Campus Technology 2011 - April

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When to Go Green With Your Data Centerp. 34

Empowering

the World of

Higher Education

Apri l 2011

ring

of

ucation

CT2011ConferenceBrochureInsidePage22

GREEN IT

SHAPESTHECAMPUS

MASTERING THEONLINE MBA

Page 26

8 INNOVATIVEECO-IT PROJECTS p. 20

ENERGY-EFFICIENTMONITORS p. 18

VIRTUAL LABS p. 12


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THE DATA CENTERSBANDWIDTHEXCEEDS YOURS.

SOLVED.

2011 CDW Government LLC. CDW, CDWtG and PEOPLE WHO GET IT are trademarks of CDW LLC.

Thousands of students plus an entire faculty equals a whole lot of data. Certainly more information

than one IT person can handle. Thats why weve partnered with HP and VMware to provide you

the extra power you need. Our solution architects will make sure you find the right technology for

your data center.

The extra bandwidth you need is at CDWG.com/datacenter


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Contentsvol. 24 no. 8 April 2011

I n T h i s I s s u e

6 Login / A Green Light to Lead

8 Upcoming Events

9 CT Online

10 Campus + Industry

15 Security / 6 Keys to Identity Management

40 CT Solutions

41 Index

42 Trendspotter / Moving to Mobile!

F E A T U R E

26 Online Instruction >> Mastering the Online MBA

A top-ranked b-school is launching an

online program in partnership with a for-profit

business. by Dian Schaffhauser

T h e G r e e n I s s u e

S H A P I N G T H E C A M P U S

12 Virtualization >>Computer Labs Reportto the Holodeck

Virtualization can transport the benefits of evenspecialized computer labs to students anywhere.

by David Raths

18 Product Focus >> Green-Eyed Monitors With prices falling on LED-backlit displays, CT

profiles 15 energy-saving models. by David Raths

20 Sustainability >>Lean, Green MachinesIT departments are embracing sustainability to save

moneyand the planet. These 8 institutions have

shifted into high gear. by Matt Villano

34 Data Centers >>Taking the ShotTo score on a project as expensive and complex as

revamping a data center, a CIO must understand the

best time to seize the opportunity. by Jennifer Grayson

Free registration for Campus Technology

Virtual Conference! See page 33 for details.

campustechnology.com 3

20

26

Cover image by Bruce Gardner


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SIMPLIFYING NETWORK MANAGEMENTWhen faced with research complexity, Ohio State University simply went wireless

A D V E R T O R I A L

he Center for Human Resource Research (CHRR)

at Ohio State University always has been ahead of the

technological curve. In the late 1980s, the organization

pioneered the Computer-Assisted Personal Interviewing(CAPI) system. In 2003, it became one of OSUs earliest

adopters of Voice over the Internet Protocol (VoIP).

Naturally, then, when it was time to overhaul CHRRs complex

network and the way roughly 60 CHRR staffers communicated

over that network, managers looked to innovate. They found the

answer in Mobile Broadband from Americas largest high-speed

wireless network.

THE CHALLENGESTo some extent, CHRRs innovative interviewing practices made

it inevitable that they would have to move toward a mobile

broadband solution.While the CAPI system helped CHRR affiliates conduct interviews

for individual studies, the software became too bulky to use

with limited bandwidth over unreliable

remote connections. Whats more,

since interviewers all subscribed to

different broadband vendors, managing,

synchronizing and updating the system on

individual computers became a logistical

nightmare.

Then there was the inertia problem.

Because so many members of CHRRs

field staff were averse to changing systems, for years theCenter did not want to push them. So instead of asking staffers

to standardize on one broadband provider, CHRR continued

to reimburse them for their individual monthly broadband

bills. In lieu of standardizing training, CHRR officials trained

interviewers on their own respective systems.

Over time, this strategy became cumbersomenot to mention

expensive. According to Randall Olsen, director of the CHRR and

a professor of economics at OSU, there had to be a better way.

In the research world, our budgets are limited so we always

look at things really simply [and ask]: Whats the least costly way

of achieving this particular goal? he noted. The core challenge,

as he saw it, was to find a way to manage an environment on all

these notebooks all across the country.

THE SOLUTIONCHRR found a reliable solution to all of these problems withmobile broadband from Verizon Wireless.

For starters, the network delivered broad and reliable internet

access to interviewers in the field. Whats more, after purchasing

new notebooks with Verizon Wireless Mobile Broadband Built-

In, CHRR officials found they could manage team members

notebooks en masse, rather than individually. Finally, CHRR

officials realized they could have the wireless service on each

notebook activated only when necessary, so the Center wouldnt

be paying for service its interviewers werent using.

THE RESULTSSo far, results of the new solution have been astounding.

On a macro level, the technology has improved mobile

connectivity, created network uniformity, simplified notebook

management and administration, reduced technical support calls and

bolstered field-staff training. On a more microscopic level, the new

technology also has helped CHRR cut back on a ton of expenditures;on a typical study, the Center now saves between $100,000 and

$200,000 in administrative and management costs alone.

For us, this is a significant amount of money, said Olsen.

Those are all dollars we can funnel into doing better science.

CHRR also has appreciated improved levels of service. Under

the current arrangement, the Center receives simple online

account management, secure data transmission, world-class

technical support, highly responsive customer support and

discounts that increase as the department grows.

The bottom line: In higher education, mobile broadband is worth

the investment. For more information about Verizon Wireless

solutions in higher education, visit www.vzw.com.

With its mobile broadband solution, Ohio Statehuman resources now saves on a typical HR studybetween $100,000 and $200,000 in administrativeand management costs alone.


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MOBILE LEARNING

A CLASSROOM WITHOUT WALLS.

Networkdetailsandcoveragemapsatvzw

.com.

2011VerizonWireless.

Learning shouldnt stop at the classroom door. Give your students classroom accesswithout walls. With a Verizon Wireless Mobile Broadband solution, your students can

ownload a lecture, upload a project, and post on a study group wall, all from off campus.The largest high-speed wireless network in America brings the classroom into their world.

VERIZONWIRELESS.COM/EDUCATION 1.800.VZW.4BIZ


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L O G I N

6

Wayne Brown, the founder of

the Center for Higher Educa-tion Chief Information Officer

Studies, regularly surveys campus tech-

nology leaders on trends that impact IT

jobs. In a recent interview, he told CT

that higher ed leadersincluding CIOs

themselvescurrently view the CIO role

as foundational rather than strategic. In

other words, everyone expects the CIO

to focus on putting computers on desks,

not to participate in the discussion about

why the computers are

there in the first place. In

Browns view, such anattitude puts CIOs on the

fast track to seeing their

jobs outsourced.

One key foundational

role that is getting increasingly out-

sourced is data management, which

has been, by default, an IT managers

primary job. Therefore, as more data

and systems move to the cloud, more

and more CIOs are left to rethink what

it is that defines the work they do.

Which brings me to the focus of this

issue of CT: the greening of higher edIT. One of the compelling reasons why

campuses are moving into the cloud is

to lower their own carbon footprint. But

the move to the cloud is changing not

only the IT carbon footprint, but the IT

leaders footprint as well. And it pres-

ents an opportunity to extend that foot-

print beyond IT.

To me, one clear way for CIOs to

stake a claim to be part of the strategic

leadership is for them to lead the charge

in the greening of the American cam-

pus. Right now, IT departments are

clearly doing a good job of lowering

their own footprint through the cloud,virtualization, remote management sys-

tems, and so forth. But they seem less

involved in larger campus sustainability

initiatives, which often find their home in

places such as facilities and transporta-

tion. Its a surprise to me how often we

learn that facilities and IT dont talk to

each other, or that an initiative to

encourage fewer cars on campus is

done without consulting IT. These are

missed strategic opportunities.

Universities and colleges have no

choice but to find ways to operate more

sustainablyeconomically and ecologi-

cally. Information technology should

clearly be at the heart of this effort. IT

can help institutions assess where they

are leaking energy and money; provide

students and staff ways to monitor theirenergy use; collaborate with facilities to

create really smart buildings; and work

with academic planners to grow world-

class online learning opportunities that

will save energy and engage learners.

The list goes on.

To happily twist the words of Gordon

Gekko: Green is good. For the planet.

For your institution. For your job.

E-mail me your thoughts on this or any

other topic at the address below.

Therese Mageau, Editorial Director

[email protected]

CAMPUS TECHNOLOGY| April 2011

vol. 24 no. 8campustechnology.com

CIOs must spearhead the move to sustainable campuses,for the sake of their institutions and their own jobs.

