A tradition of service has made Koenig & Strey GMAC Real Estate one of the

most successful real estate firms in the Chicago area.

Founded in 1961 by the Koenig and Strey

families, this company began a pattern of

growth and industry leadership that

continues to this day.

Joining GMAC Home Services in 1999,

enabled us to combine local expertise with

national resources which has helped us

continue that growth.

COMPANY HISTORY

STRATEGICALLY LOCATED OFFICES Koenig & Strey GMAC is

dedicated to meeting the needs

of distinct market segments

throughout the Chicagoland area

with office locations in Chicago,

the North Shore, Lake County

and the western suburbs.

DELIVERING A HIGHER LEVEL OF SERVICE

GMAC Real Estate has more than

1,000 real estate offices with more

than 22,000 Sales Associates.

After thousands of completed surveys,

94% of our clients say they are satisfied or

very satisfied with our services.

The goal of our company and our Sales

Associates is to deliver a quality customer

service experience base on what our

buyers and sellers need and want.

94% Customer Satisfaction*

* Based on GMAC Real Estate 2008 Customer Satisfaction survey.

PREMIER SERVICE®

Premier Service® is an innovative way of doing business that sets us

apart from our competitors while giving you the value and attention

that you deserve.

The Process of Premier Service®

Listen to your needs

Establish clear expectations

Commit in writing

Deliver the service

Solicit your feedback

Trusted Advisor

Skilled Negotiator

Expert Facilitator

MY ROLES

As your trusted advisor, I will dedicate myself to helping you

reach your goals by lending my expertise in the industry.

As your skilled negotiator, I will work to get you the best price,

with the best terms, in the shortest period of time.

As your expert facilitator, I will offer you outstanding customer

service, resources and tools to assist you.

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THE PREMIER SERVICE® COMMITMENT

By signing this pledge, I am giving you my personal commitment to:

Deliver a service experience

Stay in touch

Give you access to special programs

Make myself available

Deliver caring customer service

BUYING YOUR HOME IS A COMPLEX PROCESS

Defining Your Housing Priorities

Agency Options

GMAC Real Estate Premier Service

Working with a Buyer’s Agent

Advantages of Working with a Buyer’s Agent

How Much Home Can You Afford?

Financing Your Home

The Mortgage Process

Estimated Buyer’s Costs

Documents Needed to Apply for a Mortgage

Finding Your Home

Factors Affecting the Price of a Home

Making the Offer

Negotiation to Contract

Closing the Transaction

DEFINING YOUR HOUSING PRIORITIES

We’ll help you define your housing

priorities by discussing your specific

needs, wants and desires. Then we’ll

create an organized plan and timeline

for your property search.

Buyer’s AgentWill represent the buyer and only

the buyer’s best interest

throughout the transaction

Seller’s AgentWill represent the seller and only

the seller’s best interest throughout

the transaction

Dual AgentWill represent the buyer and

seller equally and ethically

throughout the transaction

AGENCY OPTIONS

WORKING WITH A BUYER’S AGENT

A buyer’s agent will:

• Listen to the home buyer’s needs

• Solely represent the home buyer’s interest

• Fully disclose all information about the transaction

• Actively work to assist the buyer in achieving the

best terms for the home purchase contract

• Keep home buyer’s confidences even after the

agency relationship ends

ADVANTAGES OF WORKING WITH A BUYER’S AGENT

By working with a buyer’s agent, you benefit from having a center point of

contact managing your home buying experience. You save time, gain resources

and have piece of mind that a professional is working toward your goals.

HOW MUCH HOME CAN YOU AFFORD?

The amount of mortgage payment you can afford

may be determined by your monthly payments

on long-term debts.

The total of your monthly payments on long-

term debts PLUS your proposed mortgage

payments should not be more than 36% - 40% of

your gross monthly income. This percentage is

called your ratio. I will help you to determine

what mortgage payment will work for you.

Your Mortgage Payment

FINANCING YOUR HOME

Pre-Qualification

• A lender can quickly pre-qualify you over the phone

• Have an estimated monthly payment calculated

• Know the price range to shop based on the loan size

Pre-Approval

• Pre-approval gives you more leverage in negotiating your home purchase

• Requires you to complete a formal application to the lender

• Requires you to submit all necessary documentation

• Once you are approved, you are cleared for a loan of a determined amount

• You can make your offer with confidence knowing you’re pre-approved!

