1

CAREER SERVICES ANNUAL REPORT 2012-2013 TABLE OF CONTENTS

CAREER SERVICES MISSION STATEMENT.............................................................................................. 2 PURPOSE OF CAREER SERVICES SIGNIFICANT ACCOMPLISHMENTS/CHANGES……………………………………………………………..3-4 SELECTED STATISTICAL HIGHLIGHTS................................................................................................... 5 ASWOT ANALYSIS 2012-2013……………………………………………………………………………………..6-11 Achievements Strengths Weaknesses Opportunities Threats BUDGET OVERVIEW............................................................................................................................... ………. 12 STAFF ACTIVITIES..…………..................................................................................................... ………………...13-17 *Personnel Updates *Staff Degrees Received *Enrollment in Degree Programs *Professional Development *Committee Participation *Computer Training *Professional Memberships *Community Service EVALUATION/ASSESSMENT……………………………………………………………………………………. 18-19 FUTURE DIRECTIONS/FUTURE CHALLENGES…………………………………………………………….. 20 STATUS OF GOALS FROM THE 2012-2013 STRATEGIC PLAN.............................................................. 21-40 STATISTICAL INFORMATION AND EVALUATION/ASSESSMENT……..….…….................................. 41-46 UNIT/COLLEGE REPORTS....................................................................................................................... ……… 47-102 *Career Development Unit.............................................................................................................. ……… 47-53 *College of Arts and Sciences............................................................................................................. 54-71 *Brooks College of Health.................................................................................................................. 72-79 *College of Education and Human Services........................................................................................ 80-88 *College of Computing Engineering and Construction........................................................................ 89-101 *Alumni Career Services……………………………………………………………………………………..102 EMPLOYER RELATIONS/ON-CAMPUS RECRUITING............................................................................. 103 SUMMARY OF EMPLOYER PARTICIPATION.......................................................................................... 104-112 CAREER SERVICES OBJECTIVES FOR 2013/2014.................................................................................... 113-121 CONCLUSION………………………………………………………………………………………………………..122

2

CAREER SERVICES CONTACT INFORMATION………………………………………………………………95

CAREER SERVICES MISSION STATEMENT

Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals. Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for students and alumni. The mission statement is the foundation for Career Services' strategic plan and it states that the purpose of career services at the University is to help students to identify skills and aptitudes, explore career interests, and integrate classroom theory with actual on-the-job work experiences, enhance employability after graduation, develop social responsibility through a variety of off-campus learning experiences, and to understand the dynamics of human relationships and cultural diversity. More specifically, Career Services' purpose is to: • Assist students in exploring and clarifying career goals, selecting suitable

majors, and expanding their knowledge of career options. • Educate students about the job search process, providing them with

networking opportunities, and offering a range of employer recruitment programs.

• Develop and maintain mutually beneficial relationships with a diversity of employers to enhance students’ career

exploration process and provide students with a variety of employment opportunities. • Provide students with a variety of opportunities for experiential learning experiences to enhance the career exploration

process, develop professional skills, and increase awareness of social responsibility. • Provide students with tools and resources to explore and pursue graduate studies and professional programs. • Provide the university community with current information about national and local employment trends. • Collaborate with faculty, administrators, staff alumni/ae, community members, and other constituents to develop

effective career programs, services, and resources. The office supports learning through experience by providing opportunities for: intellectual development, civic and social responsibility, community service, cross cultural and global awareness, career exploration, ethical development, and personal growth.

3

CAREER SERVICES 2012-2013

Introduction Welcome to the July 2013 Career Services Annual Report. The economy continues to move in a positive direction and we are seeing increases in the numbers of employers posting jobs and participating in on-campus recruiting programs and job fairs. Below is a brief comparison in employer activity: For the 2012-13 Academic Year:

• The total number of job and internship postings was 4220 which is an increase of 1053 or a 33% increase from the 2011-12 Academic Year (3167 jobs/internships posted).

• 481 employers participated in our major job fairs which was an increase of 19% from the previous year (404 employers).

• 281 employers participated in on-campus recruiting activities, an increase of

9.5% from last year (261 employers).

• For the 2012-13 Academic Year 5752 employers were registered in our online job posting/event management system, “Career Wings” which is a 16% increase from last year (4977 employers).

Employer activity has increased in all areas and we believe that we will continue to see these same levels of employer participation in the upcoming Academic Year. Career Services accomplished much during the 2012-2013 Academic Year. Some of these important highlights include: Continued Focus On Customer Service All Career Services staff members continue to provide quality customer services to all constituents with particular emphasis on serving students. From the Student Survey sent out in Spring 2013, Students provided the following ratings to these questions:

• Ease of Contacting Staff: 65.22% Excellent/Very Good • Friendliness/responsiveness of Staff: 71.41% Excellent/Very Good • Counselor was open and interested: 65.73% Excellent/Very Good • Counselor was knowledgeable: 64.70% Excellent/Very Good • Please Rate our overall customer services: 67.64% Excellent/ Very Good.

Student Comments Include:

• “Great job overall! I love that you host so many workshops, job fairs, and other services! • “Love the emails about career opportunity meetings on campus” • “I did get a few interviews with the help of career wings and also landed one job” • “Career Services is a valuable resource on our campus!” • “I think this a great resource for students!” • “The staff is very nice and helpful!” • “Career Services has been really helpful!” • “I really appreciated the seminars on the ins and outs of resumes” • “Continue to do what you do! I’m very grateful that I got the job through Career Wings”

4

• “Honestly, I was confused on how I’d figure out what I wanted to do for the rest of my life. Because it is such a milestone and big step into becoming an adult, everyone that works with Career Services really goes above and beyond what they need to do. I have had nothing but positive experiences with them and they help me find my right career choice for me. So thank you for providing the services that you do, and help me on the right path to my future!”

• “Keep doing what you doing! You are excellent!” • “I think that they’re doing a good job, we get emails every day for potential employers. The job fair is especially

helpful and a lot of my friends and I have gotten jobs from them” • “You have some fantastic, enthusiastic, knowledgeable, and compassionate staff members. Keep up the great

work!”

Career Services Continues to engage students in the S.T.A.R. Program (Skills To Achieve Results). This program is designed to teach students the skills they need for a successful job search. The program involves: •Required resume critique •Required practice interview and critique •Attend or participate in two (2) workshops or programs from following choices: -Workshop 1: Resume and Cover letter writing -Workshop 2: Job Interviewing -Workshop 3: Job Search Strategies -Workshop 4: Applying to Graduate and Professional School During the 2012-13 Academic Year, 1408 students participated in some aspect of the program and 451 of those students completed all steps of the STAR program and were recognized with a S.T.A.R. Certificate and a lapel pin. .

We also offered a wide range of career programs throughout the year getting the Career Services message out to all constituents on a constant basis. Programming included: Fall 2012 Spring 2013

-Osprey Career Fair-September -Osprey Career Fair-January -Pre-Law Day-October -CCEC Employer Showcase-March -Graduate and Professional School Day-October -UNF Majors/Minors Fair-March -CCEC Employer Showcase-October -Education Job Fair-April -Physical Therapy Job Fair-November -UNF Alumni Job Fair-May

-Statewide Job Fair-May During the 2012-13 Academic Year, 2446 students and 481 employers/admission representatives participated in 10 major career programs/job fairs. Career Services offers a variety of career resources designed to help students research and explore career options and prepare for the world of work:

-Career Library- hundreds of career books and directories covering all UNF majors -Career Services Webpages- links to hundreds of career related web resources -InterviewStream-an online practice interview program with over 3500 interview questions -Career Spots-professionally produced career videos covering a wide range of career topics -MyPlan-self-directed career development resource center with assessments and career exploration resources -EDGE E-magazines- series of career exploration and job search resources including resume and letter writing, interviewing, job hunting, applying to graduate school, and internships.

During the 2012-13 Academic Year, Career Services website had 31,210 unique visitors and 251,155 page views. The Career Spots videos were viewed 3173 times. 601 practice interviews were conducted using InterviewStream.

5

SELECTED STATISTICAL HIGHLIGHTS

• 3023 new students and alumni registered in Career Wings

• 5329 students and alumni actively used Career Wings

• 451 Students completed the S.T.A.R. Program, a 21% increase from last year

• 1408 Students participated in some aspect of the S.T.A.R program

• 2446 Students attended Career Services major programs and job fairs, a 5% increase from last year

• 481 Employers participated in major career programs and job fairs, a 19% increase from last year

• 4603 students received one-on-one career counseling/advising assistance

• 281 companies and organizations participated in on-campus recruiting programs, a 9.5% increase from last year

• 4220 Jobs and Internships were posted in Career Wings, a 33% increase from last year

• 5752 employers registered in Career Wings, a 16% increase from last year

• 31,210 unique visitors and 251,155 page views to Career Services webpage, a 71% increase from last year

• 3173 views of New Resource: Career Spots (professionally produced career videos)

6

ASWOT ANALYSIS

ACCOMPLISHMENTS: Rick Roberts, Director

• Coordinate ongoing comprehensive strategic planning process for Career Services for 2012-13 and 2013-14 Academic Years.

• Provide direct supervision for 7 A&P and 2 USPS Staff members • Serve as Career Services Webmaster: Updating and maintaining all Career Services webpages including all written

content and links. • Rewrote and designed 6 EDGE Emagazines and 1 Employer Recruiting Guide including layout, format, content,

and all graphics. o Job Search Strategies-tips on range of topics: interviewing, internships, job search, applying to graduate

school. o Career Discoveries- career development guide for still exploring and deciding students o Resume and Cover Letters: COAS, CCEC, COEHS, BCH- tips and sample resumes and letters for each

college and those majors o Recruiting Guide- An overview of employer career services and on-campus recruiting programs

• Met and spoke with employers seeking to recruit at UNF-to provide an overview of services and develop recruiting strategies (119 employers)

• Managed online job posting system: “Career Wings” to facilitate recruitment of UNF students and graduates by employers. Review and approve all employers seeking to access the system. (Added 845 new employers to system).

• Conducted STAR Workshops (Resume/letter writing, interviewing, and job search) (11 Fall Workshops: 70 students attending and 12 Spring Workshops: 42 attending)

• Conducted 3 Classroom Presentations ("Impress for Success: resume and cover letter writing and interviewing) • During the Maternity Leave of two Career Services staff members from mid-November 2012 to February 28, 2013,

handled counseling appointments and class presentations for Brooks College of Health Coordinator, and the College of Arts and Sciences Coordinator.

• Met individually with students in scheduled one-on-one appointments providing resume critiques and job search assistance (51 students/alumni)

• Met individually with students in walk-in appointments providing resume and cover letter critiques (272 students) • In conjunction with Career Services staff members, sponsored 10 Major Career Programs:

o Osprey Career Fair (September) o CCEC Employer Showcase (October) o Physical Therapy Job Fair (November) o Pre Law Day (October) o Graduate and Professional Schools Fair (October) o Osprey Career Fair (February) o CCEC Employer Showcase (March) o UNF Majors and Minors Fair (March) o Education Job Fair (April) o UNF Alumni Job Fair (May)

• Member of Mayor Alvin Brown’s “Leader’s In Training” Advisory Council. • Adjunct Faculty Member in College of Education and Human Services- Taught 1 Section of Career Planning:

Summer A 2012, Fall 2012, and Spring 2013. Taught 1 Section of Employability Skills and Career Success, Spring 2013 (Pilot course- 3 sections will be offered in Fall 2013)

• Served as one of the building supervisors for Building 2, First Floor.

7

Valarie Robinson Coordinator/Liaison to College of Arts and Sciences.

• One of two Career Services Staff mentioned by name in this year’s on-line student survey. Comment was as follows: “Ms. Valarie Robinson is a valued member of your team. She genuinely wants students to succeed and does whatever she can to assist in resume building and placement.”

• Served on the UNF Leadership Summit Planning Committee; Conducted two “Branding Your Resume” presentations during the Fall 2012 UNF Leadership Summit

• 118% increase in student participation in the COAS elective internship, (formally Co-op); 24 enrollments compared to 11 in 2011/2012

• 98% of surveyed Pre-Law Day students rated the “Overall Event” as Excellent or Very Good • 95% of surveyed Pre-Law Day employers rated the “Overall Event” as Excellent or Very Good • 50% increase in Liaison meetings/contacts with COAS faculty, student groups, and UNF constituents for 2012-

2013; 69 compared to 46 during 2011-2012 • Conducted 59 presentations (3.5% increase compared to 57 during 2011-2012) resulting in a 23.15% increase in

student contact via this method of outreach (333 more students than 2011-2012) • 372 COAS students became S.T.A.R. Certified during 2012/2013; this represents a 12.39% increase in comparison

to 2011/2012 (331 students) • 328 Communication and Criminal Justice Pre-Interns and Interns successfully completed the S.T.A.R. Certification

process based on collaboration with department internship coordinators • 598 COAS students have begun the S.T.A.R. process • Served on the COAS Employer Relations Coordinator Search Committee • Employer contact remained high with 38 contacts; new Employer Relations Coordinator was hired January 2013

resulting in a 16% decrease (45 employer contacts 2011-2012) • Over 25+ meetings with PT COAS Liaison to assure successful implementation of career planning services for the

College. Resulted in consistent message to COAS students and a smooth transition during her maternity leave • Attended 19 training and development workshops to enhance counseling and customer service skills • Adjunct Instructor for the EDG 2000 Career Planning course

Dee Dee Wyckoff Career Coordinator/Liaison to College of Arts and Sciences

• 406 student contacts via appointments, walk in's, online resume reviews, emails, and Interview Stream Interviews • 39 presentations reaching 1298 students, campus constituents, and community members • 34 interactions with faculty and on-campus constituents • 12% increase in the number of COAS students that completed the STAR program in 2012/13 (2010/11: 288

students, 2011/12: 331 students, 2012/13: 372 students)

Note: Mrs. Wyckoff was on Maternity Leave from mid-November 2012 until the end of January 2013 Maria Castro Career Coordinator/Liaison to College of Education and Human Services

• Maria conducted a total of 41 presentations to COEHS internship classes, Career Planning students and UNF student groups which resulted in a 17% increase from the previous academic year. Through these presentations she was able to reach an estimated total of students1458 which an increase of 32 % during the 2012-2013 academic year.

• Maria assisted 451individual students from the COEHS. She accomplished this through appointments, walk-ins, phone calls, practice interviews, emailed resume critiques, Career Wings resumes critiques, and cover letter critiques.

8

• 55 COEHS students complete all 5 steps of the STAR program and obtained their STAR Certification. • An estimated 430 COEHS students participated in the STAR 1, 2, & 3 Panels via classroom presentations and one

-on -one resume critiques provided by Maria. • She participated in 17Professional Development opportunities during this academic year. • Maria coordinated the Education Job Fair- April 22, 201

o 181 students attended spring 2013- last year: only 133 Students attended- this is 36.09% increase from spring 2012)

o 24 Schools/Organizations attended last year: 10 Schools/Organizations attended (140% increase from spring 2012)

Brooke Hammon Employer Relations Coordinator

• Have brought in 32 internship opportunities to the COAS students in various academic departments, with 8 more in the planning process.

• Have met with 12 of the 13 Departments within the COAS in order to put together a plan of action for each internship program.

• Made a presentation to the COAS Dean’s Leadership Council based on what has been accomplished within the position thus far.

• Created the Step by Step Guide to Starting an Internship. • Assisted in a workshop with Sharon Snow and Rick Roberts’ classes by teaching the students how to network and

job hunt on Linked In.

Rebecca Johnson Career Coordinator, College of Computing, Engineering and Construction

• Organized and Operated the Fall CCEC Employer Showcase, generating over $24K in revenue. This is a 5% increase in revenue than the same event last year.

• Organized and Operated the Spring CCEC Employer Showcase, generating over $27K in revenue. This is a 21% increase in revenue than the same event last year.

• SOLD OUT the Spring CCEC Employer Showcase. In addition, there were 7 employers on a waiting list for this event. The number of employers who could register had to be capped due to space and fire code restrictions. If not for those restrictions, the revenue would have increased by 30% over the same even last year.

• Achieved recertification as a Senior Professional in Human Resources (SPHR) for the third time. This is the highest level of human resources certification available.

• Increased employer outreach efforts. In addition to maintaining and regenerating current relationships, achieved over 250 touches to new and unique CCEC employers who had never previously recruited UNF students/alumni.

• Executed and maintained all co-op program paperwork and recordkeeping in accordance with ABET and UNF standards for the School of Engineering and the School of Computing.

Rachel Martin Career Coordinator/Liaison to Brooks College of Health

• 385 students seen by individual appointment from 2012 – 2013 • 34 workshops presented, reaching out to over 740 students • 40 meetings and contacts with faculty, administrators, and employers • Coordinated Physical Therapy Job Fair with 66 students in attendance and a 93% rating as good or excellent • Increased collaboration with Brooks College of Health Academic Advising through Living Learning Community

and Healthy Ospreys Course

Note: Mrs. Martin was on Maternity Leave from mid-November 2012 until mid-February 2013 Vivian Senior Associate Director, Career Services

• Ensured effective staff training and delivery of career counseling services. Assessment data indicated that 82% of students participating in career counseling services experienced a high level of satisfaction.

9

• Managed the Career Discoveries Unit’s facilitation of over 122 career development workshops, programs and outreach events primarily targeted to freshman and sophomore level students.

• Facilitated 37 career planning workshops and presentations. • Ensured effective career development programming. Assessment data indicated that 81% of students experienced

a high level of satisfaction with learning how to identify and explore suitable majors and career options. • Established the Career Connections Program, an collaborated initiative with the office of Parent and Family

Programs. Recruited over 100 parents to serve as information interviewing sources for students exploring careers. • Developed a collaborative partnership with the THRIVE Program, establishing Career Services as site for

delivering career development and other targeted resources and services for students with Asperger’s Syndrome. • Established a collaborative partnership with the Honor's Program, resulting in the administration of career

assessments to approximately 200 students participating in the Honors Freshman Colloquium.

Ann Lelis Office Manager

• Maintains 3 departmental budgets (2 Auxiliary and 1 E & G) and Foundation account, and tracks budgetary expenses including but not limited to the transfers to Coggin Career Management Center and CCEC budget accounts.

• Manage the operations of the recruitment program in the Career Services. Set-up 22 On-campus Interview schedules, 46 information sessions and 34 Information tables for the year 2012-2013.

• Provides guidance to new and existing employers with their recruiting needs such as job postings, and assist students and alumni with any Career Wings questions.

• Advertise and market all on-campus schedules / sessions and job postings to students and alumni through weekly e-mail blast, Facebook, Career Services Calendar of Events, UNF Calendar of Events, Osprey Update and flyers.

• Prepares and processes travel authorization for the staff using the new online Travel system. • Assists the Event Assistant with all of our events, job fairs and workshops from registration to set-up. Processes

check payments through Remote Deposit Capture and credit cards through Touchnet Marketplace. • Manage and monitor online recruitment system, Career Wings and the office e-mail account. • Input and manages all Career Services S.T.A.R. workshops, reports and Practice Interview in Career Wings.

Manage the Career Services’ calendar for room reservation for employers such as Kaplan and any on-campus recruiting.

Jackie Pruett Program Assistant, June 2012 – January 2013: Program Assistant – Front Office Accomplishments

• In charge of all aspects of the front office. Duties and accomplishments out of the ordinary for this time frame include:

• Development of a tracking system for student participation in star workshops as well as walk in resume critiques to assist with end of the year record keeping.

• Assisted in the development and implementation of an on-line credit card payment system. This allowed current students, alumni, community as well as employers to pay on-line for any of our services that require payment (appointments, assessments, events).

• Assisted liaisons with the STAR program. This included checking blackboard regularly and posting participation in CareerWings . Created spreadsheets and assisted the liaisons with updating regularly for the instructors tracking purposes. These programs included Presidential Envoys, Speech Classes, Criminal Justice and Communications Pre-Internship as well as the Communications Internship program.

• Began assisting the Events Coordinator with the processing of the registration forms for 3 events (CCEC, Pre-Law Day, Education Job Fair).

• During the month of December, created a cross-training manual in preparation for the Program Assistant replacement for the front office.

10

Program Assistant – Events - January 2013 – May 2013 • In January of 2013, made the transition from front office Program Assistant to the Program Assistant assisting with

events. The transition was smooth with little to no impact on the staff of Career Services. • While learning my new role, continued to process all event registrations while training Stephanie Toro as the new

front office Program Assistant. This took a lot of organization and planning on my part along with initiative since the position I was filling had been vacant since November.

• During the 5 months in this position, successfully either planned or assisted with the planning and implementation of 4 events. Executed all aspects of the registration process for all 4 events. Of those 4 events, I was the lead on The Osprey Career Fair and the Alumni Job Fair. Due to diligence in being in contact with employers regarding the events, registration increased by the following:

o Osprey Career Fair increased from 55 to 95 – 73%increase o CCEC Employer Showcase from 38 to 47 – 23% increase o Alumni Job Fair it increased from 46 to 49 – .07% increase o Education Job Fair it increased from 9 to 21 – 1.33% increase.

11

AWSOT ANALYSIS- Continued Strengths

• Talented, committed staff • Spacious/functional facility/space • Leadership • Staff is team-oriented • Staff is like-minded/open/professional • Experience of staff at high level • Wide range of events/programs offered • Liaisons have offices in each college • Building relationships with faculty • Decentralized structure • Career Planning Classes • Staff longevity • Staff Credentials • Staff Personalities • Staff diversity • Staff creativity • University-wide constituents/collaboration • Comprehensive array of services • Technology (Career Wings, InterviewStream,

Career Webinars) • Central location of Main office • Reach of branch locations • Customer service

Opportunities

• Established employer relationships • Expansion-potential space • Talented staff-creativity • Community connections • Growth in employer collaborations/partnerships • Current faculty relationships are strong • Career Services website • Events • Improve log-in system • Military vets • Graduate students-prospective graduate

students • Connect and improve relationships with student

organizations • Technology • Partnership with Student Government • Career Mentor Program • Employer sponsorship and participation • Utilization of space • Growth of satellite offices into full career

centers • Enhanced collaboration with campus

constituents • Social networks (Linked-in, Facebook, etc.

Weaknesses • Funding • Marketing/awareness • Student participation • Lack of faculty support • Economy-lack of jobs (makes our job more

challenging) • Limited resources • Budget • Employer relations • Faculty resistance • Student misconceptions • Gender diversity of staff • Staff time to plan/brainstorm/develop • Lack of employer relations dedicated staff • Lack of career counseling staff • Lack of consistent OPS student staff • Lack of student awareness of office • Budget constraints- limited professional

development opportunities Threats

• Economy • Funding/Budgets- challenge planning events • Student apathy • Academic Center for Excellence- (career

counseling students--giving assessments to students)

• Faculty members providing resume writing assistance

• Staff retention • Lack of job availability for students • Academic advising in the Colleges moving

towards career counseling of students • Mega Universities (UF, UCF,FSU)- makes it

difficult scheduling major job fairs and events--competing schedules

• Faculty not aware of services, programs and resources

• Non-professional assessments given to students • Growth of satellite offices into career centers • Technology • Millenial generation traits

12

BUDGET OVERVIEW

Budgets are developed in the spring of each year by the Directors and submitted to the Vice President for Student and International Affairs for approval. These budgets reflect allocations, encumbrances, disbursements and fund balances. The Office Manager and the Director maintain departmental budgets. For the 2010/2011 Academic Year Career Services maintained the following accounts: Education and General Development (Main E&G Account)-400800 This is the general operating budget for Career Services covering the following expenses: -Annual Site License for On-line Job Posting/Schedule Management System, “Career Wings” -Communication Charges (Telephones for staff members) -Convenience Copy Charges -Materials and supplies (day-to-day office supplies for staff) Career Testing-State Auxiliary Account -346000 State Auxiliary Fund that processes student fees for all career assessments (MBTI, Strong Interest Inventory). This budget covers the following expenses: -Materials and Supplies: Cost of all online Testing/Assessments- to be Scored -Software License with Counseling Consulting Psychologists (CPP) -Convenience Copy- Cost of printing all completed assessments Job Fair-Local Auxiliary Account -154300 This account is used to process all fees and expenses associated with major job fairs sponsored by Career Services. Expenses include: -Room Rentals: University Center and Student Union -Food and refreshments for employers participating in job/career fair -Marketing/Advertising for events- includes printing of flyers, posters, ground signs -Materials and Supplies for all events -Annual Salary and benefits for A&P Position: Events Coordinator -Salary for OPS Program Assistant for College of Computing Engineering and Construction -Local and State travel- for job development and employer site visitation

13

STAFF ACTIVITIES

Personnel Updates Stephanie Toro joined the Career Services staff as a Program Assistant (USPS) and Brooke Hammon joined the staff as an Employer Relations Coordinator (A&P) in January 2013. Nicole Sabol joined Career Services as the Marketing Coordinator (OPS) in August, 2012. Jocelynn Heck resigned her position as Events and Marketing Coordinator in October 2012 and left the University.

Stephanie Toro

Program Assistant Brooke Hammon

Employer Relations Coordinator Nicole Sabol

Marketing Coordinator For 2012/2013, the following OPS Staff and OPS Students worked in Career Services:

Caroline Lockhart, Peer Advisor Jasmine Morales, Peer Advisor Janna Mosinyan, Peer Advisor Phillip Whalen, Peer Advisor Shanice Williams, Student Office Assistant Catherine Bibbens, Student Receptionist Erick Argueta, Student Office Assistant Marria Woods-Well, Student Receptionist

Joanna Ale and Jennifer Wilburn, graduate students in the UNF Clinical Mental Health Counseling Program, interned in the Career Development Unit for the 2012-13 Academic Year.

14

Professional Development 5/8/12 - UNF Professional Development Forum - Your Role in Transforming Our Culture 5/8/12 - UNF Professional Development Forum -Connecting for Collaboration 5/8/12 - UNF Professional Development Forum -Managing for Employee Engagement 5/8/12 - UNF Professional Development Forum - LearnUNF: UNF's Future Initiatives 5/8/12 - Opening Keynote: Transforming Our Culture, UNF CPDT Annual Prof. Development Forum 5/8/12 - How to Click with People: The Secret to Better Relationships, UNF CPDT 5/8/12 - S.W.O.O.P! Strategies for Wellness, Optimistic Outlook & Peace, UNF CPDT 5/8/12 - Nuts & Bolts of Service Excellence, UNF CPDT 5/15/12 -Administrative & Professional Association Spring Meeting 5/16/12 -Winning in 2013: Alternative Compensation Strategies to Boost Your Competitive Edge 5/17/12 -Social Media “Hurt or Help” by Lida Citroën 5/30/12 -Staying Tough During Tough Times, UNF CPDT: Corporate Care Works 5/31/12 -Thinking Inside the Box: How to Focus to Get the Job Done, UNF CPDT 6/11/12 -Mastering Peer-to-Peer Recognition 6/12/12 -Student Veteran Training w/ Dr. Hejmanowski: Veteran Behavior, PTSD, TBI, etc. 6/14/12 -Attracting, Retaining and Engaging Technology Talent 6/20/12 -Crisis Management Training, UNF CPDT 7/10/12 -Federal Work Study Training 7/10/12 -CSO Training for Career Connections 7/11/12 -Transforming Job Descriptions from Tactical to Strategic 7/16/12 -Salary Structures: Establishing Competitive and Equitable Pay Levels 8/09/12 -The New Normal: Globalization and the Future of Total Rewards 8/16/12 -Legal Issues with Social Media: What Every HR Professional Should Know 8/28/12 -Voice Your Vote-RNC College Tour, Politic 365 8/29/12 -FLSA 101: A User's Manual 9/6/12 -Returning to the Classroom: Teaching Students with Military Experience 9/7/12 -Caring Communications Course through Mayo Clinic 9/13/12 -Increasing Employee Engagement and Retention Using the MBTI and Strong Instruments 9/27/12 -Ask an Expert: Using the iStartStrong Report in Academic Advising, Webinar 10/2/12 -The Business Impact of Compensation Technology 10/3/12 -Change Management Success During Shared Services 10/7/12 -Where the Jobs Are; How to Brand Yourself Online-Jacksonville Chamber of Commerce 10/17/12 -Global Long-Term Incentives: Trends and Predictions 10/18/12 -Ask an Expert: MBTI Type, Learning Style, and Student Retention, Webinar 10/23/12 -Difficult Conversations-How to Discuss What Matters Most, UNF CPDT 10/25/12 -Be Better at Predicting Productivity & Performance, Webinar 11/1/12 -Inaugural Florida Veterans Summit: BCBS of Florida 11/5/12 -10th Annual Military Appreciation Luncheon 11/7/12 -Social Media for Business-Higher Education Professionals, UNF CPDT 11/7/12 -Jacksonville Chamber of Commerce: Create Your Own Job, Jacksonville Chamber of Commerce 11/7/12 -Jacksonville Chamber of Commerce: Where the Jobs Are, Jacksonville Chamber of Commerce 11/7/12 -Jacksonville Chamber of Commerce: How to Brand Your Online, Jacksonville Chamber of Commerce 11/9/12 -How to Set Up an Arts and Sciences Internship, NACE 11/9/12 -Veteran’s Day Tribute with speaker – Ander Crenshaw 11/13/12 -How to Triple the Attention Span of Your Students, Webinar 11/14/12 -Social Media and Compensation: The Good, the Bad, and the Ugly 11/15/12 -Ask an Expert: MBTI Type and Stress, Webinar 11/19/12 -UNF Enrollment Updates for the Division of Student Affairs 11/29/12 -The Clery Act: Security on Campus and Crime Reporting 11/30/12 - Mind Your Health Educational Conference 12/11/12 - Search Committee Training: SA 1/15/13 -Focus 2: Online Career and Education Planning for College Students, Webinar 1/17/13 -Kuder Administrative Review

15

1/23/13 -Life Lessons from The Beetles, UNF CPDT 1/23/13 -Career Counseling Students with Asperger’s Syndrome, NACE Webinar 1/24/13 -LinkedIn for Recruiting Basics; Experts Connection webinar 1/29/13 - Travel Expense Training; UNF CPDT 1/30/13 -Student Ombudsman, Ombudsman Department 2/6/13 -Student Affairs Budget Workshop 2/7/13 -Ask an Expert: MBTI Type Dynamics and Relationships, Webinar 2/7/13 -CPP Webinar: Type Dynamics and Relationships 2/14/13 -P Card Training; UNF CPDT 2/21/13 -Florida Career Centers FCC Consortium 2/25/13 -Florida Office of Women in Higher Education (FLOWHE) Conference 3/1/13 -Education and Workforce Engagement Opportunity: Mayor’s Education Summit 3/1/13 -Professional Development: Education Summit 3/11/13 -Reporting Requirements Regarding Vulnerable Persons on Campus, UNF CPDT 3/14/13 -Ask an Expert: New MBTI & Strong Products for Enhanced Interpretation Sessions, Webinar 3/14/13 -CPP Webinar: New MBTI & Strong Products for Enhanced Interpretation Sessions 4/11/13 -Engaging Faculty in Career Development, NACE 4/12/13 -CPDT: MBTI part II: What is My Type? 4/18/13 -Does Race Still Matter, COAS, President Delaney, Panel Moderator 4/23/13 -Engage Faculty in Career Development Principles and Services, NACE Webinar 4/25/13 -The People Part of Economic Development, WorkSource 4/25/13 -The New Future in Education & Workforce Development, Workforce Summit 2013 4/25/13 -Workforce Summit 4/25/13 -Ask an Expert: Is Professional Networking Just for Extraverts? Webinar 4/25/13 -WorkSource & Chamber of Commerce 4/25/13 -Ask an Expert: Is Professional Networking Just for Extraverts? 5/1/13 -Professional Development Forum- Customer Service; UNF CPDT 5/1/13 -Professional Development Forum- Even Super Heroes Have Day Jobs; UNF CPDT 5/1/13 -Professional Development Forum- Leadership Panel; UNF CPDT 5/1/13 -Professional Development Forum- Power Up Your Productivity Potential; UNF CPDT 5/1/13 -Excellence Awards Ceremony and Luncheon (1st place Awardee) 5/1/13 -Building Your Heroic Body 5/1/13 -Learn UNF: A Leadership Panel Discussion Highlighting UNF Accomplishments & Future Initiatives 5/6/13 -Webinar: Career Services, Social Media and Digital Identity Development 5/7/13 -Helping Student Translate “Study Abroad” for the Job Search; NACE Webinar 5/9/13 - Employer Relations Conference/State Wide Job Fair- UCF/Florida Career Centers 5/15/13 -Exposing Liberal Arts Students to Business- NACE webinar 6/14/13 -First Coast Business Leadership Disability Etiquette Training for Business & Employers; First Coast Business Leaders Network Seminar 6/20/13 -Valuing Generations at Work; UNF CPDT Computer Training 6/25/12 -CSO New System Training 7/13/12 -CSO Training: Promoting Your CSO System 8/2/12 -Career Services Staff Retreat 9/6/12 -Collecting Student Work in Blackboard 9/12/12 -CSO Tutorial Training on Reporting 9/21/12 -Travel and Expense Training 1/25/13 -Creating and Managing Online Surveys, Level 1 2/07/13 -Golf cart Training (Online) 2/13/13 -Self Service Budget Development Training 3/1/13 -CSO Tutorial Training – Events 3/8/13 -Lunch and Learn: Online Tools to Engage Students 3/13/13 -Creating & Managing Online Surveys Level 1 3/15/13 -Creating and Managing Online Surveys, Level 2

