© 2014 VMware Inc. All rights reserved.

Building the Business Case for Cloud Automation in vCloud Suite

Krzysztof Waszkiewicz VMware Inc. Michał Podraza Bank Zachodni WBK VMware vForum 2014

Agenda

The Relationship Between The Software Defined Data Center and Cloud Automation

Business Motivations

– Accelerating Service Delivery

– Cost Efficiency

Results from VMware Journey to IT as a Service Survey

vCloud Automation Center – Bank Zachodni WBK Case

Q&A

VMware Delivers the Foundation for the Software Defined Enterprise

3

Wait Wait

Infrastructure Service Delivery

Days Application and Change Delivery

Weeks

Work Wait Wait Wait Work Wait

Changes

Compute

Physical

Hardware

Private

Clouds

Public

Clouds

Hybrid Cloud VMware &

vCloud Data Center

Partners

Virtualized Infrastructure Abstract & Pool

Compute

Abstraction =

Server

Virtualization

Network

Network

Abstraction =

Virtual

Networking

Storage

Storage

Abstraction =

Software-Defined

Storage

VMware Delivers the Foundation for the Software Defined Enterprise

4

Policy-based

Management &

Automation Cloud Automation Cloud Operations Cloud Business

Software-Defined Data Center

Private

Clouds

Public

Clouds

Hybrid Cloud VMware &

vCloud Data Center

Partners

Virtualized Infrastructure Abstract & Pool

Compute

Abstraction =

Server

Virtualization

Network

Abstraction =

Virtual

Networking

Storage

Abstraction =

Software-Defined

Storage

Management – The catalysts that empowers the software defined data center

Compute

Physical

Hardware

Network Storage

Catalyst: a substance that causes or accelerates a chemical reaction

Wait Work Wait Wait Wait Work Wait Wait

Minutes

Infrastructure Services Application Delivery

The catalyst that empowers the software defined data center

Changes

Management Automation

Virtualization

► Accelerate service delivery

(weeks days)

► Resource pooling

► HW consolidation

The Next Wave of IT Efficiency IT

Eff

icie

nc

y

Time

► Accelerate service delivery

(days min)

► Improve operational efficiency

► Optimize resource utilization

► Reduce complexity via

standardization

Cloud

Automation&

Management

51%

56%

42%

36%

45%

42%

39%

40%

35%

28%

37%

30%

41%

43%

34%

37%

39%

37%

36%

35%

"Cloud native" applications

Automation

Horizontal scaling

Hybrid environments

Vertical resource scaling

Service orientation

On-demand provisioning

Self service

Policy driven

Service broker

Substantial Impact Some Impact

New Cloud Technologies Driving IT Operational Transformation

Source - VMware 2013 CloudOps Transformation Benchmark

Cloud Automation Business Motivations

Agility/Speed 57%

Business Allignment

12%

Cost 21%

Defend IT 3%

Quality 3%

Enable Hybrid 1%

Don't Know 2%

Increase

Business Agility

Consumerization

of IT

Improve

IT Efficiency

Optimize HW

Utilization

Costs

Source: Gartner -The Drivers and Challenges

of Private Cloud Computing, Mar 2012

Efficiency = Agility

Cloud Automation Savings

Private Cloud Public Cloud

RO

I B

en

efi

ts Improved

Operational Efficiency

Accelerated

Virtualization Deployment

Optimized

Resource Utilization

Capacity Bursting

Commodity Pricing

Hybrid Cloud

Resource Pooling

HW Consolidation

Virtualization

Source: Server Provisioning Automation: Vendor Landscape,

Donna Scott, Ronni J. Colville, February 3, 2011.