A Green Light to Lead

EDITORIAL DIRECTOR Therese Mageau

EXECUTIVE EDITOR Andrew Barbour

SENIOR EDITOR Rhea Kelly

EDITOR Mary Grush

SENIOR CONTRIBUTING EDITORS

Linda Briggs, Dian Schaffhauser, Matt Villano

CONTRIBUTORS Jennifer Grayson, David Raths,

Dian Schaffhauser, Idan Shoham

CREATIVE DIRECTOR Scott Rovin

GRAPHIC DESIGNER Erin Horlacher

DIRECTOR, PRINT PRODUCTION

Jenny Hernandez-Asandas

SENIOR PRODUCTION COORDINATOR

Jennifer Shepard

EXECUTIVE PRODUCER, WEB David Nagel

EXECUTIVE MANAGING EDITOR Judi Rajala

eCONTENT PRODUCER Kanoe Namahoe

WEB DESIGNER Brion Mills

WEB APPLICATIONS SPECIALISTElliot McDonell

eMEDIA ASSISTANTSarah Rajala

EDITORIAL INTERN Joshua Bolkan

PRESIDENT & CHIEF EXECUTIVE OFFICER

Neal Vitale

SENIOR VICE PRESIDENT

& CHIEF FINANCIAL OFFICER Richard Vitale

EXECUTIVE VICE PRESIDENTMichael J. Valenti

SENIOR VICE PRESIDENT, AUDIENCE

DEVELOPMENT & DIGITAL MEDIA

Abraham M. Langer

VICE PRESIDENT, F INANCE & ADMINISTRATION

Christopher M. Coates

VICE PRESIDENT, INFORMATION TECHNOLOGY

& APPLICATION DEVELOPMENTErik A. Lindgren

VICE PRESIDENT, ATTENDEE MARKETING

Carmel McDonagh

VICE PRESIDENT, EVENT OPERATIONS

David F. Myers

CHAIRMAN OF THE BOARD Jeffrey S. Klein

REACHING THE STAFF

Staff may be reached via e-mail, telephone,fax, or mail. A list of editors and contact

information is also available online at

campustechnology.com/pages/contact-us.aspx .

E-MAIL:To e-mail any member of the staff,please use the following form:

[email protected].

CORPORATE OFFICE

(weekdays, 8:30 am to 5:30 pm, PT)Telephone (818) 814-5200;

Fax (818) 734-1528

9201 Oakdale Avenue, Suite 101,Chatsworth, CA 91311

Universities and colleges have no

choice but to find ways to operatemore sustainablyeconomically

and ecologically.


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U P C O M I N G E V E N TS

EDITORIAL ADVISORY BOARD

GEORGE R. BOGGS

Presdent & CEOAmercan Assocaton

of Communty Colleges

GARY R. BROWN

Drector, The Center for Teachng,

Learnng, & TechnologyWashngton State Unversty

WAYNE A. BROWN

VP for Informaton TechnologyExcelsor College

RONALD DANIELSONVce Provost for Informaton Servces & CIO

Santa Clara Unversty

RICHARD H. EKMAN

Presdent, Councl of Independent Colleges

LEV S. GONICK

VP for Informaton TechnologyServces & CIO

Case Western Reserve Unversty

MARY JO GORNEY-MORENOAssocate VP, Academc Technology

San Jose State Unversty

M.S. VIJAY KUMAR

Senor Assocate Dean, UndergraduateEducaton, and Drector, Ofice of Educatonal

Innovaton and TechnologyMassachusetts Insttute of Technology

FRED MOORE

Presdent, Buena Vsta Unversty

EDUARDO J. PADRN

Presdent, Mam Dade College

JOEL SMITHVce Provost & CIO

Carnege Mellon Unversty

BRIAN D. VOSS

Vce Chancellor for IT & CIOLousana State Unversty

BARBARA WHITE

CIO & Assocate ProvostUnversty of Georga

JIM WOLFGANG

Drector, The Dgtal Innovaton GroupGeorga College & State Unversty

PRESIDENT AND GROUP PUBLISHER

Wendy LaDuke

WEST COAST SALES DIRECTOR

Mark D. BuchholzEASTERN REGION SALES MANAGER

M.F. Harmon

CENTRAL REGION SALES MANAGER

Tom Creevy

SALES ACCOUNT EXECUTIVE Jean Dellarobba

EVENT SALES MANAGER Stephane Chavaras

EVENT SALES MANAGER Patrck Gallagher

EVENT SALES REPRESENTATIVE

Deborah Carroll

MARKETING DIRECTOR Karen Barak

ATTENDEE MARKETING MANAGER

Athene Kovacc

AUDIENCE MARKETING MANAGER

Annette Levee

>> For more events, go to:campustechnology.com/calendar

>> To submit your event:

Send an e-mal to Rhea Kelly

([email protected])

April

APR 12 - 14School & College Building Expo

scbexpo.com

Chcago

APR 17 - 20

Natonal Assocaton of Campus Card Users

2011 Annual Conference

naccu.org/2011

Baltmore

May

MAY 1 - 4

Unted States Dstance Learnng Assocaton

2011 USDLA 5th Annual Conferenceusdla.org/2011_national_conference

St. Lous

MAY 3 - 12

The SANS Insttute

SANS Security West 2011

sans.org/security-west-2011

San Dego

MAY 8 - 12

Interop Las Vegas

interop.com/lasvegas

Las Vegas

MAY 12

Campus Technology Virtual Conferencecampustechnology.com/virtual

Onlne

MAY 16 - 17

Educause

Enterprise Information and Technology

Conference 2011

net.educause.edu/enterpriseconference

Chcago

MAY 16 - 19

IMS Global Learnng Consortum

Learning Impact 2011

imsglobal.org/learningimpact2011

Long Beach, CA

MAY 22 - 24

Software & Informaton Industry Assocaton

Ed Tech Industry Summit

siia.net/etis/2011

San Francsco

June

JUN 11 - 17

InfoComm 2011

infocommshow.org

Orlando, FL

JUN 12 - 15

League for Innovaton n the Communty College

Learning College Summit 2011league.org/ls2011

Phoenx

JUN 15 - 18

New Meda Consortum

2011 NMC Summer Conference

nmc.org/2011-summer-conference

Madson, WI

JUN 23 - 28

Amercan Lbrary Assocaton

ALA 2011 Annual Conference

alaannual.org

New Orleans

JUN 27 - JUL 1Assocaton for the Advancement of Computng

n Educaton

ED-MEDIA 2011 World Conference on

Educational Multimedia, Hypermedia, and

Telecommunications

aace.org/conf/edmedia

Lsbon, Portugal

July

JUL 9 - 12

Natonal Assocaton of College and Unversty

Busness Oficers

NACUBO Annual Meeting

www.nacuboannualmeeting.org

Tampa, FL

JUL 12 - 15

Blackboard

BbWorld 2011

bbworld.com

Las Vegas

JUL 15 - 24

The SANS Insttute

SANSFIRE 2011

sans.org/info/71628

Washngton, DC

JUL 16 - 18

The Assocaton of Hgher Educaton Facltes Oficers

APPA 2011

appa.org/training/appa2011/index.cfm

Atlanta

8 CAMPUS TECHNOLOGY | April 2011


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CTOnlnecampustechnology.com

Features

Is Ed Tech Accessible Enough?

Technology opens doors forcollege students and teachers,

but ts not always adequate for

non-tradtonal learners, despte

meetng exstng accessblty

standards.

Rebuilding Campus IT Systems

With ERP

The University of South Carolina

has embarked on an ambtous

ERP project that wll brng the

nsttutons IT nfrastructure

out of the dark ages.campustechnology.com/features

Plus

Follow us on Twitter:

twitter.com/campus_tech

Connect with us on Facebook:

facebook.com/campus

technology

Join our network on Delicious:

delicious.com/campustech

Connecting Smart Classrooms

A recent trend n A/V has been

mgratng smart classroom tech-

nologes onto the network. Read

more at campustechnology.com/

articles/2011/03/02/connecting-

smart-classrooms.aspx.

Viewpoint

The Student Portfolio Is the

New Book

As the electronc portfolo

becomes a more crtcal ele-

ment n teachng and learnng

at hgher educaton nsttutons,

as well as a key tool for dgtal

knowledge generaton, a new

ield of scholarshp s emergng

around the study of e-portfolo

practce.Evidence of Learning Online:

Assessment Beyond the Paper

Learnng desgner Judth

Boettcher examnes onlne

assessment strateges beyond

the tradtonal end-of-term paper.

campustechnology.com/viewpoint

In Box

A/V Focus

Securely Manage Student and Faculty iPads

at the Point of Learning

Experts provde best practces for managng and

securng Pads on your campus,

plus tps for creatng an eficent IT

support system that wont

break your budget.

The Future of Testing: How Two Institutions Have

Embraced Next-Generation Testing Technology

IT leaders offer ther blueprnt for creatng a

secure, far, and convenent onlne exam envron-

ment that makes the process of test-takng eas-

er for students and faculty.

Is Your Portal Keeping up With the

Millennial Student?

Meetng the needs of todays forward-thnkng

mllennal student means creatng portals that

offer a personalzed experence wth 24/7 self-

servce. Fnd out how.

Wireless LAN Architecture: Keys to WLANSuccess in Education

Learn about key alternatves n todays WLAN

archtecture, and how archtectural choces can

affect overall performance, relablty, avalablty,

management, and total cost of ownershp.

Living in Mobile World: A Student Perspective

on Being on a Mobile Campus

Gan real-world student nsght on how to take

your campus moble and enhance the educaton

experence n and out of the classroom.

WEBINARScampustechnology.com/webinars

When I download a tradebook, I get to keep t. So farevery e-textbook Ive consd-ered has a tme lmt attached.The supposedly lower prcesdont seem lke such a barganwhen the student can netherresell the book nor keep t.R. Wall, North Carolina

Read ths and other readercomments at campustechnology.

com/articles/2011/03/01/can-tech-transcend-the-textbook.aspx.

Virtualizing the Campus Data Center

Reducng servers n the data center through

vrtualzaton saved so much money for Loyola

University Chicago that the move pad for tself

almost before the project was complete. And at

Saint Xavier University (IL), annual vrtualzaton

savngs from energy cuts and less hardware are

estmated at some $7,500 a year. Read more at

campustechnology.com/articles/2011/03/03/

virtualizing-the-campus-data-center.aspx.

