building relationships - Infosource · •Oracle 12 Upgrade Services •Discoverer to OBIEE...
Transcript of building relationships - Infosource · •Oracle 12 Upgrade Services •Discoverer to OBIEE...
we assist companies succeed through technology-intensive innovation and make them proactive, efficient and productive
InfoSource is an IT service company founded and managed by innovative IT
professionals. We offer a range of business solutions and professional services that
suit our customer's unique business requirements and strategies. Infosource
understands that no two businesses are similar and thus offer its solutions,
applications and professional services with adequate agility while satisfying the divers
and sistinctive IT needs of various market vertical.
Infosource solution and services offerings are designed on such a repeatable, proven
and well documented methodology that not only produces a pragmatic, fast and safe
approach but also enables business transformation with optimum RoI while delivering
best of the breed business solutions that help our clients to continuously and
successfully increase their competitive advantage in the market.
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services
Oracle application delivery and
support services
Microsoft
Implementation and integration
services
IT consultancy and professional
services
Technology consulting
and upgrade services
Software upgrade and
customization services
Custom application development
Business process advisory
Managed application services
Outsourcing services
BSM, ITSM, BPR, TQM, BI
& ITIL consulting services
Application testing and
QA services
application delivery
and support services
Making Innovations Work
building relationships
Infosource Systems is a Saudi owned IT company and is part of Abdulmohsen Saleh
Abahsain’s Group of companies having the patronage of our honorable chairman Mr.
Abdulmohsen S. Abahsain. Abahsain Group is a 63 years old enterprise established
in Saudi since 1947 considered as one of the top vendors to the oil industry in KSA and
consistently ranked among top 100 Saudi companies having an average turnover 1+
billion of Saudi Riyals.
background
In conjunction with our technology and implementation partners, Infosource Systems
bring over "20 years" of experience in Software Technology space & over "100 Man
Years" in the field of IT Consulting, BSM, ITSM, Application Testing offering a range of
diverse business solutions and professional services designed to meet the unique
business requirements and strategies of Saudi market.
Infosource ensures that our clients achieve their tactical and strategic business
objectives by unifying technology solutions in such a seamless manner that inevitably
manages clients’ business processes throughout the enterprise with reduced
operational costs and decreased business cycles.
Our Implementation partners for Oracle Products (Sierra Atlantic) has been providing
end-to-end Oracle E-Business Suite solutions for the last 14 years including
implementations, upgrades, integration, migration and a broad range of other
technical services.
Sierra Atlantic is one of the few companies in the world to have product engineering
development relationship with Oracle which differentiates the consortium of
Infosource and Sierra Atlantic from other services providers in Saudi Arabia, giving us
thorough knowledge of the product suite complementing our deep domain
experience to satisfy our customers’ diverse needs with the following Industry
recognitions:
SEI CMM Level 5, ISO 9001, ISO 27001 & SAS70
75 Most Admired Companies in the Bay Area
Top 25 ‘Great Places to Work’ – India
Top 10 Best Employers South China
2200+ employees worldwide
World class global delivery model
Over 200 active customers in 20 countries
Deep focus in enterprise applications, business process integration & outsourced
product development
strengths
our partners
Extension with ExcellenceR e a l i z e Y o u r I d e a s
Making Innovations Work
Our long-term product engineering development relationship with Oracle differentiates us from other services providers, giving us
thorough knowledge of the product suite complementing our deep domain experience to satisfy our customers' diverse needs - from
implementation and upgrades to solution design, product customization and application integration all the way to guaranteed, cost
effective application management and support.
With our experience and expertise, customers can also leverage our services to reap the business benefits of Oracle E-Business
Suite Release 12. Our services around Oracle Release 12 enable applications and technology to merge seamlessly, ensuring that
organizations can compete effectively in the global marketplace. We specialize in the discrete and process manufacturing, financial
services, and retail industries.
Oracle Implementation Services: With extensive experience across diverse industries and enterprise functions, Infosource is the
right partner to add value to your enterprise application implementation efforts. We offer a comprehensive portfolio of
implementation services to Oracle Applications customers using any version of Oracle products - 10.7, 11, 11i or R12. Our multi-
faceted engineering relationship with Oracle, vast implementation experience, in-depth industry knowledge, and proven global
delivery model enable us to provide award-winning implementation solutions to our clients.
