Career, It Industry ,Interview Tips Presentation

8/2/2019 Career, It Industry ,Interview Tips Presentation

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WELCOMEWELCOME

ACCEL IT ACADEMY- THRISSURACCEL IT ACADEMY- THRISSUR


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TOPICS COVEREDTOPICS COVERED

ABOUT ACCEL IT ACADEMYABOUT ACCEL IT ACADEMY

IT INDUSTRY &TRENDSIT INDUSTRY &TRENDS

CAREER OPPORTUNITIESCAREER OPPORTUNITIES JOB REQUIREMENTSJOB REQUIREMENTS

INTERVIEW-TIPSINTERVIEW-TIPS


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Copyright 2007 Accel IT Academy

A Division of


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Accel Ltd

ACCELSYSTEMS GROUP Inc. (Atlanta, USA)

Accel AcademyPart of a diversified and fast growing IT group

Accel Infotech FZE, Dubai

ACLSystems, Singapore

Strictly confidential for internal use only. Not to be copied or circulated

ACCELANIMATION ACADEMY


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A Division of


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Accel IT Academy a leader in value added training

Started in 1991

Focused on industry oriented niche curriculum

Pioneer in introducing training programs in

Computer

Hardware, Networking, Embedded Systems, VLSIDesign

and 3D Animation and Visual Effects

Introduced unique on-the-job training programs

Trained more than 100,000 students on latest

technologies

An active lacement cell rovidin career uidanceStrictly confidential for internal use only. Not to be copied or circulated


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Hardware with Windows and Linux Networking with Cisco

System Administration on Sun Solaris

IT Infrastructure Management

Embedded Systems Design

VLSI Design-(CADENCE TOOL)

Security Solutions with Checkpoint

Wireless Technologies

Authorised Sun Education centre for SA1,SA2 & SA-3

Courses offered in following are as:



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Our state of the art

Infrastructure and

industry orientedcurriculum helps

students get trained

on the latest

technologies

Infrastructure & Curriculum



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All our centers areISO certified

andWe provide on thejob training in live

environments



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On-the-job-training in live environments

Training on Sun Enterprise Servers at Accel labs



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Centralized Placement Cell

Maintains a real time cache ofinformation for prospectiveemployers.

Matches their requirement from itsdata bank of students, cataloguedaccording to skill sets and merits.

Average placements per month: >

80 students

Placements in leading Companiessuch as Sutherland, HCL,Reddington, Iflex, Slash Support,

Satyam, Fouth Dimension, Visteon,Data Patterns etc Strictly confidential for internal use only. Not to be copied or circulated


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Authorised TestingCenter

for

Certification facilities in-house

http://var/www/apps/conversion/current/tmp/scratch13067//http://var/www/apps/conversion/current/tmp/scratch13067//


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Chennai Aminjikarai

Chennai Adyar

Chennai T Nagar

Chennai Vadapalani Chennai Tambaram

Chennai Parrys

Trichy

Madurai

Coimbatore- Gandhipuram

Pondicherry

Coimbatore- RS Puram

Pollachi- MCET, Tirupur-ACET

Salem, Tirunelveli

Cochin. Thrissur

Kottayam. Alapphuzha

Thiruvananthapuram

Calicut. Palakkad

Kollam. Edappal, Perinthalmanna.

Puthanathani, Pandalam

A well-spread network of centres

TAMIL NADU KERALA

ANDHRA PRADESHHyderabad-Himayat, Dilsukh nagar

Vijayawada , Vizag

KARANATAKABangalore- Banaswadi, Jayanagar

MAHARASTHRA

Pune-MG Road, FC Road,Wadia College, Mumbai -Strictly confidential for internal use only. Not to be copied or circulated


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IT INDUSTRYIT INDUSTRY

APPLICATION MAINTENANCEAPPLICATION MAINTENANCE

DEVELOPMENTDEVELOPMENT

PACKAGE IMPLEMENTATIONPACKAGE IMPLEMENTATION

IMSIMS

BPOBPO


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What is IT Infrastructure?What is IT Infrastructure?

Everything comprising the IT operations of anEverything comprising the IT operations of anorganization, that includes:organization, that includes: Desktop PCsDesktop PCs

PrintersPrinters ServersServers Storage UnitsStorage Units

Networking EquipmentsNetworking Equipments DatabasesDatabases Operating SystemsOperating Systems
http://images.google.co.in/imgres?imgurl=http://www.alignedstrategy.com/weblog/StrategicGoalsIT0424.jpg&imgrefurl=http://www.alignedstrategy.com/weblog/labels/strategic-plan.htm&usg=__JHUQ4qCRaBcs_T7X6EOwiz8X6Ck=&h=452&w=323&sz=14&hl=en&start=16&tbnid=n90I5zynNgOcnM:&tbnh=127&tbnw=91&prev=/images%3Fq%3DIT%2BINFRASTRUCTURE%26gbv%3D2%26hl%3Den


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What is IT InfrastructureWhat is IT Infrastructure

Management?Management? Administrative process of creating, planning, andAdministrative process of creating, planning, and

maintaining the IT infrastructures.maintaining the IT infrastructures.

An integrated, inter-disciplinary process that ensuresAn integrated, inter-disciplinary process that ensuresthe smooth and proper functioning of infrastructure.the smooth and proper functioning of infrastructure.

