No 216, 1st Block, 2nd Main, New BEL Layout, Vidyaranyapura, Bangalore – 560067Email: info@bpqconsulting.com, Website: www.bpqconsulting.com

Business processes are fundamental to every company’sperformance and ability to successfully execute its businessstrategy. The processes are the key mechanism by whichbusinesses deliver value to the marketplace. For organization'sto stay competitive, business processes must be efficient,effective, agile, and align to their mission, vision and strategicobjectives.

Process improvement is the key initiative that ensures organizations have thecapacity and capability to create higher business value. Business processes, bydefinition, cut across organizational and functional boundaries. Consequently,effective business process analysis and improvement is best accomplished throughthe involvement of cross-functional teams of individuals who actually work in thesystem and know it first-hand.

Madhavan S.S, Principal Consultant at

An experienced Finance professional and Certified Six SigmaBlack Belt, with an overall experience across global markets forover 17 years.

Mr Madhavan S.S comes with strong analytical skills, creativity, and communicationskills to persuade clients to take their proposed course of action. Having worked onmultiple Process Transformation, Re-engineering, and Continuous Improvementprojects he has helped organizations to strategically drive improvements throughleadership and Change Management. He has also designed and implemented theto be process for a domestic, and a globally renowned shared service center startup in India

Our primary objective at is to provide the synergy for making breakthroughimprovements possible by understanding the current maturity and performance ofa process, identifying the level of performance required and establishing a path forachieving the desired maturity and performance.

Our focus is on four key strategic areas:•Strategy and management consulting•Program and project management•Managed Services and Quality Factory•Personnel Services

About

Services

Business Process Improvement & Re-engineering

With years of experience in chartering and working with process teams, we canprovide the kind of project design support, facilitation, process-analysis tools, practicesand training that will ensure the success of your company’s business processimprovement and re-engineering program.

Business Process Improvement Training

We help build into your own organization the skills required to maintain businessprocess effectiveness over the long term. Our approach to Business ProcessImprovement Training are tailored to your needs by incorporating modules such as –

•Basic Process Improvement Concepts•Common Types of Process Maps•Facilitating a Process Mapping Workshop•Analyzing a Process Map•Identifying Process Improvement Opportunities•Implementing Process Changes•Monitoring Process Improvement Effectiveness

Outsourcing advisory

assists in building successful outsourcing strategies for F&A and HR process byefficiently managing all process phases and streamlining internal processes for asuccessful transition. We provide a head-to-tail service, managing the process fromthe first idea to the delivery management, thus taking care of the entire value chain.

Organizational Development

We help our clients advance their ability to meet challenges and adapt to achanging marketplace by developing and delivering learning strategies that developan organization's skills and capabilities. Our consultants provide expertise onoperations as a whole, while utilizing process improvement tools such as Lean SixSigma to uncover an organization’s biggest operational issues. We also offer trainingsin Six Sigma and Lean methodologies which are hands on and based on real-worldexperiences.

Process Documentation

Even large and sophisticated organizations struggle with their processes, and a bigpart of the problem is lack of business process documentation. It’s hard to create it, tokeep it up to date and to get people to actually use it. With our expertise, we capturethe existing processes into a well structured document and deliver in an offline selfpaced training document or an interactive web-based process library accompaniedwith the training you need to make the process of mapping more sustainable.

Case Studies

� A detailed process Improvement study was conducted in the accounts payable process and the recommendations implemented resulted in

- Reduction in Invoice processing cycle time from 10 days to 5 days- P card penetration increased from 5% to 26%- Increased Discount capture which lead to increase in working capital by $320K- Reduction in vendor Queries by 25%Further process automation was designed to minimize the manual efforts that led to development of Macros to collate data to a cost effective real time CFO dashboard that assisted in reporting key business metrics like Discount coverage, Paid on time %, First Pass yield, etc., Lean approach to eliminate NVAs and wastes in the process. Sig sigma was adopted to implement the projects.

� Process Re-engineering/Transformation project resulted in - Improved Invoices processed with-in 13 calendar day cycle from existing 46% to

97%, - Reduction of Lead time in Vendor Setups from 5 days to 2 days - Process standardization of Invoice Processing process across multiple centers

that resulted in reduction of cost per invoice- Payment term rationalization to improve Working capital management

� Process Improvement training and Lean Six sigma trainings for teams managing Order to Cash, Record to Report and BFSI voice process resulted in the teams

- Designing a Zero defect process for Customer Master data Maintenance- Reduction in Report creation for collections and Disputes, - Improvement in Average Handling time & Promise to Download for Banking

Collections Process (Voice)- Efficiency improvement by Standardization of JV Templates across geographies- Automation to deliver zero defect in the cost center setup process,- Report automation for Cash log thus improving efficiency

� Designing and implementation of end to end document flow process for a newly setup shared service center to track, monitor and report the status of all invoices sent from various location in India to a centralized location

� Designed the process documentation and self paced learning training material developed in MS power point presentation with and interactive training material in sharepoint.

No 216, 1st Block, 2nd Main, New BEL Layout, Vidyaranyapura, Bangalore – 560067

info@bpqconsulting.com