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CAPACITY BUILDING FOR URBAN DEVELOPMENT
Ministry of Urban Development Government of India
Request for Empanelment
for
Training Entities for Rolling out Training Programmes and
Exposure Visits
September, 2016
RE
QU
ES
T F
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PA
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1 TERMS OF REFRENCE
1. BACKGROUND
1.1 At the National Conclave of Ministers and Secretaries held on 03rd July 2014; a
National Declaration on “Urban Governance and Housing for All” has emphasised
the need for reforms and capacity building of Urban Local Bodies (ULBs).Capacity
building of ULBs is an imperative especially after the launch of the new Missions
namely; (i) Atal Mission for Rejuvenation and Urban Transformation (AMRUT); (ii)
Smart Cities Mission; (iii) Swachh Bharat Mission; and (iv) HRIDAY. The Capacity
Building programmes of the Ministry of Urban Development (MoUD) have been
realigned and consist of two strategic interventions - Individual Capacity Building
and Institutional Capacity Building.
1.2 The purpose of individual capacity building is to enhance functional knowledge,
improve the job related skills and bring about a positive change in the attitude of
municipal functionaries through need based focused training and visits to the best
practices. Training will be imparted to municipal functionaries in training institutes
(classroom) followed by its application at their work place. Additionally, they will
be mentored and provided coaching services at their work place during the one-
year training period. The Training Needs Assessment (TNA)1 conducted under the
Capacity Building for Urban Development (CBUD) Project will form the basis of
the individual training programmes.
1.3 This Terms of Reference is meant to empanel a number of training
institutions/agencies for rolling out of realigned capacity building strategy of
capacity building of ULB functionaries - both appointed and elected
representatives by empanelled training entities (e.g. training institutions, agencies,
academic institutes and other not-for-profit organisations), who will conduct the
training.
1CBUD, (2014). Study on Training Needs Assessment (TNA) and Preparation of Strategic Training Plan. New
Delhi: MoUD and World Bank.
Request for Empanelment
Ministry of Urban Development, Government of India 3
1.4 The training agencies shall be empanelled subject area wise (as described
below).
1.5 The training Entity is required to send their application in the prescribed format as
given in Appendix 1-4. The Application shall be submitted in maximum
100 pages.
1.6 For empanelment, applications will be accepted from training entities by MoUD.
1.7 The applications may be received online at www.eprocure.gov.in or at the
address below on or before the last date i.e 03 October 2016 at 17:00 hrs.
Director (SC III) on behalf of CBUD Ministry of Urban Development, Government of India Room No 202-C, Nirman Bhawan, Maulana Azad Road, New Delhi 110001
The applications received after due date and time shall not be considered for
empanelment.
2. OBJECTIVES OF THE ASSIGNMENT
2.1 The objective of this individual capacity building is to enhance knowledge and
skills of appointed and elected functionaries of the ULB and also to bring about a
positive change in their attitudes for achieving the strategic outcome of the MoUD
Missions.
3. TRAINING STRATEGY
3.1 The ULBs will plan to train at least 30 functionaries from the four departments
mentioned in para 4 every year and all the elected representatives. The elected
representatives will be imparted training only once at the training institutes, which
will include a site-visit to learn from best practices in India. As regards municipal
appointed functionaries, officials from ULBs having a population of greater than
one lakh will be trained every year, initially. The training will consist of three
capsules spread over each year. Each capsule will consist of three days’ training
in the training institute followed by four months during which the trained appointed
functionaries will work in their respective departments for transfer of learning in
their actual work situation. During a period of one year, therefore, a municipal
functionary will be imparted training for nine (9) days in the training institute.
There are several retired officers from Central, State and Municipal services who
Request for Empanelment
Ministry of Urban Development, Government of India 4
are settled in the ULBs areas. During the four months when the trainees return to
their work place, such retired officers can work as mentors. For this the training
entities will match mentors to the municipal functionaries undergoing the year-
long training. Supervisors of the trained staff will overview the working of the
trained staff working under them.
3.2 The National Institute of Urban Affairs (NIUA) will be the strategic partner of the
MoUD in capacity building and will provide single window services to the
MoUD/States/ULBs. NIUA will be involved in disseminating information on training
modules, monitoring the progress of training, and, most important, evaluating the
impact of training in the next four months after completion of the training. This
evaluation will be done with respect to each capsule for all the individual
municipal functionaries over the one-year long training period and results will be
shared with the training entities to make them review their training methods and
modules, if necessary, to make the training more appropriate and relevant for the
municipal functionaries.