Like a civilizations strength is depends on how wellLike a civilizations strength is depends on how well

its infrastructure facilities like Transportation,its infrastructure facilities like Transportation,Electricity, Agriculture, Industries and Health SystemElectricity, Agriculture, Industries and Health Systemare managed, an organizations strength is very muchare managed, an organizations strength is very muchdepends on how well it manages its IT infrastructuredepends on how well it manages its IT infrastructure


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N e t w o r k s

N o r t e lE n t e r a s y sA v a y a

C i s c o

S e c u r i t yD e s k t o p

M A CS u nL i n u x

W i n d o w s

W e b S e r v e r s

I P l a n e t

W e b l o g i cW e b s p h e r e

I I S

A p a c h e

I S SC i s c oS y m a n t e cT r e n d M i c r oN e t F o r e n s i c s

C h e c k p o i n t

S y s t e m s

U N I X

M i d r a n g eM a i n f r a m e s

W i n d o w s

L i n u x

D a t a b a s e sS t o r a g e

E M CS u nI B MH PH i t a c h iD e l l

A p p l i c a t i o

L o t u s N o t e sC u s t o m A p pE R P / C R M

M S E x c h a n g

O r a c l eS Q L S e r v e r S y b a s eD b 2

IT Infrastructure Building blocks

IT Infrastructure Management includes installation, troubleshooting andlifecycle management of Hardware , Networks and software

infrastructure.

ADINE


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Need of IT InfrastructureNeed of IT Infrastructure

ManagementManagement Disasters may come at any time.Disasters may come at any time.

Should able to protect from a disaster.Should able to protect from a disaster.

Some thing worst happens, should be able toSome thing worst happens, should be able torecover in a minimum time period.recover in a minimum time period.

To provide High Availability and near 0%To provide High Availability and near 0%

down time, an efficient Infrastructuredown time, an efficient InfrastructureManagement Service should be in place.Management Service should be in place.


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What is Availability ?What is Availability ?

Availability refers to the ability of the userAvailability refers to the ability of the user

community to access the systems / services, whethercommunity to access the systems / services, whether

to submit new work, update or alter existing work, orto submit new work, update or alter existing work, or

collect the results of previous work.collect the results of previous work. If a user cannot access the system / service, it is saidIf a user cannot access the system / service, it is said

to beto be unavailableunavailable..

Generally, the term Downtime is used to refer toGenerally, the term Downtime is used to refer to

periods when a system / service is unavailableperiods when a system / service is unavailable


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What is Downtime ?What is Downtime ?

Periods when a system is unavailablePeriods when a system is unavailable

Downtime may be the result of a Server Failure,Downtime may be the result of a Server Failure,

Network Failure, Power Failure, Over Load, HumanNetwork Failure, Power Failure, Over Load, Human

Error,Error, Planned outage is the result of a planned activity byPlanned outage is the result of a planned activity by

the system owner and/or by a Service Provider. Suchthe system owner and/or by a Service Provider. Such

activities can include changes or upgrades, and theyactivities can include changes or upgrades, and they

are often scheduled during the maintenance window.are often scheduled during the maintenance window.


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What is Downtime?What is Downtime?

0% downtime means that the server was0% downtime means that the server wasavailable all the time.available all the time.

For Internet servers downtimes above 1% perFor Internet servers downtimes above 1% per

year or worse can be regarded as unacceptableyear or worse can be regarded as unacceptableas this means a downtime of more than 3 daysas this means a downtime of more than 3 days

per year.per year.

For e-commerce and other industrial use anyFor e-commerce and other industrial use anyvalue above 0.1% is usually consideredvalue above 0.1% is usually consideredunacceptable.unacceptable.


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IMS Industry TrendsIMS Industry Trends

According to top Research firms, currentAccording to top Research firms, current

market size of IMS is estimated to be USD 370market size of IMS is estimated to be USD 370

Billion and is expected to grow at a CompoundBillion and is expected to grow at a Compound

Annual Growth Rate (CAGR) of 4% over theAnnual Growth Rate (CAGR) of 4% over the

next four years. Segregating the topic further, itnext four years. Segregating the topic further, it

said that the current IMS spend is expected tosaid that the current IMS spend is expected to

be around 12% to 20% of the total IT budget ofbe around 12% to 20% of the total IT budget ofthe companies, which is definitely on rise inthe companies, which is definitely on rise in

years to come.years to come.


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IMS Industry TrendsIMS Industry Trends

Distribution of Global IMS RevenueDistribution of Global IMS Revenue

Americas: USD 231BillionAmericas: USD 231Billion Europe: USD 103 BillionEurope: USD 103 Billion

APAC: USD 26 BillionAPAC: USD 26 Billion


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Remote InfrastructureRemote Infrastructure

Management Service - RIMSManagement Service - RIMS Remote Infrastructure Management Service is theRemote Infrastructure Management Service is the

next big wave in the IT Service industrynext big wave in the IT Service industry

The IMS industry is moving towards a remoteThe IMS industry is moving towards a remote

delivery model, where services are increasingly beingdelivery model, where services are increasingly beingdelivered by vendors and captive from low costdelivered by vendors and captive from low costlocations.locations.

RIMS comprise of day to day management of ITRIMS comprise of day to day management of IT

infrastructure needs of an organization from a remoteinfrastructure needs of an organization from a remotelocation.location.

RIMS constitute management of networks, security,RIMS constitute management of networks, security,servers, storage devices, applications, desktops and aservers, storage devices, applications, desktops and a

24x7 help desk.24x7 help desk.