16

3/20/13 -Creating a Requisition Training 3/24/13 -Big Interview Part I, Skillful Communication 3/27/13 -Big Interview General Demo, UNF Career Services 4/22/13 -Online: Card Policies & Procedures Training, UNF CPDT 4/24/13 -Big Interview Administrative Demo, UNF Career Services Committee Participation

• A & P Sick Leave Committee, Member • African American Faculty & Staff Association(AAFSA)-Executive Board-Membership Chairperson (Diversity Initiative) • African American Faculty & Staff Association-Social Action/Welfare Committee, Member • Brooks College of Health Living Learning Community Committee • Campus Security Authority, Member • Career Services Cheerio’s Morale Committee • Career Services Employer Relations Search Committee, Member • Career Services Professional Development Committee • Career Services Website Committee, Member • CCEC Dean’s Executive Committee • Center for Professional Development & Training, Director Search Committee • Food Tasting Committee: MLK Luncheon • Hispanic women of Influence, Panelist • Outreach and Marketing Committee • Pre-Law Program Advisory Board, Member • School of Engineering Advisory Board • Search committee for Career Services USPS position • Student National Education Association, Faculty Advisor • Student Records Committee • Undergraduate Studies Council • UNF 2012 Leadership Summit Planning Committee, Member and Workshop Presenter

Professional Memberships

• African American Faculty Staff Association (AAFSA) • American Association for Employment in Education (AAEE) • Florida Career Centers (FCC) • Florida Career Centers (FCC) - Associate Directors of 10 State University Career Centers. • Jacksonville Community Council Inc. • Jacksonville Regional Chamber of Commerce • Meninak of Jacksonville • National Association of Colleges and Employers (NACE) • National Board for Certified Counselors (NBCC) • National Career Development Association (NCDA) • National Notary Association – State of Florida • Northeast Florida Career Professionals Association- Career Development Professionals from

Colleges and Universities in Greater Jacksonville Area • Professional Association of Diving Instructors (PADI) Professional Member, PADI Americas • Society of Human Resource Management (SHRM) - National • Society of Human Resources Managers (SHRM) - Jacksonville • Southeast Association of Colleges and Employers (SOACE)

Community Service

• Alden Road Exceptional Student Center Career Day • Bartram Trail High School – Assisted with Senior Awards Night • Bartram Trail High School – Football Concession Stand

17

• Blue Cross Blue Shield of Florida: Veteran’s Affinity Group, Jacksonville, FL • Christ Is The Answer Sunday School Teacher • Christ Is The Answer Vacation Bible School Administrative Officer • Church Volunteer • Crossing Bridges, Team-Up Program (elementary students), University of North Florida • Diocese of St. Augustine • Fruit Cove Baptist Church Volunteer • Gate River Run – Water Station • Hickory Creek Elementary School First Grade Publisher • Hickory Creek Elementary School Special Event Coordinator • ILRC at Orange Park High School, Interest Presentation, Orange Park, FL • ILRC: Career Day (students with disabilities-community), University of North Florida • Independent Living Resource Center (ILRC) Career Day • Jacksonville Symphony Chorus • Learning for Life- North Florida Council • Martine Luther King Elementary Career Day • MLK Elementary School, Careers Presentation, Jacksonville, FL • North Florida Health Corp, College Essay/Personal Statement Workshop, Jacksonville, FL • North Florida Health Corps, AmeriCorps – Guest Speaker – Jacksonville, Florida • Sister Cities International Conference Presentation: Careers for International Majors • St. John’s Country Day School, Orange Park, FL, Presentation: Navigating Your Career Path • UNF African American Faculty and Staff Association • UNF Continuing Education, Legal Studies Division • United Martial Arts Special Event Volunteer • University of Pittsburgh Alumni Association, NE Florida Chapter, President • William Marion Raines High School Career Day • Naval Air Station Jacksonville: Fitness Source – Group Fitness Instructor

18

EVALUATION/ASSESSMENT

Career Services continues the implementation of a comprehensive assessment and evaluation program to analyze and evaluate the effectiveness of all career services, programs, and resources. Career Services staff members solicit feedback from constituents to gain a better understanding of their needs and satisfaction levels. Programs are revised, added, or eliminated based on feedback received. Below are brief summaries of the different components of the program:

ASSESSMENT PROGRAM COMPONENTS 1. Objectives and Outcomes In March/April of each year, Career Services staff members review the past year's programs, schedule programs for the upcoming Academic Year, and set objectives and outcomes. A complete schedule of programs/events and an Assessment Program is developed for the upcoming academic year. 2. Staff Evaluation As part of Career Services' assessment and evaluation program, staff members participate in an annual evaluation cycle of goal setting and evaluation:

-March/April: Develop Individual and Department Objectives and Outcomes -April/May: Annual Performance Evaluation (A&P)

3. Staff Accountability and Record-Keeping Staff members maintain a number of record-keeping logs to track their travel, long distance phone calls, job development, site visitation, and liaison activity. Within 48 hours of conducting an outreach presentation, staff members complete and submit a "Career Program/Outreach Report" providing statistical data for career presentations. This information is compiled in a spread sheet for the annual report. This form also provides a means for doing a cost-benefit analysis. This report provides data regarding dates and times, type of program, requestor, and a brief cost breakdown for the program.

4. Budget Development In March/April of each year, Career Services staff members create a tentative calendar of programs and events and develop a budget to cover the costs of all programs. Program summaries and evaluations are considered at this time.

5. Annual Report Compiled in June of each year, the Annual Report provides both narrative and graphical descriptions of Career Services' programs and activities for the Academic Year. The annual report also provides a statistical analysis of student and employer contacts throughout the year.

6. Staff Meetings/Minutes Career Services staff members meet the last Wednesday of each month from 8:30 a.m.-10:00 a.m. to discuss upcoming programs, services, policies and procedures, and other issues and concerns regarding all aspects of day-to-day operation. Minutes are compiled and distributed to staff by noon, Wednesday of each week to document achievement of objectives and outcomes.

19

ASSESSMENT PROGRAM: SOURCES OF CONSITUENT FEEDBACK/INPUT

1. Online Comment Cards (Students and Alumni) Our front office staff members ask students who come into Career Services to take a few minutes to complete an online comment card and provide feedback about on their visit and the level of satisfaction with services. 2. Follow-up Survey- (Students) In April of each year, Career Services sends a follow-up survey to all students who registered with Career Services to get their feedback about our services, programs and resources. 3. On-campus Recruiting Programs-(Employers) Employers who recruit on our campus are asked to complete an evaluation at the end of the day. 4. Program Evaluations- (Students and Employers) Career Services has created a standard evaluation form that is used at all major career programs and workshops. These evaluations ask participants (students and employers) to comment on the program and their level of satisfaction with the program. A Program Summary is developed and written based on program registration and evaluation for all major programs: Fall Osprey Career Fair (September) Fall CCEC Employer Showcase (October) Pre-Law Day (October) Graduate and Professional School Day (October) Physical Therapy Job Fair (November) Spring Osprey Career Fair (January) Spring CCEC Employer Showcase (February) Spring Education Job Fair (April) UNF Majors and Minors Fair (April) UNF Alumni Job Fair (May) 5. Internship/Cooperative Education Program Evaluations- (Students and Employers) The Cooperative Education and Internship Program uses a number of evaluations for both individual student work performance and to assess the program. Forms include: Student Work Period Reports, Employer Evaluations, and Co-Op Orientation Evaluation Forms.

20

FUTURE DIRECTIONS Career Services continues to develop and expand our wide range of career services, programs and resources. Through partnerships with each of the UNF Colleges, office space has been made available within each college to develop a Career Services satellite office. By having Career Coordinators in each college, Career Services has been able to reach more students and connect with more faculty and ultimately engage more students in their own career development. Staff members assigned as liaisons to these areas contact individual faculty members, speak to departments, meet with student groups, and conduct career presentations in classrooms. Each liaison is responsible for developing outreach and marketing strategies to heighten awareness about Career Services in their areas. In the 2013/2014 Academic Year we hope to continue to fully develop these working relationships and increase student and employer participation in all career programs. The Career Discoveries Team headed by Associate Director, Vivian Senior, will develop and implement a comprehensive first-year experience career development program with strong focus on programs and services for freshmen to engage them in the career development process early in their UNF career. We will also expand our programs and services for sophomores and undecided or undeclared majors. Dr. Barb Hetrick, Dean of the College of Arts and Sciences (COAS) has made a concerted push for COAS Academic Departments to develop internship programs for their disciplines. Career Services has partnered with COAS to increase internship opportunities and to encourage students to gain valuable experience in their field. Career Services Employer Relations Coordinator, Brooke Hammon, has been doing extensive outreach to the Jacksonville community to seek out and develop internship sites for COAS students. For the 2013-14 Academic Year, Career Services will continue to focus on the development of internships for COAS Academic Departments and students. For the upcoming year, Career Services will continue to develop and implement a comprehensive marketing and outreach campaign to increase awareness about Career Services and increase participation by students and graduates. This will include expanding and developing our presence on Facebook and Twitter. Career Services staff members will continue to focus on providing excellent customer services. All aspects of our customer service should see big increases in levels of satisfaction.

FUTURE CHALLENGES Communication with all constituents on large university campus such as UNF continues to be a major challenge for Career Services. Many students tell us that “they didn’t know Career Services was here” or they “weren’t sure how they could help me.” It will be important to continually reach out to all constituents to keep them informed about Career Services and to motivate them to become engaged in their own career development. We are optimistic about the 2013/2014 Academic Year in terms of employer participation and employment opportunities for our students. We have already seen some increases in employer activity from the previous year and all signs are pointing to a gradual economic recovery. We hope this will translate into increased participation by employers at all of our major job fairs. We also hope that we will see large increases in the numbers of jobs being posted in Career Wings. This all translates into more job and career opportunities for UNF students. There is still a need for more data on post graduate activities and pursuits of UNF graduates. Career Services is hoping that funding will be available to contract with consulting firm, Ruffalo Cody, to conduct graduate surveys for three graduating classes to give us a better idea of how our graduates are doing in the job market and how we can better prepare them for the world of work Although the economy continues to improve, University budgets still have not changed much and we continue to “do more with less.” Our dedicated staff members have accomplished much with limited resources and we hope that in the future we will see additional funding and resources to help us expand our career services and programs.

21

University of North Florida Career Services

Goals and Objectives 2012-2013

Career Services Mission Statement: Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals. Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for students and alumni. Department Goal #1 Ensure effective and efficient delivery of career services to all constituents.

University Goal #2: Recruit and support a diverse community of students, faculty and staff, who will contribute to and benefit from the University’s Mission. Division Goal 4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility and aspires to uphold the UNF Values. (UNF Values) University Goal # 4: Affirm the university's public responsibility through civic engagement and community-based learning and research. Division Goal # 2 Work with community partners to create student-centered experiences that transform students to make significant contributions to their communities and become engaged citizens locally and beyond. (Community Engagement)

Action 1: Maintain qualified and effectively trained frontline full-time and student staff members. (Timeline: July 2012-June 2013). Persons Responsible: Director; Associate Director; Support Staff. Career Services hired a new Program Assistant effective January 2013 and maintained the following staff members providing frontline assistance to students visiting or contacting our office: USPS: 1 Program Assistants, 1 Office Manager OPS: CCEC Office Assistant, Student Marketing Assistant Work Study: 4 Peer Advisors, 4 Office Assistants, 2 Event Assistants

Action 2: Career Counselors and Career Coordinators /Liaisons will demonstrate appropriate expertise and effective application of helping skills when assisting students. Persons Responsible: Career Counselors and Career Coordinators, Director and Associate Director. (Timeline: July 2012-June 2013) All staff members set individual goals in August, 2012 which were reviewed in December and evaluated in May 2013. Staff members meet regularly with their respective supervisors and all staff members meet during the last week of each month. Career Services has created a “Professional Development Committee” of three staff members who seek out and coordinate professional development and training opportunities for staff throughout the year. For skill development and to stay current with trends in our career field, Career Services staff members utilize resources from the following professional memberships:

• American Counseling Association (ACA) • American Association for Employment in Education (AAEE) • Florida Career Centers (FCC)- Directors of 10 State University Career Centers. • Jacksonville Chamber of Commerce • National Association of Colleges and Employers (NACE) • National Board for Certified Counselors (NBCC) • National Career Development Association (NCDA) • Northeast Florida Career Professionals Association • Society of Human Resource Management (SHRM) - National • Society of Human Resources Managers (SHRM) - Jacksonville • Southeast Association of Colleges and Employers (SOACE)

22

Action 3: Continue to maintain effective working relationships with local area, regional, State, and National employers and/or graduate and professional school recruiters. Persons Responsible: Director and Career Coordinators/Liaisons; Support Staff. (Timeline: July 2012-June 2013) Career Services utilizes a team approach to Employer Relations and On-campus recruiting. The following staff members provide assistance to employers seeking to recruit UNF students and alumni: • Director, Rick Roberts- For an overview of ALL employer services and for help developing a comprehensive recruiting plan. • Office Manager, Ann Lelis, To schedule any on-campus recruiting activity (Info Table, Info Session, Interviews) and for technical assistance with Career Wings (posting jobs and internships, resume referrals) • Program Assistant, Jackie Pruett, For help registering for job fairs and major events • COEHS Liaison, Maria Castro, For assistance recruiting students/majors in College of Education and Human Services • CCEC Liaison, Rebecca Johnson, For assistance to employers recruiting students/majors in College of Computing Engineering and Construction. • COAS Liaison, Valarie Robinson, For assistance to employers recruiting students/majors in College of Arts and Sciences • COAS Employer Relations Coordinator, Brooke Hammon, For assistance to employers recruiting Arts and Sciences students for internships • BCH Liaison, Rachel Martin, For assistance to employers recruiting students/majors in Brooks College of Health All Career Services staff members provide important logistical support for each of the major job fairs and career programs including helping employers load and unload, check in, set-up, break down, and all programming needs. Action 4: Maintain job, internship, and co-op postings in Career Wings (Timeline: July 2012 –June 2013) Persons responsible: Director, Career Liaisons, Events and Marketing Coordinator, and Office Manager Career Services continues to manage and maintain “Career Wings” an online, job posting and on-campus recruiting management system. Students can create a profile and upload their resume and employer can create a profile for their organization and post jobs and internships, register for job fairs, and schedule on-campus recruiting activity. The system is available 24-7 and enables employers to effectively recruit UNF students and graduates. Action 5: Maintain effective employer relations when coordinating on-campus recruiting events and job fairs for each of the four colleges. (Timeline: July 2012-June 2013). Persons Responsible: Director, Career Coordinators/Liaisons, Events and Marketing Coordinator, Support Staff. Career Services staff members continue to maintain employer relations for local, regional, state, and national employers. Action 6: Continue to secure sponsors for the EDGE E- Magazines and Career Discoveries. (Timeline: July 2012– June 2013) Person responsible: Director; Support Staff. The following corporate sponsors provided ad sponsorship for the 2012-13 EDGE E-magazines: MECLABS US Air Force UNF Graduate School Brown and Brown Insurance Grimco Innovative Therapy Concepts Global Info Net, Inc. Statefarm Bankers Life and Casualty Company. Action 7: Develop an action plan to strengthen and expand the Co-op/Internship Program for the College of Arts and Sciences including timeline, positions needed, and budget requirements. Action plan to be implemented in 2013-14). Person Responsible: Director, Career Coordinators and Liaisons to the College of Arts and Sciences. (Timeline: July 2012-June 2013). Career Services has begun implementing a comprehensive internship program for the College of Arts and Sciences. Action steps taken up to this point include:

23

• A search was conducted and completed to hire a new Employer Relations Coordinator, Brooke Hammon, to work with academic departments to reach out to employers in the Greater Jacksonville Area, to develop internship sites for COAS Students. Brooke began working in Career Services on January 7, 2013. • Rick Roberts and Brooke Hammon met with COAS Dean Barb Hetrick on Friday, January 11, 2013 to discuss action steps to implement the internship initiative. They will attend a meeting on January 24, 2013 of all COAS Department Chairs to introduce Brooke and discuss developing internships. • Brooke Hammon has already begun making contacts with employers to discuss setting up internships. • Rick Roberts, Valarie Robinson (COAS Coordinator) and Brooke Hammon are developing the framework for the COAS Internship program. This will include streamlining forms and paperwork needed for students and employers, developing a Resource Page on the Career Services Website with links to COAS internship resources, developing Student and Employer Internship Guides, and conducting Internship Orientation Sessions for COAS students.

Outcome 1: Student responses on evaluations and follow-up surveys should indicate high levels of satisfaction with Career Services' overall customer service. Outcome 1a: Students will indicate high levels of satisfaction regarding the friendliness, responsiveness and ease of contacting Career Services. Outcome 2: Students will indicate high levels of satisfaction regarding effectiveness and assistance provided by Career Counselors and Career Coordinators/Liaisons. Outcome 3: Employer feedback will indicate high levels of satisfaction with Career Services’ customer service. Outcome 4: Career Services will maintain the total number of job, internship, and co-op postings in Career Wings for the four colleges. Outcome 5: Career Services will maintain the number of employers, for the four colleges, participating in Career Services’ on-campus recruiting programs and events. Outcome 6: Career Services will maintain the amount of EDGE E-Magazine and Career Discoveries sponsorship. Outcome 7: Career Services will develop a plan of action to manage and expand the Co-op/Internship Program for the College of Arts and Sciences. Evaluation 1: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate Career Services’ overall customer service. A Follow-up Survey was distributed in April 2013 to all students registered in Career Wings of which 67.64% of respondents indicated “Excellent” or “Very Good” regarding Career Services’ overall customer service. Here are some of the positive student responses from the survey: “I love Career Services. Everyone is so helpful and nice!” “No need for improvement. You guys do a great job! Thank you for all that you do.” “You guys are great! Everyone is always friendly and I can’t help but leave with a smile on my face” “You have some fantastic, enthusiastic, knowledgeable, and compassionate staff members. Keep up the good work!” “Keep what you are doing! You are Excellent!” “Great Job Overall! I love that you host so many workshops, job fairs and other services” “Love the emails about career opportunity meetings on campus” “I think Career Services does an amazing job, it’s just a matter of making themselves more well-known and available to students.” “I have been impressed with the response after my recent registration on the site. I have received emails with leads toward potential jobs and responses for updating my resume. Continue to be responsive to folks who are actively looking for jobs.”

24

Evaluation 1a: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate the friendliness and responsiveness of staff and the ease of contacting Career Services. A Follow-up Survey was distributed in April 2013 to all students registered in Career Wings of which 71.41% indicated “Excellent” or “Very Good” when rating “friendliness and responsiveness of staff” and 65.22% indicated “Excellent” or “Very Good” when rating “ease of contacting Career Services.”

Evaluation 2: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate their career counselor’s or college liaison’s knowledge, openness, and interest in providing assistance. A Follow-up Survey was distributed in April 2013 to all students registered in Career Wings of which 64.70% of respondents indicated “Excellent” or “Very Good” when rating “career counselor/career liaison was knowledgeable” and 65.73% indicated “Excellent or Very Good” when rating “Career counselor or career liaison was open and interested. Career Services received several positive comments regarding delivery of customer service. Evaluation 2a: Using a follow-up survey, 75% of students should indicate “Strongly Agree” or “Agree” when asked if they would refer Career Services to a friend. A Follow-up Survey was sent out in April 2013 to all students registered in Career Wings. 83.82% of respondents replied “YES” when asked if they would refer a friend or student to Career Services. Evaluation 3: Using a follow-up survey and evaluation forms, 75% of employers should indicate "Excellent" or "Very Good" when asked to rate Career Services’ customer service. All employers who participate in on-campus recruiting program are asked to complete an evaluation form. 81% responded “Excellent” and 19% responded “Good” when asked to evaluate: “Scheduling confirmation of your visit.” 100% responded “Excellent” when asked to evaluate: “Information/parking information provided by Career Services prior to my visit.” 56% Responded “Excellent” and 38% responded “Good” when asked to evaluate: “Information about UNF Programs and majors provided before your visit.” 94% responded “Excellent” and 6% Responded “Good” when asked to evaluate the “planning and organization of the event.” 100% responded “Excellent” when asked to evaluate: “The availability, cooperation and helpfulness of the staff.” For each of the Major Recruiting Fairs/Programs, Employers are asked to evaluate: “Staff Availability, cooperation, and helpfulness. Here are the results for each major event: -Osprey Career Fair Fall 2012- 95% of employer responded “Excellent/Very good” -CCEC Employer Showcase Fall 2012- 85% responded “Excellent/Very Good” -Graduate/Professional School Fair Fall 2012- 100% responded “Excellent/Very Good” -Pre-Law Day- Fall 2012- 100% responded: “Excellent or Very Good” -Physical Therapy Job Fair Fall 2012- 100% responded “Excellent or Very Good” -Osprey Career Fair Spring 2013- 92% responded: “Excellent or Very Good” -CCEC Employer Showcase Spring 2013- 87% responded: “Excellent or Very Good” -Education Job Fair spring 2013 100% responded: “Excellent or Very Good”

Evaluation 4: Analyze data from Career Wings to determine numbers of job, internship, and co-op postings in system and compare to previous year. Career Services will maintain all job/internship/co-op postings. The total number of job and internship postings increased by 1053, from 3167 to 4220, or a 33.2 % increase when compared to the previous year.

25

Evaluation 5: Analyze data from Career Wings to determine the number of employers who participated in on-campus recruiting programs and events; compare to previous year. Career Services will maintain the total employer and recruiter participation.

• On-campus Interviews: decreased from 24 to 23 4.35% decrease • Information Sessions: decreased from 48 to 46 4.16% decrease

• Information Tables: decreased from 41 to 34 17.07% decrease • Job Fairs/Recruiting Events: increased from 430 to 443 9.7% increase • Total Number of Employers: increased from 267 to 281 9.5 % increase

The total number of employers/recruiters increased by 14, from 261 to 281 or a 9.5 % increase when compared with the previous year. The number of Employers registered in Career Wings increased by 777, from 4977 to 5752, or a 16% increase when compared to the previous year.

Evaluation 6: Compare the total amount of EDGE E-Magazine sponsorships for the current year with the previous year. Career Services will maintain this amount. 10 Sponsors for 2011-12 included: Prudential Meclabs State Farm Convergys Mora Frozen Yogurt Grimco US Air Force US Navy UNF Graduate School Kaplan Test Preparation- 10 sponsors for 2012-13 include: MECLABS US Air Force UNF Graduate School Brown and Brown Insurance Grimco Innovative Therapy Concepts Global Info Net, Inc. Statefarm Bankers Life and Casualty Company. Kaplan Test Preparation We were able to maintain the same level of corporate sponsors for the EDGE Emagazine sponsorships.

Continuous Improvement Career Services recognizes students as our main priority, as we focus on effectively serving all of our constituents. Our customer service feedback indicated the need to continue structuring our schedules for individual appointments and walk-in service to accommodate diverse student schedules. We also recognize how budget constraints impact our ability to attend professional development conferences to keep our skills honed and our knowledge at cutting edge levels. However, staff members participated in webinars and continuously review data and trends from credible national sources. While the majority of student feedback indicated high levels of satisfaction, Career Services remains committed to actively reviewing and assessing its programs, services and events in order to maintain and improve its effectiveness, relevancy and efficiency on a regular basis. We will continue our focus on:

• All staff members will continue to focus on excellent customer service for all constituents • Regular customer service training sessions for all frontline staff members including OPS and Work Study

Students • We will explore scheduling options to facilitate student appointments • We will continue to develop programs and resources that will facilitate the S.T.A.R. Program and increase

the number of students participating in some aspect of the S.T.A.R. program Department Goal #2: Implement a comprehensive outreach and marketing program to increase awareness for all constituents about Career Services’ programs and resources.

University Goal: #2 Recruit and support a diverse community of students, faculty and staff, who will contribute to and benefit from the University’s Mission Division Goal #4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility and aspires to uphold the UNF Values. (UNF Values)

26

Action 1a: Increase the department’s communication with students and alumni through the use of social media (Timeline: July 2012 – June 2013). Person Responsible: Events Coordinator and Office Manager. With the departure of the A&P Events and Marketing Coordinator, Jocelynn Heck in November, 2012, it provided an opportunity for Career Services to reorganize its staffing configuration. The A&P Position was reclassified to a full-time USPS Program Assistant position. Jackie Pruett assumed these duties and will focus primarily on coordinating all registrations for major job fairs and career events. The reclassification freed up funds for Career Services to hire an OPS Student Marketing Assistant. Nicole Sabol, a communication student, was hired for this position and has developed a more comprehensive marketing program for Career Services. Her accomplishments include: • Developing and Managing the Career Services “Facebook” page. She has already increased the number of students who “like” the Career Services Facebook page. She also has plans to expand our outreach on Twitter. • Several banners and banner stands that promote Career Wings were developed and are displayed throughout the semester in strategic locations to highlight the online job posting program. • Working with Cathy Cole of Marketing and Publications to enforce the flyer approval policy among the Career Services Staff. All flyers or marketing materials are sent to Nicole, who then sends them to Cathy for approval. Nicole then edits the collateral material. • Obtaining a customized UNF Career Services logo which has been featured on all marketing material. The logo was created by graphic designers in the Marketing and Publication office. • For all major events she has developed the following strategies:

• Tripled the number of road signs that are placed in strategic locations across campus • Designed and distributed event flyers in all Residential halls and campus bulletin boards • Designed and distributed table tents placed on tables in the dining hall • Created slide shows that highlight Career Services events on the TVs in the Student Union as well as the two TV displays in Career Services. • Created posters for A-Frame displays in front and back of our building • Posted event info on the UNF Electronic Sign Boards at each campus entrance.

Action 1b: Utilize student assistants (through Work Study, internships or co-ops) to expand the department’s marketing outreach particularly through social media (Timeline: July 2012 – June 2013). Person Responsible: Events Coordinator; Director. Career Services hired Erick Argueta, Catie Bibbens, Caroline Lockhart, Jasmine Morales, Janna Mosinyan, Phillip Whalen, Shanice Williams and Marria Woods-Well as student assistants. They helped distribute flyers around campus and at UNF Market Days. Catie Bibbens also assisted the Office Manager with social media posts. Action 2: Promote the Career Wings system on-campus to students and assist students in its daily use and operation as a result of outreach efforts. (Timeline: July 2012 – June 2013). Persons Responsible: All Staff. Marketing Coordinator, Nicole Sabol, highlighted jobs from Career Wings on the Career Services Facebook page in order to direct student traffic to the system. She also highlighted jobs and internships in a monthly newsletter which was sent to students registered in Career Wings that belong to the Brooks College of Health, College of Arts and Sciences or the College of Education and Human Services. Each college received a customized newsletter featuring jobs relevant to their career paths. Nicole also created a slide for the in-office PowerPoint slide show which encouraged students to register for a Career Wings account in order to find jobs and internships. This PowerPoint is displayed on two televisions, one inside the office and one in the hallway of building 2. Action 3: Increase the awareness of Career Services through on-campus presentations, promotional materials, meetings with faculty and/or interaction with other on-campus constituents (Timeline: July 2012 – June 2013). Persons Responsible: All Staff.

27

The Career Discoveries unit conducted a total of 122 presentations and 38 meetings with campus constituents. The Associate Director conducted 37 presentations and 17 meetings. The Career Counselor conducted 61 presentations and 21 meetings. The remaining 24 presentations or

programs were conducted by Peer Advisors under the direction of the Career Counselor.

The liaisons to the College of Arts and Science conducted 98 presentations and made 103 contacts with faculty, administrators and students group leaders. Valarie Robinson conducted 59 presentations and made 69 contacts with faculty, administrators, student group leaders, and UNF constituents. Dee Dee Wyckoff conducted 39 presentations and made 34 contacts with faculty, administrators, student group leaders, and UNF constituents. The liaison to the College of Education and Human Services conducted 41 presentations and made 21 contacts with faculty, administrators and groups leaders. The liaisons to the College of Computing, Engineering, and Construction conducted 39 presentations and made 53 contacts with faculty, administrators and students group leaders. The liaison to the Brooks College of Health conducted 34 presentations and made 23 contacts with

faculty, administrators and student group leaders.

The Employer Relations Coordinator for the College of Arts and Science has met with 13 of the 15 Department Chairs within the college, as well as faculty who has internship duties assigned, since January 2013 in order to gain an understanding of each department’s current internship programs and how to put a cohesive plan in action. In addition to these one on one meetings, the Employer Relations Coordinator has attended faculty meetings for Biology, Sociology and Anthropology, as well as a speaking presentation for the COAS Dean’s Development Council and the Center for Community Based Learning.

Outcome 1: Students and alumni will learn more about upcoming events, programs, services and recruiting opportunities provided by Career Services through the department’s social media.

Outcome 2: There will be an increase in students accessing and using the Career Wings system. Outcome 3: Faculty and other on-campus constituents will be more informed and aware of services provided to students through Career Services.

Evaluation 1: Calculate the number of students and alumni who “like” the department’s Facebook.com page. We should see at least a 10% increase. The number of Facebook likes increased by 52%. We began with 308 likes at the beginning of August 2012 and increased to 467 likes as of April 2013.

Evaluation 2: Calculate the number of new students and alumni in Career Wings. We should see at least a

10% increase. For the 2011-2012 Academic Year, 3591 new students registered in Career Wings. For the 2012-13 year, 3023 new students registered in Career Wings which is an 18.7 % decrease. We believe the decrease can be attributed to the fact that Freshman Enrollment at the University dropped significantly for the 2012-13 Academic Year. A breakdown of new student registration in Career Wings is given below:

Total New Student Registered in Career Wings May 1, 2012 - April 25, 2013

Freshman Sophomore Junior Senior Post Bacc Grad Other Alumnus Total BCOH 100 57 108 97 25 26 3 24 440 COAS 275 181 495 491 30 35 4 117 1628 CCEC 77 74 189 45 13 20 2 21 441 COEHS 30 30 70 139 6 27 2 44 348 UNDECIDED 114 23 11 5 4 3 4 2 166 596 365 873 777 78 111 15 208 3023

28

Evaluation 3: Calculate the number of presentations and meetings with faculty and other on-campus constituents. We should see at least a 5% increase in the number of presentations and meetings The Career Discoveries unit had a 20% decrease in presentations and programs (3% increase for the Associate Director and 26% decrease for the Career Counselor) when compared to last year and a 45% decrease in meetings (19% decrease for the Associate Director and 57% decrease for the Career Counselor). Programming data during the 2011/12 year was significantly higher due to additional programming performed by two interns and peer advisors. We only had one intern this past year whose schedule did not allow for programming. The Career Counselor’s programs were significantly higher for 2011/12 because it included programming performed by Peer Advisors under her supervision. This year, we are including those numbers separately. The abundance of connections with faculty and staff constituents during the 2011/12 year were maintained this year and new meetings were conducted. The liaisons to the College of Arts and Sciences maintained the same number of presentations as 2011-12 (98) and had a 15% increase in faculty and on-campus constituent contacts. Valarie Robinson had a 3.5% increase in presentations and a 50% increase in faculty and on-campus constituent contacts. Dee Dee Wyckoff maintained the same number of presentations as 2011-12 (39) and had a 21% decrease in faculty and on-campus constituent contacts. (Note: Dee Dee Wyckoff was on Maternity Leave from November 2012-to late January 2013. Ms. Wyckoff will continue to reach out to faculty and on-campus constituents.) The liaisons to the College of Computing, Engineering, and Construction had a 15% increase in presentations and a 23% increase in faculty and on-campus constituent contacts. The liaison to the College of Education and Human Services had a 17% increase in presentations and a 48% decrease in faculty and on-campus constituent contact. (Note: The decrease in contact is primarily due to the fact that most contact is now conducted via email or over the phone instead of actual face-to face meetings.)

The liaison to the Brooks College of Health had a 32% decrease in presentations and a 48%

decrease in faculty and on-campus constituent contacts. (The decrease in percentages from 2012-2013 was due to two factors. The liaison was on maternity leave for 3 and a half months. Also, STAR was offered in a more condensed fashion to classes to allow for the further development of services to students and employers. This resulted in less students completing all steps of the STAR process.)

