Building Employee 72ND ANNUAL - TTMAC

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PM40787580 TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA / L’ASSOCIATION CANADIENNE DE TERRAZZO, TUILE ET MARBRE THE VOICE OF THE HARD SURFACE INDUSTRY / LA VOIX DE L’INDUSTRIE DES SURFACES DURES 2015 u VOL 24 u ISSUE 1 Building Employee Engagement: A Compliment Away Updates on DCOF Slip Test on Tile PREPARING FOR TTMAC’S 72ND ANNUAL CONVENTION IN QUEBEC CITY

Transcript of Building Employee 72ND ANNUAL - TTMAC

Page 1: Building Employee 72ND ANNUAL - TTMAC

PM40

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TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA / L’ASSOCIATION CANADIENNE DE TERRAZZO, TUILE ET MARBRETHE VOICE OF THE HARD SURFACE INDUSTRY / LA VOIX DE L’INDUSTRIE DES SURFACES DURES

2015 u VOL 24 u ISSUE 1

Building Employee Engagement: A Compliment Away

Updates on DCOF Slip Test on Tile

PREPARING FOR TTMAC’S

72ND ANNUALCONVENTION IN QUEBEC CITY

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HARDSURFACES 3 THE VOICE OF THE HARD SURFACES INDUSTRY

DEPARTMENTS

General Manager’s Message/Message du directeur général .....................................6

Rick Keeper, Terrazzo, Tile and Marble Association of Canada

Events .......................................................................................................................... 15

Professional Services Directory ................................................................................ 18

FEATURES TTMAC’s 72nd Annual Convention in Quebec City ................................................ 9

“Cheaper is not always Better”:

Hiring a sub-contractor? Associations can help .................................................... 10

Building employee engagement: Increased profit and

staff motivation might be just a compliment away ................................................ 12

By Dr. Chris Bart, F.C.A.

New Requirements, New Method and

New Threshold for DCOF Slip Test on Tile ............................................................ 14

Specification Guides ................................................................................................... 16

Co-operative Marketing Partners .............................................................................. 17

TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA / L’ASSOCIATION CANADIENNE DE TERRAZZO, TUILE ET MARBRETHE VOICE OF THE HARD SURFACE INDUSTRY / LA VOIX DE L’INDUSTRIE DES SURFACES DURES

Please return undeliverable magazines to: Terrazzo, Tile & Marble Association of Canada 163 Buttermill Avenue, Unit 8 Concord, ON L4K 3X8All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the association.

2015 Volume 24 Issue 1

Publisher Robert Thompson

Editor Carlyn Schellenberg

Sales Manager John Pashko

Sales Executives Nolan Ackman, Brent Barnsdale, Steve Beauchamp,

James Currie, Kari PhilippotSenior Design Specialist

Krista ZimmermannDesign Specialist Kelli McCutcheon

Published by:

33 South Station Street North York, ON Canada M9N 2B2

Tel: (647) 494-0200 [email protected]

531 Marion Street Winnipeg, MB Canada R2J 0J9

Toll Free: (866) 201-3096 Fax: (204) 480-4420

www.mediaedgepublishing.com

President Kevin Brown

Senior Vice-President Robert Thompson

Branch Manager Nancie Privé

Published May 2015 Publication Mail Agreement #40787580

Published for: Terrazzo, Tile and Marble Association of Canada

L’Association Canadienne de Terrazzo, Tuile et MarbreHead Office 163 Buttermill Avenue, Unit 8

Concord, Ontario L4K 3X8 T: 905.660.9640 800.201.8599

F: 905.660.0513Western Office 108 - 3650 Bonneville Place

Burnaby, B.C. V3N 4T7 T: 604.294.6885 F: 604.294.2406

TTMAC 2014/2015 BOARD OF DIRECTORSEXECUTIVE

President – Francis Chisholm Vice-President – Mike Boldt

Secretary/Treasurer – Glen Pestrin Past President – Doug Bordt

Chairman Supplier Division – Duigan Mitchell

DIRECTORSCONTRACTOR DIVISION Central Region – Glen Pestrin

Eastern Region – Francis Chisholm Western Region – Sal Maida

Director – Vince Lamont Director – Jeff Vanderlinden

Director – Todd Royale

SUPPLIER DIVISION Central Region – Tod Valickis Eastern Region – Bill Sturrock Western Region – Bill Wright

