Branding, Packaging & Labelling Services · Branding, Packaging & Labelling Services . Jamaica...

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REQUEST FOR PROPOSAL for Branding, Packaging & Labelling Services RFP #: ED: 2015-02 2/2015

Transcript of Branding, Packaging & Labelling Services · Branding, Packaging & Labelling Services . Jamaica...

REQUEST FOR PROPOSAL

for

Branding, Packaging & Labelling Services

RFP #: ED: 2015-02

2/2015

TABLE OF CONTENTS

SECTION 1: LETTER OF INVITATION ..........................................................................03

SECTION 2: INSTRUCTION TO CONSULTANTS ..........................................................4

SECTION 3: CERTIFICATE OF DECLARATION .........................................................14

SECTION 4: TERMS OF REFERENCE ............................................................................15

SECTION 5: SAMPLE CONTRACT FORM ....................................................................19

APPENDICES ........................................................................................................................24

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SECTION 1: LETTER OF INVITATION

REQUEST FOR PROPOSAL RFP #: ED: 2015-02

Branding, Packaging & Labelling Services

Jamaica Promotions Corporation (JAMPRO), the trade and investment promotions agency of the Government of Jamaica, operating under the Ministry of Industry Investment and Commerce, has committed funds to undertake RFP # ED: 2015-02. JAMPRO requires an independent consultant to guide twenty (20) Export Max companies in addressing the gaps in branding and preparing their products’ packaging for export markets. These services can either be provided by a firm or a consortium. Details of the services required are provided in the Terms of Reference in Section 4. Selected parties are invited to submit a detailed Proposal for the provision of the services required. The Proposal will form the basis for executing a signed contract with the selected consultant.

It is not permissible to transfer this invitation to any other individual or firm. The winning Proposal will be selected based on the selection criteria and procedures described in this Request for Proposal (RFP), in accordance with the Government of Jamaica Handbook of Public Sector Procurement Procedures which can be found at the following website: www.mof.gov.jm The RFP includes the following documents:

• Section 1: Letter of Invitation • Section 2: Instructions to Consultants • Section 3: Certification of Declaration • Section 4: Terms of Reference • Section 5: Sample Contract Form • Appendix 1: Technical Proposal Submission Form • Appendix 2: Description of the Approach, Methodology and Work Plan for Performing the

Assignment • Appendix 3: Financial Proposal Submission Form • Appendix 4: Disclaimer

Please inform us in writing at the following address upon receipt:

a) That you have received the Request for Proposal; and b) Whether you will submit a proposal.

Yours sincerely, Daynie Binns Brackett Consulting Officer, Market Development Department Jamaica Promotions Corporation (JAMPRO) 18 Trafalgar Road Kingston 10

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SECTION 2: INSTRUCTION TO CONSULTANTS

1. Definitions

a. “Procuring Entity” means Jamaica Promotions Corporation hereafter referred to as JAMPRO, with which the selected Consultant signs the Contract for the Services.

b. “Consultant” means any entity or person that may provide or provides the Services to the Procuring Entity under the Contract.

c. “Contract” means the Contract signed by the Parties and all attached related documents.

d. “Day” means calendar day.

e. “Government” means the Government of Jamaica

f. “Personnel” means professionals and support staff provided by the Consultant.

g. “Proposal” means the Technical Proposal and the Financial Proposal.

h. “Qualified Bidder” is one who meets, or by the date of Tender acceptance, can meet all requirements for providing the services contained in these specifications.

i. “RFP” means the Request for Proposal to be prepared by the Procuring Entity for the selection of Consultants.

j. “Services” means the work to be performed by the consultant pursuant to the Contract.

k. “Terms of Reference” (TOR) means the document included in the RFP at Section 4, which explains the objectives, scope of work, activities, tasks to be performed, respective responsibilities of the Procuring Entity and the Consultant, and expected results and deliverables of the assignment.

l. “Applicable Law” means the laws and any other instruments having the force of law in Jamaica.

2. Procurement

In adherence to Government of Jamaica National Contract Commission (NCC) procurement guidelines, JAMPRO will invite 5 bidders to participate in this process of selection by Limited Tender as the requirements for this activity are of a technical nature. These consultants are known to possess the required technical expertise.

3. Terms and Conditions

a. Eligibility - A “Qualified Bidder” must meet all criteria outlined in the Terms of Reference (TOR) at Section 4.

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b. Acceptance of Contract - The successful Bidder must be prepared to formalize and sign the Contract for undertaking this activity with JAMPRO within five working days of notification of the award. Sample Contract is attached at Section 5.

c. Award Rejection - JAMPRO reserves the right to reject a proposal for award if it determines that

the consultants recommended for award has engaged in corrupt or fraudulent activities to influence the procurement process.