Continuous Improvement: Reclassifying the Events and Marketing Coordinator from an A&P position to a USPS Program Assistant Position has enabled us to handle all career program registrations efficiently and effectively and also create an OPS Marketing Coordinator position. Jackie Pruett, Program Assistant, moved into the Events Coordinator position and has been able to maintain the registration system at a high level. Nicole Sabol was hired as the Marketing Coordinator and has done an outstanding job of expanding and developing the outreach and marketing for Career Services programs, services and resources. Based on the success of this reorganization we will continue to maintain both positions. Nicole will graduate in December, 2013 and we hope to hire another UNF student to pick up where she left off. We will continue to monitor and evaluate these two aspects of our programming to ensure that we maintain high standards. Looking to increase new student registration in Career Wings, we are looking at expanding an outreach campaign to promote Career Wings and to encourage students to register and access the job and internship opportunities. We are also hoping to hire an OPS Graduate Assistant to assist with programs and services targeting Freshmen and Sophomores and deciding and exploring students.

29

Department Goal #3: Develop and enhance career development resources for students. University Goal: #5 Secure fiscal, physical and technological resources aligned with the University’s mission and values. Division Goal #4: Foster a culture that promotes mutual respect, ethical behavior, and social responsibility and aspires to uphold the UNF Values. (UNF Values)

Action 1: Career Services staff will update content and graphics for the Career Services web pages. (Timeline: July 2012-September 2012). Persons Responsible: Career Services Staff Director, Rick Roberts maintains and updates the Career Services webpage on a weekly basis. This includes adding graphics and designing the pages and navigation menus to enable students to access the webpage resources more easily. A Student Assistant works with Rick to check for inactive links and to develop and add new links and resources. All Career Services staff members provide updates, information and links to internet resources for their respective colleges and areas. Action 2: Edit and revise EDGE E-Magazines and Career Discoveries which are linked on the Career Services webpage. (Timeline: July 2012-September 2012). Person Responsible: Career Services Staff. Career Services staff members provided revisions and additions for each of the EDGE E-magazines. Director, Rick Roberts uploaded the content and revised the following publications including all graphics:

• Employer Guide to Recruiting • Career Discoveries (Career Planning Guide for deciding and exploring students) • The Edge e-magazine Job Search Guide • The Edge e-magazine Resume and Cover Letter Guide for College of Arts and Sciences • The Edge e-magazine Resume and Cover Letter Guide for College of Education and Human Services • The Edge e-magazine Resume and Cover Letter Guide for College of Computing Engineering and Construction • The Edge e-magazine Resume and Cover Letter Guide for Brooks College of Health

Action 3: Continue to maintain and update the Career Library. Timeline: July 2012-June 2013. Person Responsible: Career Counselor. Funding for Career Library resources was discontinued. However, new career exploration content was compiled in binders focused on entrepreneurship, major exploration, and government jobs. All other resources contain data that will be relevant and current for the next few years.

Action 4: Increase visibility and use of informational career videos and interactive resources on the Career Services’ website (Timeline: July 2012 – June 2013). Person Responsible: Director.

Career Services contracted with an outside vendor, “Career Spots” to provide access to a series of informational career videos that are linked on the Career Services webpage. Videos currently offered include: • Career Center Benefits Make Your Resume Pop • The Cover Letter The Elevator Pitch • Career Fair Success Importance of Networking • Your INFOmercial Finding a Co-op/Internship • Researching Companies What Recruiters Look for • Interview Dress for Women Interview Dress for Men • Top 10 Interview Mistakes Perils of Social Networking • Google Yourself The Interview

Outcome 1a: Students who utilize the Career Services website should indicate a high level of satisfaction. Outcome 1b: By making the Career Services web pages more attractive and easier to navigate, we should see an increase in the number of students using the web page. Outcome 2: Students will learn how to develop effective job search skills and present themselves

30

effectively to potential employers. Outcome 3: Students will utilize Career Library resources to research potential careers. Outcome 4: There will be an increase of students utilizing the informational career videos and interactive resources available on the Career Services’ website. Evaluation 1a: A follow-up survey will be sent to all students who registered with Career Services in Career Wings. At least 75% of those who said that they utilized the Career Services website will indicate: "Excellent" or "Very Good" when asked: "How would you rate the Career Services Webpage (www.unf.edu/careerservices)?" A Follow-up Survey was sent out in April 2013 to all students registered in Career Wings. Of those students who indicated they utilized the Career Services Website, 60.25% “Excellent” or “Very Good.” Evaluation 1b: Using a Webpage tracking system, Google Analytics, record the number of students who accessed and utilized the Career Services website and compare to the previous year. We should see at least a 10% increase in student usage. According to Google Analytics, unique visitors to our website increased by 12,971, from 18,240 to 31,211 or a 71% increase when compared to the previous year. There were also 264,270 page views of Career Services webpages. Evaluation 2: A follow-up survey will be sent to students registered in Career Wings, for those who indicated they used EDGE E-Magazine or Career Discoveries, at least 75% will indicate: "Strongly Agree” or “Agree” when asked: "The goal of EDGE E-Magazines and Career Discoveries is to provide information about career development, job search strategies, and resumes and cover letters. Did we meet this goal?” A Follow-up Survey was sent out in April 2013 to all students registered in Career Wings. Of those students who indicated they utilized the EDGE E-magazines, 76.28%% indicated they Strongly Agree or Agree. Evaluation 3: A follow up survey will be sent to students registered in Career Wings, for those who indicated they utilized the Career Library, at least 75% will indicate: “Strongly Agree” or “Agree” when asked: "The goal of our Career Library is to provide resources needed to help you research potential career opportunities. Did we meet this goal?” A Follow-up Survey was sent out in April 2013 to all students registered in Career Wings. Of those students who indicated they utilized the Career Library, 70.92%% “Strongly Agree” or “Agree.” Evaluation 4: Calculate the number of students and alumni who use the informational career videos and interactive resources on the website to establish a baseline for future comparison. For the 2012-2013 Academic Year, here is a breakdown of the videos viewed by UNF Students: Job Search: Internships: 161 views Job Search: Interview Dress: 389 views Job Search Interview: Before: 303 views Job Search Interview-During: 799 Views Job Search: Networking & Your Personal Brand: 687 views Job Search: Resumes and cover letters: 419 views Job Search: Social Media and Job Search: 272 views Job Search: Starting Job Search: 143 views TOTAL NUMBER OF VIEWS: 3173

Continuous Improvement The development and maintenance of the Career Services website requires a lot of time and attention to detail to add the graphics, work on functionality, etc. Director of Career Services, Rick Roberts, continues to work on all Career Services Webpages to add graphics, improve navigation, etc. Career Services staff members provide updates to those webpages that are associated with their College or Unit. We continue to hope that the Career

31

Services budgets will reach higher levels that will allow us to hire an OPS Student Graphic Designer to work on our pages to improve the look and functionality of all pages. During the Summer of 2013, Career Services staff members will review all department webpages and edit and add content and graphics. The Career Services Website Committee continues to meet to look for ways to improve the students’ experience when they access the website. Links to the Career Services Social Media site, Facebook, have been added to the Career Services webpages to increase student traffic to that site. The EDGE Emagazines are a good resource for students but the current format is not easily accessible for a generation of students who like quick and easy “apps.” During the Summer of 2013, we will pull the EDGE Emagazines apart and create a series of website links by topic (for example: Interviewing, Job Search, Setting up an Internship, Applying to Graduate school, etc. ) We will continue to look for corporate sponsors for these resources and pages to help support the development of these resources. We should see a significant increase in student positive feedback for our website resources. Department Goal #4: Offer comprehensive career counseling and job search counseling services for students.

University Goal #1: Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. Division Goal 1: Cultivate a supportive and inclusive environment that promotes holistic student development to ensure an optimal learning experience. (Holistic Student Development) University Goal # 2: Recruit and support a diverse community of students, faculty, and staff who will contribute to and benefit from the University's Mission Division Goal 5: Implement staff training opportunities addressing relevant, current and cutting edge trends and research in the field of student affairs which prepares staff to work effectively and efficiently with students and their development. (Staff Development)

Action 1: Continue offering effective career counseling and assessment services targeting Freshmen, Sophomores and deciding and exploring students. (Timeline: July 2012-June 2013) Persons Responsible: Associate Director, Career Counselor, and Support Staff Vivian Senior, Associate Director, and Paula Michael Dass, Career Counselor, continued to offer effective career counseling assistance to freshmen, sophomores and exploring and deciding students at the junior and senior levels. Supplemental tools include formal assessments tools such as the Myers Briggs Type Indicator (MBTI) and Strong Interest Inventory to help students identify and connect their interests and personality to viable majors and careers. This team has maintained assessment certification and national counselor certification credentials. They also continuously refine career counseling and assessment interpretation skills through continuous professional development via webinars offered through national associations. Informal assessment tools and credible career exploration and job market data are also incorporated to help students make wise decisions. To ease the payment process for formal career assessments, Career Services worked with Michael Biagini, in the Controller’s Office, and added a “Marketplace” on our webpage to offer an online payment option. This process decreased the wait time for students to schedule appointments for a professional interpretation of their results with a career counselor.

Action 2: Career Services Liaisons will coordinate and implement the S.T.A.R. Program in each of their respective colleges. They will provide individual job search counseling and encourage participation in workshops, activities, and events related to students’ professional development. (Timeline: July 2012-June 2013). Persons Responsible: Director, Career Liaisons, Events Coordinator, and Support Staff The Career Liaison Team continued to offer effective employability skills and job search counseling for students through the S.T.A.R program workshops and individual appointments. This team included: • COAS Students: Coordinator, Valarie Robinson, and Coordinator, Dee Dee Wyckoff (28 hours per week) • CCEC Students: Coordinator, Rebecca Johnson, and OPS Staff, Sharon Snow • COEHS Students: Coordinator, Maria Castro • BCH Students: Coordinator: Rachel Martin

32

• Alumni Appointments: Dee Dee Wyckoff (10 Hours per week-OPS) Students developed resume writing, interviewing and job search skills to transition effectively into internship and career opportunities. Career Liaisons maintained their effectiveness by participating in professional development webinars and reviewing trends and data offering through credible national sources.

Note: Dee Dee Wyckoff and Rachel Martin were on maternity leave during the same time period of 3-4 months from November through February. Director, Rick Roberts maintained COAS and BCH appointments and class presentations in their absence. OPS Career Advisor, Joanna Ale, was hired to critique Career Wings resumes and InterviewStream submissions during their absence. Outcome 1a: Students will learn how to engage in self-assessment activities targeted to identifying suitable majors and career options. Outcome 1b: Students will learn how to explore majors, careers and gain an understanding of occupational and employment trends. Outcome 2a: There will be an increase in the number of students participating in the S.T.A.R. Program.

Outcome 2b: Students who attend the resume and job search workshops and have their resume critiqued will learn how to develop a resume, write cover letters, and conduct job search campaigns.

Outcome 2c: Students who attend interviewing workshops and have a practice interview will learn how to present themselves effectively to employers in an interview.

Outcome 2d: Student who participate and become S.T.A.R. Certified will be more knowledgeable and prepared to pursue employment. Evaluation 1a: A follow-up survey will be given to students utilizing career counseling services. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career counseling services I know how to make informed decisions when identifying and choosing a major or career path?” A Follow-up Survey was sent out in April 2013 to all students registered in Career Wings. Of those who indicated they utilized career counseling services, 81.87% responded “Strongly Agree” or “Agree”. Evaluation 1b: A follow-up survey will be given to students participating in career development programs. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: "Our goal was to teach you how to identify and explore suitable majors and career options. Did we meet this goal?" A Follow-up Survey was sent out in April 2013 to all students registered in Career Wings. Of those who indicated they utilized career counseling services, 80.73%% indicated “Strongly Agree” or “Agree”. Evaluation 2a: Utilize the Career Wings System to track the number of students who participated in each component of the STAR Program and compare to last year. We should see at least a 10% increase in the number of students participating in the program. Due to a programming error, we were not able to generate an accurate count of students who participated in the S.T.A.R. Program for the 2011-2012 Academic Year and the data we had was not valid. We have worked with our service provider, CSO Interfase to add several fields to the Career Wings data base to more effectively generate a report for students participating and completing the S.T.A.R. program. We will be able to draw a comparison in the 2013-2014 Goals and Objectives summary. Below is a summary of student S.T.A.R. participation and completion for the 2012-13 Academic Year:

33

Total Number of Students who completed the S.T.A.R. Program and Received Certification- 2012-2013 # OF STAR Completed: BCOH COAS CCEC COEHS CCOB Total

Summer 12 22 48 0 15 n/a 85 Fall 12 1 94 0 23 n/a 118

Spring 13 0 230 1 17 n/a 248 Total # of S.T.A.R. (May 1, 2012

- April 29, 2013) 23 372 1 55 n/a 451 Total # of Students who participated in some aspect of the S.T.A.R. Program- 2012-2013

Freshman Sophomore Junior Senior Post Bac Grad Doctoral Alumnus Total

BCOH 6 10 14 35 0 2 0 3 70 COAS 40 58 188 240 7 15 1 45 596 CCEC 1 12 35 18 1 5 1 9 82 COEHS 12 13 18 101 2 13 1 28 188 UNDECIDED 10 7 2 2 2 0 0 0 21 69 100 257 396 10 34 3 88 957

Evaluation 2b: A follow-up survey will be given to students who completed the Resume Workshop on resume, cover letters, and job search. At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following questions: "Our goal was to teach you how to write a resume and cover letters and conduct a job search campaign. Did we meet this goal?"

Evaluation forms are distributed to all students who attend the S.T.A.R. Workshops. When asked: “How well did we meet this goal to teach you how to develop and target resumes” 77% responded “Excellent” and 23% responded “Good.”

When asked: “How well did we meet our goal to teach you how to plan and execute an effective job search campaign?” 86% responded “Excellent” and 14% responded: “Good.”

A Follow-up Survey was sent out in April 2013 to all students registered in Career Wings. Of those who indicated they participated in the S.T.A.R. Program: 91.41% indicated “Strongly Agree” or “Agree” when asked if we met our goal to teach them how write a resume and cover letters and conduct a job search campaign.

Evaluation 2c: A follow-up survey will be given to students who completed the Interviewing Workshop.

At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following question: "Our goal was to teach you how to effectively present your qualifications to employers in an interview. Did we meet this goal?" Evaluation forms are distributed to all students who attend the S.T.A.R. Workshops. When asked: “How well did we meet this goal to teach you interview skills and strategies that will help you obtain job offers?” 63% responded: “Excellent” and 26% responded: “Good. ” A Follow-up Survey was sent out in April 2013 to all students registered in Career Wings. Of those who indicated they participated in the S.T.A.R. Program, 79.26% responded: “Strongly Agree” Or “Agree” when asked “How well did we meet our goal to teach you how to effectively present your qualifications to employers in an interview?”

Evaluation 2d: Evaluations will be given to employers who attend major career programs and job fairs. At least 75% of respondents will answer “Excellent” or “Very Good” when asked: "Students seemed knowledgeable and prepared for the event" and 75% will answer “Excellent” or “Very Good” when asked: "Quality of student resumes received?” Employer feedback for each of the major career programs is given below: “Students Seemed Knowledgeable and prepared for the Event”

34

Osprey Career Fair- September 27, 2012: 73% Excellent or Very Good CCEC Employer Showcase- October 10, 2012 69% Excellent or Very Good Pre-Law Day- October 11, 2012 95% Excellent or Very Good Graduate and Professional Schools Fair-October 18, 2012 N/A Physical Therapy Job Fair- November 6, 2012 88% Excellent or Very Good Osprey Career Fair-February 1, 2013 72% Excellent or Very Good CCEC Employer Showcase- February 27. 2013 75% Excellent or Very Good Education Job Fair- April 22, 2013 93.3% Excellent or Very Good UNF Alumni Job Fair- May 15, 2012 62% Excellent or Very Good “Quality of student resumes received?” Osprey Career Fair- September 27, 2012: 68% Excellent or Very Good CCEC Employer Showcase- October 10, 2012 73% Excellent or Very Good Pre-Law Day- October 11, 2012 N/A Graduate and professional Schools Fair-October 18, 2012 N/A Physical Therapy Job Fair- November 6, 2012 75% Excellent or Very Good Osprey Career Fair-February 1, 2013 76% Excellent or Very Good CCEC Employer Showcase- February 27. 2013 63% Excellent or Very Good Education Job Fair- April 22, 2013 92% Excellent or Very Good UNF Alumni Job Fair- May 15, 2012 75% Excellent or Very Good

Continuous Improvement: The Career Discoveries Unit consists of full-time National Certified Counselors who possess specialized education, career assessment certifications and training to assist students with identification and clarification of personality traits, interests and values to choose majors, explore careers and workplace trends and determine career direction. When available, trained Graduate Counseling Interns assist this unit. A lack of an adequate number of staff to serve more students and offer additional programs continues to be a challenge. We continuously seek ways to enhance and improve our delivery of programs and services targeted to freshman, sophomores and any deciding and exploring students. Our challenge and focus will continue to consist of implementing marketing and outreach strategies to engage more students in career counseling earlier in their college careers and to secure more staff in this unit. Fall 2012 enrollment for the College of Arts and Sciences was 6,989 students. Currently, two Career Services staff members are assigned to this college; one full-time coordinator and one part-time coordinator (27.5 hours per week). They have effectively established a collaborative relationship with the academic advisors and faculty. The result was an increase in student requests for appointments (both currently enrolled and new admit status). The Criminal Justice Department incorporated the S.T.A.R. process into its Pre-internship course in fall 2008. As of spring 2013 the Communication Department has done the same for its newly established Pre-internship course. An Employer Relations Coordinator was hired January 2013 with the goal of developing internship sites for COAS students. The spring 2013 outreach to department chairpersons has further increased the need for additional staff to address the career development needs of liberal arts students for internships. Like the Career Discoveries Unit, there is also a lack of adequate staff to serve the COAS student population. Efforts are being made to secure full-time hours for the current part-time liaison. In spite of the challenges, employer feedback concerning student preparation for the 2012 Pre-Law Day was very positive; 95% rated student engagement as Excellent or Very Good. Students, via an on-line survey, responded that they would refer other students to Career Services; COAS liaisons were mentioned by name and/or majors served. The COAS Liaisons will continue to conduct class and student club presentations as a method to reach more students. Employer feedback for the major job fairs and career programs shows some mixed results. For many of the programs we did see that at least 75% of employers indicated that students were prepared and their resumes were excellent or good. However, for some of the programs (Both Osprey Career Fairs, CCEC Employer Showcase Spring and UNF Alumni Job Fair) we did not meet our anticipated goal of 75% Excellent or Very Good ratings. These ratings were based on feedback received from employers attending our job fairs and major career programs. It is possible that many students who attend these events did not have their resume critiqued by Career Services

35

staff members. Therefore, we were unable to have any input regarding the quality of their resumes. That being said, helping students prepare to meet with employers continues to be a high priority. We will continue to market the S.T.A.R. program to students to increase student participation and look to increase the employer ratings of our students’ resumes. Department Goal #5: Plan and implement a series of major career programs and events designed to help students implement their career goals.

University Goal #1 Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. Division Goal 3: Provide on-campus experiential learning opportunities and campus events designed to engage students in an active and vibrant campus life. (Campus Life)

Action 1: Plan and collaborate with the various academic departments in the College of Arts and Sciences to host various career programs and events including the Graduate and Professional Schools Fair and the Pre-Law Day. (Timeline: July 2012- June 2013). Persons Responsible: Director; Career Liaisons; Events Coordinator; Support Staff

Pre-Law Day- October 11, 2012 156 Students attended last year: 169 (7.69% decrease from Fall 2012) 26 Law Schools/Vendors Attended last year: 21 (23.8% increase from Fall 2012) Graduate and Professional Schools Day- October 18, 2012 81 Students attended last year: 130 (60.49% decrease from Fall 2012) 22 Graduate and Professional Schools attended last year: 26 (15.38% decrease from Fall 2012)

Action 2: Plan and implement the Fall Osprey Career Fair (September) and the Spring Osprey Career Fair (January/February). (Timeline: July 2012-June 2013) Persons Responsible: Career Services Staff. Fall Osprey Career Fair – September 27, 2012 480 Students/Alumni attended - last year 403 (19.10% increase from Fall 2012) 80 Employers attended 68 Employers last year (17.64% increase from Fall 2012)

Spring Osprey Career Fair - February 1, 2013 335 Students Attended 320 Students attended last year (4.68% increase from Fall 2012) 95 Employers attended- 59 Employers attended last year (61.01% increase from Fall 2012)

Action 3: Plan and collaborate with the College of Computing, Engineering and Construction to host the CCEC Employer Showcases. (Timeline: July 2012-June 2013). Persons Responsible: CCEC Career Liaison, Support Staff. Fall CCEC Employer Showcase - October 10, 2012 190 students attended last year: 200 students attended (5%decrease from Fall 2012) 41 employers attended last year: 37 employers attended (10.81% increase from Fall 2012)

Spring CCEC Employer Showcase - February 27, 2013 275 students attended last year: 242 students attended (13.63% increase from Fall 2012) 46 employers attended last year: 39 employers attended (17.94% increase from Fall 2012) Action 4: Plan and collaborate with the Brooks College of Health to host the Physical Therapy Job Fair (Timeline: July 2012 – June 2013). Persons Responsible: BCH Career Liaison, Events Coordinator, Support Staff.

Physical Therapy Job Fair- November 6, 2012 66 students attended last year: 62 Students attended (6.45% increase from Fall 2012) 9 employers attended last year: 11 Employers attended (18.18% decrease from Fall 2012)

Action 5: Plan and collaborate with the College of Education and Human Services to host the Education Job Fair. (Timeline: July 2012-June 2013). Persons Responsible: COEHS Career Liaison, Events

36

Coordinator, and Support Staff. Education Job Fair- April 22, 2013

181 students attended last year: 133 Students attended (36.09% increase from Spring 2012) 24 Schools/Organizations attended last year: 10 Schools/Organizations attended (140% increase from Spring 2012) Action 6: Plan and implement the UNF Alumni Job Fair. (Timeline: July 2012-June 2013) Persons Responsible: Career Services Staff. .

UNF Alumni Job Fair – May 15, 2012 307 Alumni/students attended (33% increase from 2011) 47 Employers Attended (42% increase from 2011) 2 Community Partners Participated (WorkSource and the Jacksonville Business Journal) 4 UNF Departments

Action 7: Plan and implement career discoveries programming targeting freshmen, sophomores and exploring and deciding students. (Timeline: July 2012 – June 2013). Persons Responsible: Associate Director, Career Counselor, and Support Staff. UNF Majors and Minors Fair – March 6, 2012 295 students attended last year: 323 (8.66% decrease) 54 of 55 possible majors/departments were represented: 54 (maintained) 92 faculty members/staff participated last year 84 (9.52% increase)

Action 8: Plan and Collaborate with the Disability Resource Center to develop a career program to meet the career development needs of UNF students with disabilities. Career Services has maintained effective collaborative ties to the Disability Resource Center that has resulted in regular student referrals for career counseling and we offer a valuable collection of career resources targeted to this population. As a result of this connection, the following initiatives were accomplished or are in progress: • THRIVE Program – an initiative developed by a previous Career Counseling intern. The program targets students with Asperger’s Syndrome and in addition to life skills and college success; it includes a strong career development component. Under the Associate Director’s supervision, an in collaboration with this program, the prior intern uses an office in Career Services to more effectively engage these students in the career planning process. This program is on-going. • Professional Development: Associated Director coordinated the offering of a webinar for Career Counselors and Coordinators titled “Career Counseling Students with Asperger's Syndrome” on 1/23/13. • Community Outreach: Associate Director & Career Counselor facilitated workshops at the Student Union for High School students with disabilities. This was a collaborative venture with the Independent Living Resource Center of Jacksonville (ILRC) and took place on 10/30/2012. Two off-site career planning presentations for ILRC took place on 5/15/2012 and 10/25/2012. • Workforce Recruitment Program – we continued our annual collaboration to host a federal organization offering internship opportunities targeted to students with disabilities 10/16/12. In the weeks leading up to the interviews, the Associate Director facilitated two combo resume writing and interviewing workshops targeted to this population of students.

Action 9: Plan and collaborate with the Military Veterans Resource Center to develop a career program to meet the career development needs of UNF military/veteran students. Career Services established and developed a strong collaborative tie with the Military & Veterans Resource Center (MVRC ) as a result of efforts of our Career Counselor, which has resulted in referrals for services and the following initiatives:

• Developed website resources and a career transition guide targeted to this population. • Established a relationship with the Aurora Foundation to help secure placement and funding for internship opportunities.

37

• Secured a joint VA Work Study position. Recruited and hired a Marketing Assistant to develop employer relations for internships. • Career Counselor facilitated a MBTI group interpretation for student veterans on 4/12/2013.

• Career Counselor conducted career planning presentations at Blue Cross & Blue Shield for the Military/Veteran Affinity Group on 3/26/2013, 10/23/2012 and 6/21/2012. • Career Counselor facilitated a targeted presentation titled “CareerTalk: 175 Jobs Not at a Desk/ via Type Talk”, on 3/13/2013. • Career Counselor attended the MVRC Graduation Reception on 12/5/12. • Career Counselor attended the Veteran’s Day Tribute on 11/9/12. • Career Counselor attended Veteran’s Appreciation Luncheon hosted by the Chamber of Commerce on 11/5/12. • Professional Development: Associate Director and Career Counselor attended the Inaugural Florida Veterans Summit hosted by Blue Cross & Blue Shield on 11/1/12. • Professional Development: Career Counselors attended the Student Veteran Training featuring Dr. Tracy Hejmanowski, Clinical Psychologist, at NAS Jax Hospital on 6/12/12 • Career Counselor was invited to attend the MVRC Veteran's graduation reception held on 12/5/2012.

Outcome 1: Upper division students from the College of Arts and Sciences will learn about opportunities and program requirements for graduate, pre-law and pre-medical schools. Outcome 2: Upper division students from the College of Arts and Sciences will identify potential employment opportunities and will learn about various job market conditions. Outcome 3: Upper division students from the College of Computing, Engineering and Construction will identify potential employment opportunities and will learn about various job market conditions. Outcome 4: Upper division students from the Brooks College of Health will identify potential employment opportunities and will learn about various job market conditions. Outcome 5: Upper division students from the College of Education and Human Services will identify potential employment opportunities and will learn about various job market conditions. Outcome 6: UNF alumni and upper division students from all colleges will identify potential employment opportunities and will learn about various job market conditions. Outcome 7: Freshmen, Sophomores and Deciding/Exploring students will explore and identify various academic majors and career options. Outcome 8: Students with disabilities will identify potential employment opportunities and will learn about various job market conditions. Outcome 9: Military and veteran students will identify potential employment opportunities and will learn about various job market conditions. Evaluation 1: Evaluation forms will be given to students who attend career events such as the Graduate and Professional Schools Fair, and the Pre-Law Day. At least 75% of respondents who attended these events should answer “Strongly Agree" or "Agree” when asked: If we met our goal “to provide an opportunity to speak with graduate/law school representatives and obtain information about graduate and law programs?” Student Feedback: Pre Law Day -61 Student Evaluations were collected -93% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that we met our goal to provide an opportunity to speak with law school representatives -95% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that we met our goal to obtain information about pre-law programs. Graduate and Professional School Fair -41 Student Evaluations were collected -85% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that we met our goal to provide an opportunity to speak with graduate and professional school

38

representatives -88% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that we met our goal to obtain information about graduate and professional school programs Evaluation 2: Evaluation forms will be given to students who attend the Osprey Career Fair. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Fall 2012 -117 Student Evaluations were collected -86% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that they “were able to learn more about current job market conditions by talking with employers.” -88% of students indicated that they “Strongly Agree” or “Agree” that they were “able to establish contacts that may lead to employer.” -96% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job information.” Spring 2013 -131 Student Evaluations were collected -92% of students who completed the survey indicated that they “Strongly Agree” or “Agree” that they “were able to learn more about current job market conditions by talking with employers.” -95% of students indicated that they “Strongly Agree” or “Agree” that they were “able to establish contacts that may lead to employer.” -93% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job information.” Evaluation 3: Evaluation forms will be given to students who attend the CCEC Employer Showcases. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Fall 2012 130 Student Evaluations were collected 89% of students indicated: "Strongly Agree" or "Agree" that they were able to learn more about current job market conditions by talking with employers. 86% of students indicated: “Strongly Agree” or Agree” that they were able to establish contacts that may lead to employment and obtain career and employment information. -88% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job information.” Spring 2013 183 Student Evaluations were collected 87% of students indicated: "Strongly Agree" or "Agree" that they were able to learn more about current job market conditions by talking with employers. 81% of students indicated: “Strongly Agree” or Agree” that they were able to establish contacts that may lead to employment and obtain career and employment information. -84% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job information.”

Evaluation 4: Evaluation forms will be given to students who attend the Physical Therapy Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to

39

establish contacts that may lead to employment and obtain career and employment information?” 44 Evaluations received (67% of those in attendance) 98% of students indicated: "Strongly Agree" or "Agree" that they were able to learn more about current job market conditions by talking with employers. 89% of students indicated: “Strongly Agree” or Agree” that they were able to establish contacts that may lead to employment and obtain career and employment information. -100% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job information.” Evaluation 5: Evaluation forms will be given to students who attend the Education Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” 146 evaluations collected at the Ed Fair 92% of students indicated: "Strongly Agree" or "Agree" that they were able to learn more about current job market conditions by talking with employers. 88% of students indicated: “Strongly Agree” or Agree” that they were able to establish contacts that may lead to employment and obtain career and employment information. Evaluation 6: Evaluation forms will be given to alumni/students who attend the UNF Alumni Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” -83.5% of students/alumni who completed the evaluation form indicated that they “Strongly Agree” or “Agree” that they “were able to learn more about current job market conditions by talking with employers.” -85.9% of students/alumni indicated that they “Strongly Agree” or “Agree” that they were “able to establish contacts that may lead to employer.” -88.2% indicated that they “Strongly Agree” or “Agree” that they were “able to obtain career and job information.” Evaluation 7: Evaluation forms will be given to students who attend career discoveries programming. At least 75% of respondents who attend should answer "Strongly Agree" or "Agree" when asked: Please rate whether you were able to “learn more about career planning and exploration options and strategies?” 88% of students agreed or strongly agreed that this event provided an opportunity to learn more about career planning and exploration options and strategies. Additional feedback indicated that 93% of students agreed or strongly agreed that overall this was a successful event and 97% of students agreed or strongly agreed that they would recommend this event to other students. Evaluation 8: Evaluation forms will be given to students who attend the career development program for students with disabilities. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” (see below) Evaluation 9: Evaluation forms will be given to students who attend the career development program for military/veteran students. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?”

40

Programming topics related to students with disabilities and military veteran students were shifted to employability skills training and/or career planning topics which don’t yield job market related data. Many of the encounters with these students were better served through individual appointments due to the targeted nature developing strategies for success.

Continuous Improvement: Based on the success of our programming in 2012-13, Career Services will offer the following events and programs for the 2013-14 Academic Year: -Osprey Career Fair-September -CCEC Employer Showcase-October -Graduate and Professional School Day-October -Pre-Law Day- October -Physical Therapy Job Fair-November -Osprey Career Fair-February -CCEC Employer Showcase-February -UNF Majors and Minors Fair-March -Education Job Fair-April -UNF Alumni Job Fair-May -Statewide Job Fair-May Career Services is also looking at adding new programs to the schedule. In collaboration with the Military and Veterans Center, Career Services is looking to sponsor a job/recruiting event for UNF military veterans. We are still working out the timing for this event.

41

STATISTICAL INFORMATION Career Counseling/Job Search Counseling Appointments Career Services staff members meet with students and alumni on a one-to-one basis to discuss a wide range of career development issues including choosing a major, writing cover letters, developing a resume, preparing for interviews, conducting a job search, applying to graduate and professional schools, and more. Table 1 Individual Appointments 2008-2009 2009-2010 2010-2011 2011-12 2012-2013 Still Deciding Exploring Majors

570 715 970 804 801

College of Arts and Sciences

1513* 2128* 2481* 2289 2432

College of Computing, Engineering& Construction

208 223 307 472 433

College of Education and Human Services

265 442 524 444 451

College of Health 266 365 459 419 385 Alumni Appointments

n/a n/a n/a 177 101

Totals: 2822 3873 4741 4605 4603 Table 1 provides a statistical breakdown of counseling appointments and contacts by class year. For the 2012/2013 Academic Year, there was a .04% decrease (from 4605 to 4603) in the number of students and alumni/ae who met with a Career Services staff member. Note: Two of the Career Liaisons were out on maternity leave from November to February. *Includes phone appointments and online resume critique appointments. Student Registration in Career Wings Any University of North Florida Student or alumnus/a who utilizes any of the personalized career development services of Career Services is required to register in "Career Wings," an on-line, registration, resume referral, and job posting system. Table 2 New Registrants In Career Wings 2008-2009 2009-2010 2010-2011 2011-12 2012-2013 Still Deciding Exploring Majors

170 254 223 218 166

College of Arts and Sciences

1253 1253 1367 2078 1628

College of Computing, Engineering& Construction

267 381 270 365 441

College of Education and Human Services

612 382 241 429 348

College of Health

322 428 450 501 440

Totals: 2624 2773 2551 3591 3023 Table 2 provides a statistical breakdown of all students and alumni that were new registrants in Career Wings. For the 2013/2014 Academic Year, there was a 15.8% increase (from 3591 to 3023) in the number of students and alumni/ae who registered in Career Wings for the first time. This can be attributed in part to the drop in student enrollment at the University.