B.C. Region – Mike Boldt Director – Duigan Mitchell

Director at Large – Sam Cinelli Connie Barillari

Brad Meyer

GENERAL MANAGER Rick Keeper

ADMINISTRATION Executive Office Administrator – Violeta Ivanescu

Cover image: Showroom, courtesy of Olympia Tile + Stone

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mediaedgepublishing.com

PUBLISHING DIGITAL EVENTS

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that allow you to attract, reach and retain members. We are Canada’s

premier outsource partner for association publishing.

MediaEdge delivers unparalleled service,

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IT’S YOUR MESSAGE.GIVE IT THE EDGE.

TORONTO 647.494.0200

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VANCOUVER 604.549.4521

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HARDSURFACES 6 LA VOIX DE L’INDUSTRIE DES SURFACES DURES

Welcome to the 2015 Spring edition of the TTMAC Hardsurfaces magazine.

As General Manager, it has been very grati-fying working with our numerous committees

for the many achievements and improvements to better serve our members. We are continually working to enhance many of our services and programs while strengthening our communications and initiatives with and for the members.

As we move into 2015, we do so with enthusiasm and deter-mination to continue to build bridges and develop new partnerships in order to heighten growth within the hardsur-face industry in Canada.

The Terrazzo, Tile and Marble Association of Canada has been active since 1944 and has extensive member lists including suppliers, contractors, architects, engineers and other profes-sionals. Each group has a different overall strategy for joining the association.

As with any organization, a not-for-profit entity has corporate objectives to be achieved, operating costs and income streams to be managed in a delicate balance to ensure that its members receive the full value of the membership fees. While member-ship fees are a very large part of the revenues required to operate the association, other revenue streams like events and publications are also prominent.

Operating expenses have to be effectively controlled in order to generate a break-even or marginal profit on association activities.

The largest association expense is really not an expense at all. We can define it as the sweat equity that association members and their employees contribute: time and energy. Life provides many opportunities and one of the richest is that of a volunteer; whether it is for a charity, industry association or Chamber of Commerce, the experience and reward outnum-bers the investment in time, skills and talent.

People contribute to the creations of events like the annual convention and AGM, where months of planning, meet-ings, telephone calls and ticket sales all add up to the

Bienvenue à cette édition printemps 2015 du maga-zine Hardsurfaces!

En tant que directeur général, j’ai trouvé très grati-fiant de travailler avec nos nombreux comités pour

mieux servir nos membres. Nous travaillons continuelle-ment pour améliorer nos services et programmes, tout en renforçant nos communications et nos initiatives avec et pour les membres.

Nous entamons 2015 avec enthousiasme et détermination à jeter des ponts et développer de nouveaux partenariats.

Active depuis 1944, l’Association de terrazzo, tuile et marbre du Canada possède une longue liste de membres, y compris des fournisseurs, des entrepreneurs, des architectes, des ingénieurs et d’autres professionnels. Chaque groupe a une stratégie globale différente pour adhérer à l’association.

Comme dans toute organisation, une entité sans but lucratif a des objectifs à atteindre et des coûts d’exploitation et des sources de revenus à gérer de façon équilibrée pour que les membres reçoivent la pleine valeur de leur cotisation. Bien que les frais d’adhésion représentent une très grande partie des revenus nécessaires pour faire fonctionner l’Association, d’autres sources de revenus comme les événements et publi-cations sont également importantes.

Les charges d’exploitation doivent être contrôlées afin d’au-tofinancer ou de rentabiliser marginalement les activités de l’Association.

