Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela...

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Transcript of Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela...

Page 1: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska
Page 2: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska
Page 3: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

Carmen visits her doctor...

Page 4: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

Kiosk for patient arrivals

Information

display

Page 5: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska
Page 6: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

Humanisation of the hospital

Page 7: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska
Page 8: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska
Page 9: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

Contains all information related to health care services

Page 10: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

Multi disciplinary meeting

This group includes representatives from: surgery radiology internal medicine oncology pharmacists

Page 11: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

• Carmen is referred to a patient support group. These groups have close working relationships with the hospital.

If Carmen needs surgery, it could be performed by surgeons trained using the simulation suites in hospital.

Page 12: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

If the Carmen needs chemotherapy there are a range of options – day and weekly hospitals and hospital at home

Page 13: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

Error occured as Carmen was given wrong medication

Page 14: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

Family doctor

Hospital

Case manager

MDT

Patient informed

Treatment

Support Group

Home

Carmen

Page 15: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

OUR KEYPOINTS 1. Patient Experience 2. Information Systems 3.Integrated Health Care

Page 16: Carmen visits her doctor - HOPE Agora...Mr Queckenberg Christian Mrs Andersen Pica Mrs H eikela Kristiina Mrs D umont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska

Mr Queckenberg Christian Mrs Andersen Pica Mrs Heikela Kristiina Mrs Dumont Stéphanie Mrs Gorantonaki Anthoula Mrs Repsa Ilze Mrs Kamińska Joanna Mrs Veloso Rita Mrs Brás Sandra Mrs Lopes Alves Maria Zita Mrs Erica Ericson Mr Bradley Carl Mrs Darroch Jane Mrs Santos Ana Mrs Kaminska Joanna


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