CDW Live Meeting And Presentation

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CDW: Building our business around you.

2CDW PROPRIETARY AND CONFIDENTIAL. COPYING PROHIBITED.

Why CDW?

PRODUCT SELECTION | SOLUTIONS | SERVICES | CUSTOMER EXPERIENCE

Today’s Agenda

» CDW Overview

» CDW Service Capabilities

April 12, 2023

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About CDW» A leading provider of technology products and services for businesses,

government and education» Founded in 1984 » 6,500 Coworkers, 23 locations» Honors and awards

»Ranked No. 1 in the CIO Insight’s 40 Most Important I.T. Vendors by value, reliability, and loyalty

»Ranked No. 34 by Forbes on America’s LargestPrivate Companies list 2008

»Official Technology Partner of the PGA Tour

CDW PROPRIETARY AND CONFIDENTIAL. COPYING PROHIBITED.

Why CDW?

April 12, 2023

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Why CDW?

Challenges

April 12, 2023CDW PROPRIETARY AND CONFIDENTIAL. COPYING PROHIBITED.

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» Access to $220M+ daily physical inventory» 100,000 different products from 1,000 leading I.T.

vendors» Two state-of-the-art distribution facilities

• Vernon Hills, IL facility – 450,000 sq. ft• North Las Vegas, NV facility – 513,000 sq. ft

» Logistics“A” Grade on order fill rates — most orders turned around

in the same day• 94% of credit-released, in-stock products

are shipped within 24 hours• ISO: 14001:2000

» Buy & Hold Capabilities

Why CDW?


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» Asset Tagging & Online Management» Basic Hardware and Software configuration» Custom imaging services» Configure fully integrated racks» Mobile/Wireless device activation» Networking Configuration» 24 to 48 hour burn in» Buy and Hold capabilities

» ISO 9001:2000 registered» Configuration Center is environmentally controlled

Why CDW?


Product Configuration Capabilities

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»More than 1,000 Top Level Partnerships»HP’s Largest customer worldwide»Lenovo’s Largest US customer»Cisco’s 2007 US & Canada Partner of the Year

»Multi-Branded Solution Offering»Dedicated Onsite and Field Partner Teams

Why CDW?

Vendor Partnerships


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» We have the technical expertise to help build solutions unique to your business.

» 700 Technology Specialists in 11 Technology Areas to…

» Assess your environment» Research solutions» Build a system tailored to your exact needs» Offer vendor neutral opinions

Why CDW?

Specialist Engineers


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» Software License experts provide right SLA for each vendor/customer environment

» Maintain better TCO of license management» Clarity/compliance/consultancy/compatibility» Assistance with license renewal and vendor management» Simplify software license management

Why CDW?


PLANNING SERVICES:

Software

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Microsoft Solution Areas


Information Worker Unified Communications Monitoring & Management Server & Security

• Enterprise Content Management

• Business Process Automation

• Business Intelligence

• Enterprise Search

• Enterprise Project Management

• Office Business Applications

• Core Development

• Migration

• SDPS

• Messaging & Collaboration

• Mobility

• Compliance

• Migrations

• Operations

• Real-Time Communications

• EDPS

• Operating System & Application Deployment

• Management

• Monitoring

• High Availability and Disaster Recovery

• Application Virtualization

• DDPS

• Server Virtualization

• Directory Services

• Malware Protection

• Network and Edge Protection

• Identity and Access Management

• Encryption

• SQL

Core Products

• Office SharePoint Server 2007

• Office 2007

Core Products

• Exchange Server 2007

• Office Communications Server 2007

Core Products

• Windows Client

• Systems Center Products

• MDOP

• Windows Server (Active Directory, Presentation Virtualization, PKI)

• SQL Server

• Forefront Security Suite

• Identity Lifecycle Manager

• ISA

Core Products

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» Network assessment, design, and implementation» Advanced technology expertise focused on:

» Resilient Networking» Application Optimization » Storage Networking

» WAN acceleration» Network management» Wireless networking

Why CDW?