4. SCOPE OF WORK
4.1 The scope of the Individual capacity building strategy will focus on functionaries
from four departments in the ULBs mentioned below:
Finance & Revenue
o Revenue
o Accounts department
o Finance department
o Market/ Tax department
Engineering & Public Health
o Public works/ Water works/ Street lighting
o Public health & Sanitation, Horticulture & gardens department
Town Planning
o Town planning
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Ministry of Urban Development, Government of India 5
o Buildings and town survey
o Encroachment & License
Administration
o Administration
o Establishment department
o Law department
o Lease department
o Public relation
o Record room
o Computers department
4.2 This is an indicative list and the States/ ULBs can make appropriate changes as per
their local situation.
4.3 Elected Representatives of ULBs will also undergo sensitization/training.
5. DESCRIPTION OF THE TASK
The empanelled training entities will perform the following tasks:
5.1 To conduct training courses according the training strategy detailed out in para 3
of this Terms of Reference (ToR).
5.2 Each ULB functionary in the four departments mentioned in para.4.1 will
participate in the training courses for three days in each training capsule.
5.3 Training courses to be conducted will be aligned to the Training Needs
Assessment and Strategic Training Plan conducted already under the CBUD
Project of MoUD (can be accessed at: www.jnnurm.nic.in).
5.4 To impart training to the Elected representatives only once in a training institute
5.5 To conduct regional/state level workshops on identified topics
5.6 Training courses will be conducted in batches of 30 participants for each training
course.
Request for Empanelment
Ministry of Urban Development, Government of India 6
5.7 Before rolling out the first capsule for a target group, the empanelled Training
entities will ensure that the present level of knowledge and skills of the participant
trainees are assessed through a process of self-assessment by the participants
themselves. For this purpose the questionnaire used in the Training Needs
Assessment referred to above will be used by the training entities. A copy of this
questionnaire will be made available to empanelled training entities.
The data obtained through this process will be used for designing
relevant training modules that will need to be reviewed and, if there is a
need, to make changes in it to suit learning needs of the target group of
participants.
Individual training needs thus assessed will be aligned to the training
needs identified in the TNA study Report mentioned in para 5.3 (available
at www.jnnurm.nic.in).
The data will also be used as the base line data for assessing ‘positive
change’ after each capsule and also to measure over-all impact of each
training course.
5.8 The empanelled training entities will ensure that at the end of each capsule, the
participants evaluate training design, training methods used and also the faculty
for training by using questionnaire to be provided to empanelled training entities.
Based on the evaluation of training and faculty by the participants, the training
entity will suitable make adjustment in the training course and the faculty.
5.9 The empanelled training entities will ensure that each participant after completing
first capsule of training and working in the department for four months will self-
assess his knowledge and skill for the next capsule.
5.10 To get from the supervisors of the participants, assessment report of the trainees
working under him for comprehending incremental change in knowledge and skill
and positive changes brought about by training.
5.11 To assign a coach to each target group of training between each capsule for
sharpening job specific knowledge and skills of the trainees. The Coach to be
assigned will be a member of the faculty used for the training capsule who will
interact with the trainees once in each month.
Request for Empanelment
Ministry of Urban Development, Government of India 7
5.12 In addition to making available a coach, the empanelled training entities will also
assign a Mentor to each target group who will be identified from amongst the
retired central, state or from the municipal services. The Mentors will provide
overall guidance to the assigned group of ULB staff that will be related to job
specific knowledge and skills as well as personal development and career path.
5.13 To take the participants, after completion of three training capsules, on study visit
of best practices currently under implementation in a ULB or implemented already
by a ULB that is relevant to the job and expertise. For this, a choice of location of
best practices will be given to the trainees.
5.14 Working with NIUA, the training entities will assess the impact of training after four
months of completion of training by the participant as per the format which will be
made available to empanelled training entities.
5.15 In case the training impact study does not indicate any positive change in the
knowledge and skill of the trainees, training entities will conduct a fourth capsule
by making changes in training modules, training methods and trainers. The cost
of the fourth capsule will be borne by the training entity.
5.16 The training entities will also be identifying International best practices on urban
management in other countries for suggesting and finalizing the international
study tours program. Every International study visit will have an element of class
room training/briefings in the countries to be visited. For this the training entity will
have collaboration with an organisation of repute having expertise in the relevant
sector in the countries to be visited.
6. DELIVERABLES
Deliverables for the first year by the training entity are mentioned below. These will be
repeated every year.