42

Active Use of Career Wings Students and alumni/ae who use the Career Wings system register, create a profile, and login to the system. This activity can be monitored and reported by the system. Table 3 Career Wings Active Users-By College 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 Still Deciding Exploring Majors

94 252 263 283 228

College of Arts and Sciences

809 1710 2724 2994 3017

College of Computing, Engineering& Construction

183 503 649 715 822

College of Education and Human Services

368 509 515 543 585

College of Health

211 504 623 688 677

Totals: 1665 3478 4774 5223 5329 Table 3 provides a statistical breakdown of all students and alumni that actively used the Career Wings system by College. For the 2012/2013 Academic Year, there was a 2% increase (from 5223 to 5329) in the number of students and alumni/ae who logged-in and utilized Career Wings. Table 4 Career Wings Active Users-By Class Year 2008-2009 2009-2010 2010-2011 2011-12 2012-13 Freshmen

141 447 452 540 747

Sophomores

149 371 447 535 517

Juniors

387 833 1236 1313 1399

Seniors

544 990 1429 1558 1506

Graduate

107 232 237 240 235

Alumni

228 440 744 798 770

Post Bacc

102 202 229 239 155

Totals: 1665 3478 4774 5223 5329 Table 4 provides a statistical breakdown of all students and alumni that actively used the Career Wings system by class year. For the 2012/2013 Academic Year, there was a 2% increase (from 5223 to 5329) in the number of students and alumni/ae who actively logged-in and utilized Career Wings.

43

MAJOR CAREER PROGRAMS Throughout the year, Career Services sponsors a number of career programs designed to bring students together with employers and professionals from a variety of career fields. The Job Fairs are designed to provide opportunities for students and alumni/ae to talk with recruiters regarding employment and internship opportunities. Table 5 provides statistical information about the major career programs. Table 5 UNF Career Services Major Career Programs July 08

June 09 #Students

July 08 June 09 #Employers or Panelists

July ’09 June ‘10 #Students

July ’09 June ‘10 #Employers or Panelists

July ’10 June ‘11 #Students

July ’10 June ‘11 #Employers or Panelists

July ’10 June ‘11 #Students

July ’10 June ‘11 #Employers or Panelists

July ’10 June ‘11 #Students

July ’10 June ‘11 #Employers or Panelists

Osprey Career Fair (September)

450 71 498 44 321 50 403 68 480 80

Pre-Law Day

138 38 103 36 165 15 169 21 156 26

Graduate & Professional School Day

49 17 75 21 125 21 130 26 81 22

CCEC Employer Showcase Fall

301 42 258 31 229 30 218 38 190 41

Physical Therapy Job Fair (November)

n/a n/a 70 12 92 14 62 11 66 9

Osprey Career Fair (January)

358 41 341 53 381 58 320 59 447 95

CCEC Employer Showcase-Spring

247 30 226 30 212 27 284 40 308 46

UNF Majors and Minors Fair

320 57 317 35 387 52 323 84 295 92

Education Job Fair (April)

205 9 222 13 233 7 113 10 181 21

UNF Alumni Job Fair (May) Career Expo

308 31 235 19 230 33 307 47 242 49

TOTALS

3072 395 2640 368 2401 313 2329 404 2446 481

2008/2009 2009/2010 2010/2011 2011-2012 2012-2013 Total Number of Career Programs 11 11 10 10 10 Total Number Students Attending 3072 2640 2401 2329 2446 Total Number Employers or Panelists 395 368 313 404 481 Table 5 shows, there was an increase of 5% in the total number of students attending major career programs from 2329 in 2011/2012 to 2446 in 2012/2013. We saw a 19% increase in program participation by employers and panelists from 404 in 2011/2012 to 481 in 2012/2013.

44

Osprey Career Fair- 9/27/12 CCEC Employer Showcase- 10/10/12 Pre-Law Day-10/11/12 Graduate and Professional School Day-10/18/12 Physical Therapy Job Fair-11/6/12

45

Osprey Career Fair- 2/1/13 UNF Majors and Minors Fair- 3/12/13

CCEC Employer Showcase-2-27-13 Education Job Fair- 4-22/13 Alumni Job Fair- 5/14/13

46

INTERNET RESOURCES Career Services maintains a webpage which organizes a wide range of career and occupational information available on the internet. Links to hundreds of Career Development and placement resources are available on the Career Services Webpage. Career Services also maintains on line software agreements with MYPLAN (Career Development Resources), Employ Florida, and FACTS.org. Students can access numerous "how-to" guides on resume and letter writing, interviewing, job hunting, applying to graduate and professional schools and much more. Table 6 UNF Career Services Internet Resource Usage

2008/2009 2009/2010

2010/2011

2011-2012

2012-13

Number of Unique Visitors to Website

15,455 23,453 20,689 18,240 29,504

Total Number of visits to Website

44,990 63,800 59,908 43,918 83,946

Avg. Number of Page views per visit

4.14 3.20 2.77 2.15 2.99

Total number of page views

186,406 204,217 165,998 100,158 251,155

Table 6 shows that during the 2012/2013 Academic Year, there was a 150% increase in the number of total webpage views (from 100,158 to 251,155). There was a 91% increase in total number of visits to the website, 39% increase in Average number of page views per visit, and 61.7% increase in number of unique visitors to the website. All of these numbers are the highest for the past five-year period. Career Services utilizes Google Analytics.com to track all activity on the Career Services website. This site enables us to track number of unique visitors, total visits, average number of visits per day, average number of page views per visit, etc.

[

47

Career Discoveries Unit Vivian Senior continues to provide effective leadership to the Career Discoveries Unit. This unit primarily serves freshman and sophomore level students who are classified as “deciding and exploring” or juniors, seniors and alumni needing assistance with major and career selection. Paula Michael Dass, Career Counselor, is a major driving force in implementing this unit’s initiatives which includes a series of programs, events, activities, and services. This unit’s overall purpose is to engage and facilitate students’ effective progression through the career planning process. While budgetary constraints were impactful, the Career Discoveries team maintained a strong delivery of programs and services. Table 7: Deciding/Exploring Counseling Appointment by Year July 2008 – June 2009 570

July 2009 – June 2010 715

July 2010 – June 2011 970

July 2011-June 2012 804

July 2012 – June 2013

801

Table 7 reflects a very slight decrease when compared to last year. This decrease was due to the limited number of staff available to provide career counseling service hours due to decreased intern availability. During the 2011 – 2012 year, our unit maintained two graduate counseling interns and for the 2012 – 2013 year, we only maintained one intern for a portion of the year. These numbers do not reflect the number of students who scheduled appointments, but either cancelled or were “no shows”. Continued targeted marketing and outreach initiatives and additional staff should result in an increase next year.

Paula Michael Dass, Career Counselor

48

Table 8: Deciding/Exploring Counseling Appointments by Class Year Class Year 2010-2011 2011-2012 2012-2013

Freshman 245 254 232 Sophomore 217 267 230 Junior 103 197 197 Senior 29 45 71 Graduate 29 17 29 Alumni 30 24 42 Walk-ins 317 Included Above Included Above Total 970 804 801 Table 8 provides the breakdown of students served in individual career counseling by class year for during the 2011-2012 year. These numbers do not reflect the number of students who scheduled appointments, but either cancelled or were “no shows”.

Table 9: Career Planning Programs, Presentations and Workshops 2010-2011 Number of Programs/ Presentations

2010-2011 Number of Students/Parents Attending

2011-2012 Number of Programs/ Presentations

2011-2012 Number of Students/Parents Attending

2012-2013 Number of Programs/ Presentations

2012-2013 Number of Students/Parents Attending

136 5926 153 6908 122 5669

Table 9 shows decreases when comparing programming between 2011-2012 and 2012-2013. We experienced a 20% decrease in the number of programs offered and an 18% decrease in the number of students served. While the Career Discoveries Unit continued with deliberate and targeted efforts to reach as many students as possible through customized programming covering career planning, career assessments and career exploration. Our total numbers were impacted by the decrease in staff members available to deliver services. During the 2011 – 2012 year, our unit maintained two graduate counseling interns and for the 2012 – 2013 year, we only maintained one intern for a portion of the year who was unable to be as active with outreach and programming. Our outreach included targeted participation in orientation sessions for incoming freshmen and various campus venues. Table 10: Individual Meetings

2010-2011 Number of Individual Meetings

with Faculty, Administrators,

Student Group Leaders and Employers

2011-2012 Number of Individual

Meetings with Faculty, Administrators,

Student Group Leaders and Employers

2012-2013 Number of Individual Meetings with Faculty,

Administrators, Student Group Leaders and

Employers 27 70 38

Table 10 As the table reflects, we experienced a decrease in the number of meetings and focused on maintaining relationships previously developed. These numbers do not reflect the multitude of correspondence via e-mail with constituents to ensure effective programming, services and resources for students.

49

FUTURE DIRECTIONS

In spite of budgetary constraints and very limited staff, The Career Discoveries Unit continues with deliberate efforts to offer programs, services and resources targeted to freshman & sophomore level students as well as students at other levels needing assistance with major and career selection, career exploration and career planning. Our accomplishments were complimented by the assistance of Peer Advisors who were trained to conduct marketing and outreach programs. Our goal is to continue to reach and engage a broader range of students. Engaging students and encouraging their participation in career planning continues to create challenges and opportunities. Opportunities we have already seized include employing and effectively training student staff at the undergraduate and graduate levels. We will continue in our efforts to implement creative outreach and marketing strategies and programming with a particular focus on increasing students’ skills and knowledge with career and major exploration and effective decision-making. Career Counseling is a specialized and unique service offered and we want to further maximize student participation.

APPENDIX A: CAREER DISCOVERIES UNIT

CAREER PLANNING PROGRAM REPORT 2012-2013 STAFF MEMBER: VIVIAN SENIOR Program Title/Topic Person/Dept. Requesting Date # of attendees

MBTI Mental Health Counseling Program 5/23/12 21 Parent Orientation Office of Parent & Family Programs 5/24/12 87 MBTI Class Presentation Rick Roberts 5/24/12 18 Fall Orientation Office of Parent & Family Programs 5/25/12 100 Parent Orientation Office of Parent & Family Programs 5/31/12 90 Parent Orientation Office of Parent & Family Programs 6/7/12 90 Transfer Orientation Office of Parent & Family Programs 6/11/12 100 Parent Orientation Office of Parent & Family Programs 6/14/12 192 Parent Orientation Office of Parent & Family Programs 6/21/12 90 THRIVE Orientation Student Affairs 6/21/12 5 MYPlan Class Presentation Jo Carlisle 6/28/12 100 MBTI Class Presentation Rachel Martin 7/3/12 25 MBTI Class Presentation Maria Castro 7/9/12 25 Parent Orientation Office of Parent & Family Programs 7/5/12 90 Parent Orientation Office of Parent & Family Programs 7/12/12 90 Parent Orientation Office of Parent & Family Programs 7/19/12 90 MBTI Class Presentation Dee Dee Wyckoff 9/12/12 20 MBTI Class Presentation Sharon Snow 9/13/12 20 MBTI Class Presentation Diane Denslow 9/13/12 32 MBTI Class Presentation Diane Denslow 9/13/12 27 MBTI Class Presentation Maria Castro 9/17/12 20 MBTI Class Presentation Synn-Claire 9/25/12 20 Workforce Recruitment Workshop Disability Resource Center 10/2/12 3

Workforce Recruitment Workshop Disability Resource Center 10/4/12 3 Rick’s Class Rick Roberts 10/9/12 20 MBTI/SII Presentation Honors Freshman Colloquium 10/9/12 200 Parent Orientation Office of Parent & Family Programs 12/10/12 90 Career Connections Sharon Snow 11/8/12 20 Resume Presentation Julie Merten 1/24/13 50 MBTI Class Presentation Rick Roberts 1/29/13 20 MBTI Class Presentation Valarie Robinson 1/29/13 20 MBTI Class Presentation Diane Denslow 1/31/13 32 MBTI Class Presentation Diane Denslow 1/31/13 27 MBTI Class Presentation Maria Castro 2/4/13 20 Black Women of Influence: Panel Discussion

Women’s Center 2/19/13 25

Class Presentation Irene Silas, International Students 3/6/13 25 Career Connections Maria Castro 4/8/13 20 Total: 37 1927

50

APPENDIX B: CAREER DEVELOPMENT UNIT CAREER PLANNING PROGRAM REPORT 2012-2013

Staff Member: Paula Michael Dass Program Title/Topic Person/Dept. Requesting Date # of Attendees MBTI Class Presentation Rick’s Class

5/24/12 18

Fall Orientation Orientation Office 5/25/12 100

Fall Orientation Orientation Office 5/25/12 100 Summer Orientation Orientation Office 6/1/12 100 Summer Orientation Orientation Office 6/1/12 100 Summer Orientation Orientation Office 6/8/12 119 Summer Orientation Orientation Office 6/8/12 100 Summer Orientation Orientation Office 6/15/12 100 Summer Orientation Orientation Office 6/15/12 121 MBTI Interpretation Intercultural Center for Peace 6/16/12 7 Summer Orientation Orientation Office 6/22/12 125 QUEST: MBTI Presentation Intercultural Center for Peace 6/22/12 6 SII Class Presentation Maria’s Class 7/2/12 20 Fall Orientation Orientation Office 7/6/12 91 Fall Orientation Orientation Office 7/6/12 90 Transfer Orientation Orientation Office 7/9/12 380 Fall Orientation Orientation Office 7/13/12 100 Fall Orientation Orientation Office 7/13/12 100 Fall Orientation Orientation Office 7/20/12 100 Fall Orientation Orientation Office 7/20/12 78 Job Search & Networking Vivian’s Class 7/23/12 22 Career Planning Presentation AAFSA: Family & Friends Day 8/4/12 40 Career Planning Presentation AAFSA: Family & Friends Day 8/4/12 35 Week of Welcome: Open House Orientation Office 8/23/12 81 First Annual Student Round Up Residence Life 8/29/12 20 MyPlan Class Presentation Michele Boyette 9/7/12 45 Residence Life Workshop Residence Life 9/10/12 12 SII Class Presentation Maria’s Class 9/10/12 20 SII Class Presentation Sharon’s Class 9/11/12 20 MBTI Class Presentation Rick’s Class 9/11/12 24 SII Class Presentation Valarie’s Class 9/11/12 20 SII Class Presentation Maria’s Class 9/12/12 20 MBTI Class Presentation Rick’s Class 9/13/12 24 MBTI Class Presentation Valarie’s Class 9/13/12 20 SII Class Presentation Dee Dee’s Class 9/17/12 20 SII Class Presentation Dee Dee’s Class 9/19/12 20 Market Day Career Services 9/19/12 10 Resident Assistant Program – Interview Skills

Residence Life 9/24/12 10

Resume and Graduate School Workshop

National Society of Collegiate Scholars 10/15/12 20

Resident Assistant Program Residence Life 10/30/12 1 Create Your Own Job with JAX Regional Chamber of Commerce

Career Services 11/7/12 5

Where the Jobs Are with JAX Regional Chamber of Commerce

Career Services 11/7/12 20

How to Brand Yourself Online with JAX Regional Chamber of Commerce

Career Services 11/7/12 32

Freshman Orientation Orientation Office 12/11/12 75

51

Freshman Orientation Orientation Office 12/11/12 75 Transfer Orientation Orientation Office 12/12/12 150 Gay, Fine by Me Campaign LGBT Resource Center 1/15/13 20 Out in the Workplace with Employers

LGBT Resource Center 1/16/13 10

SII Class Presentation Maria’s Class 1/28/13 20 SII Class Presentation Maria’s Class 1/30/13 20 MBTI Class Presentation Rick’s Class 1/31/13 20 SII Class Presentation Valarie’s Class 1/31/13 20 BCOH Overview Valarie’s Class 2/12/13 5 Internship Presentation Residence Life 2/12/13 10 BCOH Overview Maria’s Class 2/13/13 20 Majors and Minors Fair Career Services 3/12/13 295 175 Jobs Not at a Desk Military Veterans Resource Center 3/13/13 14 Transfer Orientation Orientation Office 3/27/13 180 Networking Presentation Vivian’s Class 3/27/13 18 Speed Mentoring Women’s Center 3/28/13 3 MBTI Interpretations Military Veterans Resource Center 4/12/13 16 TOTAL: 61 3,467

APPENDIX C: CAREER PLANNING- INDIVIDUAL MEETINGS 2012-2013 STAFF MEMBER: VIVIAN SENIOR

College/Division Name/Title of Person

Department Date Reason for Meeting

Community Cindi/Amy Koebrick Blutique/Goodwill 6/14/12 Event Planning Academic Affiars Wendi Zongker,

Assistant Director One Stop 6/19/12 Career Services

Tour/Overview Community Anna ML Valero,

Director of External Affairs

Sister Cites International

6/20/12 Guest Speaker

Student Affairs Joanna Ale THRIVE 8/28/12 Program Coordination Community Jillian Anthony, Lead

Client Relations Manager

CSO 9/26/12 Career Connections

Community Jillian Anthony, Lead Client Relations

Manager

CSO 10/2/12 Career Connections

Student Affairs India Powell Conduct Office 11/6/12 Career Services Overview President’s Office Felicia George HR 11/9/12 Career Services Overview

Student Affairs Lucy & Jeanne Students Affairs 11/15/12 Career Connections BCOH Dr. Tess Tuason,

Associate Professor Mental Health

Counseling Program 11/28/12 New Outreach Program

Student Group Jasmine Allen NCNW Student Group

1/17/13 Advising

Academic Affairs Katelyn Chapman, Orientation Coordinator

Enrollment Services 1/22/13 Orientation Planning

Student Affairs Jeanne Middleton Office of Parent & Family Programs

3/7/13 Career Connections

Student Affairs Justing Sipes Fraternity & Sorority Life

4/5/13 Social Excellence Event

BCOH Richmond Wynn, Clinical Director

BCOH 4/9/13 CMHC Program

Community Allison Perez, Dedicated Advisor

Education Advisory Board

4/24/13 Career Services Research

TOTAL 16

52

Appendix D: Career Planning Individual Meetings – 2012-2013 Staff Member: Paula Michael Dass

College/Division Name/Title of Person Department Date Reason for Meeting

Academic Affairs Michele Clements, Senior Advisor

ACE 5/3/12 Majors and Minors Fair Follow-Up

Academic Affairs Michele Clements, Senior Advisor

ACE 5/10/12 Majors and Minors Fair Planning Recap

Student Affairs Amy Koebrick Career Services 5/23/12 Bluetique/GoodWill Trunk Show Planning

Coggin College Vishal Patel Student Affairs 5/23/12 Delta Epsilon Iota Marketing

Student Affairs Chantelle Waters Women’s Center 5/25/12 Fashion Show Meeting

Students Affairs Ray Wikstrom Military Veterans Resource Center

6/13/12 Military/Veterans Job Fair Pre-Planning Meeting

Student Affairs Natalie Nguyen, Coordinator

LGBT Resource Center 6/22/12 LGBT Resource Center Job Corps Training

Career Services Brandi Williamson Career Services 8/1/12 Job Corps Community Presentation Meeting

Academic Affairs Michele Clements, Senior Advisor

ACE 8/31/12 Planning and Update Meeting

Career Services Alex Gant, OUT for Work

Career Services 9/14/12 CCCP Survey Review Meeting

Student Affairs Cindy James Military Veterans Resource Center

9/21/12 BCBS of Florida Career Services and Military Veterans Office Tour

Student Affairs Lucy Croft Student Affairs 9/21/12 Gabor Award Interview Meeting

Academic Affairs Michele Clements, Senior Advisor

ACE 1/14/13 Majors and Minors Fair 2013 Meeting

Student Affairs DeeAnne Crookham Student Affairs 1/17/13 SLS Funding Proposal Meeting

Student Affairs Katelyn Chapman, Orientation Coordinator

Orientation Office 1/22/13 Meeting

Student Affairs Rich Carey, MVRC Transition Coach

Military Veterans Resource Center

1/25/13 Military Veterans Resource Center Meeting

Academic Affairs Michele Clements, Senior Advisor

ACE 1/29/13 Majors and Minors Fair 2013 Meeting

Academic Affairs Michele Clements, Senior Advisor

ACE 2/7/13 Majors and Minors Fair 2013 Meeting

Student Affairs Rick Roberts, Ray Wikstrom, Rich Carey

Military Veterans Resource Center

2/8/13 MVRC Aurora Foundation Meeting

Academic Affairs Michele Clements, Senior Advisor

ACE 2/14/13 Majors and Minors Fair 2013 Meeting

Student Union Heather Celetti, Events & Reservations

Coordinator

Robinson Center 3/8/13 Meeting

Academic Affairs Marina Rodriguez, English Department

UNF NOW!/Recreation 4/4/13 Interview/Show

TOTAL 22

53

APPENDIX E: CAREER DEVELOPMENT UNIT

CAREER PLANNING PROGRAM REPORT 2012-13 PEER ADVISORS

Program Title/Topic Person/Dept. Requesting Date # of Attendees

Market Wednesday Career Services 9/19/12 7

Market Wednesday Career Services 9/26/12 10

Open House Orientation Office 9/29/12 40

Market Wednesday Career Services 10/3/12 8

Market Wednesday Career Services 10/10/12 6

Market Wednesday Career Services 10/17/12 9

Market Wednesday Career Services 10/24/12 5

Market Wednesday Career Services 10/31/12 7

Market Wednesday Career Services 11/7/12 4

Market Wednesday Career Services 11/14/12 6

Market Wednesday Career Services 11/21/12 8

Market Wednesday Career Services 11/28/12 4

Market Wednesday Career Services 1/16/13 9

Market Wednesday Career Services 1/23/13 5

Market Wednesday Career Services 1/30/12 8

Market Wednesday Career Services 2/6/13 7

Market Wednesday Career Services 2/13/13 10

Market Wednesday Career Services 2/20/13 5

Open House Orientation Office 2/23/13 30

Market Wednesday Career Services 2/27/13 8

Market Wednesday Career Services 3/6/13 6

Resume & Interviewing Presentation Zeta Tau Alpha Sorority 3/10/13 55

Market Wednesday Career Services 3/13/13 7

Market Wednesday Career Services 3/20/13 11

TOTAL: 24 275

54

College of Arts and Sciences Career Services The College of Arts and Sciences had an enrollment of 6,989 students based on the UNF 2012 Snapshot/Fast Facts 2013 publication. Two Career Services Coordinators: Valarie Robinson (FT- located in the COAS Academic Advising Suite) and Dee Dee Wyckoff (PT-located in the main Career Services Office) manage the career development services for the college. A grand total of 5,565 student, alumni, UNF, and Jacksonville community contacts (appointments, workshops, and resume critiques) were assisted during the 2012/2013 academic year. This represents Valarie Robinson, Career Coordinator an increase of 7% compared to the last year (5,169 contacts). During the year, Valarie advised 399 clients in one-on-one appointments, responded to 214 individual emails on various career related topics, and critiqued 477 Career Wings resumes for a total of 1,090 individual student/alumni contacts. Dee Dee provided 151 one-on-one appointments, reviewed 52 Interview Steam Interviews and 203 Career Wings resume critiques for a total of 406 individual student/alumni contacts. (Note: Ms. Wyckoff was on maternity leave from Nov.2012-Jan.2013). Additional assistance was provided by the Director, who conducted resume walk-in appointments for the four colleges; 194 COAS walk-in resume critiques were conducted. Joanna Ale, hired as a seasonal OPS Employee to assist the Dee Dee Wyckoff, Career Coordinator Career Services Office, critiqued 741 COAS resumes. Valarie and Dee Dee conducted 98 presentations during this past year (2012/2013); same as 2011/2012. They reached 3,134 students, an increase of 17% compared to last year (2,665). Valarie conducted 59 presentations to 1,836 students compared to 57 presentations to 1,503 students during 2011/2012.

55

This represents a 3.5% increase in presentations and a 22% increase in student attendance. Dee Dee conducted 39 presentations to 1,298 students compared to 39 presentations to 1,162 students during 2011/2012 The number of presentations did not increase for 2012/13 but there was an 11% increase in student attendance. Valarie and Dee Dee cross-train in order to meet the needs of students and faculty from the 15 academic departments. The following majors continue to be the most active concerning services provided: Communication, Criminology & Criminal Justice, Psychology, Biology, Political Science & Public Administration, International Studies, Sociology & Anthropology, English, Art & Design, and History. They continue to attend weekly Advising Staff Meetings to provide updates in an effort to increase student activity with all COAS academic departments. They also attended COAS Student Group Advising sessions and Transfer Orientations with the COAS Academic Advisers. Major Accomplishments for Valarie Robinson include:

• One of two Career Services Staff mentioned by name in this year’s on-line student survey. Comment was as follows:

o “Ms. Valerie Robinson is a valued member of your team. She genuinely wants students to succeed and does whatever she can to assist in resume building and placement.”

• Member of several university committees: UNF Leadership Summit Planning Committee (Conducted two “Branding Your Resume” presentations during the Fall 2012 UNF Leadership Summit), Advisory Board for the Pre-Law Program, African American Faculty & Staff Association Social Action Planning Committee, and the Career Services’ Employer Relations Coordinator Search and Webpage Committees

• 50% increase in Liaison Meetings/Contacts with COAS Faculty, Student Groups, and UNF Constituents for the 2012-2013 AYR; 69 compared to 46 during 2011-2012 AYR

• Conducted 59 Presentations (3.5% increase compared to 57 during 2011-2012 AYR) • Successfully co-implemented the STAR Certification process for 328 Communication and Criminal Justice Pre-

Interns and Interns via collaboration with department internship coordinators. Achieved a total of 372 COAS S.T.A.R. Certified students for 2012/2013 AYR representing a 12.39% increase in comparison to 2011/2012 (331 students)

• Continued to serve as the IDS 3949 Instructor. Achieved a 118% increase in student participation in the COAS elective internship, formally named Co-op ( 24 compared to 11 in 2011/2012 AYR)

• Adjunct Instructor for the EDG 2000 Career Planning course • Attended 19 training and development workshops to enhance counseling skill set

Major Accomplishments for Dee Dee Wyckoff include: • Conducted 151 one-on-one appointments, 52 Interview Stream contacts, 203 Career Wings resume reviews (Note:

Ms. Wyckoff was on maternity leave from Nov. 2012-Jan. 2013) • Conducted 39 presentations reaching 1,298 students an increase of 11% from 2012/2012 • Co-implemented the S.T.A.R. Certification process for 328 Communication and Criminal Justice Pre-Interns and

Interns with departmental internship coordinators. A total of 372 COAS S.T.A.R. Certified students for 2012/13. There was a 12.39% increase as compared to 2011/12 (331).

• Presented to the Sisters Cities International Conference regarding International Careers • Served as an Adjunct Instructor for Career Planning Class EDG 2000 for Fall 2013 • Serves as the Part-time OPS Alumni Coordinator beginning Dec. 2012 (95 Alumni appts., 424 Career Wings

Resumes Reviews) • Total number of all- contacts for COAS students and UNF Alumni who received career advisement was 925

56

Table 11: College of Arts & Sciences Total Student Contacts by Academic Year (Valarie Robinson and Dee Dee Wyckoff) July 2008 –June 2009 1,513 (2 Career Coordinators, VR & AG)

July 2009 –June 2010

2,128 (2 Career Coordinators, VR & DW) VR = 1,208; DW = 920

July 2010 – June 2011

2,481 (2 Career Coordinators, VR & DW) VR = 1,524; DW = 957

July 2011 –June 2012 2,289 (2 Career Coordinators, VR & DW) VR = 1,636; DDW = 653

July 2012 –June 2013 1,497 (2 Career Coordinators, VR & DW) VR (1,091), DDW (406), JA (741), RR (194) (Total: 2,432)

Table 11 shows a comparison of total student/alumni contacts (appointments, phone, email, and Career Wings resume critiques) for the past and the current years for the College of Arts and Sciences. Student marketing and outreach resulted in the need for additional assistance to meet the needs of COAS students. The S.T.A.R. Communication process (250+ students) required more administrative time to track student participation and completion than expected. Joanna Ale was hired as an OPS Employee to assist with Career Wings resume critiques due to the S.T.A.R. program and maternity leave for two staff members; 741 COAS students received resume reviews November 2012- April 2013. Rick Roberts, Director, conducted 194 COAS resume reviews as walk-in appointments in the main Career Services Office. Total student contact for the College of Arts & Sciences increased 6% for the 2012/2013 year. Table 12: Career Services Presentations/Workshops for the College of Arts and Sciences (Valarie Robinson and Dee Dee Wyckoff; 2008/2009 – V. Robinson & A. Gonzalez)

2008-2009 Number of Presentations

32

2008-2009 Number of Students Attending

684 2009-2010

Number of Presentations 46

2009-2010 Number of Students Attending

943

2010 -2011 Number of Presentations

71

2010- 2011 Number of Students Attending

1,907

2011-2012 Number of Presentations

98

2011-2012 Number of Students Attending

2,665

2012-2013 Number of Presentations

98

2012-2013 Number of Students Attending

3,134

Table 12 shows number of Career Services presentations for the last four (4) years. The number of presentations remained the same (98) for 2012/2013. The number of students who attended was 3,134 compared to 2,665, a 17% increase.

57

Table 13: College of Arts and Sciences STAR Program Certifications (Valarie Robinson and Dee Dee Wyckoff)

2008-2009 Total Number of Students

Who Completed STAR Program 111

2008-2009 Total Number of Students

Who Participated 238

2009-2010 Total Number of Students

Who Completed STAR Program 166

2009-2010 Total Number of Students

Who Participated 309

2010-2011 Total Number of Students

Who Completed STAR Program 288

2010-2011 Total Number of Students

Who Participated 394

2011-2012 Total Number of Students

Who Completed STAR Program 331

2011-2012 Total Number of Students

Who Participated 1075

2012-2013 Total Number of Students

Who Completed STAR Program 372

2012-2013 Total Number of Students

Who Participated 596

Table 13 shows the number of students participating in the STAR Program; a series of seminars, workshops, and services designed to help students develop the skills needed to be successful following graduation. The 2012/2013 year resulted in 372 COAS STAR Certified students in comparison to 331 for AY 2011/2012. This represents a 12% increase in the number of STAR Certified students in comparison to last year. Note: The Number of Students Who Participated cannot be accurately compared due to the switch from Simplicity to CSO Interfase. An Activity Date parameter was added May 2012 to assure more accurate STAR tracking with CSO. Table 14: Student Registered for IDS 3949 COAS Elective Internship

2008-2009 Number of COAS

Students Registered in Cooperative Education

2009-2010 Number of COAS

Students Registered in

Cooperative Education

2010 -2011 Number of COAS

Students Registered in Cooperative

Education

2011-2012 Number of COAS

Students Registered in Cooperative

Education

2012-13 Number of COAS

Students Registered in Cooperative Education

6 17 9 11 24

Table 4 shows a 218% increase in COAS students registered in IDS 3949 Elective Internship for 2012/2013. The experiential program is no longer referred to as Cooperative Education due to the fact that vast majority of the positions are unpaid, not paid as required for all cooperative education positions.

58

Table 15: Individual Contacts: College of Arts and Sciences: 2 Career Coordinators 2008-2009

Number of Individual Meetings

with Faculty, Administrators, Student Group Leaders

and Employers

2009-2010 Number of Individual

Meetings With

Faculty, Administrators, Student Group Leaders

and Employers

2010-2011 Number of Individual

Meetings With

Faculty, Administrators, Student Group Leaders

and Employers

2011-2012 Number of Individual

Meetings With

Faculty, Administrators, Student Group Leaders

and Employers

2012-2013 Number of Individual

Meetings With

Faculty, Administrators, Student Group Leaders

and Employers

23

21 70 VR= 53, DD=17

130 VR = 91, DD = 39

141 VR =111, DD =30

Table 15 shows an 8% increase in the number of Career Services individual contacts with College of Arts and Sciences faculty, administration, student group leaders, and employers compared to the previous year; includes informational sessions, appointments, phone, and email contacts. Table 16: Pre-Law Day

2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 +/- % change

Employers/Booths 38 36 15 21 26 +24%

Number of Students Attending 138 103 165 169 156 -8%

Number of Students (returning evaluations)

Who Would Recommend the Event

34/35 64/65 65/66 54/54 61/61 +13% (97%) (98%) (98%) (100%) (100%) 0%

Number of Students Rating the Event Good & Excellent

or Very Good & Excellent

32/35 60/65 60/66 48/54 60/61 (91%) (92%) 91% (89%) (98%) +10%

Table 16 provides information regarding the outcome of the Pre-Law Day event. The event took place in the Student Union and was scheduled the week prior to the big three Florida universities (UF, FSU, and UCF). There was a 24% increase in law school attendance. Overall, both students and recruiters were pleased with the event. An increase of 10% of the students, who returned an evaluation, rated the event as Excellent or Very Good. 100% of the students said they recommend Pre-Law Day to other students. 95% of participating Recruiters who returned evaluations rated the Event as Excellent or Very Good.

