years, there were about 70

    cells in his church (1991). One day while he was reading Matt 9:35-10:10, he received a

    revelation that Jesus solution to the the lack of laborers in the harvest field is to train up agroup of 12 disciples. He thus called this model G12. From 1992-1999, with Groups ofTwelve strategy, ICM grew to 20,000 cells.

    Basically when a member of the cell has managed to plant a new cell, he or she then

    becomes part of the G system (G-12 in his case)

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    JethroModel 5 x 5Structure

    G 12 Model

    Visually

    Hierarchical Spider Web

    Nature

    Geographical Affinity

    Structure

    District

    Management

    Network

    Relational

    Overseer

    Removed from grass

    roots

    Focus on supervision

    Do not lead a cell

    Grass roots system

    Focus on coaching

    Still lead a cell

    Multiplication

    By division By planting

    Relationship

    Severed relationship Continuous relationship

    Cells

    Focus on pastoral Focus on outreach and pastoral

    Others

    Rigid System

    Getting to be outdated

    Leadership by

    appointment

    Flexible system

    Cutting edge

    Leadership by empowerment

    Originator: Dr. Yonggi Cho Originator : Pastor Cesar Castellanos

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    Comparing the 2 Models

    ICC G-type Cell Structure

    ICC adopts a modified G12 model We call it the G-Type-Cell Model. Under the ICC

    Senior Minister (G-72 Pastor), there are supposed to be twelve (called G-18 pastors), each

    planting 6 cells each, thus 72 cells

    Each G-18 pastor issupposed to have six G-3 cell pastors under them, and in turn each of

    the six G3 cell pastors will have 3 cell pastors under them. Thus the rationale for G18 and

    G3

    G18G3G72

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    The Guiding Principles of the G-type Model

    1. Discipleship

    The cell churchs agenda is the fulfillment the Great Commission to go and makedisciples of all nations. We desire to see disciples, (not just decisions) andministers, (not just multitudes). People who accept the gospel and believe must be

    taught, shaped and formed into the image of Jesus.

    2. Leadership Development

    The cell structure emphasizes leadership development. We desire to raise up leaderswho have received the DNA of the Senior Minister (in terms of vision, mission,

    cultures, and values of the church). They become the true sons and daughters of the

    house as they pass through the Seven Gates of the church. It is structured with theawareness that everyone needs to be ministered to in order to minister. The model

    provides ongoing mentoring and proper accountability at all levels of leadership in the

    church.

    3. Multiplication

    The heart of the G-type model is multiplication. It is in obedience to Gods desire forus to be fruitful and multiply. Success and faithfulness in this context is defined by

    our ability to multiply resources (the number of people and the number of cells) that

    God has entrusted to us, as illustrated in the parable of the talents (Matt 25).

    4. Glory of God

    The G-type cell model aims to prepare and mobilize Gods people for works ofministry. This is said to be the era of the saints, the era of the faceless, nameless that

    will rise up in the power of God in church and in the marketplace. G-type Cell Model

    facilitates this by releasing people into ministry.

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    2.1 Qualifications

    Cell Pastors/G Pastors

    Qualifications of a Cell Pastor/G-pastor

    Must meet the qualifications and requirements for church membership. Must meet the character requirements for church leaders in I Tim 3. Must be loyal to the Senior Minister and his short and long-term visions. Must be willing to work in harmony with others. Must be faithful and dependable in accomplishing duties.

    Must carry a love and burden for the souls of men, women and children. Must lead, encourage, assimilate and care for their group with tact, zeal and love. Must be flexible and willing to do whatever it takes to get the job done. Must be given to prayer in their personal life and for their group of members. Must possess a general knowledge of all cell pastors goals and task. Must strive to retain a love for their area of ministry. Be exemplary in church, prayer meetings and cell attendance. Ministry is modeling

    ones private life publicly. Hosea 4:9 Like people, like priest and Luke 6:40 (Jesus

    said) A student is not above his teacher, but everyone who is fully trained will be likehis teacher.

    Must attend the monthly leaders training as well as the annual vision day and Synergyconference.

    All cell pastors must have a blue card issued by the Department of Commission forchildren and Young People and Child Guardian. (Refer to the section on riskmanagement)

    Must be consistent and proactive in the mentoring sessions with your immediate G-Pastor)

    Have a good understanding of the churchs vision and philosophy (Mission, Cultures,Values)

    Must have finished/or in the process of finishing the Lifetracks

    2.2 Roles and Responsibilities

    A Cell Pastor has three major roles and responsibilities:

    a. Leader-the key word is alignment Heb 13:17-Obey your leaders and submit to their authority. They keep watch

    over you as men who must give an account. Obey them so that their work willbe a joy, not a burden, for that would be of no advantage to you.

    The cell pastor should trumpet the vision established by the Senior Ministerand articulated by the Vision Team.

    LEADERSHIP

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    Should fully understand and serve the Lord through the vision of the church The cell pastor should provide direction to the cell within the parameter of the

    vision of the church. Strategize for growth and multiplication in consultation with the G-pastor. Identify and train potential cell assistants/apprentices in preparation for

    multiplication Lead the weekly cell meetings Organize at least the cell outreaches (BBC)

    b. Shepherd-the key word is Edification

    Be shepherd of Gods flock. 1 Pet 5:2 Build relationships in the cell by loving people and caring for their well being Disciple the members in the cells. Intentionally bring each person through the

    gates of progress.

    Minister to specific pastoral issues, refer on to G-pastor if necessary Work with other leaders to assimilate new members into cell. Contact the

    names given within the time frame specified. Invite the person to cell

    c. Manager-the key word is empowerment

    Empower the people in the cell to be effective Disseminate information e.g. co-coordinating instructions for church wide

    projects ad harvest events. Practical organization e.g. time and place of meetings, duty rosters, etc. Write weekly cell reports to the designated person. Be proactive in communicating with the church office e.g. providing numbers

    for Senior Ministers Dinner, functions, etc. Build team ministry in the cell by encouraging participation and throughdelegation.

    G-Pastor similarly has three roles

    Roles and responsibilities of a G-pastor (G-3.or G18)

    a. Leader

    Promote and communicate the vision of the church which is broken down intogoals and strategies on different levels.