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IT Infrastructure management- CurrentIndustry Scenario.

With all businesses adopting to IT in a big way ,Infrastructure

Management has become critical. It is managed either at on site or

remotely. Remote Infrastructure Management (RIM) is becoming a major

job creator as the opportunity is very huge.

McKinsey India report says that RIM alone would create

325,000 to 375,000 job opportunities in India by the year

2013

ADINE


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ITES functions as services thatITES functions as services that

are provided from a countryare provided from a country

different from the one where end-different from the one where end-

products are delivered overproducts are delivered over

telecommunication or datatelecommunication or datanetworks (wire line and wire less)networks (wire line and wire less)

ITES (Information Technology EnabledITES (Information Technology EnabledServices)Services)


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One of the mostOne of the mostsignificantsignificantdevelopments of the new millenniumdevelopments of the new millennium

is IT-Enabled services, a refinedis IT-Enabled services, a refined

version of the long accepted conceptversion of the long accepted conceptof outsourcing has been consideredof outsourcing has been considered

by companies as a sure shot successby companies as a sure shot success

strategy for gaining hard corestrategy for gaining hard corefinancial benefits.financial benefits.


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The famed Harvard Business Review has inThe famed Harvard Business Review has in

fact identified outsourcing as one of thefact identified outsourcing as one of the

most important management ideas andmost important management ideas andpractices of the past 75 years.practices of the past 75 years.

Specialized, Vertical-specific IT EnabledSpecialized, Vertical-specific IT Enabled

Service include:Service include:Medical TranscriptionMedical Transcription

Legal database processingLegal database processing

Digital content development/animationDigital content development/animation

Online educationOnline education

Remote maintenanceRemote maintenance


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General ITES include:General ITES include:

*Contact centers*Contact centers

*Telemarketing/pre-sales*Telemarketing/pre-sales

*Consumer care*Consumer care

*Technical support*Technical support

*Back office operations accounts, financial*Back office operations accounts, financial

services, HR services etc.services, HR services etc.


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BUSINESS PROCESS OUTSOURCINGBUSINESS PROCESS OUTSOURCING

(BPO)(BPO)

Can be defined as a contractual service toCan be defined as a contractual service to

completely manage, deliver and operate onecompletely manage, deliver and operate one

or more (typically IT-intensive) businessor more (typically IT-intensive) business

processes or functions.processes or functions.

According to a recent study released byAccording to a recent study released by

PricewaterhouseCoopers, top USPricewaterhouseCoopers, top UScompanies are increasingly turning tocompanies are increasingly turning to

business process outsourcing.business process outsourcing.


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Based on interviews with senior executivesBased on interviews with senior executives

at more than 100 US companies averagingat more than 100 US companies averaging

about $4.4 billion in yearly revenue, theabout $4.4 billion in yearly revenue, thestudy shows that around 73 percent of USstudy shows that around 73 percent of US

companies in the sample, presentlycompanies in the sample, presentlyoutsource one or more business processesoutsource one or more business processes

to external service providers.to external service providers.

The slowing economic growth in the US,The slowing economic growth in the US,

forcing companies to conserve costs isforcing companies to conserve costs is

being stated as a prime driver of the ITES.being stated as a prime driver of the ITES.


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*India will remain the pre-eminent*India will remain the pre-eminent

destination for IT and IT-enabled servicesdestination for IT and IT-enabled services

despite competition from other countriesdespite competition from other countries*Changes in customer behavior and the*Changes in customer behavior and the

increased activity of global IT majors inincreased activity of global IT majors in

India will transform the Indian IT servicesIndia will transform the Indian IT servicessector landscape. To sustain growth,sector landscape. To sustain growth,

companies will need to build newcompanies will need to build new

capabilities and radically change theircapabilities and radically change their

business models.business models.


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*The Indian ITES sector is set to rapidly*The Indian ITES sector is set to rapidly

expand beyond call centres to high valueexpand beyond call centres to high value

added arenas and exceed US $ 20 billionadded arenas and exceed US $ 20 billionin revenues by 2008, with at least fivein revenues by 2008, with at least five

processes being worth more than US$ 1processes being worth more than US$ 1

billion each by 2005.billion each by 2005.

Some of the industries that are activelySome of the industries that are actively

outsourcing:outsourcing:1.1. Airlines 2. Financial InstitutionsAirlines 2. Financial Institutions

3. Utilities 4. Consortium of Legal Firms3. Utilities 4. Consortium of Legal Firms

5. Banking 6. Insurance 7. Large Hospitals5. Banking 6. Insurance 7. Large Hospitals


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Establish long-term, strategic relationshipsEstablish long-term, strategic relationships

with world-class service providers to gain awith world-class service providers to gain a

competitive edgecompetitive edge

Provide value added services and increaseProvide value added services and increase

customer satisfactioncustomer satisfaction


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WHY INDIA?WHY INDIA?

Abundant, skilled, English speakingAbundant, skilled, English speaking

manpower rated high in areas such asmanpower rated high in areas such asqualification, capabilities, quality of workqualification, capabilities, quality of work

and work ethics, putting India ahead ofand work ethics, putting India ahead of

Singapore, Philippines, Mexico, Ireland,Singapore, Philippines, Mexico, Ireland,Australia, China and Holland.Australia, China and Holland.