3.1 Preparation of Tender Proposals

i) General Bidders are encouraged to carefully review all provisions and attachments of this document before completing the application.

ii) Proposals should include all the documents and information requested in the format and

time specified in this Request for Proposal. Failure to submit complete information will result in the proposal being deemed non-responsive.

iii) Proposals should be typewritten or legibly handwritten, in English, so there is no doubt as to words and figures and the proposal should be expressed in clear and readily understandable form. It should be signed and stamped by the Bidder or an authorized representative.

iv) All erasures and/or corrections should be initialed, dated and stamped by the person signing

the Proposal.

v) The Bidder is responsible for meeting all the terms and over all intent of the assignment as far as possible.

vi) Bidders shall bear all costs associated with the preparation and submission of their proposals and contract negotiation. JAMPRO is not bound to accept any proposal, and reserves the right to annul the selection process at any time prior to the Contract award, without thereby incurring any liability to the Bidders.

vii) The original Technical proposal should be clearly marked “Original” on the outside and

submitted along with four (4) marked copies. One (1) copy of the Financial Proposal must be submitted. In the event of any discrepancies between the “Original” and copies, the “Original” will be deemed the authority on which the evaluation will proceed.

viii) In order to be deemed responsive, the bidder must submit the Technical and Financial

Proposal using a double envelop system, i.e., an outer parcel or envelope containing two separate, sealed envelopes, one bearing the words Technical Proposal and the other Financial Proposal, with each envelope containing the requisite number of proposals. The inner envelop should indicate the name and address of the Bidder to enable the Bid to be returned unopened in case it is declared late. The outer envelope should be addressed and labeled as follows:

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Re: Branding, Packaging & Labelling Services RFP Number: ED: 2015-02

Market Development Department Jamaica Promotions Corporation 18 Trafalgar Road, Kingston 10

ix) At the time of award the successful bidder must submit the following: a. Copy of Tax Registration Number (TRN).

x) A copy of a valid Tax Compliance Certificate (TCC) will be required to comply with this requirement after selection but before the award of the contract. However, if a TCC is not available, JAMPRO will deduct tax at source.’

a. Any other certification considered relevant to this Request for Proposal.

xi) The completed tender documents are to be placed in the labeled Tender Box located in the Lobby Area beside the Security/Receptionist Desk at JAMPRO, located at 18 Trafalgar Road, Kingston 10 no later than 3:30 pm on Tuesday, May 12, 2015. Proposals submitted after the deadline of 3:30 pm on May 12, 2015, will be returned unopened. The time on the clock displayed in the Lobby on the wall behind the Receptionist /Security Desk will be used. The Bid Receipt Record should be signed by the Bidder’s Representative, who should ensure that the Tender Number on the Bid Receipt Record is written on the envelope(s) before depositing in the Tender Box.

xii) Proposals will be opened on Wednesday, May 13, 2015 at 2:45 p.m. in the JAMPRO Board

Room located on the second floor at 18 Trafalgar Road, Kingston 10. Bidders may attend or send a representative(s) to the opening if desired.

xiii) The Financial Proposal will remain sealed until the qualified Technical Proposals are

evaluated.

xiv) The responsibility to deposit the Proposals in the Tender Box specified remains the sole responsibility of the Bidders. If courier services are utilized, specific instructions must be given for the proposals to be deposited directly in the Tender Box.

xv) Confidentiality/Non-Disclosure - Bidders are reminded that the information contained in this

Tender Document (or accumulated through other written or verbal communication) is strictly confidential. It is for Proposal purposes only, and is not to be disclosed or used for any other purpose.

3.2 Technical and Financial Proposals

In preparing their Technical Proposal and Financial Proposals, Bidders are expected to examine in detail the documents comprising the RFP. Material deficiencies in providing the information requested may result in rejection of a Proposal. The Bidder is required to submit five (5) copies of bids

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required (including one clearly marked “Original”) of the Technical Proposal and one (1) copy of the Financial Proposal in keeping with Section 3.1.7.

3.2.1 Technical Proposal

The Technical Proposal should include the following key components: 1. An offer to undertake the project and a declaration of the accuracy of the information provided.

(See sample in Appendix 1- Technical Proposal Submission Form)

2. A Brief Description of the Bidder’s organization and an outline of the experience of the consultants to be engaged for this assignment, highlighting assignments undertaken of a similar nature.

3. Statement on the Scope of Work.

4. Description of the Approach, Methodology and Work Plan for Performing the Assignment (see sample template in Appendix 2).

5. Team Composition and Task Assignments: Proposed professional staff must, at a minimum, have the experience indicated in the TOR. A detailed curriculum vitae (CV) data must be provided for each proposed staff highlighting academic achievements, professional achievements, and experience from three projects undertaken

6. Project Implementation/Work Schedule.

7. Other Information i. Bidders are encouraged to also include ideas relating to execution, delivery of services

and anything else that may enhance their Proposal. ii. Bidders should clearly describe any and all deviations from the stated requirements in

this RFP, being careful to point out the overall benefits to JAMPRO. 3.2.2 Financial Proposal

i) The financial proposal should be submitted with a cover letter (see sample in Appendix 3)

ii) The Financial Proposal should provide a summary, as well as, a detailed listing of all costs associated with the assignment, including (a) total remuneration for staff (foreign and local).

iii) The Financial Proposal should provide cost estimates in Jamaican Dollars for local firms for undertaking the assignment as specified in the TOR.

iv) The Consultant may be subject to local taxes on amounts payable under the contract as may

be levied under the Applicable Law.