La plus grande dépense n’est vraiment pas une dépense du tout. Nous pouvons la définir comme l’acompte en travail que les membres et leurs employés nous apportent. La vie offre de nombreuses possibilités et l’une des plus riches est celle du bénévolat que ce soit pour un organisme de bienfai-sance, une association professionnelle ou une Chambre de Commerce. L’expérience ainsi acquise vaut bien plus que l’in-vestissement en temps, en compétences et en talents.

Les gens aident à organiser des événements comme le congrès annuel et l’AGA, qui impliquent des mois de planification, de réunions, d’appels téléphoniques et de ventes.

General Manager’s message

Message du directeur général

By/Par Rick Keeper, General Manager Terrazzo, Tile and Marble Association of Canada /

Association canadienne de terrazzo, tuile et marbre

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HARDSURFACES 8 LA VOIX DE L’INDUSTRIE DES SURFACES DURES

members during and after hours to bring in a cost-effective, successful event.

Other volunteer committees are involved with the develop-ment of technical information like the Tile, Stone and Terrazzo Specification Guides as well as the maintenance manual. Our members rely on TTMAC to have current technical informa-tion available in order to keep pace with an ever-changing market. They do this positively and without hesitation.

A company benefits by having its employees participate as a volunteer on a wide range of committees and that can lead to chairing committees and even a position as a director. A company invests heavily in the development of people and through the volunteer process can develop their employees, by meaningful and measureable activities, which aids the employer in developing their own management succession plans.

The employee benefits by interacting with other volunteers, team-building, committee strategic planning, rolling out programs, measuring for success, establishing personal and professional networks, and in short earning an MBA on the job. This builds confidence and ensures a wellness for the volunteer.

Here is a list of opportunities of available committees that you may wish to consider:

Advertising and Promotions Committee, Social Events Committee, Technical Research and Specification Committee, Inspection Committee, Convention Committee, Training & Education Committee and our Membership & Marketing Committee.

Finally, all of our members and their staff have goals both personally and professionally that they want to achieve. The Terrazzo, Tile and Marble Association of Canada provides the opportunity for them to come together and make things happen. Take control of your career and become an active volunteer with an organization that provides you the oppor-tunity to stretch your capabilities and career goals.

D’autres comités sont impliqués dans le développement de l’information technique, comme les guides de spécifi-cations et le manuel d’entretien. Nos membres comptent sur l’ACTTM pour leur livrer des informations techniques récentes afin de suivre l’évolution constante du marché. Ils le font de bon cœur et sans hésiter.

Une entreprise profite de la participation bénévole de ses employés à un large éventail de comités et cela peut conduire à la présidence de comités et même à un poste d’admi-nistrateur. Une entreprise investit massivement dans le développement des personnes et peut former ses employés par la participation bénévole à des activités significatives et mesurables, ce qui aide l’employeur à élaborer son plan de relève.

Les employés y gagnent aussi en interagissant avec d’autres bénévoles, en renforçant l’esprit d’équipe, en traçant des plans stratégiques, en déployant des programmes, en mesurant le succès, en créant des réseaux personnels et professionnels, bref, en faisant un MBA sur le tas. Les bénévoles gagnent ainsi de l’assurance et du bien-être.

Voici une liste de comités auxquels vous voudrez peut-être participer :

Comité de publicité et de promotion, Comité d’activités sociales, Comité de recherche et spécifications techniques, Comité d’inspection, Comité du congrès, Comité de forma-tion et Comité des adhésions et du marketing.

Enfin, nos membres ont des objectifs à personnels et profes-sionnels à réaliser. L’Association de terrazzo, tuile et marbre du Canada leur offre la possibilité de se réunir et de faire bouger les choses. Prenez le contrôle de votre carrière et devenez un bénévole actif au sein d’une organisation qui vous offre la possibilité de parfaire vos compétences et réaliser vos objectifs de carrière.

