Induction Program for Fresh Joiners

Facilitating the campus to corporate transition

www.irikai.com

September 2015

www.irikai.com

© iRikai Learning Solutions www.irikai.com 1

iRikai’s Campus to Corporate Transition Programs: KEY BENEFITS

iRikai inculcates a sense of belonging towards the organization, professionalism and business skills

necessary to ensure new recruits hit the ground running and remain motivated on the job

iRikai takes care to understand the client’s business – for example, for a company focused on US

clients, we would include modules to understand American communication and cultural preferences

iRikai’s courses are comprehensive – we focus not just on communication skills, but also on workplace

diversity, team spirit, motivation, goal setting, stress management – all of these are key soft skills for

a long term career

iRikai is focused on measurable results – we follow a 4-step approach (depending on program length)

to ensure that results of the training are measured comprehensively

iRikai is focused on quality – 99%+ of participants (including Indian and international) rate iRikai’s

courses 4 or 5 on a scale of 1 – 5 (5 being highest) – a testament to our quality focus

www.irikai.com

© iRikai Learning Solutions www.irikai.com 2

Sample Modules of Campus to Corporate (Induction) Programs

Note: We customize each course based on client profile and employee needs – the below is a

representative outline only

Module Sub Modules

Making the campus to corporate transition

What to expect

What NOT to expect

Understanding professionalism

Setting goals

Introduction to the organization

Organizational history

Key business areas

Values and culture

Broad industry landscape

Organizational structure

Key people

Policy Trainings Workplace safety

Any other training as mandated by firm

Communication Skills Learn the meaning and importance of communication

Identify the barriers to effective communication and ways to overcome these

Learn verbal and non-verbal communication techniques

Ownership and Accountability

Understand the meaning of customer service

Taking responsibility for your actions

Wowing the customer and creating moments of truth

Telephone Etiquette Greeting

Active listening

Holding, Transferring

Taking messages

Managing conference calls

Handling difficult callers

Managing voice mail – leaving, responding

Close and follow-up

Email Etiquette Importance of email communication

When to use email vs. phone

Parts of an email o Use of To, cc and bcc o Writing effective subject lines o Salutation o Introduction and context o Body of an email o Request for action o Signing off

Tips for effective email – do’s and don’ts

Following up on email

Time Management Meaning of time management – barriers to effective use of time

Time management techniques – the prioritization matrix, using productivity tools

Assertiveness – learning to say no

www.irikai.com

© iRikai Learning Solutions www.irikai.com 3

Organizing activities and the workspace

Developing productivity enhancing habits

Positivity and Stress Management

Define stress, identify common stressors for participants

Identify the contributors to stress

Learn to manage stress

Learn lifestyle changes and physical and mental exercises that can assist with stress alleviation

International Stakeholder Interaction (for employees who will be interacting with international stakeholders)

Introduction to Target Country: Overview of History, Geography, Language, Arts, Sports, Economy and Contemporary Topics etc.

Understanding Target Country's Culture: Key traits and their implications for how to communicate with them

Business Communication Skills (Focus on Grammar)

Adjectives and modifiers

Adverbs

Articles

Comparative and Superlative

Conditionals

Conjunctions

Nouns

Imperatives

Modals

Participles

Possessives

Tenses

Phrasal verbs

Accent Neutralization Vowels

Reducing sounds

Dropping sounds

Consonants

Syllables, division and stress

Word connections

Intonation and modulation

Colloquialisms (American)

Team work and Motivation Team building activities

Meaning and importance of motivation

Techniques to stay motivated and contribute to the best of your ability

Workplace Diversity Sensitization to workplace diversity (regional, cultural, gender)

Grooming and Conduct The importance of maintaining a professional demeanor

Acceptable and non-acceptable behaviors in the workplace

Grooming checklist

Contact Please email contact@irikai.com or call us on +91 9873 873 006 for a further discussion or if

you have any questions.