CALIFORNIA S MEAN...Friday, November 6, 2015 5:30 p.m. Bermuda Dunes Country Club Mardi Gras Annual...

Coachella Valley Community Associations Institute Magazine

JULY 2015

MEAN

WHAT DOESSAVINGCALIFORNIA’SWATER

TO YOU

Good News Amidst The Drought

Never Pass Up a Crisis to Effect a Transformation Of Thought

Water Conservation – by the ounce!

Our Water Counts

On April 1, 2015, Governor Brown signed

an executive order mandating a 25%

statewide reduction in urban water use.

Coachella Valley water agencies are requiring

reductions from 24% to 36%.

INSIDE

Friday, November 6, 2015 5:30 p.m.

Bermuda Dunes Country Club

Mardi Gras Annual Awards Event

C A I- C V

S A V E T H E D A T E

T H E M E A T T I R E E N C O U R A G E D

Honesty, Integrity, Quality

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Water-use restrictions are now in effect

Drought penalties go into effect with July water billsMandatory restrictions include:

Have questions? We are here for you, give us a call at (760) 398-2651.Visit www.cvwd.org Stay connected with us!

Do not irrigate outdoors during or within 48 hours of measurable rainfallIncreased water budget for over-seeding is eliminated

CVWD will continue to prioritize working with customers to quickly resolve violations. After a written warning, customers will be liable for fines on their bill starting at $50. For a complete list of restrictions and recommendations, visit www.cvwd.org/CVsaving36

Repair broken sprinklers within 24 hours, fix leaks as soon as possible

Do not wash down driveways, patios or sidewalks

Hose must be equipped with a shutoff nozzle to wash vehicles and windows

x

2Tier

Customers are being asked to limit Tier 2 water use to 36% below their water budget

Quorum July, 2015 CAI-CV.org facebook.com/CAICV twitter.com/CAI_CV2 3

GURALNICK & GILLILAND, LLPATTORNEYS AT LAW

Member of CAI and CACM

Legal Services for Community Associations

• General Counsel

• Assessment Lien and Foreclosure • No Cost Collections • Fees Paid by Delinquent Homeowner • Detailed Monthly Status Reports • Title Reports at No Charge to Association

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Coachella Valley Water District

Coachella Water Authority

Desert Water Agency

Indio Water Authority

Mission Springs Water District

Percentage savings required 36% 24% 36% 32% 28%

Drought penalties on bill

For users above 64% of Tier 2 water use

- - - -

Budget-based rates - - -

Watering days 7 daysTuesday, Thursday, Saturday, Sunday

Residents - Monday, Wednesday, FridayBusinesses - every other day (odd addresses, odd days & even addresses, even days)

Tuesday, Thursday, Saturday, Sunday

Tuesday, Thursday, Saturday (Sunday watering allowed only during summer)

Time of day restrictions

None(Recommended - no watering 10 a.m. to sunset)

No watering 6 a.m. - 6 p.m.




State restrictions

Additional restrictions

> Fix a broken sprinkler within 24

soon as possible.> Overseeding budget is eliminated.> All state regulations apply to all water - not just potable water.

-

> No watering of right-of-ways.> Fountains and decorative water features are banned.

> Fountains and decorative water features are banned.

-

Fines

Written warning$50$100$200Possible shutoff

Verbal warningWritten warning$52 for each citation thereafter

structure at June 16 board meeting

Written warning25% surcharge of your bill50% surcharge of your billPossible infraction/misdemeanor

Written warning$100$200Possible shutoff

Water waste reportingHelpline: 888-398-5008Online form: cvwd.org

Online: coachella.org FixIt form

App: Apple & AndroidOnline form: dwa.org

App: Apple & AndriodOnline form: indiowater.orgHotline: 760-391-4129

Online: mswd.org

Rebate programs (limited funding)

> Turf removal> Smart contoller> Toilets


> Turf removal> Smart controller> Toilets

> Turf removal> Irrigation equipment> Toilets> Washing machine

> Turf removal

Conservation kits

Conservation contact Heather [email protected]

Berlinda Blackburn

[email protected]

Katie [email protected]

Scott Trujillostrujillo

@indio.org

John Soullierejsoulliere

@mswd.org

as of 6/11/2015Local Agency Restrictions


BOARD OF DIRECTORS COACHELLA VALLEY CHAPTER 2015

TAD BLACK, PRESIDENTGothic Grounds Management

CHRISTINA BAINE DEJARDIN, ESQ., PAST PRESIDENTPeters & Freedman

GERARD GONZALES, PRESIDENT ELECTAlbert Management

PHYLLIS HARKINS, TREASURERPalm Desert Country Club Association

LESLEE CICOGNA, SECRETARYDesert Resort Management, an Associa Company

TRACIE BLANKENSHIP, DIRECTORFirstService Residential

RHONDA DREWS, DIRECTORDesert Resort Management, an Associa Company

MATT LAWTON, DIRECTORPrendiville Insurance Agency

PAULA TAPIA, DIRECTORPacific Western Bank

ROB WINKLE, DIRECTORWestern Pacific Roofing

CAI Coachella Valley Office 41-905 Boardwalk, Suite A-2

Palm Desert, CA 92211 Tel: (760) 341-0559 Fax: (760) 341-8443

Website: www.cai-cv.org

CAL LOCKETTExecutive Director [email protected]

The materials contained in this publication are de-signed to provide our members with accurate, timely and authoritative information with regard to the subject covered. However, the CAI Coachella Valley Chapter is not engaging in the rendering of legal, accounting or other professional types of services. The Coachella Valley Chapter has not verified and/or endorsed the contents of these articles or advertising, nor do we have the facili-ties or the personnel to do so. Readers should not act on the information contained herein without seeking more specific professional advice from legal, accounting or other experts as required.

ARTICLE SUBMISSIONS OR ADVERTISING INFORMATION

[email protected]

FEATURES

10 Good News Amidst The Drought By Jim Barrett

18 Never Pass Up a Crisis to Effect a Transformation Of Thought By Al Hollinger

26 Water Conservation –By the Ounce! By Dan H. Stites

32 Our Water Counts Local Agencies Find Solutions to Meet State Requirements During Drought By Scott Trujillo

36 Water Conservation By Carl Daniels

CHAPTER EVENTS

14 BUSINESS PARTNER 101 Community Management Company Culture

By John Walters-Clark

22 May Lunch Program Alphabet Soup – The Movie

24 Manager On the Run By Joanna Velarde

CHAPTER NEWS

9 CAI-CV Chapter New & Renewing Members

40 Chapter Upcoming Events

10

18

22

CONTENTS

24

26 32

14

36

QUORUM COMMITTEE MEMBERS

FRAN MULLAHY Vintage Associates, Inc.

PHYLLIS HARKINS, CMCA, CCAMPalm Desert Country Club Association

MARGARET “GEN” WANGLER, ESQ. CCALFiore Racobs & Powers

GARY KESSLER, ESQ.Adams Kessler PLC

JOANNA VELARDEHar-Bro Restoration

JOHN WALTERS–CLARKNPG/Nelson Paving & Grading

LAURIE S. POOLE, ESQ. CCALPeters & Freedman, LLP

PAULA TAPIAPacific Western Bank

STEVEN SHUEY, PCAM, CCAMPersonalized Property Management

RAMONA ACOSTATinnelly Law Group

RAQUEL LOZANOAlliance Association Bank

KYMBERLI TAYLOR-BURKEO’Connell Landscape

DAN STITESCBCI Construction

CREATIVE DIRECTOR & GRAPHIC DESIGNER

RODNEY BISSELLBissell Design Studios Inc. [email protected]

(714) 293-3749

SUBSCRIBER SERVICESThe Coachella Valley Quorum Magazine

is a publication expressly prepared for association leaders, managers and related business professionals of the Community

Associations Institute. Members are encouraged to submit articles for

publishing consideration. All articles accepted for publication in the Quorum are subject to editing and rewriting by the

Quorum Committee.

DEPARTMENTS

8 President’s Message

12 About CLAC Leading The Charge In The California

Drought By Jerri Boone, PCAM

15 Meet the Leadership Committee Chair Dana Brown By Paula Tapia

17 Platinum Sponsor Western Pacific Roofing Corporation

Welcome Aboard23 Carl R. Daniels II

By Kymberli Taylor-Burke

25 Sabina Dorn By Kymberli Taylor-Burke

30 Tecnology Today Is Technology the Solution for

California’s Drought? By Hank McCarrick

34 What Every Board Member Needs to Know...

By Robert T. Wolfe, Esq.

35 Strategic Planning Begins in August

37 Time Honored Zoe Lombard

By Fran Mullahy

40 Featured Committee of the Month

Oktoberfest Committee

CORRECTIONS

In the June issue of the Quorum, we erroneously published the Board of Directors

of Soroptimist House of Hope as Rhonda Drews, President; Cardinal Ambrose, Vice President and other members: Carolyn Chesnut, Lori Fahnestock, Carol Fulton,

Ashley Layton, Gen Wangler, Leslee Williams, Jacqueline Wright. These women are the Board of Directors and members of

the Soroptimist International Desert Cities of the Coachella Valley chapter which supports

the House of Hope.