S. No. OUTPUT TIME PERIOD
1 Annual Training Plan including state/regional
workshops – Number of target groups, number of
programmes, themes for each capsule for each
target groups. Proposed dates
Within one month of signing of
contract
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Ministry of Urban Development, Government of India 8
2 Training modules (adopted/modified) for each
target group and capsule
Within one month of signing of
contract
3 Capsule 1 & Baseline of KSA (Knowledge Skill and
Attitude) & Trainee evaluation
Within 2nd
month
4 Capsule 2 &2nd
KSA assessment & Trainee
evaluation
Within 6th month
5 Capsule 3& 3rd
KSA Trainee evaluation and impact
evaluation
Within 10 month
6 Exposure visit Within 11 month
7 Capsule 4 (If necessary based on Impact
Evaluation)
Within 12 month
8 Contact programme by the coach Every month after the first
capsule
7. FINANCIAL NORMS
7.1 Financial norms for funding of the training programmes, national exposure visits
and workshops will be as per admissible rates under the Toolkit for Comprehensive
Capacity Building Programme (CCBP) 2013, MoUD. Some norms are given below:
a) Training Programmes S. No.
Costs RESIDENTIAL (Rs.) NON-RESIDENTIAL (Rs.)
ERs & Senior ULB
Officials
Other ULB Staff
ERs & Senior ULB
Officials
Other ULB Staff
1 Lodging and/or Boarding per person/day
2700 1700 300 300
2 Reading material and training kit per person
700 700 700 700
3 Honorarium per session 1100 1100 1100 1100
4 TA for Guest faculty 13750 13750 13750 13750
5 Training hall charges per day
5000 5000 5000 5000
6 Site visit/local 10000 10000 10000 10000
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Ministry of Urban Development, Government of India 9
transportation
7 Institutional charges per day
5500 5500 5500 5500
8 Copier, documentation and internet charges per day
3300 3300 3300 3300
9 Administrative charge 10% of total
Source: Toolkit for Comprehensive Capacity Building Programme, April 2013, p.11 & 18 (can also be accessed at: jnnurm.nic.in)
Cost for different types of training courses: For a three-day capsule for 30 participants the maximum allowable costs under Toolkit for CCBP, 2013 are as follows:
S. No. TYPE OF PROGRAMME TYPEOF PARTICIPANTS
Elected Representatives & Senior ULB Officials
Other ULB Staff
1 Residential 3,80,215 2,81,215
2 Non-residential 1,42,615 1,42,615
b) Coaching
The cost of coaches will be covered by cost of training capsules.
c) National Exposure Visits
i. The travel costs as per State Government TA/DA Rules + lump sum allowance
per day as decided by the Programme Oversight Committee under the
chairpersonship of the State Government Secretary concerned.
ii. The costs associated with exposure visits, to the organizing institute will be
borne by the respective state government.
d) Workshops/Seminars/Consultations i. The maximum support for this activity is as follows:
National Workshop Rs 5. Lakh per event
Regional Workshop Rs 3 Lakh per event
State level Workshop Rs 2 Lakh per event
ii. External Resource Persons/Experts: A maximum of Rs 50,000/- per workshop
including travel costs, boarding & lodging and honorarium. For States in the North
East Region and special category states would be Rs75,000/-.
Request for Empanelment
Ministry of Urban Development, Government of India 10
7.2 The Payment for International Study Tour shall be paid based on specific proposal
for each study tour and approved by MoUD.
8. EMPANELMENT OF TRAINING ENTITIES
8.1 There are 500 cities under the Mission. These cities are located in different States
and Union Territories.
8.2 The selection of Training Entities for particular state will be done by the State
Government based on the technical Proposal to be invited by the State
Government.
9. ELIGIBILITY CRITERIA
The training entity should have
i. Three years of experience in conducting training and exposure programme
related to urban development, preferably for appointed functionaries and Elected
Representatives of ULBs;
ii. Professional expertise on capacity building and urban development aspects
related to ULB functions i.e must have 5 full time faculty members with
experience of developing modules and conducting training programmes for ULBs
and para- statal agencies;
iii. Successfully conducted at least 5 (Five) residential training programmes/
workshops for 25 or above number pf participants on topics on urban
development aspects in in the last three years.
10. PAYMENT TERMS
S. No. DELIVERABLE AMOUNT PAYABLE*
1 On completion of capsule 1 and baseline
assessment of KSA and Trainee evaluation
30%
2 On completion of capsule 2 and 2nd KSA 30%
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Ministry of Urban Development, Government of India 11
S. No. DELIVERABLE AMOUNT PAYABLE*
assessment and Trainee evaluation
3 On completion of capsule 3; 3rd KSA assessment
and Trainee evaluation and Final Impact Evaluation
of training and Exposure Visit (capsule 4, if
necessary)
40%
* - The % will be as per the total approved amount to conduct training programmes in one year
11. Working and Reporting Arrangements
11.1 The empanelment of the Training entities will be done by the Ministry of Urban
Development (MoUD), Government of India under World Bank assisted Capacity
Building for Urban Development Project and NIUA.