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annual convention

HARDSURFACES 9 THE VOICE OF THE HARD SURFACES INDUSTRY

TTMAC’s 72nd Annual Convention in Quebec City

The Terrazzo, Tile and Marble Association of Canada’s (TTMAC) 72nd Annual Convention will be held in

Quebec City, Quebec on June 11-14, 2015. As with any event of this magni-tude, planning, scheduling and team building is essential. Our 2015 Con-vention Chairpersons are Bill Sturrock of Laticrete International and Vincent Lamont of Jacques Lamont Ltee.

This is a unique opportunity to increase your knowledge of the hard surface industry and to associate with other TTMAC members from across Canada, as well as contractors, architects, designers and specification writers from the local industry. This is also your opportunity to have your company’s voice heard at the AGM as well as at the suppliers’ and contractors’ annual meetings.

Attend the seminars scheduled at our annual Open House, and visit the displays and products of other TTMAC members. Enjoy the many events (including the not-to-be missed Annual Bocce Tournament) planned for dele-gates, spouses and guests, and take the opportunity to visit the many exciting attractions of one of Canada’s most historic and vibrant cities. This year’s event will also include a special dinner evening at the Parliament Building on Thursday, June 11 at 6 p.m. Not to be missed as well is an opportunity to hit the links on one of the beautiful golf courses in Quebec City. If you wish to attend the dinner at Parliament or the

golf be sure to indicate your attendance on our online registration form. Be sure to bring your spouse and partner to this year’s event as the committee will have something planned for them.

The committees are diligently preparing to create the best TTMAC convention to date. The hotel arrangements at the Fairmont Chateaux Frontenac have been completed, and the structure of the convention finalized.

Our package includes the Delegate Registration Form, the Sponsorship Form, Table Top Form, the Convention Agenda/Schedule, and the Hardsurface Awards entry forms, all of which can be found on our website at ttmac.com/upcoming events.

This will allow you to make plans for attending the 2015 TTMAC Convention and develop your marketing strategies, which will help to ensure that this convention continues the recent positive trend of staging very successful conven-tions, such as Calgary (2010), Ottawa (2011), Winnipeg (2012), Halifax (2013) and Kelowna (2014).

Now, for some insight into the 2015 Convention in Quebec City: on June 11, there will be new and exciting seminars offered throughout the day for contractors, architects and designers. For Wednesday, June 11 and Thursday, June 12, please have a look at the attached agenda for daily planned activ-ities and seminars.

Friday, June 13 will be a busy day with the Supplier and Contractor breakfast meetings, followed by the Annual General Meeting. At night the atten-dees will have some free time to go and explore the surroundings of this beautiful city.

Saturday morning will be a great oppor-tunity for networking and fun with the chance to have delegates socialize and develop new friendships at the Annual Bocce Tournament and BBQ. Saturday evening will feature our 72nd Gala and Hardsurface Awards dinner evening. This is the Oscars of our industry. This black tie affair is complete with cocktails, wine and a formal dinner, followed by the Hardsurface Award presentations. Hardsurface Award submissions are for special projects in several categories and are a way for suppliers and contractors to showcase their products, skills and projects. We strongly recommend submitting your entries AS SOON AS POSSIBLE.

All in all there is much to do at the convention, and while it starts with the committee, ultimately it is everyone’s responsibility to promote the conven-tion and its activities in order to help the industry grow, and most importantly to highlight the benefit of architects, designers, specification writers and the public to use a TTMAC member when doing a project. Please start planning for your participation in this important event. If you have any questions please contact the Toronto office.

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hiring a sub-contractor

HARDSURFACES 10 LA VOIX DE L’INDUSTRIE DES SURFACES DURES

“Cheaper is not always Better” Hiring a sub-contractor? Associations can help

Successful contractors know their own strengths and know when to bring in another pro to help get the best results.

But finding the right people who meet your high standards for quality and professionalism can be a challenge. One source that is too frequently overlooked is industry associations, especially for trades that don’t require professional certification.