S A V E

37


CONTENTS

12

15 25

30

34 35

23

17

CAI-CV Chapter New & Renewing Members

CHAPTER NEWS

RENEWING BUSINESS PARTNERS

AFFORDABLE HOA LEGAL SERVICESJennifer James (760) 702-7929 [email protected]

ARMSTRONG GROWERSAnthony Pytel (760) 360-2170 [email protected]

BIG SKY GATE KEEPERPatrick Ross (760) 346-9090 [email protected]

BRS ROOFING, INC.Tony Brasil (909) 884-8505 [email protected]

SOUTH BAY SECURITY, LLCLarry Kruger (310) 539-3505 [email protected]

NEW MANAGER MEMBERSHIP

ALBERT MANAGEMENTJayme Fakehany (760) 347-7749 [email protected]

RENEWING MANAGER MEMBERSHIP

ALBERT MANAGEMENTCardinal Ambrose CMCA, AMS (760) 346-9000 [email protected]

Keith Lavery PCAM (760) 346-9000 [email protected]

ASSOCIA EQUITY MANAGEMENT & REALTY SERVICESBrandi Scott CMCA, AMS, PCAM (949) 257-7707 [email protected]

DESERT RESORT MANAGEMENTWendy Coyne (760) 346-1161 [email protected]

Janette Baker CMCA (760) 610-7703 [email protected]

Ellen Kahhan CMCA, AMS (215) 292-7097 [email protected]

FRANK MELÓN(760) 568-2688 Ext. 104 [email protected]

GOLD COAST PROPERTY MANAGEMENTBrenda Ravn (760) 202-9880 Ext. 264 [email protected]

PGA WEST RESIDENTIAL ASSOCIATIONMichael Walker CMCA, AMS, PCAM (760) 771-1234 Ext. 13 [email protected]

SUN CITY PALM DESERT COMMUNITY ASSOCIATIONVanessa Schussler CMCA, AMS (760) 315-6779 [email protected]

Steven Campbell CMCA, AMS (760) 200-2224 [email protected]

SUNRISE COUNTRY CLUB HOMEOWNERS ASSOCIATIONEric Charos (760) 328-6045 [email protected]

THE LAKES COUNTRY CLUB ASSOC.Lori Pillatzke CMCA, AMS (760) 568-4321 Ext. 124 [email protected]

RENEWING MULTI-CHAPTER MEMBER-SHIP FOR BUSINESS PARTNERS

EPSTEN GRINNELL & HOWELL, APCLouise Stettler (858) 527-0111 [email protected]

PACIFIC UTILITY AUDIT, INC.Erin Kelly (800) 576-1010 [email protected]

MULTI-CHAPTER MEMBERSHIP FOR MANAGEMENT COMPANIES

REALMANAGESteve Jordan CMCA (512) 492-6017 [email protected]

RENEWING NATIONAL CORPORATE MEMBERSHIP

IAN H. GRAHAM INSURANCESylvia Tagle (818) 742-1430 [email protected]

NEW VOLUNTEER LEADERSSabina Dorn Las Colinas James Leighty

CAI-CV MISSION STATEMENT

RENEWING VOLUNTEER LEADERSJoyce Addiscott

BERMUDA DUNES COMMUNITY ASSOCIATIONPatrick Bohner

MISSION LAKES COUNTRY CLUBGeorge Bagnall Lisa Meyer Susan Poppey Carol Wilton

PALM DESERT COUNTRY CLUB VILLASJackie Gish Jerry Holm

PORTOLA COUNTRY CLUBThera Bredeweg Ron Busch Dennis Johnson Neil Keylin Bob Leo Karla Lewis Suzanne Ostermann

SEVEN LAKES HOMEOWNER ASSOCIATION, INC.Silas Dreher

THE FAIRWAYS HOMEOWNERS ASSOCIATIONBob Dunlap

The mission of CAI-CV is to provide leadership for successful development and operation of community

associations through information, research and education.


FROM THE CHAPTER

“History has taught us over and over again that freedom is not free. When push comes to shove,

the ultimate protectors of freedom and liberty are the brave men and women in our armed forces.

Throughout our history, they’ve answered the call in bravery and sacrifice.” - Tim Pawlenty

President’s MessageTad Black, Gothic Grounds Management CAI-CV Chapter Board President

By the time you read this, the sparklers and fireworks from the 4th of July celebrations will have long burned out, the parades and barbecues will be fond memories, and the patriotic decorations put away for another year. While the celebrations of our Independence Day have passed, I hope that the reminder of our liberty, freedom, and the sacrifices of so many – past, present and future, always remain with us. I know that I often take for granted the freedoms we Americans are so lucky to possess, and my wish is that we all take pause to truly appreci-ate the blessings that so many around the world do not enjoy.

The past few months have been incredibly busy and I want to thank Cal and Ashley for all their efforts, as well as our Board of Directors for their time and help. Our new website is beautiful and very easy to use, and we have plans to expand its capabilities. Thank you for your patience and assistance as we get the kinks straightened out and be sure to let the office know if you have any issues accessing the new site. At long last, the new directory is being put together and will be ready very soon! While our chapter events take a bit of a summer hiatus, the Aloha bowling event was another rousing success and a fun time for all. Thank you to John Walters-Clark, Micha Balles-teros, Wendy Coyne and the entire committee for a job well done!

For those of you who may not be aware, Grace Paluck of The Management Trust had to resign the remainder of her term on the Board. On behalf of the chapter and the Board of Directors, I want to thank Grace for her out-standing leadership and support over the years. Grace, you have been such an asset and a wonderful leader and I know you will continue to support and contribute to CAI-CV in other ways.

Please keep in mind these upcoming dates and events:

On Tuesday, August 25, from 5:30 p.m. to 7:30 p.m., the Business Partner Committee will host a mixer focus-ing on networking and professional development. A panel of guest speakers will discuss how to use CAI-CV and CAI National resources to enhance your career, your business and your communities. There is no cost to CAI-CV members for these informative mixers.

The chapter’s Board of Directors will have four positions open for the 2016-1018 term and I am pleased to announce that starting this year, the entire chapter membership will be able to participate in electing these directors! If you have any interest in serving on the Board, please contact the office for an application and list of requirements. Nomination forms must be submitted to the CAI-CV office by July 30, 2015.

On August 31, we will be holding our annual Strategic Planning session, so please let us know if you have any ideas or suggestions for making this a productive and educational day as we plan for 2016.

There are many CAI courses being offered to managers in July and August in Southern California. If you are interested in taking the M-100, M204, M-206 or M-370, please contact the CAI-CV office for more information.

Enjoy the dog days of summer – stay cool and safe!

Tad Black Gothic Grounds Management

Good News Amidst the DroughtBy Jim Barrett, General Manager, Coachella Valley Water District

The big news this past year has been California’s historic drought and the subsequent water-use

restrictions and mandatory conservation goals. Every-one has heard that little rain and snowmelt in the Sierra Nevada Mountains is resulting in dropping water levels among the State Water Project reservoirs, which supply water to more than 25 million Californians, including groundwater replenishment water to the Coachella Valley.

What you may not realize is how fortunate we are in the Coachella Valley to have a massive groundwa-ter aquifer, imported and recycled water supplies, a successful groundwater replenishment program and long-term planning efforts that have contributed to a more reliable water supply here than many other areas of the state.

Sustainability of the Coachella Valley’s water sup-ply requires a multi-pronged strategy to reduce water use and increase the amount being replenished. These strategies and possible future actions are detailed in the Coachella Valley Water Management Plan (avail-able for review online at www.cvwd.org). They include:

• Increase the amount of imported water used for groundwater replenishment.

• Continue to provide alternative water sources, such as Colorado River water and recycled water, to large irrigation users, including farms and golf courses.

• Continue to promote wise water use and con-servation through such methods as landscape rebates and other conservation programs.

The good news amidst the drought is that the Coachella Valley Water Management Plan is work-ing and we are on track to eliminate overdraft of the aquifer by 2021.

Groundwater levels have improved in the west valley and continue to rise in the east valley thanks to a successful groundwater replenishment program. Imported Colorado River water is sent to the Thomas E. Levy Groundwater Replenishment facility in South La Quinta, where it percolates into the valley’s aquifer. Recent monitoring indicates groundwater levels have risen an average 29 feet in the east valley since that facility became operational in 2009.

The state is providing limited supplies of imported water for groundwater replenishment in the west val-ley because of the drought. However, it’s common to experience years of large supplies followed by years of limited supplies. The valley received some of its largest deliveries in history in 2010-2012, and when the drought ends the larger deliveries will hopefully start again.

