Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

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Page 1 Proprietary and Confidential In business for people. Page 1 Proprietary and Confidential Welcome! Switching to alwayson in demand generation Roel Haanappel: Global Digital Marketing Unit4

Transcript of Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

Page 1: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

Page  1 Proprietary  and  Confidential In  business  for  people.Page  1 Proprietary  and  Confidential

Welcome!Switching  to  always-­on  in  demand  generation

Roel  Haanappel:  Global  Digital  Marketing  Unit4

Page 2: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  2 Proprietary  and  Confidential

In  30  minutes

What  does  it  take  to  build  a  predictable  lead  flow?

17-­Mar-­17

Page 3: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  3 Proprietary  and  Confidential

Why  always  on  lead  generation?

• Reach  business  decision-­makers  across  service  sectors  • Build  awareness  and  interest  amongst  targeted  audiences  in  finance,  HR  and  project  management  departments

• Deliver  qualified  leads  to  sales• Support  sales  in  nurturing  prospects  throughout  the  funnel

Page 4: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

Page  4 Proprietary  and  Confidential

Our  audience  is  out  there

Page 5: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  5 Proprietary  and  Confidential

Communication  -­ Elements

SalesMarketing

SalesForceCRM

MarketoMarketing  Automation

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

Page 6: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  6 Proprietary  and  Confidential

Identify  and  target  the  right  audiences

SalesMarketing

SalesForceCRM

MarketoMarketing  Automation

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

Page 7: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  7 Proprietary  and  Confidential

Identify  and  target  the  right  audiences

• Who  found  you?• What  do  they  see?• Who  is  of  your  interest?• Why  do  they  buy  from  you?

SalesMarketing

SalesForceCRM

MarketoMarketing  Automation

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

Page 8: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  8 Proprietary  and  Confidential

Identify  and  target  the  right  audiences

• Identify  target  audience• Align  messaging  &  follow  up• Profile• Blogs

SalesMarketing

SalesForceCRM

MarketoMarketing  Automation

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

Page 9: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  9 Proprietary  and  Confidential

Identify  and  target  the  right  audiences

SalesMarketing

SalesForceCRM

MarketoMarketing  Automation

LinkedIn  Sales  

Navigator

LinkedIn  Campaign  Manager

Page 10: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  10 Proprietary  and  Confidential

Identify  and  target  the  right  audiences

SalesMarketing

SalesForceCRM

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

MarketoMarketing  Automation

Page 11: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  11 Proprietary  and  Confidential

Identify  and  target  the  right  audiences

• Who  to  reach  out  to?• When  to  reach  out?

SalesMarketing

MarketoMarketing  Automation

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

SalesForceCRM

Page 12: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  12 Proprietary  and  Confidential

To  accelerate  funnel  impact

• Invite• InMail• Like• Share• Comment

SalesMarketing

SalesForceCRM

MarketoMarketing  Automation

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

Page 13: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  13 Proprietary  and  Confidential

To  accelerate  funnel  impact

SalesMarketing

SalesForceCRM

MarketoMarketing  Automation

LinkedIn  Sales  

Navigator

LinkedIn  Campaign  Manager

Page 14: Case study B2B Marketing Forum 2017: Switching to always-on in demand generation (Unit4)

In  business  for  people.Page  14 Proprietary  and  Confidential

To  accelerate  funnel  impact

SalesMarketing

SalesForceCRM

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

MarketoMarketing  Automation

• Account  specific  Landing  page  with  Live  Chat

• Personal  InMail / email• Web  activity  reports

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In  business  for  people.Page  15 Proprietary  and  Confidential

To  accelerate  funnel  impact

• Lead  Accelerators• Email• Online  activity

SalesMarketing

MarketoMarketing  Automation

LinkedIn  Campaign  Manager

LinkedIn  Sales  

Navigator

SalesForceCRM

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In  business  for  people.Page  16 Proprietary  and  Confidential

Sales  and  marketingSALES

MARKETING

Targets Leads Opportunities Customers

Sales  Navigator  Search SFDC  dashboard Account  planCustomer  activity  

report

Sponsored  Updates  audience

Sponsored  Updates    campaign

Landing  page  with  target  message

logo logo

Account-­specific  e-­mails

Account-­specific  landingpage  with  LiveChat

logo

Vision  sheet  to  support  opportunity  development

logo

Solution  cards  for  every  point  of  improvement  

logo

Achievement  sheets

logo

logo

Business  case  videos  

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In  business  for  people.Page  17 Proprietary  and  Confidential

The  more  you  matter,  the  more  results

• 4,500  decision-­makers  engaged  in  three  weeks• 20%  of  prospects  converted  to  engaged  leads• Click-­through  rates  and  audience  engagement  rates  beating  benchmarks  by  over  50%

• Click-­through  rates  of  up  to  1.8%  for  top  performing  posts

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In  business  for  people.Page  18 Proprietary  and  Confidential

Tips

• Tread  audiences  with  respect• Embrace  change• Create  success  cases

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In  business  for  people.Page  19 Proprietary  and  Confidential

Any  Questions?