This presentation was created in 1999.The Technical Communications and Education Service, The TeCEdS,

was formed in 1987 and created technology transfer and training materials and activities for companies and

governmental organizations including: Procter & Gamble Toyota Union-Camp

The Department of Defense / Defense Logistics AgencyThe U.S. Navy International Harvester (Navistar)

Cincinnati Milacron FujitecU.S. Medical BellSouth

General Motors Ford Motor Co. Chrysler Motors

This presentation has a sound-track.Variations in software versions (updates from 1999)

might cause some slides to loose their settings.Minor editing has updated pertinent information.

The TeCEdS is now The Technical Education, Communications, and Documentation Service, L.L.C.

(The TeCEDS).

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The Technical Communication, Education & Documentation Service (The TeCEDS)

Established 1987 Cincinnati, Ohio This presentation, in any form, may not be reproduced, transmitted, or modified without consent from The TeCEDS, L,L.C.

THIS IS A

TeCEDSPRESENTATION

The Technical Communication, Education, & Documentation Service (The TeCEDS)Established 1987 Cincinnati, Ohio 513-382-5230

Copyright 1999, 2010This presentation, in any form, may not be reproduced, transmitted, or modified without consent from The TeCEdS

.

(Via telephone from the production manager’s home)

The Technical Communications,

Education, & Documentation Service, L.L.C.

PresentsPresents

For Your For Your Customer!Customer!

For You!For You!

The TeCEDS, L.L.C. Cincinnati, OhioThe TeCEDS, L.L.C. Cincinnati, Ohio

TT TT &&TT

echnologyechnology ransfransferer

raininrainingg

.

It’s Peak Production Time ...It’s Peak Production Time ...Just Gone ...Just Gone ...

(simulated sounds based on actual machine in distress sounds!)

Any Shift ...Any Shift ...And Something’sAnd Something’s Wrong ...Wrong ....

that your & your customer’s S.O.P.s, your & your customer’s S.O.P.s, technical & maintenance manuals & technical & maintenance manuals & crucial support documentscrucial support documents

Are Up to the TASKAre Up to the TASKproduction & maintenance production & maintenance personnels’personnels’training ...training ...

anandd

Production Ends ...Production Ends ... FIXFIX IT, FAST! IT, FAST!.

It’s aIt’s a to be GAMBLING

EveryoneEveryone Scrambles toScrambles to

.TERRIBLETERRIBLE TIMETIME

of getting productionof getting productionUP and UP and RUNNINGRUNNING

QUICKLY.QUICKLY.

.“ ... turns out

by thinking that the manuals, and the other technical stuff our suppliers and vendors gave us would be accurate, up to date, and easy to understand and use!... and training? ... some do, most don’t ... besides, they figure our personnel should know this stuff -- it’s their job -- isn’t it?”

“We need professionally prepared TT&T!”Via telephone, the production manager is preparing to travel to afflicted facility

we’ve been gambling

We’re cooked ... ”

“We gambled ...

I asked ...

“What is TT&T?”

If you’d like to read what he’s been saying, click on the button when it arrives. Otherwise, the presentation will resume a few seconds after he stops talking.

.

A

B

Find out more about The TeCEDS’ TT&T Services

The stuff I read about the philosophy, etc:

The TeCEDS provides these services:

CWho to call, or leave a message, or E-mail:

A, B, and C will be presented automatically after a short wait, and then the presentation will start over

The Technical Communications, Education &Documentation Service defines TT&T

(Technology Transfer & Training) as:“ ... a formalized philosophy guiding and controlling the processof identifying what the technology user has to know, and applying that knowledge to create and develop a timely, accurate, easy to understand and use package of:• Technical-manuals,• Installer’s and maintainer’s guides,• Support materials,• Training activities,• TT&T effectiveness evaluations. TT&T is an ‘attitude’, too -- individuals can learn, and will learn IF the technical information is properly prepared and presented, your personnel are properly prepared, motivated, and rewarded.”

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The Technical Communication, Education & Documentation Service has the experience and the skills to design, manage, and successfully conduct the most robust and ambitious on site TT&T projects:• Technical & business writing, illustration, communications, and

publishing• Design, CQV, center-lining, in-process documentation and activities• ISO documentation and document control (ISO Audit, ISO preparation)• OSHA-NIOSH based safety evaluations and training• Operator/maintainer/customer guides and manuals• S.O.P.s, work & job-safety instructions (and custom signage)• Process/procedure flow-charts and diagrams• Job descriptions/job analysis (skills matrix)• Training (in-house or customer’s -- training trainers, 1-point lessons,

course of study, technology, job skills and customer service, pre andpost-training evaluations, safety, training/job/safety task display posters, training facility design)• Humane Control Systems Design and Integration (with our control system partner)• Inter/Intranet, CD based training and operating/maintenance materials• Presentations (PowerPoint, Visio, etc.)• Liaison (legal, vendor, customers, internal) Return to the

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We would like to hear from you!We would like to hear from you!• Was this TT&T presentation helpful to you and your Was this TT&T presentation helpful to you and your personnel in explaining that a professionally designed personnel in explaining that a professionally designed and delivered TeCEDS TT&T program or services can help and delivered TeCEDS TT&T program or services can help your company keep up its’ productivity?your company keep up its’ productivity?• Would you, or someone in your plant like to find out more Would you, or someone in your plant like to find out more about the TeCEDS?, the cost of a TeCEDS’ TT&T project?, about the TeCEDS?, the cost of a TeCEDS’ TT&T project?, how to schedule a meeting to get acquainted?, or schedule how to schedule a meeting to get acquainted?, or schedule a TT&T project? a TT&T project? Please let us know.Please let us know.Call or E-mail Dan at:Call or E-mail Dan at:• Telephone: (513) 382-5230 Telephone: (513) 382-5230 (please leave a message if we are not in) (please leave a message if we are not in) • E-Mail: teceds@cinci.rr.comE-Mail: teceds@cinci.rr.com

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