CVWD’s recycled water program is expand-ing every year, providing nonpotable water to golf courses in lieu of groundwater. Currently, 52 golf courses valleywide use recycled water, Colorado River water or a blend of the two sources, depending on their location.

By the end of 2015, the nonpotable delivery system in the mid-valley is expected to be expanded to pro-vide water to four additional golf courses. Colorado River water will also be delivered from the Coachella Canal to three additional courses.

This progress is undeniably good news for the entire Coachella Valley. Yes, the statewide drought is serious and we all have to do our part to conserve. Above all, Coachella Valley residents should be proud to live in an area that is managing a diverse water supply portfolio and isn’t solely reliant on the state’s water supply.

Despite the drought and other challenges, rest assured that CVWD leadership and staff strive to meet the water-related needs of the community and maintain a sustainable water supply for generations to come.

Jim Barrett is the General Manager of the Coachella Valley Water District. He can be reached at [email protected] or (760) 398-2651.

Currently, 52 golf courses valleywide use recycled water, Colorado River water or a blend of the two sources, depending on their location.


FEATURE FEATURE

Management Companies & Homeowner Associations

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We Install All Types Of Fencing

Lic# 717249By Jerri Boone, PCAM

S A V E

Leading The Charge

In The California

Drought


ABOUT CLAC

The current drought endured by the state of California is not its first rodeo. Between 1987 and

1992, the second driest period in California history ravaged much of our country, including the southwest. Fast forward nearly twenty years and front and center in the hearts and minds of many Californians is the same precious resource that, until recently, many have taken for granted: water.

As a result of Governor Jerry Brown’s recent declaration of a mandatory 25% reduction in water usage, association managers, board members and landscape companies in the homeowner association industry are putting their thinking caps on in order to develop working strategies to meet the state-wide water reduction requirement. Impetus to adhere to the mandate is far-reaching including fines and pen-alties that most association budgets cannot absorb.

This effort cannot be accomplished in a vacuum. Many local California water districts have been

actively working to get ahead of this issue. Chief among the strategies are turf removal rebate pro-grams. Incentives are paid based upon the amount of water savings and can be as much as $.60 per 1000 gallons saved per year, typically limited to 50% of eligible project costs. Incentive programs vary from city to city, and boards of directors or their represen-tatives should ask their respective city officials for specific information.

Another option available to community associa-tions is replacing overhead irrigation with rotating nozzles and drip systems. In addition, associations currently using smart timers are well served to use these to full capacity including their flow sensors and master valves. The Metropolitan Water District of Southern California offers no-cost landscape irriga-tion surveys for homeowner association common areas that have a minimum of one acre of irrigation land. Many water districts offer similar programs.

Last but certainly not least – more plants die from over-irrigation than under-irrigation.Weekly meter readings and monthly irriga-tion tests (while most likely not a part of the landscape contract) can be a productive tool in ensuring that associations are doing their part. Eliminating the annual overseed regimen (which can require considerable irrigation dur-ing the winter months), can also be a an easy

way to conserve water. Associations should also consider changing their landscape contract to provide incentives for vendors to reduce overall water consumption, while encouraging them to locate and repair irrigation system leaks.

Ongoing education of association members through newsletters and e-blasts with topics ranging from runoff to artificial turf options to water saving modification of individual owner yards can have high impact with minimal impact on a community’s budget.

The “landscape” of California is changing and it may not be by choice, but homeowner association leaders and its affiliates can choose to take steps to actively be a part of the solution with strategies at low to no cost. Leaders, like water, can sometimes be scarce. Communities throughout the Golden State can be leaders in combating the effects of the drought.

Ms. Boone has worked in the community association industry for twenty years. She holds the Professional Community Association

Manager (PCAM) designation and is an Executive Director of Management Services at Total Property Management in Irvine, California.

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MEET THE LEADERSHIP COMMITTEE CHAIR

By Paula Tapia

Dana BrownOur Awards Committee works

hard every year to recognize the vol-unteers that help our Chapter thrive. This year the recognition of those that are the backbone of our organi-zation will take place on November 6, 2015 at Bermuda Dunes Country

Club. The festivities start at 5:30 pm, and it will certainly be an event you do not want to miss!

At the helm of the committee is Committee Chair, Dana Brown. A strong supporter of our organization, Dana has been a member of CAI for twenty-two years. She has been an active member of our Chapter, having volunteered on a number of committees throughout the years including:

ABOUT CAI

Manager’s Committee, Quorum, Country Western and Monte Carlo. Her involvement with the Coachella Valley Chapter has allowed her Being involved with the Coachella Valley Chapter has allowed her to gain education and foster relationships with her peers and business partners.

A seasoned community manager, Dana holds the fol-lowing professional certifications: CCAM, CMCA and AMS. Working her way up in the industry, Dana started her career as a receptionist and most recently has man-aged on-site for several high-end HOA’s. Her career spans a total of twenty-four years and currently she is the General Manager of the Monterey Country Club Association under Albert Management. Dana’s hard work has definitely paid off as she was recently named as a “Top 20 Finalist” in the CAI Manager of the Year award 2015 contest. Touted as the ‘Nation’s Premier Award for Community Managers’ Dana is being recognized as among the very best on-site commu-nity managers in the United States.

Dana has lived in the Coachella Valley for twenty-six years. During her free time, she enjoys spending time with her husband of thirty years, her three children and three grandchildren. Something you may not know about Dana is that she credits her dad with being her mentor, having taught her how to be honest, hardworking and genuine.

Dana Brown


On Tuesday, June 9, 2015, the Busi-ness Partner Committee sponsored a mixer called “Community Management Company Culture.” This unique mixer provided business partners an inside look at how management companies select vendors for their communities. Our thanks to Personalized Property Management, Associa Desert Resort Management and Albert Management for presenting at the event. The senior decision makers from these three management companies were on hand to describe their selection process and answer questions. According to Chris Meyer from Asphalt MDs, and chair of the Business Partner Committee, “This reverse expo type event was very well received by our members. Nearly 120 members attended and, so far, the com-ments suggest we should make this a regular format.” CAI-CV thanks all the sponsors who made this event a success.

By John Walters-Clark

B U S I N E S S P A R T N E R 1 0 1 :Community Management Company Culture

CHAPTER EVENTS

MANAGEMENT COMPANY SPONSORS

Albert Management

Associa Desert Resort Management

Personalized Property Management

CORPORATE SPONSORS

1 Stop Pool Pros

AMS Paving, Inc.

Bank of Southern California

Brite & Clean Pressure Washing & Window Cleaning

Conserve LandCare

EmpireWorks

Frazier Pest Control

La Barre/Oksnee Insurance Agency

MC Builder Corp

Pacific Western Bank

Powerful Pest Management

Vantage Point Construction

Vintage Associates

LIFE, lived better.Have you been searching for a management company that understands your needs? At Associa, we believe that service should be custom tailored to fit the specific nuances of your community – from personalized websites and web-based management programs to 24/7 customer service and online client portals, we have the solution for what you need.

FIND OUT WHAT IT’S LIKE TO LIVE LIFE BETTER WITH DESERT RESORT MANAGEMENT. CONTACT US TODAY!

(760) 346-1161 | www.drminternet.com

about promotions, designations, new jobs, weddings, and births. Let CAI-CV members know of

important milestones for yourself or other CAI members. Please submit suggestions for “Have You Heard?”

to [email protected].

TELL QUORUM

Western Pacific Roofing Corporation was estab-lished in 1949. We are a family owned company

that takes tremendous pride in our commitment to qual-ity and service. Western Pacific Roofing is a full service company that provides quality installations of almost every material type. We are approved applicators for most major material manufacturers and can offer many solutions and options to any roofing project including manufacturer warranted systems. We perform installa-tions on every size of project from large commercial and homeowners associations to small leak repairs. We have a full-time service department lead by Service Coordina-tor Linda Johnson. Linda schedules all of our service calls and maintains contact with our clients in need of repair work. We have a twenty-four hour answering service so that we can efficiently respond to emergency leak calls.

Western Pacific Roofing is proud to maintain dedi-cated employees that have chosen to make the roofing industry their career. Many of our employees have been with us for over fifteen years. Having motivated employ-ees with a sense of belonging has greatly contributed to Western Pacific Roofing’s success. We offer a 401k plan and health care to our employees. Western Pacific Roof-ing is a merit based company that recognizes individu-als for their achievements and commitment to provid-ing quality service to our clients. We understand the importance and value of safety. We have a comprehen-sive safety program and utilize an independent safety compliance firm.

Western Pacific Roofing has been a member of CAI for over 17 years. The Chapter’s membership has been a tremendous value to our company. Through the years we have established many business relationships as well as friendships. Being part of an organization that promotes education has been rewarding.

We thought that reaching our sixtieth anniversary was quite a milestone, however time just seems to fly. We are proud to be in our sixty-sixth year in business and wish to thank all of our clients that have made this

2015 PL AT I N U M SPONSOR SPOT LIGH T

Thank you to Western Pacific Roofing Corporation for their generous support of CAI-CV

CAI-CV

journey possible. In an industry that has many compa-nies finding creative ways to sell roofing at a cheaper price by cutting corners, it is comforting to realize that our clients still believe that you truly do get what you pay for. They find value in the quality of material and service provided – it is more important than low price.