FUTURE DIRECTIONS

Marketing and outreach initiatives during 2012/2013 have resulted in an increase of Arts and Sciences students seeking career assistance. The Office recognizes the need to make Dee Dee Wyckoff a Full-Time Liaison in order to more effectively meet the demand of the College. Valarie and Dee Dee will continue to network and collaborate with COAS faculty, staff, and student groups to enhance resources and programs that address students’ needs. To accomplish this, they will continue to meet with the Academic Advisers and assigned department faculty and chairpersons as needed. The S.T.A.R. Program will be promoted as a volunteer option, rather than as a requirement for the 250+ Communication intern and pre-intern students. This will reduce the administrative time needed to track S.T.A.R. completion and will consequently allow the COAS Liaisons to offer more one-on-one assistance for all of the 77 majors housed in the College of Arts and Sciences. Career Wings registration will continue to be a focus as a way to connect COAS students with employers. The promotion of internship experience will be a priority. The Liaisons will collaborate with departments seeking to prepare students for internships. They will continue to conduct class and student group presentations as a way to reach more students. Valarie will continue to manage the COAS Experiential Learning in the Liberal Arts course (Elective Internship). Continued effort will be made to assure that Career Services maintains quality service for all COAS students and alumni.

59

APPENDIX A

CAREER LIAISON CAREER PROGRAM REPORT 2012-2013 Staff Member: Valarie Robinson- COAS Liaison

Program Title/Topic Person/Dept. Requesting Date #

attendees COAS CLASS PRESENTATIONS (35)

1. CJ Pre-Internship Class Star 1 (Day)

Joy Feria/Criminology & Criminal Justice 5-15-12 32

2. CJ Pre-Internship Class Star 1 (Night)

Joy Feria/Criminology & Criminal Justice 5-15-12 38

3. CJ Pre-Internship Class Star 2 (Day)

Joy Feria/Criminology & Criminal Justice 5-17-12 32

4. Career Services Overview and STAR 1

Chunsik Lee, PR Seminar Class 5-24-12 49

5. Communication Interns-STAR 1 Paula Horvath-Neimeyer/Communication 6-12-12 34 6. Communication Interns-STAR 1 Paula Horvath-Neimeyer/Communication 6-21-12 18 7. Communication Interns-STAR 1 Paula Horvath-Neimeyer/Communication 7-17-12 8 8. Career Services Overview Janet Hurlock/Political Science 7-19-12 48 9. CJ Pre-Internship Class Star 1

(Day) Joy Feria/Criminology & Criminal Justice 8-23-12 49

10. Career Services Overview/Career Wings Demo

Janet Hurlock/Political Science 8-27-12 80

11. Communication Pre-Interns-STAR 1

Paula Horvath-Neimeyer/Communication 8-27-12 44

12. CJ Pre-Internship Class Star 1 & 2 (Night)

Joy Feria/Criminology & Criminal Justice 8-28-12 38

13. Communication Pre-Interns-STAR 1

Paula Horvath-Neimeyer/Communication 8-29-12 50

14. CJ Pre-Internship Class Star 2 (Day)

Joy Feria/Criminology & Criminal Justice 8-30-12 49

15. Communication Pre-Interns-STAR 1

Paula Horvath-Neimeyer/Communication 8-31-12 37

16. Career Services Overview and STAR 1

Chunsik Lee, PR Seminar Class 9-13-12 50

17. Communication Interns-STAR 1& 2

Paula Horvath-Neimeyer/Communication 9-20-12 21

18. Communication Interns-STAR 1& 2

Paula Horvath-Neimeyer/Communication 9-25-12 20

19. Communication Pre-Interns-STAR 2

Paula Horvath-Neimeyer/Communication 10-8-12 38

20. STAR 1 & 2-Communication Interns

Paula Horvath-Neimeyer/Communication 10-9-12 18

21. Communication Pre-Interns-STAR 2

Paula Horvath-Neimeyer/Communication 10-10-12 32

22. Communication Pre-Interns-STAR 2

Paula Horvath-Neimeyer/Communication 10-12-12 21

60

23. STAR 1 & Career Services Library Tour

Pam Hnyl/English 11-13-12 18

24. CJ Pre-Internship Class Star 1 (Day)

Cathy Chadeayne/Criminal Justice 1-15-13 50

25. CJ Pre-Internship Class Star 1 & 2 (Night)

Cathy Chadeayne/Criminal Justice 1-15-13 42

26. CJ Pre-Internship Class Star 2 (Day)

Cathy Chadeayne/Criminal Justice 1-17-13 50

27. Career Services Overview and STAR 1

Chunsik Lee, PR Seminar Class 1-29-13 29

28. Career Services Overview and STAR 1

Chunsik Lee, PR Seminar Class 1-29-13 32

29. Communication Pre-Interns-STAR 1

Paula Horvath-Neimeyer/Communication 2-8-13 79

30. Communication Pre-Interns-STAR 1

Paula Horvath-Neimeyer/Communication 2-8-13 36

31. Communication Pre-Interns-STAR 1

Paula Horvath-Neimeyer/Communication 2-8-13 19

32. Communication Pre-Interns-STAR 2

Paula Horvath-Neimeyer/Communication 2-22-13 57

33. Communication Pre-Interns-STAR 2

Paula Horvath-Neimeyer/Communication 2-22-13 43

34. Communication Pre-Interns-STAR 2

Paula Horvath-Neimeyer/Communication 2-22-13 30

35. Career Services Overview/Career Wings Demo

Janet Hurlock/Political Science 3-4-13 30

Sub Total of COAS Class Presentations 1321 Career Planning CLASS PRESENTATIONS (9)

1. Overview of COAS: Liaison Overview

Rick Roberts/Career Services 5-29-12 18

2. Overview of COAS: Liaison Overview

Sharon Snow/Career Services 9-18-12 18

3. Overview of COAS: Liaison Overview

Maria Castro /Career Services 9-26-12 20

4. Overview of COAS: Liaison Overview

Vivian Senior/Career Services 10-1-12 20

5. Overview of COAS: Liaison Overview

Dee Dee Wyckoff/Career Services 10-29-12 4

6. Overview of COAS: Careers for COAS Majors

Rick Roberts/Career Services 1-28-13 20

7. Overview of COAS: Liaison Overview

Rick Roberts/Career Services 2-12-13 20

8. Overview of COAS: Liaison Overview

Vivian Senior/Career Services 2-20-13 20

9. Resumes and Cover Letters Maria Castro/Career Services 3-27-13 20

61

Sub Total of Career Planning Presentations

160

Student Clubs/Organizations Presentations (9)

1. UNF Leadership Summit- Branding Your Resume and Cover Letter, Session 1

Inst. Values, Community, Leadership 10-19-12 29

2. UNF Leadership Summit- Branding Your Resume and Cover Letter, Session 2

Inst. Values, Community, Leadership 10-19-12 22

3. African American Student Union- STAR 1 Resumes

Rashaad Ethridge /Club Coordinator 10-23-12 16

4. PRSSA-Resume Overview and Critiques

Nicole Sabol/Professor Bobbie Doggett 10-24-12 13

5. African American Student Union- STAR 2 Resumes

Rashaad Ethridge /Club Coordinator 10-30-12 14

6. Phi Alpha Delta Law Society: Career Services Overview and Career Wings Demo

LeAnn Frasier/President 2-14-13 10

7. Psi Chi Psychology Club-Applying to Graduate School

LeAnn Anderson for Club President 2-20-13 8

8. Phi Alpha Delta Law Society: STAR 1 Resumes

LeAnn Frasier/President 2-28-13 7

9. Phi Alpha Delta Law Society: STAR 2 Interviews

LeAnn Frasier/President 3-7-13 12

Sub Total of Student Clubs/Organizations Presentations

131

ACADEMIC ORIENTATION PRESENTATIONS (3)

1. COAS Transfer Orientation Breakout

Liz Wondell/Director COAS Advising 6-11-12 62

2. COAS Transfer Orientation Breakout

Liz Wondell/Director COAS Advising 7-9-12 87

3. COAS Transfer Orientation Breakout

Liz Wondell/Director COAS Advising 3-27-13 26

Sub Total of Academic Orientation Programs

175

UNF COMMUNITY PRESENTATIONS (3)

1. Continuing Education- Resumes and Cover Letters

Valerie Murphy/Program Director Legal Studies

7-2-12 10

2. African American Faculty and Cathy Johnson, Chair AAFSA Social 8-4-12 21

62

Staff Association Family & Friends Day-Career Enhancement Workshop: Mind-mapping Your Way to Success

Action Committee

3. Continuing Education- Resumes and Cover Letters

Nancy Harrison/Instructor Legal Studies 2-25-13 18

Sub Total of UNF Community Presentations

49

TOTAL OF ALL PRESENTATIONS (59) Total outreach/number of students

attending presentations 1836

Comparison to previous year Tot. 2012-2013 1,836 (59 COAS

presentations) 1836

2011/2012 conducted 2 UNF All Majors Orientations to assist Counseling unit (Total of 720 students)

Tot. 2011-2012 1,503 (57 COAS presentations)

1503

Note: 3.5% increase in presentations And a 22.16% increase in student outreach (attendance)

APPENDIX B

Valarie Robinson, COAS Liaison MEETINGS/CONTACTS: FACULTY, ADVISERS, & STUDENT GROUPS 2012-2013

College Name/Title of Person Department Date Reason for

Meeting/Contact 1. COAS Liz Wondell/Director

COAS Advising COAS Advising 5-1-12 COAS Advising Staff

Meeting 2. COAS Marty Edwards/Director

Pre-Law Program Political Science 5-3-12 Pre-Law Day

3. COAS Rick Roberts/Director Career Services 5-14-12 Co-op Internships Details

4. COAS Matt Corrigan/Chair Political Science 5-16-12 Poli Sci Osprey Advantage

5. COAS Diane Dawood, Outreach Coordinator

Inst. Values, Community, Leadership

5-23-12 UNF Leadership Summit Committee Meeting

6. COAS

Liz Wondell/Director COAs Advising

COAS Advising 5-29-12 COAS Advising Staff Meeting

7. COAS COAS Advising Staff Meeting

COAS Advising 6-5-12 COAS Advising Staff Meeting

8. COAS Marty Edwards Political Science 6-6-12 Pre-Law Day 9. COAS

Liz Wondell/Director COAs Advising

COAS Advising 6-12-12 COAS Advising Staff Meeting

10. COAS

Liz Wondell/Director COAs Advising

COAS Advising 6-19-12 COAS Advising Staff Meeting

11. COAS Matt Corrigan/Chair Political Science 6-25-12 Osprey Advantage

63

12. COAS Diane Dawood, Outreach Coordinator

Inst. Values, Community, Leadership

6-26-12 UNF Leadership Summit Committee Meeting

13. COAS Liz Wondell/Director COAs Advising

Women’s Center 7-10-12 COAS Advising Staff Meeting

14. COAS Cathy Johnson AAFSA (Diversity) 7-13-12 Social Action Event planning meeting

15. COAS Jeff Coker Academic Affairs 7-18-12 Osprey Advantage 16. COAS Liz Wondell/Director

COAs Advising COAS Advising 7-17-12 COAS Advising Staff

Meeting 17. COAS Cathy Johnson AAFSA (Diversity) 7-20-12 Social Action Event

planning meeting 18. COAS Liz Wondell/Director

COAs Advising COAS Advising 7-24-12 COAS Advising Staff

Meeting 19. COAS Matt Corrigan/Chair Political Science 7-25-12 Osprey Advantage 20. COAS Cathy Johnson AAFSA (Diversity) 7-25-12 Social Action event

planning meeting 21. COAS Paula Horvath-Neimeyer,

Roberta Doggett/Internship Coordinators

Communication 7-31-12 Communication STAR presentations

22. COAS Dr. Cheresa Hamilton AAFSA (Diversity) 8-1-12 AAFSA 3rd Qtr. Meeting

23. COAS Liz Wondell/Director COAs Advising

COAS Advising 8-7-12 COAS Advising Staff Meeting

24. COAS Jo Carlisle/ Advisor

ACE 8-7-12 Overview of Bb Resource/Osprey Advantage

25. COAS Liz Wondell/Director COAS Advising

COAS Advising 8-14-12 COAS Advising Staff Meeting

26. COAS Matt Corrigan/Chair Political Science 8-20-12 Osprey Advantage 27. COAS Diane Dawood/Outreach

Coordinator Inst. For Values, Community, Leadership

9-7-12 2012 Leadership Summit Committee Meeting

28. COAS Liz Wondell/Director COAs Advising

COAS Advising 9-12-12 COAS Advising Staff Meeting

29. COAS Marty Edwards Political Science 9-12-12 Pre-Law Day 30. COAS Rick Roberts/Director Career Services 9-13-12 Search Committee 31. COAS Cathy Johnson AAFSA (Diversity) 9-14-12 Social Action

Committee 32. COAS Marty Edwards Political Science 9-19-12 Pre-Law Advisors 33. COAS Diane Dawood/Outreach

Coordinator Inst. For Values, Community, Leadership

9-26-12 2012 Leadership Summit

34. COAS Rick Roberts/Director Career Services 9-27-12 Search Committee 35. COAS Marty Edwards/Pre-Law

Program Direct. Political Science 10-1-12 Pre-Law Day program,

update 36. COAS Rick Roberts/Director Career Services 10-2-12 Employer Relations

Phone interviews 37. COAS Liz Wondell/Director

COAs Advising COAS Advising 10-3-12 COAS Advising Staff

Meeting 38. COAS Rick Roberts/Director Career Services 10-4-12 Employer Relations

Phone interviews 39. COAS Rick Roberts/Director Career Services 10-15-12 Emp. Relations On-

campus Interviews 40. COAS Rick Roberts/Director Career Services 10-17-12 Emp. Relations On-

campus Interviews 41. COAS Liz Wondell/Director COAS Advising 10-17-12 COAS Advising Staff

64

COAs Advising Meeting 42. COAS Rick Roberts/Director Career Services 10-22-12 Emp. Relations On-

campus Interviews 43. COAS Liz Wondell/Director

COAs Advising COAS Advising 10-31-12 COAS Advising Staff

Meeting 44. COAS Debra Murphy/Chair Art & Design 11-5-12 Guardian

Apprenticeship 45. COAS Rick Roberts/Director Career Services 11-5-12 Employer Relations

Interviews 46. COAS Rick Roberts/Director Career Services 11-13-12 Employer Relations

Interviews 47. COAS Michael Toglia/Chair Psychology 11-27-12 Concerns about a

student, M. Dubitsky 48. COAS Liz Wondell/Director

COAS Advising COAS Advising 11-28-12 COAS Advising Staff

Meeting 49. COAS Rick Roberts/Director Career Services 12-4-12 Search Committee

Wrap-up 50. COAS Cathy Chadeayne/CJ Pre-

Internship Coordinator Criminal Justice 1-8-13 STAR presentation

dates 51. COAS Liz Wondell/Director

COAS Advising COAS Advising 1-16-13 COAS Advising Staff

Meeting 52. COAS Jeff Coker/Matt Corrigan Academic

Affairs/Political Science 1-29-13 Osprey Advantage

Course Debrief 53. COAS Marty Edwards/Director

Pre-Law Program COAS Advising 2-6-13 Pre-Law Advisors

Meeting 54. COAS Paula Horvath-Neimeyer,

Roberta Doggett/Internship Coordinators

Communication 2-8-13 Pre-Interns and Interns’ Bb sites, CWings, STAR process

55. COAS Liz Wondell/Director COAS Advising

COAS Advising 2-13-13 COAS Advising Staff Meeting

56. COAS George Candler/MPA Program Director

MPA/Political Science 2-16-13 MPA Accreditation Review

57. COAS Liz Wondell/Director COAS Advising

COAS Advising 2-20-13 COAS Advising Staff Meeting

58. COAS Cathy Chadeayne/CJ Pre-Internship Coordinator

Criminal Justice 2-27-13 Planning for Face-2-Face mock interviews

59. COAS Liz Wondell/Director COAS Advising

COAS Advising 3-6-13 COAS Advising Staff Meeting

60. COAS George Candler/MPA Program Director and MPA Accreditation Members (3)

MPA/Political Science 3-7-13 MPA Accreditation meeting/review of Career Service resources for MPAs

61. COAS Bernice Alomar/OCT Adviser

On Campus Transition Program

3-7-13 On-Campus Transition internship options

62. COAS Ambassador Nancy Soderberg/Public Service Instructor

Political Science 3-11-13 Overview of Career Services’ student resources in prep for internships

63. COAS Liz Wondell/Director COAS Advising

COAS Advising 3-13-13 COAS Advising Staff Meeting

64. COAS Cathy Chadeayne/CJ Pre-Internship Coordinator

Criminal Justice 3-27-13 Feedback on Mock Interview Process using CJ staff, Internship Site Coordinators, and UNF Alumni

65. COAS Ambassador Nancy Soderberg/Public Service

Political Science 4-16-13 Public Service Internships, student and

65

Instructor, Matt Corrigan/Chair

administrative management by Career Services

66. COAS Liz Wondell/Director COAS Advising

COAS Advising 4-17-13 COAS Advising Staff Meeting

67. COAS Dan Richard/Professor Psychology 4-17-13 IDS 3949, as a research assignment, local Re-entry Program

68. COAS Michael Binder Political Science 4-23-13 IDS option for study abroad student

69. COAS Marty Edwards/Director Pre-Law Program

Political Science 4-29-13 Pre-Law Day, Speaker, schedule of Showcase hours

APPENDIX C

COLLEGE OF ARTS AND SCIENCES EMPLOYER CONTACTS: 2012-2013

Staff Member: Valarie Robinson

Date Employer Representative/Title

Organization/Contact Information/Notes

Via Phone

Meeting On-campus

Meeting Site Visit

Sent Email

1. 5/21/12 Casey Olson/Marketing & PR Manager

Go Cocktails! Sugar Free Cocktail Mixers Cell: 904-524-5048, Casey@gococktails.com

x

2. 6/4/12 Kelvin Richardson/Manager

Tiffany & Company /641-9720, kelvin.richardson@tiffany.com /recruitment

x x

3. 6/19/12 Celeste Herndon/Recruiter

Kelly Educational Services x

4. 6/20/12 Sue Corso/President More Space Place/645-5222/msue.corso@morespaceplace.com /seeking a social media intern

x x

5. 6/21/12 Doug Robinson/Director

BYO Recreation (formally Playground)/994-3658/doug@byoplayground.com /recruitment for temp to FT position

x x

6. 6/26/12 Robyn Lorfink/Recruitment Director & Jacqui Cheney/Area Director

City Year / 321-355-1623 rlorfink@cityyear.org jcheney@cityyear.org

x

7. 7/3/12 Elaine Ly/Store Manager

Ross Stores/564-2028 x x

8. 7/18/12 Mike Strozak/FL Region Sales Manager

Neff Rentals x

9. 7/19/12 Mike Strozak/FL Region Sales Manager

Neff Rentals x

10. 8/1/12 Kim Lambert/HR Generalist/Recruiter

Florida Times Union x x

66

11. 8/6/12 Bonnie Rose/Program Director

NCCD Center for Girls & Young Women/ 416-3102/ Co-op students and guidelines

x x

12. 8/7/12 Bob Deblois/General Manager

Cox Communication/245-8732/ co-op students

x

13. 8/8/12 Barbara Markowski/Refugee Resettlement

Catholic Charity x x

14. 8/8/12 Jennifer Yoder /Director Business Development

England, Thims & Miller, Inc./642-8990/yoderj@etminc.com

x

15. 8/16/12 Jordan Henry/Marketing Coordinator

OPS/357-1538/Jordan.henry@lpsvcs.com

x x

16. 8/16/12 Tom Friel/Recruiter Bastech, tfriel@bastech-chem.com x x 17. 8/23/12 Verona Scoggins Fundraiser for Mayo/210-9195 X 18. 8/29/12 Allison Benivento Jacksonville Zoo/401-1141, 757-

4463x211 x x

19. 9/4/12 Robert Jackson/Recruiter

Right Path Behavioral Health Services/seeking Psych & Soc Alumni and graduating Srs/djackson@rightpathbehavior.com

x x

20. 9/7/12 Michele Jones

New Hope assembly of God/russmich7@gmail.com/(904)705-7131

x

21. 9/14/12 Amal Nadim, Chairman/President

Elite Group International, LLC U.S.A: Office Tel. 904-361-9074, Fax. 904-215-5249, Email : AmalNadim@att.net

x x

22. 9/21/12 Kate Mesic, Esquire

Law Offices of Kate Mesic, P.A. Criminal Defense Traffic Tickets Commercial Disputes/388-4030 ext. 408/kate@mesiclaw.com

x

23. 10/15/12 Susan Reese, Recruiter

Availity Staffing/770-862-7913/returned VM, questions about stats for programming developer; referred to Rebecca Johnson

x

24. 10/15/12 Toni Williams Manager of Community Involvement

Second Harvest North Florida/517-5560/ referred by Dean, followed-up to let Toni know I saw her position posted in CWINGS and I have shared it with students I meet with

x

25. 10/30/12 City Year x 26. 11/1/12 Jenny Hull/ HR

Manager Vacation Rental Pros, 904-385-3888, Ext 7060, Jenny@vrpros.emailcenterpro.com

x

27. 11/2/12 Justine Favere/President

Guardian Staffing, 570.332.5423, justinefavere@gmail.com

x

67

28. 11/6/12 Bonnie Rose/ Program Director

NCCD Center for Girls & Young Women (Girls Matter), 904-416-3102, brose@nccdglobal.org

x

29. 11/8/11 Eric Kennedy, CEO Flip Flop Media, 551-2409, eric@flipflop-media.com

x x

30. 11/14/12 Cindy, Director Music Time, 696-9882, seeking PT vocal and guitar instructors, wanted referrals, shared info., about posting process, and connected her to the Dept. Chair

x

31. 11/14/12 Justine Favere/President

Guardian Enterprises, 904.372.3131, justin@guardianenterprises.com

x x

32. 11/16/12 Kendra Roberts/Recruitment Director

City Year, 614.806.5457, kroberts@cityyear.org

x

33. 11/27/12 Christian Winicki Wireinsight.com/ckw@wireinsight.com x 34. 12/3/12 Kateena LaPrade Doors of Opportunity,904-256-9112,

info@doorsofopportunity.net x x

35. 12/4/12 Tim Morgan, Marketer

1st Tee (PGA Chartable Div.), 404-395-2100, Tim.Morgan.Marketer@gmail.com.com

x x

36. 1/7/13 Ryan Coleman

Coley Electric & Plumbing Supply, 912-265-2200 Phone, ryan@coleyelectric.com

x

37. 1/29/13 Carlos Padilla, Officer/Recruiter

Orange County Sheriff’s Office, 321-558-9147, carlos.padilla@ocfl.net

x x

38. 1/30/13 Kim Ross, Rethink Energy Florida

kim@rethinkenergyflorida.org x

39. 3/4/13 Gwen Griggs/Growth Strategist

Health Designs, 904.285.2019, gwen@healthdesigns.net

x

40. 3/6/13 Karin Tucker President/CEO

Florida First Coast Ch. - Associated Builders & Contractors, (904) 731-1506 Office www.abcfirstcoast.com

x x

41. 3/27/13 Daryl A Siewert, Business/Traffic Manager

Steve Kaufman Public Relations, (904) 388-7447, www.sjkpr.com

42. 4/15/13 Julie Anderson

On Pay Solutions, jnanderson@onpaysolutions.com

x

68

APPENDIX D: CAREER LIAISON CAREER PROGRAM REPORT 2012-2013

Staff Member: Dee Dee Wyckoff- COAS Liaison

Program Title/Topic Person/Dept. Requesting Date # Attendees

STAR PROGRAM CLASS PRESENTATIONS (20)

STAR-Resume Wkshp Joy Feria/Criminal Justice 5/15/2012 32

STAR-Interviewing Wkshp Joy Feria/Criminal Justice 5/17/2012 38

STAR-Interviewing Wkshp Joy Feria/Criminal Justice 5/17/2012 38

STAR-Res/Int for Comm Only Dr. Paula Horvath/Communication 6/21/2012 18

STAR Res/Int for Comm Only Dr. Paula Horvath/Communication 7/10/2012 15

STAR Res/Int for Comm Only Dr. Paula Horvath/Communication 7/19/2012 10

STAR-Resume Wkshp Joy Feria/Criminal Justice 8/23/2012 50

STAR-Resume Wkshp Dr. Paula Horvath/Communication 8/27/2012 42

STAR-Resume Wkshp Dr. Paula Horvath/Communication 8/29/2012 40

STAR-Resume Wkshp Dr. Paula Horvath/Communication 8/31/2012 21

STAR-Resume and Interviewing Joy Feria/Criminal Justice 8/28/2012 35

STAR-Res/Int for Comm Interns Dr. Paula Horvath/Communication 9/20/2012 21

STAR-Res/Int for Comm Interns Dr. Paula Horvath/Communication 9/25/2012 20

STAR-Interviewing Wkshp Dr. Paula Horvath/Communication 10/8/2012 38

STAR-Res/Int for Comm Interns Dr. Paula Horvath/Communication 10/9/2012 18

STAR-Interviewing Wkshp Dr. Paula Horvath/Communication 10/10/2012 32

STAR-Interviewing Wkshp Dr. Paula Horvath/Communication 10/12/2012 21

STAR-Resume Wkshp Dr. Leslie Kaplan/Honors Program 10/30/2012 120

STAR-Resume Wkshp Dr. Paula Horvath/Communication 2/8/2013 79

STAR-Interviewing Wkshp Dr. Paula Horvath/Communication 2/22/2013 130

SUBTOTAL OF "STAR" PROGRAM PRESENTATIONS (20) 818

CAREER PLANNING CLASS PRESENTATIONS (8)

COAS Liaison Overview Vivian Senior/Career Services 7/9/2012 20

COAS Liaison Overview Maria Castro/Career Services 7/9/2012 10

COAS Liaison Overview Rick Roberts/Career Services 9/25/2012 24

COAS Liaison Overview Valarie Robinson/Career Services 9/25/2012 20

COAS Liaison Overview Synne Claire Jones/Academic Center for Excellence

10/11/2012 20

COAS Liaison Overview Valarie Robinson/Career Services 2/12/2013 5

69

COAS Liaison Overview Maria Castro/Career Services 2/13/2013 8

Resume Wkshp for Career Planning Valarie Robinson/Career Services 3/14/2013 15

SUBTOTAL OF CAREER PLANNING CLASS PRESENTATIONS (8) 122

COLLEGE OF ARTS AND SCIENCES PRESENTATIONS (9)

Career Services Overview Dr. Andres Gallo/Economics 9/18/2012 25

Career Services Overview Wilma Case Starkes/Biology Academic Advising

10/9/2012 39

Career Services Overview Wilma Case Starkes/Biology Academic Advising

10/16/2012 39

Exploring Careers in Psy Alisa Aston/Psychology 10/19/2012 30

Exploring Careers in Psy Alisa Aston/Psychology 10/19/2012 30

Career Services Overview Wilma Case Starkes/Biology Academic Advising

3/4/2013 40

Career Services Overview Wilma Case Starkes/Biology Academic Advising

3/7/2013 45

Exploring Careers in Psy Alisa Aston/Psychology 3/15/2013 17

Exploring Careers in Psy Alisa Aston/Psychology 3/15/2013 18

SUBTOTAL FOR COLLEGE OF ARTS AND SCIENCES PRESENTATIONS (9) 283

COMMUNITY PRESENTATIONS (2)

Careers for International Studies Sister Cities International Conf. 7/13/2012 15

Navigating Your Career Path Dr. Rod Cox/St. John's Country Day School 4/19/2012 60

SUBTOTAL FOR COMMUNITY PRESENTATIONS (2) 75

TOTAL FROM ALL STAR PRESENTATION (20)

818

TOTAL FROM ALL CAREER PLANNING CLASS PRESENTATIONS (8) 122

TOTAL FROM ALL COLLEGE OF ARTS AND SCIENCES PRESENTATIONS (9) 283

TOTAL FROM ALL COMMUNITY PRESENTATIONS (2) 15

GRAND TOTAL OF COAS PRESENTATIONS AND PROGRAMS MANAGED BY DEE DEE (39)

1298

70

APPENDIX E: COLLEGE OF ARTS AND SCIENCES

MEETINGS/CONTACTS: FACULTY, ADVISERS, & STUDENT GROUPS 2012-2013 Staff Member: Dee Dee Wyckoff

College/ Office

Name/Title Department Date Reason

COAS Academic Advisors Meeting

COAS Academic Advising

5/1/2012 COAS Advising Staff Meeting

COAS Academic Advisors Meeting

COAS Academic Advising

5/29/2012 COAS Advising Staff Meeting

COAS Academic Advisors Meeting

COAS Academic Advising

6/5/2012 COAS Advising Staff Meeting

COAS Academic Advisors Meeting

COAS Academic Advising

6/19/2012 COAS Advising Staff Meeting

COAS Academic Advisors Meeting

COAS Academic Advising

7/24/2012 COAS Advising Staff Meeting

COAS Academic Advisors Meeting

COAS Academic Advising

8/7/2012 COAS Advising Staff Meeting

COAS Academic Advisors Meeting

COAS Academic Advising

8/14/2012 COAS Advising Staff Meeting

COAS Academic Advisors Meeting

COAS Academic Advising

9/12/2012 COAS Advising Staff Meeting

Career Services

Career Services Search Committee

CS, Phil., Bio., and Poli. Sci.

9/13/2012 Employer Relations position for COAS

COAS Academic Advisors Meeting

COAS Academic Advising

9/19/2012 COAS Advising Staff Meeting

Career Services

Career Services Search Committee

CS, Phil., Bio., and Poli. Sci.

9/27/2012 Employer Relations position for COAS

Career Services

Career Services Search Committee

CS, Phil., Bio., and Poli. Sci.

10/2/2012 Employer Relations position for COAS

Career Services

Academic Advisors Meeting

COAS Academic Advising

10/3/2012 COAS Advising Staff Meeting

COAS Dr. Judith Ochrietor Biology 10/3/2012 Grad School Fair and New Pre-Professionals Program

Career Services

Career Services Search Committee

CS, Phil., Bio., and Poli. Sci.

10/4/2012 Employer Relations position for COAS

Career Services

Career Services Search Committee

CS, Phil., Bio., and Poli. Sci.

10/15/2012 Employer Relations position for COAS

Career Services

Career Services Search Committee

CS, Phil., Bio., and Poli. Sci.

10/17/2012 Employer Relations position for COAS

Career Services

Career Services Search Committee

CS, Phil., Bio., and Poli. Sci.

10/22/2012

Employer Relations position for COAS

Career Services

Career Services Search Committee

CS, Phil., Bio., and Poli. Sci.

10/25/2012 Employer Relations position for COAS

COAS Academic Advisors Meeting

COAS Academic Advising

10/31/2012 COAS Advising Staff Meeting

COAS Dr. Lori Lange Psychology 11/6/2012 Discuss Psychology Internships and Community Connections

Career Services

Academic Advisors Meeting

COAS Academic Advising

11/7/2012 COAS Advising Staff Meeting

Career Academic Advisors COAS Academic 1/30/2013 COAS Advising Staff Meeting

71

Services Meeting Advising Career Services

Academic Advisors Meeting

COAS Academic Advising

2/13/2013 COAS Advising Staff Meeting

Career Services

Academic Advisors Meeting

COAS Academic Advising

2/20/2013 COAS Advising Staff Meeting

Career Services

Academic Advisors Meeting

COAS Academic Advising

3/13/2013 COAS Advising Staff Meeting

COAS Nancy Soderberg and Dr. Corrigan

Political Science 4/16/2013 Political Science Internships

COAS Academic Advisors Meeting

COAS Academic Advising

4/17/2013 COAS Advising Staff Meeting

COAS Academic Advisors Meeting

COAS Academic Advising

4/24/2013 COAS Advising Staff Meeting

APPENDIX F: COLLEGE OF ARTS AND SCIENCES EMPLOYER CONTACTS 2012-2013

Staff Member: Dee Dee Wyckoff

Date Employer Representative Title

Organization/Notes Via Phone

Meeting On Campus

Site Visit Email

8/10/2012 Jamie Smith Couture Wedding Studios/Internship questions

X

4/2/2013 John Guglielmetti Carnival Cruise Lines/posting positions in CW

X

4/2/2012 Lyndsey Jones GE/posting Collections Specialist Position X 4/5/2013 John Guglielmetti Carnival Cruise Lines/follow-up about info

session X

Appendix F: Employer contacts for Ms. Wyckoff decreased during the 2012-13 reporting year because Ms. Wyckoff was on maternity leave from Nov. 2012-Jan. 2013. Career Services also hired Brooke Hammon as the Employer Relations Coordinator in Jan. 2013 to contact employers regarding internships/employment for the College of Arts and Sciences.

