Building a World Class Organization Part 1
-
Upload
salvador-de-la-barrera -
Category
Documents
-
view
71 -
download
1
Transcript of Building a World Class Organization Part 1
Part 1Creating a Leadership Edge
2
Leadership in China and Asia
• Why is leadership important to understand, particularly in Asia?
• What are the difference in leadership styles?
• If it is becoming a global world why not just use global leadership techniques?
• What makes an effective leader – world class?
• What are the predominant leadership style in Asia/China?
• Why is leadership so critical and what is expected from Western leaders?
Cat can be black or white, so long as catches rat
3
Leadership in China and Asia Pacific
• How do you move beyond managing – to leading?• Is image and reputation important?• How do you make your people effective leaders?
• What are good and bad leaders?
• What are the most common leadership challenges in China and Asia
• What is the role of “vision’ in Asia and China?
Cat can be black or white, so long as catches rat
4
Leadership Challenges in China / Asia?
Cat can be black or white, so long as catches rat
5
Lets look at Global / World Class Leadership (The Global Perspective)
Leadership styles• Directive• Participative• Empowering• Charismatic• Celebrity
Flowers look different to different eyes
D. Quinn Mills – Harvard Business School
6
Nine Attributes of Great Leaders
There are nine key qualities that research shows people seek in successful leader:
• Passion• Decisiveness• Conviction• Integrity• Adaptability• Emotional Toughness• Emotional Resonance• Self-knowledge• Humility
when you paint a dragon, dot its eyes
D. Quinn Mills – Harvard Business School
7
I. Guanxi 关系II. Reciprocity 互惠
III. Mianzi 面子IV. LiJie 禮節V. Keqi 客 氣VI. Inner and Outer Circles 內 , 外圈子
Key Concepts to Master For Leading In Chinese Environment
8
Organization Characteristics-Chinese Organizations
• Centralized decision-making• Low structuring of activities• Collectivism--group behavior • Strong family managerial roles and
ownership (outside of China)• Focus on what is practical• No clear job description and work
procedure. • Occasional role conflict.
Better to do without books than just believing anything
9
Chinese Leadership Philosophy
• Future view with present focus. • Self-confidence.• Long working hours• patience and endurance• More relationship oriented as opposed to
performance-oriented• Expect obedience, reliability and
trustworthiness
Good medicine is bitter to the taste
10
Asian Leadership Styles
• Visionary• Ability to Execute• Inspire, yet effective use of fear• Achievement oriented• Pro – Risk• Learn and Upgrade• Moral Character (outside of China)• Personal Ambition• Reliance on Guanxi
Swallows know not the lofty ambitions of eagles
11
What Are The Differences In Styles Between West and Asia?
12
What Do You Need To Be Successful As A Leader In Asia
Ivory does not come out of a dog’s mouth
• Technical expertise• Management experience• Ability to manage difficulty• Ability to work with a smaller, less
experienced support team
• Confront unique problems and challenges• Multi-cultural leadership experience.
13
Key Attitudes Necessary to Success in China
• Building relationships• Willingness to absorb culture• Willing to learn• Humility• Firmness• Patience• Moving fast
Without climbing maintain, cannot see plain
14
Shifting from “Managing to Leading”
Leaders and managers……Managers administer, ……………………….......Managers ask how and when, …………………Managers focus on systems, …………………..Managers do things right, ………………………Managers maintain, ……………………………..Managers rely on control, ………………………Managers have a short-term perspective,……. Managers accept the status-quo, ………………Managers have an eye on the bottom line, …..Managers imitate, …………………………………Managers emulate the classic good soldier, ..Managers copy, ……………………………………
…….Warren Bennis
leaders innovate leaders ask what and why leaders focus on people leaders do the right things leaders develop leaders inspire trust leaders have a longer-term perspective leaders challenge the status-quo leaders have an eye on the horizon leaders originate leaders are their own person leaders show originality
If the horse dies, then you have to walk
15
Leaders are inspiring visionaries, concerned about substance;
Managers are planners,
concerned with process
……Abraham Zaleznik
Managing and Leading
If the horse dies, then you have to walk
16
What Needs To Be Done – First and Foremost VISION
• Do you have a compelling vision for Asia and China?
17
Leadership and vision
What Does a Vision Mean?
• No matter how one defines leadership, it typically involves an element of vision. A vision provides direction to the influence process.. A vision, for effectiveness, should:
– Appear as a simple, yet vibrant, image in the mind of the leader – Describe a future state, credible and preferable to the present state – Act as a bridge between the current state and a future optimum state – Appear desirable enough to energize followers – Succeed in speaking to followers at an emotional or spiritual level
(logical appeals by themselves seldom muster a following)
Sparrow may be small but it has all the vital organs
18
What Does a Vision Mean
Spilt water cannot be retrieved
Examine from three perspectives:1) Service / Business offerings
and markets served
2) Organization and People
3) Customers and Stakeholders
Vision Creation Steps
1) Current situation
2) Future Desired State
3) Vision statement
19
Your Image As A Leader – Why Important?
• Staff, partners, clients are always assessing you• They will be quick to come to conclusion• First impressions last forever – in Asia they are
superficial
• Consciously ‘crafting your image is what you want –”what kind of leader do I want to be”?
Do not wait until you’re thirsty to dig a well
20
What Image Do You Want? (exercise)
21
How to build your image? (your plan)
22
Building the Leadership Skills of Your Players
Challenges• Over reliance on “the leader” in Asia• Makes it hard to step up• People tend to defer to the senior or second
in charge• Managers don’t want to be see to challenge
authority• Leadership is not stressed in China…….lots
of managers
A tree has its roots, a stream its source
23
Building the Leadership Skills of Your Players
The plan• Set the leadership imperative—they are all
currently leaders• Give me leadership tasks i.e. leading
meetings projects• Allow them to shine – give them exposure
i.e company conferences• Build leadership skills – training
A tree has its roots, a stream its source
24
Smart Communication is the Key in Building Your Build Your Leadership Effectiveness
• Communicate:– Frequently
– Always keeping image in mind– With stature and purpose– With different modalities– Know your audiences and responses
– Have someone in charge of your communication • Remind• Schedule
• Check