Brand Equity.ppt

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    Creating

    Brand Equity

    Market ing Management, 13thed

    9

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 9-2

    Chapter Questions

    What is a brand and how doesbranding work?

    What is brand equity?

    How is brand equity built, measured,and managed?

    What are the important decisions indeveloping a branding strategy?

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 9-3

    ESPN: A Strong Brand

    http://espn.go.com/
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    Steps in

    Strategic Brand Management

    Identifying and establishing brandpositioning

    Planning and implementing brandmarketing

    Measuring and interpreting brand

    performance Growing and sustaining brand value

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    What is a Brand?

    A brandis a name, term, sign, symbolor design, or a combination of them,

    intended to identify the goods or

    services of one seller or group ofsellers and to differentiate them from

    those of competitors.

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    The Role of Brands

    Identify the maker

    Simplify product handling

    Organize accounting

    Offer legal protection

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    What is Branding?

    Branding is endowingproducts and services with the

    power of the brand.

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    What is Brand Equity?

    Brand equityis the added valueendowed on products and services,which may be reflected in the way

    consumers, think, feel, and act withrespect to the brand.

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    Brand Knowledge

    Knowledge

    Thoughts

    Experiences

    BeliefsImages

    Feelings

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    Advantages of Strong Brands

    Improvedperceptions ofproduct

    performance Greater loyalty

    Less vulnerabilityto competitive

    marketing actions Less vulnerability

    to crises

    Larger margins

    More inelasticconsumer response

    Greater tradecooperation

    Increased marketingcommunicationseffectiveness

    Possible licensingopportunities

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    Apple is a Strong Brand

    http://www.apple.com/
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    What is a Brand Promise?

    A brand promiseis the marketersvision of what the brand must be and

    do for consumers.

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    Burger King Builds Its Brand with

    Social Connectivity

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    Brand Equity Models

    Brand Asset Valuator

    Aaker Model BRANDZ

    Brand Resonance

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    BAV Key Components

    Differentiation

    Energy

    Relevance

    Esteem

    Knowledge

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    Figure 9.3 Brand Dynamics Pyramid

    Presence

    Relevance

    Performance

    Advantage

    Bonding

    Strong Relationship

    Weak Relationship

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    Aaker Model

    Brand Identity

    Extended Identity

    ElementsBrand Essence

    Core Identity

    Elements

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    Figure 9.4 Brand Resonance Pyramid

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    Drivers of Brand Equity

    Brand Elements

    Marketing Activities

    Meaning Transference

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    Brand Elements

    ElementsSlogans

    Brand

    names URLs

    Logos

    SymbolsCharacters

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    Brand Element Choice Criteria

    Memorable

    Meaningful

    Likeability

    Transferable

    Adaptable

    Protectible

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    Slogans

    Like a goodneighbor, StateFarm is there

    Just do it Nothing runs like a

    Deere

    Save 15% or morein 15 minutes orless

    We try harder

    Well pick you up

    NextelDone

    Zoom Zoom

    Im lovin it

    Innovation at work

    This Buds for you

    Always low prices

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    Designing Holistic Marketing Activities

    Personalization

    Integration

    Internalization

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    Internal Branding

    Choose the right moment

    Link internal and external marketing

    Bring the brand alive for employees

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    Figure 9.5 Secondary Sources of

    Brand Knowledge

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    Measuring Brand Equity

    Brand Audits

    Brand Tracking

    Brand Valuation

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    Table 9.2 The 10 Most Valuable Brands

    Brand 2006 Brand Value (Billions)

    Coca-Cola $67.00

    Microsoft $56.93

    IBM $56.20

    GE $48.91

    Intel $38.32

    Nokia $30.13

    Toyota $27.94Disney $27.85

    McDonalds $27.50

    Mercedes-Benz $22.13

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    Managing Brand Equity

    Brand Reinforcement

    Brand Revitalization

    Brand Crises

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    Interbrands Steps in Calculating

    Brand Equity

    Market segmentation

    Financial analysis

    Role of branding Brand strength

    Brand value calculation

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    Branding Terms

    Brand line

    Brand mix

    Brand extension

    Sub-brand

    Parent brand

    Family brand

    Line extension

    Category extension

    Branded variants

    Licensed product

    Brand dilution

    Brand portfolio

    http://localhost/var/www/apps/conversion/tmp/scratch_2/09_Swiss_Army.mov
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    Brand Naming

    Individual names

    Blanket family names

    Separate family names

    Corporate name-individual name combo

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    Reasons for Brand Portfolios

    Increasing shelf presence and retailerdependence in the store

    Attracting consumers seeking variety

    Increasing internal competition withinthe firm

    Yielding economies of scale inadvertising, sales, merchandising, anddistribution

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    Brand Roles in a Brand Portfolio

    Flankers

    Low-endEntry-level High-endPrestige

    Cash Cows

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    Marketing Debate

    Are brand extensions good or bad?

    Take a position:1. Brand extensions can endanger brands.

    or

    2. Brand extensions are an importantbrand-growth strategy.

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    Marketing Discussion

    How can you relate the different models

    brand equity presented in this chapter? How are they similar? Different? Can you reconstruct a brand-equityModel that incorporates the best of each?