    Be responsible for the growth of the cells under your charge Provide feedback to your G-18 pastor on the conditions of the cell groups

    under your care.

    b. Manager

    Annual planning with your immediate G-Pastor A plan and to execute all cell multiplications which involves the following

    steps:i. Projection of cell multiplication dates for each cell

    ii. Identify potential cell pastors and ensure that they are progressingthrough the gates of progress i.e. f inishing Lifetracks, church membership,

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    etc.iii. Talk to the cell pastor (of the multiplying cell) about reorganization of

    members, meeting place and other logistical issuesiv. Fix a meeting for the potential cell pastor to be interviewed by the Vision

    Team. If approved by the Vision Team, the potential cell pastor will becommissioned at the next combined service.

    v. In the mean time, help the cell pastor and his/her cell members to beexcited about multiplication

    vi. Be there for the celebration of the multiplicationvii. Follow up and monitor to ensure the new cells are thrivingviii. Ensure implementation of any church wide projects involving cellsix. Be a trouble shooter. Make decision of cell closure if necessary.x. Report on following issues to your immediate G-Pastor and Vision Team

    members (The minister in charge of ICC cells) insubordination and influencing others against church leadership serious marital problems e.g. immorality, violence and divorce fraud or deception

    doctrinal deviation Abuse

    c. Shepherd

    Minister to specific pastoral needs in your network e.g. Hospital visits,counseling, bereavement, weddings, idol removal, deliverance, etc. Refer onif necessary.

    Take care of the cell pastors under your charge. Meet with them and mentorthem with thematerials passed on from the Senior Pastor and Vision Team.

    Visit cell groups. Go with the attitude to bless and edify cell members,

    participate as a member, model specific parts if necessary and get to knowmembers of the cell groups.

    Read the section on Primary Carethe Cell Pastor as Shepherd

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    As a shepherd, your responsibility is to provide the primary care to your cell members (asdistinguished from critical carerefer to the section on critical care). Primary care is thenormal, regular attention and support that a cell pastor is expected to provide to the cell

    members.

    BIBLICAL FOUNDATION FOR SHEPHERDING

    1. Biblical Reference to shepherding:

    Jesus was a true shepherd (1 Pet 5:4, John 10). Really the sheep are not ours butGods.

    God separated some people out to be shepherds of the church .

    Acts 20:28 Keep watch over yourselves and all the flock of which the Holy Spirit hasmade you overseers. Be shepherds of the church of God,which he bought with his

    own blood.

    The minister appoints cell pastors to look after the small groups. Just as Moses

    appointed leaders for the smaller groups according to the levels. (Ex 18:25)

    2. Why do there have to be Shepherds?

    Sheep need a leader. Num 27:15-19

    Sheep will suffer. Zech 10:2

    Sheep will wander. 1 King 22:17, Eze 34:4-6

    God gave us shepherds. Jer 3:15

    SHEPHERD LEADER

    As a shepherd-leader, your primary focus is relationship. Forming an authentic relationship

    is the first step to intentionally care for your cell members. People want to be built into, cared

    for and loved. They first want a shepherd who feeds them rather than a supervisor who

    leads them. Their primarily want a shepherd who cares for them, who seeks to understand

    themtheir personal walk with God, their family life, their relationship to the church. Onewho helps them discern next steps of personal spiritual growth or how to fulfill their potential

    in the Lord Jesus, the ultimate shepherd gave us an example when he says: I know my

    sheep and my sheep know me

    YOUR ROLE AS A SHEPHERD

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    Tender, compassionate heart is a key facet of intentional shepherding. God described his

    heart for shepherding in Eze 34. Key responsibilities of a shepherd are:

    To strengthen the weak

    To heal the sick

    To bind up the injured To bring back the stray

    To search for the lost

    The Bible distinguished between a true shepherd and a hired hand

    SHEPHERD HIRED HAND

    Cares to the point of sacrifice Quits when it gets tough

    Knows sheep personally Know sheep as a flock

    Intimate relationship with God In it for personal advancement

    Heart for the sheep Just doing the job

    THINGS TO TAKE NOTE IN PASTORING YOUR PEOPLE

    1. Pastoring people can be hard work but it is also rewarding. Peter tells us,And when theChief Shepherd appears, you will receive the crown of glory that will never fade away (1Peter 5:4). Get ready to embark upon the greatest adventure of your life, one witheternal rewards.

    2. At some point in your journey as a cell pastor, you will encounter pain, loss,disappointment. Therefore it is so important to keep up your own spiritual growth so thatyou continue to receive the grace that is all sufficient for you.

    3. Be available but draw appropriate boundaries. As a cell pastor, you need to learn todraw physical as well as emotional boundaries. Physical boundaries refer to boundarieson your time, your energy, etc. A cell pastor should be generous with his/her time but

    this doesnt warrant the deterioration of personal or family life.

    For example, if your cell members phone you at inappropriate times then kindly tell themnot to call during that time again, unless it is an emergency. Suggest other times orways (email or on another phone line) they can contact you that are better for you; if youknow of times that would not be good for you and your family, let your cell membersknow of them from the outset. Its okay to set time limit on phone conversation and oneto one conversation.

    We have had examples of cell members who called at early hours in the morning to asktheir cell pastors to pick them up from the city as they couldnt get public transport,members who hang around until midnight, etc.

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    Cell Pastors also need to know how to draw emotional boundaries. As cell pastors, weneed to empathize with our members when they go through time of grief, loss, etc butwe need to learn to cast those burdens upon the Lord and not allow those feelings tooverwhelm us. Unhealthy boundaries cause us to think: I am responsible for his moralbreakdown, depression. Etc. Healthy boundaries means: I have done everything withinmy power and will continue to pray for him but ultimately he/she has to be responsible tohis/her own decisions and choices.

    Larry Crab, a famous author on counseling, commented in his book, The Key to Caring,that one must not confused between goal and desire. He says: A goal may be definedas a purpose to which a person is unalterably committed. He assumes unconditionalresponsibility for a goal, and it can be achieved if he is willing to work at it. A desire maybe defined as something wanted that cannot be obtained without the cooperation ofanother person. It is an objective for which a person can assume no responsibility,because it is beyond his control. Reaching a desire must never become the motivatingpurpose behind behavior, because then a person is assuming responsibility forsomething he cannot fulfill on his own. A cell pastor can make it his goal to each of his

    member at least once a week to build relationship but his desire that these members willopen up to him may not be accomplished without the cooperation of the other parties.

    4. We do not recommend a cell pastor to minister to or visit a member of the opposite sexalone. If you are married, you should bring your spouse with you. If you are single, bringyour co-leader with you

    5. As the cell grows, it is not possible for you to build relationship with everyone. Startbuilding a core group and train up assistants/apprentices to help you to follow up andcare for the rest of the cell members.

    PRACTICAL WAYS TO BUILD RELATIONSHIP IN THE CELL

    1. Model openness and transparency by sharing about yourself.

    2. Aim for frequent connection. In addition to the cell meetings, contact each of your cellmembers regularly. Utilize phone call, sms, emails, msn, etc to keep in touch.Internet social network e.g. Facebook should be used with caution. ICC is currentlyconstructing an intranet that will enable us to connect with each other through thewebsite.

    3. Create an atmosphere of care in the cell meetings for praying for each others.

    4. Celebrate the milestones in the cell members life e.g. engagement, weddings,graduations, birth of a child, etc.

    5. Remember and celebrate each others birthdays.

    6. Be available at the critical times in a members life e.g. deaths, critical illness, breakup of marriage or relationships, etc. Be sure to inform your G-pastor about thesesituations.