NEED TO KNOW


Newsletters

Campus Technology Insider

(twce monthly) showcases the

best of the CTprnt publcaton.

Web 2.0(twce monthly) covers

teachng and learnng n the new

web world.

News Update (weekly) provdes

breakng stores n hgher ed IT.

IT Trends (weekly) s loaded wth

news and resources for the IT

professonal on campus.

SmartClassroom (weekly)

ncludes news, resources, and

peer vewponts on mplement-

ng a next-gen classroom.

C-Level View (twce monthly)

opens a forum for technology

dscussons among top-level

campus execs.Subscrbe now at campus

technology.com/newsletters.


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For daily higher ed news, go to campustechnology.com/mcv/news/

NEWS

LMS MIGRATION.In an effort toaddress a growing demand for online

courses for its 800 students, Emmanuel

College (GA) is transitioning from a

homegrown learning management

system to an LMS from Edvance360.

The college chose Edvance360 LMS-

SN for its course-management features

and social-learning functionality,

which it will use to facilitate relation-ships with prospective students and

alumni. Other features include online

testing, an online gradebook, social

networking tools, and a customizable

dashboard.

SPEEDY ALERTS. Six higher edu-

cation institutions across the country,

including the University of Southern

California and Providence College (RI),

are testing the RavenAlert emergency

alert system from IntelliGuard Systems.

The product promises to deliver simul-taneous messages in less than 20 sec-

onds and eliminate the bottleneck that

occurs when a huge volume of alerts

goes out by traditional channels such as

texting, phone messages, and e-mails.

The approach relies on a private wire-

less messaging network that delivers

notifications via a line of devices, includ-

ing wall units and keychain devices.

TECH AND STUDENT ENGAGE-

MENT. A recent survey jointly con-

ducted by education solutions providerCengage Learning and Eduventures, a

higher education research firm, con-

cluded that students are entering col-

lege with too few essential skills and

too many external demands on their

time to make the most of the experi-

ence. But, according to the 751 college

students and 201 instructors surveyed,

the use of digital tools can help over-

come these issues. Fifty-eight percent

of surveyed instructors believe that

technology in courses positively

impacts student engagement, and an

equal percentage prefer to

teach courses that use a

great deal of technology.

Read more at campus

technology.com/articles/

2011/02/16/survey-shows-

college-students-overwhelmed-

underprepared.aspx.

PSYCHOLOGY IN 3D.

A new psychology research

laboratory at New York

City College of Technologyfeatures an immersive

virtual reality system that

integrates with traditional psychophysi-

ology, behavioral, and cognitive

research equipment. Users don a high-

resolution head-mounted display to

enter a 3D stereoscopic virtual world

where they are free to walk and

explore naturally. An automatic

motion-tracking system, the PPT X2

by WorldViz, synchronizes movement

in the real world with movement in the

virtual world, while components fromMindWare Technologies al low for

audio and video monitoring, two-way

communications between experimenter

and subjects, and two-camera color

video recording.

FREE CMS. Blackboard has launched

a free, hosted course management ser-

vice aimed at wooing individual instruc-

tors who lack access to automated

course management or who are disaf-

fected by the systems in use at their

schools. The system, dubbed Course-Sites, is an online platform that enables

faculty members to set up web-based

class sites where they can post course

materials, communicate with students,

encourage collaboration, monitor per-

formance, and manage gradeswithout

licensing or hosting fees. Course con-

tents are transferable to a full Black-

board installation.

SYLLABUS MANAGEMENT.

Webster University, which has 22,000

students around the world, has l icensed

Intellidemias Concourse syllabus man-

agement system to ensure consistency

among its 100 campuses. The applica-

tion provides course management

through a digital syllabus stored

online. Program features include a syl-

labus editor that allows faculty mem-

bers to add deliverables, evaluationcriter ia, policies, meeting times, offi ce

hours, information about books used in

class, and links to course materials.

Initially considered specifically for the

School of Business and Technology,

the program has been made available

to all faculty. Read more at campus

technology.com/articles/2011/02/10/

webster-u-organizes-classes-with-

intellidemias-syllabus-program.aspx.

STREAMLINING PAYMENTS.

Schreiner University(TX) is adoptingHigher Ones CashNet ePayment and

SmartPay modules to streamline pay-

ments on campus and allow online

payment of tuition fees. The system

provides FERPA-compliant access to

account balance information for parents

and other third parties, including install-

ment payments, recurring payments,

tuition, and miscellaneous charges.

TECHNOLOGY HAPPENINGS IN HIGHER EDUCATION

Industry+Campus

For daily higher ed tech news, go to campustechnology.com/news

NEW YORK CITY College of Technology is integrating virtual reality

into the psychology curriculum.

10 CAMPUS TECHNOLOGY| April 2011


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V I R T U A L I Z A T I O N david raths

Virtualization can transport the benefits of even specialized computer labsto students anywhere, alleviating crowding and saving money.

IN MANY WAYS, SPECIALIZED computer labs arethe black holes of IT organizations. Budgets, equip-ment, employeeseven space itselfare sucked in.Given a choice, many IT shops would engage warpdrive and escape their gravitational pull forever.

While Captain Kirk might have looked to Scotty fora fix to the problem, colleges and universities areincreasingly relying on a solution that comes withoutthe Aberdeen accent: virtualization.

Its not exactly the Star Trektransporter, but virtual-

ization gives institutions the ability to deliver the ben-efits of a computer labeven specialized labs fordisciplines such as computer science and engineer-ingto students anywhere without the hassles orexpense.

With demand for lab access increasing and budgetsin a tailspin, more institutions are using software fromvendors such as Citrix and VMware to reconfiguretheir servers and virtualize access to the applicationsin specialized computer labs. All the applications runon the campus servers and can be accessed via aweb browser from anywhere students can find aninternet connection.

We now can make the resources available whereverand whenever theyre needed, says John Savage, chieftechnology officer at Montgomery College in Rockville,MD. Before moving to Montgomery College last year, Sav-age led a virtual computing lab project at George MasonUniversity (VA), using open source software initially devel-oped at North Carolina State.

His team at George Mason estimated that the yearlycost of maintaining a virtual lab is 27 percent of its physicalcounterpart, and a virtual lab consumes only 13 percent ofthe power. We didnt even factor in the cost of the roomitself, notes Savage, and the cost of building additionalclassrooms is tremendous.

Even if campus lab space is not eliminated, Savage is

convinced that it can become more flexible. I dont need

an arts lab that has only the art software and an engineer-ing lab with only engineering software, he stresses. Withvirtualization, a single physical space can be one type oflab in the morning and another in the afternoon. And I canbuy thin clients for $300 that may last seven years, insteadof PCs for $1,200 that will last three.

Freeing up SpaceSan Diego State Universitys College of Engineeringlaunched a virtual lab pilot project in September 2010, inpart to alleviate a space crunch. The college is growing by 5to 7 percent per year and estimates it will soon need a build-ing three times its current size to keep up with enrollment.

With computer labs forced to double as classroom space,

to the HolodeckComputer Labs Report

Corbis



13/60


it is not unusual for lines of students to snake down hallwayswaiting for classes to end so students can use specializedsoftware such as ArcGIS, ProEngineer, and AutoCAD.

SDSU Engineering is using Citrix software for its virtualcomputing lab, which students now can access from theirown laptops and other mobile devices.

So far, the virtual lab is extremely popular with studentsand is alleviating a huge space problem for the college,

says Darrell Irwin, SDSUs resource manager.Interestingly, SDSU had tried something similar with

Citrix software almost 10 years ago, but abandoned theeffort because the technology was slower and the licensingcost was higher. Now the pricing on Citrix is significantlylower and the performance is much better, says Irwin.

Because of its earlier poor experience, the college decid-ed to ramp up slowly this time. In fall 2010, the virtual labwas made accessible to 350 students in six classes. Wewill use that as a model, Irwin says, and by fall 2011 weexpect to roll it out to all 2,200 students.

One early benefit is that students are accessing the soft-ware on mobile devices such as iPads and smartphones.

We are seeing new uses develop, notes Irwin. This newmobility means students can share what they are doing withother students, or show up at a professors office so thestudent and faculty member can look at something together.

Reducing ITs FootprintBy embracing virtualization, Weber State University inOgden, UT, has been able to cut down on the number ofopen computer labs and the cost of supporting them, whilegiving students more flexibility in how they access the labssoftware.

Launched in 2006 using Citrix software, WSUs virtual labconsists of three physical servers and six virtual servers

running numerous software applications.Our campus is 100 percent wireless and almost all stu-dents have their own laptops, says Shelly Belflower, direc-tor of technology services at WSU. We have decreased thenumber of open labs from eight to five. Those spaces thatwere labs have been converted back to classroom environ-ments, and other departments have taken back responsibil-ity for them, so that decreases our costs.

Like Montgomery Colleges Savage, Belflower is alsosaving money on equipment. We have switched to pur-chasing thin clients such as Wyse boxes for our physical labspaces, she explains. Those cost $350 less and have alifecycle two years longer than the desktop PCs we were

purchasing.

Students in Health Administrative Services were amongthe first beneficiaries of the new virtual lab. Many of them areemployed in healthcare settings and had to travel long dis-tances after work to access the specialized software inWSUs physical labs. Now they can access that softwarefrom work or at home.

