By: Leslie Hong

PREVIEW

What is Sales Cloud?

Managing Customer Accounts

Managing the Sales Process

WHAT IS SALES CLOUD?

Leading sales application

Specialized sales tools

‘Chatter’

Scheduling & E-mail

MANAGING CUSTOMER ACCOUNTS

Complete customer picture

Customer related ‘Chatter’ feed

Readily accessible account details

MANAGING THE SALES PROCESS

Organized list of leads

Converting leads to opportunities

Requesting for discounts– Real time process management

Generating sales quote with one click

Reporting & tracking sales progress

SUMMARY & OVERVIEW Everything that you need to make a

sale in one place

Real time view of business performance

Increases overall productivity

REFERENCES https://www.salesforce.com/crm/s

ales-force-automation/ http://

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