Improving communication infrastructureImproving communication infrastructurewith tariff showing downward trend.with tariff showing downward trend.


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Demonstrated higher productivity levels (likeDemonstrated higher productivity levels (like

number of transactions per hour for backnumber of transactions per hour for back

office processing much higher than westernoffice processing much higher than westerncounterparts)counterparts)

Unique geographic positioning helps toUnique geographic positioning helps toleverage time zone differences helping inleverage time zone differences helping in

reduction of turnaround times offering 24/7reduction of turnaround times offering 24/7

service.service.Incentives like IT holiday until 2010Incentives like IT holiday until 2010

Special policy for call centres by GOISpecial policy for call centres by GOI

Cost of staff comparatively low.Cost of staff comparatively low.


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CAREER PATH(HW stream)CAREER PATH(HW stream)

DESKTOP LEVELDESKTOP LEVEL

NETWORKING LEVELNETWORKING LEVEL

ENTERPRISE LEVELENTERPRISE LEVEL


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H/W AND

NETWORKING

MICROSOFT SYSTEMADMINISTRATOR

PROFESSIONAL

TRAINER

IT MARKETINGPROFESSIONAL

HW SUPPORTENGINEER

HARDWARE

CONSULTANT

QUALITYCONTROL ENGR

OWN IT SERVICES

FIRM

BPO/ITES Jobs (Call

Centre, Back Office etc)


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UNIX/LINUX/NT

/SOLARIS

SYSTEMADMINISTRATOR

PROFESSIONAL

TRAINER

IT MARKETING

PROFESSIONAL

BPO/ITES Jobs (Call Centre,Back Office etc)

EDP OFFICER

SUPPORTENGINEER

OS CONSULTANT


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CCNA

NETWORKCONSULTANT

PROFESSIONAL

TRAINER

MARKETINGPROFESSIONAL-

NETWORKING

PRODUCTS

NETWORK

ADMINISTRATOR

NETWORK

DESIGNER

SERVICEENGINEER FOR

CISCO

PRODUCTS

OWN IT SERVICES

FIRM

BPO/ITES Jobs (Call

Centre, Back Office etc)


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Career TrackCareer Track

HW&NW

Trained

Professional

Network

Administrator

Windows

Administrator

Red Hat LINUX

Administrator

Inter Networking

Specialist

SQL Server

Administrator

My SQL

Administrator

Network

Security Administrator

MS Exchange

Administrator

Apache Web Server

Administrator

ADINE


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SYSTEM ENGINEER

the person who actually executes the jobslike

Assembling,servicing,up gradation,

cabling,troubleshooting,os installation,

Preventive maintenance


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SYSTEM ADMINISTRATOR

Is responsible for

management of systems. Handle day to day issues of systems coordination of various IT needs of departmentsTraining activitiesServer administrationConfiguration of networkTrouble shootingInstallation of nw

there can be many administrators in an organization


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NETWORK ADMINISTRATOR

ONE WHO IS RESPONSIBLE FOR..

PLANNING,DESIGNING NETWORK

CONFIGURATION OF NETWORK DEVICES

INSTALLATION OF NETWORKING PRODUCTS AND

CABLING

INTERCONNECTING VARIOUS OFFICES

SECURITY ISSUES OF NETWORK


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Job CRIETERIAJob CRIETERIA

PERSONALITYPERSONALITY

COMMUNICATION SKILLSCOMMUNICATION SKILLS

INTERPERSONEL SKILLSINTERPERSONEL SKILLSATTITUDEATTITUDE

PROFESSIONAL KNOWLEDGEPROFESSIONAL KNOWLEDGE

S fi i i li


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Some finer points in personalitySome finer points in personality

developmentdevelopment Never try to show- off. Keep in mind thatNever try to show- off. Keep in mind that

we are what we do, not what we say wewe are what we do, not what we say we

do.do.

Think logically without getting confusedThink logically without getting confused

Be creative & innovative- develop problemBe creative & innovative- develop problem

solving skills.solving skills.

Practice regular work habitsPractice regular work habits


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PERSONALITYPERSONALITY

Be enthusiastic-there may be a no. of setBe enthusiastic-there may be a no. of set

backsbacks

Be open to suggestions.Be open to suggestions.

Approach any problem eagerly-never beApproach any problem eagerly-never be

hesitant or reluctant.hesitant or reluctant.

Have or develop stamina to reliablyHave or develop stamina to reliably

complete assignments.complete assignments.


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Soft SkillsSoft Skills

In earlier days, one needs to be professionallyIn earlier days, one needs to be professionally

sound, rest assured, jobs will come in searchsound, rest assured, jobs will come in search

of him/her.of him/her.

But now, employers look for multi-skillsBut now, employers look for multi-skills

What are these multi-skills and why are they soWhat are these multi-skills and why are they so

important?important?

F ll i th d h l i i i


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Following methods helps in improvingFollowing methods helps in improving

communication skillcommunication skill

50% through Listening50% through Listening

25% through Speaking25% through Speaking

15% through Reading15% through Reading

10% through Writing10% through Writing


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Just like, we cant learn cycling or swimmingJust like, we cant learn cycling or swimmingby correspondence course or by simply by-by correspondence course or by simply by-hearting some formulae, we cant learnhearting some formulae, we cant learn

English (or for that matter, any language) inEnglish (or for that matter, any language) ina short-cut way.a short-cut way.