Our Production Superintendents Richard Brunelle and Ray Tingzon inspect every project throughout the installation process, insuring we maintain the highest level of quality. Jill Ludvickson manages our wall foam division, supplying interior insulation to new construc-tion projects as well as re-construction and building retrofits.

Western Pacific continues to support education in our industry. Sig Hall III has served as President of the SPFA (spray polyurethane foam alliance) and as a member of the Board of Directors of the Western States Roofing Con-tractors Association. Sig was recently acknowledged for his work and dedication in bringing the SPFA convention and certification program to Palm Springs. Applicators from around the country came to achieve certifications for field examinations. His leadership has created a venue for all contractors that seek higher education.

Ron Winkle currently serves on the certification com-mittee to provide testing criteria for the polyurethane foam industry. Ron was recognized as one of the first RISE (roof integrated solar energy) CSRP Certified Solar Roofing Professionals. We have also worked with City Building departments developing criteria to install pho-tovoltaic solar systems.

Rob Winkle currently serves as vice-president of the Western States Roofing Contractors Association and was honored to have served as a CAI President. The relation-ship between contractors and building owners and man-agers is vital to the success of any roofing project.

We look forward to many more years of service for our client’s roofing needs and truly appreciate the support that we have received from our community.


A desert by definition is a place of constant drought. The Coachella Valley has always been a place of little rainfall. Though there is

no new drought in the desert, the recent State mandated water restric-tions have brought water awareness into the public consciousness. How do we meet these water restrictions and what changes will these restric-tions along with this new water awareness mean for our landscapes?

Gold is the new Green. This does not mean that we have to live in a wasteland of rock and dirt in order to comply with the State water use mandates. It does require a new way of thinking about land-scapes. The biggest change in these water efficient landscapes will be a reduction of turf and the way in which turf is managed. Annual color will also be reduced and managed differently. Large green belts of turf will be replaced by more “natural” desert areas. Old, inefficient irrigation systems will be modified or replaced with more efficient new systems.

In the past, turf has been the focus of the many of our landscapes. Reducing the amount of turf is the best way to reduce the amount of water used in the landscape. Where turf remains, the implementation of different management practices will be necessary to meet water restrictions. Historically, most turf areas are overseeded with rye-grass in the fall. This keeps the turf areas green during the months of December through March when the bermuda grass goes dormant and turns gold. Uniform gold grass can be aesthetically pleasing. Vari-ous chemicals can be used to force dormancy or control any weeds or other grasses present. Where gold grass during this dormant period can be accepted or tolerated, significant water savings can be realized

by not overseeding. Seed germination during the overseeding process requires large amounts of water. Where green turf is desired during this dormant period, water and money can be saved during the summer months to be used during the overseeding process. In this scenario sum-mer irrigation is cut drastically and turf quality is sacrificed to maintain the high fall, winter, and spring turf quality expectations without having to increase the financial budget. In this scenario it would also be necessary to move the time of overseeding from late September or early October to mid-October into early November to take advantage of the cooler temperatures and the reduction in the amount of water required for seed germination.

Annual color requires significantly more water than water efficient plants. The reduc-tion or elimination of annual color in the land-scape does not necessarily mean a reduction in “color”, merely a different aesthetic quality.

By Al Hollinger, Operations Manager, Vintage Landscape

Isolated concentrated color beds are replaced by an entire landscape of water efficient flow-ering trees, shrubs and ground covers. A good design with proper maintenance practices that enhances and preserves the texture and flower-ing qualities of water efficient plants can yield a landscape with even more “color” than is pres-ent in many of the more historically traditional landscapes. Big Horn Golf Club, The Reserve, and Desert Willow are good examples of water efficient landscapes that do not plant annual color. It is in these landscapes that one can see the potential for replacing large expanses of turf with the more natural look of desert type water efficient landscapes.

Without an efficient irrigation system it will be impossible to meet the new mandates regard-less of the type of landscape. It is important to match the irrigation system to the particular site and landscape type. The type of controllers, subsurface or surface drip heads, type of spray heads, spacing, soil type and local environment are all factors that must be considered. Without a good irrigation designer it will be impossible to select the proper type of irrigation system for the particular landscape at a given location. A

Never Pass Up a Crisis to Effect a Transformation of Thought

good irrigation manager is also essential to program and monitor the irrigation system so that the system maintains the turf and landscape plants without waste.

Moving toward water efficient landscapes was inevitable in the Coachella Valley. We are in a place of perpetual drought. The State water restrictions do not mean that we have to lower the quality of our landscapes; we merely need a transformation of thought to be more in harmony with the beautiful desert environment in which we live.

Al Hollinger is the Operations Manager of Vintage Landscape and has a Bachelor of Science in Ornamental Horticulture from Cal Poly University in Pomona. Al is also a Certified Arborist and an instructor at College of the Desert in the

Horticulture Department teaching arboriculture and landscape management courses. He can be reached at [email protected] or (760)772-3673.

THE REDUCTION OR ELIMINATION OF ANNUAL COLOR IN THE LANDSCAPE DOES NOT NECESSARILY MEAN A REDUCTION IN “COLOR,” MERELY A DIFFERENT AESTHETIC QUALITY.


FEATURE FEATURE

CAI-CV.org facebook.com/CAICV twitter.com/CAI_CVQuorum July, 2015

CHAPTER EVENTS CHAPTER EVENTS

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Welcome new CAI-CV member Carl R. Daniels II Regional Manager of American Leak Detection, headquartered at 888 Research Drive, Suite 100 Palm Springs, CA. 92262. Carl was born and raised in Hollywood, CA, and is married with a 1 year old daughter. Carl is a graduate of San Jose State University with a BS Degree in Graphic Design. He also holds a MFA Degree in web design and new media from Academy of Art University. He is a national member of Phi Delta Theta Fraternity and the American Institute of Graphic Arts (AIGA) Los Angeles chapter. He started with American Leak Detection in 2012 as Visual Designer in the Marketing Department and in 2015, was promoted to Regional Manager, working with the Corporate Business Development Team.

American Leak Detection has been serving the Coachella Valley since 1974 and provides 24 hour plumbing repair service and accurate detec-tion of all types of leaks, including water, sewer, swimming pools & spas. They provide preventa-tive maintenance services which allow them to work with a variety of property managers, insur-ance companies, pool builders and building contractors.

The Services They Provide: • Plumbing Repair • Leak Detection • Pools &

Spas • Water • Sewer • Irrigation & Gas Lines • Re-pipe • Fountains • Water Features • Line Location • Preventative Maintenance Services

Carl‘s goal is to help increase business relation-ships with association managers, board members and business partners through networking with CAI-CV members. He looks forward to educating all members on what American Leak Detection has to offer.

Programs Committee members Rhonda Drews and Sharron Badham brainstormed one evening about how to present the vast array of expertise available to CAI-CV members from within our own membership. They decided that an A to Z

format would be different and challenging. However, when they visualized twenty-six people on stage making presentations, they realized the logistical problems of organizing all those presenters. To solve this problem, they decided to collect the 26 presentations and make a movie instead.

The individual contributors were already recognized as among the best in their fields. While many of them were comfortable getting up and speaking to a room full of people, we were surprised that some of them found making a short movie clip difficult and nerve-wracking. Fortunately, everyone finished their presentations, and Rhonda and Sharron began producing Alphabet Soup.

A very special note of thanks goes to Sam Rodriguez, who was instrumental in putting all the clips together and apply-ing the technology needed to implement this complicated project. He was a patient, competent and awesome technical editor. We could not have done this without him. Stay tuned, Rhonda and Sharron say that a sequel will be in the Pro-grams mix for next year.

WELCOME ABOARD


Carl R. Daniels II


CHAPTER EVENTS

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Sabina Dorn has been on the Board of Directors for St. Augustine

Association since 2013 and was recently re-elected for another term. Sabina has been a resident of St. Augustine in Rancho Mirage since 2005.

In May, the Management Trust Monarch Division presented her with the “Golden Gavel Award,” and now we know why. Sabina is a block captain for Neighborhood Watch, an editor of the community newsletter, and involved with the Emergency Preparedness Committee.

Sabina was born and raised in Germany, immigrated to the United States in 1975, and became a citizen in 1981. Her education includes a BA in Business Administration. Sabina says, “there is something “fishy” about me having worked for Star-Kist Tuna for almost 15 years and for Bumble Bee Tuna in San Diego for 10 years, before my retirement in 2010.” The last position she held was Director, Financial Services, Sales Support and Consumer Affairs.

Sabina has many hobbies and most of all she loves to travel. Her outdoor activities include golf and gardening. She also has an artistic side and stays busy painting (mainly landscapes), decorating and doing arts and crafts. Welcome to CAI - CV, Sabina!