    7. Help each other practically e.g. moving house, child care, etc.

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    8. Have a structure to share burden together e.g. email the prayer needs to the wholecell, etc.

    9. Follow up if a person has missed cell or church to show concern.

    PRACTICAL WAYS TO HELP YOUR MEMBERS SPIRITUAL GROWTH

    One of key roles of the cell pastors is to help the members to grow spiritually. In ICC, we

    have many avenues to help the members to grow.

    1. Keep track of the spiritual development of the cell members. (use the form in the

    appendix)

    2. Help them to progress through the development track in the church

    Curriculum Learning outcomes Others

    Lifetrack One Learn the basics of Christian

    Living

    -God

    -Salvation by grace

    -Prayer

    -Bible

    -Worship

    -Baptism-water & HS

    -Tithing

    -Church

    - Bring them to Senior Minister Dinner

    -Talk to them about the multicultural vision of

    the church, try to answer any concern they may

    have about the church

    -Introduce them to the different

    -if they are Christians (for example overseas

    students who accepted Christ overseas), ask if

    they have any theological concerns

    -Encourage them to be water baptized

    -Baptism of the HS and speaks in tongues

    -Encourage them to attend Sunday services

    regularly

    -If they have any personal issues e.g. living

    together, addictive habits, etc, the approach is to

    encourage them to grow in the Lord before

    laying down rules.

    Lifetrack Two Inner Life development

    -attitudes and emotions

    -Character development

    -Encourage them to go to encounter camp

    -Encourage them to develop accountable

    relationship

    -Talk to them about any past issues that need to

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    -Discerning the will of God

    -Overcoming the devil

    -Forgiveness

    -Conflict management

    -Communication

    -Walking in faith

    be dealt with

    -encourage them to serve in the cell.

    Lifetrack Three Vision and Mission of the

    church

    -Vision and Mission

    -Cultures and Values

    -Multiculturalism

    -Soul Winning

    -Cell Church

    -Partnership

    -join membership

    -Encourage them to serve in the church

    - Teach them to lead someone to Christ

    Lifetrack Four -Leading a cell group -Give them opportunity to lead worship or

    discussion in the cell

    -if they are ready and willing, groom them to becore members or assistants

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    Members Spiritual Progress Form

    Cell Pastor:__________________________________________

    Name LT 1 LT 2 LT 3 LT 4 Encounter Water B

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    COMMON PASTORAL ISSUES

    Common Pastoral Issues

    1. Attendance concernsSome of the common reasons: priority (work, fun, etc), discipline (sleep late, cant getup in the morning), commitment.

    Heb 10:25 Let us not give up meeting together, as some are in the habit ofdoing, but let us encourage one anotherand all the more as you see theDay approaching.

    Matt 6:33 But seek first his kingdom and his righteousness, and all these

    things will be given to you as well

    The corporate meetings bring a level of anointing and manifestations of thepresence of God

    Share testimonies.

    2. Sickness

    If possible, visit the person

    Provide practical helps

    Pray for him/her

    Is 53:5 By his stripes we are healed Ex 15:26 He said, "If you listen carefully to the voice of the LORD your God

    and do what is right in his eyes, if you pay attention to his commands andkeep all his decrees, I will not bring on you any of the diseases I brought onthe Egyptians, for I am the LORD, who heals you."

    3. When a loved one died

    Send a short note or card

    Express your sorrow by simply saying I am so sorry about________s death Provide meals for the family and inquire about other specific needs you may

    assist with

    Listen. Allow the family to talk about the loved one

    Remember the family at holidays, birthdays and anniversary of the death

    Jn 11:25 Jesus told her, I am the resurrection and the life. [a] Anyone whobelieves in me will live, even after dying.

    2 Cor 1:3-4 All praise to God, the Father of our Lord Jesus Christ. God is our

    merciful Father and the source of all comfort. He comforts us in all our

    troubles so that we can comfort others. When they are troubled, we will be

    able to give them the same comfort God has given us.

    4. Study problems

    Lack of motivation is normally due to the lack of purpose. Help the person set

    goals. Ask: what do you think are the consequences if you continue this way?Are you happy to live with the consequences?

    http://www.biblegateway.com/passage/?search=jn%2011:25;&version=51;#fen-NLT-26513ahttp://www.biblegateway.com/passage/?search=jn%2011:25;&version=51;#fen-NLT-26513ahttp://www.biblegateway.com/passage/?search=jn%2011:25;&version=51;#fen-NLT-26513ahttp://www.biblegateway.com/passage/?search=jn%2011:25;&version=51;#fen-NLT-26513a
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    Identify some of the root problems: lack of discipline, poor study

    habits/strategies, language problems

    Help them develop good study habits:

    Discover their key productive time

    Find their key learning styles e.g better study alone or with someone

    Dont procrastinateIf it is a language problems, read up before class, take copious notes or

    borrow notes from others, not be afraid to ask.

    Tim 1:7 For God did not give us a spirit of timidity, but a spirit of power, of

    love and of self-discipline.

    5. Past mistakes

    Get to know them make sure you spend time with them as well as praying

    with them Be open and vulnerable Encourage them to go to Encounter Camp They need to know who they are in Christ and understand that we are ALL

    sinners establish the Word of God in their life about who they are. Encourage them to forgive themselves once they acknowledge God has

    forgiven them then love themselves . Set-up an accountable relationship . If other people were involved in the past mistake get them to ask for

    forgiveness or to forgive the others Give them small tasks and responsibility in cell environments

    Start to introduce other relationships within the church and cell to createopenness

    6. Bad Habits Be Understanding usually they do not want to change, it us who wants them

    to change Focus them on Godly priorities

    Prayer get them praying possibly fasting Provide a positive alternative get them practically involved. Find the root of the cause what is the reason eg. clubbing to get a girl Use the Word of God to help them allow them to see the power in the word

    of God 1 Corinthians 6:12 everything is permissible but not beneficial Hebrews 4:12 Word is living and active. Sharper than a two-edged sword. If it is a more mature Christian Matthew 18:6

    7. Personality clashes or offence between members Talk to the individuals involved separately. Listen to both sides of the story. Encourage them to apply the biblical principles. Matt 5 and Matt 18 Empathise with their feelings. Dont try to talk people out of how they feel at

    first. Just listen and let them unload emotionally without being defensive.

    Feelings are not always true or logical.

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    Get them to confess their part of the conflct. Confession is a powerful tool forreconciliation. Often the way people handle a conflict creates a bigger hurtthan the original problem itself.

    Emphasize reconciliation, not resolution

    Q & A

    1. Whats the policy on borrowing and lending money in the cell?First of all, no cell pastors should be borrowing money from cell members. The

    members find it hard to refuse and it makes a cell pastor obligated to the cell

    members which reduces the effectiveness of his/her leadership. Secondly, a cell

    pastor if approached by a cell member should not feel obligated to lend money. You

    should only lend money as a friend and if you do want to lend money to people, have

    the attitude that if the person doesnt return the money, you are at peace with it.Discourage the practice of borrowing and lending money within the cell. Sometime,

    cell members may have genuine needs for financial help. If possible, give rather than

    lend to avoid disappointment.