Then, naturally the question isThen, naturally the question is

how to go about learning English.how to go about learning English.Here are some simple tips:Here are some simple tips:


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Make a habit of watching English channels likeMake a habit of watching English channels likeBBC,CNN,English programmes in NDTV, Star NewsBBC,CNN,English programmes in NDTV, Star Newsetc.etc.

Inculcate a habit of speaking in English with some oneInculcate a habit of speaking in English with some one

who is your close friend/relative.who is your close friend/relative.

Read English dailiesRead English dailies

Learn two new English words per day (60 new wordsLearn two new English words per day (60 new wordsper month!)per month!)


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Try thinking in EnglishTry thinking in English

Watch English MoviesWatch English Movies

G id li f ti lG id li f ti l


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Guidelines for practicalGuidelines for practical

communicationcommunication Be clearBe clear

Be preparedBe prepared

Be simpleBe simple

Be vividBe vivid

Be naturalBe natural

Be conciseBe concise

N V b lN V b l


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Non VerbalNon Verbal

Body language is one branch ofBody language is one branch ofbehavioral science which is gaining lot ofbehavioral science which is gaining lot ofimportance. It is beyond the scope of thisimportance. It is beyond the scope of thispresentation to touch upon the subject in apresentation to touch upon the subject in a

detailed fashion.detailed fashion.

In short, it is all about understandingIn short, it is all about understanding

the importance of positive gestures andthe importance of positive gestures andmovements in our social interaction.movements in our social interaction.


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Body language is a very important part ofBody language is a very important part ofany communication.any communication.

There are three main aspects of bodyThere are three main aspects of bodylanguage that you should consider: what tolanguage that you should consider: what todo with your eyes, what your facialdo with your eyes, what your facialexpressions indicate and the positioningexpressions indicate and the positioning

and movement of your body and limbs.and movement of your body and limbs.


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Interview Tips Using EyeInterview Tips Using EyeContact at InterviewContact at InterviewThe face shown has aThe face shown has ashaded area that indicatesshaded area that indicatesthe correct target zone forthe correct target zone for

positive eye contact. That ispositive eye contact. That islooking anywhere within thislooking anywhere within thisshaded zone representsshaded zone representspositive eye contact.positive eye contact.


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Eye contact with the interviewer is an essentialEye contact with the interviewer is an essentialpart of the interview process. Without it they willpart of the interview process. Without it they willfeel remote from you and are unlikely to relate tofeel remote from you and are unlikely to relate toone another, or what you are saying in aone another, or what you are saying in a

meaningful way. Not many people realize howmeaningful way. Not many people realize howimportant eye contact is, or how sensitive peopleimportant eye contact is, or how sensitive peopleare to it. Eye contact should be a positive form ofare to it. Eye contact should be a positive form ofbody language communication, but if it is notbody language communication, but if it is notused correctly it can easily become negative.used correctly it can easily become negative.

INTERPERSONAL SKILLINTERPERSONAL SKILL


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INTERPERSONAL SKILLINTERPERSONAL SKILL

It is interesting to notice that, some individualsIt is interesting to notice that, some individualsperform excellently when they are given anperform excellently when they are given anindividual task. But at the same time, when theyindividual task. But at the same time, when theyare put in a team, neither will they perform, norare put in a team, neither will they perform, norwill they allow the team to perform to its fullestwill they allow the team to perform to its fullestpotential !!potential !!

The real problem is lack of interpersonal skill.The real problem is lack of interpersonal skill.Employers, now a days, look at this skill veryEmployers, now a days, look at this skill verycarefully. Because, modern businesscarefully. Because, modern businessenvironment demands team effort, not one-man-environment demands team effort, not one-man-show.show.

SALES/MARKETING SKILLSSALES/MARKETING SKILLS


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SALES/MARKETING SKILLSSALES/MARKETING SKILLS

Normally, it is seen that, technicalNormally, it is seen that, technicalprofessionals feel sales/marketing roles areprofessionals feel sales/marketing roles are

not their cup of tea. But the fact is , we allnot their cup of tea. But the fact is , we all

have used our sales skill at one point orhave used our sales skill at one point oranother in our life.another in our life.

In the ultimate analysis, we will see that, inIn the ultimate analysis, we will see that, inany sales, you are only selling an idea!. Youany sales, you are only selling an idea!. You

are only convincing (only convincing!)are only convincing (only convincing!)


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HANDLING INTERVIEWSHANDLING INTERVIEWS


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HANDLING INTERVIEWSHANDLING INTERVIEWS

What is an interview?What is an interview?

It can be simply defined as a formal processIt can be simply defined as a formal processwhere the parties involved exchange viewswhere the parties involved exchange views

regarding a subject in question.regarding a subject in question.

Though interviews are of many types,here, ourThough interviews are of many types,here, our

discussion is limited to only job interviews.discussion is limited to only job interviews.

General TipsGeneral Tips


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General TipsGeneral Tips

Be Positive.Be Positive. Have your resume up to date and take itHave your resume up to date and take it

with you.with you.

Anticipate the type of questions and beAnticipate the type of questions and beready with the answers you want to give.ready with the answers you want to give. Know about the jobKnow about the jobAllow at least one hour for the interview.Allow at least one hour for the interview. Be prepared to give references.Be prepared to give references. Dress neatlyDress neatly

What to take for the Interview?What to take for the Interview?


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What to take for the Interview?What to take for the Interview?

