Brazilian grocer gets personal with customer care

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FUNDAMENTALS OF INFORMATION SYSTEMS BOSTON, MASS. THOMSON COURSE TECHNOLOGY 2006 THIRD EDITION P.131 RALPH STAIR & GEORGE REYNOLDS

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FUNDAMENTALS OF INFORMATION SYSTEMS BOSTON, MASS. THOMSON COURSE TECHNOLOGY 2006 THIRD EDITION P.131 RALPH STAIR & GEORGE REYNOLDS

Transcript of Brazilian grocer gets personal with customer care

Page 1: Brazilian grocer gets personal with customer care

FUNDAMENTALS OFINFORMATION SYSTEMS BOSTON, MASS.THOMSON COURSE TECHNOLOGY2006 THIRD EDITION P.131 RALPH STAIR & GEORGE REYNOLDS

Page 2: Brazilian grocer gets personal with customer care

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