CEA Final ReportCEA Final Report

Much to celebrate!Much to celebrate!

Overall AssessmentOverall Assessment

The ELI at the University of Delaware is a well-The ELI at the University of Delaware is a well-established program which is highly respected in the established program which is highly respected in the field. The site visit helped to verify the program’s field. The site visit helped to verify the program’s strengths in the areas of mission, faculty, student strengths in the areas of mission, faculty, student services and administrative structure. Other strengths services and administrative structure. Other strengths include the diversity of curricular offerings. All of include the diversity of curricular offerings. All of these strengths lead to a high degree of student and these strengths lead to a high degree of student and employee satisfaction in a very active program. employee satisfaction in a very active program.

MissionMission

The English Language Institute’s mission directs The English Language Institute’s mission directs overarching as well as day-to-day operations of the overarching as well as day-to-day operations of the program through its commitment to excellence and program through its commitment to excellence and renewal. Values of meeting or exceeding students’ renewal. Values of meeting or exceeding students’ expectations and providing support and services are expectations and providing support and services are evident in how faculty and staff deal with curricular evident in how faculty and staff deal with curricular and student services issues. The mission is displayed and student services issues. The mission is displayed and known by all stakeholders – students, faculty and and known by all stakeholders – students, faculty and staff and is much more than a document: it has been staff and is much more than a document: it has been incorporated extremely well into the everyday life of incorporated extremely well into the everyday life of the ELI. the ELI.

Our Administrative HomeOur Administrative Home

Being housed in the College of Human Being housed in the College of Human Services, Education and Public Policy Services, Education and Public Policy (CHEP), the ELI has found a strong position (CHEP), the ELI has found a strong position on campus. ELI receives great support from on campus. ELI receives great support from the College administration. The ELI’s the College administration. The ELI’s designation as an academic department within designation as an academic department within the College provides faculty with a non-tenure the College provides faculty with a non-tenure track promotion system that parallels that of track promotion system that parallels that of tenured faculty in other university departments tenured faculty in other university departments

Quality of PersonnelQuality of Personnel

A dedicated, experienced and long-term staff A dedicated, experienced and long-term staff and faculty work together well in a and faculty work together well in a collaborative and supportive atmosphere collaborative and supportive atmosphere making use of mentoring between experienced making use of mentoring between experienced and newer staff. In short, the staff and faculty and newer staff. In short, the staff and faculty of the ELI are a talented and experienced of the ELI are a talented and experienced group of professionals whose professional group of professionals whose professional growth is supported by the administration.growth is supported by the administration.

FacultyFaculty

The current ELI faculty is composed of highly The current ELI faculty is composed of highly skilled professionals who meet or exceed the skilled professionals who meet or exceed the requirements set out in their job descriptions. requirements set out in their job descriptions. The ELI has a 27 year history with a very The ELI has a 27 year history with a very stable faculty many of whom mentioned the stable faculty many of whom mentioned the supportive faculty, staff and administrators as supportive faculty, staff and administrators as one of the most important strengths of the one of the most important strengths of the program.program.

Professional DevelopmentProfessional Development

Faculty members have taken advantage of Faculty members have taken advantage of numerous faculty development opportunities numerous faculty development opportunities supported by the ELI, including attendance at supported by the ELI, including attendance at professional conferences, in-house workshops, professional conferences, in-house workshops, publications and leadership in professional publications and leadership in professional organizations. Benefits such as tuition waivers organizations. Benefits such as tuition waivers and sabbatical opportunities are strong and sabbatical opportunities are strong indications of the ELI’s commitment to faculty indications of the ELI’s commitment to faculty well-being.well-being.

CurriculumCurriculum

The curriculum meets the requirements of a The curriculum meets the requirements of a variety of students with diverse needs through variety of students with diverse needs through offerings at six levels and four tracks of study offerings at six levels and four tracks of study (academic, cultural, business and general).(academic, cultural, business and general).

Teachers have the flexibility to choose the Teachers have the flexibility to choose the most effective methodologies to enhance the most effective methodologies to enhance the curricular goals and help students reach curricular goals and help students reach objectives. They often supplement lessons objectives. They often supplement lessons with creative and appropriate materialswith creative and appropriate materials

TutoringTutoring

The system of afternoon tutoring is effective in The system of afternoon tutoring is effective in allowing students individual help on problem allowing students individual help on problem areas. Many students reported that the one-on-areas. Many students reported that the one-on-one attention was very valuable. one attention was very valuable.

Pre-arrival and OrientationPre-arrival and Orientation

The ELI students reported being very satisfied The ELI students reported being very satisfied with pre-arrival information and ongoing with pre-arrival information and ongoing services and support. They received timely services and support. They received timely answers to questions on e-mail and the website answers to questions on e-mail and the website prior to arrival, and appreciated help from prior to arrival, and appreciated help from volunteers and staff upon arrival. They volunteers and staff upon arrival. They received excellent information and support as received excellent information and support as they settled in about homestays, dormitory and they settled in about homestays, dormitory and apartment options for housing.apartment options for housing.

Orientation ActivitiesOrientation Activities

The Institute provides a wide variety of social The Institute provides a wide variety of social and recreational activities to complement and recreational activities to complement language acquisition. The activities are well-language acquisition. The activities are well-planned and supervised. The weekly planned and supervised. The weekly Orientation ExpressOrientation Express gives students numerous gives students numerous opportunities to become involved and aware of opportunities to become involved and aware of events at the ELI, on campus, and in the events at the ELI, on campus, and in the community.community.

Requirements to be met by Requirements to be met by February, 2008February, 2008

Create proficiency scale and interpretation of Create proficiency scale and interpretation of scale—donescale—done

Need to add to written program review plan: Need to add to written program review plan: timelines for implementation, responsible timelines for implementation, responsible parties, details about how information is parties, details about how information is gathered.gathered.

Need review plans for mission, financial Need review plans for mission, financial resources, physical plant, factors affecting resources, physical plant, factors affecting enrollment, policies—partly doneenrollment, policies—partly done

Other concerns of site review teamOther concerns of site review team

Validity, reliability—and link to outcomes of Validity, reliability—and link to outcomes of assessments created by individual instructorsassessments created by individual instructors

Objectives not always written as observable, Objectives not always written as observable, measurable learning outcomesmeasurable learning outcomes

Summative CommentsSummative Comments

The program is well organized and highly The program is well organized and highly professional. The high level of satisfaction professional. The high level of satisfaction among faculty and students with the program among faculty and students with the program and the working environment is a testament to and the working environment is a testament to the ELI’s commitment to excellence.the ELI’s commitment to excellence.