**

Copies of your resumeCopies of your resume Photocopies of your certificates (unless originalsPhotocopies of your certificates (unless originals

are specifically asked)are specifically asked) Pen and PaperPen and Paper

The best advice is to carry with you a smallThe best advice is to carry with you a smallfolder that contains all the above. It is a goodfolder that contains all the above. It is a goodhabit to have a certificate file, where all yourhabit to have a certificate file, where all your

certificates are neatly arranged. This willcertificates are neatly arranged. This willdefinitely give an impression that you aredefinitely give an impression that you areorganized and systematic.organized and systematic.

Dressing for the InterviewDressing for the Interview


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Dressing for the InterviewDressing for the Interview

What you wear is as important as what you say.What you wear is as important as what you say.Clothes may not make a man or woman, but itClothes may not make a man or woman, but itwill surely say a lot about you.will surely say a lot about you.

Remember the following:Remember the following:

Always wear clean and neat cloth and make sureAlways wear clean and neat cloth and make sureit is pressed.it is pressed.

As far as possible, go formally dressed. FormalAs far as possible, go formally dressed. Formaldressing is usually a dark shade of trousers anddressing is usually a dark shade of trousers andlight shade shirt for men. And for ladies itlight shade shirt for men. And for ladies itdepends on the dress code of the company.depends on the dress code of the company.


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Make sure you are not over dressed.Make sure you are not over dressed.Avoid loud colours.Avoid loud colours.


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Before we proceed any further, theBefore we proceed any further, theimportance of preparing a good resumeimportance of preparing a good resume

should be clearly understood.should be clearly understood.

Suppose, there is only one vacancySuppose, there is only one vacancy

advertised and there are 100 applicants. Itadvertised and there are 100 applicants. It

is obvious that, all the 100 are not going tois obvious that, all the 100 are not going tobe called for the interview. Industrybe called for the interview. Industry

standard is 1:7 That means, 93 are goingstandard is 1:7 That means, 93 are going

to be filtered.to be filtered.

What is the criteria for filtration?What is the criteria for filtration?


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What is the criteria for filtration?What is the criteria for filtration?

Your CV or resume.Your CV or resume.The more you pay attention in preparing it,The more you pay attention in preparing it,

better will be your chances of getting calledbetter will be your chances of getting called

for an interview.for an interview.

Your CV is going as your representativeYour CV is going as your representative

and hence, make it as attractive as possible.and hence, make it as attractive as possible.Here are some tips:Here are some tips:


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1. First Impressions1. First Impressions________________________________________________________________

First impressions always count, if your CVFirst impressions always count, if your CVdoesn't grab the reader's attention in thedoesn't grab the reader's attention in thefirst 20 to 30 seconds then your chances offirst 20 to 30 seconds then your chances ofobtaining an interview are greatly reduced.obtaining an interview are greatly reduced.

An employer may have a hundred or moreAn employer may have a hundred or moreCVs to look through and probably only aCVs to look through and probably only acouple of hours in which to make theircouple of hours in which to make theirselection.selection.


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So don't put personal details at the start of aSo don't put personal details at the start of aCV or educational details (unless you haveCV or educational details (unless you haveonly recently left education).only recently left education).

What an employer really wants to know isWhat an employer really wants to know iswhy they should invite you for an interview.why they should invite you for an interview.For this reason a short summary of yourFor this reason a short summary of your

capabilities and/or a list of your majorcapabilities and/or a list of your majorachievements can often be a good idea.achievements can often be a good idea.


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This should make an employer want to inviteThis should make an employer want to inviteyou for an interview - but, please be carefulyou for an interview - but, please be careful

that you don't oversell yourself.that you don't oversell yourself.

2 Visual Layout2 Visual Layout


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2. Visual Layout2. Visual Layout__________________________________________________________________________

The visual layout of your CV is veryThe visual layout of your CV is veryimportant. Even if the wording you useimportant. Even if the wording you use

is excellent if people can't find theis excellent if people can't find the

information they want quickly they willinformation they want quickly they willmove on to someone else's CV. Youmove on to someone else's CV. You

should use plenty of 'white' space inshould use plenty of 'white' space in

your CV andyour CV and

appropriate headings and sectionappropriate headings and section

breaks.breaks.

Always use a word-processor/DTPAlways use a word-processor/DTP

3 Length of CV3. Length of CV


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3. Length of CV3. Length of CV__________________________________________________________________________________________________________________________

It is usually best to try and keep your CV to twoIt is usually best to try and keep your CV to twoor three pages of A4, unless someoneor three pages of A4, unless someonespecifically asks you for a longer CV.specifically asks you for a longer CV.

If you can't keep your CV to this length then youIf you can't keep your CV to this length then youprobably haven't understood an employer'sprobably haven't understood an employer'srequirements. Employers don't want to knowrequirements. Employers don't want to knowyour whole life history - just enough to decideyour whole life history - just enough to decide

whether they want to interview you or not.whether they want to interview you or not.

4 Organisation of the information on your4 Organisation of the information on your


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4. Organisation of the information on your4. Organisation of the information on your

CVCV

________________________________________________________________

If your CV is disorganised then the readerIf your CV is disorganised then the reader

will find it hard to follow and won't be able towill find it hard to follow and won't be able tobuild up a good picture of you quickly.build up a good picture of you quickly.