    2. Should dating couple be in the same cell?

    We do not have a policy on this matter. Past experience however shows that unless

    a couples relationship is steady and ready to get married, it is not always advisablefor them to be in the same cell. Often time, a couple breaks up and cause the cell to

    be divided as different members get caught in the relational conflicts or issues.

    3. Is it okay for me to invite a special speaker to the cell?

    Before you invite any special speaker, you should consult with your G-pastor. Please

    do not send out an invitation before talking it over with your G-pastor. This is to avoid

    putting your G pastor in an awkward position to have to say yes even though he/she

    may not be comfortable with the speaker you invite or the embarrassment that you

    have to cancel the invitation should your G pastor strongly object the proposal.

    4. If my cell members ask me to keep confidence about his/her issues, what should I

    do?The ability to keep confidence is important for building trust with the cell members.

    However, there are times when you must not keep confidence:

    If it affects the unity of the cell or the church e.g. if the person has something

    against the leadership or the church

    If it has implications for other people for example, the person is getting

    married but has confessed to you that he is still attached to his old girlfriend

    If it is more than you can handle. I had a case where a cell member has fallen

    pregnant and had come to the cell pastor in confidence that she will go for

    abortion as she doesnt want her parents to know about it. The cell pastor

    agreed to do it and carried that guilt for years.

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    If it is a potentially life threatening issues e.g. the person has suicidal

    thoughts.

    To avoid the predicament of breaking confidence, always warn the person

    who talks to you that you will always strive to keep confidence but you will

    have to tell your G-pastor about it if it concerns the church or has serious

    implications for others or his/her well being. Before reporting, give that persona chance to speak to the party concern, offer to go with the person. If all else

    fail, you must inform your G-pastor.

    5. Do I allow members from another church to join our cell?

    We do not encourage members from another church to join our cell groups. First, it

    causes confusion in terms of pastoring. For example, if the person has a character

    issue, who is responsible for teaching him and guiding him; who is he ultimately

    accountable to. Also, the church that he attends may have a different values/belief

    than our church. If you have a few of your members who are from another church, it

    creates inertia in the cell, hampering your effectiveness to bring the cell into

    alignment to the church. Finally, as a cell pastor, you have limited resources and

    time, its far better to invest those resources into members who are willing to betrained up to follow the vision of the church and to take on leadership in future.

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    SECTION FOUR-CRISIS CARE

    Emergencies

    Contact the police, ambulance or fire service straight immediately. Such crises shouldinclude:

    Life threatening situations Severe accidents or emergencies An attempted suicide or threatened suicide Present threats of violence by a person to himself or herself or to others

    Serious situations

    As a cell pastor, you are expected to provide support and encouragement to members ofyour group. However you are not trained to be a professional counselor, so you should notassume such a role. Instead your responsibility is to provide opportunities for your membersto receive the appropriate care they require. Situations that may need professional help:

    Thoughts/ threats of abortion Serious marriage problems History of past abuse Addiction e.g. substance abuse, alcohol, gambling, etc. Severe personality disorders

    Mental disorders or dysfunctions

    Crisis care

    If there is a crisis such as bereavement, miscarriage, divorce, etc. Cell pastors are often thefirst point of contact for any crisis in the life of the cell members. Though you are not calledupon to give professional intervention, certain things to remember are:

    Avoid offering platitudes and superficial comments such as:

    It will take some time, but youll get over it Try to be strong for your children

    You are lucky that it wasnt any worse It was Gods will You should have heard what happened to me

    Provide meals for the family and inquire about other specific needs you may assist with,such as caring for the pets or mowing the grass.

    Say I am so sorry this happened to you..

    Listen, listen, listen and be slow to speakquick to listen means listen to the heart cryGood resources:

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    Lampman, Lisa Barnes (ed), Helping A Neighbor in Crisis(Wheaton, Tyndale House, 1997).This is an excellent resource for cell pastors. Easy layman terms, concise and very practicaltips on how to provide support to people in different crisis.

    People to Contact

    Contact your immediate G-leader first or one of the Vision Team pastors, and togetherwork out a plan and steps as how to help the members.

    Here are some useful numbers:

    Emergency 000Alcoholic Anonymous (07) 3255 9162Gambling Helpline 1800 222 050

    Queensland Housing Crisis Line (07) 3367 2522(for temporary accommodation)Telephone interpreter service 13 14 50Domestic Violence Telephone Service 1800 811 811Peter Janetzki & Associates (07) 3822 8336(Christian counseling service)Legal Aid Call Centre 1300 65 11 88Women Legal Service (Brisbane) (07) 3392 0670Teen Challenge Queensland (07) 3422 1500

    Vision team phone numbers (in emergency):

    Ps Faith (Ngar Fei) 0413 048 768Ps Jonathan Mok 0413 774 783Ps David Mok 0411 160 239Ps Jeannie Mok 0412 644 813

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    MY MEMBERS SAY HE HAS SUICIDAL THOUGHTS

    For immediate crisis intervention when life may be in danger, ring the police

    on 000. If cant get through, call 112. If the danger is not imminent, you must

    still ring the police on 33646464

    1. If a person is really intent on killing themselves do they still show warningsigns?

    Many people who are suicidal, communicate this intent to those around them.However, these indicators are often subtle and can be very difficult to notice.Understanding some of the warning signs can help us to understand someone atrisk. Warning signs may include:

    o The recent suicide, or death by other means, of a friend or relative;o Previous suicide attempts;o Preoccupation with themes of death or expressing suicidal thoughts;o Depression, conduct disorder and problems with adjustment such as

    substance abuse, particularly when two or more of these are present;o Giving away valued possessions, making a will or other final arrangements;o Major changes in sleep patterns, including too much or too little;o Sudden and extreme changes in eating habits, losing or gaining weight;o Withdrawal from friends, family or other major behavioural changes;o Dropping out of group and social activities;o Personality changes such as nervousness, outbursts of anger, impulsive or

    reckless behaviour, or apathy about appearance or health;o Frequent irritability or unexplained crying;o Lingering expressions of unworthiness or failure;o Lack of interest in the future;o When there have been other indicators of a potential suicide attempt, a

    sudden lifting of spirits may point to a decision to end the pain of life throughsuicide.

    2. Are people who threatened suicide just seeking attention?

    All suicide attempts must be treated as though the person has the intent to die. Donot dismiss a suicide threat or attempt as simply being attention seeking. It is likelythat the person has tried to seek attention and, therefore, this attention is needed.The attention that they get may well save their lives.

    3. What should I do?

    1st RESPONSE is very important. You need to be pro-active and portray yourself to be

    a caring and safe person.