WELCOME ABOARD


Sabina Dorn


At the June 12th Manager on the Run (MOTR) course, Dan Stites, Chairman & CEO of CBCI Construction and Crank Brothers Roofing Company, Inc., provided attendees with valuable information and practical steps that stress Time Management Through Prioritization, a skill set that can be applied to managers’ professional and personal lives.

Over the years Dan has developed and refined a methodology for prioritizing activi-ties based on several factors. He has incorpo-rated the methodology into a software appli-cation that allows his management team to spend 10 minutes prioritizing their top 15 activities, then manage and update that list on their desktop. By asking the following questions, managers can guage how to most effectively spend their time:

Seriousness - What are the consequences of not doing the activity?

Urgency - How urgent is it that the activ-ity be completed soon?

Growth- Is the seriousness or size of the task increasing or decreasing with time?

Time - How long will it take to complete the activity?

The application also allows managers to track the status of their activity (In Prog-ress, Action Others, Complete, Cancelled) and to follow up on activities by including comments on next action steps. The overall result is that a manager sets themselves up for success by focusing on the most impor-tant activity on their list, which decreases the potential of critical actions “falling through the cracks.” Managers who make this tool a part of their daily routine will become the most efficient Managers on The Run!

By Joanna Velarde

Manager On the Run: Time Management Through Prioritization

CHAPTER EVENTS

Water Conservation – by the ounce!

Dan H. Stites, Chairman & CEO, CBCI Construction, Inc.

We have all pulled out the ‘Big Guns’ to fight Aquapocalypse

– desert-scaping, smart clocks, arti-ficial turf, efficient sprinklers, water use restrictions, and the list goes on. But there is much progress to be made by moving the battle to the trenches – looking at the micro opportunities in addition to the macro. And that means looking not only to the institution but to the individual as well!

Opportunities for each of us to indi-vidually contribute to this battle fall into three general categories: Repair leaks, Change behavior, and Install more efficient fixtures and appliances. First, let’s talk about leaks. The Envi-ronmental Protection Agency esti-mates that household leaks can waste more than 1 trillion gallons of water annually nationwide. That’s equal to the annual household water use of more than 11 million homes. Com-mon types of leaks found in the home include worn toilet flappers, drip-ping faucets, leaky irrigation systems, exterior hose bibs, and other leaking valves, all of which are easily correct-able. Here is what you can do:

Figure out if you have a leak! The easiest way to see if you have a water leak problem is to monitor water and gas usage. You can do several things. First, look at your water bill. If your year over year usage has changed markedly without any significant changes in your usage pattern, you probably have a leak. Next, check your

water meter over a two to three hour period when there is no water usage in your home. If the meter moves, you probably have a leak. Also, if your gas bill goes up unexpectedly and you don’t smell a gas leak, check your water heater — there may be a leak in the hot water line from the heater.

Next, do a physical inspection. Smaller leaks add up but they may not be noticeable on the water meter. Look for dripping ANYTHING! Inspect faucets, shower heads, interior fixture and appli-ance water supply lines, exterior plumb-ing, fixtures and hose connections, hot water heater lines – basically anything with a pressurized water supply. Toilets can also pose a significant leak issue. They represent over 30% of our annual indoor water usage and can have silent, invisible leaks that can waste hundreds of gallons of water each month. Look for any sign of water flow in the bowl and listen for any sounds of flow. You can also put a few drops of food color-ing in the tank at the back and, if after 10 minutes, color shows up in the bowl before flushing, it may be time to make an easy repair and replace the flapper (flush the toilet immediately after the test to avoid staining the bowl). When doing an exterior inspection, in addition to the obvious puddles of water, look for wet soil around pipes and fixtures, vegetation that stands out as uniquely green or yellow, and, if you have a stucco home, look for discolored and/or cracked stucco above or around hose

bibs and other exterior plumbing and valves. If your water meter says you have a leak but you cannot find evidence of one, it’s time to call your friendly plumber and/or landscaper to do a professional inspection. You may have a slab leak or an underground irrigation system leak. An irrigation system with a hole the size of a pencil lead can waste over 6,000 gallons of water per month!

Develop a plan to remedy the leaks! Time to go to battle and one of the best allies for us in this battle is WaterSense, a partnership program by the U.S. Envi-ronmental Protection Agency that offers people a simple way to use less water with water-efficient products and services. Products and services that have earned the WaterSense label have been certified to be at least 20 percent more efficient without sacrificing performance. These items are generally referred to as ‘Low Flow’ products. So, when the plan calls for replacement of leaky items or hiring professional contractors, make sure they have the WaterSense endorsement.

SO HERE ARE A FEW TIPS FOR DEALING WITH WATER LEAKS:

• Leaky faucets can be fixed by checking faucet washers and gaskets for wear and replacing them.

• Most leaky showerheads can be fixed by ensuring a tight connection using pipe tape and a wrench. If you need to replace the showerhead, go Low Flow!

• If your toilet is leaking, the cause is often an old, faulty toilet flapper. Over time, this inexpensive rubber part decays, or minerals build up on it. It’s usually best to replace the whole rubber flapper—a relatively easy, inexpen-sive do-it-yourself project that pays for itself in no time.

• If you do need to replace the entire toilet, look for a WaterSense labeled model as it could save the average family as much as 13,000 gallons per year in wasted water or nearly $2,400 in water bills over the lifetime of the toilet.

• If your hose leaks at its connection to the spigot while you run your hose, replace the nylon or rubber hose washer and ensure a tight connection to the spigot using pipe tape and a wrench, if necessary.

• For in-ground sprinkler systems, have a professional certified through a

WaterSense-labeled program inspect sprinkler heads and pipes for signs of leakage and make required repairs.

• If completing the repair is beyond your skill set, hire a qualified professional to do the job!

Change our Behavior. We can make a difference by simply chang-ing our habits! Here are a few simple things that we can do that, in the aggregate, can measure up to a signifi-cant water savings:

• Use cold water to clean your dark laundry. It not only helps retain fabric color but also saves water, gas, and electricity

• You can save up to 150 gallons of water each month by shorten-ing your shower by one to two minutes.

• You can also cut your shower water use in half by not letting the water run while you ‘soap up’ – get wet under the shower then turn the water off while sham-pooing and soaping up; turn the water on, rinse off and you’re done!

• Use ‘load size’ appropriate set-tings on your washer; also, do not select the ‘dual rinse’ option

• Don’t cram your vanities and sink cabinets with stuff. You could jostle water supply pipes and drains, which could cause loose connections and plumbing leaks.

• Avoid watering your lawn on windy days. You may end up doing a better job of watering your neighbor’s car rather than your lawn!

• Fertilizers can increase the amount of water your landscape consumes so use the minimum amount needed.

“The Environmental Protection Agency estimates that household leaks can waste more than 1 trillion gallons of water annually nationwide”


FEATURE FEATURE

• Install a pressure reducer in your main supply line. Keeping your water pressure too high stresses pipes, increasing the likelihood of a leak.

• Have a plumber re-route your washing machine’s greywater to trees and plants rather than the sewer line. (Check with your city building depart-ment as a building permit may be required.)

More efficient fixtures and appliances. We have talked about using WaterSense labeled products when replacing old fixtures and appliances with new ones, including low flow shower heads, aerators for faucets, and similar steps. These measures alone can save as much as 20% of your total water usage. But there are other new and developing systems that make gigantic cuts in household water usage. They include Greywater Systems which reuse household water that would otherwise go to the sewer system; new technologies that dramatically reduce water usage by substituting other media; and current technologies that are not now widely used:

THE ORBSYS SHOWER

Instead of allowing water to go down the drain, the OrbSys Shower uses a closed-loop, recirculating system to capture and recycle used shower water. The shower’s filtration system purifies the water, making it cleaner than when it was first piped in. Afterwards, the water is pumped back up to the shower head as needed.

Cost: Not yet available for purchase

in your home’s hot water pipes when a water fixture is turned on, the system sends the cool water back to the heater via the cold water line while sending hot water directly from the heater. This step can save as much as 5 gallons of water per shower or nearly 8,000 gallons per year for a family of four.

So there you have it – our foot soldier battle plan for dealing with the Aquapocalypse: Stop the leaks, change our behavior, and use high efficiency systems, appliances, and fixtures. Time to get our boots on the ground and win this battle – one ounce at a time!

Dan Stites is a professional engineer with over 35 years of experience in the construction industry. He is a licensed C-39 Roofing, and “B” General Building contractor and has

completed graduate studies in business at Rice University and Thunderbird School of Global Management.

THE SINKPOSITIVE SINK TOILET LID

This is a tank lid with a built-in sink basin and an aerated spout. It attaches to the fresh water intake for the toilet so you can wash your hands or get a drink with fresh water that then goes into the toilet tank for flushing. It’s simple to install and costs about $120. It can save up to two gallons of water per person per day, according to its manufacturer.