For example, suppose you need to hire a tile installer but you’ve been disappointed by inconsistent results in the past. The TTMAC (Terrazzo, Tile and Marble Association of Canada) is a reliable source of professional installers and is widely acknowledged as the voice of the hard surface industry. The association vets its members for quality of workmanship and financial stability. They also require that members follow the installation guidelines, Specifica-tion Guide 09 30 00 Tile installation Manual. When interviewing a potential sub-contractor, ask if they have attended any industry or manufacturer training, education and skills development programs. Find out if they know the ins and outs of the TTMAC indus-try-recognized Specification Guide 09 30 00 handbook, or the (ITS) Installer Thin-Set Verification online web-based courses offered by TTMAC, and whether they are familiar with the latest installation methods.

Hiring sub-contractors can be risky business – industry associations that set standards for membership can help you mitigate some of those risks. And, if you are dissatisfied with the installer’s work you can go to the association and request an inspection report. If the installer’s work is deficient, his

membership could be in jeopardy. This gives him one more reason to perform on your job site.

The TTMAC association has a comprehensive membership directory.

For example, go to www.ttmac.com and click on “Membership Directory” to

find accredited members of TTMAC.

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HARDSURFACES 11 THE VOICE OF THE HARD SURFACES INDUSTRY

mediaedgepublishing.com

PUBLISHING DIGITAL EVENTS

MediaEdge creates print, digital and multi-media information solutions that allow you to attract, reach and retain members. We are Canada’s premier outsource partner for association

publishing. MediaEdge delivers unparalleled service, responsiveness and support.

Contact Robert Thompson at [email protected] or 1.866.480.4717 ext 229 to discover more about MediaEdge services.

TORONTO 647.494.0200WINNIPEG 866.201.3096OTTAWA 613.236.0133VANCOUVER 604.549.4521

Page 12: Building Employee 72ND ANNUAL - TTMAC

employee engagement

HARDSURFACES 12 LA VOIX DE L’INDUSTRIE DES SURFACES DURES

A business strategy for companies in the hard surface industry can be pretty straightforward – find an unmet need in the marketplace and develop a plan to satisfy it better than your competitors. But in the

everyday grind of the real world, delivering on that strategy day in and day out in a manner that will build customer loyalty and referrals is one of the most difficult and enduring prob-lems faced by leaders.

Research shows that regardless of the economic circumstances, having an engaged workforce – one that is enthusiastically willing to give more than just what is required to hold onto their jobs – contributes to better business performance. It also helps to achieve the aims and aspirations contained in the company mission statement. Conceptually, this all makes sense. But practically, it can be very difficult to do. Why? Because according to a survey by the Conference Board of Canada, 55 per cent of employees say they are dissatisfied with their jobs. Consequently, the opportunity exists for many companies to enhance the firm’s performance by improving employee engagement.Why are there such dramatically better results for firms with engaged employees? It’s because those employees are both passionate about their jobs and have emotionally bonded to their organizations. They are willing to give that elusive discre-tionary effort that drives a more intense strategic focus, higher efficiency and better productivity. Accordingly, eliminating workplace alienation and creating an engaged workforce have become the new mantras for progressive companies in every industry, including those in the field of hard surfaces. And it doesn’t need to be complicated. Concentrate on the following three actions:

Building employee engagement Increased profit and staff motivation might be just a compliment awayBy Dr. Chris Bart, F.C.A.

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HARDSURFACES 13 THE VOICE OF THE HARD SURFACES INDUSTRY

1. Make sure they know what to do and why.

Be extremely clear about organizational goals and obsessively communicate to employees how their work – both collectively and individually – contrib-utes to the organization’s success and, in particular, its mission. Everyone wants to feel important and to feel that what they do matters. Those feelings are not always so easy to obtain, however, especially for those performing boring, routine and repetitive frontline jobs. But it is the responsibility of the “nearest leader” (i.e., the immediate supervisor) to help those individuals see the higher purpose in their work and that an organization is measured through the eyes of the customer on every single activity, regardless of how big or small. Everyone is therefore depending upon them to do their job with excellence or else the whole organization could fail. This needs to be very explicitly stated.

