CASE STUDY Anglia Ruskin University
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The Challenge ARU were using traditional on-premises infrastructure and configuration methods including Active Directory, Exchange, and MECM. They began migrating infrastructure to cloud based services such as Exchange Online in 2019, however the COVID-19 pandemic in 2020 resulted in added complexity with device provisioning. Large numbers of faculty staff switched to remote working and many devices needed replacing during this period, which all needed to be provided to home addresses. The shift to remote working also put the University’s VDI environment under a hugely increased load, leading to performance issues. The Requirement ARU engaged Ultima to propose a full consultancy project to include design, implementation, migration and support. The project needed to modernise the management platform, optimise existing licences, migrate on-premises services to the cloud, provide a Anglia Ruskin University Students: 39,000 Faculty Staff: 1800 Devices: 5000 Sector: Higher Education Anglia Ruskin University (ARU) is an innovative global university with students from 185 countries around the world. ARU has four main campuses in the UK, alongside a number of partner institutions in the UK and overseas. They’ve been named as one of the top 350 institutions in the world in The Times Higher Education World University Rankings 2021 – and one of the top 40 universities in the UK. www.aru.ac.uk framework for user device provisioning, and implement a security framework based on the National Cyber Security Centre End User Device Security Principles. The Solution Ultima implemented a comprehensive Modern Device Management solution, which would address the challenges ARU faced with provisioning and managing devices for remote workers. The solution included: Endpoint Manager (Intune), Autopilot with pre-provisioning, Azure AD Joined Devices, Dell/Autopilot Integration, Endpoint Manager Application Lifecycle Management, Application Packaging, Group Policy assessment & migration and Windows Updates for Business. Support for legacy applications was provided with a mixture of a Palo Alto VPN solution and an RDS Farm. In addition to Project Management, Ultima provided thorough documentation and solution handover, a pilot deployment, and ongoing support throughout the project. CASE STUDY Anglia Ruskin University Anglia Ruskin University (ARU) engaged with Ultima to design, plan and implement a solution to the challenges they were facing in relation to legacy infrastructure, moving resources to the cloud, and providing simple and secure remote access and management capabilities. The solution needed to improve the end-user experience and drive cost and time efficiencies.
Transcript of CASE STUDY Anglia Ruskin University
The ChallengeARU were using traditional on-premises infrastructure and configuration methods including Active Directory, Exchange, and MECM. They began migrating infrastructure to cloud based services such as Exchange Online in 2019, however the COVID-19 pandemic in 2020 resulted in added complexity with device provisioning. Large numbers of faculty staff switched to remote working and many devices needed replacing during this period, which all needed to be provided to home addresses. The shift to remote working also put the University’s VDI environment under a hugely increased load, leading to performance issues.
The RequirementARU engaged Ultima to propose a full consultancy project to include design, implementation, migration and support. The project needed to modernise the management platform, optimise existing licences, migrate on-premises services to the cloud, provide a
Anglia Ruskin UniversityStudents: 39,000
Faculty Staff: 1800 Devices: 5000
Sector: Higher Education
Anglia Ruskin University (ARU) is an innovative global university
with students from 185 countries around the world. ARU has four
main campuses in the UK, alongside a number of partner institutions in the UK and overseas. They’ve been named as one of the top
350 institutions in the world in The Times Higher Education World
University Rankings 2021 – and one of the top 40 universities in the UK.
www.aru.ac.uk
framework for user device provisioning, and implement a security framework based on the National Cyber Security Centre End User Device Security Principles. The Solution Ultima implemented a comprehensive Modern Device Management solution, which would address the challenges ARU faced with provisioning and managing devices for remote workers. The solution included: Endpoint Manager (Intune), Autopilot with pre-provisioning, Azure AD Joined Devices, Dell/Autopilot Integration, Endpoint Manager Application Lifecycle Management, Application Packaging, Group Policy assessment & migration and Windows Updates for Business. Support for legacy applications was provided with a mixture of a Palo Alto VPN solution and an RDS Farm. In addition to Project Management, Ultima provided thorough documentation and solution handover, a pilot deployment, and ongoing support throughout the project.
CASE STUDY
Anglia Ruskin UniversityAnglia Ruskin University (ARU) engaged with Ultima to design, plan and implement a solution to the challenges they were facing in relation to legacy infrastructure, moving resources to the cloud, and providing simple and secure remote access and management capabilities. The solution needed to improve the end-user experience and drive cost and time efficiencies.
Key Benefits
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Efficiency & Experience: Modern device management streamlines traditional operations, enabling ARU to manage endpoints in a consistent and unified way. This saves the IT team time, provides remote monitoring capabilities & improves the end user experience.
Security & Performance: Leveraging the VPN provided the University with a secure network connection which allows users to connect remotely, no matter where they’re based.
Cost Savings: Retiring legacy systems and moving resources to the cloud reduces high upfront infrastructure costs and the cost of managing it. Our license optimisation support also ensures ARU are not overpaying for under utilised resources.
Microsoft PartnershipAt Ultima, we live and breathe Microsoft. We’ve been a Microsoft Gold partner for over 25 years and accumulated 13 Microsoft Gold Partner Competencies as well as Advanced Specialisations. These span App Dev, Cloud Platform, Data Management Business Apps, Mobility and Productivity. As a FastTrack Ready Partner, Ultima can help you deploy Microsoft 365 at no additional cost and provide you with more efficient, customised, and enhanced solutions with extended deployment and support capabilities.