72

Brooks College of Health Career Services The Career Liaison Program to the Brooks College of Health, Rachel Martin has maintained a strong relationship with students, faculty, and employers this year. She continues to present workshops in classrooms and provide one-on-one assistance to students. Relationships with the Doctor of Physical Therapy program continue to be strong as the liaison works with faculty and employers to present the Physical Therapy Job Fair. In addition, connections with Community Health, Exercise Science, RN-BSN, MPH, and prospective nursing candidates have continued to thrive throughout the past 5 years. Due to maternity leave, there was a slight decrease in the number of students seen and a larger decline in the amount of faculty Career Coordinator, Rachel Martin contacts.. In addition, the amount of alumni appointments have decreased due to policy changes in Career Services. Table 17: Brooks College of Health Counseling Appointments by Year

July 2008 – June 2009 266

July 2009 – June 2010 365

July 2010 – June 2011 459

July 2011 – June 2012 419

July 2012-June 2013 385

Table 17 shows a comparison of counseling appointment for the last 5 years for the Brooks College of Health. The liaison to the college met with 385 students this year. This is an 8% decrease from 2011-2012. The decrease is likely due to a 3 month maternity leave. In addition, policy changes to alumni appointments contributed to a decrease in the amount seen since 2011-12..

75

Table 18: Brooks College of Health Counseling Appointments by Major

Table 18 compares individual appointments by major, with 2011-2012 numbers in blue and 2012-2013 numbers in green. The table indicates areas of effectiveness in serving each group within BCH. Table 19: Brooks College of Health Counseling Appointments by Class Year

Class Year 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 Freshman 3 17 21 20 5

Sophomore 57 84 99 68 60 Junior 22 30 26 34 38

Senior 156 181 274 269 271 Graduate 11 16 17 15 9 Alumni 13 32 21 12 1

Post BACC 4 5 1 1 1 Total 266 365 459 419 385

Table 19 provides the break down by class year for the 385 appointments during the 2012-2013 year and compares these figures with the 2008-2012 years.

Freshman Sophomore Junior Senior Graduate Alumni Post Bacc

YEAR 11-12 12-13 11-12 12-13 11-12 12-13 11-12 12-13 11-12 12-13 11-12 12-13 11-12 12-13

Undecided 3 1 1 2 1

4 1

NUR - Prospective 2

60 51 3

NUR - PreLicensure 3

NUR – Accelerated

RN - BSN 47

6 1

Community Health 2 14

11 124

165 3

Health Administration

1 1 1 9

7 11

9 6

Nutrition

1

1 4 7 6

8 2 1

1

Exercise Science 1 1

2 1

2 80

83 1

Athletic Training 2 2

2 2

2

Public Health Minor 1

MHA 1 1 1 1

MPH 1 1

NP 2

MHC 2

1

DPT 10

3

Other major 17 2

1

76

Table 20: Career Services Presentations for the Brooks College of Health

2008/09 2009/10 2010/2011 2011/12 2012/13 %Change from 11/12

Number of Presentations 22 39 41 50 34 +22.0% Number of Students Attending 440 820 955 1580 749 + 65%

Table 20 shows a comparison in Career Services presentations between 2008-2012. The amount of presentations in 2011-2012 increased by 22% from last year, reaching out to 625 more students than in 2010-2011. The Star Program is a series of seminars, workshops, and services designed to help students develop the skills needed to be successful following graduation. The decrease in numbers was due to changes in the way STAR is being offered. The focus for BCH has shifted from STAR completion to STAR participation. This allows students to complete the portions of the program that are the most meaningful to their career needs. 2008-2009 – STAR Program – Brooks College of Health – 102 graduates 2009-2010 – STAR Program – Brooks College of Health – 72 graduates 2010- 2011 – STAR Program – Brooks College of Health – 116 graduates 2011 – 2012 – STAR Program – Brooks College of Health – 107 graduates 2012-2013 - STAR Program – Brooks College of Health – 40 graduates

Table 21: Individual Meetings Number of individual meetings with faculty, administration, student group leaders and employers

Table 21 displays a 69% decrease in the number of Career Services individual meetings with Brooks College of Health faculty, administrators, student group leaders and employers from 2011-2012 to 2012 -2013. The decrease was due to a 3 month maternity leave.

Table 22: Statistics from the Physical Therapy Job Fair 2010

Table 22 shows that from the 66 students who attended the event, 67% returned an evaluation. Of those who returned the evaluations, 93% rated the event a 4 or 5 on a scale of 1-5.

2008-2009

2009-2010 2010-2011 2011-2012 2012-2013

43 40 66 74 23

Fall 2009 Spring 2010 Fall 2010 Fall 2011 Fall 2012

Recruiters in attendance

12 10 14 11 9

Number of Students Attending

70 30 92 62 66

Number of Students Returning Evaluations

26 26 59 49 44

Students Rating the Event Good or Excellent

88% 85% 98% 94% 93%

77

Employers Participating in Recruiting for the Physical Therapy Job Fair

Brooks Rehabilitation

CORA Rehabilitation Clinics

HCR ManorCare

Innovative Therapy Concepts

Life Care Centers of America

Munroe Regional Medical Center

Orange Park Medical Center

St. Vincent’s HealthCare

UF&Shands Jacksonville

Future Directions This year, the decrease in numbers was largely due to a three month maternity leave. Otherwise, relationships with BCH students and faculty remain strong, as they continue to request presentations and refer students to Career Services. Because there is less of a need to increase already successful faculty connections, and because students are now requesting more employer contacts, the liaison will focus on strengthening employer relations for the upcoming year. In addition, the liaison will continue to develop resources for student to gain knowledge of the healthcare market and relevant employers within their field of study.

78

APPENDIX A CAREER LIAISON CAREER PROGRAM REPORT 2012-2013

Staff Member: Rachel Martin Program Title/Topic Person/Dept. Requesting Date # attendees STAR Workshop – Community Health Pre-Interns

Julie Merten – Public Health May 29, 2012 24

Overview of BCH Majors and Careers, Career Planning

Rick Roberts, Career Services May 29, 2012 18

BCH Transfer Orientation BCH Academic Advising June 11, 2012 30 BCH Transfer Orientation BCH Academic Advising July 9, 2012 30 Overview of BCH Majors and Careers, Career Planning

Vivian Senior, Career Services July 9, 2012 20

Overview of BCH Majors and Careers, Career Planning

Maria Castro, Career Services July 9, 2012 20

Career Services Overview Residence Life – RA Training August 15, 2012 50 Resumes and Professionalism Debi Wagner – RN –BSN August 29, 2012 18 STAR Workshop – Community Health, Pre-Interns

Julie Merten – Public Health September 4, 2012 40

AmeriCorps- Resumes and Interviewing AmeriCorps of Northeast Florida September 18, 2012 23 Overview of BCH Majors and Careers, Career Planning

Sharon Snow, Career Services September 20, 2012 20

Interests and Abilities in the Healthcare Setting Heather Kenney, Special Topics Course September 21, 2012 18 Resumes and Networking Doctoral of Physical Therapy September 25, 2012 27 Overview of BCH Majors and Careers, Career Planning

Maria Castro, Career Services September 26, 2012 20

Overview of BCH Majors and Careers, Career Planning

Vivian Senior, Career Services October 1, 2012 20

Overview of BCH Majors and Careers, Career Planning

Rick Roberts, Career Services October 2, 2012 20

Overview of BCH Majors and Careers, Career Planning

Synne-Claire Jones, ACE October 11, 2012 20

Dress for Success – Section 1 Jackie Shank, Nutrition October 15, 2012 30 Dress for Success – Section 2 Jackie Shank, Nutrition October 17, 2012 30 Interests and Abilities in the Healthcare Setting Healthy Ospreys Course October 17, 2012 20 Resumes and Professionalism – Section 1 Foundations of Community Health October 23, 2012 25 Resumes and Professionalism – Section 2 Foundations of Community Health October 23, 2012 25 Resumes and Professionalism – Section 3 Foundations of Community Health October 25, 2012 25 Resume Workshop Masters of Public Health January 15, 2013 10 STAR 1 and 2 Workshop Exercise Science January 23, 2013 41 Nursing Interview Workshop Offered by Liaison February 19, 2013 6 Nursing Interview Workshop Offered by Liaison February 25, 2013 4 Nursing Interview Workshop Offered by Liaison February, 26, 2013 4 Nursing Interview Workshop Offered by Liaison February 28, 2013 4 Interests and Abilities in the Healthcare Setting Health Ospreys Course March 5, 2013 17 Resume Workshop Nurse Practitioners, Michele Bednarzyk March 14, 2013 28 Resumes and Professionalism – Section 1 Foundations of Community Health March 26, 2013 21 Resumes and Professionalism – Section 2 Foundations of Community Health March 26, 2013 26 AmeriCorps- Resumes and Interviewing AmeriCorps of Northeast Florida April 24, 2013 15

79

CAREER LIAISON INDIVIDUAL MEETINGS 2012-2013

College Name/Title of Person Department Date Reason for Meeting BCH Dr. Christie Assoc. Dean May 10, 2012 Supervisory Meeting BCH Living Learning Community May 14, 2012 LLC BCH Dr. Welch-Rawls DPT June 1, 2012 PT Job Fair BCH Dwayne Peterson BCH Advising June 6, 2012 Healthcare Brochure BCH Heather Kenney BCH Advising June 15, 2012 Health Careers Course BCH Dr. Christie Assoc. Dean July 12, 2012 Supervisory Meeting BCH LLC July 23rd, 2012 LLC BCH Dr. Christie Assoc. Dean August 9, 2012 Supervisory Meeting BCH All College Meeting August 24, 2012 Semester Meeting BCH Dr. Wagner Nursing August 27, 2012 Presentation BCH BCH Advising August 28, 2012 Monthly Meeting BCH Donni Welch-Rawls DPT August 31, 2012 PT Employers BCH Julie Merten Public Health September 4, 2012 Student Appointments BCH Melissa Conway-Hartman Exercise Science September 4, 2012 Spring Semester BCH Donni Welch-Rawls DPT September 11, 2012 PT Registration BCH Dwayne Peterson BCH Advising September 12, 2012 Healthcare Brochure BCH Dr. Christie Assoc. Dean October 11, 2012 Supervisory Meeting BCH BCH Advising October 22, 2012 Monthly Meeting BCH Julie Merten Public Health November 5, 2012 Spring semester BCH Melissa Conway-Hartman Public Health November 5, 2012 Spring semester BCH Dr. Christie Assoc. Dean March 14, 2012 Supervisory Meeting BCH

Dr. Welch-Rawls DPT March 28, 2013 Career Wings

BCH Dr. Christie Assoc. Dean April 11, 2013 Supervisory Meeting

Career Services Employer Contacts 2012-2013 Rachel Martin, BCH Career Liaison

Date Employer Representative/Title

Organization/Contact Information/Notes

Via Phone

Meeting On-campus

Meeting Site Visit

Sent Email

5/22/12 Kevin Sullivan The PARX Group – PTs X 6/14/12 Bree Harris Prime Med – PTs X 7/02/12 Kathy Martin Brooks Clubhouse X 8/08/12 Hollye Odle Signature Healthcare X 8/21/12 Nena Fisler Innovative Therapy Concepts X 8/27/12 Kelly Nelson Harden X 8/29/12 Marlyn Praznik Ensign Therapy X 9/11/12 Michael Gindin Flagler X 9/11/12 Carolyn In Motion Physical Therapy X 9/11/12 Caroline Atlantic Speech Therapy X 10/2/12 Annie Kozicki Genesis Healthcare X 10/2/12 Joni Dorsett Encore Healthcare X 10/2/12 John Kovacs Heartland Rehabilitation X 10/2/12 Heather Langley Life Care Centers of America X X 10/9/12 Lorraine Davis Munroe Regional Medical Centr X 3/28/13 Patty Kelly The Blood Alliance X 4/9/13 Samantha Mocas Orange Health X X

80

College Of Education And Human Services

Maria Castro continues in her role as the Career Coordinator and Liaison to the College of Education and Human Services. Since taking on this role she has developed and implemented many career programs, workshops and presentations. Topics continue to include: career planning, resume writing, job search strategies, networking strategies, and interviewing skills. Maria assisted 451 individual students from the College of Education and Human Services. She provided job search feedback via individual appointments, emails, phone calls, Interview Stream, and Career Wings to COEHS students. She conducted a total of 41 presentations to COEHS students. Through these presentations she has been able to reach an estimated total of 1458 students during the 2012-2013 Academic Year. During this academic year, Maria continues to provide the STAR Program in the College of Education and Human Services. She has been working with faculty members to present the STAR Workshop in classes. Maria has collaborated with COEHS Internship College Supervisors by providing the STAR Program to Education and Sport Management students. An estimated 430 students participated in STAR 1, 2, and 3 workshops which include the Resume and Interview Workshops and Resume Critiques during the 2012-2013 academic year. A total 55 students completed all five steps of the Star program and received their STAR Certification. The STAR program continues to be a major part of Sport Management Practicum courses. Students registered for these courses continue to be become STAR Certified by completing all components of the STAR program as part of these courses. In addition, all Sport Management internship students are also required to complete a Job Search Counseling appointment with Maria to discuss their Career/Academic goals prior to graduation. This helps these students to develop an effective job/academic strategy plan that they can implement prior to graduation. This year we have seen a significant improvement on our Education Job Fair based on the numbers of employers who attend the event. We continue reach out to employers and helped develop strong partnerships that are of great benefit to COEHS students. There was an increase in employer participation in the Education Job Fair from the previous academic year. Due to the increase in the number of employer’s and based on the surveys responses from last year’s event we decided to maintain the Job Fair at the at the Student Union location. We had nine school counties participate from throughout the Florida area and accept resumes from our students for potential employment opportunities. We had four Charters schools from Duval County also attend for the first time here at UNF. We had three employers hold on-campus interview right after the Education Job Fair. Orange County School

Maria Castro, Career Coordinator, COEHS Liaison

82

District interviewed 19 candidates and made 10 job offers the same day of the job fair to our students. This Education Job Fair was a very productive event both for our student and for the employers who attended the event. Students were very excited about the employment prospects generated by the Education Job Fair. Kelly Educational Staffing (KES) the official Duval County Schools District Substitute Teacher provider participated in 4 Information Session at Career Services this academic year. These Information Sessions were designed to inform students on how to become eligible substitute teachers for Duval County School District. According to a report shared by Celeste Hearon Lead Recruiter for (KES), through these Information Sessions and us partnering via Career Wings an estimated 146 UNF Students attended the Information and according to the most recent report from KES 22 have become active substitute teaches this past year. In addition to meeting the needs of the COEHS, Maria also participated in 17 Professional Development opportunities to continue her personal professional growth and development, and further sharpen her skills and abilities. Maria also continues in role as the Faculty Advisor to the Student National Education Association chapter in the COEHS. This student organization has been very active this past academic year. Continues to hold several general meetings throughout the academic year to plan events and discuss relevant issues in education. This many students took advantage the opportunity to attend various state conferences such as, NEA Student Connections Conference, and SFEA Student Leadership Conference and FEA Delegate Assembly. Again this year, SNEA was awarded Student Organization and Assistant Resources (SOAR) Grant worth $1500.00 to assist the organization with their marketing and recruiting efforts during the 2012-2013 academic year. Maria has been able to provide the students and the organization the leadership and support needed to help it thrive. Maria continues to be involved in and assist within the COEHS. She is often called upon to serve on various search committees. This year she was ask by the Women Center to be a Guest Panelist during National Hispanic Heritage Month as “Hispanic woman of Influence” Colleague often seek out her advice and expertise in matters of resume writing, job search skills and interviewing skills for both personal and professional matters.

Larry Daniel, Dean of the College of Education and Human Services had this to say about Maria’s work performance: “Maria’s work is integrated well with the work of the faculty and staff in the College of Education and Human Service to assure that students receive the full range of services offered by Career Development Services. She regularly provides counseling to prospective and active students, offers workshops and individual sessions on resume preparation and job interviewing skills, and guides students’ progress in completing the steps of the STAR program. In particular, she works very closely with faculty and students in the Sport Management and Teacher Education programs. COEHS faculty and staff feedback on Maria’s performance indicates that she is engaged effectively with the academic mission of the College and takes many steps to make her time and services available to students.” Regards, Larry

COEHS & UNF Involvement: • • Campus Security Authority, (Fall 2012- Present) • A&P Sick Leave Committee, (Member, Summer 2011-Present) • Maria serves as the Faculty Advisor for Student National Education Association (SNEA) Organization-

(Summer 2009- Present) • Hispanic Women of Influence, Panelist

Adjunct Faculty-College of Education and Human Services Maria also serves as an Adjunct Instructor for the College of Education and Human Services. She taught one section during Summer B, 2012, one section Fall 2012 and one section Spring 2013. The Career Planning Class helps to engage freshmen and sophomores in the career development process and link to services and programs offered by Career Services. Maria is also available to share information about all programs offered by the COEHS in other Career Planning courses taught by other Career Services staff members.

82

Table 23: College of Education and Human Services Counselor Student Contact by Year May 2008 – April 2009 265

May 2009- April 2010 442

May 2010 - April 2011 524

May 2011-April 2012 444

May 2012-April 2013 451

Table 23 shows the liaison to the college met with 451 students this year. This is a 17.1% increase from the previous year. Table 24: Career Services Presentations and Workshops for the College of Education and Human Services

2008-2009

Number of

Presentations

2008-2009 Est.

Number of

Students Attending

2009-2010

Number of

Presentations

2009-2010 Est.

Number of Students

Attending

2009-2010 Number of

Presentations

2009-2010 Est.

Number of Students

Attending

2011-2012 Number of

Presentations

2011-2012 Est.

Number of Students

Attending

2011-2012

Number of Presentation

s

2011-2012 Est.

Number of Students

Attending

44 1549 48 1769 24 1229 35 1101 41 1458 Table 24 shows a comparison in Career Services presentations between, 2008-2009, 2009-2010, 2010-2011, 2011-2012 and 2012-2013 for College of Education and Human Services. There was a 32.4% increase in the number of presentations. Table 25: College of Education and Human Services STAR Program Participation

2008-2009 Total Number of

Students Who Completed STAR

2009-2010 Total Number of

Students Who Completed STAR

2010-2011 Total Number of

Students Who Completed STAR

2011-2012 Total Number of

Students Who Completed STAR

2012-2013 Total Number of

Students Who Completed STAR

13 36

79

78 55

Table 25: The Star Program is a series of seminars, workshops, and services designed to help students develop the skills needed to be successful following graduation. There was a 29.5.0% decrease in the number of COEHS students who completed all five parts of the STAR Program in 2012-2013. This decrease was due to a decrease number of students who were cleared for practicum and who were able to secure an internship prior to the department deadline in order to register for practicum during the 2012-2013 academic year which impacted the STAR completion numbers. Table 26: Individual Meetings: College of Education and Human Services

2008-2009 Number of Individual

Meetings with Faculty,

Administrators, Student Group Leaders

and Employers

2009-2010 Number of Individual

Meetings with Faculty,

Administrators, Student Group Leaders

and Employers

2010-2011 Number of Individual

Meetings with Faculty,

Administrators, Student Group

Leaders and Employers

2011-2012 Number of Individual

Meetings with Faculty,

Administrators, Student Group

Leaders and Employers

2012-2013 Number of Individual

Meetings with Faculty,

Administrators, Student Group

Leaders and Employers

26 16 34 41 21

Table 26 Displays the number of Career Services individual meetings with College of Education and Human Services, and UNF, faculty, administration, student group leaders and employers. The was a 20.5 % increase in the number of meetings during this academic year. The relocation of Maria’s office into the COEHS has facilitated the daily contact and interaction with COEHS faculty, administrator and staff.

83

Table 27

April 2009

April 2010 April 2011 April 2012 April 2013

Employers/Booths 10 14 7 10 24

Number of Students Attending

229 222 233 113 181

Number of Students Returning

Evaluations

34 18 25 82 146

Number of Students Rating the

Event Good or Excellent

24 14 24 89 145

Table 27: There was an increase in the number of employers who participate in the job fair.

Future Direction: Maria will continue to reach out to students, faculty, and staff in the COEHS to market upcoming events and to make them aware of the services we have to offer through Career Services. The STAR Program will continue to be a focus for COEHS students as a way to help prepare students with the job search process. The STAR Program will continue to be part of the Sport Management Practicum and Internship Program. She will continue to coordinate the Spring Education Job Fair. Maria will also continue to seek opportunities to reach out to employers and helped develop strong partnerships that will be a great benefit to COEHS students.

84

APPENDIX A: COLLEGE OF EDUCATION AND HUMAN SERVICES CAREER LIAISON CAREER PROGRAM REPORT 2012-2013

Staff Member: Maria Castro

Program Title/Topic Person/Dept. Requesting Date # attendees STAR Program Assignment/ Career Services/Career Wings Overview

Sport Management Maurice Graham 5/9/12 32

STAR Resume & Job Search Workshop Sport Management- Practicum Maurice Graham

5/22/12 14

STAR Interviewing Sport Management- Practicum Maurice Graham

5/29/12 14

COEHS Overview Career Planning Rick Roberts 5/29/12 18

COEHS Overview Career Planning Vivian Senior 7/9/12 25

COEHS Overview Career Planning Maria Castro 7/9/12 23 STAR Resume & Job Search Workshop Maria Castro 7/23/12 22 STAR Interviewing Maria Castro 7/25/12 22 STAR Program Assignment/ Career Services/Career Wings Overview

Sport Management Maurice Graham 8/20/12 37

COEHS – Job Search/Networking First Meeting

Dr. Cathy O’Farrell 8/21/12 153

STAR Resume & Job Search Workshop Sport Management- Practicum Maurice Graham

8/28/12 24

STAR Interviewing Sport Management- Practicum Maurice Graham

9/04/12 24

COEHS Overview Career Planning Sharon Snow 9/18/12 23 COEHS Overview Career Planning Valarie Robinson 9/25/12 14 COEHS Overview Career Planning Maria Castro 9/26/12 24 COEHS Overview Career Planning Vivian Senior 10/1/12 24 COEHS Overview Career Planning Rick Roberts 10/2/12 24 Sport Man – Mid Term Meeting Maurice Graham 10/10/12 37 STAR Resume & Job Search Workshop Laura Langton 10/17/12 36 STAR Resume & Job Search Workshop Vicki Cornett 10/18/12 20 STAR Interviewing Valarie Robinson 11/13/12 14 STAR Resume & Job Search Workshop Maria Castro 11/14/12 21 STAR Interviewing Vicki Cornett 11/15/12 18 STAR Interviewing Maria Castro 11/19/12 23 COEHS – Job Search/Networking Last Meeting

Dr. Cathy O’Farrell 12/3/12 133

STAR Program Assignment/ Career Services/Career Wings Overview

Sport Management Maurice Graham & Dr. Jason Lee

1/7/13 39

COEHS – Job Search/Networking First Meeting

Dr. Cathy O’Farrell 1/8/13 163

STAR Resume & Job Search Workshop Sport Management- Maurice Graham 1/15/13 17 STAR Interviewing Sport Management- Maurice Graham 1/22/13 14 COEHS Overview Career Planning Valarie Robinson 1/20/13 20 COEHS Overview Career Planning Maria Castro 2/13/13 19 COEHS Overview Career Planning Rick Roberts 2/14/13 25 COEHS Overview Career Planning Vivian Senior 2/20/13 20 STAR Resume & Job Search Workshop Starlet Wilder 3/6/13 44 STAR Resume & Job Search Workshop Vicki Cornett 3/7/13 21 Career Planning STAR 2 Interviewing Valarie Robinson 4/2/13 20 Career Planning STAR 2 Interviewing Maria Castro 4/3/13 19 STAR Interviewing Workshop Vicki Cornett 4/11/13 21 COEHS – Job Search/Networking Last Meeting

Sport Management- Maurice Graham 4/18/13 39

COEHS- Job Search/Job Fair Overview Education Interns Dr. Cathy O’Farrell

Dr. Cathy O’Farrell 4/22/13 143

85

APPENDIX B: COLLEGE OF EDUCATION AND HUMAN SERVICES CAREER LIAISON INDIVIDUAL MEETINGS 2012-2013

Staff Member: Maria Castro College Name/Title of Person Department Date Reason for Meeting

COEHS Dr. Cathy O’Farrell Field Experience 5/3/12 School District of Clay County – SPRINT Search Committee

COEHS Maurice Graham Sport Man 5/9/12 Summer STAR Program Overview

COEHS Maurice Graham

Sport Man 5/17/12 Briefly Discussed Sport Man Student Issue

COEHS Maurice Graham

Sport Man 7/10/12 Sport Man Program Fall 2012

COEHS Dr. Karen Patterson Exceptional, Deaf & Interpreter Ed

7/11/12 Updates

COEHS Dr. Cathy O’Farrell Field Experience 8/9/12 Fall Schedules Updates

COEHS Dr. Larry Daniel Dean’s Office 8/21/12 Alumni Info & Updates

COEHS Maurice COEHS 8/23/12 Sport Man Program Fall 2012 Updates

COEHS Brittany Groden SNEA President 8/29/12 Club Updates COEHS COEHS Advising Office 8/30/12 College Updates &

Department Upadtes COEHS Dr. Karen Patterson Exceptional, Deaf &

Interpreter Ed 9/4/12 Updates

COEHS Dr. Karen Patterson Exceptional, Deaf & Interpreter Ed

10/18/12 Updates

COEHS Dr. Karen Patterson Exceptional, Deaf & Interpreter Ed

10/25/12 Follow/up Class

COEHS Dr. Jason Lee Sport Man 1/8/13 Update Sport Man Students

COEHS Dr. Cathy O’Farrell Field Experience 1/17/13 Employer Update Information

COEHS Maurice Graham

Sport Man 1/28/13 Sport Man Student Updates

COEHS Dr. Karen Patterson Exceptional, Deaf & Interpreter Ed

2/28/13 Updates Class

COEHS Dr. Karen Patterson Exceptional, Deaf & Interpreter Ed

3/6/13 Follow-up

COEHS Dr. Cathy O’Farrell Field Experience 3/25/13 Ed Fair Update

COEHS Dr. Karen Patterson Exceptional, Deaf & Interpreter Ed

4/15/13 Info about Ed Program

COEHS Maurice COEHS 4/16/13 Sport Man Wrap Up Spring Term

86

APPENDIX C: COEHS Employer Meetings: Maria Castro

Date Employer Representative/Title

Organization/Contact Information/Notes

Via Phone

Meeting On-campus

Meeting SiteVisit

Sent Email

5/3/12 Dr. Michael Henry Director of Instructional Personnel Services

Recruitment Information x

5/14/12 Laura Pinover-Sadler - Owner

The Goddard School St John- Spoke with Tammy -Recruitment Info 904-230-2002

x

5/15/12 Pam McGuire - Agency Recruiter

Prudential -904-641-7933Pam.mcguire@prudential.com Student Recruitment

x

5/21/14 Karen Rundle, Senior Recruiter

Orlando Magic –Internship Info x

5/31/12 Robyin LorFink, Recruitment Director

City Year Orlando x

7/17/12 Don Dusinberre, Branch Manager

Orkin x

7/17/12 Chris Long Bastech Inc x

8/6/12 Lauren Shelly, Manager of Recruiting & Special Events

AJGA x

8/8/12 Celeste Hearon Kelly Educational Staffing x

9/4/12 Celeste Hearon Kelly Educational Staffing x 8/20/12 Jacqui Cheney City Year Jacksonville x 9/5/12 Jacqui Cheney City Year Jacksonville x

9/10/12 Jacqui Cheney City Year Jacksonville x

9/13/13 Shannon Johnston Southern Teacher AgencyCoordinator of College Recruitment(434) 295-9122www.SouthernTeachers.com

x

9/17/12 Celeste Hearon Kelly Educational Staffing x

10/15/12 Courtney White Director, Education Program

Director, Education Program665 Broadway, Suite 500New York, NY 10012-2331Tel (212) 677-1900

x

10/30/12 Celeste Hearon Kelly Educational Staffing, Information Session

x

10/30/12 Kendra Roberts City Year Jacksonville, Information Session

x

87

11/13/12 Marici Boski 47-6-1205 x

11/19/12 John Devoli Metro Diner Corporate

438-3322 (Internship Info)

x

1/17/13 Roda Malco, Teaching Operations Manager Institute of Reading Development

Institute of Reading Development x x

2/12/13 Josh Burch, Recruiting Coordinator

Duke University TIP Program

2/12/13 Celeste Hearon Kelly Educational Staffing, Information Session

x

3/25/13 Shelby Ripka Private Individual – Tutor Needed x

3/25/13 Russ Spear Orange County School District x

3/26/13 Shelby Ripka Private Individual – Tutor Needed x

3/26/13 Mirna Monagos, Owner Ivy League Academy x

3/27/13 Celeste Hearon Kelly Educational Staffing, Information Session

x

3/2913 Darom Roberts 4th & 1st Experience x 4/2/13 3/27/13 Celeste Hearon x 4/4/13 Karen Rundle, Senior

Recruiter Orlando Magic x

4/18/13 Candace Robles, Director KinderCare x 4/30/13 STA Southern Teacher Vacancy x 5/2/13 Karen Rundle, Senior

Recruiter Orlando Magic x

5/5/13 Karen Rundle, Senior Recruiter

Orlando Magic x

5/7/13 Irene Wolfe, Director Director Human Resource x 5/7/13 Michele Lee Fernandina Beach Christina Academy x 5/10/13 Karen Rundle, Senior

Recruiter Orlando Magic x

88

APPENDIX D; COLLEGE OF EDUCATION AND HUMAN SERVICES CAREER LIAISON: PROFESSIONAL DEVELOPMENT 2012-2013

Staff Member: Maria Castro Workshop Name Sponsor Date

How to Click with People: The Secret to Better Relationships in Business and in Life

CPDT: Professional Development Forum

5/8/12

LearnUNF: A VP Panel Discussion Highlighting UNF’s Accomplishments & Future Initiatives

CPDT: Professional Development Forum

5/8/12

Nuts & Bolts of Service Excellence

CPDT: Professional Development Forum

5/8/12

Staying Tough During Tough Times

CPDT: Corporate Care Works 5/30/12

Thinking Inside the Box: How to Focus to Get the Job Done

CPDT 5/31/12

Crisis Management Training UPD 6/20/12

Communication Path: Difficult Conversations

CPDT 10/23/12

Excellent Service Path: Social Media for Business

CPDT 11/7/12

Jacksonville Chamber of Commerce: Create Your Own Job

Jacksonville Chamber of Commerce

11/7/12

Jacksonville Chamber of Commerce: Where the Jobs Are

Jacksonville Chamber of Commerce

11/7/12

Jacksonville Chamber of Commerce: How to Brand Your Online

Jacksonville Chamber of Commerce

11/7/12

Career Counseling Students with Asperger’s Syndrome

Career Services 1/23/13

Student Ombudsman, Ombudsman Department 1/30/13

Vulnerable Persons on Campus workshop

CDPT 3/11/13

Big Interview Part I, Skillful Communication

Big Interview 3/24/13

Big Interview Part II, Skillful Communication

Big Interview 4/24/13

The New Future in Education & Workforce Development

Workforce Summit 2013 4/25/13

89

This year began again with some difficult economic challenges for students, staff, and companies. Many students and alumni were laid off this year into a tight market. Companies had to cut back on staff; and therefore, recruiting and recruiting expenses including Employer Showcases. Staff had to continue to operate with smaller and tighter budgets. However, as the year went on, we began to see a shift. For the first time in 4 years, we saw more employers recruiting and hiring. These developments led to increases in employer participation in our Employer Showcases, as well as increases in employer meetings and appointments. While students and alumni still had to do more job searching and must continue to offer themselves in a more competitive way than in the past, we believe we have finally begun to see this abate a bit. We continued to see impressive growth in class presentations as we persistantly pursued faculty outreach and involvement in College committees and events.