·Business Process Analysis and Definition
·Gap Analysis
·Project Management
·Data Conversion and Migration
·Conference Room Pilot (CRP) and Prototyping: for transaction validity as per business requirements
·Production Transition
·Rollouts and Parallel Run
·Product Training
·Post Implementation Audits: Review system set-ups and performance bottlenecks; optimizing performance; transaction purging
and archiving
Oracle Development Services: As you implement, deploy and use enterprise applications, you may find that some of your business
processes are not fully supported. In such a case, you will need to customize your installation to cater to the missing processes.
·Customization scoping through Gap Analysis
·Building customizations: reports, forms, interfaces
·Mapping customizations to new releases and effecting changes in line with business needs
·Workflow automation
·Bespoke / bolt-on enhanced functionality development
·Following the technical standards laid down by the product to facilitate smooth transition to upgraded versions
Oracle Instance Consolidation: Infosource's Instance Consolidation seamlessly merges data across various Oracle Application
instances, enabling an instantaneous global view of the enterprise, reduced running costs and uniform best-of-breed business
processes resulting in better resource utilization, control and feedbacks. Infosource's Instance Consolidation facilitates with global
enterprise management and visibility, consolidates reporting across the enterprise, reduces maintenance costs and enhances the
productivity of the organization.
Our implementation services include:
We provide a complete range of enterprise application customization services:
oracle application practices
We are Oracle specialists, providing Oracle Applications services for over 14 years.
Our Oracle Center of Excellence (CoE) provides highly effective solutions to help our
clients optimize their investments in Oracle products. With a large pool of certified
Oracle experts, Infosource provides end-to-end Oracle E-Business Suite solutions
including implementations, upgrades, and application management services such as
hosting, remote DBA, help desk, archive and purge services, and a broad range of
other technical services. Our extensive experience in various vertical industries and
best practices repository allows us to offer faster solutions to our clients, offering them
immediate business benefits.
CRM
CS MBI
MFG
HRM FIN
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Making Innovations Workoracle application practices
Oracle Upgrade Services: As a part of a global economy, organizations today face a host of challenges in managing compliance
mandates, competitors, customers, employees, and suppliers. Responding to these challenges calls for a much greater availability
of actionable information in 'near real time' and a more streamlined view across the business units.
With Infosource's reliable and cost-effective upgrade services, our clients can leverage these new features to their business
advantage. Our three-phase upgrade methodology facilitates rapid migration and faster deployment of migrated applications and
customer data. It combines the advantages of our reliable NShore™ Model and an offshore option, enabling easier migration of all
domain components including customizations, plug-ins, and third party applications.
A unique feature of Infosource's upgrade process is its flexibility to cater to the needs of both mid-sized and large-sized companies.
Our upgrade services are available in the form of packaged and non-packaged solutions, which depend on the different service
levels from which our customers can choose, depending on their requirements and budget.
·Oracle 12 Upgrade Services
·Discoverer to OBIEE Migration
·Discoverer 4i to Discoverer 10g Upgrade
·Other – Version Upgrade, Dot Upgrade
Oracle Integration Services: Infosource's approach to integration is embodied in the Business Process model, which integrates an
organization's internal information systems as well as those of customers, suppliers, and trading partners at a business processes
level, through the use of common business objects, the business transforms using open industry standards such as XML, XSLTs,
Web services, etc.
·A history of successful productized integrations: we are The Application Networks Company!
·EAI expertise, with years of system integration and project management experience
·Relationships with leading EAI and middleware vendors through our strategic alliance programs
·Engineering relationships with product vendors like Oracle, Siebel, Agile, Vitria, TIBCO, etc. - gives us the inside edge in
integration
·Deep industry-specific expertise
Oracle Managed Services: Infosource delivers Oracle applications and database services (combined as Managed Services) rapidly
and reliably by leveraging the "best practices" learnt in the field, coupled with our certified and experienced professionals tending to
database needs. Our range of Managed Services covers Application Management Services and Hosting Services. Through our
services we help our customers maximize their ROI potential by freeing up their limited IT technical resources.
Oracle OPM 11i Upgrade: With over 14 years of experience in the Process Manufacturing vertical, we understand the unique
requirements of process industry customers. We leverage our deep functional and technical expertise to provide end-to-end
business and technology solutions to Oracle Process Manufacturing (OPM) clients worldwide. Our dedicated OPM competency is
powered by a core team of senior functional experts with vast industry experiences ranging from 5 to 15 years. Given our in-depth
experience, we possess rich knowledge repositories of previous executions, allowing us to offer to offer our clients, quality solutions
at lower costs.
