Building a Smarter Learning Ecosystem (ATD Core 4)
Transcript of Building a Smarter Learning Ecosystem (ATD Core 4)
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@JD_DillonSeptember29,2017#atdcore4
SMARTERBUILDINGA
ECOSYSTEMLEARNING
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JDDillonPrincipalLearningStrategist,Axonify
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@JD_DillonCrescendo
Organizationsarecontinuouslyevolvingecosystems.
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@JD_Dillon
Everyrole+decisionisconnectedinavarietyofways.
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Wikispaces @JD_Dillon
Justlikeinnature,differentorgecosystemsaremadeupofdifferentbutequallyimportantcomponents.
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Disney Kaplan @JD_Dillon
IlearnedthisquicklywhenImovedfromthemagicalworldofDisney…
…totheacademicworldofKaplan.
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Bersin Research Bulletin, Meet the Modern LearnerNovember 26, 2014 iStock @JD_Dillon
Theworldofworkcontinuestoevolve.
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iStock @JD_Dillon
Employeesareconstantlyinundatedwithinformation.
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Pexels @JD_Dillon
Anacademicapproachcannotkeeppacewiththeirneeds.
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Experience
Peers
Resources
Managers
SMEs
Training
Mentors
Education
TeachingPexels @JD_Dillon
WemustenablelearninginthewaysitREALLYoccursintheworkplace.
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Recognizes thatmostlearninghappensnaturallyinthework
Appreciates thatpeopledrivetheirownlearningandsolvetheirownproblems
Values allformsofworkplacelearning
Realizes it’saboutmeasuringimpact,nottrackingconsumptionandcompletion
Understands theworldischangingfast
JaneHartLearningintheModernWorkplace
ModernLearningOrganizationMindset
@JD_Dillon
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Pexels @JD_Dillon
Toeffectivelysupportamodernecosystem,L&Dmustescapethetrainingbubble.
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CONTENT EXPERIENCE@JD_Dillon
Wemustshiftourfocusfrom to
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iStock Axonify @JD_Dillon
Wemustapplyanecosystemmentalitytothewaywesupportourcomplexworkplaces.
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SMARTER6Stepstoa
ECOSYSTEMLEARNING
iStock @JD_Dillon
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DiagnoseYourWorkplaceEcosystem1|
@JD_Dillon
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Authority
Pexels @JD_Dillon
Whoinfluencesthewayworkisdone?
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Priorities
Pexels @JD_Dillon
Howareprioritiesidentified+reinforced?
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Logistics
Pexels @JD_Dillon
Howdoesenvironmentandcontextimpactthework?
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Resources
Pexels @JD_Dillon
Whattoolsareusedtodothework?
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Information
Pexels @JD_Dillon
Howdoesinformationflowthroughtheorganization?
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@JD_Dillon
Howdothesefactorsinfluencethework(andlearning)experience?
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MapYourLearningEcosystem2|
@JD_Dillon
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HIGH
LOW
PRIORITY
FormalTraining
InformalTraining
SharedKnowledge
ManagerSupport
Reinforcement
PerformanceSupport
@JD_Dillon
Howdoyoucurrentlyprioritizethewaysyousupportworkplacelearning?
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HIGH
LOW
AVAILABILITY
PRIORITY
FormalTraining
InformalTraining
ManagerSupport
SharedKnowledge
Reinforcement
PerformanceSupport
@JD_Dillon
Istartedhere…
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@JD_Dillon
… noticedthedisconnectbetweenmystrategiesandthewaylearningreallyhappensatwork…
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BobMosher+ConradGottfredson
@JD_Dillon
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Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining
AVAILABILITY
PRIORITY
@JD_Dillon
…andshiftedourecosystemstructuretothismorebalanced,
modernapproach.
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Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining IdentifyYourTactics3|
AVAILABILITY
PRIORITY
@JD_Dillon
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SharedKnowledge
Pexels @JD_Dillon
Enableaccesstoshareinformationasthefoundationofallworkplacelearning.
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PerformanceSupport
Pexels @JD_Dillon
Provideaneasy+reliablewayforpeopletogethelp.
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ContinuedReinforcement
Time @JD_Dillon
Reinforcethemostimportantknowledgecontinuouslytoensureretentionandapplication.
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ManagementSupport
iStock @JD_Dillon
Enablemanagerstocloseperformancegapswithmeaningfulcoaching+feedback.
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On-DemandTraining
Pexels @JD_Dillon
Provideadditionalstructurewhenneeded.
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FormalTraining
Pexels @JD_Dillon
Pushonlywhennecessary.
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Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining
AVAILABILITY
PRIORITY
@JD_Dillon
Makelearning+supportsimpler,consistent+employee-focused.
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ApplyYourFramework4|
Pexels @JD_Dillon
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Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining
AVAILABILITY
PRIORITY
ContextCriticality
ComplexityTimelinessContent
MotivationData
@JD_Dillon
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Unstructured
Structured
SharedKnowledge
PerformanceSupport
?
AVAILABILITY
PRIORITY
@JD_Dillon
Applyonlytherightlayers+tacticstosolveproblemsbasedonframeworkconsiderations.
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Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
FormalTraining ?
AVAILABILITY
PRIORITY
@JD_Dillon
Addslayers/tacticstosolvemorechallengingproblems.
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Reinforcement
Behaviors
Analytics
Motivation Feedback
SharedExperience
CommunityofKnowledge
Events
OnlineContent
Activities
Messaging
KnowledgeGrowth
BusinessResults
Experiencecontinuouslearning
@JD_Dillon
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EvolveYourSkills5|
@JD_Dillon
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Enablement
Science of Learning
Curation
Connected Experiences
TrainingSmarter
NewWorldofL&D
Measurable Results
@JD_Dillon
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GetStarted!6|
@JD_Dillon
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Talkecosystem
ThinkPERSONfirst,employeesecond
Runadiagnostic
Mapyourlearningecosystem
Identifyyourtactics
Escapethebubble
Startsmall|ThinkBIG
@JD_Dillon
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DiagnoseYourWorkplaceEcosystem1|
MapYourLearningEcosystem2|
IdentifyYourTactics3|
ApplyYourFramework4|
EvolvetheExperience5|
GetStarted!6|
SMARTER6Stepstoa
ECOSYSTEMLEARNING
@JD_Dillon
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EverythingimpactsEVERYTHING!@JD_Dillon
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www.slideshare.net/JDDillon
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ModernLearningThoughtLeaders
JaneHart ArunPradhan ClarkQuinn JoshBersin
@JD_Dillon
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@JD_DillonSeptember29,2017#atdcore4
SMARTERBUILDINGA
ECOSYSTEMLEARNING