3.3 Withdrawal, Substitution, and Modification of Bids

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i). A Bidder may withdraw, substitute, or modify its Bid after it has been submitted by sending a written notice, duly signed by an authorized representative. The corresponding substitution or modification of the bid must accompany the respective written notice. All notices must be received by JAMPRO prior to the deadline prescribed for submission of bids.

ii). Bids requested to be withdrawn in accordance with the above clause shall be returned.

iii). No bid may be withdrawn, substituted, or modified in the interval between the deadline for

submission of bids and the expiration of the period of bid validity specified in clause 5 or any extension thereof.

4. Clarifications

i). A Bidder requiring any clarification of the bidding documents may notify JAMPRO in writing by facsimile or electronic mail.

ii). JAMPRO will respond via electronic mail to any request for clarification received up to 3 days

prior to the deadline for submission of proposals. Copies of JAMPRO’s response including a description of the inquiry will be forwarded to all bidders but without identifying its source.

Requests for Clarifications should be made to:

Mrs. Daynie Binns Brackett/Tender Officer Jamaica Promotions Corporation (JAMPRO)

18 Trafalgar Road, Kingston 10 Facsmile: 946-0090

Email: [email protected]

iii). Individual meetings with tenderers and/or telephone calls to discuss the tender will not be accommodated.

iv). JAMPRO reserves the right to request clarification of information submitted, and to request

additional information from any bidder if deemed necessary.

v). JAMPRO reserves the right to amend the RFP prior to the submission of proposals whether at its own initiative or in response to a clarification requested by a bidder. Any amendment will be issued in writing through Addenda. JAMPRO at its discretion may extend the deadline for the submission of proposals.

5. Period of Validity of Bids

i). Bids shall remain valid for a minimum of ninety (90) days.

ii). In exceptional circumstances, prior to the expiration of the bid validity period, JAMPRO may request bidders to extend the period of validity of their bids.

6. Submission, Opening and Evaluation of Proposals

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i). Procedures for the submission and opening of proposals are detailed at Section 2, subsection 3, Instruction to Consultant.

ii). From the time the Proposals are opened to the time the Contract is awarded, if any Bidder wishes to contact the procuring entity on any matter related to its Proposal, this should be done in writing only.

iii). Any effort by the Bidder to influence the Procuring Entity in the evaluation process or Contract award decision could result in the rejection of the Bidder’s Proposal.

iv). An Evaluation Committee appointed by JAMPRO will review and evaluate the Proposals to determine the extent to which they comply with the requirements of the RFP.

v). Bidders may be invited to make presentations to the Evaluation Committee for clarification of the Committee’s understanding of the Proposal and to assess the competence of the consultants that will be responsible for undertaking this assignment. However, this does not imply that the bidder has been awarded the contract.

vi). Where errors are found in respect to calculations in the Proposal, JAMPRO may at its sole discretion, correct the error(s) on the basis that the lowest level of detail will prevail in any discrepancy. Where there is discrepancy between words and figures the former will prevail. If these corrections result in significant changes in the amount of money, the Bidder will be informed of the errors and corrections, and will be given the option to abide by the corrected amount.

vii). The Evaluation Criteria which will be used are designed to ensure that the Contract is awarded to the Bidder who submits the most advantageous Proposal, taking into account the following:

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EVALUATION CRITERIA FOR TECHNICAL AND FINANCIAL PROPOSALS

# Criteria Score Technical

I Methodology & Work Plan • Consultant’s technical understanding of the Scope of Work as

evidenced by: - An outline of the approach for contract performance - A list of the proposed activities considered to be necessary to

achieve the contract objectives - The related inputs and outputs - In the case of a tender being submitted by a consortium, a

description of the input from each of the consortium members and the distribution and interaction of tasks and responsibilities between among them

• Ability to execute the service required in a value oriented manner, including a proposed timeline of activities including:

- The timing, sequence and duration of the proposed activities - The identification and timing of major milestones in the

performance of the contract - The expected number of working days required from each

category of expert each week during the performance of the contract.

• Acceptance of payment requirements. • Responsive Proposals should provide straightforward, concise

information that satisfies the requirements of the client. • Emphasis should be placed on conformity to the instructions -

specifications, completeness and clarity of content.

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ii. Capability & Capacity • Consultant’s depth of experience in the area and that of their

resource personnel in supplying similar services to other organizations and jurisdictions.

• Qualifications and demonstrable experience of key personnel to be assigned to this contract.

• Technical competence of the Consultant

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iii. Past Performance • Past record of performance on contracts with Government Agencies

and private sector with respect to such factors as cost effectiveness, quality of work, ability to meet schedules and complete services in a timely manner. (Three duly completed Client Referral Forms to be submitted).