According to Belflower, there is still room to grow. Somesoftware that is older and runs in a Windows 95 environment

wont run in this environment, she says, but we are alwaysfinding new applications that we can run centrally. We justadded Minitab statistical software and usage shot way up.Between 2009 and 2010, the number of applications avail-able through the virtual lab increased from 54 to 62.6

The cost of maintaining a virtual lab is 27 percentof its physical counterpart, and a virtual labconsumes only 13 percent of the power.

:A License to Save

SITE LICENSES FOR SOFTWARE are expensve, but hgher ed nsttu-

tons have often found them to be the smpest opton because ts so

dficut to gauge usage accuratey. However, that dficuty dsappears

n vrtua abs equpped wth trackng software, enabng IT organzatons

to buy ndvdua censes based on actua usage. As many IT drectorscan attest, the savngs reay add up.

Cost savngs were certany one of the motvatons behnd the creaton

ofWeber State Universitys (UT) vrtua ab. Accordng to Shey Belower,

drector of technoogy servces, the schoo was reuctant to pay ste

censes for software that was used n ony a few courses. Instead, t

bought ndvdua censes and mted the number of students who coud

use the software at any one tme. We have severa appcatons that are

metered and we have ony 25 or 30 censes, she expans.

Wth students abe to access the software around the cock from ther

own PCs, even the mted number of censes has proved suficent.

A smar ratonae prompted George Mason University(VA) to nsta

schedung software n ts vr tua ab, aowng students to reser ve app-

catons ahead of tme. As a resut, 40 students can share 10 censes ofan appcaton such as ArcGIS because they reserve tme sots to use

the software.

By trackng student usage, says John Savage, CTO at George Mason,

you can easy make adjustments and buy more copes of what you

need and ess of what you dont.

As more unverstes create vr tua abs, software vendors may be

forced to rethnk how they charge for software. If vrtuazaton technoo-

gy makes software avaabe to more students, vendors may argue that

they shoud be abe to charge more.

The lp sde of the argument s that schoos have possby been over-

payng for ther censes for years, and that accurate trackng of usage

creates a farer inanca arrangement between vendor and schoo.


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An Open Source Option

At Montgomery College, Savage is working to repeat thesuccess he had at George Mason with open source soft-ware. A pilot project underway will be rolled out college-wide by next fall, giving all students remote access to thesoftware applications they need.

For institutions trying to determine whether it makessense to use an open source solution, he counsels that itdepends on the size of the project.

The commercial products are all good and have theirplace, notes Savage. If I were just doing a 25-seat lab,that would make sense to me. But with a large campus withtens of thousands of students, the licensing fees wouldprobably run $100,000 per year.

What Savage likes most about the open source VirtualComputing Lab (VCL) software is how easy it is to add fea-tures. For instance, his team customized a reservation systemto allow faculty and students to reserve access to a virtualcomputer furnished with the applications that they want. Theuser enters the online reservation system, selects the desiredresources, and a suitable online computer is created.

At a school like Montgomery College, with 60,000 stu-dents, if you are in a big class with software that is not com-pletely site-licensed, it is nice to know you have a reservation

for when the resource will be available to you, says Savage.

The VCL system also makes it easier to track softwarelicense usage, and Savage is working to match up facultymembers to share licenses. For instance, if two faculty mem-bers use statistical software for different topics on differentdays, perhaps they dont have to buy 25 licenses each. Themore you can split those costs, the more you can leveragethat funding, he says.

Getting buy-in from faculty has been surprisingly easy,too. I dont have to ask or plead with faculty to use thisonce they see it, says Savage. The first question is, Howquickly can I get it? At all possible speed, Mr. Sulu.

David Raths is a Philadelphia-based freelance writer.

V I R T U A L I Z AT I O N


ResourcesCitrix: citrix.com

Virtual Computing Lab: vcl.ncsu.edu

VMware: vmware.com/virtualization

Wyse: wyse.com

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S E C U R I T Y idan shoham

6 Keys to Identity ManagementThese best practices will help make your IAM project a long-term success.

AN IDENTITY AND ACCESS MANAGEMENT (IAM)project on campus can feel like a Sisyphean task: Just

when access rights have finally been sorted out, thesemester endsand users change roles, leave campus,or require new processes.

Indeed, a number of IAM challenges confront the highered sector:

6Mass onboarding (i.e., setting up access rights fornew users) and deactivation at the beginning and end ofeach semester.

6Different classes of users: Students, faculty, staff,alumni, and visiting scholars often have diverse technicalrequirements and business processes.

6Widespread use of federation (infrastructure thatallows an application to trust an assertion made in another

administrative domain about the identity and access rightsof a user) to enable cross-institution sign-on.

6Relatively small budgets compared with those foundin the business world.

6Very large user populations. Alumni, in particular, canpose challenges because there are more of them every year.

On top of these issues, IT departments face a constantlychanging technical landscape: integrating new applicationsand retiring old ones, complying with privacy rules, and deal-ing with vendor churn. For instance, Oracles acquisition ofSun Microsystems will undoubtedly have far-reaching tech-

nical and financial implications for many institu-tions, and the impact of Novells recent acquisition

by Attachmate has yet to be felt.The following best practices can help overcomesuch challenges and turn the seemingly endlessIAM labor into an IT triumph.

1) Dont Think of IAM as a ProjectIdentity and access management is the gluebetween the business processes that governuser access and the systems that users need tosign into. And since both business processesand systems are always changing, the IAM sys-tem must constantly adapt.

For that reason, the most successful IAM initia-

tives are run as ongoing programs, with perma-nently assigned staff and budgets, rather thanone-off implementation projects. This enablesorganizations to keep up with change and also todrive user adoptionwhich is key to getting areturn on investment.

2) Deliver New Functionality FrequentlyAvoid the big bang approach: Dont take toolong to stand up a system, because needschange constantly. If you take a year or more toimplement IAM, you may find that the businessprocesses and integrated systems have changed

by the time you finish. A good rule of thumb is to


IkonImages/AndyBaker


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S E C UR I T Y

deliver something meaningful every three

to six months.

3) Measure ResultsTo justify an ongoing IAM program, itsimportant to measure user adoption andbenefits. Identifying business drivers andthe associated metrics can help calculatea return on investment. For a list of pos-sible metrics and how they are measured,see Metrics and Drivers for EvaluatingIAM Projects below.

4) Understand Your Users

Keep in mind that you have multiple userpopulations, each with distinct user life-cycles and business processes. For thatreason, it makes sense to manageonboarding, deactivation, authentication, and access con-trol for each population separately. There are many possi-ble deliverables for each segment of users; for examples ofIAM processes and the user populations they affect, see

IAM Processes Required by Users above.

5) Integrate, Integrate, IntegrateIts vital for an IAM system to integrate with a variety of sys-

tems campuswide. Possible integrations include:directories, e-mail systems (internal or hosted),student records systems, administration/financesystems, and research systems.

This year, consider adding new integrations to

the mix:6Automatic provisioning of user e-mail

accounts on hosted e-mail systems from vendorssuch as Google or Microsoft.

6Enabling students, especially in computerscience and related disciplines, to provision andde-provision virtual machines on cloud providerssuch as Amazon EC2.

6) Leverage Student LaborHigher education organizations often have lowbudgetsparticularly in todays economic cli-mate. Fortunately, they also have a plentiful sup-

ply of inexpensive labor for implementing IT sys-tems: students!Utilize student labor for such tasks as busi-

ness analysis, integration work, and implementa-tion of business logicnot just initially, but on anongoing basis. Students can help deploy a first-phase system, evolve the systems capabilities,and then transfer their knowledge to the nextgeneration of student workers, supplying someof the work to make your IAM initiative a long-term success.

Idan Shoham is founder and CTO of Hitachi ID

Systems.

Driver Metric Measured as

C Help desk FTEs Number of full-time equivalent staff requiredto support peak password-reset call volumes

C, P Setup time Number of IT work hours required to set upa new user

S Deactivation time Lag time between notification anddeactivation of a departed user

C, S Deactivation effort Number of IT work hours required toterminate access for a departed user

S Weak passwords Number of systems that do not enforcelength, character set, history, and dictionaryrules

S Standard caller authentication Number of questions asked to authenticatehelp desk callers

C, S Orphan accounts Per system: number of user objects minusthe number of legitimate users

C, S Dormant accountsPer system: number of accounts inactive fora certain number of days

C, S Unassociated systems Number of systems whose unique useridentifiers are not mapped to a campuswideidentifier

S Admin password change interval Per system: frequency of change ofadministrator passwords (in days)

C, P Complexi ty of identity-changerequest

Number of different forms used to requestchanges to user identity data (name, phone,address, department, location, etc.)

C, P Passwords per user Average number of passwords a user mustremember for institution-owned systems

C, P Login prompts per user per day Average number of times per day that a usermust sign into an institution-owned system

Key:C = Cost reduction P = User productivity S = Security

METRICS AND DRIVERS FOR EVALUATING IAM PROJECTS

USER POPULATIONProcess Students Faculty Staff Alumni

Automated onboarding ? ? ? ?

Automated deactivation ? ? ? ?

Request-driven workflow ? ? ? ?

Enrollment of contact info ? ? ? ?

Enrollment of security questions ? ? ? ?

Self-service password reset ? ? ? ?

Password synchronization ? ? ? ?

Privileged ID management ? ? ?

