Made by:Nasir Zaidi (Group leader)

Umair AhmedSahar Hanif

Qurathulain Shamim

In BUSINESS ENGLISH Presented To

Sir FAISAL DADA

BUSINESS COMMUNICATION

Any form of communication, verbal or nonverbal, that is used to relay a message, promote a product

or service or share information.

BUSINESS COMMUNICATION

Good Business Communication Allows to:.Learn new skills and technologies.Become more responsive.Improve qualityEffective Business Communication is needed by all

IMPORTANCE OF GOOD BUSINESS

COMMUNICATION

TYPES OFCOMMUNICATION

FORMAL INFORMAL

NON-VERBAL

VERBAL

Percentage of Communication

7cs of COMMUNICATION

Concrete

Concise

Complete

conversational

Clear

Considerate

Confidence

PROCESS OF COMMUNICATION

MEDIUMSENDER RECEIVER

FEEDBACK

ENCODE DECODE

Barriers of Communication

Sender Receiver

Message Medium or channel

Message or channel Feedback

Barriers

BENEFITS OF EFFECTIVE BUSINESS

COMMUNICATION

Enhanced professional

image

Increased productivity

Stronger decision making

Quicker problem solving

Healthier business

relationshipLesser misunderstanding

Increased employee awareness

Improved customer relationship

Communicationnetworks

Wheel Network Chain Network

Circle Network All Channel Network

In every organization, bosses should use the language which can be properly understood by the junior staff members.

Communication between seniors to juniors

Juniors should use the proper language to communicate to their bosses, they should do some preparation before going to meet or convey their ideas to their superiors

Communication between juniors to seniors

The Bottom Line

“The goal of business communication is to create a shared understanding of business situations that will enable people to work successfully together.”