2. Say “thank you” – and mean it! At the top of the list of practices that increase an organization’s level of employee engagement is the simple act of regularly and sincerely thanking employees and praising them for their work. Publicly acknowledging exceptional work is considered espe-cially important, though rewarding the routine and commonplace efforts is also encouraged, such as for good attendance. One organization I know gives each of their team leaders $100 per week for undefined team-building activities, with the only restriction being

that the activities must occur outside normal working hours. The idea is that if a team leader can strengthen the personal non-work bond between team

members during off-hours, then asking for job-related favours at work will not seem as such an imposition, because it’s now a friend, someone you’ve grown to like, asking for help.

3. Development and training – the rewards they value.

Finally, most employees want to know that they have avenues for advancement in their organizations if they want them. This means there must be career development and training opportun-ities at every level in the company, and supervisors should be required to regularly discuss ways to help interested employees achieve them. Nowhere is this more important than for employees at the bottom of the ladder.

Great organizations search for ways to get the competitive edge. Many are over-looking an effective strategic weapon that is standing right in front of them: their workers. Creating an inspired and engaged workplace will not occur by happenstance. It requires a leadership team, from the job site supervisor to the top boss that understands and values its importance. And when you create this culture of engagement, it won’t be long before your competition’s customers choose to do business with you.

Dr. Chris Bart, F.C.A., is the author of the mission implementation and leader-

ship book A Tale of Two Employees and the Person who Wanted to Lead

Them, which has been one of the top 10 bestselling business books in Canada for 10 consecutive years. He can be reached

at www.corporatemissionsinc.com

Research shows that regardless of the economic c i r cums t ances , having an engaged workforce – one that is enthusiasti-cally willing to give more than just what is required to hold onto their jobs – contributes to better business performance.

The Possibilities are EndlessVA N C O U V E R · B U R N A B Y · C A L G A R Y · E D M O N T O N · W I N N I P E G

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Page 14: Building Employee 72ND ANNUAL - TTMAC

DCOF slip test

HARDSURFACES 14 LA VOIX DE L’INDUSTRIE DES SURFACES DURES

A significant use of ceramic tile and stone involves wet areas requiring long-term control of intermit-tent and/or constant presence of moisture.North America is switching from Static COF

(SCOF) with ASTM C1028 method to Dynamic Coefficient of Friction COF (DCOF) with the BOT 3000E to the new recognized and accepted standards ANSI A137.1.Importantly, because of the withdrawal of CGSB M75.1-88, testing for the DCOF under ASTM C1028 for slip resistance is no longer recognized, and is being replaced by the Dynamic

Coefficient of Friction (DCOF) test referenced in ANSI A137.1-2012 (Section 6.2) that uses a factory calibrated and validated portable testing apparatus called the BOT-3000E Digital Tribometer, a self-propelled device that uses various sensor materials. The BOT 3000E is a portable machine, which means that it could be used in a laboratory or in the field for testing DCOF.

Why the switch to DCOF AcuTest? (Sometimes called kinetic coefficient of friction) This is the ratio of force necessary to keep a surface already in motion sliding over another divided by the weight (or normal force) of an object. This force is a material’s property of two surfaces.Dynamic testing is done in many other countries. Generally, a more repeatable predictor of slip resistance DCOF is a more suitable test of polished and highly smooth surfaces. DCOF measures COF when the sensor is already in motion, which better simulates human ambulation at the time of a slip.

TTMAC now offers this testing service in our Concord, Ontario office and laboratory.