IAM PROCESSES REQUIRED BY USERS

16 CAMPUS TECHNOLOGY|April 2011


17/60

May require up to a $36 activation fee/line, credit approval and deposit per line. Up to a $200 early termination fee/line applies. Coverage is not available everywhere. The Sprint 4G Network reaches over 70 markets and counting, onselect devices. The Sprint 3G Network reaches over 271 million people. See sprint.com/4G for details. Not all services are available on 4G, and coverage may default to 3G/separate network where 4G is unavailable. Offers not availablein all markets/retail locations or for all phones/networks. Pricing, offer terms, fees and features may vary for existing customers not eligible for upgrade. Other restrictions apply. See store or sprint.com for details. 2011 Sprint. Sprintand the logo are trademarks of Sprint. Blackboard, the Blackboard logo, Blackboard Learn, and Blackboard Mobile are trademarks or registered trademarks of Blackboard Inc. or its subsidiaries in the United States and/or other countries.

With 4G speeds, the classroomis now bigger than ever. Educational toolslike the Blackboard Mobile Learn app let educators speak to

students in their language. Students can blog, share educationalvideos and research to their hearts content, taking the classroom

with them wherever they go. Thanks to fast 4G speed and

unlimited 4G data. Only on the Now Network.sprint.com/4G

1-800-SPRINT-1 (1-800-777-4681)

Samsung Epic 4G

mobile


18/60

REMEMBER WHEN COMPACT fluorescent lightbulbsfirst hit the market? Despite the promise of significant ener-gy savings, few people could stomach the purchase price ofnearly $20 each. But today, these electricity-sipping bulbscost as little as $1.50 with rebates, and the incandescentbulb has been consigned to darkness.

Much the same thing is now happening with computerdisplays, which have always been big energy consumers.Two years ago, schools probably wouldnt have given seri-ous consideration to the newenergy-efficient monitors comingonto the market. Despite thepromise of energy savings and

the use of fewer hazardous mate-rials, the new monitors, backlit bylight-emitting diodes (LEDs), car-ried price tags about 35 percenthigher than their traditional coun-terparts. But falling prices, cou-pled with greater customer focuson power savings and environ-mental footprints, have trans-formed these monitors from novel-ties into worthy contenders. In asurvey of the market, CT foundthat schools can now choose from

a range of energy-efficient LED-backlit monitors for less than $1,000and, in somecases, for less than $200.

All the acronyms used with monitors can blur into aconfusing alphabet soup. One acronym that isnt goingaway is LCD, which stands for liquid crystal display. Untilfairly recently, the majority of LCDs were backlit with coldcathode fluorescent lamps (CCFLs), which contain mer-cury and consume a lot of power. The power savings of LEDbacklighting lead to lower carbon emissions, which are anincreasingly important consideration for education institu-tions that have pledged themselves to carbon neutrality.Some monitors even include power-management features

and carbon footprint meters. And because LED-backlit dis-plays contain few or no environmentally hazardous sub-

stances, such as mercury, arsenic, and lead, they are easierto recycle than traditional monitors.

Displays with LED-backlit technology also offer advan-tages beyond the environmental. Because they use smaller,solid-state components, the monitors can be thinner andlighter than CCFL monitors. Also, unlike most other displays,LED-backlit displays dont take time to warm up: They turn oninstantly and are uniformly bright.

In trying to decide which monitors best meet your schoolsneeds, you need to cut through some of the marketing hype

around green features. One option is to lookfor products that earn a Gold rat-

ing from EPEAT (Electron-

ic Product EnvironmentalAssessment Tool), whichassesses electronicsproducts for theirresponsible manufactur-ing, energy efficiency,and recyclability. EPEAT(epeat.net) is a procure-ment tool designed tohelp purchasers evalu-ate, compare, andselect electronic prod-ucts based on their

environmental attri-butes. A product that earnsEPEAT Gold has met all 23 of the orga-nizations required criteria, plus at least

75 percent of the optional criteria.On the next page, we highlight LED-backlit monitors that are

not only environmentally friendly, but are also standouts inergonomics, high-end performance, and price. (Note: All pricesare the manufacturers suggested retail price; the reseller pricemay be up to 50 percent lower. The lists are based on manu-facturers specifications compiled by GovConnection.com andfrom the manufacturers themselves; CThas not done any prod-uct testing to verify manufacturers claims.) For a complete

listing of all of the LED-backlit monitors in our survey, sortableby key features, go to campustechnology.com/0411_monitors.

P R O D U C T F O C U S david raths

18 CAMPUS TECHNOLOGY|April 2011

PhotoscourtesyofApple,NEC,Samsung

Old-school monitors devour electricity at an alarming rate. With prices fallingon new LED-backlit displays, CTprofiles 15 models that lay off the juice.

Green-Eyed Monitors

Apple LED

Cinema Display


19/60

Ergonomic StarsIn many offices and classrooms, people take turns using the same workstations. For that reason, ergonomic flexibility can bea key consideration when choosing monitors. Most of the new generation of LED-backlit monitors can be tilted, but only afew are height-adjustable. The monitors listed here can do it all: tilt, swivel, and be adjusted for height.

NAME LIST PRICE WEIGHTMAXIMUM

RESOLUTIONNOTABLE FEATURES

Acer 24 B243HL LCD Monitor $271 16.7 lbs. 1,920 x 1,080 5ms response time; 160-degree viewing angle(horizontal/vertical); Energy Star compliant

Asus 21.5 VW228TLB Wide-

screen LED LCD Monitor$170.13 12.3 lbs. 1,920 x 1,080 DVI, VGA interface connections; EPEAT Gold

HP 20 LA2006x Widescreen

LED LCD Monitor$253.44 12.1 lbs. 1,600 x 900 170-degree wide-viewing angle; EPEAT Gold

NEC 19 EA192M-BK LED

LCD Monitor$230.63 12.1 lbs. 1,280 x 1,024 Carbon footprint meter; EPEAT Gold

ViewSonic 24 VG2436wm-LED

Widescreen LCD Monitor$279.38 11.9 lbs. 1,920 x 1,080 Hidden stereo speakers; Energy Star compliant


High-End Options

Most LED-backlit monitors cost less than $300, but if you want upgraded features, such as a bigger screen, higherresolution, or a built-in camera and speakers, then youre going to pay more. Heres what is available at the higher end ofthe price spectrum.

NAMELIST

PRICE

MAXIMUM

RESOLUTIONWEIGHT

INTERFACE

CONNECTIONSNOTABLE FEATURES

Apple 27 LED Cinema Display $979 2,560 x 1,440 23.5 lbs. DisplayPort Built-in iSight camera, microphone

Lenovo ThinkVision 24 L2461x Wide-

screen LCD Monitor$629 1,920 x 1,080 17.9 lbs. VGA, HDMI

Built-in webcam, microphone and speak-

ers; 120Hz MEMC (Motion Estimation,

Motion Compensation) technology

HP 23 LA2306X Widescreen LED

LCD Monitor$389.01 1,920 x 1,080 15 lbs.

VGA, DVI,

DisplayPort

Built-in two-port USB hub; VESA com-

patibility for mounting flexibility

Samsung 24 FX2490HDWidescreen HDTV LED Monitor

$369.95 1,920 x 1,080 11.69 lbs. DVI , VGA , HDMI Picture-in-picture capability; built-indigital TV tuner

Asus 27 VK278Q Full HD Widescreen

LED LCD Monitor$341.63 1,920 x 1,080 14.3 lbs. 128 MB

DVI, VGA, DisplayPort connections;

built-in webcam; 2ms response time

Options for Less Than $200If cost is a key consideration, you can choose among several entry-level LED-backlit monitors for less than $200. They stilldeliver on the environmental front, although some may have lower screen resolutions and fewer bells and whistles thanmodels intended for high-end graphics use.

NAMELIST

PRICENOTABLE FEATURES

MAXIMUM

RESOLUTIONERGONOMICS

INTERFACE

CONNECTIONS

ViewSonic 19 VA1931wa-LED

Widescreen LED Monitor $107.91Energy Star compliant; automatic

aspect ratio adjustment 1,366 x 768 Tilt DVI, VGA

Asus 19 Energy Efficient LED

Monitor$111.77

Energy Star compliant; VESA

wall mount; cable manager1,440 x 900 Tilt DVI

Acer 20 S202HL bd Ultra Slim

Widescreen LED Monitor$169.95

Energy Star compliant; high-

contrast ratio; rapid response

time

1,600 x 900 Tilt DVI, VGA

Samsung 22 EX2220X

Widescreen Monitor$179.95

EPEAT Gold; reduces energy

consumption by auto-adjusting

brightness

1,920 x 1,080 Tilt DVI

NEC 20 E201W-BK Widescreen

LED LCD Monitor$197.54

Energy Star compliant; 4-way

ergonomic stand; carbon foot-

print meter

1,600 x 900 Pivot, tiltDVI, VGA,

DisplayPort

David Raths, a freelance writer based in Philadelphia, compiled this survey.


20/60

Across the world of higher education, IT

departments are embracing sustainabilityto save moneyand the planet. We profileeight institutions that have shifted their

efforts into high gear.

By Matt Villano

Jon

Reinfurt

reenleanmachines



21/60

S U S T A I N A B I L I T Y

HOW FAR WEHAVE COME.

Not long ago, sustainabil ity

was little more than a buzz-

word among people who grow their own

vegetables and sing John Lennon songs.