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T O T A L T E C H N I C A L 80 v FINANCIAL

Lowest Tender x Price Weighting (20) Financial Proposal

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T O T A L F I N A N C I A L 20

Total Technical & Financial Points 100

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Points are assigned for each criterion in relation to the proposal as outlined above. The maximum number of points attainable is 100. The highest number of points attained by a Bidder indicates that the respective proposal is deemed most advantageous to JAMPRO, which forms the basis for the tender award.

- Bidders must provide relevant information on each factor above to assist the evaluation process. In all cases, documentary evidence is essential to support data provided. Failure to submit this information will result in no points being awarded.

- The Technical Proposals will be evaluated using the Quality-Cost Based Selection (QCBS)

assessment methodology whereby Proposals are evaluated first based on the Tender Evaluation Criteria outlined above. Technical Proposals that achieve a score less than 60 will be deemed unsuccessful.

- Consultants that have secured the minimum qualifying score will be advised and the

Financial Proposal will be opened for those bids that have met the minimum requirement for the Technical Proposal. The bidders may have representatives present at the opening of the Financial Proposal if desired. The notification will be sent by electronic mail.

Financial Evaluation Following the evaluation of the Technical Proposals, the Financial Proposals will be opened for bidders achieving at least the minimum technical score of 60. The Evaluation Committee will verify that these Proposals comply with the indicated budget. The Evaluation Committee will also determine whether the Financial Proposals are complete, that is, whether they have costed all items of the Technical Proposal; if not, these will be estimated by the Committee and added to the initial price. The consultant who has submitted the highest combined score will be selected and invited to contract negotiations.

7. Responsibilities of the Bidder

By submitting the Tender, the Bidder indicates that he or she has thoroughly examined the relevant Tender documents and is familiar and satisfied with the TOR requirements. 8. Price and Quantities

• The offer must represent the Bidder’s best effort in response to this Tender offer • JAMPRO reserves the right to negotiate conditions and requirements with the selected Bidder.

However, selection may be made without discussion or negotiation • The pricing structure submitted must be clear, justifiable and auditable • The price(s) should cover all attendant costs applicable to the services required • The bid should be submitted and all taxes should be noted.

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9. Due Diligence

The Evaluation Committee reserves the right to undertake due diligence relating to the Bid at any time during the evaluation process. This includes the right to: • Contact and interview the Bidder’s references • Contact any current users of the Bidder’s services • Solicit information from any reputable source within the industry concerning any aspect of the

Proposal

10. Tender Award

i. JAMPRO will select the Bidder: • Whose offer meets the requirements of this Request for Proposal • Who attains at least the minimum qualifying score on the Technical Proposal • Whose Financial Proposal is within the available budget

ii. JAMPRO reserves the right to accept or reject any Bid and to cancel the bidding process and

reject all bids, at any time prior to the award of Contract, without thereby incurring any liability to the affected Bidder (s) or any obligation to inform the affected Bidder(s) of the grounds for JAMPRO’s action.

iii. JAMPRO also reserves the right to request clarification of information submitted from any

Bidder. iv. JAMPRO will reject a Tender for award if it determines that the company recommended for

award has engaged in corrupt or fraudulent activities in competing for the contract in question.

v. JAMPRO reserves the right to negotiate conditions and requirements with the selected bidder.

10.1 Notification of Award

i. Prior to the expiration of the period of bid validity, JAMPRO shall notify the successful Bidder, in writing, that its Bid has been accepted.

ii. Until a formal Contract is prepared and executed, the notification of award shall constitute a

binding Contract.

10.2 Signing of Contract

i. Promptly after notification of award of the Contract, JAMPRO shall send the successful Bidder the Contract and other related documents.

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ii. Within five (5) days of receipt of the Contract, the successful Bidder shall sign, date, and return it to JAMPRO.

iii. Proposal must be valid for (90) days.

10.3 Marketing References

The successful bidder shall be prohibited from making any reference to JAMPRO in any literature, promotional material, brochures or sales presentations without the express written consent of JAMPRO.

10.4 Payment

Payment for services shall be made on submission of invoice (s) along with any other supporting documentation and/or requirements within the agreed time period based on the payment schedule indicated in the TOR at Section 4. Payment will be made in Jamaican Dollars. 11. Responsibilities of the Procurement Entity

I. Ensure payment of Invoices in a timely manner in accordance with the agreed payment terms.

II. Provide clear, precise instructions and orders. 12. Transference of the Contract

The contract is not transferrable to a third party. 13. Confidentiality

The contents of this RFP and any other relevant information received by the Bidders in response to this procuring opportunity shall be treated in strict confidentiality. The Bidder shall not disclose any of the information in whole or part to anyone not specifically involved in the preparation of the Bidder’s Proposal.