Remember the reader won't spend veryRemember the reader won't spend very

long looking at your CV - so if they can't findlong looking at your CV - so if they can't find

what they want they won't botherwhat they want they won't bother

to read any further.to read any further.

5 Overwritten - long paragraphs and5 Overwritten - long paragraphs and


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5. Overwritten - long paragraphs and5. Overwritten long paragraphs andsentencessentences________________________________________________________________

This makes it difficult to read quickly - tryThis makes it difficult to read quickly - tryand keep your sentences short and punchy.and keep your sentences short and punchy.

Use bullet points in your CV toUse bullet points in your CV tobreak up the information into manageablebreak up the information into manageablechunks.chunks.


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6. Too little information6. Too little information

________________________________________________________

If you have included too littleIf you have included too little

information or the wrong sort ofinformation or the wrong sort ofinformation a recruiter will not beinformation a recruiter will not be

able to make an informed decisionable to make an informed decision

whether to interview or not.whether to interview or not.


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You therefore need to identify what anYou therefore need to identify what an

employer is looking for so that you canemployer is looking for so that you can

ensure that your CV only includesensure that your CV only includesinformation that is relevant to theirinformation that is relevant to their

needsneeds..


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7. Not directed to the right person/ company7. Not directed to the right person/ company____________________________________________________________________

If you are sending your CV to a companyIf you are sending your CV to a companymake sure you include a full cover lettermake sure you include a full cover letter

telling them why you are writing to them andtelling them why you are writing to them and

why you are the right candidate for the jobwhy you are the right candidate for the job


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This may sound obvious to you, but you would beThis may sound obvious to you, but you would besurprised at the number of people who sendsurprised at the number of people who sendtheir CV off with a cover letter which literally saystheir CV off with a cover letter which literally saysplease find enclosed my CV.please find enclosed my CV.

If you are making a speculative application youIf you are making a speculative application youwill need to write a particularly good cover letterwill need to write a particularly good cover letterto make the company sit up and take notice ofto make the company sit up and take notice ofyou. Too many people send a CV to a companyyou. Too many people send a CV to a companywithout any thought for the person who will bewithout any thought for the person who will bereading their CV.reading their CV.


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9. Misspellings, typographical errors, poor9. Misspellings, typographical errors, poorgrammargrammar

____________________________________________________________________

Your CV should be carefully checked for errorsYour CV should be carefully checked for errorsbefore you send it out to employers. Tiny errorsbefore you send it out to employers. Tiny errorsin your CV can detract from anin your CV can detract from anotherwise good CV and make you look lazy orotherwise good CV and make you look lazy or

careless - not the sort of qualities you want tocareless - not the sort of qualities you want toportray to an employer.portray to an employer.

10 Make your CV results orientated10 Make your CV results orientated


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10. Make your CV results orientated10. Make your CV results orientated____________________________________________________________________________

You should be confident and positive about yourYou should be confident and positive about yourabilities - so do shout about your achievements.abilities - so do shout about your achievements.Please remember that your CV is your salesPlease remember that your CV is your sales

document to an employer.document to an employer.

If it doesn't tell an employer why they shouldIf it doesn't tell an employer why they shouldemploy you then it has failed. An employer willemploy you then it has failed. An employer will

only want to employ you if they can see a benefitonly want to employ you if they can see a benefitin it for themselves. So do tell them what you canin it for themselves. So do tell them what you cando for them. But, don't over do it!do for them. But, don't over do it!

The InterviewThe Interview


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The InterviewThe Interview

Personal QualitiesPersonal Qualities

Your personal qualities are very importantYour personal qualities are very important

since you have probably, little relevant worksince you have probably, little relevant workexperience against which to be judged.experience against which to be judged.Place emphasis on projecting your personalPlace emphasis on projecting your personalqualities and convincing the prospectivequalities and convincing the prospective

employer on the following points:employer on the following points:


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Ability to get on well with othersAbility to get on well with others

Disciplined attitude to workDisciplined attitude to work Keenness to undertake any suitable workKeenness to undertake any suitable work

AmbitionAmbition

Responsible attitudeResponsible attitude Willingness to learnWillingness to learn

Positive approachPositive approach

General BehaviorGeneral Behavior


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Ge e a e a o

Do s Dont sDo s Dont s

Arrive early Criticize othersArrive early Criticize othersDress tidily InterruptDress tidily Interrupt

Smile Interview backSmile Interview back

Look at the interviewer Show offLook at the interviewer Show off

Tell truth ComplainTell truth Complain

Sound optimistic Beat aroundSound optimistic Beat around

Four points to win the interviewFour points to win the interview


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Four points to win the interviewFour points to win the interview

To be offered a job you need to satisfy theTo be offered a job you need to satisfy theinterviewer on the following pointsinterviewer on the following points

Basic skills or qualificationsBasic skills or qualificationsPotential for further trainingPotential for further training

Appropriate personal qualitiesAppropriate personal qualities

Keenness enthusiasm and interestKeenness enthusiasm and interest

Questions to askQuestions to ask


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Questions to askQuestions to ask

Prepare questions to ask about thePrepare questions to ask about thework, what is expected of you, to whom youwork, what is expected of you, to whom you

will be reporting, what training facilities arewill be reporting, what training facilities are

available, what the promotion path is , etc.available, what the promotion path is , etc.Leave terms and conditions until theLeave terms and conditions until the

interviewer raises them-they can always beinterviewer raises them-they can always be

discussed later.discussed later.

