Building the Business Case for Cloud Automation in · PDF fileBuilding the Business Case for...
Transcript of Building the Business Case for Cloud Automation in · PDF fileBuilding the Business Case for...
© 2014 VMware Inc. All rights reserved.
Building the Business Case for Cloud Automation in vCloud Suite
Dave Funnell Strategic Account Executive
Agenda
The Relationship Between The Software Defined Data Center and Cloud Automation
Business Motivations
• Accelerating Service Delivery
• Cost Efficiency
Customer Benefit Examples
• Improving Operational Efficiency
• Optimizing Resource Utilization
• Accelerate Virtualization Deployments
Results from VMware Journey to IT as a Service Survey
Q&A
VMware Delivers the Foundation for the Software Defined Enterprise
3
Wait Wait
Infrastructure Service Delivery Days
Application and Change Delivery Weeks
Work Wait Wait Wait Work Wait
Changes
Compute
Physical
Hardware
Private
Clouds
Public
Clouds
Hybrid Cloud VMware &
vCloud Data Center
Partners
Virtualized Infrastructure Abstract & Pool
Compute
Abstraction =
Server
Virtualization
Network
Network
Abstraction =
Virtual
Networking
Storage
Storage
Abstraction =
Software-Defined
Storage
VMware Delivers the Foundation for the Software Defined Enterprise
4
Policy-based
Management &
Automation Cloud Automation Cloud Operations Cloud Business
Software-Defined Data Center
Private
Clouds
Public
Clouds
Hybrid Cloud VMware &
vCloud Data Center
Partners
Virtualized Infrastructure Abstract & Pool
Compute
Abstraction =
Server
Virtualization
Network
Abstraction =
Virtual
Networking
Storage
Abstraction =
Software-Defined
Storage
Management – The catalysts that empowers the software defined data center
Compute
Physical
Hardware
Network Storage
Catalyst: a substance that causes or accelerates a chemical reaction
Wait Work Wait Wait Wait Work Wait Wait
Minutes
Infrastructure Services Application Delivery
The catalyst that empowers the software defined data center
Changes
Management Automation
Virtualization
► Accelerate service delivery
(weeks days)
► Resource pooling
► HW consolidation
The Next Wave of IT Efficiency IT
Eff
icie
ncy
Time
► Accelerate service delivery
(days min)
► Improve operational efficiency
► Optimize resource utilization
► Reduce complexity via
standardization
Cloud
Automation&
Management
51%
56%
42%
36%
45%
42%
39%
40%
35%
28%
37%
30%
41%
43%
34%
37%
39%
37%
36%
35%
"Cloud native" applications
Automation
Horizontal scaling
Hybrid environments
Vertical resource scaling
Service orientation
On-demand provisioning
Self service
Policy driven
Service broker
Substantial Impact Some Impact
New Cloud Technologies Driving IT Operational Transformation
Source - VMware 2013 CloudOps Transformation Benchmark
Cloud Automation Business Motivations
Agility/Speed 57%
Business Allignment
12%
Cost 21%
Defend IT 3%
Quality 3%
Enable Hybrid 1%
Don't Know 2%
Increase
Business Agility
Consumerization
of IT
Improve
IT Efficiency
Optimize HW
Utilization
Source: Gartner -The Drivers and Challenges
of Private Cloud Computing, Mar 2012
Efficiency = Agility
Cloud Automation Savings
Private Cloud Public Cloud
RO
I B
en
efi
ts Improved
Operational Efficiency
Accelerated
Virtualization Deployment
Optimized
Resource Utilization
Capacity Bursting
Commodity Pricing
Hybrid Cloud
Resource Pooling
HW Consolidation
Virtualization
Source: Server Provisioning Automation: Vendor Landscape,
Donna Scott, Ronni J. Colville, February 3, 2011.
Time to provision virtual servers
Improve Operational Efficiency
• Zero touch deployment and management
• Automate across silos
• Standardize delivery - eliminate errors
4-6 hours over multiple days even weeks
Storage Virtual
Step 1 Step 2
Network
Step 3 Step 4 Step N
Apps Track
Wait Wait Wait Wait
Wait Wait Wait Wait
Wait
The Challenges of Keeping up with the Demand
wait wait
Infrastructure
days
wait wait wait wait wait
wait wait wait wait wait
Web
App
DB
Infrastructure
IT Operations
Dev
QA
Prod
Application
Web
App
DB
Infrastructure
weeks
wait wait work
Application
Applications
wait wait work
Days (multiple times)
Release Automation
Automation Creates Fundamental Shift
Service
Definition
Blueprint
Policy POC1 POC2 To Catalog
Provision QA Staging Release
40 work weeks effort – Per Release…
20 work weeks effort – Once!
Run Book
36 hours
Service
Request
4 weeks
Virtual Data Center
Virtual Server
It takes less effort/time to convert the runbook into blueprints
than it takes to “run” the runbook...
Example: Health Care Provider
Improve Operational Efficiency
• Zero touch deployment and management
• Automated resource reclamation
• Enforce governance with policies not people
Assumptions
• 1,000 VMs 1,200 by year end
• 3 System Admins today
• 50% of time spent on Provisioning and Reconfig
• Provisioning will be Admin Initiated
• 80% improvement in Operational efficiency via automation
Business Value
• $132K in operational savings that can be used on more strategic initiatives
• Improved service delivery from days to minutes
• Increase business productivity
• Empower new business opportunity
vCenter Operations—Self-Service Private Cloud “With VMware, we have reduced the time needed to deploy VMs, as well as the effort of
individuals required to focus on manual steps to provision,” noted Rupani. “This is saving
money by refocusing resources toward strategic activities rather than building servers.”