SECTION 3: CERTIFICATE OF DECLARATION

[Letter head paper of the Bidder] I/We certify that the information supplied is complete and accurate, and that the cost or pricing submitted to JAMPRO in response to this Request for Proposal is current as of the date of execution of this RFP. I/We further certify that the applicant has not been barred or declared ineligible by the Government of Jamaica for bidding to supply goods and services, and that this Tender complies with the specifications issued by JAMPRO. I/We also undertake to advise JAMPRO of any changes within the Company that could affect this application. The below-named individual submitting and signing this Proposal, verifies that he/she is a duly authorized officer of the Company and that his/her signature attest that all items and conditions contained in this Request for Proposal are understood and accepted. I/We understand that by not agreeing to the RFP specifications, requirements, rights, terms and conditions, the Proposal may be rejected as non-responsive. ______________________ _______________________ Name of Signatory (Print) Authorized Signature ______________________ ____________________ Title of Signatory Date

SECTION 4: TERMS OF REFERENCE

Branding, Packaging & Labelling Services

1. BACKGROUND Jamaica Promotions Corporation (JAMPRO), the trade and investment promotions arm of the Government of Jamaica charged with providing facilitation, promotion and advisory services to investors, exporters and producers, as well as, policy and technical support to the government. Through an initiative, Export Max: Enterprise Development for Export Growth programme (termed Export Max) introduced in 2011, JAMPRO is seeking to provide focused and customized support to existing exporters and export ready firms aimed at enhancing their competitiveness and positioning them to take advantage of export market opportunities. The pilot Export Max programme was implemented over a 2 year period from October 2011 to September 2013 with fifteen companies engaged under the programme.

With the success of the pilot, the Export Max programme is being replicated to encompass a group of twenty (20) existing exporters and export-ready firms over a three (3) year period drawn from the priority sectors identified under the National Export Strategy (NES). Termed Export Max II, this second staging of the programme, like the pilot, is geared towards providing focused capacity building and market penetration support of the participating firms to take advantage of market opportunities and increase export sales. The overarching goal of the programme is to enable the companies to be competitively positioned to take advantage of market opportunities and ultimately make a greater contribution to the overall performance of the Jamaican economy.

The pilot Export Max programme highlighted a number of challenges facing exporters and some critical areas for support for enhance the export readiness and competitiveness of the companies. Export Max II has been designed to address a number of these areas.

The purpose of this consultancy is to work with the participating Export Max II companies to address gaps in their packaging, labelling and branding. As this area plays a significant role in reinforcing consumer perception about a product and is an integral tool in enhancing a product’s competitive edge and ultimately, profits to the firm.

2. OBJECTIVES The overall objective of this consultancy is to guide the Export Max II companies in the formulating of their branding messaging/strategies and enhance their competitiveness through the design and implementation of customized packaging, and labeling solutions.

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This intervention is expected to increase the overall performance of these businesses as they begin to streamline their products for the international market and directly contribute to an increase in export earnings emanating from improved visibility and appeal of the export products. Additionally, participants are expected to develop a greater understanding of how to optimize and grow their brand presence in their target market, how to articulate their brand’s core values and how to meet customer/client expectations. 3. SCOPE OF WORK The project will be executed in two phases as follows: Phase 1 - Capacity Building Training This activity will involve building the capacity of twenty (20) exporters and ten (10) BSO representatives in the area of branding. The capacity building training will take the format of a one-day workshop, for which the consultant will plan and execute, based on the following format:

1. Presentations on pertinent branding concepts and strategies; to include brand positioning and communications.

2. Break out session to assist participants in formulating their individual branding strategies and “brand blueprint” (set of recommendations for the vision, values and expression for each company`s corporate identity).

Phrase 2 – In-Firm Technical Assistance During this phase, the consultant will provide individualized hand-holding service ten (10) companies in the areas of packaging and labelling. This phase will build on the branding concepts explored in Phase 1, culminating in effective brand communication through packaging and labelling, informed by market entry requirements and trends. The technical assistance will be done in two stages as follows:

1. Baseline Assessment: The Consultant will conduct a comprehensive assessment of each company to determine developmental needs in the areas of packaging and labeling. This will include:

• Understanding the business goals of each of the ten (10) companies including marketing goals and promotion objectives, branding requirements, safety issues, and other consideration

• Study product properties and evaluate suitability of existing packaging material and designs

• Critically assess the suitability of the packaging and labeling of products of each company for the local and targeted export markets

• Determine the market based requirement of packaging and labelling of each

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company’s product offering for each target market: 2. Packaging & Labelling Solutions: Based on the results of the assessment done in

Stage 1 above, the Consultant will: a. Design practical, innovative, sustainable and appealing packaging for each

company taking into consideration the varying market requirements, trends, product requirements, material possibilities, brand messaging, the safety and traceability of materials and business value, consumer perception and new technologies

b. Produce artwork and labeling designs for each company, considering application on packaging, brand messaging and alignment and other forms of communication (customer appeal etc.)