PLANNING SERVICES:

Networking

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» Design skills – End user to big picture perspective» Infrastructure protection and elimination of downtime

» UPS Consolidation

» Power distribution

» Air conditioning, Fire Suppression» Properly configured to YOUR environment for business growth

» Single phase and triple phase solutions» Power/Cooling audit and assessments» Centralized UPS systems

Why CDW?


PLANNING SERVICES:

Power

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» Product availability – broad and deep offerings» Safeguard technology assets and prevent threats which damage operations

» Spam» Spyware» Email worms, viruses

» Guard against data leaks and unwanted exposure» Remote user VPN connection, token authentication» Firewall, IPS» Content Filtering

Why CDW?


PLANNING SERVICES:

Security

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» Better management of “information life cycle”» Assist with today’s growing challenge of storage infrastructure

» Disaster Recovery» Data De-duplication» Virtualization/Consolidation» Server clustering» SAN backup

» Seamless Information storage and retrieval » Help supporting compliance requirements

Why CDW?


PLANNING SERVICES:

Storage and Server Architecture

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» Capture, archive, manage and access important data» Managed Print Services» Integrate documents into business applications

» Document sharing» Amendment and text sharing» Reduce cost of paper storage and postage» Workflow management

» Create business and process workflow for electronic data management

Why CDW?


PLANNING SERVICES:

Document Management

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» Communicate your message through the power of video» Manage your content through different formats» Point of information display

» Vendor commercials, streaming video» In case of emergency

» Office applications» Waiting room displays» Employee bulletins, welcome messages» Training/meeting room information» PowerPoint, Word, Excel, PDF

Why CDW?


PLANNING SERVICES:

Digital Signage

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» Major carriers — most with full-time on-site CDW presence

to support our team and our customers» Internet access — T1/T3SDSL/OCx » WAN Design » Voice and VoIP services» Virtual private networks» Co-location and Hosting solutions» Remote and Hosted Managed Solutions

Why CDW?


PLANNING SERVICES:

Wireline Carrier Services

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» Phone system carriers and conferencing technology vital to business communication:

» VoIP» PBX» Unified Communications

» Products Include:» Phones:

» Conferencing:

Why CDW?


PLANNING SERVICES:

Telephony / IP

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» Integrate mobility with your current infrastructure» Understanding latest wireless technology» Coordinate plan changes» Assist with billing audits

» Offer full support on hardware devices» Handheld device activation, de-activation» Billing audits» Help-desk resources

» Authorized agent for the largest nationwide carriers

Why CDW?


PLANNING SERVICES:

Wireless Carrier Services

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» Hardware and software installations» Deployment and migration services» Architecting and project design» Maintenance/retainer contracts» Recycling/Disposal of equipment» Cabling installation/de-installation» Staff augmentation services» Training/Learning solutions» Network and Security assessments» Helpdesk services

Why CDW?


PLANNING SERVICES:

Support and Professional Services

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»Day-to-day monitoring and management»Website hosting»Email protection»Application hosting»Datacenter outsourcing

Credentials»SAS 70 Type II compliant»PCI compliant »100% uptime guarantee»24 x 7 x 365 engineering support

Why CDW?


PLANNING SERVICES:

Hosting and Managed Services

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» Regionalized Account Managers» Regionalized Engineering and Partner Teams» Regionalized Sales Management

Dedicated Account Team

Why CDW?

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»800-383-4239»Support — 24 x 7 x 365»Toll free number»CDW@work®, e-mail and chat»Repair — quick problem resolution»Fix to include next-day service is specified»Certifications include

»CompTia »MCP

»CCNA/CCDA/CCIE »Apple

»Citrix Admin »Linux

»MCSE »CNA

Why CDW?


Technical Support

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» Simplified Online Purchasing: »Create, Review, Print, Submit

» Compare, Track, and Buy I.T. Assets» View Contracts, Discounts, and Quotes» Productivity-Enhancing Tools» Asset Management and Software Licensing» Order Tracking» Purchasing Authorizations

Why CDW?


‘My Account’ Customer Extranet

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Thank you!

CDW Live Meeting And Presentation

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