Bringing Your Online Community to Life

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with Alexandra Samuel, Social Signal NetSquared May 28, 2008 Win a podcasting mike, iTunes gift cards and more great prizes! Bringing Your Online Community to Life Make your site’s participation explode when you.... Motivate your users Get great content Get buzz and links on other sites Help your users have fun online

description

Alexandra Samuel's presentation at NetSquared 2008.

Transcript of Bringing Your Online Community to Life

Page 1: Bringing Your Online Community to Life

with Alexandra Samuel, Social SignalNetSquared

May 28, 2008

Win a podcasting mike,

iTunes gift cards and more

great prizes!

Bringing Your Online Community to Life

Make your site’s participation explode when you....

Motivate your usersGet great content

Get buzz and links on other sitesHelp your users have fun online

Page 2: Bringing Your Online Community to Life

An effective invitation...• Gives a succinct summary of your

community’s purpose

• Offers clear and compelling value for visiting

• Moves people quickly from viewing to action

• Nudges people to act with incentives

Page 3: Bringing Your Online Community to Life

Session rules: option 1option 1• No computers.

• No repeating anything that is said in this session outside the session.

3.No side conversations.

• No giving prizes to people who haven’t participated.

• No interrupting.

Page 4: Bringing Your Online Community to Life

Session rules:option 2option 2

• More wisdom: If the Net can help you bring more wisdom into the room, go for it. Feel free to peek over your neighbour’s shoulder to see what they’re exploring.

• More disclosure: Learned something? Share it via blog or twitter, and tag it N2Y3.

3.More sharing: if you and your neighbour have a great insight, speak up!

• More sugar: Enjoy your chocolate any time. Sugar highs may be documented with embarrassing Flickr photos.

• More talking: The more you talk, the more you’ll eat.

Page 5: Bringing Your Online Community to Life

The role of rules

• rules as content: tone matters

• give dos, not don’ts

• engage your community in rule-setting

• make them fun

Page 6: Bringing Your Online Community to Life

Ownership=interest

• Let your users drive

• Build from the assets you have

Page 7: Bringing Your Online Community to Life

Effective animation

• Focus on promoting conversation

• Make it happen, don’t wait for it

• Connect like-minded participants

• Connect complementary threads

• Plan proactively, implement reactively

Page 8: Bringing Your Online Community to Life

Gateway participation

• Provide low-threshold options like:

• voting

• rating

• reviewing

• commenting

Page 9: Bringing Your Online Community to Life

Balance quantity & quality

• invite volume, promote quality

• renew participation with fresh invitations

• gently inhibit over-participation

Page 10: Bringing Your Online Community to Life

Thank you

Alexandra SamuelSocial Signal

[email protected]