THE MORTGAGE PROCESS

Complete loan application

Verification of financial, employment information

Home appraisal ordered

Good faith estimate of closing costs and truth in lending

disclosures

Loan application evaluation

Loan approval and letter of commitment

Closing is scheduled

Closing is held, signing of documents and funding of loan

Disbursement of funds by lender

Seller is paid and the home title is transferred to you

Documents are recorded at the county office of records

ESTIMATED BUYER’S COST

Note: This estimate has been prepared to

assist the buyer in computing costs.

Lenders and other related services will vary

in their charges: therefore, these figures are

not and cannot be guaranteed by your

Koenig & Strey GMAC office or by any

Sales Associate.

DOCUMENTS NEEDED TO APPLY FOR A MORTGAGE

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Two years W2’s and one month of pay stubs (if you are salaried)

Two years tax returns, a year-to-date profit & loss statement (if you are self employed)

Three months of statements for each bank, mutual fund, and investment account

A current statement from your stock, retirement, and/or 401K statement

If you own rental property, have two years tax returns & current rental agreements

A copy of your divorce decree (if applicable)

If you are not a citizen, provide a copy of the front and back of your Green Card

A copy of your Homeowners Insurance Declaration Page (for refinancing)

Current driver’s license, state ID card or passport

FINDING YOUR HOME

FINDING YOUR HOME

Property searchI will provide information and develop a

strategy to ensure that you are given the

opportunity to view and evaluate as many

relevant properties as possible.

Property showingI will show you the properties that meet the

criteria you have selected, and only those

properties.

Property evaluation/disclosureI will give you my expert opinion and advice

on each property viewed and disclose any

defects known to me.

EMAIL UPDATES

•Receive email notices of new listings and price changes

•Search results includes detailed property information and photos

•Save up to 5 searches and receive email updates from each one

•Share your favorites with your family and friends

With our email update

program you have an

opportunity to be the first to

hear about a great property

that fits your needs.

FACTORS AFFECTING THE PRICE OF A HOMEFACTORS AFFECTING THE PRICE OF A HOME

The second most important factor in the buyer’s

mind is location.

Asking price is the starting point from which to

negotiate the actual price of a home.

The structural and mechanical integrity, as well

as the upkeep and cosmetic appeal of a property

affect a home price.

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The terms of a purchase can make or break

the contract.

When advertising exposure and positioning are

done correctly, a home will sell more quickly

and will command a higher price.

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FACTORS AFFECTING THE PRICE OF A HOME

Interest rates, competition, the economy and

consumer confidence.

MAKING THE OFFER

Offer PreparationI will prepare a written offer on

the property you choose to

purchase and include the terms

approved by you.

Offer PresentationI will present your purchase offer

directly to the seller’s agent.

NEGOTIATING TO CONTRACT

In presenting your purchase offer, I will:

•Negotiate the best price and terms

•Report to you promptly on counter-proposals

or counter-offers

CLOSING THE TRANSACTION

Prepare for the closingI will track the progress of the sale and keep you informed as to

your needs and responsibilities every step of the way.

Final walk-throughI will accompany you on your final walk-through prior to closing

and assist you with solving problems that may be discovered.

Closing the transactionI will work with you to ensure that the required and appropriate

information is available.

Koenig & Strey GMAC Real Estate provides comprehensive real estate services.

COMPREHENSIVE REAL ESTATE SERVICES

Mortgage

Insurance

Title

Relocation

Home Warranty

Loan officers are available onsite at

Koenig & Strey GMAC branch offices.

We work with over 30 investors with a

multitude of loan products, ensuring

that you get you the appropriate loan at

the best rate.

Loan officers will keep you informed of

your status throughout the entire loan

process.

Providing mortgage solutions throughout the Chicagoland area.

MORTGAGE SERVICES

FORT DEARBORN LAND TITLE COMPANY, LLC

“We Put Your Mind At Ease.”

Title insurance assures buyers and lenders

in a real estate transaction that the title to a

property is uncontested and free of

encumbrances.

Prompt title searches

Referrals to attorneys specializing in real estate

Convenient closing locations, including the

Koenig & Strey GMAC offices

KOENIG & STREY INSURANCE AGENCY, LLC

Koenig & Strey Insurance has been a

trusted advisor to our real estate

clientele for over 30 years. We pride

ourselves on our excellent and our track

record of providing the best insurance

coverage to our clients.

“Experience Counts.”

Full line of insurance

Major carriers (including AAA, Atlantic Mutual,

CHUBB, Progressive, Metlife, Travelers and more)

Competitive rates

Exceptional service

Local experience

Free policy coverage & rate analysis

RELOCATION SERVICES

Providing customized relocation and real estate assistance for buyers and

sellers moving to and from the Chicagoland area.

National and international reach

Departure and destination services

Access to Global Relocation Service