Bringing Your Online Community to Life
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Transcript of Bringing Your Online Community to Life
with Alexandra Samuel, Social SignalNetSquared
May 28, 2008
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Bringing Your Online Community to Life
Make your site’s participation explode when you....
Motivate your usersGet great content
Get buzz and links on other sitesHelp your users have fun online
An effective invitation...• Gives a succinct summary of your
community’s purpose
• Offers clear and compelling value for visiting
• Moves people quickly from viewing to action
• Nudges people to act with incentives
Session rules: option 1option 1• No computers.
• No repeating anything that is said in this session outside the session.
3.No side conversations.
• No giving prizes to people who haven’t participated.
• No interrupting.
Session rules:option 2option 2
• More wisdom: If the Net can help you bring more wisdom into the room, go for it. Feel free to peek over your neighbour’s shoulder to see what they’re exploring.
• More disclosure: Learned something? Share it via blog or twitter, and tag it N2Y3.
3.More sharing: if you and your neighbour have a great insight, speak up!
• More sugar: Enjoy your chocolate any time. Sugar highs may be documented with embarrassing Flickr photos.
• More talking: The more you talk, the more you’ll eat.
The role of rules
• rules as content: tone matters
• give dos, not don’ts
• engage your community in rule-setting
• make them fun
Ownership=interest
• Let your users drive
• Build from the assets you have
Effective animation
• Focus on promoting conversation
• Make it happen, don’t wait for it
• Connect like-minded participants
• Connect complementary threads
• Plan proactively, implement reactively
Gateway participation
• Provide low-threshold options like:
• voting
• rating
• reviewing
• commenting
Balance quantity & quality
• invite volume, promote quality
• renew participation with fresh invitations
• gently inhibit over-participation