Case Study: Data Visibility, Intellectual Property (IP) Protection for a Global Pharmaceutical CompanyA Healthcare Customer Success Story

Case Study: Healthcare Customer Success Story

Background:The pharmaceutical industry is research intensive. Companies spend millions of dollars and several years developing new drugs and conducting clinical trials. A pharmaceutical company can cannot begin to recover this investment, through sales, until after approval from the Federal Drug Administration (FDA), or similar organizations in other countries.Our client was understandably protective of its intellectual property (IP). It exists in several forms, from documents to scientific applications. Losing this information would erode their competitive advantage, or could allow others to file for patents preemptively. In both cases, the monetary loss could exceed tens of millions of dollars.

When the company decided it needed better visibility into how Research and Development (R&D) scientists handled sensitive IP, Digital Guardian was there to help.

Case Study: Healthcare Customer Success Story

Company: Global Pharmaceutical Company Challenge

• Information would erode competitive advantage, or could allow others to file for patents preemptively

• Needed better visibility into how Research and Development scientists handled sensitive IP

Critical Success Factors• Gain visibility into what R&D scientists are doing

with sensitive data• Enhance worker productivity while protecting data• Protect data after it is moved between users and

applications

Case Study: Healthcare Customer Success Story

Environment• Over 95,000 Windows workstations

Solution: Digital Guardian agents deployed with the following controls:• Digital Guardian classified data on and from

these systems as “sensitive” automatically• Digital Guardian was deployed in Monitor mode

which allowed users to conduct business as usual, while providing the company with complete visibility to all data use and movement• When data exited each of the critical

applications, it was classified and tagged appropriately

Case Study: Healthcare Customer Success Story

ResultsGreater worker productivity & improved data

protectionReduced complexity in managing IPFull visibility to all critical data throughout the

organizationAutomatic, contextual classification of dataClassification is maintained during data use, and

propagated to derivative documentsFor the first time, the customer had visibility into how

its scientists used critical information.Scientists, researchers, and contractors had

uninterrupted access to the data they neededReduction in the number of applications handling

critical data by 80%, reducing complexity and support costs

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About Digital Guardian

Digital Guardian Facts Over 250 customers 130 of the Global 2000 and government agencies Over 2,100,000 endpoints protected 130 of the Global 2000 and government agencies Used by 7 of the top 10 patent holders Only solution to scale to 250,000 agents Deployment Models:

• Managed Security Program (MSP)• On Premise• Hybrid MSP

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