C.A.R.E.: Creating A Rejuvenating Environment for Helping Professionals

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C.A.R.E. : C REATING A R EJUVENATING E NVIRONMENT FOR HELPING PROFESSIONALS Social Service Training Institute 23 June 2010 Noel E K Tan, 2010. All Rights Reserved
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This is a deck that I used in a half-day seminar for helping professionals, introducing them to 2 strengths-based tools in Appreciative Inquiry.

Transcript of C.A.R.E.: Creating A Rejuvenating Environment for Helping Professionals

  • 1. C.A.R.E.: CREATING A REJUVENATING ENVIRONMENT FOR HELPING PROFESSIONALS Social Service Training Institute 23 June 2010 Noel E K Tan, 2010. All Rights Reserved
  • 2. KEY OBJECTIVES To offer seminar participants an opportunity to: reect on their personal and professional journeys re-order their inner world with a clearer awareness of their available mental, emotional and spiritual resources, using Appreciative Inquiry as a strengths-based process To provide participants with hands-on experience using 2 AI tools Noel E K Tan, 2010. All Rights Reserved
  • 3. HAVE A CHAT What are the dominant ideas that are driving peoples behaviours these days? What buzzwords are in the media these days? How are they spending their money and time? With whom? On what? Noel E K Tan, 2010. All Rights Reserved
  • 4. PRESENT & GROWING TRENDS Awash in images and information Dominant consumerist worldview Connections rather than Connectedness Easier and easier to dehumanise people and situations Having to do More with Less Noel E K Tan, 2010. All Rights Reserved
  • 5. WHAT DO PEOPLE SUFFER FROM? Isolation Dissonance Stress Burnout Noel E K Tan, 2010. All Rights Reserved
  • 6. WHAT ANCHORS PEOPLE? Love and friendship: Strong relationships Values: Moral philosophies and life- codes Clarity of individual Purpose & Meaning Positive Self-Awareness: An Inventory of Individual Strengths, Gifts and Talents Noel E K Tan, 2010. All Rights Reserved
  • 7. APPRECIATIVE IN ? UIRY
  • 8. WHAT IS APPRECIATIVE IN ? UIRY? To appreciate: To identify what is of worth and value To inquire: To discover through the use of questions Noel E K Tan, 2010. All Rights Reserved
  • 9. WHAT IS APPRECIATIVE IN ? UIRY? Possibilities, rather than Problems Strengths, rather than Weaknesses Potential, rather than Gaps & Decits Positive Image creates and sustains Positive Change Vital Questions: What is working well or right here? How can we amplify them? Noel E K Tan, 2010. All Rights Reserved
  • 10. THE APPRECIATIVE CYCLE Afrmative Topic - What do we want to see more of? Noel E K Tan, 2010. All Rights Reserved
  • 11. APPRECIATIVE IN ? UIRY David Cooperider and Suresh Srivastva Cleveland Clinic A Philosophy of Being and Becoming An Organisational Development method Noel E K Tan, 2010. All Rights Reserved
  • 12. EMERGING RESEARCH Positive Psychology - Martin Seligmans Learned Optimism The Pygmalion Effect - Rosenthal-Jacobson studies (1968/1992) The Placebo Effect Noel E K Tan, 2010. All Rights Reserved
  • 13. KEY ELEMENTS Inquiring into what is possible should: celebrate the exceptional create contextually-applicable knowledge and plans provoke action trigger collaboration be based on positive questions asked Noel E K Tan, 2010. All Rights Reserved
  • 14. FIVE PRINCIPLES The Constructionist Principle The Poetic Principle The Simultaneity Principle The Anticipatory Principle The Positive Principle Noel E K Tan, 2010. All Rights Reserved
  • 15. APPRECIATIVE IN ? UIRY
  • 16. THE APPRECIATIVE CYCLE Afrmative Topic - What do we want to see more of? Noel E K Tan, 2010. All Rights Reserved
  • 17. DISCOVERING THE BEST OF WHAT IS THE FIRST TOOL The Appreciative Interview to Discover the Best of What Is Pair up with someone that you do NOT know in the room and interview this person for 15 minutes. Then let him or her interview you for another 15 minutes. Noel E K Tan, 2010. All Rights Reserved
  • 18. DREAMING WHAT MIGHT BE THE SECOND TOOL Imagine you are in Future Perfect: everything youve ever wanted for yourself professionally is in place. Describe to yourself, your Future Perfect situation as detailed as you can. Noel E K Tan, 2010. All Rights Reserved
  • 19. DREAMING WHAT MIGHT BE THE SECOND TOOL What is different? What is the situation? What are you doing? With? For? How do you feel? Who else notices that something is different? (ie. your peers/co-workers, boss, friends, family, community, direct reports etc.) What are they noticing about you? About your work? How are they responding? What else are they noticing? Who else is noticing? What are they noticing? What else? REPEAT at least 3 times until you have a rich picture of what is different, how and for whom. Noel E K Tan, 2010. All Rights Reserved
  • 20. REVIEWING OUR TIME TOGETHER What stood out for you? How did the experiences and conversations of the last 3 hours make you feel? What new insights do you have? What are your next steps? Noel E K Tan, 2010. All Rights Reserved
  • 21. QUESTIONS? COMMENTS? THOUGHTS? CONCERNS? Email: [email protected] Mobile/SMS: 98002788 www.go-trailblazer.com Noel E K Tan, 2010. All Rights Reserved