4. DELIVERABLES, TIMELINES AND PAYMENT SCHEDULE

Payments will be made based on submission of specific deliverables and report as follows:

Deliverable Payment Timeline Work Plan 20% One week after contract date Workshop Delivery 20% Four weeks after contract date Report containing company assessment 15% Seven weeks after contract date Packaging and labelling designs 45% Twenty three weeks after contract date

These payments shall cumulatively represent the total contract sum. 5. CONSULTANT PROLIFE The team should include expertise in the areas of Marketing Communications and Graphic Design with the following qualifications/expertise: Marketing Communication Specialist

• Graduate degree in Marketing, Strategic Management or relevant discipline • At least five (5) years senior experience in international marketing and branding. • Solid experience and knowledge in brand development, management and design • An established track record in communications, branding, including web

management, graphic development; knowledge and experience in social media management (Facebook, Twitter, blogs)

• Excellent verbal and written communications skills, and demonstrated experience working with a variety of stakeholders

• Demonstrated ability to take initiative and work independently with limited supervision;

• Excellent project management skills • Flexibility and willingness to travel locally • Fluency in English (both written and oral)

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Packaging and Labelling Specialist/Graphic Designer

• Bachelor degree in one of the following fields: Graphic Design; Media and Communications, Fine Arts or a related field

• Experience in working with communication media, and specific experience in Graphic Design.

• Strong practical background in graphic design, including the knowledge of design software such as Adobe Design Premium-package and web design tool such as Dreamweaver and Flash. Basic understanding of web development (HTML, Java script etc.) technologies is required.

• Demonstrate a clear and mature style of design with an understanding to implement.

• Proven experience of graphic production from start to published/printed product with knowledge of printing processes (offset and digital) and color management;

• Good understanding of new and evolving technologies and digital platforms; • Knowledge of standard software packages (MS Office–MS Access–MS Visio –Adobe

Acrobat); • Must have a portfolio of packaging work produced for similar sectors • Critical thinking and communication skills

6. TIMING The time period for execution of this consultancy is six (6) months.

7. MANAGEMENT AND REPORTING • The Supervisor for this contract is Jamaica Promotions Corporation (JAMPRO), through

the Manager of the Export Development Department or his/her designate. • All submissions must be made to the Supervisor or his/her designate. • A team comprising the Supervisor or his/her designate is responsible for reviewing and

approving the reports, plans and designs. Satisfactory completion and submission of the deliverables outlined in Sections 3 and 4 and acceptance of the same by the Manager of the Export Development Department or his/her designate will be taken as indicators of the successful completion of the Project.

SECTION 5: SAMPLE CONTRACT FORM

AN AGREEMENT made this ______day of______, 2015 between the JAMAICA PROMOTIONS CORPORATION (JAMPRO), a Corporation established under and existing by virtue of the Jamaica Promotions Corporation Act, 1990, having its principal office at 18 Trafalgar Road, Kingston 10 in the parish of Saint Andrew, (hereinafter referred to as “the Corporation”) of the ONE PART and [insert COMPANY NAME] of [insert COMPANY ADDRESS](hereinafter referred to as “the Consultant”). WHEREAS the Corporation desires to obtain the professional services of the Consultant to provide the services more particularly described in the Schedule hereto. AND WHEREAS the Consultant agrees to provide the services described in the Schedule hereto to the Corporation, the Parties hereby agree as follows:-

Appointment 1. The Corporation hereby appoints the Consultant and the Consultant accepts and

undertakes to provide the services on the terms and conditions hereinafter set forth in this Agreement.

Scope of Services 2. That all the services to be provided by the Consultant under this agreement shall be

performed in accordance with the Schedule hereto and which Schedule shall form an integral part of this Agreement.

Reporting Relationship 3. The Consultant shall report to the Manager of the Export Development Department

or his/her her nominee. Independent Contractor 4. That at all times the Consultant shall maintain the status of an Independent

Contractor and at no time will he be considered an employee or agent of the Corporation and further the Consultant agrees to indemnify the Corporation from all claims, actions, proceedings, expenses, damages, costs, charges, expenses howsoever arising by reason of or on account of his performance on the terms of this Agreement or the willful acts or negligence of his employees, servants or agents.

Consultant Undertakings 5. The Consultant warrants and undertakes to the Corporation that reasonable care

and skill will be exercised to ensure:-

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i. Provision of the necessary skills and expertise throughout the duration of the contract on the agreed terms and conditions.

ii. The services will be conducted in a timely and professional manner in accordance with the time schedule reasonably stipulated and agreed with the Corporation.

Remuneration 6.0 Payments will be made upon satisfactory completion of deliverables outlined in

Schedule 1 for the rendering of professional services submission of the relevant invoices. These payments shall cumulatively represent the total contract sum.

Provision of Services 7.0 The Consultant shall, in consideration for the remuneration set out in Clause 6 above,

provide services described in the Schedule hereto to the satisfaction of the Corporation within a period not exceeding a total of six (6) months from the commencement date set out at Clause 8 of the Agreement.