Today, its on the lips of everyone from

the president to captains of industry,

not only because it makes sense for the

planet, but for economic reasons, too.

Colleges and universities have been

among the leaders nationwide in adopt-ing green initiatives, partly due to their

demographics, but also because they

are facing their own budget pressures.

Virtualization has become the poster

child of many schools efforts, because it

provides significant bang for the buck.

However, more and more higher ed IT

departments are finding other, innova-

tive ways to cut back on energy consump-

tion and wasteand to reduce costs.

With this in mind, weve chosen eight of

our favorite green practices in higher

education today. The list provides a

diverse sampling by geography and proj-ect typebut its by no means compre-

hensive. If youve got a project we should

know about, please fill us in.6


22/60

1) Let the Sun Shine in

INSTITUTION:East Los Angeles College

GREEN MACHINE:Solar panelsgenerate campus electricity

IT and facilities management leaders

from the Los Angeles Community Col-

lege District collaborated in 2010 to

engineer a 1.2-megawatt installa-

tion of photovoltaic (solar) panels

at the 20,000-student East LA

campus. The array comprises

nearly 6,000 individual panels

mounted on carport structures. It

produces 1.67 million kilowatt-hours of electricity per year,

which is enough to power 17 per-

cent of the colleges energy needs.

Larry Eisenberg, executive direc-

tor for facilities, planning, and

development, boasts that the sys-

tem offsets production of 1,160

tons of carbon dioxide annual-

lythe equivalent of removing

320 cars from the road.

The push toward renewable

energy ties into a larger strategy

to cut energy use by 20 percentdistrictwide. The goal is to reduce ener-

gy consumption across the board, notes

Eisenberg, adding that the changes

should ultimately save the district more

than $1 million in energy costs. Another

part of the initiative includes installing

software to put campus computers to

sleep when theyre not in use.

2) Making EverythingShipshapeINSTITUTION:

Shippensburg University(PA)

GREEN MACHINE:Campaignteaches energy awareness

At this south -centra l Pennsylvania inst i-

tution, green initiatives ranging from

print management to server virtualiza-

tion fall under the catchy slogan, Envi-ronmental StewardSHIP. Its a phrase

that leaders from the IT and facilities

management departments tout to stu-

dents and faculty members alike. Since

the program launched in 2009, IT leaders

have worked with the school newspaper

on a series of articles about how students

can cut back on energy consumption.

Recently, they ran a promotion asking

students to bring their computers to the

Student Help Desk so IT

technicians could adjust the

power settings to make the

machines consume less

energy. Justin Sentz, direc-

tor of web technical servic-

es, says this simple initiative

alone resulted in a couple of

thousand dollars in energysavings. The whole idea is to educate stu-

dents and make them more aware, he

says. The more they hear about us, the

more theyll change.

3) Giving up the Paper RouteINSTITUTION:

Creighton University(NE)

GREEN MACHINE:Paperlesscourse-evaluation system

In 2010, Creighton University unveiled a

homegrown online course-evaluation sys-

tem that replaces traditional paper-based

surveys. The system, which integrates

with the institutions student informationsystem from SunGard Higher Education,

currently covers 800 courses. According

to Brian Young, vice president for IT, the

savings could amount to $40,000 per

semester, the equivalent of about 3 mil-

lion sheets of paper. Nevertheless, says

Young, the effort was not about money.

Digitizing the dreaded Blue Surveys

emerged out of an overarching drive to

reduce the schools carbon footprint.

Theres no question the system will

bring good things in terms of effi ciency

and monetary savings, explains Young.

But really, we did all of this because we

wanted to cut back on waste.

4) Monitoring the Vital SignsINSTITUTION: University of Iowa

GREEN MACHINE:

Automatedmonitoring of facilities systemsCreated in January 2010, the UI Energy

Control Center allows staffers to opti-

mize production levels of steam, chilled

water, and electricity, and to monitor per-

formance of these systems across 82

buildings from one central location. The

software, from Rockwell Automation,

keeps tabs on more than 100,000 pres-

sures, temperatures, and flows in real

time. Zuhair Mased, the universitys asso-

ciate director of utilities and energy man-

agement, says the initiative was part of a


ONLINEEXCLUSIVE:Since 2002, the Los AngelesCommunity College District hasspent more than $6 billion on

modernizing and greening its collegesone of thenations largest green programs in history.

campustechnology.com/0411_laccd

#1 Buy Energy Star-qualfyng devces

#2 Buy servers and other data center equpment employng newer,

low-power/low-wattage processors

#3 Buy computers that employ newer, low-power/low-wattage processors

#4 Employ energy-eficent/load-sheddng unnterruptble

power supples (UPS)

#5Tran employees to shut down/suspend ther equpmentwhen out of ofice for extended perods

TOP 5 ENERGY-SAVING MEASURES*

*Among higher ed organizations that have achieved a 1 percent decrease in energy consumption

as part of an energy-management program. Source: CDW-G 2010 Energy Eficent IT Report


23/60

PUSHING THE BOUNDARIESPUSHING THE BOUNDARIESOF HIGHER EDUCATIONOF HIGHER EDUCATIONTHROUGH TECHNOLOGYTHROUGH TECHNOLOGY Jon the poneers shapng the future of hgher educaton at the annual conference on thetechnologes, systems and products redeinng the unversty landscape.

EarlyBird

Pricing!Save$100

whenyouregister

byJune24!

WORKSHOPS PG. 6

BREAKOUT SESSIONS PG. 8

CONFERENCE INFORMATION PG. 13

July 25 28, 2011

Seaport World Trade Center

Boston, MA

Featured Speakers

OPENING KEYNOTEFrom Knowledgeable to Knowledge-able: New LearningEnvironments for New Media EnvironmentsMichael Wesch,Cultural Anthropologist, Researcher in DigitalEthnography, and Associate Professor, Kansas State UniversityWEDNESDAY KEYNOTE

Making It Real: The Adoption of IT Innovation inHigher Education

Ellen D. Wagner, Executive Director, WCET

CLOSING KEYNOTEThe Fourth Decade of the IT Revolution:Continuing Challenges and OpportunitiesKenneth C. Green, Founding Director,The Campus Computing Project


24/60

TOP REASONS TO ATTENDA Technology Conference Unlike Any Other

in Higher EducationNew approaches to your academic

technology future.

Poneerng experts and thought-leaders n technology

for hgher educaton wll explore the latest wave of

technologes that wll change your approach and gve

you new tools to tackle your campuss most pressng

challenges and needs.

Real information for the real world.

Acqure the most up-to-date nformaton on new

tools, applcatons and servcesand how they work,

rght now, on real campuses throughout the country.

Workshops and sessons help you master these same

technologes for seamless ntegraton n your plans

and ntatves.

Nonstop networking opportunities.

Campus Technology 2011 s a communty comprsed

of hghly motvated technology professonals from

across the country and around the world. Network n a

supportve envronment that enlsts technology leaders

as peer advsors and role models.

Collegial environment.

Enjoy easy access to speakers and vendor

representatves n a relaxed envronment where the

common goal s professonal growth and shared

solutons to specic technology challenges.

ADVISORY BOARD

Mary Grush Conference Program Char, Campus Technology

Josh Baron Senor Academc Technology Oficer, Marst Collegeand Char, Saka Foundaton Board of Drectors

Judith Boettcher Consultant, Author and Analyst, Desgnngfor Learnng

Gary Brown Drector, Ofice of Assessment and InnovatonWashngton State Unversty

W. Gardner Campbell Drector, Professonal Developmentand Innovatve Intatves, and Assocate Professor, Vrgna Tech

Ronald L. Danielson Vce Provost for Informaton Servcesand CIO, Santa Clara Unversty

Susanna Wong Herndon Drector of Instructonal Technology,Center for Teachng and Learnng at Unversty of Texas-Austn

John C. Ittelson Professor Emertus, CSU Monterey BayDrector, Communcaton, Collaboraton and Outreach, Calforna

Vrtual Campus

Ruki Jayaraman Dean, College of Undergraduate StudesArgosy Unversty

Stephen J. Laster Chef Informaton Oficer, Harvard BusnessSchool

Phillip D. Long Drector, Centre for Educatonal Innovatonand Technology, Unversty of Queensland, and Vstng Researcher

Center for Educatonal Computng Intatves, MIT

Anne H. MooreAssocate Vce Presdent for LearnngTechnologes and Drector of Informaton Technology Intatves

Vrgna Tech

Alicia K. Russell Drector, Educatonal Technology CenterNortheastern Unversty

Steven G. Sachs Vce Presdent, Instructonal and InformatonTechnology, Northern Vrgna Communty College (NOVA)

Amelia A. (Mely) Tynan IT Consultant n Hgher Educatonand Former VP/CIO Tufts Unversty

THE FUTURE OF HIGHER ED

TECH STARTS HEREIf you want to leverage technology to drve

performance n educaton, jon us n Boston!

We have expert speakers from leadng nsttutons,

deep dve sessons on all the rght topcs and a

host of tech resources lned up for you.

Acqure the sklls you need to master and

mplement todays most compellng and

revolutonary technologescloud computng,

mmersve learnng/augmented realty, collaboratve

envronments. Web 2.0, vrtual realty and more.


