Mis2013 chapter 12 business intelligence and knowledge management
Business Intelligence and Knowledge Management
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Transcript of Business Intelligence and Knowledge Management
![Page 1: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/1.jpg)
Business Intelligence &
Knowledge Management
Todd Woodward – Creative People Consulting
![Page 2: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/2.jpg)
Who is Creative People Consulting
![Page 3: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/3.jpg)
Business Intelligence vs.Knowledge Management
• Business Intelligence (BI) captures electronic data
• Knowledge Management (KM) captures institutional data
![Page 4: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/4.jpg)
What isBusiness
Intelligence?
![Page 5: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/5.jpg)
The Business Intelligence Process
Develop business
goals.
Determine questions you want answered.
Collect the data.
Clean up the data.
Analyze and report.
Communicate the results.
• Facts never change
• Intelligence changes constantly
![Page 6: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/6.jpg)
Ask the Questions
![Page 7: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/7.jpg)
Collect the Data
![Page 8: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/8.jpg)
Clean the Data
![Page 9: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/9.jpg)
“Above all else show the data”
• Dashboards have to be available to all involved decision-makers.
![Page 10: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/10.jpg)
• Salesforce
• Cvent
• Protech
• Tableau
• Domo
• SAP
• Crystal Reports
• SharePoint
• Microsoft Dynamics
• Power BI for Office 365
Business Intelligence Tools
![Page 11: Business Intelligence and Knowledge Management](https://reader035.fdocuments.in/reader035/viewer/2022062614/5470399caf795974308b4626/html5/thumbnails/11.jpg)
What should your association’s
Business Intelligence do?
• Give you the knowledge that makes you relevant to your members