7.1 The Consultant shall provide the services and perform such other duties in relation to the contract as agreed upon by the Corporation

4 The Consultant will make available to the Corporation, the services through qualified persons and support staff as may be required

7.3 The Consultant shall devote his time and specialist skills as may be reasonably necessary for the proper performance of his obligations

7.4 The Consultant shall be guided by the professional standards making all reasonable efforts to promote the interest of the Corporation for the duration of the contract

Duration of Agreement 8. The duration of this Contract shall be within a period, not exceeding six (6) months

commencing on the date of the signing of the contract with JAMPRO at the project inception meeting.

Termination 9. The Consultant shall complete the services to be provided under the Contract within

six (6) months of the contracted activity as scheduled.

9.1 Either party may terminate this Agreement by giving the other one (1) month notice in writing; and payments shall be made in accordance with clause 9.3.

9.2.1 The Corporation may terminate this Agreement with immediate effect in the event

of a serious or persistent breach by the Consultant, including but not limited to: 9.2.2 The Consultant’s failure to undertake the consultancy services with reasonable skill,

care and diligence

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9.2.3 The Consultant’s commission of any act of grave misconduct or willful neglect in the performance of the consultancy services

9.2.4 The indictment of the Consultant for the commission of a criminal offence 9.2.5 The Corporation shall be entitled to all works completed at the time of

termination; the cost of which shall be proportionate to the overall contract sum. Notices 10 Any notice to be given under this Agreement may be given by sending the same by

registered mail or facsimile transmission or by hand, addressed to the party concerned at its address as herein stated or at such other address for this purpose as such party may have notified in writing to the party giving the notice or by delivering the same by hand to the addressee at such addresses and any notice so given shall be deemed to have been served on the day on which it was delivered by hand or on the fourth day after posting.

Completion of Services 11. The Consultant shall complete the services set out in the Schedule hereto to the Satisfaction of the Corporation. Confidentiality 12. The Consultant undertakes not at any time after the date hereof to divulge any

information in relation to the Corporation’s or the participating firms’ affairs or business, or method of carrying on business or to make use of the information supplied by the Corporation or the firms by virtue of this Agreement, except for purposes of the discharge by the Consultant of its obligations under this Agreement, and this clause shall continue to have effect notwithstanding termination of this Agreement for any cause. The Consultant also undertakes to return to the Corporation on termination of this Agreement all written material embodying information designated by the Corporation as confidential and all correspondence thereof and to ensure observance of the provisions of this clause, both during the subsistence of this Agreement and thereafter. The Consultant further undertakes to return, to the Corporation, all hard copies of materials collected and delete permanently all electronic documents and data relating to the participating firms upon termination of this agreement.

Proprietary Rights in Reports and Documents 13. All material such as artwork, videos, vignettes, media and promotional plans

compiled or prepared by the Consultant in the performance of the contract shall be confidential and shall be the absolute property of the Corporation. The Consultant

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shall, upon completion of the Agreement, deliver all such documents and material to the Corporation.

Grievance Procedure 14. If a dispute or disagreement shall arise between the parties hereto touching

anything herein contained, the matter shall be brought to the attention of the relevant party within ten days (10) of the occurrence of incidents giving rise to the dispute or disagreement and thereafter an allowance of a further ten (10) days shall be made to allow for a response to be given by the other party.

14.1 If a satisfactory resolution of the dispute or disagreement is not attained then the

matter shall be referred to the Dispute Resolution Foundation for mediation and a Mediator shall be selected from the current Supreme Court roster of Mediators.

14.2 In the event that the parties cannot agree to a Mediator then the Disputes

Resolution Foundation is to appoint a Mediator from the same roster mentioned in the paragraph 14.1 above.

14.3 The mediation process must be completed within sixty (60) days of referral.

14.4 In the event that mediation is unsuccessful then the parties shall refer the matter to

arbitration and in the event the parties cannot agree upon any one Arbitrator then same is to be appointed by the Dispute Resolution Foundation.

14.5 The arbitration process shall be completed within one hundred and fifty (150) days and the decision of the Arbitrator shall be binding on both parties.

14.6 An appeal may be made from the Arbitrator’s award to the Resident Magistrate’s Court for the Corporate Area. Force Majeure 15. Definition

(a) For the purpose of this agreement, "Force Majeure" means an event which is beyond the reasonable control of a party, and which makes a party's performance of its obligations hereunder impossible or so impractical as reasonably to be considered impossible in the circumstances, and includes, but is not limited to, war, riots, civil disorder, earthquake, fire, explosion, storm, flood or other adverse weather conditions. (b) Force Majeure shall not include (i) any event which is caused by negligence or intentional action of a party or its agents or employees, nor (ii) any event which a diligent party could reasonably have been expected to both (a) take into account at

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the time of the conclusion of this agreement and (b) avoid or overcome in the carrying out of its obligations hereunder.

(c) Force Majeure shall not include insufficiency of funds or failure to make any payment required hereunder.

15.1. Measures to be taken (a) A party affected by an event of Force Majeure shall take all reasonable measures to remove such party's inability to fulfill its obligations hereunder with a minimum of delay; and shall notify the other party of such event as soon as possible and in any event not later than seven (7) days following the occurrence of such event. Evidence of the nature and cause of such event and notice of the restoration of normal conditions shall be provided as soon as possible.