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    a. Evaluate the LETHALITY. How potentially lethal is the situation? Think escape

    (safety, protection) plans for yourself, just in case. Dont compromise yourself as asuicidal person may become a homicidal person.

    o Check that your mobile is working and on redial to your carer whos on

    standby.o Let your carer know the address & how to get there.o Get carer to call in 15 mins. Your answer Call me back in 15 mins means

    situation is not that safe.o 2 x 15 mins is a signal for carer to call Police & Ambulance.o Call me back in 1 hour means you are ok.o After knocking on the door, step back & wait for person to walk into the house

    first with you following behind. Never allow him to walk behind you.o Survey room & check escape routes ensure that the door is not locked,

    place is safe.

    b. Quantify perturbation. How HOT is the Suicide threat. On a scale of 1 to 10 assesstheir pain. Remember 80% of suicides are planned. IF TOO HOT RING POLICE OR

    AMBULANCE ON 000.

    c. Retrieval

    o Ask Are you suicidal. Use the suicide be direct, honest and bold. Dontuse vague terms eg Harming yourself Hurt yourself Doing somethingstupid. Directness leads to openness which create a bridge and this facilitatethe venting process.

    o If the answer is yes. Ask How are you going to commit suicide? When?Where.?Why.? Remember suicidal people are planners.

    o Listen. Use the 80-20 rule. You listen 80% and talk 20%. Do not attempt to

    counsel them. Just allow them to off-load their problems. This will in turn

    reduce their pain and angst.

    o Explore any signs of vomiting (Have you taken something?), Bleeding (self

    inflicted?) Breathlessness (Asthmatic? Have you taken something?)

    Disfigurement (Dont assume it is old) Pain (Where is the pain?) o If the answer is no. Apologize and said you needed to know. Offer future help

    and follow them up. Say If you happen to feel suicidal at any time, please callme immediately and Ill get help. Get the person promise not to do it. Getthem the help needed practical, counseling etc.

    o If the person is ambivalent : Will I or wont I. The final part of the ambivalencestruggle is RIGHT Time vs WRONG Time. Say This is the wrong timebecause I can help you BEWARE of sudden unexplained behaviouralimprovement after suicidal depression. They may have decided to complete

    their suicide. The calm after the storm

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    MY MEMBER JUST FOUND OUT THAT HER HUSBAND IS HAVING A AFFAIR

    It is difficult for someone who has not experienced a partners affair to understand the shock,sadness and pain that comes when someone has pledged to forsake all others, betraysthat sacred promise. Infidelity shakes its victims to the very core.

    What can you do?

    o Get them to contact one of the pastors straight away

    o Allow plenty of time for grief, sadness and anger. A listening year is of such great

    value at this time.

    o Help them explore the meaning and practice of forgiveness

    o Encourage them to rely on God for their worth

    o Pray for them

    o Offer practical help for them and the kids

    o Should they separate or divorce, offer support and practical help. Be sensitive

    especially on Valentines Day, mothers day, birthday, anniversary, etc.

    MY MEMBERS MOTHER JUST PASSED AWAY

    o Write a note

    o Call and visit if possible

    o Recognise that recovery takes time. There is great wisdom in Shakespearsobservation:How poor are they that have not patience! What wound did ever healbut by degrees And the Apostle Paul advises:Encourage the timid, help the weak,be patient with everyone (I Thess 5:14)

    o Lend a listening year. Listening is crucial in comforting others.o Resist any temptation to recite clichs e.g. It was for the best, etc. Say I am sorry,

    This must be very painful for you.o Offer practical help

    o Pray for them

    o Useful scriptures-Ps 91:2,4; Ps 94:18-19; Nahum 1:7; John 11;25; 2 Cor 1:3-4

    I THINK MY CELL MEMBER IS SUFFERING FROM DOMESTIC VIOLENCE

    What is domestic violence?

    Domestic violence can occur in many forms and can affect people of any age. If someone ishurting you it can be very scary and it may be hard to know how you can stop it. It isimportant to remember that no one has the right to be violent towards you and there arepeople out there who can help.

    Below are some of the forms that domestic violence may take:

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    Physical - If someone is hurting you then you will probably have to take some action. Someforms of physical violence are: pushing, shaking, slapping, forcing you to do sexual thingsagainst your will, throwing things at you, damaging your property, hurting or killing pets.

    Emotional - This form of violence is often unrecognised and can be very hurtful. Some

    forms of emotional violence are making threats, speaking in a way that is frightening, puttingyou down, and emotional blackmail.

    Economic - Having money and being able to make decisions about it, is one means ofbeing independent. If someone is controlling your money, keeping you financially dependent,or making you ask for money unreasonably, then this is a form of violence.

    Social - This form of violence may happen in conjunction with other forms. If someone isinsulting you or teasing you in front of other people, keeping you isolated from family andfriends, controlling what you do and where you go, then they are being violent and you mayneed to take some action.

    How you can help?

    o Remember as a cell pastor, your role is there to support. Refer them to the Pastors

    for professional help.

    o Safety is always the first priority. If there is any imminent danger, call the police.

    Another useful contact is Violence Against Women, Australia Says No1800 200526

    o Helpful things to say: It takes a lot of courage to talk about something so painful.Thank you for trusting me enough to share this with me; Its not your fault. You arenot responsible for your husbands abusive behavior

    o Provide practical help. While abhorring the abuse, many women hesitate to leave

    their violent husbands out of fear of enraging their husbands, losing their financial

    security, having their shame exposed or failing to make it on their own. Many of these

    are realistic fears. If the abused makes the decision to have a time of separation after

    counseling, be there to provide practical help.

    o Pray for them

    o Help scriptures: Ps 10:17-18; Ps 31:1-2; Ps 72:12-14

    MY MEMBER CONFIDED IN ME THAT HE/SHE HAD BEEN ABUSED BY A FAMILY

    MEMBER/AN ADULT

    o Report to your G pastor straight away

    o Your G pastor will determine whether it is mandatory to report the incident

    o If the person is not a minor (over 18), and the abuse is still ongoing, encourage the

    person to report to police. Offer to accompany the person to do so.

    o Be there to support as this is a very emotional matter but wait for your G pastors

    direction as what actions to take.

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    As a leader, you are a vision carrier for the church. You need to cast the vision of the church stronglyto your cell as well as a vision for your own that cell that is within the parameter of the corporate

    vision.

    FIRST, AS A LEADER, LEAD YOURSELF

    Our toughest leadership challenge is often ourselves. The Apostle Paul when instructing the

    church at Ephesus said, Keep watch over yourselves and all the flock of which the HolySpirit has made you overseer

    Once a month, you need to ask yourself these questions, and talk it through with your G

    pastor:

    Is my vision clear?

    Is my passion hot?

    Is my character submitted to Christ?

    Am I overcoming fear?

