Bring the Best Search for Sitecore to Your Clients Brussels 25.6 -...

Bring the Best Search for Sitecore to Your ClientsBrussels 25.6.2015

Seamus O’RiordanManager, Strategic Alliances

Wim NijmeijerSenior Sales Engineer

Henry de JongMD EMEA

Copyright © 2015 Coveo Solutions Inc. - All rights reserved. Proprietary and CONFIDENTIAL

Website Search & Relevance technology - solutions

How Advanced Search-Powered Websites Create Competitive Advantage for your Customers

« The future of Search is contextual knowledge - - leveraging yourown data to help you and your customers »

Marissa Meyer, President & CEO of Yahoo at the CES keynote, Jan 7 2014

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►Search Drives Sales Performance

37% Time on Site

5% # of Visitors

20% # of Repeat Visitors

300% # of Searches

33% # of Page Views

10%Conversions

25% of all negative customer comments are search related

Website Search is Business-Critical, and Marketers Should Own it, 2014


Coveo for Sitecore Intro

Live demo

Results

Q&A

Topics


Coveo for Sitecore


For the Marketer For the IT Manager For the System Integrator

Own the search experience

• Configure search relevance

• Unify multiple data sources: communities, DB

• Control multiple channels: web, mobile

• Personalize content using xDB

Leverage advanced search VS building poor temporary search

• Control on Search function

• Advanced security controls

• Platform compatibility (.NET, Azure)

Become a strategic consultant

• Focus on high, strategic value work

• Leverage to full product stack

Metric Metric Metric

Sites providing their visitors with effective search capabilities perform better:

Marketing own the website search experience:

Temporary boosting Track performance and act on it

Unified access layer built to have IT team focus on more strategic/ $value initiatives:

Migrating to Sitecore VS connecting Build search powered content Build very advanced search UI Responsive design

Sort term approach VS long term

Billable hours for body shop vs Focus on customizing

Ensure overall Secure better customer adoption

JS UI = Game changer

Why Coveo for Sitecore?


Sitecore Content IndexingComplete SearchProvider Implementation

User InterfaceJS UI Framework, WebForms & MVC Controls

Sitecore SecurityEarly-binding, Doc-level Security

Multilingual Search40+ Recognized Languages

Relevance TuningAdvanced Ranking Tuning Functionalities

Web ConnectorIncluded with Gold Support Plan

Search AnalyticsIncluded with Gold Support Plan

Coveo for Sitecore – Free Edition


Search AnalyticsPowered by Coveo Cloud Platform

External SourcesWeb, Database, File Share, Connector framework500K documents per Sitecore installs

Profile based personalizationLeveraging Sitecore xDB

Ranking EditorFine tune the ranking using a rule based engine

Coveo for Sitecore – Enterprise Edition

Demonstration

Wim Nijmeijer

Senior Sales Engineer


Every Sitecore Website Needs Coveo

Capture what visitors want

Search box queriesConversational Facets

Deliver Personalized content

Personalize LayoutPersonalize Content

DiscoverUsers behavior

Search AnalyticsDead Ends / top results

Empower Marketers to act

Content GapsDynamic personalization

1 2 3 4

Coveo for Sitecore is the ONLY technology that enables a website to…

Wrap up


Developer PortalDevelopers.coveo.com

Question & Answers PortalAnswers.coveo.com

Technical BlogSources.coveo.com

Resources

http://developers.coveo.com/

http://answers.coveo.com/

http://sources.coveo.com/


ObjectivesSpecialized search experiences per visitor type (18+)Maximize engagement with contentSeamless mobile accessStreamlined management

ContentSitecore10+ external websitesPersonify AMS

Highlights

+900%Search depth

+48%Time on site

-45%Abandonment rate


Enterprise Search Technology

1 Technology platform

60+ SI partners globally

1000 Installations

Magic Quadrant for Enterprise Search


NeedAdvanced Search functionality Product Search: library >5,000 Filters, facets, relevancy tuning

Business CasePoor search functionality impacting revenue Improve conversion ratesPersonalization on 3 Audiences(Professional, Retailers and Homeowners)

HighlightsSearch as you typeRecent searches Omnibox result list Full search result list

SubZero / Wolf


Advisory Board Company

NeedsExpertise findingFull Text SearchVery Advanced Navigations

HighlightsSecurity within search resultsExperts Recommended per Content searched for


100 + Coveo for Sitecore Clients Worldwide


Coveo for SitecoreFree Edition

Coveo for SitecoreEnterprise Edition

Sitecore content indexing

User Interface

Sitecore security

Multilingual search

Relevance API

Search Analytics Included in Gold support

External sources Web included in Gold supportWeb, Database, File System,

Connector Framework Included

xDB-based personalization

Ranking Editor

Free vs Enterprise


Download the Free Editioncoveo.com/sitecore

Become a PartnerFriend of Coveo Program

Reach out directly to [email protected]

How To Engage

Seamus O’RiordanManager, Strategic Alliances [email protected]

Wim NijmeijerSenior Sales Engineer [email protected]

Henry de JongMD EMEA [email protected]

http://www.coveo.com/sitecore

mailto:[email protected]




Questions?


Free Edition – Support Plans (Optional, $USD)Development (monthly) Production (requires 1-year contract)

Bronze Silver Gold

Included modules

Coveo Usage Analytics

Web Connector (500K items per Install)

Coverage Business hours Business hours 24/7 coverage 24/7 coverage

Responsetime

2 hours (Critical issues)

4 business hours (High)

2 business days (Medium)

1 business day (Critical issues)

1 business day (High)

2 hours (Critical issues)


1 business day (Medium)

2 business days (Low)

1 hour (Critical issues)


1 business day (Medium)

2 business days (Low)

Incidents Unlimited Unlimited Unlimited Unlimited

Contacts 2 contacts 2 contacts 2 contacts 6 contacts

Channels Phone support

Web & Email

Phone support

Web & Email

Phone support

Web & Email

Phone support

Web & Email

Hotfixes Emergency patches

Cost $1,500/month

per project

$250/monthper Sitecore Install



CostNon-prod.




Business hours: 6AM to 6PM ET

Bring the Best Search for Sitecore to Your Clients Brussels 25.6 -...

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