BREAKTHROUGH - cdn.ymaws.com · • Sales Executive. EXERCISE 1 Persona Mapping. Example: Writer My...
Transcript of BREAKTHROUGH - cdn.ymaws.com · • Sales Executive. EXERCISE 1 Persona Mapping. Example: Writer My...
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BREAKTHROUGH
COLLABORATION
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Pillars of Collaboration
People
Process
Tools
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Driving Collaboration
Responsibility
Personality
Behavior
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Usual Collaborators
Proposal Manager
Content Manager
Sales Professional
Subject Matter Expert (SME)
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Usual Collaborators• Proposal Manager
• Subject Matter Expert
• Content Manager
• Sales Executive
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EXERCISE 1
Persona Mapping
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Example: WriterMy typical workday:
• Working on multiple projects
• Frequent and intense use of the Library
• Coordinating with other team members
• Checking up on requested responses
• Correcting spelling, grammar, and phrasing
• Ensuring documents are formatted correctly
• Responding to ad-hoc requests
My motivation:
“I’m always under at least one deadline and people count on
me. I need to find content and coordinate with my subject
matter experts quickly. It’s critical that I can track progress, get
the right answers, and submit a winning proposal on time.”
?
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Proposal ManagerMy typical workday:
My motivation:
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Content ManagerMy typical workday:
My motivation:
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Subject Matter ExpertMy typical workday:
My motivation:
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Role:My typical workday:
My motivation:?
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EXERCISE 2
Cultural Thinking
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Cultural Stereotypes
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Cultural Map
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Cultural Mapping Exercise
• You
• Marketing
• Product
• Services
• Legal
• Sales
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Friendly Helpers
View of the World Overcome Obstacles
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Logical Thinkers
View of the World Overcome Obstacles
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Tough Battlers
View of the World Overcome Obstacles
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Set Yourself Up For Success• Pick any collaboration exercise you perform regularly
• Who are you interacting with? How do your typical engagements go?
• What do you want to improve in this engagement –what is your goal?
• What will you do differently to meet your goal?