New Requirements, New Method and New Threshold for DCOF Slip Test on Tile

450 LIMESTONE CRESCENT TORONTO, ON M3J 2S4

Ph: 416.663.9615Fx: 416.663.0196

[email protected]

www.PrestigeGraniteDesign.com

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event schedule 2015

Business Showcase

For current dates and locations please visit ttmac.com

MAY

May 21 Vancouver Bocce Tournament

JUNE

June 10 Board of Directors Meeting

June 11-14 Quebec City Convention – Chateau Frontenac

JULY

July 9 Toronto TTMAC Golf Tournament

AUGUST

August 14 Vancouver TTMAC Golf Tournament

DECEMBER

December 2-3 Toronto IIDEX Canada The Buildings Show

December 3 Toronto Social Night – Steam Whistle

December 4 Toronto Board of Directors Meeting

BE CURRENT ORDER UPDATED SPECIFICATION GUIDES TODAY

09 30 00 Tile Installation Manual

09 66 00 Terrazzo Installation

Manual

Terrazzo Colour Plate Brochure

Dimension Stone Guide

Hard Surface Maintenance Guide

Our newly released 2012-2014 edition is a necessary addition to any library. This specification guide has been reformatted and updated to include new details pertaining to the installation of gypsum-based underlayments, sound control, installing over green concrete as well as incorporating the new master specification format and division numbers. Also included are new details outlining the installation of glass format tile, the conversion of ANSI Standards for mortars and grouts to ISO Standards, and new recommendations for flatness tolerances. A “must-have” for every architectural office.

Updated with the new master specification format, this edition has been rewritten to provide user-friendly access to all information pertaining to terrazzo installations, including the addition of LEED information, new details, glossary terms and the history of terrazzo.

Newly released (2013) and updated brochure with 54 epoxy and 36 cementitious terrazzo current colour plates.

This new guide has been completely rewritten as an education tool, not only to assist in the understanding of natural stone but also to provide guidelines pertaining to the most current procedures required for successful installations. A “must-have” for every office.

This maintenance guide has been compiled as a means of simplifying and standardizing maintenance procedures for terrazzo, tile and natural stone installations. With appropriate maintenance procedures, hard surface products will last a lifetime. A “must-have” publication!

TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA Head Office : 163 Buttermill Avenue, Unit 8, Concord, Ontario L4K 3X8

T: 905.660.9640 800.201.8599 F: 905.660.0513 Western Office: 108 – 3650 Bonneville Place, Burnaby, B.C. V3N 4T7

T: 604.294.6885 F: 604.294.2406 Email: [email protected] Website: ttmac.com

HARDSURFACES 15 THE VOICE OF THE HARD SURFACES INDUSTRY

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Page 16: Building Employee 72ND ANNUAL - TTMAC

BE CURRENT ORDER UPDATED SPECIFICATION GUIDES TODAY

09 30 00 Tile Installation Manual

09 66 00 Terrazzo Installation

Manual

Terrazzo Colour Plate Brochure

Dimension Stone Guide

Hard Surface Maintenance Guide

Our newly released 2012-2014 edition is a necessary addition to any library. This specification guide has been reformatted and updated to include new details pertaining to the installation of gypsum-based underlayments, sound control, installing over green concrete as well as incorporating the new master specification format and division numbers. Also included are new details outlining the installation of glass format tile, the conversion of ANSI Standards for mortars and grouts to ISO Standards, and new recommendations for flatness tolerances. A “must-have” for every architectural office.

Updated with the new master specification format, this edition has been rewritten to provide user-friendly access to all information pertaining to terrazzo installations, including the addition of LEED information, new details, glossary terms and the history of terrazzo.

Newly released (2013) and updated brochure with 54 epoxy and 36 cementitious terrazzo current colour plates.

This new guide has been completely rewritten as an education tool, not only to assist in the understanding of natural stone but also to provide guidelines pertaining to the most current procedures required for successful installations. A “must-have” for every office.

This maintenance guide has been compiled as a means of simplifying and standardizing maintenance procedures for terrazzo, tile and natural stone installations. With appropriate maintenance procedures, hard surface products will last a lifetime. A “must-have” publication!

TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA Head Office : 163 Buttermill Avenue, Unit 8, Concord, Ontario L4K 3X8

T: 905.660.9640 800.201.8599 F: 905.660.0513 Western Office: 108 – 3650 Bonneville Place, Burnaby, B.C. V3N 4T7

T: 604.294.6885 F: 604.294.2406 Email: [email protected] Website: ttmac.com

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2015 CO-OPERATIVE MARKETING PROGRAM SPONSORS

PLATINUM SPONSORSHIP

Caesarstone Canada Inc. Custom Building Products Dal

Tile Canada Inc. Schluter Systems Canada Inc.

GOLD SPONSORSHIP Ames Tile & Stone Ardex

Canada Centura Floor and Wall Fashions

Flextile Limited Mapei Inc.

Olympia Tile International Inc. Sika Canada Inc.

SILVER SPONSORSHIP Apex Granite & Tile Inc. Bridgewater Tile Limited

Flesher Marble & Tile 1910 Ltd. Key Resin Company

QEP Co. Inc. – Roberts Company Canada Selyan’s Flooring Inc. Sherwin

Williams/General Polymers Twin City Tile Co. Ltd.

BRONZE SPONSORSHIP

Bordt & Sons Tile and Granite Ltd. Bullnose Tile & Stone Ltd.

CGC Inc. Domus Terrazzo Supply Co.

Duron Ontario Ltd. Fontile Corporation

Franklin Terrazzo Company Inc. Huard Marble and Tile

Innocon Ready Mix Italbec International Inc.

Lafarge Canada Manhattan American Terrazzo Strips Co.

Star Tile Co. Ltd. Terrazzo, Tile and Marble Guild of Ontario

Thames Valley Brick and Tile Tile Ideal

York Marble, Tile & Terrazzo

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Ames Tile & Stone Ltd. .......................................................................13 www.amestile.com

Apex Granite & Tile Inc. ......................................................................18 www.apexgranite.com

BACU Canada ......................................................................................8 www.bacu.ca

Bridgewater Tile Inc. ...........................................................................15 www.bridgewatertile.com

Coloured Aggregates Inc. ....................................................................18 www.colouredaggregates.com

Custom Building Products ....................................................................5 www.custombuildingproducts.com

Flextile Ltd. ................................................................ Inside Back Cover www.flextile.net

Jensen Contract Flooring Ltd. .............................................................14 www.jcfgroup.ca

Professional Services Directory • 2015 Volume 24 Issue 1

LGR Tiles Ltd. ....................................................................................12

www.lgrtiles.com

Mapei Inc. ................................................................Outside Back Cover

www.mapei.com

Olympia Tile International Inc. ............................................................11

www.olympiatile.com

Prestige Granite Design ......................................................................14

www.prestigegranitedesign.com

Proma Adhesives Inc. ...........................................................................7

www.proma.ca

Schluter Systems ....................................................... Inside Front Cover

www.schlutersystems.ca

What colour is your challenge?For over 40 years, Coloured Aggregates has helped builders, architects, designers and landscapers find exactly the right architectural aggregates and sand for each and every project: materials with the right performance, the right texture, the right size and, above all, exactly the right colour.

158 Don Hillock Drive, Unit 12+13, Aurora, Ontario L4G 0G9 • Tel: (416) 491-0230 or 1-800-465-5066 Fax: (416) 494-1014 • www.colouredaggregates.com • [email protected]

HARDSURFACES 18 LA VOIX DE L’INDUSTRIE DES SURFACES DURES

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MAPEI is serving up something lite and NEW!

Premium, Highly Deformable, Lightweight Thin-Tile Mortar with Polymer

• Polymer-enriched for high performance and deformability

• Extended coverage formula for most types and sizes of thin tiles

• 25-lb. (11,3-kg) bag provides the same coverage as a 50-lb. (22,7-kg) bag of a standard polymer-modified mortar

• Superior transfer promotes full coverage for tile panels

• Excellent wet-out characteristics promote bonding

MAPEI Ultralite™ S2

simplifying the... ✔ Installation challenges of large-format thin tiles ✔ Transportation of products ✔ Ease of application and so much more.

15-1111 HardSurfaces_UltraliteS2.indd 1 2/9/15 4:21 PM