For customers on Oracle R11i, Infosource offers an easy-to-migrate R11i toolkit that facilitates rapid migration from GEMMS 3.X & 4.X
to OPM R11i, and faster deployment of migrated applications and customer data. Additionally, customers who require an upgrade of
their instance to R12 can leverage Sierra Atlantic's R12 Upgrade toolkit. This toolkit has been designed to ensure a consistent and
quality upgrade with significant reduction in efforts and related costs.
·Implementation
·Enhancements and Custom Development
·Application Management Services
·Implementation Audits
·Purge and Archival
Infosource's Oracle Upgrade Services include:
Our differentiators include:
Our differentiators include:
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Making Innovations Work
MS Dynamics GP
MS Dynamics NAV (Navision)
Microsoft Dynamics AX
Microsoft Dynamics CRM
Microsoft Dynamics GP automates your business-critical operations and adapts
easily to meet your business and industry specific needs connecting information and
processes so that your people can work as a team to take the business forward.
Infosource offers solutions on modules such as Financials, Supply Chain,
Manufacturing, HRMS, Projects, Field Service, Analytics, E-commerce, and
Customization & Integration Tools as business management solutions addressing the
needs of small businesses to large corporations.
Microsoft Dynamics NAV, is an integrated, adaptable business management solution
that automates and streamlines business processes, delivers robust reporting and
business intelligence, and connects employees, customers, and partners across a
global marketplace. Designed specifically for mid-sized organizations, it is flexible
and easy to use and offers an intuitive user experience helping people to fuel business
productivity and enabling people to make confident decisions and respond quickly to
new marketplace opportunities.
Infosource implements Navision on the financial management, supply chain
management, CRM, e-business, manufacturing & HRMS modules. Infosource
provides a single fully integrated solution that connects everyone in your organization
to your customers, suppliers, and partners through the Internet any time, anywhere.
Axapta is a multilingual, multi-currency enterprise resource planning (ERP) solution. It
is designed is for mid-size and large organizations. It supports your entire business
and offers comprehensive functionality that spans manufacturing, distribution, supply
chain management, project management, financial management, customer
relationship management, human resource management and business analysis.
Infosource offers implementation and customization services across all the Microsoft
Dynamics Axapta applications. Our expertise spans across functional areas that
include -Financial, Trade, Logistics, Production, Project, CRM, HR Management, and
Knowledge Management.
Built on the Microsoft .NET Framework and designed for low TCO, Microsoft CRM
transforms the way your company improves sales and service profitability, creating an
interconnected workplace that extends across business systems and Web services.
Microsoft CRM empowers managers, salespeople, and customer service employees
with the information they need to focus on selling effectively and delivering quality
service that helps to build profitable customer relationships.
Infosource can provide the thought leadership and guidance to help you implement
Microsoft Dynamics CRM 4.0 giving your employees quick, relevant access to
reporting and data so they can make faster, better-informed decisions. up on the
Microsoft .NET Framework, delivering tremendous
microsoft application practices
Infosource Systems knows that our customers want business solutions, not technology
and that is why we place understanding our customers business at the heart of solution
delivery. Infosources’ Microsoft Solutions is an extension of that promise. Infosource
Systems helps organizations improve enterprise-wide collaboration thereby lowering
costs, improve productivity, deliver on superior customer relationships, exploit new
channels such as mobile and enable people to innovate for growth. This leads to
increased agility and responsiveness, thus helping our customers achieve business
excellence and growth. 'Experience' is our differentiator. With over 3000 person months
of Business Consulting and implementation experience across Microsoft products,
Infosource Systems has a successful track record of having delivered over 60
implementations for over 40 global customers.