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NEW AT CAMPUS TECHNOLOGY 2011

A CONVERSATION WITHTHE FUTUREHeres your chance to partcpate n a conversaton wth key

ndustry technology leaders about the future of technology n

hgher educaton. Alfred Spector, Vce Presdent of Research

and Specal Intatves for Google; Cameron Evans, Natonal

and Chef Technology Oficer for Mcrosoft; and Bob Trkaks,

Apple Educaton Development Executve, wll each lead an

ntmate, 90-mnute nteractve conversaton about the trends

that wll mpact hgher educaton IT n the upcomng years.

Learn about the advances and changes n technology that

are gong to affect hgher educatonand how you can plan

and prepare your campus. Whle regsterng onlne select one

sesson from these three rare opportuntes wth executves

from the companes who shape the future of technology.

Each sesson s a free tcketed event lmted to the irst

100 attendees to regster onlne. To promote nteractve

dscussons, one selecton per attendee, please.

Tuesday, July 26, 2011 10:15 - 11:45 amAlfred Spector, Vce Presdent of Research and Specal Intatves

Google

Wednesday, July 27, 2011 10:15 - 11:45 amCameron Evans, Natonal and Chef Technology Oficer

Mcrosoft Corporaton

Thursday, July 28, 2011 9:00 - 10:30 amBob Trkaks, Educaton Development Executve

Apple

CONFERENCE TRACKS

TRACK 1

DIGITAL CAMPUS AND IT INFRASTRUCTURE

T01 Dgtal Meda Campuses: The Transton from Word Processngto Dgtal Meda

T06 IT as a Servce: Leveragng Prvate, Publc and Hybrd Clouds

T11 Academc Vdeo Management: Done the Open WayWth Opencast Matterhorn

W16 CHANGE: Mgratng from Legacy LMS to an Open-Source Moodle Platform

W21 One Stream to Rule Them All: Unfyng Onlne Campus Vdeo

W26 Head n the Cloud, Feet on the Ground: Modernzng ComputerLab Support

TH31 Learner Analytcs va the Cloud: Sophstcated Statstcs Made Easy

TH36 Securng Campus Network Access for an Improved User Experence

TRACK 2

INSTRUCTIONAL DESIGN AND LEARNING ENVIRONMENTS

T02 Pod Rooms: Faculty Frendly Classroom Technology

T07 Communty of Practce n Onlne Educaton: Collaboratve Currculum

T08 Dukng It Out: How Duke Unversty Beat the Challenges of LectureCapture for Its Students, Faculty and Admnstrators

T12 Academc Progress Portal: Catchng Students Before They Fal

W17 Engagng Faculty: Observatons from ACUs Moble Learnng Intatve

W22 Beyond Web 2.0: How Vrtual Learnng Envronments ShouldHelp Learners

W27 eAssessment: Usng Electronc Portfolos for Currculum Improvement

TH32 Buldng a Culture of Assessment Usng Rubrcs: A Web 2.0 Approach

TH37 IT Lteracy n the Internet Era

TRACK 3

LEARNING APPLICATIONS AND TOOLS

T03 Navgatng the Elusve World of Vrtual Collaboraton n the Classroom

T04 ePortfolos: Integratng People, Lfe and LearnngT13 Walkng Ulysses: Collaboratve and Moble Mappng n the Humantes

T14 We All Have PadsNow What?

W18 Teachng and Learnng wth Low-Cost and Low-Barrer Technologes

W23 Buld Your Own eLbrary: Dgtal Faculty/Lbrary Collaboraton

W28 Usng Pads to Produce and Publsh Content n an EducatonReportng Class

TH33 Emergng Technologes n Content Delvery: eBooks andeReader Devces

TH38 Usng Popular Socal Networkng Tools In (and Out of) the Classroom

TH39 Welcome to Class. Please Take Out Your Cell Phones!

TRACK 4

LEADERSHIP, INNOVATION, AND STRATEGY

T05 The Four Pllars for Technology Decson Makng

T09 The 21st-Century Campus: Students Tell It Lke It Is

T10 Keepng Admnstraton and Faculty Informed: Reports and Dashboards

T15 Leadng Change: Course Redesgn

W20 Fndng Fundng: Alternatve Revenue Streams

W25 Value of Portfolo and Project Management n Tght Economc Tmes

W30 Trust, Verfy and Communcate: Presdental Perspectves on theCampus Investment n Informaton Technology

THSE1 Project Rescue: Lessons on Leadershp

INNOVATORS TRACKCAMPUS TECHNOLOGY 2011 INNOVATORS AT WORK

Hear from recpents of 2011 Campus Technology Innovators awards about the

programs and projects that take true ntatveand even out-and-out rsks

to better serve ther nsttutons through technology. Vsonary unversty

admnstrators, faculty and staff wll share how ther technology nvestments

have taken teachng, learnng, admnstraton and operatons to new heghts.


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BREAKOUT SESSIONS

TUESDAYJULY 26, 2011

8:30 9:45 AM Opening Keynote From Knowledgeable to Knowledge-able: New LearningEnvironments for New Media EnvironmentsMichael Wesch, Cultural Anthropologist, Researcherin Digital Ethnography, and Associate Professor, Kansas State University

10:00 11:00 AM T01Digital Media Campuses: The Transition

from Word Processing to Digital MediaAdam Smeets, Loyola University Chicago

T02Pod Rooms: Faculty Friendly Classroom

TechnologyStephanie Glick, Mount St. Marys College

11:15 AM 12:15 PM T06

IT as a Service: Leveraging Private,Public, and Hybrid CloudsLink Alander and Shah Ardalan,

Lone Star College System

T07

Community of Practice in Online Education:Collaborative CurriculumDarin Kapanjie, Fox School of Business,

Temple University

3:45 4:45 PM T11

Academic Video Management: Done theOpen Way With Opencast Matterhorn

Bruce Sandhorst, University of Nebraska-Lincoln,Judy Stern, Universi ty of California, Berkeley, and

Christopher Brooks, University of Saskatchewan

T12Academic Progress Portal: CatchingStudents Before They Fail

Scott Helf, Western University of Health Sciences

WEDNESDAYJULY 27, 2011

8:30 9:45 AM CT11 Innovator Presentation and General Session Keynote Making It Real: The Adoption of IT Innovation in Higher EducationEllen Wagner, Executive Director, WCET

10:00 11:00 AM W16CHANGE: Migrating from Legacy LMS toan Open-Source Moodle PlatformLou Pugliese, Moodlerooms, Inc.

Panelists: Lorah Gough, Houston Community

College System, and Mark Poore, Roanoke College

W17

Engaging Faculty: Observations from ACUsMobile Learning InitiativeScott Perkins and George Saltsman,

Abilene Christ ian University

11:15 AM 12:15 PM W21

One Stream to Rule Them All:

Unifying Online Campus VideoJason LaMar and Joel Nelson, Columbus State

Community College

W22

Beyond Web 2.0: How Virtual Learning

Environments Should Help LearnersJeff Borden, Pearson eCollege, Chaminade

University, Hawaii

3:45 4:45 PM W26Head in the Cloud, Feet on the Ground:Modernizing Computer Lab SupportCullen Jones, Naval Postgraduate School, Monterey

W27

eAssessment: Using Electronic Portfoliosfor Curriculum ImprovementFrederick Loomis and Michael Scheuermann

Drexel University

THURSDAYJULY 28, 2011

8:30 9:30 AM TH31

Learner Analytics via the Cloud:Sophisticated Statistics Made EasyScott Helf, Western University of Health Sciences

TH32Building a Culture of Assessment UsingRubrics: A Web 2.0 ApproachRamesh Sabetiashraf, Santa Ana College

9:45 10:45 AM TH36Securing Campus Network Access foran Improved User ExperienceChris Ford, Brescia University

TH37

IT Literacy in the Internet EraLarry Press, California State University,

Dominguez Hills

11:00 AM 12:00 PM Closing Keynote The Fourth Decade of the IT Revolution: Continuing Challengesand OpportunitiesKenneth C. Green, Founding Director, The Campus Computing Project

PRE-CONFERENCE WORKSHOPS

MONDAYJULY 25, 2011

8:30 11:30 AM M01

21st Century Education in the Cloud: NewOpportunities to Support Instruction

John Kuglin, Retired, University of Montana

M02Principles and Practices for Online Coursesthat Engage Learners

Judith V. Boettcher, Designing for Learning

11:45 AM 1:15 PM Luncheon Keynote

1:30 4:30 PM M06Online Research Tools for Educators:Collaborate without Jet Lag!Kathleen Covey, Penn State University

M07M-learning on Speed Dial: How to Develop aNimble Academic Mobile Learning Strategyfor Your Campus

Alicia Russell , Victoria Wallace and Seth Merriam,

Northeastern University

CONFERENCE AT A GLANCE WORKSHOPSTRACKS:


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03avigating the Elusive World

Virtual Collaboration in theassroomeven Hallman, Kenan-Flagler Busness

hool, Unversty of North Carolna at

apel Hll

T04ePortfolios: Integrating People,

Life and LearningCarly Klmash, Ilena Key, and

Jason Slpp, Lehgh Unversty

T05The Four Pillars for Technology

Decision MakingMark Nestor, Mam Dade College

*TSEA Conversation With

the Future10:15 11:45 AM

SEAPORT HOTEL

Alfred Spector

Vce Presdent of Research

and Specal Intatves

Google08uking It Out: How Duke Universityeat the Challenges of Lectureapture for Its Students, Faculty andministrators TBA

T09The 21st-Century Campus:Students Tell It Like It Is

Jule Smth, CDW-G wth Student Panelsts:

Adons Archer, Pennsylvana State

Unversty; Nk Vallens, Unversty of Arzona;

Josh Wang, Unversty of Washngton

T10Keeping Administration andFaculty Informed: Reportsand Dashboards

Joseph Medved, Le Mllman, and Ronald

Bergmann, Lehman College CUNY

13alking Ulysses: Collaborative andobile Mapping in the Humanities

m Lndgren, Boston College

T14We All Have iPads Now What?Mary Spataro, Phl Komarny, Mary Ann

Gawelek, and Qunto Martn, Seton HllUnversty

T15Leading Change: Course RedesignHarrson Keller, Susanna Herndon,

Lucas Horton, Justn Olmanson,Unversty of Texas-Austn

18aching and Learning with Low

ost and Low Barrier Technologiesnnfer Darrow, Mathew Ragan, and

dy Brophy, Keene State College

W19CT 2011 Innovator at Work

Award Recipient - TBA

W20Finding Funding: AlternativeRevenue StreamsPatrck Aevol, Long Island Unversty,

C.W. Post

*WSEA Conversation With

the Future

10:15 11:45 AM

SEAPORT HOTEL

Cameron Evans

Natonal and Chef

Technology Oficer

Mcrosoft Corporaton

23ild Your Own eLibrary: Digital

culty/Library Collaborationonda Ktchens, State College of Florda,

anatee-Sarasota

W24CT 2011 Innovator at Work

Award Recipient - TBA

W25Value of Portfolio and Project

Management in Tight Economic TimesPatrck Bennett, Frankln Unversty

28sing iPads to Produce and Publishontent in an Education Reportingass Wendy M. Chapman, Bll Cels, andatt Frank, USC Annenberg School for

mmuncaton and Journalsm

W29CT 2011 Innovator at WorkAward Recipient - TBA

W30Trust, Verify and Communicate:Presidential Perspectives on theCampus Investment in InformationTechnology Kenneth C. Green,The Campus Computng Project

H33merging Technologies in Contentelivery: eBooks and eReaderevicesb Kadel, Unversty of Colorado-Denver

TH34CT 2011 Innovator at WorkAward Recipient - TBA

*THSE19:00 10:30 AM

Featured SessionProject Rescue: Lessons onLeadershipStephen J. Laster, Harvard Busness School

*THSE2A Conversation With

Apple Education

9:00 - 10:30 AM

SEAPORT HOTEL

Bob TrkaksEducaton Development

Executve

Apple

H38sing Popular Social Networkingols In (and Out of) the Classroomlly Walsh, College of Westchester

TH39Welcome to Class. Please TakeOut Your Cell Phones!Mark Frydenberg, Bentley Unversty

M03Buzzwords Come to Life: The Latest Web2.0 Tools for the College ClassroomMark Frydenberg, Bentley Unversty

M04iPads: Applications and Uses in Education

Jenna Lnskens, Maran Unversty

M05User-Centered Learning Space DesignBob Smth, Stanford Unversty

M08Buzzwords Come to Life: The Latest Web2.0 Tools for the College ClassroomMark Frydenberg, Bentley Unversty

Repeated Workshop

M09iPads: Applications and Uses in Education

Jenna Lnskens, Maran Unversty

Repeated Workshop

M10Skype and Google Docs: A Perfect Allianceto Support Communities of InquiryRobert Moody, Fort Hays State Unversty

DIGITAL CAMPUS ANDIT INFRASTRUCTURE

INSTRUCTIONAL DESIGN &LEARNING ENVIRONMENTS

LEARNING APPLICATIONSAND TOOLS

LEADERSHIP, INNOVATIONAND STRATEGY

* = No Addtonal ChargeLmted SeatngMust Regster to Attend


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PRE-CONFERENCE WORKSHOPS

MORNING WORKSHOPSMONDAY, JULY 25, 8:30 11:30 AM

M01 21st Century Education in the Cloud:New Opportunities to Support Instruction

John Kuglin, Ret., University of Montana

It s mportant for educators todayespecay those n post-secondary roesto earn how to maxmze ther potenta byeveragng coud-based resources n ther teachng practces.Indvdua educators need to be proactve n settng up bendedearnng envronments that use both unversty and persona coudresources. Kugn offers a 10-pont pan for 21st century educators.

M02 Principles and Practices for Online Coursesthat Engage Learners

Judith V. Boettcher, Designing for Learning and theUniversity of Florida

Learn to address a range of questons about how technoogy andthe desgn of courses make a dfference n earner engagementand outcomes. Boettcher dsts a word of theory and practce ntoa manageabe set of prncpes and practces that gude facutyand staff n makng wse choces n technoogy toos and course

and program desgns. Recommendatons for communty budng,contnuous assessment and customzed earnng and gong beyondthe tradtona practces are among the many ssues covered.

M03 Buzzwords Come to Life: The Latest Web 2.0Tools for the College Classroom

Mark Frydenberg, Bentley University

We a know the buzzwords: coaboraton, mutmeda, socanetworkng, coud computng... But how can you update coursenstructon wth the atest and most usefu new Web 2.0 toos?Ths nteractve, hands-on sesson takes you beyond bogs andwks, YouTube, Facebook and Googe Docs to try out the atestWeb 2.0 appcatons that appy to hgher educaton nstructon.If possbe, brng your wreess-ready aptop or Pad and/or yoursmart phone. Attendees who come wthout these devces arewecome to observe and earn.

M04 iPads: Applications and Uses in Education

Jenna Linskens, Marian UniversityIn ths hands-on sesson, educators w make & take as thepresenter examnes severa appcatons for the Pad and shares

ways to use them across the currcuum wth students of aabtes, to mprove student performance and understandng ofconcepts. Brng your Pad wth you! Attendees who come wthoutan Pad are wecome to observe and earn.

M05 User-Centered Learning Space Design

Robert Emery Smith, Stanford University

Our nsttutons are beng chaenged to use the best newpractces and technooges n ther cassrooms. But n too many

cases, the acquston of a parts st of devces s eadng theway, drvng nstructona and professona deveopment pans.By focusng on user-centered desgn, we chart a path to thereazaton of new earnng spaces and professona capactesthat are truy beneica, cost-effectve and we-suted for use nther own unque communty.

AFTERNOON WORKSHOPSMONDAY, JULY 25, 1:30 4:30 PM

M06 Online Research Tools for EducatorsCollaborate without Jet Lag!

Kathleen Covey, Penn State University

Learn about nnovatve toos that w hep you coaborate andcommuncate wth coeagues from around the word. Fromsoca bookmakng to Web hghghters, the sesson w dentfyeasy-to-use toos that are free. It w aso dentfy paces wherefacuty can ocate emergng toos that w enhance ther futureteachng and earnng as we as research efforts. To get themost from ths hands-on sesson, pease brng a wreess-readyaptop for your own use. Attendees who come wthout a aptopare wecome to observe and earn.

M07 M-learning on Speed Dial: How to Develop aNimble Academic Mobile Learning Strategy forYour Campus

Alicia Russell, Victoria Wallace and Seth Merriam,Northeastern University

Mobe earnng or m-earnng devces and appcatons areadvancng so rapdy that t s dficut to magne how to createa campus strategy that wont become obsoete before t can bempemented. Tradng favorte mobe apps and exporng case

studes from other nsttutons snt enough. It s aso mportantto thnk strategcay about how to reman nmbe and lexbeas the pace of mobe earnng acceerates. Ths workshop w

encourage attendees to consder a seres of questons that whep them desgn a lexbe framework that can encompass thernsttutons unque m-earnng needs.

M08 Buzzwords Come to Life: The Latest Web 2.0Tools for the College Classroom

Mark Frydenberg, Bentley University

Ths s a repeat of workshop M03. Pease see descrpton stedwth M03.

M09 iPads: Applications and Uses in Education

Jenna Linskens, Marian University

Ths s a repeat of workshop M04. Pease see descrpton stedwth M04.

M10 Skype and Google Docs: A Perfect Allianceto Support Communities of Inquiry

Robert Moody, Fort Hays State University

Attendees w earn how Skype and Googe Docs can be usedtogether to create and sustan a communty of nqury thatmproves communcaton and student satsfacton n dstanceearnng programs. Ths w be a hands-on workshop;partcpants are encouraged to brng ther wreess-readyaptops. Those who attend wthout aptops are wecome toobserve and earn.


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KEYNOTES AND GENERAL SESSIONS

OPENING KEYNOTETUESDAY, JULY 26, 8:30 9:45 AM

From Knowledgeable to Knowledge-able: New Learning Environments forNew Media Environments

Michael WeschCultural Anthropologist, Researcher in Digital Ethnography and Associate Professor, Kansas State University

It took tens of thousands of years for wrtng to emerge after humans spoke ther irst words,

thousands more before the prntng press and a few hundred agan before the telegraph appeared.

Today a new medum of communcaton emerges every tme someone creates a new Web

applcaton. Mchael Wesch wll demonstrate the profound yet often unnotced ways n whch our

culture s beng remxed by new meda. He wll explan why we need to move from beng smply

knowledgeable to beng knowledge-able and propose ways we can organze our educaton systems to foster the

forms of learnng we need.

Michael Wesch is a cultural anthropologist exploring the effects of new media on society and culture. After two years studying

the implications of writing on a remote indigenous culture in the rain forest of Papua New Guinea, he turned his attention to the

effects of social media and digital technology on global society. His

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