    Are there any interior issues that can undermine my leadership e.g. self esteem,

    past, hurts?

    Am I growing?

    Is my pace sustainable?

    Am I aligned with the church? Have I grown in ownership, commitment and loyalty to

    the house?

    SECOND, KNOW YOURSELF

    a. Know your own natural leadership style and personality. (See the appendix for thepersonality test if have not taken one before)

    b. Although we all have one dominant style of leadership that we are comfortable with,

    we need to be adaptable to the context that we are leading. Research shows that for

    a cell group, the most suitable leadership style is what is termed by Rev Gordon

    Moore as the Sanguine Leadership Style. A leader who exercised the Sanguine

    Leadership are personable, approachable, diplomatic, tactful and has high relational

    skills.

    CONFLICT MANAGEMENTYOUR ROLE AS A LEADER

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    FOURTHKNOW THE VISION OF THE CHURCH

    As mentioned earlier, leaders are vision carriers of the church. It is important that you know

    the vision of the church intimately.

    First, Do you understand the vision?The vision of ICC is to build a multicultural cell church that will impact this Nation andBeyond

    Second, Are you fully convinced beyond the mere facts, that the vision is important?As a church, we believe the Multicultural Vision is a mandate from God. It is the heartbeat ofGod.

    The Multicultural Church is a foretaste of heaven. Rev 7:9 says After this I looked and therebefore me was a great multitude that no one could count, from every nation, tribe, peopleand language, standing before the throne and in front of the Lamb. They were wearing whiterobes and were holding palm branches in their hands. In the Lords prayer, Jesus taught us

    to pray: Your Kingdom come and your will be done. The multicultural church is bringing theKingdom of God on earth.

    It is also an answer to prayers of Jesus. At the Garden of Gethsemane, Jesus prayed; Letthem be one as we are one so that the world will know that you sent me.that you lovethem. Our oneness is one of the most powerful and compelling testimony to the authenticityof the gospel.

    The early church was also multicultural. The Antioch church was a multicultural church withmulticultural leadership. In Acts 13: 1, it says 1In the church at Antioch there were prophetsand teachers: Barnabas, Simeon called Niger, Lucius of Cyrene, Manaen (who had beenbrought up with Herod the tetrarch) and Saul. Simeon was an African. Lucius was a Gentile,Manaen was Greek and Paul was a Jews.

    There are many other reasons why we embrace the Multicultural Vision. Please refer toLifetrack 4 for further information.

    Third, are you participating and passing on the vision?

    FIFTH, VISION CASTING SKILLS

    Without vision, people perish. A cell group should form a vision within the parameter of the

    church vision. It is of absolute importance that all of our cells are aligned with the vision ofthe church, not deviating from it.

    Bad Alignment Good alignment

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    First, write a vision statement for your cell. A vision statement must be:

    Concisemake sure your vision statement can be stated in a sentence Clear-make sure your vision has clarity and is easily understood

    Consistent-Your vision statement should relate directly to the purpose of the church

    Compelling-is it something worth rallying around

    Then write down some action steps and target dates for those steps.

    Q AND A ABOUT CHURCH AND CELL VISION

    1. The XXX church also ahs 80 nationalities represented in their church? Are all

    churches multicultural?

    Having 80 nationalities represented in the church is only a demographic reality. Being

    a multicultural church goes beyond the quantitative qualities of having a certainethnic makeup in the congregation. There must be certain values that undergird a

    multicultural church, for example:

    Celebrate diversity. Although a lot of churches can look diverse, in essence, it

    is governed by one dominant culture. The dominant culture can be a

    corporate culture or a particular ethnic culture e.g. being very WASPish (white

    Anglo Saxon Protestant). Here in ICC, we celebrate cultural diversity through

    our multicultural worship, cultural celebration, language specific cells, etc.

    Intentional diversity in leadership

    Inclusive in our policies and practice. We create mechanism for all to

    participate at all levels of leadership in the church.

    2. There seem to be a lot of Asians here? Is this a Chinese Malaysian Church?

    Although our Senior Pastor is Chinese Malaysian in descent, we are not a Chinese

    Malaysian Church. As of Feb 2010, our ethnic makeup is as followed:

    African: 6.4%Indian/Nepalese: 6.9%Caucasian (includes mixed kids with 1 parent Aussie) 16.5%Hispanic: 2.2%Islanders/Aboriginal : 2.86%Asians: 65.15%

    3. Your member tells you that this performance is offensive to our cultureWe have close to 60 nationalities represented in our church. It is hard not to offendanyone. It is important to teach our members to adopt an ethno relative perspectivewhen comes to cultural practice. It simply means not to judge something just from ourcultural standard, assuming that your cultural perspective is the only way to seethings. On the other hand, try to understand the performance/ practice from othercultural perspective.

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    As a leader youll face relational conflicts. The question isnt Will I face conflicts? but Howcan I best manage conflicts when they arise? Also, as relationships in groups deepen,conflict is inevitable. A group that experiences no conflict among members is probably either

    a brand new group or a group that has not pursued authentic relationships.

    Principles to responding to conflicts constructively.

    1. Pay attention to conflict clues

    Start small! Conflict does not have to become a crisis before we take charge of the situation.

    Many serious issues can be prevented by early intervention. Managing a potential conflict

    before its a crisis is a sound investment. Start by paying attention to conflict clues:

    Discomfort Incidents Misunderstanding

    Tension and Crisis

    (refer to Appendix A)

    2. Beware of amygdale hijack

    The moment we believe we are under attack, our body experienced what the

    psychologist called amygdale hijack. It will activate one of three mechanisms: fight,flight or freeze.

    The key to move from reacting to responding is to focus on your inner state: body,

    emotion and thought

    Body-take a few good deep breath

    Emotion-notice your feelings without suppressing them or letting them run wild.

    Thought-Reframe doom, gloom or blaming thoughts into Ah, how interesting! I wonderwhat the opportunity is here?

    3. Learn to empathize

    CONFLICT MANAGEMENT

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    Use your ears more than your mouth. Paul advised, Look out for one anothersinterests, not just for your own The phrase look out for is the Greek word skopos, fromwe get the words telescope and microscope. It means pay close attention. Focus on their

    feelings, not the fact. Begin with empathy, not solutions. Feelings are not always true or

    logical. David admitted, When my thoughts are bitter and my feelings are hurt, I was

    stupid as an animal

    4. Learn to collaborate instead of being adversarial Start with the heart-commit to a win/win approach Set the scene-beware that there are three things at stake here:

    The contentwhat are you working out?

    The processhow will you work it out?

    The relationshipdid you respect each other in the process?

    5. Use collaborative language

    Use AND not BUT e.g. I understand/appreciate that you see it this way and the way Isee it is. or I acknowledge the way you see it and the way I see it is

    Use non-adversarial language:

    Beware of saying: Say instead

    X I disagree with you I would like to express a different view

    X I am on Bills side on this one I can see some value in Bills view

    X I can argue against that I see it differently

    X Why would you think? Tell me more about how you see it?

