Building UX Knowledge in an Engaged University

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Guiseppe Getto . Assistant Professor, Dept. of English Cell: 5175748965 2108 Bate, Mail Stop 555 [email protected] East Carolina University http://guiseppegetto.com Greenville, NC 278584353 http://twitter.com/guiseppegetto Building UX Knowledge within an Engaged University . As a new assistant professor in the Technical and Professional Communication (TPC) program at ECU, I’m working to inject knowledge about user experience design (UX) into the program, as well as the universityatlarge. Right now, the program is strongest in technical writing, editing, risk communication, health communication, web design, usability, and information design. My main valueadds will be new user research methods and new modalities of content strategy/information architecture (e.g. contextual inquiry, field studies, persona development, wireframes, sitemaps, taxonomies, etc.). Because I’m untenured, I’m doing this within the traditional frameworks of research, teaching, and service. Below are some of my current projects and anticipated outcomes. Research . I’m currently at work on two UXrelated research projects A content strategy and user interface analysis of http://ifixit.com Persona development and user testing of the North Carolina Coastal Atlas, http://www.nccoastalatlas.org/ Anticipated programmatic outcomes of this work: grant funding; RAships for students; possible industry partnerships Teaching . I’m injecting UXrelated knowledge into the program at two levels Individual assignments e.g. Editing, Content Strategy, and Information Architecture, http://bit.ly/1coOV3y New classes e.g. a gradlevel class in the spring on User Experience Design; for more about this class, see http://slidesha.re/19as98g Anticipated programmatic outcomes of this work: students exposed to new knowledge base; new kinds of culminating student projects Service/Engagement . I’m engaging stakeholders across the university and community on two levels Presentations and research partnerships e.g. a presentation for the library on why they should adopt UX strategy in their application development process; partnerships with city planners Curricular and servicelearning partnerships e.g. a business writing class in which students do content strategy with local orgs; industry partners for my UX grad class Anticipated programmatic outcomes of this work: new community and industry partnerships; new internship opportunities for students; making UX knowledge available to local organizations

description

This is a handout I created in support of my presentation for CPTSC 2013: http://cptsc.org/. The handout provides a model for building an engaged academic identity around UX design that spans research, teaching, and service.

Transcript of Building UX Knowledge in an Engaged University

Page 1: Building UX Knowledge in an Engaged University

Guiseppe Getto . Assistant  Professor,  Dept.  of  English                                          Cell:  517-­‐574-­‐8965  2108  Bate,  Mail  Stop  555         [email protected] East  Carolina  University                                                                              http://guiseppegetto.com  Greenville,  NC  27858-­‐4353                                    http://twitter.com/guiseppegetto                                                                                                                                                                                               Building UX Knowledge within an Engaged University .  As  a  new  assistant  professor  in  the  Technical  and  Professional  Communication  (TPC)  program  at  ECU,  I’m  working  to  inject  knowledge  about  user  experience  design  (UX)  into  the  program,  as  well  as  the  university-­‐at-­‐large.  Right  now,  the  program  is  strongest  in  technical  writing,  editing,  risk  communication,  health  communication,  web  design,  usability,  and  information  design.  My  main  value-­‐adds  will  be  new  user  research  methods  and  new  modalities  of  content  strategy/information  architecture  (e.g.  contextual  inquiry,  field  studies,  persona  development,  wireframes,  sitemaps,  taxonomies,  etc.).  Because  I’m  untenured,  I’m  doing  this  within  the  traditional  frameworks  of  research,  teaching,  and  service.  Below  are  some  of  my  current  projects  and  anticipated  outcomes.     Research . I’m  currently  at  work  on  two  UX-­related  research  projects  

• A  content  strategy  and  user  interface  analysis  of  http://ifixit.com  • Persona  development  and  user  testing  of  the  North  Carolina  Coastal  Atlas,  

http://www.nccoastalatlas.org/    Anticipated  programmatic  outcomes  of  this  work:  grant  funding;  RAships  for  students;  possible  industry  partnerships   Teaching . I’m  injecting  UX-­related  knowledge  into  the  program  at  two  levels  

• Individual  assignments  -­‐  e.g.  Editing,  Content  Strategy,  and  Information  Architecture,  http://bit.ly/1coOV3y

• New  classes  -­‐  e.g.  a  grad-­‐level  class  in  the  spring  on  User  Experience  Design;  for  more  about  this  class,  see  http://slidesha.re/19as98g

Anticipated  programmatic  outcomes  of  this  work:  students  exposed  to  new  knowledge  base;  new  kinds  of  culminating  student  projects   Service/Engagement . I’m  engaging  stakeholders  across  the  university  and  community  on  two  levels  

• Presentations  and  research  partnerships  -­‐  e.g.  a  presentation  for  the  library  on  why  they  should  adopt  UX  strategy  in  their  application  development  process;  partnerships  with  city  planners  

• Curricular  and  service-­‐learning  partnerships  -­‐  e.g.  a  business  writing  class  in  which  students  do  content  strategy  with  local  orgs;  industry  partners  for  my  UX  grad  class  

 Anticipated  programmatic  outcomes  of  this  work:  new  community  and  industry  partnerships;  new  internship  opportunities  for  students;  making  UX  knowledge  available  to  local  organizations