Altaf Rupani
Vice President of Global Systems Services, Dow Jones
Challenges
• Multiple infrastructure
tools not integrated—no
process automation
• Manual IT service delivery
processes
• Difficult to maintain
compliance standards,
scale delivery, and track
costs
Results
• Private Cloud “go-live” in
~60 days
• Provisioning time reduced
from days to minutes
• Success recognized by
parent company propelled
adoption across all
business units
Solution
• VMware vCloud
Automation Center and
Developers Toolkit
• Secure, fully compliant
private cloud with a
personalized user
experience
The News Corp Cloud – My NC3
(www.MyNC3.com)
Optimize Resource Utilization
Reduce Reuse Recycle
Optimize Resource Utilization
• Reduce over provisioning
• Leverage tiered service levels
• Reclaim and reuse inactive resources
Applies to Both New and Existing VMs
Example: Health Care Provider
Reduce Reuse Recycle
Assumptions
• 1200 VMs Under Management (EOY)
• 5% provisioned unnecessarily
• 10% over provisioned by 33%
• 10% Temp VMs - Not reclaimed
• 5% Permanent VMs - Inactive
Business Value
• $ 64K Appropriate Business Justification
• $ 42K Resource Rightsizing
• $ 106K Resource Reclamation
• $ 49K Reclamation efficiency
• $ 261K Total Resource Efficiency
Enforce governance with policies not people
Optimize Resource Utilization
• Reduce over provisioning
• Leverage tiered service levels
• Reclaim and reuse inactive resources
vCloud Automation Center—Private Cloud Extensibility
Fortune 500 Software & Tech Services Company
“We couldn't find another solution that had the depth, capabilities, or cost-
effectiveness of vCloud Automation Center,”… “Finally, the tools are
catching up with our aspirations!“
—Sr. Engineer, Storage/Virtualization, Leading Software/Tech Services Company
Challenges
• Service delivery times
measured in many days
• Resources left running
because of long
provisioning times
• Operations could not keep
up with demand
Results
• Access to compute
resources in minutes
• Archiving inactive
machines saves $4.50/GB
• $225K/year savings per
1,000 machines
Solution
• self-service access to
compute resources
• Automated archival of
inactive machines to lower
cost storage
• Enabled secure, full
integration with existing
backup, archival &
chargeback technologies
Accelerate Virtualization Deployments
• 70% of IT projects over budget or behind schedule
• Scaling virtual desktops and servers
• What's its worth to achieve your deployment goals
vCloud Automation Center Custom Desktop Cloud
International financial services firm “We now globally manages tens of thousands of virtual desktops as both thin and fat
clients – deploying hundreds of new virtual desktops each day.”
—VP of Desktop Infrastructure, International financial services firm
Challenges
• Deployed and manage
60K virtual desktops
• 500-1000 Desktops daily
• Virtual desktop
deployment was stalled
Results
• Hundreds of desktops built
or reconfigured daily
• New custom workflow pre-
builds desktops in the
background
• The stalled desktop
deployment now moving
forward
Solution
• vCloud Automation Center
+ Development Kit
enabled single, centralized
process for requesting &
managing new machines
• Desktops deployed using
VMware ESC, Citrix
XenDesktop & NetApp
FlexClone
• Integrated with existing
CMDB
Example: Health Care Provider
• 70% of IT projects over budget or behind schedule
• Scaling virtual desktops and servers
• What's its worth to achieve your deployment goals
Assumptions
• They were already greater than 85%
virtualized
Business Value
• $ 0K in additional server consolidation
Example: Health Care Provider
Accelerate Service Delivery 98% • 4 days to 1.5 hrs.
Lower Operational Costs 80% • $132K Savings
Optimize Resource Utilization 20% • $261K Savings
Break Even = 11 Months
VMware IT – Exceeding Expectations
Reduced provision time
95% (4 weeks to 36 hours)
Improved productivity
of 600 developers
20%
Reduced
IT operations costs
$1.5M /year
Able to say
“yes” to developer requests
Reduced the cost of
a VM/month
80% ($133 to $20)
Reduced
infrastructure costs
$4.5M/year
Enterprises that have automated IT are…
37%
30%
26%
50%
more responsive to IT requests
While saving of both operations and development staff time
Increasing revenues due to new applications and IT services
Investing of their budgets in innovation
Able to secure nearly more budget than their less-mature counterparts 2 3
Source: VMware Journey Benchmark Survey, 4th Wave 2013 25
Cloud Automation – Accelerating IT Efficiency
2
Cost per VM hour
(2GB instance) 20¢
18¢
16¢
14¢
12¢
10¢
8¢
6¢
4¢
2¢
0¢ 30% 35% 40% 45% 50% 55% 60% 65% 70% 75% 80%
Virtualization,
Consolidation
and Pooling 1
Utilization
Governance
& Automation
Service
Delivery Times
Minutes
Hours
Days
Weeks
Months
Cloud Automation Business Justification
Risk Of Ignoring
Resources
• Next Steps:
– Stay Tuned for a Simplified Cloud Automation ROI Model
• Whitepapers
– Controlling Virtual Machine Sprawl: How to Better Utilize Virtual Infrastructure
– How to Avoid the Hidden Costs That Derail Cloud Projects
– VMware vCloud Automation Center Extensibility Overview
• Customer Case Studies
– Resources in the vCloud Automation Center page on VMware.com
• Videos
• Building the Cloud Automation Business Case (10:09)
• Intro to vCloud Automation Center (10:05)
• Personalizing your Cloud (11:03)
© 2014 VMware Inc. All rights reserved.
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