microsoft business solutions
technical expertise
.NET Framework
ASP.NET
Visual Studio
SharePoint Server
SQL Server
Commerce Server
services portfolioStrategic business consulting
Global rollout program mgmt
license provisioning & audits
Project advisory services
Advisory services
Implementations
Migration / Upgrade
Build custom components
Tech-Arch consulting
24x7 managed services
Training
solutions
Microsoft Dynamics GP
Microsoft Dynamics Nav
Microsoft Dynamics AX
Microsoft Dynamics CRM
Microsoft Office Performance
Point Server 2007
Microsoft Office Share Point
Server 2007
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Infosource is a highly skilled and reputable resource partner for Microsoft Dynamics AX. We offer a full range of services including
consulting, development and system upgrades. We have been working with Dynamics AX since 2001, across many challenging
projects. We have a depth of knowledge which means we can work within systems from Damgaard and Navision versions right up to
the latest version, Microsoft Dynamics AX 2009. Our proven skills and experience combined with a “can do” attitude means we can
provide a professional, trustworthy, outsourced resource that acts like an extension of your own business. Our goal is to work with the
Microsoft Dynamics AX Partner Channel and ISV providers to develop a strong, long lasting business relationship.
Many Partners and ISV's are growing fast and often have a need to find additional high quality, technical and development resources
to meet their customers' demands. Finding new staff who meets these criteria, employing and training them is a time consuming and
costly business. We can take this Responsibility away from you and allow you to focus on doing the business and delivering the
projects. Infosource offers high quality and flexible Value Added Outsourcing services for Microsoft Dynamics AX Partners and
Independent Software Vendors all over the world. We are working in collaboration with Partners to create win-win solutions – through
which both can expand their reach and scale.
Infosource has over 8 years of customizing the Microsoft Dynamics AX (formerly Microsoft Business Solutions Axapta) application
using MorphX - Integrated Development Environment Suite. We have created internal best practice to extend Microsoft Best practice
for Dynamics AX and allow creating customizations which are easier to build, maintain and allow for less costly upgrades. Infosource
understands of the Dynamics AX architecture and solution code and our experience and knowledge in business process allows our
team to efficiently and cost-effectively customize the Microsoft Dynamics AX application to fit your unique business model and
environment. Our years of experience developing complex, enterprise-wide solutions, give Infosource the ability to guarantee a cost
effective and smooth implementation with your unique customizations.
Infosource development areas of specialty also include .NET Framework, C#, ASP.NET, SQL, XML and other, what extends choice of
methods to solve complex tasks and deliver great value to customers.
Infosource provides full outsourcing of Technical upgrade and support onsite/remote for Functional upgrade in compliance with
Microsoft SureStep© methodology. We provide Upgrade service to move from Axapta 2.5, Axapta 3.0, Dynamics AX 4.0 and any
service packs to AX 2009 with latest service pack. Our experience in upgrades gave us possibility to create internal tools to speed up
operations during upgrades to make them even more cost effective.
Infosource propose to use our Upgrade Assessment to have a complete overview of what is required to upgrade to Microsoft
Dynamics AX 2009. As a result of Upgrade Assessment you get overview of customer's current solution with all customizations and
modules used to. Based on Analysis report, customer's requirements and scope of upgrade – Infosource is able to provide fixed price
for upgrade project. Using analysis as roadmap Infosource can help you to create full Upgrade project plan.
You want to use legacy/third party system as part of your solution or make upgrade through evolution. Infosource propose
integration and migration of processes and data as part of upgrade or as standalone project. It includes but not limited to code
migration of other system (XAL etc.) to Dynamics AX through translation to X++; data migration to MS SQL; bi-directional integration
through Axapta Integration Framework, .Net Business connector with 3rd party platforms and Web services.
Infosource attitude unites time-proven methodology with development of flexible outsourcing strategy for each of our clients. From
years of experience in software development outsourcing business we can say that the majority of outsourced projects could fit into
our standard outsourcing model. We recommend using this scheme since it has proved its efficiency and success in many offshore
projects.
Success of outsourcing is heavily depends on building trustful communication between onsite and offsite teams. In our daily work we
rely not only on methodology but also providing right persons to play key roles on our projects. Our managers speaks English
fluently, have excellent technical and personal skills, deep understanding of business we do – all this assure that communication will
be on high level and outsourcing project goes smoothly on all stages.
Outsourcing projects also means changes in Partner onsite team: roles should be changed (e.g. developers do more design and
architecture) to get benefits of new model and improve performance. During all transition period we are help partners in building their
outsourcing practice in best way and continuously improve cooperation on each project.
Services
Development services
Upgrade services
Integration & Migration services
Methodology
Making Innovations Workmicrosoft dynamics AX practices
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