THE STEALTH DUAL FLUSH BY NIAGARA

Dual-flush toilets are high-effi-ciency commodes that save water by providing a separate flush for solid and liquid wastes. The Stealth uses less than a gallon for solids and a mere half-gallon for liquid waste — almost double the efficiency required by WaterSense. You’ll save nearly 20,000 gallons of water and trim yearly water costs by $165.

Cost: $350 Retail

THE XEROS WASHING MACHINE OF THE FUTURE

The Xeros washing machine uses up to 80% less water. How? It employs over 1 million tiny nylon polymer beads to scrub clothes clean. The beads absorb stains off dirty cloth-ing using humidity, lower heating temperatures, and half the amount of detergent used by standard washers. Even better, the beads can be reused hundreds of times. This system is cur-rently in industrial use and is in the process of being scaled to household use.

HOT WATER RECIRCULATION

Stop running your faucet or shower while waiting for the water to turn hot. A hot water recirculating system can save water and energy. Instead of sending cool water that’s been sitting


FEATURE FEATURE

THE CONSERVATION DILEMMA

With California’s long standing water supply issues, HOA water consumption and the result-ing expense have long been an issue. The current drought and Governor Brown’s Executive Order raised the stakes. While everyone is being asked to conserve, since HOAs generally fall into the “large landscape” bracket, many communities are close to panic, wondering how to avoid suffering higher rates and penalties if they can’t comply with nearly impossible conservation mandates.

WATER CONSERVATION: THE BASEBALL BAT APPROACH

Sadly, most programs for reducing customer water use are negative. Within HOAs, fear of pen-alties is leading to “Green Posse” patrols looking for that one sprinkler sending water down the street. This damages the relationship between the water agency and its customers and can put a real strain on relationships in the HOA community. The demand to “Do Something!” is adding more stress to HOA boards than ever before.

IS TECHNOLOGY THE ANSWER?

Will throwing technology at the problem be the fix? Well, yes and no. Water lean appliances and smart irrigation controllers help, but they aren’t enough. What is needed is technology that informs customers every minute of every day how much water they are using, and how they compare against water conservation requirements. Further-more, the technology should protect them against everyday leaks and mishaps, such as if a lawn mower clips a sprinkler.

Is Technology the Solution for California’s Drought?By: Hank McCarrick

SMART METERING = CUSTOMER SUPPORT?

Some water agencies are using smart meters to help solve their problems. By providing more readings, theoreti-cally emergency reaction time is shortened (from weeks to days). Some agencies provide “Customer Experience Apps,” usually with a smiley or frowny face, latent water use infor-mation, and no means to understand what changes should be made.

Smart meters allow the water agency to see when cus-tomers have crossed into the higher rate tier, but not their HOA customers. Without this information how can HOAs make choices about conservation?

THE BEHAVIOR COMPONENT

For consumers to modify behavior they first need to understand “What am I doing?” Very few consumers know how much water they use every day, or where it goes. Affordable, up-to-the-minute water intelligence presented directly to customers is quickly becoming the most mean-ingful technology focus of the future.

It’s critical for HOAs to have the real time information they need, delivered alongside real world budget tracking that is based on their local water district’s price levels.

WATER MANAGEMENT AND HOAS

Will technology alone solve HOA water problems? No. HOAs have people in charge of the minutes, the bills and the banking. Boards should consider designating a mem-ber to monitor what is likely their largest ongoing expense. Water use information provided by a water control technol-ogy platform can be shared between HOA boards, profes-sional water managers, golf course superintendents, pool services and landscapers to ensure that the whole team is working together to meet water budget goals. Every drop can be accounted for so that HOAs can say they really are “Doing Something!”

SHARING A TECHNOLOGY HUG

Sustained conservation will happen when HOAs take the initiative to ask their water agencies to help them, by using rebates to support new technologies that give consumers access to information. The Coachella Valley Water District has included the Seco Sys Water Management Platform in their “large landscape” rebate offering because they have seen the impact of real time information on HOA water conservation. These new technologies will help consumers and water agencies become partners instead of adversaries. We’re all in this together!

Hank McCarrick, CEO of Seco Sys Water Control Technologies, a Coachella Valley iHub nurtured

start-up, has recently developed a first-of-its-kind water management platform that empowers water customers to save water and hit water budget targets. Hank McCarrick can be reached at 760/638-0463 or at [email protected]


TECHNOLOGY TODAYTECHNOLOGY TODAY

Coachella Valley Water District

Coachella Water Authority

Desert Water Agency

Indio Water Authority

Mission Springs Water District

Percentage savings required 36% 24% 36% 32% 28%

Drought penalties on bill

For users above 64% of Tier 2 water use

- - - -

Budget-based rates - - -

Watering days 7 daysTuesday, Thursday, Saturday, Sunday

Residents - Monday, Wednesday, FridayBusinesses - every other day (odd addresses, odd days & even addresses, even days)

Tuesday, Thursday, Saturday, Sunday

Tuesday, Thursday, Saturday (Sunday watering allowed only during summer)

Time of day restrictions

None(Recommended - no watering 10 a.m. to sunset)





State restrictions

Additional restrictions

> Fix a broken sprinkler within 24

soon as possible.> Overseeding budget is eliminated.> All state regulations apply to all water - not just potable water.

-

> No watering of right-of-ways.> Fountains and decorative water features are banned.

> Fountains and decorative water features are banned.

-

Fines

Written warning$50$100$200Possible shutoff

Verbal warningWritten warning$52 for each citation thereafter

structure at June 16 board meeting

Written warning25% surcharge of your bill50% surcharge of your billPossible infraction/misdemeanor

Written warning$100$200Possible shutoff

Water waste reportingHelpline: 888-398-5008Online form: cvwd.org

Online: coachella.org FixIt form

App: Apple & AndroidOnline form: dwa.org

App: Apple & AndriodOnline form: indiowater.orgHotline: 760-391-4129

Online: mswd.org

Rebate programs (limited funding)



> Turf removal> Smart controller> Toilets

> Turf removal> Irrigation equipment> Toilets> Washing machine

> Turf removal

Conservation kits

Conservation contact Heather [email protected]

Berlinda Blackburn

[email protected]

Katie [email protected]

Scott Trujillostrujillo

@indio.org

John Soullierejsoulliere

@mswd.org

as of 6/11/2015Local Agency Restrictions


FEATURE

Our Water CountsLocal Agencies Find Solutions to Meet State Requirements During Drought

By Scott Trujillo, City of Indio

For the first time, water agencies across California are being required to reduce the amount of water that they

provide or face fines of up to $10,000 per day. Even here in the Coachella Valley, where we have a well-managed local water supply, each of the Valley’s five public water agencies has to meet a savings target.

Each district’s conservation requirements were deter-mined by the state based on per capita water use. Starting June 1, monthly data must be provided to the State in order to show progress towards the savings goal. The savings will be monitored through at least February of next year. Meet-ing these goals will require significant shifts in behavior and sizable projects.

In order to meet these targets, each agency has adopted its own set of mandatory restrictions (in addition to those from the state). Valley agencies have tailored their approaches based on customer feedback and factors unique to each community. The different approaches, along with the savings requirements are detailed in the table on the right. It is important that residents and homeowners asso-ciations take the time to learn which mandatory restric-tions apply to them, and determine how they can help be a part of the solution during this severe drought.

In addition to building their own conservation pro-grams, all five local water agencies have come together to establish a regional conservation effort – CV Water Counts. Together, they are helping empower the Coachella Val-ley to save water. CVWaterCounts.com is not only a great resource to connect customers with the rebates available to them, but also a place for tips, information and inspiration for saving water.

Established in 2013 prior to drought declarations, CV Water Counts holds contests regularly to recognize and highlight families and organizations that have invested in water-saving projects or features.

“We believe that sharing the successes makes conservation contagious,” said Patti Reyes, CV Water Counts represen-tative and CVWD Special Programs Manager. “Over the years we have seen entire neighborhoods switch to desert landscaping, and it often starts with one yard.”

Since about 70% of water use in the Coachella Valley is outdoors, landscape conversion projects are a great way to achieve significant savings. Each of the five public water agencies has turf removal rebates for customers. Many of the agencies also have funding available for larger projects to benefit cities, businesses and homeowners associations.

CV Water Counts awards eight Most Beautiful Water Saving Yard winners, two Outstanding Commercial Water Savers and two Outstanding Hospitality Water Savers. Past winners have included homeowners associations, brewer-ies, hotels, apartment complexes and more. The group also recently held its first student video contest. Photos and vid-eos of contest winners, and applications for the next contest this fall can be found online.

CV Water Counts is a source for positive and helpful information online, on social media and out in the commu-nity. Follow CV Water Counts on Facebook and Twitter to stay informed on the latest conservation news and informa-tion during the drought and beyond.