    X The problem with that is? Lets explore other possibilities?

    6. Understand the different behavioral styles and the possible clash of values

    The DISC model explains different behavioral styles using the spectrums of reserved

    and outgoing, and people-oriented and task oriented. In difficult conversations consider

    this to accommodate the other persons style.

    Look at the diagram attached.

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    Also learn to spot a clash of values. Common clashes include Equality vs. Status;

    Agreement vs. Competition; Feeling vs. Actions and Objects; Independence vs.

    autonomy.

    Signs of values problem

    Complaint Issue

    Thats not fair Equality

    Show some respect Status

    Why do you always have to make such a

    fuss?

    Agreement

    Youre not listening Feelings

    Stop complaining and get on to it Actions and objects

    Were all in this together Interdependence

    Let me do it myself Autonomy

    7. Conflict mapping

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    Appendix 1

    CONFLICT CLUES: WHAT TO DO ABOUT THEM

    Discomfort: act to get comfortable. Say something. Ask a question. Check how the other

    person is. Are they concerned about something? It may work better to phrase your question

    neutrally. How are things going? rather than Whats wrong? or say what you want ratherthan point out what is not quite right. Try some small talk. Get more information. The

    situation hasnt escalated to being a big deal at this stage. If its not about you, stay out of it!

    Incident: Talk it over as soon as is acceptable to both parties. Encourage good dialogue

    and objective statements. Actively listen to their explanation. Emphasize that it is a small

    thing and that your motive is to ensure that the relationship continues well. Express respect

    and good will to put the situation to rest.

    Misunderstanding: Have a longer, deeper talk about the situation. Make it relaxed and

    unrushed. Dont assume you understand. Clarify frequently. Check assumptions,

    conclusions, inaccurate interpretations and the meaning we put on others behavior.Consider an alternative, less judgmental interpretation of what has gone on. Use a neutral

    third party if needed, to help you understand each other or get to the bottom of the problem.

    Attribute no blame!

    Tension: It has taken time to get this bad. It will take time to sort it out. Focus on the good

    reasons to fix the issues. All parties have to want it f ixed. Deal with your own tension first. Be

    prepared; you will need a strategy with a range of actions, which attend to the relationship as

    well as the substantive issues. Involve all the parties and work through it over time together.

    You may need neutral help

    Crisis: External control with authority may well be needed here. The communication ofinformation that is clear and simple needs to be managed by someone with a cool head.

    Individuals may need support and practical help. Deal with the immediate issues and then

    work on the long term outcomes.

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    Fight, Flight and Freeze

    Exercise: How do you handle conflict?

    Fight

    Behaviour Rarely Sometimes Frequently

    People most likely toget this reactionfrom me

    Explode

    Shout

    Intimidate

    Interrupt

    Insist I'm right

    Keep explaining my pointTell them how to behave

    NagCall on others to back meup

    Issue Ultimatums

    Flight

    Behaviour Rarely Sometimes Frequently

    People most likely toget this reactionfrom me

    Run out the door beforeanythings resolvedHope the problem will goaway if I do nothingHold back my opinions toprevent more conflictWithdraw emotionally untilthey change their mindBecome cranky but saynothing about the problemTell myself it doesn't

    matter anywayComplain-but only behindtheir back

    Act overpoliteTake it out on the wrongperson

    Give in

    Freeze

    Behaviour Rarely Sometimes Frequently People most likely to

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    get this reaction fromme

    Go silent, can't eventhink what to sayAccept physical or verbal

    abuse and not stand upfor myselfWalk on eggshells so asto not to arouse theiranger

    Get depressed or sickTry not to draw attentionto myselfPretend the attack didnthappenBecome operationalagain by suppressing my

    fearMaintain peace bydenying there's aproblem.

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    In order for the cell to keep growing and multiplying, ongoing leadership development is

    crucial. Without new leaders, the cell is one generation away from extinction.

    Apprentice development utilizes the principle of multiplication. For example, an effective

    evangelist who reaches 1000 people a day for Christ will win the world to Christ in 13, 515

    years. But a very effective disciple who teaches or trains two people a year to reach others

    for Christ has the potential to win the world to Christ in 33 years. As we multiply ourselves,

    we multiply our ministry as well.

    HOW DO I SPOT POTENTIAL APPRENTICE LEADER

    In ICC, we look for potential leaders who are growing in these four different areas:

    Spirituality

    Do they see God working in their lives

    Are they self feeder?

    Do they journal faithfully?

    Are they eager to learn?

    Commitment

    Do they understand the vision of the church?

    Are they committed to ICC as their local church?

    Character

    Are they honest?

    Do they keep their promises?

    Are they emotionally stable?

    How do they respond to confrontation and character development? Defensively?

    Responsively?

    Competence

    Do they have knowledge in the areas that they are going to serve in?

    What about their skills?

    Are they good listener?

    Do they relate well to people?

    Do they have influence on others? Do people respect and seem to follow them?

    At this stage, you are not looking for a perfect leader, but one that can potentially be trained.

    HOW DO I OVERCOME THE OBJECTIONS OF THE POTENTIAL APPRENTICE

    Typical objections are:

    1. I just dont have the time?

    APPRENTICING AND DEVELOPING NEW LEADERS

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    Remember people make time for those things they count as important. Share the

    importance of apprentice leadership in the body of Christ. Cast the vision of cell and

    how cell can change and transform people life. Also share testimony of how differentpeople had grown as they rose to the occasion and accept the challenge of leading a

    group.

    2. I dont have the gift of leadershipRemind people by reminding them that leadership is mostly character. It takes time to

    develop character and competency (skills). If you believe some has the basic

    character qualities of a potential leader, remind them that you will make sure they get

    the appropriate training that they need.

    DEVELOPING AN APPRENTICE LEADERS

    In ICC, we have a systematic development plan:

    We want to train our cell pastors in five different areas:

    COMPETENCE (CP)-KNOWLEDGE AND SKILLS

    The knowledge and skills needed for the cell pastors include:

    -Basic Doctrines

    -Vision and structure of the church

    -Values and cultures of the church

    -How to lead a dynamic discussion

    -Stages of group life

    -How to provide primary care

    -Dealing with difficult people

    -Listening skills

    -Conflict resolution

    -Group outreach and evangelism

    -Caring for people in crisis

    -Group Multiplication

    -Apprentice selection and development

    -Leading your group to serve together

    -How to follow up newcomers

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    CHARACTER (CR)

    Integrity

    Moral uprightness

    Punctuality

    Keeping promises

    COMMITMENT (CM)SEVEN GATES

    Prayer

    Commitment

    Submission to serve

    Discipline

    Responsibility

    Loyalty

    Vision

    SPIRITUALITY (SP)SPIRITUAL DISCIPLINES AND HABITS

    Journalling

    Prayer and study the word

    Corporate prayers

    MOTIVATION (MV)INSPIRATION AND MOTIVATION

    Able to motivate oneself

    Overcoming discouragement

    Keeping a balanced life

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    LEVEL ONEENTRY LEVEL FOR CELL PASTORS/CELL APPRENTICES

    --A person is considered as prospective candidates for cell pastors after they have

    completed this level. They can be a core member of the cell leadership team.