(b) The parties shall take all reasonable measures to minimize the consequences of any event of Force Majeure.

Jurisdiction 16. This agreement is governed by the Laws of Jamaica and should be interpreted

according to the laws of Jamaica without regard to the jurisdiction in which any action or special proceedings may be instituted.

IN WITNESS WHEREOF the parties have hereunto set their hands and seals the day and year first hereinbefore written.

SIGNED for and on behalf of Name: ___________________ JAMAICA PROMOTIONS CORPORATION by: Signature: _________________

Position: __________________ in the presence of: __________________

WITNESS

SIGNED for and on behalf of Name: ___________________ (NAME of COMPANY) by: Signature: _________________

Position: __________________ In the presence of: __________________

WITNESS

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APPENDICES

APPENDIX-1 Technical Proposal Submission Form APPENDIX-2 Description of the Approach, Methodology and Work Plan

for Performing the Assignment APPENDIX-3 Financial Proposal Submission Form APPENDIX-4 Disclaimer

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APPENDIX 1: TECHNICAL PROPOSAL SUBMISSION FORM

[Company Address, Date] To: [Name and address of Procuring Entity] Dear Sirs: We, the undersigned, offer to provide the consulting services for [Insert title of assignment] in accordance with your Request for Proposal # EDD-2015/01 dated [Insert Date] and our Proposal. We are hereby submitting our Proposal, which includes this Technical Proposal along with the required number of copies, and a Financial Proposal sealed under a separate envelope. We are submitting our Proposal in association with: [Insert a list with full name and address of each associated Consultant]1

We hereby declare that all the information and statements made in this Proposal are true and accept that any misinterpretation contained in it may lead to our disqualification. If negotiations are held during the period of validity of the Proposal, i.e., before the date indicate in clause 5. We undertake to negotiate on the basis of the proposed staff. Our Proposal is binding upon us and subject to the modifications resulting from Contract negotiations. We undertake, if our Proposal is accepted, to initiate the consulting services related to the assignment no later than-------------.

We understand you are not bound to accept any Proposal you receive. We remain,

Yours sincerely,

Authorized Signature [In full and initials]: Name and Title of Signatory: Name of Firm: Address:

1 Delete in case no association is foreseen

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APPENDIX 2: DESCRIPTION OF APPROACH, METHODOLOGY AND WORK PLAN FOR PERFORMING THEASSIGNMENT a) Technical Approach and Methodology. In this section you should explain your understanding of the objectives of the assignment, approach to the services, methodology for carrying out the activities and obtaining the expected output, and the degree of detail of such output. You should highlight the problems being addressed and their importance, and explain the technical approach you would adopt to address them. You should also explain the methodologies you propose to adopt and highlight the compatibility of those methodologies with the proposed approach.

b) Work Plan. In this section you should propose the main activities of the assignment, their content and duration, phasing and interrelations, milestones (including interim approvals by the Procuring Entity), and delivery dates of the reports. The proposed work plan should be consistent with the technical approach and methodology, showing understanding of the TOR and ability to translate them into a feasible working plan. A list of the final documents, including reports, drawings, and tables to be delivered as final output, should be included here.

c) Organization and Staffing. In this section you should propose the structure and composition of your team. You should list the main disciplines of the assignment, the key expert responsible, and proposed technical and support staff.

APPENDIX 3: FINANCIAL PROPOSAL SUBMISSION FORM

[Company Address, Date] To: [Name and address of Procuring Entity] Dear Sirs: We, the undersigned, offer to provide the consulting services for [Insert title of assignment] in accordance with your Request for Proposal dated [Insert Date] and our Technical Proposal. Our attached Financial Proposal is for the sum of [Insert amount(s) in words and figures]. This amount is exclusive of the local taxes. Our Financial Proposal shall be binding upon us subject to the modifications resulting from Contract negotiations, up to expiration of the validity period of the Proposal. We understand you are not bound to accept any Proposal you receive. We remain,

Yours sincerely,

Authorized Signature [In full and initials]: Name and Title of Signatory: Name of Firm: Address:

APPENDIX 4: DISCLAIMER TO: JAMAICA PROMOTIONS CORPORATION (JAMPRO)

18 Trafalgar Road, Kingston 10 Jamaica

NAME OF PROPOSER:

ADDRESS OF PROPOSER:

PURPOSE OF PROPOSAL:

We the above-mentioned Proposer for the Proposal referred to above, hereby verify that the

information contained in our Proposal document is accurate and hereby acknowledge that

JAMPRO does not give any representation, warranty or undertaking, expressed or implied in

respect of the information contained in the Request for Proposals and no responsibility or

liability will be accepted by JAMPRO as to the accuracy or completeness of the Document or for

any other written or oral information made available to Proposers. We undertake to advise

JAMPRO promptly of any change in the information provided.

_________________________________________________

Signature and Seal

________________________________________

Date

NOTE: This letter must be on the letterhead of the Contractor/Company and must be included by the Proposer with its Proposal