Scott Trujillo has been with the City of Indio for the past nine years and is currently Indio Water Authority’s Water Conservation Programs Coordinator overseeing their conservation

programs, staff and events. Mr. Trujillo is very active in the community having served on several local boards and advisory committees. He also co-founded a 501(c)3 non-profit organization in 2007.

VALLEY AGENCIES HAVE TAILORED THEIR APPROACHES BASED ON CUSTOMER FEEDBACK AND FACTORS UNIQUE TO EACH COMMUNITY.


ABOUT CAI CALIFORNIABOARD MEMBERS

This column in the June edition of the Quorum indicated that exist-

ing law prohibits an association, except an association that uses recycled water for landscape irrigation, from imposing a fine or assessment against separate interest owners for reducing or elimi-nating watering of vegetation or lawns during any period for which the gover-nor has declared a state of emergency.

On February 17, 2015, a new bill was introduced, Assembly Bill 349. This bill would also make void and unen-forceable any provision of the govern-ing documents that prohibits the use of artificial turf or any other synthetic surface that resembles grass. In other words, a member may replace exist-ing turf, lawn, or vegetation with low water using plants or, under this bill, artificial turf.

Additionally, this bill would pro-hibit a requirement that an owner of a separate interest remove or reverse

CAI-CV will soon begin strategic planning. Strategic Planning is

important for all associations including HOAs. What does strategic planning mean, and what will be happening? Simply stated, strategic planning is a process we use to determine where we’re going and how we’re going to get there. It includes these steps:

• Assessing our current position. We will identify our strengths, weaknesses, opportunities, and threats. Knowing where we are now will help get us where we want to be in the future.

• Identifying our purpose. Typi-cally, our purpose is identified in our mission statement. CAI-CV’s mission statement is “…to provide leadership for successful

water efficient landscaping measures installed in response to a declaration of a state of emergency upon the con-clusion of the state of emergency.

AB 349, if signed by the Governor, would take effect immediately.

This bill follows along in the footsteps of the previous bills (now existing law) that first prohibited associations from fining members for reducing or eliminating watering of vegetation or lawns, and then void-ing any association rules which would prohibit the use of low water using plants or replacing existing turf, lawn or vegetation with low water using plants. So this bill moves forward and says that not only may turf, lawns or vegetation be replaced with low water using plants, they can be replaced with artificial turf.

Another bill introduced in Febru-ary 2015, Assembly Bill 603, is a tax bill that would allow a credit against

What Every Board Member Needs to Know…

Strategic Planning Begins in August

California income tax for a taxpayer who is participating in a lawn replace-ment rebate program. The credit is calculated in an amount equal to 25% of the cost paid or incurred by the tax-payer to replace conventional lawns on the qualified taxpayer’s property during that taxable year, but not to exceed $1,500. If signed into law, this bill would take effect immediately. To qualify for the state income tax credit, a taxpayer would have to enroll in a lawn replacement rebate program, such as those programs that may be offered by the water district, city, county or state.

Robert T. Wolfe, Esq.,is an attorney with Fiore Racobs & Powers, which devotes its practice to the representation

of community associations. He can be reached at 760-776-6511, or at [email protected].

Know that More Legislation May Affect Your Association’s Enforcement of

Landscaping Rules and Guidelines.

By: Robert T. Wolfe, Esq.

development and operation of community associations through information, research and educa-tion.” Community associations may have a mission statement along the lines of, “Our associa-tion exists to ensure the high-est possible quality of life for all residents.”

• Setting goals that identify what we need to achieve the mission. Our goals will be specific and measurable, and will provide an indication of how we’re doing as we progress.

• Deciding how to meet our goals. We may have to allocate resources, create committees, or undertake other tasks to achieve our goals.

• Developing an action plan. Each step will require a specific action plan. For example, if a committee is needed, who will serve, exactly what tasks will be assigned, and when will the results be needed?

• Monitoring and updating our plan. We’ll review the strategic plan regularly. . If we learn that our earlier ideas and goals were shortsighted or uninformed, we’ll update accordingly.

CAI-CV would like to hear from you if you have ideas about how our association can grow and prosper. And, we would like to publish examples of community association strategic planning results. Call 760-341-0559 or email the CAI-CV office at [email protected].

TIME HONOREDBy Fran Mullahy

Zoe LombardBy the printing of this edition,

you may have missed saying so long and congratulations on your retirement to Zoe Lombard.

Zoe’s favorite saying is “Laugh till you cry” and we hope she will be doing a lot of laughing while she spends time camping by the beach, reading and spending time with her family and friends while listening to anything by the Eagles. Zoe has been married to Bud Lombard for over 41 years and has four children and nine grandchildren.

Zoe says she fell into this business by accident after working in country club operations and started her career in homeowner association management as an onsite manager of Oasis Country Club. She has worked for The Management Trust for over eighteen years and during that time had positions as an onsite assistant manager at Indian Ridge Homeowners Association, and was a full time portfolio manager. Zoe has been an Association Manager for Highlands Springs Country Club since 1999 until her retirement on June 30, 2015. In 2006, along with her duties as Association Manager of Highland Springs, Zoe was pro-moted to Director of Operations for The Management Trust in Palm Desert.

Zoe says Sharron Badham was her first teacher of the HOA industry, John Handel was her mentor and Jodi Fischer is her inspiration.

Zoe is a Certified Community Association Manager (CCAM) who joined CAI in 1997 and has served as a CAI-CV Director for 6 years. Her committee work is lengthy and she has volunteered on the Membership, Programs, Vol-unteer, Del Mar, The Sizzler and Mardi Gras Committees. Zoe also served as President of Soroptimist International of Rancho Mirage/Cathedral City from 2005 to 2007.

In response to a question about what she is planning to do while retired, Zoe states after spending a month at their Oceanside getaway, she and Bud will be heading north to cooler temperatures, just like all of the other snow birds. Some of the things on Zoe’s bucket list are to visit Bangor, Maine and Mount Rushmore. Zoe states that growing up she moved two to three time a year due to her father’s occu-pation in the oil industry and she would like to try to visit all the places she lived growing up to see if they still exist.

I can’t help but feel a little jealous of Zoe, and wish her all the best, while she “Take(s) it Easy,” and has that “Peace-ful Easy Feeling” while she watches the “Tequila Sunrise” doing anything but, “Life in the Fast Lane!”


FEATURE

Water is a critical part of California’s way of life. Our economy, our environment and our day-to-day lifestyle need water to flourish. But our water is limited – especially during this historic drought. The lack of rain and snow

this winter means we have to stretch the water that we do have.Residents living in California can help out by repairing plumbing issues early. Some common types of leaks found in

the home include worn toilet flappers, dripping faucets, and other leaking valves, swimming pools/spas and irrigation systems.

Preventative Maintenance for plumbing systems is important. If you’ve been putting off plumbing and home repairs, now is the time to patch up areas of water waste. Inspections will allow you to monitor the current condition of your plumbing and apply necessary repairs.

Water ConservationBy Carl Daniels, Regional Manager, American Leak Detection

Check your toilets - 20% of all toilets leak, often silently or at night. Look for drips - faucets, fixtures, hoses and plumbing in kitchens, bathrooms, laundry rooms, and appliances

Water softeners can malfunction - Check the salt reservoir. Increased salt use correlates to increased water usage, and may indicate a change in the regeneration schedule or malfunction

DROUGHT AWARENESS

In order to be cost effective and try to preserve water at this stage of our severe drought, it is recom-mended that everybody be aware of the items in and around the home. Be sure that there are no pressur-ized leaks inside your home. If there is a high water meter reading, that could indicate a possible leak. It could mean that something is not shutting off com-pletely such as a running toilet or a drippy faucet. On the irrigation side, it could mean that some of the valves are not closing properly when they are shut off. Also, water can be lost through the sprinkler heads. Check the swimming pools, spas, and water features that could be losing more than evaporation. Water can be lost through an auto fill that is constantly running.

On HOA properties, its always good to go and check the irrigation system for possible leaks. Check the main lines running through the complex to be sure there are no leaks. If the property is sub-metered, you should have a fairly good idea of what your normal usage should be. So if those rates have increased then there is a possible leak. In regards to preventative maintenance, make sure that the pressure regulators are at there normal settings, ball valves are working properly, and check hot water heaters. Clean out some of the surface drains to make sure that they are work-ing properly when there is rain. Have a full property inspection to identify some of the things that may be occurring.

Carl R. Daniels II is the Regional Manager of Business Development with American Leak Detection Corp. HQ. He can be reached at 760-969-6807, or at

[email protected].

MOST PROPERTY OWNERS UNDERESTIMATE THE TRUE COST OF DEALING WITH WATER LEAKS.

Water heaters – these leaks are usu-ally quite obvious and you will dis-cover substantial amounts of water on the floor around your heater. Nor-mally, the first sign of a heater prob-lem is water dripping from the bottom of the jacket. This indicates that the tank has corroded through

Observe irrigation in use – look for broken sprinkler heads, missing emitters, cut drip lines, and saturated areas. Check your irrigation schedule (length of time, number of days and stations).

