BTEL Solution Client

12

description

BTel SOlution

Transcript of BTEL Solution Client

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BAKRIE TELECOM AT GLANCE

 Started to operate as a Fixed Wireless Telecommunication Service Provider

 Bakrie Telecom was first established as PT RATELINDO

 PT RATELINDO transformed itself into PT Bakrie Telecom.

 Bakrie Telecom's management was strengthened by a teamof highly capable professionals 

 BTEL has National license that enable to

operate nationally.

 Bakrie Telecom launch new product brand called Wimode

Bakrie Telecom has Int. direct dialing (IDD) license 

 Finished its landing point construction in Batam as Int. Gateway)

 Cooperation with Telstra, the largest network provider in Aspac

 Introducing “SLI Hemat 009”, the clear channel International Direct Dialing

 Ready to enter the wholesale and corporate market for Dedicated

Internet Services powered by Telstra

2007

2003

2004

2005

1993

2008

2009

2012 Launch “Esia BizMax” services, combine voice, data and connectivity special for

corporate customer

2010 Launch “AHA” broadband internet service using EVDO technology ( up to 3.1 Mbps)

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Voice SolutionMobile Data

Services

Closed User Group Esia Max-D

IP-PBX

Data Connectivity

Internet

B2B BusinessBakrie Telecom

SLI 009

VoIP 01010

 

Audio

Conference System

FWT/

FWP

BlackBerry Internet

Service (BIS)

Mobile

Surveillance

Mobile VPN

International Private

Leased Circuit

Domestic Private

Leased Circuit

IP-VPN

 

IP-VPN

 

Metro

 Link

IP

 Transit

Dedicated

Internet

Shared

Internet

   I  n   t  e  r  n  a   t   i  o  n  a   l

  s  e  r  v   i  c  e  s

B2B PRODUCTS

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COVERAGE AREA

4Roof top sites in

Jakarta

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CONTACT CENTER SOLUTION PARTNER 

BackgroundBakrie Telecom partners and its partner, Mitra Kreasindo –a leading contact

center and CRM solution- to provide an all IP universal access contact center

on demand system for customer care solution, telemarketing, debt collection,

helpdesk, hotlines services and product info requests

Facilities

(a) Hosted Facility (a) Workstation View

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FACILITIES 

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E1 SIP SOLUTION

202.152.200.66

MSC PG

Btel Voice Gateway

Client Voice Border

Btel Voice Border

IP ………..

Client Voice Gateway

Customer Datacenter

SIP Connect

IIX or OIX

Cyber Building

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FWT SOLUTION

Ext #1

Ext #2

Ext #3

Mobile/PSTN

Network

customers

staffs

FWT services for

<8 lines = costs

saving 

FWT

w/ ESIA lines

Call centers

FWT SERVICES FOR

BRANCH OFFICES

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COST SAVINGS

Call Type Esia

(Tariff per

menit)

Indosat

(Tariff per

menit)

Telkom

(Tariff per

menit)

Time unit Per second Per 6 second Per 20 second

To PSTN

(Tariff/minute)

- SLJJ (zone 3/4/5) 900 1000/1700/2000 1100/1770/2100

To Cellular

(Tariff/minute)

- Local 540 640 569

- SLJJ (zone 3/4/5) 900 1450/2100/2500 1650/2151/2610

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TARIFF COMPARISON

ITEM ESIA - IP PBX TELKOM

SAVINGS ESIA/ TO

TELKOM (PER MINUTE

BASED)

Voice

On-Net

Local On-net 2/second 640 /minute 81.25%

SLJJ On-net with 01010 2/second 550 - 870 / 20 second 86.21%

Local Off-net GSM

0 - 20 km 9/second 640 /minute 34.38%

>20 km 9/second 640 / minute 34.38%

SLJJ Off-net PSTN/GSM

30 - 200 km 15/second 550 / 20 second 49.09%

200 - 500 km 15/second 717 / 20 second 60.95%

>500 km 15/second 870 / 20 second 67.82%

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VALUE ADDED: JOINT MARKETING

Telemarketing to Esia postpaid customer to offer the Wana

 Artha Life program

SMS broadcast to Esia subscribers that could be groupedby region/area, customer demographic etc. Contoh script:

“Daftar diskon 10% premi Asuransi Wana Women Care dengan

menunjukkan SMS ini ke cabang Wana Artha Life terdekat. Promo

berlaku s/d Tgl 1 November 2013” 

Road shows at Gerai Esia

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