    Curriculum Area ofDevelopment

    Duration Learning outcomes Practical criteria

    Lifetrack One CP 8 weeks/2

    weekends

    Learn the basics of

    Christian Living

    -God

    -Salvation by grace

    -Prayer

    -Bible

    -Worship

    -Baptism-water & HS

    -Tithing

    -Church

    -Regular prayer

    life

    -Water baptized

    -Baptism of the

    HS and speaks

    in tongues

    -Tithes regularly

    Lifetrack Two CR, MV 8 weeks/2weekends

    Inner Life development

    -attitudes and emotions

    -Character development

    -Discerning the will of

    God

    -Overcoming the devil

    -Forgiveness

    -Conflict management

    -Communication

    -Walking in faith

    -Been toencounter camp

    -develop

    accountable

    relationship

    -In the process

    of dealing with

    past hurts and

    issues

    Lifetrack Three CP 2

    weekends

    Vision and Mission of

    the church

    -Vision and Mission

    -Cultures and Values

    -join

    membership

    -able to lead

    someone to

    Christ

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    -Multiculturalism

    -Soul Winning

    -Cell Church

    -Partnership

    -able to

    articulate the

    vision of the

    church

    Lifetrack Four CP 2

    weekends

    -Leading a cell group -know the

    basics of

    leading a cell

    groups

    -at least have

    led one cell

    discussion

    -at least led oneworship in cell

    LEVEL TWOBEGINNER LEVEL FOR CELL PASTORS

    -At this level, a person can start leading cell but need constant supervision and monitoring

    Curriculum/Tasks Area of

    development

    Duration Learning

    outcomes

    Practical criteria

    Interview &

    conscience

    statement

    CP, CR, CM

    and MV

    One off -Diagnostic

    -Identify further

    training needs

    -Ascertain no

    current moral

    issues

    -Alignment to

    the churchsvision

    If successful,

    application of

    blue card

    Personality test

    and skill

    inventory

    CP One off Again diagnostic

    and help to

    identify possible

    areas of

    weakness and

    development

    New Cell Pastors CP, CM One day- one inFeb and one in

    -Refresher -able to identifyprimary care

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    Bootcamp Nov -Roles of cell

    pastor

    -Highlight

    important parts

    of the cellpastors manual

    -sons and

    daughters of the

    house

    -conflict

    management

    -Lead a

    dynamic cells

    and crisis care

    -

    Self Study

    course

    CP, CM, Three term-27

    weeks

    Half an hour to

    one hour a week

    The curriculum

    will have three

    major segments

    Basic Doctrines

    Seven Gates

    Skills

    These coursesserve as

    refresher as well

    as

    reinforcement of

    what is learned

    in Lifetrack. It is

    done in self

    study notes with

    reading

    requirements aswell as short

    assignments

    Cell Pastors

    may be

    exempted from

    the second term

    on doctrines if

    they can pass

    the test with

    80% and above

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    LEVEL THREE-COMPETENT CELL PASTORS

    A cell pastor at this level is one who has successful grown the cell and is able to multiply

    his/her cell

    ONGOING DEVELOPMENT

    Regardless of what level the cell pastors maybe, we recognize that cell pastors need

    ongoing support and training.

    Area of

    Develop

    ment

    Duration/frequen

    cy

    Characteristi

    c

    Trainers Learning outcomes

    WISH MV Annual Motivational Various RelationalWholeness

    Synergy MV/SP Annual Motivational Various Revival

    Cell

    Pastorsbootcamp

    MV/CP/C

    M

    Annual Motivational/

    skill

    development

    Various Skill development

    SP

    training

    and GPhuddles

    CP/CM Once a month Motivational

    and skill

    development

    Senior

    Pastor

    and GPastor

    Increased

    commitment and

    competence

    ALT CP/CM Once every two

    months

    Vision

    casting and

    skill

    development

    Ps Faith Alignment/compete

    nce

    MID CM/CR/S

    P

    Twice a month Spiritual

    discipline

    Characterand

    relational

    various Develop relationship

    Spiritual discipline

    Character

    development

    One-on-

    one

    CM/CR At least once a

    month

    Relational

    skill

    G pastor Support/trouble

    shooting/focused

    skill development

    Self Study

    Course

    2 nine weeks

    course

    knowledge Self

    study

    book

    Good doctrinal

    foundation

    Clear understanding

    of seven gates

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    APPENDIX : FORMS FOR CELL APPRENTICES TO FILL IN

    BEFORE THE CELL INTERVIEW

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    GENERAL QUESTIONS

    WHERE ARE YOU ON THE EQUIPPING TRACK

    Please circle Yes/No

    Are you water baptised? Yes/No

    Are you baptised with the Holy Spirit with the

    Evidence of speaking in tongues ? Yes/No

    Are you a member of ICC? Yes/No

    For the following, please tick if you have completed them. If you have completed only part of them, please

    put partial completion.

    Training

    Lifetrack One

    Lifetrack Two

    Lifetrack Three

    Lifetrack Four

    Encounter Camp

    New Cell Pastors Boot Camp

    OTHER CONSTRAINTS

    1. What other commitments do you have that might impact your availability to serve as a cell pastor?

    Family/ relationship commitment e.g. getting married, having a new baby, etc

    Other professional studies (e.g. doing an MBA, etc)

    Any other ministry involvement in or outside the church

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    SKILL INVENTORY

    Skill Dont Know Weak Below

    average

    Above

    Average

    Strong

    Evangelism

    Lead someone to Christ

    Trained others to share Christ

    Follow up new believers

    Share personal testimony

    Turn a conversation to the gospel

    Plan an outreach event e.g. BBC

    Evangelise a cult member

    Leadership/admin

    Vision casting

    Answer questions regarding the

    Multicultural visionOrganise rosters for cell

    Organise logistics for cell

    Strategise for growth

    Plan for multiplication of cell

    Apprentice a new leader

    Shepherding-primary care

    Listening skills

    Encourage others

    Confronting issues

    Resolving conflicts

    Phone follow up

    Home visit

    Conduct water baptism

    Lead someone in HS baptism

    Shepherding-crisis care

    Care for someone sick

    Care for someone with terminal illness

    Care for someone whose family

    members passed away

    Care for domestic violences victim

    Care for someone with suicidal

    thoughts/threats

    Crisis pregnancyAbortion

    Depression

    Pornography

    Group facilitation

    Lead a group discussion

    Lead worship in cell

    Be a good host

    Lead ice breakers

    Self Care

    Time management

    Stress management

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