Irrigation valve box can leak - lis-ten for the sound of running water at the pressure regulator where the water line comes into the house. Look for drips at all outside plumbing and irrigation

Pools - place a bucket on the top step of the pool and fill it with water about 4 inches from the top. Mark the water level inside and outside of bucket. After a day, if the water level in the pool is lower than the bucket, there probably is a leak in the pool structure or plumbing system.

Watch your water meter to find a leak.

• A leaking faucet, even just a small drip, can waste up to 34 gal-lons of water each year if it leaks a single drip per minute.

• An irrigation system that has a leak 1/32nd of an inch in diameter (about the thickness of a dime) can waste approximately 6,300 gallons of water a month.

• A pool leak could total tens of thousands of gallons a year and potentially create further damage to the surrounding property

It is obvious that finding and fixing leaks now will help in the conservation of precious water! But, if leaks go unattended now, they can have substantial effects on your wallet later. Undetected leaks can ultimately lead to interior water damage, potential structural damage, and mold issues.

San Diego Area: 760.436.3441 Coachella Valley: 760.773.4463Orange County: 949.390.2977

www.hoalaw.com [email protected]

• Board Education & Fiduciary Compliance • Governing Document Interpretation • ADR & IDR • CC&R Restatement & Amendments • Assessment Recovery • Writs & Appeals • Litigation – Enforcement & Defense • Construction Defect / Reconstruction • Contract Negotiation

As a full service law firm, our services include:

Please contact us for a free consultationon how we can help your association!

Asphalt Maintenance Asphalt Removal & Replacement New Paving ConstructionConcrete Removal & Replacement ADA Compliance Service Grinding & PulverizingOverlays & Fabric Installs Overlays & Fabric Installs All Types of Slurry Seal Striping

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Proud Members of: BIA,BOMA,CAI,IREM,CACM,CREW

• Landscape Maintenance• Tree Care• Enhancement & Construction• Water Conservation• 24 Hr Emergency Service

760.343.143372265 Manufacturing Road • Thousand Palms, CA 92276

www.conservelandcare.comLicense No. 958748

WESTERN PACIFICRoofing Corporation

Since 1949

“Complete Roofing Services”Repairs • Re-roofing

Roof Inspection • Maintenance ProgramsPolyurethane Foam • Built-up • Tile • Patios

3462 La Campana Way, Palm Springs, CA 92262Phone (760) 416-5877 Fax (760) 320-8912

FIND US ONLINE AT www.westpacroof.com

Contractors Lic. # 235717

ACCOUNTANTS & BOOKKEEPERS

BRABO & CARLSEN, LLP 2

ASPHALT

AMS PAVING 3

ASPHALT MD’S 38

DIVERSIFIED ASPHALT 23

NPG NELSON PAVING 39

UNITED PAVING CO. 29

ATTORNEYS

EPSTEN GRINNELL AND HOWELL 38

FIORE RACOBS & POWERS 6

GREEN BRYANT & FRENCH, LLP 25

GURALNICK & GILLILAND, LLP 4

LAW OFFICE OF PEGGY REDMON 16

PETERS & FREEDMAN, LLP 39

BANKING

MUTUAL OF OMAHA BANK 25

ELECTRIC & WATER

COACHELLA VALLEY WATER DISTRICT 2

FENCE SUPPLY

ALL COUNTIES FENCE AND SUPPLY 13

LANDSCAPING

CONSERVE LANDCARE 39

SUNSHINE LANDSCAPE 13

WATER RITE 2

MANAGEMENT

ASSOCIA DESERT RESORT MANAGEMENT 16

KEYSTONE PACIFIC 4

OUTDOOR FURNITURE

PATIO FURNITURE DOCTORS, INC. 23

PEST CONTROL

POWERFUL PEST MANAGEMENT 16

POOL DECK RESURFACING

CTI OF THE DESERT 2

ROOFING

WESTERN PACIFIC ROOFING 39

SECURITY

ALLIED BARTON 6

AMS SECURITY 15

Call us today ... your association’s success and ours go hand and hand.

SM

For more than 28 years, Epsten Grinnell & Howell has been a recog-nized leader in community association law throughout Southern California.

We are a leader in our field for a reason. We work hard to earn our reputation and believe each day is another opportunity to solidify it. By preserving our founding mission of knowledge, integrity, commitment and success, we strive to be an entity that garners the admiration of not only our clients, but also that of our business associates, suppliers and our more than sixty employees.

Knowledge. Integrity. Commitment. Success.

If you are involved in the management of a community association, you know that State and Federal laws that govern associations complicate decision-making and make the conduct of association business challenging. At Epsten Grinnell & Howell, knowing the details of community association law is our only business. Our attorneys constantly

governing documents. This attention to

practical solutions to legal problems. Let our comprehensive understanding of community association law contribute to the success of your association.

San Diego10200 Willow Creek Rd., Suite 100San Diego, California 92131858.527.0111 • fax 858.527.1531

Inland Empire43460 Ridge Park Dr., Suite 200Temecula, California 92590951.461.1181 • fax 858.527.1531

Coachella Valley72960 Fred Waring Dr., Suite 1Palm Desert, California 92260760.836.1036 • fax 760.836.1040

800.300.1704 l www.epsten.com

to complex Community Association legal issues. If you are involved in the management of a community association, you know that the State and Federal laws that govern associations complicate decision-making and make the conduct of association business challenging. We can help. At Epsten Grinnell & Howell,solving the complexities of community association law is our only business.

Our attorneys handle a continuing and varied stream of association legal matters. We collaborate and share our ever-expanding knowledge with each other, and with our clients. This can be a real benefit to your association, as our attorneys are not likely to be starting from square one when faced with your difficult issue.

Call us today… We have a lot of common interests.

We provide solutions...In Community Association Law…

the Devil is in the details.

Call us today… We have a lot of common interests.

SM

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CONTENTS

CAI-CV UPCOMING EVENTS

FEATURED COMMITTEE OF THE MONTH

HAVE YOU HEARD?

Send the Quorum your before and after photos to [email protected]

41-905 Boardwalk, A-2Palm Desert, CA 92211

PLATINUM ____AMS PavingAsphalt MDsAssocia Desert Resort ManagementEmpireWorksEpsten Grinnell & HowellFiore Racobs & PowersNPG Nelson PavingPacific Western BankPeters & Freedman, L.L.P.Signarama Sunshine LandscapeUnited PavingWestern Pacific Roofing

GOLD _________1 Stop Pool ProsConserve LandCareDiversified Asphalt ProductsFlood ResponseHar-Bro Emergency & RestorationPopular Association BankingVintage Associates

SILVER ________All Counties Fence and SupplyAMS SecurityBlue Sky LandscapeCBCI ConstructionCTI of the DesertG4S Secure Solutions USAMutual of OmahaPowerful Pest ManagementPrendiville Insurance AgencyUnion Bank Homeowner Association Services

BRONZE ______Animal Pest ManagementCoachella Valley Water DistrictDesert Properties Light MaintenanceDunn-Edwards CorporationFrazier Pest ControlHorizon LightingKeystone Pacific Property ManagementLaBarre/Oksnee Insurance AgencyO’Connell Landscape MaintenancePainting UnlimitedS.B.S. Lien ServicesSERVPRO Indian Wells/Palm SpringsSherwin-Williams Paint CompanySilldorf & Levine Tinnelly Law GroupVista Paint Corporation

2015 CORPORATE SPONSORS

JULYCAI’s M206 Course (for managers) WHEN: July 16th & 17th WHERE: San Diego

CAI’s M370 (for managers)

WHEN: July 23rd & 24th WHERE: Santa Ana

CAI’s M204 Course (for managers) WHEN: July 23rd & 24th WHERE: Oxnard

AUGUSTCAI’s M100 Course (for managers and board members) WHEN: August 6th & 8th WHERE: Los Angeles

CAI’s M206 (for managers) WHEN: August 13th & 14th WHERE: Santa Ana

Manager on the Run (MOTR) (for managers) WHEN: August 14th WHERE: Flood Response, Thousand Palms

CAI’s M100 (for managers and board members) WHEN: August 20th - 22th WHERE: Ontario

OKTOBERFEST COMMITTEE The Oktoberfest Committee is responsible for developing and implementing one fundraising event annually to assist with funding the CAI-CV Chapter. The Oktoberfest Committee chooses the venue and administers all of the logistics for the event, including finding sponsors, invitations, programs, marketing, food, bar and registrations.

CONSIDERING ANY DROUGHT SUMMER PROJECTS?

Sue Anderson has been named Director of Business Development for Adams Kessler PLC. Sue is the newest addition to the firm’s business development team and will further their growth and advancement in California. Congratulations Sue!

GREEN IS FOR LOCAL EVENTS

CALIFORNIA S MEAN...Friday, November 6, 2015 5:30 p.m. Bermuda Dunes Country Club Mardi Gras Annual...

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