Rebecca Johnson, SPHR

CCEC Career Services Liaison Sharon Snow, MA CCEC Career Service Office Assistant

90

Table 28: College of Computing Engineering and Construction Appointment by Year Academic Year 2008-2009

208

Academic Year 2009-2010

223

Academic Year 2010-2011 307

Academic Year 2011-2012 472

Academic Year 2012-2013 433

Table 28 shows a comparison of counseling appointment for the last 5 years for the College of Computing, Engineering, and Construction. Career Services Representatives to the college met with 433 students this year. Although initially this seems to represent a decrease in the number of CCEC students with individual appointments, one must consider that alumni appointments were mostly handled by a different coordinator this year. If we consider last year’s numbers, a more equivalent number of appointments to represent this change would show as 498. This would show a continued trend of increased appointments over the past several years. Table 29: College of Computing Engineering and Construction Appointments by Class Year Class Year 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 Freshman 16 11 * 21 18

Sophomore 20 18 * 26 23 Junior 62 85 * 178 183 Senior 54 68 * 152 176

Graduate 13 16 * 16 13 Alumni 32 22 * 65 8

Post BACC 11 3 * 14 12

Total 208 223 307 472 433 Table 29 This table shows student appointments are largely with Juniors and Seniors. It also shows the results of the Alumni now being seen by a different coordinator. Table 30: College of Computing Engineering and Construction- Appointments by Major

Major 2008-2009

2009-2010 2010-2011 2011-2012 2012-2013

Building Construction Management

38 35 * 50 43

Computing 36 49 * 131 133 Electrical

Engineering 27 37 * 91 87

Mechanical Engineering

31 57 * 131 105

Biology 34 2 * x x Chemistry 3 1 * x x

Civil Engineering

35 42 * 69 65

Pre-Med 2 0 * x x

Physics 2 0 * x x

Total 208 223 * 472 433

91

Table 31 This table shows that student appointments, while across the board, are largely appointments with Computing, Mechanical Engineering, and Electrical Engineering. This aligns with the relative populations of these programs. Table 32: College of Computing Engineering and Construction: STAR Program Participation

2008-2009 2009-2010 2010-2011 2011-2012

2012-2013

Total Number of Students

Who Completed STAR Program

7

3

9

4*

1*

Total Number of Students/Alumni Still In Progress

84

423

74

419*

308*

The STAR Program is a series of seminars, workshops, and services designed to help students develop the skills needed to be successful following graduation. This program was fully implemented for the College of Computing, Engineering, and Construction for the 2007-2008 school year. In 2012-2013, 308 students and alumni participated in various steps of the program and 1completed all 4 steps of the STAR Program. However, it was determined that we were inaccurately measuring the number this year. *As can be seen by the radical fluctuations in the number of STARs in process, Career Services has struggled to find an accurate and consistent way to measure this number. We have instituted a new system and hopefully will have very accurate numbers for the 2013-14 academic year. Table 33: Career Services Presentations and Workshops for the College of Computing Engineering and Construction 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 Number of Presentations

27 36 37 34 39

Number of Students Attending

725 1365 1391 1275 1575

Table 33 shows a comparison in Career Services presentations of the past 5 years in the College of Computing Engineering and Construction. We saw another huge 24% increase in these numbers this year. This statistic continues to grow by leaps and bounds. This increase can be attributed to continuous outreach to CCEC faculty members and ongoing involvement in college committees and events. Table 34: Students Registered for Cooperative Education

2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 Number of

CCEC Students Registered in Cooperative Education

20 21 31 43 32

Table 34 shows 25% decrease in number of students participating in CCEC co-op programs. While this number maintains our previous increase of two years ago, it is not as impressive as last year’s numbers. This number will most likely continue to fluctuate as CCEC investigates different, unique co-op opportunities in the coming years.

92

Table 35: Individual Meetings: College of Computing Engineering and Construction 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013

Number of Individual Meetings

with Faculty, Administrators, Student Group

Leaders and Employers

27 27 27 85 87

Table 35 displays a 2% increase in the number of Career Services individual meetings with College of Computing Engineering and Construction faculty, administration, student group leaders and employers. This increase can be mainly attributed to additional employer meetings, which went up tremendously this year. This was the first full year that the OPS Career Assistant added 10 hours/week of work. Therefore, the Liaison was able to dedicate an additional 10 hours/week to employer relations for this entire academic year. This increase would have been larger except for the meetings with on-campus constituents had decreased. This is mainly attributed to fewer organized meetings from the Dean’s office (their office eliminated: Wine & Cheese with the Dean and Student Officers Leadership Group). Table 36: College of Computing Engineering and Construction: CCEC Showcases

Fall Showcase Spring Showcase Totals

Employers/Booths 2008-09 - 43 2009-10 – 31

2010-2011 – 30 2011-12 – 38 2012-13 - 41

2008-09 - 31 2009-10 – 30

2010-2011 – 29 2011-12 – 40 2012-13 - 46

2008-09 - 74 2009-10 – 61

2010-2011 – 59 2011-12 – 78 2012-13 - 87

Number of Students Attending

2008-09 - 301 2009-10 – 258

2010-2011 – 229 2011-12 – 200 2012-13 - 190

2008-09- 247 2009-10 – 226

2010-2011 – 212 2011-12 – 245 2012-13 -275

2008-09 - 548 2009-10 – 484

2010-2011 – 441 2011-12 – 445 2012-13 - 465

Table 36 Shows a 12% increase in employer participation and a 5% increase in student participation for the CCEC Showcases. The large employer increase can be attributed to, again, the OPS Career Assistant having additional hours, which allowed the Liaison to spend additional hours on employer outreach and marketing. It should be noted that the Spring Showcase SOLD OUT. Due to space limitations in the room we could not permit and more employers to register for the event. When looking at the waiting list, it can be calculated that the employer participation would have increased by an incredible 30% if not for the space limitation.

Employers Participating in

College of Computing Engineering and Construction Showcases 2012-2013 Adtec Digital Danis Constructions LLC AJM Packaging Corporation Deutsche Bank Amcom Software Duos Technologies Availity Elkins Constructors, Inc. BASF Corp - Wall Systems Everbank Beeline Fanatics BMW Manufacturing Co. First Choice Repair Brasfield & Gorrie FIS Charles Perry Partners, Inc G.E.Aviation/Unison Industries Corner Lot Properties Gerdau

93

CRU Gilbane Building Company CSX Transportation Greenshades Software Hajoca Corporation Saft America, Inc. Haskell Skanska USA Building ICUBE Consultancy Services Inc. Stellar IDS, a Division of SMT SumTotal Systems Information & Computing Services, Inc. (ICS) SunGard Intego Systems Inc. System Innovators Interactive Intelligence, Inc TEKsystems ISEL The Brickman Group IT Solutions Now / GetCloudServices The Parts House JE Dunn Construction The Whiting-Turner Contracting Co. JEA Turner Constructions Company Manson Construction U.S. Department of State MindTree Ltd United States Air Force NAVAIR United States Marine Corps Norfolk Southern Corporation United States Navy Paul Davis Restoration of North Florida Universal Engineering Sciences PCL Construction Services, Inc. Walsh Group/Archer Western Contractors ROI Revolution, Inc. Web.Com RS&H Xorail, Inc. RTD Construction, Inc. Future Directions/Challenges Our challenge for the upcoming year will remain budgetary issues, both internally and with the companies who recruit from us. While we have seen a bit of relaxation with these issues, we are still nowhere near the levels of years past. We must proceed with caution. To combat this, we hope to continue to enact more employer relations activities by keeping the additional hours for our OPS staff, thus freeing the liaison to do more employer relations. Now that this process is in full swing, we are hoping to see continued good results. These economic conditions will also demand more competitive skill sets and more effective job search techniques. CCEC Career Services will continue to offer aggressive training for student job searchers. APPENDIX A: COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION CAREER LIAISON CAREER PROGRAM REPORT 2012-2013 Staff Member: Rebecca Johnson Program Title/Topic Person/Dept. Requesting Date # attendees Fall Employer Showcase CCEC 10/10/2012

41 Employers 190 Students

Spring Employer Showcase CCEC 2/27/2013

46 Employers 275 Students

94

APPENDIX B: COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION CAREER LIAISON INDIVIDUAL MEETINGS 2012-2013 Rebecca Johnson College Name/Title of

Person Date Department Reason for Meeting

Student Affairs Goals & Objective Committee Meeting 5/2/2012 Career

Services Discuss goals and objectives for upcoming academic year

Student Affairs Professional Development Committee

5/3/2012 Career Services

Discuss upcoming projects

CCEC Engineering Advisory Board 5/2/2012 Engineering Monthly meeting

CCEC Dean’s Executive Committee 5/2/2012 CCEC Monthly meeting

CCEC CCEC College Committee 5/3/2012 CCEC Monthly meeting

Student Affairs Internship and Co-op Discussion 5/14/2012 Career

Services Discuss internships & co-ops

Student Affairs Meeting with Rachel Martin 5/18/2012 Career

Services Discuss Career Planning Class

CCEC Computing Dept. Meeting 5/23/2012 Computing Dept. Meeting

CCEC Engineering Advisory Board 6/6/2012 Engineering Monthly meeting

CCEC Joint Advisory Board Meeting/Dean’s Executive Committee

6/6/2012 CCEC

Monthly meeting

CCEC CCEC College Committee 6/7/2012 CCEC Monthly meeting

CCEC Engineering Advisory Board 7/4/2012 Engineering Monthly meeting

CCEC Dean’s Executive Committee 7/4/2012 CCEC Monthly meeting

CCEC CCEC College Committee 7/5/2012 CCEC Monthly meeting

CCEC Dean’s Executive Committee 8/1/2012 CCEC Monthly meeting

Student Affairs Career Services Fall Retreat 8/2/2012 Career

Services Semesterly meeting

Student Affairs Meet with Jocelynn Heck & Jackie Pruett 8/22/2012 Career

Services Discuss duties for events for 2012/2013

CCEC CCEC/Various 9/4/12 CCEC Open Forum/new Director of Dev.

CCEC School of Computing Dept. Meeting 9/5/2012 Computing Monthly meeting

CCEC CCEC College Committee 9/5/2012 CCEC Monthly meeting

CCEC Dean’s Executive Committee 9/5/2012 CCEC Monthly meeting

CCEC CCEC College Committee 9/6/2012 CCEC Monthly meeting

CCEC CCEC Faculty & Staff Meeting 9/7/2012 CCEC Semesterly meeting

Student Affairs Meet with Dee Dee Wyckoff 9/25/2012 Career

Services discuss Career Planning Class CCEC Meeting with Dr.

Tumeo 10/15/2012 CCEC Employer Efforts

95

CCEC Meeting with Dr. Tumeo 10/31/2012 CCEC Employer Efforts/Questions

CCEC Engineering Advisory Board 11/7/2012 Engineering Monthly meeting

CCEC Dean’s Executive Committee 11/7/2012 CCEC Monthly meeting

CCEC CCEC College Committee 11/8/2012 CCEC Monthly meeting

CCEC Computing Advisory Board 11/20/2012 CCEC Presentation on Internships

CCEC Engineering Advisory Board 12/5/2012 Engineering Monthly meeting

CCEC Dean’s Executive Committee 12/5/2012 CCEC Monthly meeting

CCEC CCEC College Committee 12/6/2012 CCEC Monthly meeting

CCEC Engineering Advisory Board 1/9/2013 Engineering Monthly meeting

CCEC Dean’s Executive Committee 1/9/2013 CCEC Monthly meeting

CCEC CCEC College Committee 1/10/2013 CCEC Monthly meeting

CCEC Dean’s Executive Committee 1/10/2013 CCEC Monthly meeting

Student Affairs Meeting with Jeannie Jacobs 1/24/2013 ACE Flyer/Marketing

CCEC Dean’s Executive Committee 2/6/2013 CCEC Monthly meeting

CCEC Engineering Advisory Board 3/6/2013 Engineering Monthly meeting

CCEC Dean’s Executive Committee 3/6/2013 CCEC Monthly meeting

CCEC Meeting with Lois Sumegi 3/13/2013 CCEC New Director of Dev.

CCEC International Internships/Visa Meeting

3/13/2013 Various

International office, James Sorce, Mag Malek

CCEC Meeting with Dr. Asai 3/28/2013 Computing Discuss website

CCEC Meeting with Dr. Tumeo 3/28/2013 CCEC Internship programming

CCEC Meeting with Dr. Asai 4/2/2013 Computing Co-op Instruction

CCEC Dean’s Executive Committee 4/3/2013 CCEC Monthly meeting

96

APPENDIX C : COLLEGE OF COMPUTING ENGINEERING AND CONSTRUCTION CAREER LIAISON: EMPLOYER MEETINGS 2012-2013 Rebecca Johnson Date Employer

Representative/Title Organization/Contact Information/Notes

Via Phone

Meeting On-Campus

Meeting Site Visit

Sent Email

5/5/2012 Robert Ricciardelli Taste! Catering x 5/10/2012 Lara Dawson Secure Ideas x 5/16/2012 Erickson Ward Blakely, Janet Owen x 5/18/2012 Sam Jones/Tom Healy CAD 3D Project x 5/22/2012 Neil Bourgeois The Solid Experts x 5/22/2012 Mark Nargues/CEP Joytel Wireless x 5/24/2012 Christopher Ball/CEO Winger Design x 5/24/2012 Shelly Long/HR Prestege Concrete x 5/24/2012 Justin Batch CME Technology x 5/29/2012 Peggie Hart Fournier Heating & AC x 5/30/2012 Bac Pham HGST/Westerner Digital x 5/30/2012 Morris Atkins Duchella Development x 5/31/2012 Kelly Langford iMobile3 x 5/31/2013 Nick Martin Law Enforcement Hub x 6/1/2012 Brob Hale MG Southeast x 6/4/2012 Janet Wylie Wise Choice Properties x 6/4/2012 Becky Cardwell Oasis Staffing x 6/5/2012 Peg Ganger Startup x 6/5/2012 Mark Johnnies Rock Tenn x 6/6/2012 Ravrna Computing Interns x 6/7/2012 Ida Morrison N2NGlobal x 6/14/2012 Samantha Rist/HR MindTree x 6/14/2012 Shahid Khan McLean x 6/18/2012 Jan Ortiz Baymeadows Healthcare x 6/19/2012 Gary Otto/OP Mgr Just Floors, Inc. x 6/19/2012 Laurie Faulkner/HR Pilot Pens x 6/19/2012 John Westcott Help Desk x 6/19/2012 Joe Ryan/Owner Allegiance Staffing x 6/20/2012 Kevin Diquisto/PM Kadin x 6/20/2012 Eddie Nay WPC Industrial Contractors x 6/20/2012 Caroline Genolde Cayce Electronics X 6/21/2012 Emily Nicholson Concept Software Services x 6/22/2012 Various North Florida Transportaion Planning

Organization Meeting x

6/29/2012 Ronald Davis Tri State Design x 7/2/2012 Johathan

Garza/President Garza constructions x

7/5/2012 John Westcott/CIO Dupoy Silo x 7/6/2012 Matt Walsh Matt Walsh, Inc. x

97

7/9/2012 Joe Blanco ICI Homes x 7/10/2012 Linda

Hemenbach/Recruiter Idea Staffing x

7/10/2012 Steve Doll/President D2D Technologies x 7/10/2012 Bob Esposito/Principal True Design Studios x 7/11/2012 Bill

McLoughlin/Recruiter Wm K McLaughlin Associates x

7/12/2012 Deby Peters Allstate Steel x 7/13/2012 Lesley

McCormick/Client Solutions Exec

.idea x

7/13/2012 George Geiger/Eng. Braddock Metalurgical x 7/17/2012 Bill Chogan Shay Core x 7/18/2012 Joe Delphino Open Systems Technology x 7/20/2012 Kelly Meyer/Recruiter Invensys Rail x 7/25/2012 Bob Franken Acamas CE x 7/27/2012 Maya Mozee ECOLAB x 7/30/2012 Eric Shiendling/Proj

Mgr Jacksonville Wealth Builders x

7/30/2012 Greg Schwartzenberger EC Concrete x 7/31/2012 Justin Faver Justin Faver LLC x 8/1/2012 Mary Lynn Jenkins Big Fish Yoga x 8/3/2012 Ron Smith, CM FHS Industrial Contractors x 8/7/2012 Tracy Bedingfield Applied Foundation Testing x 8/7/2012 Tim Blinn/Ownder Tailored Living x 8/7/2012 Tim Thomas/Eng PCI x 8/8/2012 Brian Allen/Candidate Duval County Campaign x 8/14/2012 Christine Urban FL SBDC x 8/15/2012 Amber

Werstreet/Recruiter Ettain Group x

8/16/2012 Virginie Mascia, Sourcing Specialist

Incepture x

8/20/2012 Jackie Laird, HR iConstructors x 8/22/2012 Morris Adkins Dakenna Development x 8/23/2012 Ian Davies/Owner SkillTek x 8/28/2012 Jeff Hitt PCL Construction x 8/28/2012 Lou Pontego/Owner Lou Pontego & Assoc. x 8/28/2012 Mack Craft/Owner Small Business x 8/30/2012 Bill Bocchino, PE Layne x 8/31/2012 Bradon Davis BNB Enterprises x 8/31/2012 Stephen Knuth/Owner ScarlettlovesSteven x 8/31/2012 Cheryl Perreault/HR Teledyne x 9/4/2012 Eric Born TetraTech x 9/5/2012 Eli Jacobson Oracle x 9/6/2012 Caroline Layne Christ the King Catholic School x 9/6/2012 Justin Tussey/Eng. Honda R&D x 9/10/2012 Barry

Weinzimmer/Chief Estimator

Kendale Decisions Build x

98

9/11/2012 Brian Wilson Corner Lot Properties x 9/12/2012 Larmond

Boatright/Recruiter Leon County x

9/13/2012 Ed Buckley/President Peer Fit, Inc. x 9/19/2012 Brandon Davis/VP

Sales BMB Enterprises x

9/26/2012 Paul DiCandia Innovias x 9/27/2012 Jennifer Hebert/Dir. Of

Research & Analysis PreTalen x

9/28/2012 Jorge Morales/CEO Information & Computing Services x 10/2/2012 Jeremy Spohler, CM Dennis Homes x 10/5/2012 Michelle

Begovich/Recruiter BWAY Corp x

10/9/2012 Jerry Dean Mattamy Homes x 10/11/2012 Don Rull Local Church x 10/12/2012 Kenneth Jones, CEO Heekin Ortho x 10/12/2012 Mark Marques/CEO Joytel Wireless x 10/12/2012 Joe Allison Geek Squad x 10/16/2012 Brian Knight Pragmatic Works x 10/17/2012 Britt Crumley QuikTie Systems x 10/19/2012 Mike Mumford Paul Davis Restoration x 10/23/2012 Matthew Evans Carlyle Interconnect Technology x 10/26/2012 Billy Forte IT Solutions Now x 10/26/2012 Sean Willison Pay Span x 10/29/2012 Jim Robinson City of Jacksonville Dept. of Public

Works x

10/29/2012 Micheal Lee H. Painting Contractors x 10/29/2012 Jenny Hull Vacation Rental Properties x 10/29/2012 Robert Richardson Industrial Tech Solutions x 10/30/2012 Josephene

Ahn/Recruiter DNL Global x

10/30/2012 Ken Byrns Ben Byrns Foundation x 10/30/2012 Tom Brenneman/Mgr SNI Technology x 10/31/2012 Brian Monroe Sawgrass Asset Management x 11/1/2012 Crystal Allen Hydro Aluminum x 11/1/2012 Christopher McMorrow VistaKon x 11/2/2012 Paul Meyer Starfield TMS x 11/2/2012 Ruth Anzola/HR Halifax Melia x 11/6/2012 Nick Nieto/Proj.

Supervisor Hardin Construction x

11/12/2012 Dave Rosenthal/Mgr Isel x 11/14/2012 Sharon Mills Padget AC x 11/15/2012 James Ventimiglia Ventimiglia Inc x 11/15/2012 John Sutton Inlit x 11/19/2012 Renee Basgrin Duval County Health Dept x 11/19/2012 Mindy Golder Eng ER x 11/20/2012 Various Computing Advisory Board

Presentation/Meetings x

11/20/2012 Jason Schmerer Productive Potential x

99

11/21/2012 Matt Evans/HR Coord Carlisle Interconnect Technologies x 11/28/2012 Tanishia Shingles ISF x 11/30/2012 Adrienne

Salvaggio/Mgt Dev Dir Hoist & Crane Services Group x

11/30/2012 Irv Adams Web/iPhone project x 12/2/2012 Chelsea Sargent Availity x 12/5/2012 Lance Taylor Hewlitt-Packard x 12/6/2012 Ryan Abranski/Proj

Mgr Coastal Mechanical Services x

12/6/2012 Kevin Murphy Gulf Bldg x 12/5/2013 Barry Michaels Gold Corp x 12/7/2012 Scott Piersall/CTO CORE Computing Solutions x 12/12/2012 Ralph Marcello Beaches Habitat for Humanity x 1/3/2013 Ryan Schmitt/Pres Petticoat-Schmitt x 1/3/2013 Adrienne

Salvaggio/Mgt Dev Dir Hoist & Crane Services Group x

1/4/2013 Julio Fernandez Phoenix Products x 1/8/2013 Rob Slimmon Nest Eggs x 1/9/2013 Travis Drane Crawford & Company x 1/14/2013 David Hacker/Pres Construction Specialties of N. FL x 1/14/2013 JC Boursiquot Hanania Automotive Group x 1/14/2013 Lori Ulrizh/HR Mgr W&O x 1/17/2013 Dave Hibbs/Recruiter Gold Corp 1/24/2013 Stephanie Miller McLaughlin Company x 1/25/2013 Mark Riccaboni HabiJax x 1/25/2013 Mark Carpenter Gray x 1/28/2013 Mike Kogan/Owner mikekogan.com x 1/28/2013 Margaret Jones Dynatest Consulting x 1/28/2013 Nate Day H. Smith, Inc. x 1/29/2013 Tom Rossi The Mole Hill x 1/30/2013 Daryl Pasquale Personal Training Business x 1/30/2013 Wayne McCoy General Contractor x 1/31/2013 Dave Heyton/Pres BNL Consulting x 2/4/2013 Regan Johnson Grifiss institue x 2/4/2013 Charles Roberts/VP Providence Homes x 2/5/2013 Don Atkinson/Tech

Recruiter NTT Data Inc x

2/6/2013 Brandt Curvel/PM Insituform x 2/6/2013 Shannon McCoy FL Board of Prof Eng x 2/7/2013 Douglas Jackson St. Jean Industries x 2/7/2013 Stacey Edmond RTG Inc. x 2/7/2013 Angie Bullock TopCor x 2/8/2013 Heather Joyce, Len

O'Neill Deutsche Bank x

2/8/2013 Dallas Sunn Veteran's Tech Brigade x 2/8/2013 Jim Hammerhan LK Industires x 2/8/2013 Chris Myer Insight Global x

100

2/8/2013 Annie Grogan Hill of NE FL x 2/11/2013 Theresa Bradshaw City of Maryland Heights x 2/11/2013 Jose Garcia Pinnacle CGC x 2/11/2013 Jennifer Gottschalk National Guard x 2/11/2013 Tanishia Shields Information Systems of FL x 2/12/2013 John Birch Duke TIP x 2/12/2013 Ashok Badhi eSystems, Inc. x 2/13/2013 David Wilkinson Midcom x 2/13/2013 Kyle Crisp Kendall Design Build x 2/15/2013 Various Engineering Product Showcase x 2/15/2013 Jordan Patrick Brook Source x 2/15/2013 Paula Shields Jax Zoo x 2/19/2013 Anne Hoyer MCC - Jax x 2/20/2013 Walter Nemecek Arcadis x 2/21/2013 Robert Randle AEP x 2/22/2013 Ashley Levenson Astidia x 2/25/2013 Joe Montello CCI Restoration x 2/25/2013 Michael Yuro Yuro & Assoc x 2/26/2013 Linwood Geiger BBG Contracting x 2/26/2013 Kristin Mullen Stellar Recovery x 2/28/2013 Breanna

Hegamin/Recruiter Norfolk Southern x

3/1/2013 Paul Venditti Meridien Technologies x 3/4/2013 Chris Dostie Dostie Homes x 3/4/2013 Roxie Comstock Bellingham Marine x 3/4/2013 Theresa Greco CTG x 3/4/2013 Allen Davis Mallen Construction x 3/4/2013 Ken Massey Coastal Atlantic Inc. x 3/4/2013 Christina Brigman Scribe Solutions x 3/4/2013 Thomas Ballas FEC Railway x 3/4/2013 David Medina ArnAmy, Inc x 3/4/2013 Tim Wye Stenner Pump x 3/5/2013 Marti McCoy NFFS Inc x 3/11/2013 Bob Hartmann IML Inc x 3/11/2013 Jim Hanrahan Load King 3/14/2013 Brian Walsh Highland Homes x x 3/14/2013 Carlon Boswell Information Tech Group x 3/18/2013 Christina Davis Ring Power x 3/18/2013 Melissa Hall Visual Solutions x 3/20/2013 Katrina Hosea/Owner Bectree Homes x 3/20/2013 Jeff Brecko, VP Aurora Builders x 3/29/2013 Kurt Smith DME Automotive x 3/29/2013 Jim Reeves Cemex x 3/29/2013 George Riveras Matthews Design x 4/9/2013 Various Starting Point Software x 4/3/2013 Margie Pitts neptune Tech x

101

4/3/2013 George Connaughton Matthews Design x 4/4/2013 Kim Daniels Sesco Lighting 4/5/2013 Jean Webb Town of Ft. Myers Beach x 4/9/2013 Brennen Michaels Electrical Engineering Start-up x 4/9/2013 Chad Tripp Tagsys RFID x 4/11/2013 Ambre Goff Edmund Goff LLC x 4/11/2013 John Brand Winter Park Construction x 4/15/2013 Michael Snare Monarch Homes x 4/15/2013 Clint Stone Bowen Civil Engineering x 4/15/2013 Vicky Talmadge Suwanee Valley Electrical Coop x 4/16/2013 Jillian Thompson Advanced Business Computers of

America x

4/18/2013 Steve Haft Radon Professional Services x 4/18/2013 Carla Alonso Florida Retail Group x 4/18/2013 Joey Marchy Ignite with Us x 4/19/2013 Kara Hanbury Trek Safaris x 4/22/2013 Brittney Tomasetti Mass Electric x 4/23/2013 Digmor Tencer Lexicon Relocation x 4/23/2013 Warren Caterson Seamark Ranch x 4/23/2013 Liz Altizer Quadra Medical x 4/25/2013 Katie Donaldson American Builders Supply x 4/26/2013 Janet Brown (her own start-up) x 4/29/2013 Ken Ponder Intuition Systems x 4/30/2013 Melissa Noto Software Guidance and Assistance x 4/30/2013 Mike Mixo Shearer Construction x 4/30/2013 James Gronwick JTI x

102

ALUMNI CAREER SERVICES

Beginning December 2011, Dee Dee Wyckoff accepted the position as the OPS Alumni Coordinator for Career Services. This position is based on OPS funding and averaged 10 hours a week. As the Alumni Coordinator, Dee Dee conducted face-to-face appointments and reviewed resumes in Career Wing for Alumni from four colleges: Brooks College of Health, College of Arts and Sciences, College of Computing Engineering and Construction, and the College of Education and Human Services. Table 1: Alumni Coordinator Appointments by Year (Appointments/Email Contact)

College Dec. 2011-Apr. 2012

2012-2013

Brooks Collge of Health N/A 8 College of Arts and Sciences N/A 62 College of Computing, Engineering, and Construction N/A 18 College of Education and Human Services N/A 4 Other N/A 9 TOTAL 44 101

Table 1: For Dec. 2011-Apr. 2012, the appointments/email contact was not tracked by each individual college. Starting in in May 2012, contact was tracked by each individual college.

Table 2: Alumni Coordinator Career Wings Resume Reviews by Year

College Dec. 2011-Apr. 2012 2012-2013

Brooks Collge of Health N/A 16 College of Arts and Sciences N/A 256 College of Computing, Engineering, and Construction N/A 102 College of Education and Human Services N/A 30 Other 1 TOTAL 133 405

Table 2: For Dec. 2011-Apr. 2012, the appointments/email contact was not tracked by each individual college. Starting in in May 2012, contact was tracked by each individual college. Future Direction For the 2013-14 Academic Year, Career Services will continue to fund the OPS Alumni Coordinator position to provide career development assistance for UNF alumni. Alumni within one year of their graduation date will continue to receive career services, programs, and resources on the same basis as when they were students. After one year from their graduation date alumni will pay a modest fee of $20 per counseling session to meet with the Alumni Coordinator.

Dee Dee Wyckoff Alumni Coordinator (P/T)

103

CAREER SERVICES EMPLOYER RELATIONS/ON-CAMPUS RECRUITING PROGRAMS

Career Services has developed an employer relations and outreach program designed to help employers recruit UNF students and graduates for full-time, career opportunities through a variety of on-campus recruiting programs. Employers can participate in Career Expos and the Education Job Fair talking with large numbers of students or meet individually with students through on-campus interviews and information tables. Career Services also sends the resumes of UNF students to potential employers through a resume referral program. Employers can arrange information sessions or socials to present information about their organization and opportunities to small groups of interested students. Table 1 Career Wings Job and Internship Postings Fall

2009 Spring 2010

Total Fall 2010

Spring 2011

Total Fall 2011

Spring 2012

Total Fall 2012

Spring 2013

Total

# Full-time Jobs 84 273 357 80 363 443 665 824 1489 1382 969 2351 # Internships 32 77 109 70 166 236 226 278 504 417 318 735 # Co-ops 1 17 18 1 16 17 22 19 41 66 38 105 # Part-time Jobs 60 97 157 21 22 43 155 248 403 403 293 696 #Temporary or Seasonal Jobs

5 52 57 14 59 73 61 78 139 97 96 193

# Volunteer Positions

4 12 16 3 12 15 12 57 69 33 25 58

TOTAL NUMBER OF POSTINGS

186 528 714 189 638 827 1141 1504 2645 2398 1740 4138

Table 1 shows that there was a 56% increase in the number of job and internships posted in Career Wings and it does show that the economy is recovering and that employers are increasing their hiring. Table 2 Summary of On-campus Recruiting Activities 2008-2009 2009-2010 2010-11 2011-12 2012-13 Number of Companies that participated in On-campus Recruiting Activities

309 392 205 266 281

Education Job Fair (December) 10 n/a n/a n/a n/a Education Job Fair (April) 9 13 7 10 21 Fall Osprey Career Fair 73 44 51 68 80 Spring Osprey Career Fair 43 53 59 59 95 UNF Alumni Job Fair (May) 36 33 34 47 49 Physical Therapy Job Fair 17 12 14 11 9 CCEC Employer Showcase (October) 42 31 15 38 41 CCEC Employer Showcase (March) 30 30 27 40 46 Graduate and Professional School Day 17 21 20 26 22 Pre Law Day 38 36 16 21 26 On-campus Interviews 15 10 6 24 22 Information Sessions 29 39 39 48 46 Information Tables 130 16 20 41 34 Total Number of On-campus Recruiting Events 489 338 308 433 491 Table 2 shows that 281 employers participated in on-campus recruiting activities for the 2012-13 Academic Year. This was a 5.6% increase from the 2011-12 year. The employers participated in 491 recruiting events which is a 13.3% increase from the previous year. Table 3 provides a detailed summary of all on-campus recruiting activity for 2012/2013.