11.2 The training entities will enter in to a contract with the respective state
government(s) and approved by MoUD. The contract will be initially for a period of
one year, which may be extended, based on satisfactory performance as evidenced
by the impact evaluation of the training programmes by NIUA.
11.3 The training entity will report to the respective state government for administrative
purposes (scheduling of programmes, venue etc.) and to NIUA for technical aspects
(such as designing of programmes and modules, evaluation of training
programmes).
Request for Empanelment
Ministry of Urban Development, Government of India 12
Appendix 1: Format for Letter of Application
[On the Letter head of the Entity]
Date: To Director, CBUD Ministry of Urban Development Government of India Room No. 202C, NirmanBhawan Maulana Azad Road New Delhi – 110001
Ref: Training Entities for Rolling out Training Programmes and Exposure Visits
Dear Sir,
Being duly authorized to represent and act on behalf of ……………………
……………. (Hereinafter referred to as “the Entity”), and having gone through and
fully understood all of the eligibility and qualification requirements and information
provided, the undersigned hereby apply for Empanelment for the captioned project.
We are enclosing our Application for Qualification in one (1) original, with the details
as per the requirements of the RFE Document, for your evaluation.
Yours faithfully,
___________________________
(Signature of Authorised Signatory)
(Name, Title and Address)
Request for Empanelment
Ministry of Urban Development, Government of India 13
Appendix 2: Format for Details of Entity
a. Name of Entity with full address :
b. Tel. No. :
c. Fax No. :
d. Email :
e. Year of Incorporation. :
f. Years in Operation :
g.
Type of Institution (Government of
India supported/funded/
Autonomous/academic Institution/
Non-for-Profit organization)
:
h. Name and address of the person
holding the Power of Attorney.
:
i. Details of Offices/ Branches in India:
:
j. Name and details (Tel / Mobile / E
mail) of contact persons
:
k. Institutional Structure (Provide in Tree
Form)
Request for Empanelment
Ministry of Urban Development, Government of India 14
Appendix 3: Format for Experience of the Entity
Category No.
Criteria Details
1 Experience in conducting training and exposure programme related to urban development, preferably for appointed functionaries and Elected Representatives of ULBs; (Provide Details in 3A)
Number of Trainings/ exposure Programme
2 Professional expertise on capacity building and urban development aspects related to ULB functions (Provide Details in 3B)
No of full time faculty members as per 2 (ii) Criteria for Evaluation
2A No of full time faculty members for Finance and Revenue
2B No of full time faculty members for Engineering and Public Health
2C No of full time faculty members for Town Planning
2D No of full time faculty members for Administration
3 Successfully conducted atleast 5 (Five) residential training programmes/ workshops for 25 or above number pf participants on topics on urban development aspects n last three years. (Provide Details in 3A)
Number of residential training programmes/ workshops
Request for Empanelment
Ministry of Urban Development, Government of India 15
Appendix 3A: Format of Assignment Details of the Entity
Details of National Level training and exposure programme related to urban development in last Three financial years (2013-14, 2014-15 and 2015-16) as above (Provide details of 5 assignments for each Financial Year)
S.No. Name of Assignment
Residential/
Non
Residential
Category Finance and Revenue/ Engineering and Public Health/ Town Planning/ Administration
No of Personnel Trained
Brief Description (not more than 25 words for each)
For Financial Year 2013-14
1
2
3
4
5
For Financial Year 2014-15
1
2
3
4
5
For Financial Year 2015-16
1
2
3
4
5
Details of International Level training and exposure programme related to urban development in last Three years as above
S.No. Name of Assignment
Category Finance and Revenue/ Engineering and Public Health/ Town Planning/ Administration
No of Personnel Trained
Brief Description (not more than 25 words for each)
1
2
3
Request for Empanelment
Ministry of Urban Development, Government of India 16
Appendix 3B: Format of Assignment Details of the Entity
Details of full time faculty members
S.No. Name of Faculty
Member
Expertise Qualification Brief of
Experience
(Not more
than 50
words)
1
2
3
4
5
Request for Empanelment
Ministry of Urban Development, Government of India 17
Certification by the Training Entity
Certified that the above information is correct to the best of our knowledge and no
relevant information is concealed. If at any time during or after the Shortlisting, it is
proved that the information furnished by us is wrong, MoUD reserves the right to take
necessary action against our firm as per applicable Laws/Rules of the land.
Signature of Authorized Representative of the Entity
Date Name ________________________________________
Place Designation
Tel No.
Mobile No.
E Mail ID
Seal/Stamp of the Firm