Bus475 lt a_week4 Copyright 2013 Edward F. T. Charfauros

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Communication Plan

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Transcript of Bus475 lt a_week4 Copyright 2013 Edward F. T. Charfauros

  • 1. Communication Plan
  • 2. Channels of communication Summary What is a communication plan? The purpose of a communication plan The organizations intent upon developing a communication plan Message contents and context Summary/Conclusion References Question and Answer Session Phase 1 Phase 2 Phase 3 Phase 4 Phase 5
  • 3. A communication plan is a process to ensure that the intended message is received understood, and acted upon by the recipient ("Businessdictionary.com," 2012). An organization can use this plan as a tool to develop or improve the business information effectiveness. What is a communication plan?
  • 4. Assist with day-to-day work focus Assist with setting priorities Assist with order and control Assist executives, management, and staff with supporting one another Staff and member protection from each other Problem identification, resolution, and preventive measures The purpose of a communication plan
  • 5. The organizations intent upon developing a communication plan For long-term beneficial results mapping out the organizations profile and refining its image within its community over time For accuracy and structure For efficiency, effectiveness, and long-lasting efforts For sharing ideas and solutions For process tracking
  • 6. Channels of communication Formal Informal Unofficial
  • 7. Clear and concise Greeting Signature (Basic Info: Name, Position, and Contact Information) Message contents and context
  • 8. Require updating annually for reflecting organizational progress and new goals. A formal structure remains the ideal communication structure Unofficial communication exist among employees outside of the organization Remains vitally important for every employee Summary/Conclusion
  • 9. Copyright 2010 Ouellet, J. (2003). "Channels of communication." Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. Posted: September 2003. Retrieved from http://www.beyondintractability.org/ bi-essay/absence-communication. sinessDictionary.com. (2012). Retrieved from p://www.businessdictionary.com/definition/com unications-planning.html References Shewchuk, J. (1995). Communication planning for organizations. Retrieved from http://www.omafra.gov.on.ca/english/rural/facts/0 033.htmelson, R. (2002). mmunication plan. Informally blished anuscript, Faculty, University Virginia, available from cIntire School of Commerce. trieved from p://gates.comm.virginia.edu/r 2n/commplan.htm
  • 10. Questions? We are happy to help you!