Time to provision virtual servers

Improve Operational Efficiency

• Zero touch deployment and management

• Automate across silos

• Standardize delivery - eliminate errors

4-6 hours over multiple days even weeks

Storage Virtual

Step 1 Step 2

Network

Step 3 Step 4 Step N

Apps Track

Wait Wait Wait Wait

Wait Wait Wait Wait

Wait

The Challenges of Keeping up with the Demand

wait wait

Infrastructure

days

wait wait wait wait wait

wait wait wait wait wait

Web

App

DB

Infrastructure

IT Operations

Dev

QA

Prod

Application

Web

App

DB

Infrastructure

weeks

wait wait work

Application

Applications

wait wait work

Days (multiple times)

Release Automation

Optimize Resource Utilization

Reduce Reuse Recycle

Optimize Resource Utilization

• Reduce over provisioning

• Leverage tiered service levels

• Reclaim and reuse inactive resources

Applies to Both New and Existing VMs

VMware IT – Exceeding Expectations

Reduced provision time

95% (4 weeks to 36 hours)

Improved productivity

of 600 developers

20%

Reduced

IT operations costs

$1.5M /year

Able to say

“yes” to developer requests

Reduced the cost of

a VM/month

80% ($133 to $20)

Reduced

infrastructure costs

$4.5M/year

Enterprises that have automated IT are…

37%

30%

26%

50%

more responsive to IT requests

While saving of both operations and development staff time

Increasing revenues due to new applications and IT services

Investing of their budgets in innovation

Able to secure nearly more budget than their less-mature counterparts 2 3

Source: VMware Journey Benchmark Survey, 4th Wave 2013 16

Cloud Automation – Accelerating IT Efficiency

2

Cost per VM hour

(2GB instance)

20¢

18¢

16¢

14¢

12¢

10¢

8¢

6¢

4¢

2¢

0¢

30% 35% 40% 45% 50% 55% 60% 65% 70% 75% 80%

Virtualization,

Consolidation

and Pooling 1

Utilization

Governance

& Automation

Service

Delivery Times

Minutes

Hours

Days

Weeks

Months

Let’s switch to Polish vCloud Automation Center – Bank Zachodni WBK Case & Demo

18

Wykorzystanie vCAC na przykładzie Banku Zachodniego WBK

– Problemy

• duża pracochłonność administratorów platformy VMware przy konfiguracji serwerów tymczasowych (komunikacja, częste rekonfiguracje)

• trudność kontroli umówionych terminów związanych z wypożyczeniem zasobów

• trudności w kontroli nad zasobami dedykowanymi tego typu rozwiązaniom

– Cele do osiągnięcia

• wydzielenie obszaru zasobów na potrzeby serwerów tymczasowych

• określenie i dedykowanie polityk (dedykowana polityka bezpieczeństwa, dedykowana polityka opisu maszyny itp.)

• umożliwienie użytkownikom samodzielnego tworzenia wybranych serwerów (self-service)

• narzucenie „czasu życia” maszyny

• pełna automatyzacja procesu (w pełni funkcjonalny serwer bez udziału administratora platformy)

19

Wrażenia z instalacji, konfiguracji, obsługi

– Instalacja

• 3 maszyny wirtualne (2x OVA, 1x Windows Server 2008 R2)

• Szyba instalacja komponentów vCAC z OVA

– Konfiguracja

• Prosta konfiguracja – certyfikaty, Active Directory, sieć, rejestracja w DNS.

• Wymagane odpowiednie konto generyczne na potrzeby usługi

• Spora ilość zależności w przypadku usług instalowanych na Windows Server

– Obsługa

• Konfiguracja grup

• Przydział rezerwacji

• Tworzenie Blueprint-ów

• Udostępnianie konkretnych serwisów określonym grupom

20

Resources

• Next Steps:

– Stay Tuned for a Simplified Cloud Automation ROI Model

• Whitepapers

– Controlling Virtual Machine Sprawl: How to Better Utilize Virtual Infrastructure

– How to Avoid the Hidden Costs That Derail Cloud Projects

– VMware vCloud Automation Center Extensibility Overview

• Customer Case Studies

– Resources in the vCloud Automation Center page on VMware.com

• Videos

• Building the Cloud Automation Business Case (10:09)

• Intro to vCloud Automation Center (10:05)

• Personalizing your Cloud (11:03)

22

Cloud Automation Business Justification

Risk Of Ignoring

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