QUESTIONS YOU MAY BE ASKEDQUESTIONS YOU MAY BE ASKED


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QUESTIONS YOU MAY BE ASKEDQUESTIONS YOU MAY BE ASKED

Talk about yourselfTalk about yourself

Most often, this will be the opening question.Most often, this will be the opening question.Though it sounds simple, unless you haveThough it sounds simple, unless you have

thought about this earlier, or practiced a bitthought about this earlier, or practiced a bitearlier, you wont be able to answer this questionearlier, you wont be able to answer this questionsatisfactorily.satisfactorily.

Your answer should not be too small that nothingYour answer should not be too small that nothingis clear, nor it should be too long that it is boring.is clear, nor it should be too long that it is boring.

Though there is no hard and fast rule about howThough there is no hard and fast rule about how


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ggshould you go about answering this question, theshould you go about answering this question, thefollowing points should be kept in mind whilefollowing points should be kept in mind while

answering:answering:

Ideally, the length of answer should be betweenIdeally, the length of answer should be between4-5 minutes.4-5 minutes.

Briefly talk about your educational and familyBriefly talk about your educational and familybackground.background.

Highlight your achievementsHighlight your achievements

Articulate your aim/objectivesArticulate your aim/objectives Talk about your hobbies and other areas ofTalk about your hobbies and other areas of

interest.interest.

After you have finished answering, pauseAfter you have finished answering, pause


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y g, py g p

and wait for interviewer to ask furtherand wait for interviewer to ask further

questions.questions.

Experts are of the opinion that,Experts are of the opinion that,

result of any interview is almost decided inresult of any interview is almost decided in

the first five minutes!. Hence, make mostthe first five minutes!. Hence, make most

out of the first few minutes.out of the first few minutes.

What are your major personal strengths?What are your major personal strengths?


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What are your major personal strengths?What are your major personal strengths?

When answering this question, remember toWhen answering this question, remember tokeep the information related to the job youkeep the information related to the job you

are competing for. Dont boast off orare competing for. Dont boast off or

become too unrealistic. Confidently list yourbecome too unrealistic. Confidently list yourskills and your positive characteristics.skills and your positive characteristics.

What are your weakness?What are your weakness?


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A tough question. Everyone has weakness. ButA tough question. Everyone has weakness. But

the interviewer wants to know if you have anythe interviewer wants to know if you have anyweakness that will prevent you from doing theweakness that will prevent you from doing theparticular job well.particular job well.

Mention your weaknesses in such a way that, itMention your weaknesses in such a way that, itdoesn't jeopardize your chances of getting the job.doesn't jeopardize your chances of getting the job.Idea is to give assurance to the employer that, theIdea is to give assurance to the employer that, theweaknesses that you have mentioned will not anywayweaknesses that you have mentioned will not anywayaffect your jobaffect your job

Why did you leave your last job?Why did you leave your last job?


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Employer knows pretty well that there were someEmployer knows pretty well that there were some

problems and that is why you left or decided to leaveproblems and that is why you left or decided to leavethe organization you were working for.the organization you were working for.

He is trying to figure out whether, similar problemsHe is trying to figure out whether, similar problemswill crop up again. Do not say anything bad about yourwill crop up again. Do not say anything bad about yourformer company or your former boss.former company or your former boss.

Often, this question is also asked to test yourOften, this question is also asked to test yourmaturity or diplomacy.maturity or diplomacy.

What are your long range goals?What are your long range goals?


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at a e you o g a ge goa sy g g g

Answer to this question will bring out yourAnswer to this question will bring out yourplans about your future, and also it will tellplans about your future, and also it will tell

how long you are going to stay with thishow long you are going to stay with this

company.company.

It will also act as a tell-tale about yourIt will also act as a tell-tale about your

ambition and your outlook about life.ambition and your outlook about life.

What is your salary expectation?What is your salary expectation?


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y y py y

It is true that employer will definitely have aIt is true that employer will definitely have afigure in his mind. He is trying to find out howfigure in his mind. He is trying to find out howclose you are to his figure. Before answering thisclose you are to his figure. Before answering thisquestion, you should have done a little bit ofquestion, you should have done a little bit of

home work from your side. You should take intohome work from your side. You should take intoconsideration your qualification, experience, age,consideration your qualification, experience, age,industry standards etc.industry standards etc.

Also, leave a margin for negotiation, otherwiseAlso, leave a margin for negotiation, otherwiseyou will project yourself as a rigid person.you will project yourself as a rigid person.

Are there any questions that you have?Are there any questions that you have?


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y q y

Any good interviewer will ask this question beforeAny good interviewer will ask this question beforehe winds up the interview. It is wise to alwayshe winds up the interview. It is wise to alwaysask one or two questions as it will show yourask one or two questions as it will show yourinterest. However, it is not advisable to ask atinterest. However, it is not advisable to ask at

this point about the benefits, vacation etc.this point about the benefits, vacation etc.

Best thing is, you can ask more about theBest thing is, you can ask more about the

companys profile, its future plans etc. That willcompanys profile, its future plans etc. That willdefinitely give your chances, a positive boost.definitely give your chances, a positive boost.


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GOOD LUCK !GOOD LUCK !&&

THANKSTHANKS

welcome your suggestionswelcome your suggestions

[email protected]@accelitacademy.com


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Career, It Industry ,Interview Tips Presentation

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