TABLE 3: SUMMARY OF EMPLOYER PARTICIPATION 2012-2013 On-campus Recruiting Activity: 2012-2013

Company Industry Educ Fair

Fall Expo

Alumni Job Fair May 2013

Spring Expo

Grad Fair

Phys Therapy

Pre-Law

CCEC Showcase

Campus Interviews

Info Sessions

Info Booths

Total Events

Adlec Digital 1 1 Accent Marketing Marketing 2 2 ADP (Automatic Data Processing) 1 1 1 3 Advantus 1 1

Aerotek Human Resources 1 1 2

AFLAC Insurance 1 1 AJM Packaging 1 1 Alabama Rural Ministry Construction 1 1

Ally Financial Financial Services 1 1

Alhambra 1 1 2 AMCOM Software 1 1 Ave Maria School of Law Education

1 1 AV Logistics Logistics

1 1 AXA Advisors Financial

Services 1 1 1 3 BNL Consulting Computers 1 1 Bank of America Banking 1 1 1 3 Bankers Life Insurance 1 1 Barry University School of Law Education 1 1 Becker CPA / STALLA Accounting 1 1 Beeline Engineering 1 2 3 Black Diamond Performance Other 1 1 BMW Manufacturing Manufacturing 1 1 Bradford County School District Education 1 1 Brasfield & Gorrie Construction 1 1

Bridgestone Retail Retail 1 1 Brooks Rehabilitation Health Care 1 1 Brown & Brown Insurance Insurance 1 1 Buckeye International Industrial Sales 1 1 2

105

BYO Playground 1 1 Campbell University Education 1 1 Campus Special 1 1 CareerBio Health Care 1 1

C H Robinson Business Services 1 1 2

Cellular Sales - Verizon Retail 1 1 2 Center for Courageous Kids 1 1 Charles Perry Partners Construction 1 1 Charlotte School of Law Education 1 1 Charter Schools Education 1 1 Cintas 1 1 Citi Financial 1 1 2 City Year Education 1 1 1 2 5

Client Focused Media Communications 1 1

Coach Retail 1 1 Coggin Automotive Group Automotive 1 1 2 Convergys 1 1 CopyFax Retail 1 1 Cora Rehabilitation Clinics Health Care 1 1 2 Cox Media Media 1 1 2 Crawford Contractor Contracting 1 1 2 Crowley Maritime Transportation 0 CRU 1 1 CSX Transportation 1 1 1 2 2 1 8 CTG Computers 1 1 David Weekley Homes Contracting 1 1 Davis Express 1 1

Deloitte Public Accounting 1 1 2

Deutsche Bank Financial Services 1 1 1 1 4

Dillards Retail 1 1 Discovery Academy of Lake Alfred Education 1 1 Dixon Hughes, PLLC Accounting 1 1 Duval County Public Schools Education 1 1 E-dr Network 1 1 Elkins Constructors, Inc Construction 1 1 Ennis, Pellum & Associates Accounting 1 1 2

106

Enterprise Rent-a-Car Automotive 1 1 1 3

Ernest & Young Public Accounting 1 1

EverBank Business Services 1 1 1 1 2 6

Fanatics 1 1 Fastenal Company Industrial Sales 1 1 1 3 Family Heritage 1 1 Faulkner Law Education 1 1 Ferguson Enterprises 1 1

Fidelity Investments Financial Services 1 1 2

Fidelity National Financial Financial Services 1 1

Fifth Third Bank Banking 1 2 3 Finlay Management, Inc Management 1 1 2 Firestone Complete Auto Care Manufacturing 1 1 2

First Coast Apartment Association Business Services 1 1

First Command Financial Planning Financial Services 1 1

FIS Financial Services 1 1 1 3

Florida Auditor General Audit 1 1 2 Florida A & M University Education 1 1 Florida Atlantic University Education 1 1 Florida Coastal School of Law Education 1 1 Florida International University Education 1 1 2 Florida State University Education 1 1 1 3 Follett Higher Education Group Education 1 1 2 Fortegra Financial Corporation Financial 1 1

Foundation Financial Business Services 1 1 2

Frito Lay 1 1 GE Aviation Engineering 1 2 3 GE Captial Financial 1 1 2 Georgia State University Education 1 1 Georgia Southern University Education 1 1 Gerdau Ameristeel Construction 1 1 Gilbane Building Construction 1 1 Grimco 1 1 Hajoca Corporation 1 1

107

Harden & Associates Financial 1 1 2 Haskell Construction 1 1 Hawaii Pacific University Education 1 1 HCR ManorCare Health Care 1 1 Hofstra University Education 1 1 Hoist & Crane Construction 1 1

Homeward Residential Business Services 1 1

ICS Incorporated Engineering 1 1 IDS Computers 1 1 Incepture Other 1 1 Infamation Technologies Group 1 1 Innovative Therapy Concepts Health Care 1 1 Insight Global 1 1 ISEL 1 1 Intego 1 1 Interactive Intelligence, Inc Computers 1 1 International Youth Fellowship Education 1 9 10 ISF Computers 1 1 Jacksonville Business Journal 1 1 Jacksonville Center for Reproductive Medicine Health Care 1 1 Jacksonville Life Guards 1 1 JE Dunn Constructions Construction 1 1 JEA Construction 1 1

Johnson Lambert Business Services 1 1 2

Kaplan Test Prep and Admissions Education 1 1 2 Kauffman Tire 1 1 Kelly Educational Staffing Education 5 5 Kessler Creative 1 1 KIPP Jacksonville 1 1

KPMG Public Accounting 1 1 2

Kraft Foods Retail 1 1 Landstar Banking 1 1 2 LBS 1 1 Lender Processing Services 1 1 Liberty University Education 1 1 2 Life Care Centers of America Health Care 1 1

108

Loyola University New Orleans Education 1 1 MAA 1 1 Manson Construction Construction 1 1 Marten Transport, Inc Transportation 1 1 Mayo Clinic Health Care 1 1 2 McGladrey 1 1

Meclabs Financial Services 1 1 1 3

Media Star Promotion 1 1 Medtronic Computers 1 1 2 Mercedes Benz Retail 1 1 Mercer Univeristy Education 1 1 Meridian Technologies Computers 1 1 1 3 Mindtree Computers 1 1 2 Modis 1 1 Munroe Regional Medical Center Health Care 1 1 Museum of Contemporary 1 1 Nassau County School District Education 1 1 National Financial Services Group Financial 1 1 2 National Service 1 1 NAVAIR Military &

Defense 1 1 2 Neff Rental rental 1 1 Network of International Christian Schools Education 1 1 NexTech 1 1 New York Law School Education 1 1 New Yor Life Insurance Insurance 1 1 2 Nivel Parts and Manufacturing Co Manufacturing 1 1 Norfolk Southern Engineering 1 1 Northeast Florida State Hospital Health Care 1 1

Northwestern Mutual Financial

Diversified Financial Services 1 1 2

NOVA Southeastern Univ Education 1 1 1 5 8 Orange County Public Schools Education 1 1 Orange County Sheriff's Office Government 1 1 2 Orange Park Medical Center Health Care 1 1 Paycor Other 1 1

Peace Corps International Development 1 1 3 1 6

109

Penske Trucking 1 1 PHH Mortgage Mortgage 1 1 1 3 Pine Cove Christian School Education 1 1 Pinellas County Sheriff's Office Government 1 1 PLS Logistics Services Logistics 1 1 1 3 PON 1 1 2 PricewaterhouseCoopers Financial 1 1 Progressive Insurance Insurance 1 1 Prudential Agency Engineering 1 1 1 1 4 R & L Truckload 1 1 R2 Logistics, Inc Logistics 1 1 Reichard Staffing Staffing Agency 1 1 Reaching Milestons with BCS Education 1 1 Regent University Education 1 1 REI 1 1 2 Rexel Transportation 1 1 1 3 Riverside Presbyterian Day School Education 1 1 River Point Behavioral Health Health Care 1 1 Roger Williams University Education 1 1 RF Smart 1 1 ROI Engineering 1 2 2 5 RS & H Other 1 1 RTD Construction Construction 1 1 Saft America, Inc. 1 1 Samford University Education 1 1 Savannah College of Arts & Design Education 1 1 School Board of Polk County Education 1 1 School District of Clay County Education 1 1 School District of Lee County Education 1 1 Scotts Lawn Service 1 1 SelectQuote Insurance Insurance 1 1 2 Select Portfolio Servicing, Inc 1 1 Servpro of Arlington/ Jacksonville South 1 1 Seton Hall University Education 1 1 Sherwin Williams Sales 1 1 1 3 SKANSKA Construction 1 1 Smoak, Davis & Nixon Financial 1 1

110

SNI Companies 1 1 Solomon Page Group Financial 1 1 Southern States Toyotalift 1 1 Southern Teachers Agency Education 1 1 2 Southern University Law Center Education 1 1 Steamin Jax Retail 1 1 2 St. Johns County School District Education 1 1 St. Thomas University School of Law Education 1 1 St. Vincent's Rehab & Sports Medicine Health Care 1 1 Stanton Optical Retail 1 1 Starting Point Software Computers 1 1 State Farm Insurance 1 1 2 Stellar Engineering 1 1 Stetson University Education 1 1 SumTotal Systems Computers 1 1 Suwannee County School Board Education 1 1 Synaptic Resources Business

Services 1 1 System Innovators Computers 1 1 Talagy Computers 1 1 2 Target Retail 1 1 1 3 Teachers-Teachers.com Education 1 1 TEKSystems Computers 1 1 1 3 The Arc of the St. Johns 1 1 The Blood Alliance Health Care 1 1 The Brickman Group Engineering 1 1 The Continental Group 1 1 The HCI Group 1 1 The Hertz Corporation Retail 1 1 2 The Jacksonville Bank Banking 1 1 The Judge Group 1 1 The Parts House Engineering 1 1 The Ritz-Carlton, Amelia Island Hotel 1 1 2 The Suddath Companies Financial 1 1 1 3 The Whiting-Turner Contracting Construction 1 1 Tire Kingdom Retail 1 1 2 4 Total Military Management, Inc Other 1 1 1 3 Total Quality Logistics Logistics 1 1 1 3

111

Transamerica 1 1 Trailer Bridge 1 1 Troy University Education 1 1 TriBridge Residential 1 1 Turner Constructions Construction 1 1 UF & Shands Jacksonville Health Care 1 1 U.S. Air Force Military 1 1 U.S. Army Health Care Recruiting military 1 1 U.S. Auto Automotive 1 1 U.S. Department of State Government 1 1 U.S. Marine Corps Officer Selection Military 1 1 2 U.S. Navy Military 1 1 2 1 5 Unisource Worldwide 1 1 University of Central Florida Education 4 4 University of Florida - College of Engineering Education 1 1 University of Florida - College of Pharmacy Education 1 1 University of Florida - Graduate School Education 1 1 University of Florida - Hough Grad School Business

Education 1 1

University of Florida Levin College of Law Other 1 1 2 University of Medicine and Health Sciences, St. Kitts

Education 1 1

University of Miami Education 1 1 2 University of South Florida Education 1 1 University of St. Augustine Education 1 1 US Department of State Government 2 2 Vector Marketing 10 10 Waddell & Reed Financial 1 1 Waffle House Restaurants 4 1 5 Walmart Retail 1 1 2 Waverly Academy Education 1 1 Wayman Academy of the Arts Education 1 1 Web.com Internet 1 1 1 1 4 Wells Fargo Bank Banking 1 1 2 Western University Education 1 1 WJXT-TV4 1 1 World Ventures 2 1 3 Worldwide Express 1 1

112

Xorail Construction 1 1 YMCA of Florida 1 1 YP Holdings Business

Services 1 1 Recruiting Totals for May 1- April 2013 21 79 49 96 21 9 26 42 19 45 43 450

University of North Florida Career Services

Goals and Objectives 2013-2014

Career Services Mission Statement: Career Services teaches students essential skills and encourages personal responsibility to explore and achieve career goals. Students are empowered to engage in self-assessment, career exploration, and job preparation. Additionally, Career Services develops and maintains relationships with a diversity of employers to provide networking and job opportunities for students and alumni. Department Goal #1: Develop and implement a comprehensive First Year Experience career development program titled “Career Discoveries”.

University Goal # 1: Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. University Goal # 5: Secure fiscal, physical, and technological resources aligned with the University's mission and values. Division Goal # 1: Enhance and cultivate an environment that encompasses body, mind and spirit pedagogy (holistic development) in which our University community ensures optimal student learning.

Action 1: Offer customized career counseling and assessment services to assist with major selection and career exploration. (Timeline: July 2013-June 2014). Persons Responsible: Associate Director and Career Counselor. Action 2: Modify scheduling process to accommodate students visiting for career counseling appointments. (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director and Support Staff. Action 3: Plan and implement career discoveries programming (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director, Career Counselor, and Support Staff. Action 4: Implement the Career Connections Program connecting students with professionals in various fields for in depth career exploration. Action 5: Enhance the delivery of career assessment workshops. (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director and Career Counselor. Action 6: Develop resources targeting Social Media/digital identity and the impact on career planning. (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director, Career Counselor, Career Coordinator and Marketing Assistant. Action 7: Deliver interactive programming during student and parent orientations. (Timeline: July 2013-June2014). Persons Responsible: Associate Director and Career Counselor. Action 8: Collaborate with staff in Housing & Residence Life to offer targeted programs and services for first year students. (Timeline: July 2013-June2014). Persons Responsible: Associate Director and Career Counselor. Action 9: Collaborate with the Academic Center for Excellence to offer the Majors & Minors Fair. Persons Responsible: Career Counselor. Action 10: Hire an OPS Career Advisor to assist with delivering programs and services. (Timeline: July 2013-June 2014). Person Responsible: Associate Director. Action 11: Manage a team of Peer Advisors to assist with programming, marketing and outreach initiatives. (Timeline: July 2013-June 2014). Person Responsible: Career Counselor. Action 12: Maintain and update the Career Library. (Timeline: July 2013-June 2014). Person Responsible: Career Counselor. Action 13: Enhance career education materials and resources. (Timeline: July 2013-June2014). Persons Responsible: Associate Director and Career Counselor.

Outcome 1: Students will learn effective strategies for choosing majors and identifying suitable career options.

114

Outcome 2: Students will learn how to explore majors, careers and gain an understanding of occupational and employment trends.

Outcome 3: Students will utilize Career Library resources to research potential careers. Outcome 4: Students will learn how to engage in effective career planning throughout their college career.

Outcome 5: The number of students participating in career counseling services will increase. Outcome 6: The number of students participating in Career Discoveries programming will increase.

Evaluation 1: A follow-up survey will be given to students utilizing career counseling services. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career counseling services I know how to make informed decisions when identifying and choosing a major or career path?” Evaluation 2: A follow-up survey will be given to students participating in career exploration activities. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: "Our goal was to teach you how to identify and explore suitable majors and career options. Did we meet this goal?" Evaluation 3: A follow up survey will be sent to students registered in Career Wings, for those who indicated they utilized the Career Library, at least 75% will indicate: “Strongly Agree” or “Agree” when asked: "The goal of our Career Library is to provide resources needed to help you research potential career opportunities. Did we meet this goal?” Evaluation 4: Evaluation forms will be given to students who attend career discoveries programming. At least 75% of respondents who attend should answer "Strongly Agree" or "Agree" when asked: Please rate whether you were able to “learn how to engage in effective career planning?” Evaluation 5: Calculate the number of students participating in career counseling services. We should see at least a 10% increase. Evaluation 6: Calculate the number of students participating in career development programming and events. We should see at least a 10% increase.

Continuous Improvement Department Goal #2 Ensure effective and efficient delivery of career services to all constituents.

University Goal #1: Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. Division Goal 1: Enhance and cultivate an environment that encompasses body, mind and spirit pedagogy (holistic development) in which our University community ensures optimal student learning. University Goal # 4: Affirm the university's public responsibility through civic and community engagement. Division Goal # 2 Affirm the University’s public responsibility through civic engagement and community-based learning and research.

Action 1: Maintain qualified and effectively trained frontline full-time and student staff members. (Timeline: July 2013-June 2014). Persons Responsible: Director; Associate Director; Support Staff. Action 2: Career Counselors and Career Coordinators /Liaisons will demonstrate appropriate expertise and effective application of helping skills when assisting students. Persons Responsible: Career Counselors and Career Coordinators, Director and Associate Director. (Timeline: July 2013-June 2014) Action 3: Maintain effective employer relations when coordinating on-campus recruiting events

115

and job fairs for each of the four colleges and maintain effective working relationships with local area, regional, State, and National employers and/or graduate and professional school recruiters. Persons Responsible: Director and Career Coordinators/Liaisons; Employer Relations Coordinator, Support Staff. (Timeline: July 2013-June 2014) Action 4: Maintain job, internship, and co-op postings in Career Wings (Timeline: July 2013 –June 2014) Persons responsible: Director, Career Liaisons, Events and Marketing Coordinator, Employer Relations Coordinator, and Office Manager Action 5: Expand the current action plan to strengthen and grow the Internship Program for the College of Arts and Sciences. (Action plan to be implemented in 2013-14). Person Responsible: Director, Employer Relations Coordinator. (Timeline: July 2013-June 2014).

Outcome 1: Student responses on evaluations and follow-up surveys should indicate high levels of satisfaction with Career Services' overall customer service. Outcome 1a: Students will indicate high levels of satisfaction regarding the friendliness, responsiveness and ease of contacting Career Services. Outcome 2: Students will indicate high levels of satisfaction regarding effectiveness and assistance provided by Career Counselors and Career Coordinators/Liaisons. Outcome 3: Employer feedback will indicate high levels of satisfaction with Career Services’ customer service. Outcome 4: Career Services will maintain the total number of job, internship, and co-op postings in Career Wings for the four colleges. Outcome 5: Career Services will continue to expand the Internship Program for the College of Arts and Sciences. Evaluation 1: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate Career Services’ overall customer service.

Evaluation 1a: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate the friendliness and responsiveness of staff and the ease of contacting Career Services. Evaluation 2: Using a follow-up survey, 75% of students should indicate "Excellent" or "Very Good" when asked to rate their career counselor’s or college liaison’s knowledge, openness, and interest in providing assistance. Evaluation 2a: Using a follow-up survey, 75% of students should indicate “Strongly Agree” or “Agree” when asked if they would refer Career Services to a friend. Evaluation 3: Using a follow-up survey and evaluation forms, 75% of employers should indicate "Excellent" or "Very Good" when asked to rate Career Services’ customer service. Evaluation 4: Analyze data from Career Wings to determine numbers of job, internship, and co-op postings in system and compare to previous year. Career Services will maintain all job/internship/co-op postings. Evaluation 4a: Analyze data from Career Wings to determine the number of employers who participated in on-campus recruiting programs and events; compare to previous year. Career Services will maintain the total employer and recruiter participation. Evaluation 5: An expanded action plan for the COAS Internship program will be created and implemented.

Continuous Improvement

Department Goal #3: Implement a comprehensive outreach and marketing program to increase awareness for all constituents about Career Services’ programs and resources.

University Goal: #2 Recruit and support a diverse community of students, faculty and staff. Division Goal #4: Continue to inculcate, infuse and promote university wide ethical behavior and social responsibility.

116

Action 1a: Increase the department’s communication with students and alumni through the use of social media (Timeline: July 2013 – June 2014). Person Responsible: Events Coordinator and Office Manager. Action 1b: Utilize student assistants (through Work Study, internships or co-ops) to expand the department’s marketing outreach particularly through social media (Timeline: July 2013 – June 2014). Person Responsible: Events Coordinator; Director. Action 2: Promote the Career Wings system on-campus to students and assist students in its daily use and operation as a result of outreach efforts. (Timeline: July 2013 – June 2014). Persons Responsible: All Staff. Action 3: Increase the awareness of Career Services through on-campus presentations, promotional materials, meetings with faculty and/or interaction with other on-campus constituents (Timeline: July 2013 – June 2014). Persons Responsible: All Staff.

Outcome 1: Students and alumni will learn more about upcoming events, programs, services and recruiting opportunities provided by Career Services through the department’s social media.

Outcome 2: There will be an increase in students accessing and using the Career Wings system. Outcome 3: Faculty members will be more informed and aware of services provided to students through Career Services and refer students to Career Services programs and services.

Evaluation 1: Calculate the number of students and alumni who “like” the department’s Facebook.com page. We should see at least a 10% increase.

Evaluation 2: Calculate the number of new students and alumni in Career Wings. We should see at least a 10% increase. Evaluation 3: A follow-up survey will be sent in April to all students registered in Career Wings. Using the survey, we should see an increase in the percentage of students who indicate that a faculty member referred them to Career Services.

Continuous Improvement: Department Goal #4: Develop and enhance career development resources for students.

University Goal: #5 Secure fiscal, physical and technological resources aligned with the University’s mission and values. Division Goal #5: Embrace a professional development model that reflects a real world paradigm in order to prepare students for the future.

Action 1: Career Services staff will update content and graphics for the Career Services web pages. (Timeline: July 2013-September 2013). Persons Responsible: Career Services Staff Action 2: Continue to maintain and update the Career Library. Timeline: July 2013-June 2014. Person Responsible: Career Counselor.

Action 3: Increase visibility and use of informational career videos and interactive resources on The Career Services’ website (Timeline: July 2013 – June 2014). Person Responsible: Director. Action 4: Career Services will increase the number of internships offered to students within the College of Arts and Sciences (Timeline: July 2013 – June 2014). Person Responsible: Employer Relations Coordinator.

Outcome 1a: Students who utilize the Career Services website should indicate a high level of satisfaction. Outcome 1b: By making the Career Services web pages more attractive and easier to navigate, we should see an increase in the number of students using the web page. Outcome 2: Students will utilize Career Library resources to research potential careers. Outcome 3: There will be an increase of students utilizing the informational career videos and interactive resources available on the Career Services’ website.

117

Outcome 4: An increased number of students will utilize the internship opportunities offered by the College of Arts and Sciences. Evaluation 1a: A follow-up survey will be sent to all students who registered with Career Services in Career Wings. At least 75% of those who said that they utilized the Career Services website will indicate: "Excellent" or "Very Good" when asked: "How would you rate the Career Services Webpage (www.unf.edu/careerservices)?" Evaluation 1b: Using a Webpage tracking system, Google Analytics, record the number of students who accessed and utilized the Career Services website and compare to the previous year. We should see at least a 10% increase in student usage. Evaluation 2: A follow up survey will be sent to students registered in Career Wings, for those who indicated they utilized the Career Library, at least 75% will indicate: “Strongly Agree” or “Agree” when asked: "The goal of our Career Library is to provide resources needed to help you research potential career opportunities. Did we meet this goal?” Evaluation 3: Calculate the number of students and alumni who use the informational career videos and interactive resources on the website and compare to previous year. We should see at least a 10% increase in student views for the videos. Evaluation 4: The number of interns will be calculated by enrollment numbers, as well as employer follow up calls. This number of active interns should increase over last year.

Continuous Improvement Department Goal #5: Offer comprehensive career and job search counseling services for students.

University Goal #3: Support and recognize research and creative endeavor as essential University functions. Division Goal 3: Enhance students’ experience through deliberately planned programs, activities, and events that promote collegiate spirit. University Goal: #4 Affirm the university’s public responsibility through civic and community engagement. Division Goal #2: Create experiences that fulfill the Community Based Transformation Learning QEP while strengthening mutually beneficial community partnerships and collaborative opportunities.

Action 1: Continue offering effective career counseling and assessment services targeting Freshmen, Sophomores and deciding and exploring students. (Timeline: July 2013-June 2014) Persons Responsible: Associate Director, Career Counselor, and Support Staff Action 2: Career Services Liaisons will coordinate and implement the S.T.A.R. Program in each of their respective colleges. They will provide individual job search counseling and encourage participation in workshops, activities, and events related to students’ professional development. (Timeline: July 2013-June 2014). Persons Responsible: Director, Career Liaisons, Events Coordinator, Employer Relations Coordinator, and Support Staff

Outcome 1a: Students will learn how to engage in self-assessment activities targeted to identifying suitable majors and career options. Outcome 1b: Students will learn how to explore majors, careers and gain an understanding of occupational and employment trends. Outcome 2a: There will be an increase in the number of students participating in the S.T.A.R. Program.

Outcome 2b: Students who attend the resume and job search workshops and have their resume critiqued will learn how to develop a resume, write cover letters, and conduct job search campaigns.

118

Outcome 2c: Students who attend interviewing workshops and have a practice interview will learn how to present themselves effectively to employers in an interview.

Outcome 2d: Student who participate and become S.T.A.R. Certified will be more knowledgeable and prepared to pursue employment. Evaluation 1a: A follow-up survey will be given to students utilizing career counseling services. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: “After using career counseling services I know how to make informed decisions when identifying and choosing a major or career path?” Evaluation 1b: A follow-up survey will be given to students participating in career development programs. At least 75% of respondents should answer "Strongly Agree" or "Agree" when asked: "Our goal was to teach you how to identify and explore suitable majors and career options. Did we meet this goal?" Evaluation 2a: Utilize the Career Wings System to track the number of students who participated in each component of the STAR Program and compare to last year. We should see at least a 10% increase in the number of students participating in the program.

Evaluation 2b: An evaluation form will be given to students who completed the Resume Workshop on resume, cover letters. At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following questions: "Our goal was to teach you how to write a resume and cover letters. Did we meet this goal?"

Evaluation 2c: An evaluation form will be given to students who completed the Interviewing Workshop. At least 75% of respondents will answer "Strongly Agree" or "Agree" when asked the following question: "Our goal was to teach you how to effectively present your qualifications to employers in an interview. Did we meet this goal?"

Evaluation 2d: An Evaluation form will be given to students who completed the Job Search workshop. At Least 75% of respondents will answer: “Strongly Agree” or “Agree” when asked the following question: “Our goal was to teach you how to conduct a job search campaign.” Did we meet this goal? Evaluation 2e: Evaluations will be given to employers who attend major career programs and job fairs. At least 75% of respondents will answer “Excellent” or “Very Good” when asked: "Students seemed knowledgeable and prepared for the event" and 75% will answer “Excellent” or “Very Good” when asked: "Quality of student resumes received?”

Continuous Improvement: Department Goal #6: Plan and implement a series of major career programs and events designed to help students implement their career goals.

University Goal: #4 Affirm the university’s public responsibility through civic and community engagement. Division Goal #2: Create experiences that fulfill the Community Based Transformation Learning QEP while strengthening mutually beneficial community partnerships and collaborative opportunities.

University Goal #1 Cultivate a learning environment that supports intellectual curiosity, academic achievement, and personal growth. Division Goal #1: Enhance and cultivate an environment that encompasses body, mind and spirit pedagogy (holistic development) in which our University community ensures optimal student learning.

Action 1: Plan and collaborate with the various academic departments in the College of Arts and Sciences to host various career programs and events including the Graduate and Professional

119

Schools Fair and the Pre-Law Day. (Timeline: July 2013- June 2014). Persons Responsible: Director; Career Liaisons; Events Coordinator; Employer Relations Coordinator; Support Staff. Action 2: Plan and implement the Fall Osprey Career Fair (September) and the Spring Osprey Career Fair (January/February). (Timeline: July 2013-June 2014) Persons Responsible: Career Services Staff. Action 3: Plan and collaborate with the College of Computing, Engineering and Construction to host the CCEC Employer Showcases. (Timeline: July 2013-June 2014). Persons Responsible: CCEC Career Liaison, Support Staff. Action 4: Plan and collaborate with the Brooks College of Health to host the Physical Therapy Job Fair (Timeline: July 2013 – June 2014). Persons Responsible: BCH Career Liaison, Events Coordinator, Support Staff. Action 5: Plan and collaborate with the College of Education and Human Services to host the Education Job Fair. (Timeline: July 2013-June 2014). Persons Responsible: COEHS Career Liaison, Events Coordinator, and Support Staff. Action 6: Plan and implement the UNF Alumni Job Fair. (Timeline: July 2013-June 2014) Persons Responsible: Career Services Staff. . Action 7: Plan and implement career discoveries programming targeting freshmen, sophomores and exploring and deciding students. (Timeline: July 2013 – June 2014). Persons Responsible: Associate Director, Career Counselor, and Support Staff. Action 8: Plan and Collaborate with the Disability Resource Center to develop a career program to meet the career development needs of UNF students with disabilities. Action 9: Plan and collaborate with the Military Veterans Resource Center to develop a career program to meet the career development needs of UNF military/veteran students. Outcome 1: Upper division students from the College of Arts and Sciences will learn about opportunities and program requirements for graduate, pre-law and pre-medical schools. Outcome 2: Upper division students from the College of Arts and Sciences will identify potential employment opportunities and will learn about various job market conditions. Outcome 3: Upper division students from the College of Computing, Engineering and Construction will identify potential employment opportunities and will learn about various job market conditions. Outcome 4: Upper division students from the Brooks College of Health will identify potential employment opportunities and will learn about various job market conditions. Outcome 5: Upper division students from the College of Education and Human Services will identify potential employment opportunities and will learn about various job market conditions. Outcome 6: UNF alumni and upper division students from all colleges will identify potential employment opportunities and will learn about various job market conditions. Outcome 7: Freshmen, Sophomores and Deciding/Exploring students will explore and identify various academic majors and career options. Outcome 8: Students with disabilities will identify potential employment opportunities and will learn about various job market conditions. Outcome 9: Military and veteran students will identify potential employment opportunities and will learn about various job market conditions. Evaluation 1: Evaluation forms will be given to students who attend career events such as the Graduate and Professional Schools Fair, and the Pre-Law Day. At least 75% of respondents who attended these events should answer “Strongly Agree" or "Agree” when asked: If we met our goal “to provide an opportunity to speak with graduate/law school representatives and obtain information about graduate and law programs?” Evaluation 2: Evaluation forms will be given to students who attend the Osprey Career Fair. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market

120

conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Evaluation 3: Evaluation forms will be given to students who attend the CCEC Employer Showcases. At least 75% of respondents who attended these events should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Evaluation 4: Evaluation forms will be given to students who attend the Physical Therapy Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Evaluation 5: Evaluation forms will be given to students who attend the Education Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Evaluation 6: Evaluation forms will be given to alumni/students who attend the UNF Alumni Job Fair. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about current job market conditions by talking with employers?” And 75% should also answer "Strongly Agree" and "Agree" when asked: "Were you able to establish contacts that may lead to employment and obtain career and employment information?” Evaluation 7: Evaluation forms will be given to students who attend career discoveries programming. At least 75% of respondents who attend should answer "Strongly Agree" or "Agree" when asked: Please rate whether you were able to “learn more about career planning and exploration options and strategies?” Evaluation 8: Evaluation forms will be given to students who attend the career planning program for students with disabilities. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about career planning and implementation?” Evaluation 6: Evaluation forms will be given to students who attend the career development program for military/veteran students. At least 75% of respondents who attended this event should answer "Strongly Agree" or "Agree" when asked: Please rate whether they were able to “learn more about career planning and implementation?”

Continuous Improvement: Department Goal #7: Seek additional resources, staffing, and funding to expand and increase career development services for UNF.

University Goal: #5 Secure fiscal, physical and technological resources aligned with the University’s mission and values.

• Division Goal 1: Enhance and cultivate an environment that encompasses body, mind and spirit pedagogy (holistic development) in which our University community ensures optimal student learning.

Action 1: Establish a baseline for Career Services programs and services via Graduate Surveys of three graduating classes. The surveys will enable us to understand post graduate activity, evaluate career development needs and develop more programs and resources to help students be successful after graduation. Scope: Approximately 6,500 prospects for calling, goal of 65% completion.

121

Seek non-recurring funding to contract with Ruffalo Cody, a consulting firm to conduct email and phone follow-ups for survey. Total Cost needed for 2013-2014: $21,300 (Timeline July 2013-June 2014)

Action 2: Collect data on graduating seniors for a better understanding of post-graduate activities of UNF students. The University of North Florida Office of Institutional Research conducts a “Cap and Gown” graduating student survey. For the Fall/Spring 2012 Survey, UNF had a response rate of 36%. The University of Florida (UF) has moved to a mandated survey and places a hold on students’ transcripts and diploma until they complete the survey. UF’s response rates were: May 2012 (optional): 50% August 2012: (mandatory): 99% Work with UNF Administration to approve recommendation for Graduating Senior Survey to become mandatory at UNF. (Timeline July 2013-June 2014). Action 3: Engage more students in their own career development- (staffing and outreach) Increase College of Arts and Sciences Career Coordinator, Diane Wyckoff from 28 hours per week to Full-time, 40 hours per week. (2013-14) For the largest UNF college (COAS), Career Services currently has one full-time Career Coordinator, Valarie Robinson and one part-time Coordinator, Diane Wyckoff (28 hours per week). More staff is needed to work effectively with the COAS Academic Departments and to help students develop important job search skills (resume writing, interviewing, etc.) to secure their internships and jobs. Total Cost needed for 2013-2014: $15,153 (Timeline July 2013-June 2014)

Outcome 1: A UNF Graduate Survey would provide us with a snapshot of the typical employment and graduate school patterns for our graduates. It will enable us to gain a better understanding of the post graduate activities of our graduates and ultimately develop career services to better assist our students as they graduate. Outcome 2: A “cap and gown” survey provides a snapshot of the post graduate plans of our students. It will provide important data on how many students have jobs lined up at graduation and also what their post graduate plans will be. This will also enable us to develop career programs and services to better assist our students as they move to the world of work. Outcome 3: Having a second Career Coordinator working 12 more hours per week to assist COAS students will enable us to connect with more students and faculty in that college. We can offer more career counseling appointment times, more workshops, and more career programs to help COAS students plan and implement their career plans.

Evaluation 1: We will seek and secure funding to contract with Ruffalo Cody, a consulting firm that specializes in graduate surveys, to conduct graduate surveys for three graduating classes. We should see a 60% response rate. Evaluation 2: For a successful return rate of over 90%, the Graduating Senior survey would need to be mandatory. A hold would be placed on students’ transcripts until they complete the survey. Evaluation 3: We should see at least a 10% increase in the number of COAS students receiving career development services.

Continuous Improvement

122

Career Services Founders Hall, Building 2

Suite 1100

Phone: 904-620-2955 Fax: 904-620-2690