The Solution for Outsourcing Medical Billing

Oakview Medical Associates is committed to providing the highest quality of Primary

Care possible with a focus on prevention through helping patients make the right

choices to keep their families healthy. When they decided to move from in-house billing

to an outsourced solution, they were looking for a hands-on, approachable team, and

that is just what they found with Medical Business Associates.

Choosing the Ongoing Services of Medical Business Associates

Dr. Bijoor was referred to Medical Business Associates by a colleague. She was

impressed that the owner of the company is so involved, especially as they worked

through integrating eAccess with the Amazing Charts EHR system. Dr. Bijoor feels the

prompt service and strong team at Medical Business Associates has made her staff

much more productive and able to focus on offering patients a higher level of care.

The Medical Business Associates Difference

Dr. Bijoor is impressed by the strong working team at Medical Business Associates.

She feels they really watch after her data and catch entry errors as they happen.

Claims no longer sit waiting for a staff member to get to them, and Dr. Bijoor feels

that Medical Business Associates really works hard to always get claims paid. The

data bridge implementation between eAccess and Amazing Charts was also very

smooth and seamless.

Mailing Address: P.O. Box 1479, Etowah, NC 28729-1479 Phone: 828-891-5524 Toll Free: 800-659-3171 Fax: 828-891-4069

Client: Dr. Nita BijoorPractice: Oakview Medical Associates

“The Medical Business Associates team offers very prompt service and great

attention to detail. They are very professional, hands-on and approachable. I would

refer them to my colleagues.”

“The owner of Medical Business Associates is very

involved, which is a big plus! The team works very well

together and gives us the level of attention we need.”

“The Medical Business Associates system connected very well with the Amazing Charts EHR. It was a very

smooth transition, and it all works seamlessly.”

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CASE STUDY

Services Medical Business Associates Provides

Thanks to Medical Business Associates, Oakview Medical Associates now has a fully-

integrated billing and EHR system. They use Medical Business Associates’ full eAccess

program, including scheduling, automatic appointment reminders, insurance eligibility

verification, patient check-in and check-out procedures, integrated document imaging,

integrated patient financial information and cross-check of billing claims against the

scheduler, resulting in accurate and complete billing of their patients. eAccess also

interfaces with their system so demographics cross over and they do not have to enter

demographic data twice.

Results-Based Solutions

Oakview Medical Associates has experienced a decrease in receivables time to only 26

days on average, as well as an increase in staff productivity as the result of using Medical

Billing Associates. Dr. Bijoor is pleased to have a team she recognizes is incented to work

hard to get claims paid so her staff can focus on other duties.

Mailing Address: P.O. Box 1479, Etowah, NC 28729-1479 Phone: 828-891-5524 Toll Free: 800-659-3171 Fax: 828-891-4069

Average accounts receivable collection time of only 26 days

Staff has taken on new duties and is more productive

Increased profitability

Seamless integration of eAccess with Amazing Charts EHR

Client: Dr. Nita BijoorPractice: Oakview Medical Associates

“Because of MBA’s system, we’re seeing a much faster

turnaround of claims.”

“We no longer have to enter demographic data twice,

which makes us much more productive and our data

more accurate.”

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CASE STUDY