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CE’s Critical Role in Adapting Institutions to Serve Today...
Transcript of CE’s Critical Role in Adapting Institutions to Serve Today...
CE’s Critical Role in Adapting Institutions to Serve Today’s
Learner
Amrit Ahluwalia
Managing Editor
The EvoLLLution: A Destiny Solutions Illumination
Overview
• Evolving Labour Market Realities
• Additional Challenges Created by COVID
• Strengths of Continuing Education Divisions
• Identifying a Workable Model for the Future
• Reimagining Continuing and Workforce Ed Divisions
Evolving Labour Market Realities
Moore’s Law & Automation
Moore’s Law & Automation
45%Paid work activities that could be automated by
technology that already exists or is being developed
10-12% Percentage of workforce whose jobs could be
threatened by 2030
Workforce Preparedness
62%Employers dissatisfied with work readiness of high school
graduates
41%Employers dissatisfied with work readiness of university graduates
33%Employers dissatisfied with work readiness of college graduates
Lifelong Learning Central to Success
“Investment in continuous learning is absolutely essential. … To continue to invest in reskilling and upskilling in particular within professional studies is an important piece of building a sustainable career.”
Janet Morrison | President and Vice Chancellor, Sheridan College
Lifelong Learning Central to Success
Additional Challenges Created by COVID
The COVID Effect
1MCanadians who lost their jobs in March 2020
124KPrevious high for single-month job losses (Jan 2009)
13%Canadian unemployment rate
The COVID Effect
34%Reduction in Canadian job postings between March-April
45%Reduction in BC job postings between March-April
Formal Credential Primacy is Changing
“Some employers are starting to realize that they cannot continue to use a degree because it’s too blunt a proxy for capabilities.”
Michelle R. Weise | Chief Innovation Officer and Senior Vice President of Workforce Strategies, Strada Education Network
Strengths of Continuing Education Divisions
Student-Centricity
“Students today are looking to get things done with three clicks. So we look at each step to see what we can eliminate. What we find is that many steps are in there because they’ve just always been there.”
Ed Massey | President, Indian River State College
Outcome-Oriented Programming
“Adult learners, first-time students and high school dual credit students have different needs, but when it comes to learning, they have much in common. They need to demonstrate the same set of employer-validated skills to secure employment.”
Kate Ferrel | Executive Vice President for Academic and Student Affairs, Nicolet College
Comfort with Competition
“Students are customers, because customers choose what they want to buy, for how much (within their fiscal limitations) and when and whether or not they want to buy something at all.”
Ian Roark | Vice President of Workforce Development and Strategic Partnerships,
Pima Community College
Outcome-Oriented Credentials
“They have to find the shortest distance between where they are and a credential that gets them to a well-paying job to support their families.”
Monty Sullivan | President, Louisiana Community and Technical College System
Flexibility
“Colleges and institutes are already known for providing flexible learning options including a large diversity of degrees and certificates, microcredentials, as well as part-time or accelerated programs that are tailored to non-traditional learners’ needs. This flexibility will become more important than ever as the labour market evolves.”
Denise Amyot | President and CEO, Colleges and Institutes Canada (CICan)
Customer Service
“Prospective students coming to our website aren’t comparing our registration system to other colleges and universities—they’re comparing it to the online shopping experience offered by Amazon and other online vendors.”
Mark Mrozinski | Assistant Vice President of Workforce Development and Executive Dean of Community Education,
Harper College
Efficiency
“If you’re hanging onto an old process, an old way of doing business, and you’re content with that, you need to look around and find out what’s happening. Our customers expect what we call the “Amazon experience.” You go in, you find what you want, you buy it and you’re in and out in five minutes. If you’re using processes that are dated, you’re going to lose your customers.”
Carolyn Young | Director of Continuing Studies,Western University
Identifying a New Model for the Future
From Traditional To Post-Traditional
Cohorts Cohort of One
Once-in-a-Lifetime Learning Lifelong Learning
Push Education Just-in-Time Learning
Degrees Outcomes
Single Institution Credit Recognition Universal Outcome Acceptance
Knowledge For Its Own Sake Knowledge for Employability
Student Consumer
Higher Education’s Paradigm Shift
Facilitating the Non-Traditional Transformation
© 2019 Property of Destiny Solutions Inc. All rights reserved. Confidential. www.destinysolutions.com
Continuing Education
Customers
Main Campus Employers
Two Approaches to Delivering the Vision
1. Consolidated Administration (Centralization)
2. Standalone Division (Decentralized Partnerships)
Reimagining Workforce and Continuing Ed Divisions
Bridging Skills Gaps
Middle Skill Jobs in Canada
42%Percentage of jobs in Canada that qualify as
“middle-skill” (2019)
45%Percentage of middle-skill jobs in Canada that don’t
require a full degree (2019)
Deliver a Relevant Spectrum of Access
SPECTRUM OF ACCESS
Solution-BasedNon-Credit
Professional Education Credit-Based
• Research• Workshops• Community
Outreach
• Modules• Certificates and
Microcredentials• Individual
Credit Courses
• Undergraduate Degrees
• Graduate Degrees• Graduate courses
Thank you for listening!
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