BPO INDUSTRYBPO INDUSTRY

BUSINESS PROPOSALBUSINESS PROPOSAL

PAN ASIA GLOBAL GROUPPAN ASIA GLOBAL GROUP

AN ISO 9001/27001 CERTIFIED AN ISO 9001/27001 CERTIFIED AND DUNS REGISTEREDAND DUNS REGISTERED

About BPO INDUSTRYAbout BPO INDUSTRY

ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING STARTEDSTARTED

GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY: GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY: FINANCE AND ACCOUNTING FINANCE AND ACCOUNTING INSURANCEINSURANCE MEDICAL BILLING MEDICAL BILLING TELE-MARKETINGTELE-MARKETING TELECOMTELECOM TECHNICAL HELP DESKTECHNICAL HELP DESK TRAVELTRAVEL LEGAL AND HR LEGAL AND HR

COUNTRIES LIKE US, UK, CANADA AUSTRALIA & OTHER COUNTRIES LIKE US, UK, CANADA AUSTRALIA & OTHER EUROPEAN COUNTRIES ARE ACTIVE IN INDIAEUROPEAN COUNTRIES ARE ACTIVE IN INDIA

WHY INDIA ?WHY INDIA ?

FOR GLOBAL OUTSOURCING INDIA IS FOUND FOR GLOBAL OUTSOURCING INDIA IS FOUND FAVOURABLE DESTINATION DUE TO:FAVOURABLE DESTINATION DUE TO:

FAVOURABLE TIME ZONE FOR FAVOURABLE TIME ZONE FOR US/UK/AUSTRALIAUS/UK/AUSTRALIA

SKILLED & LOW COST MANPOWERSKILLED & LOW COST MANPOWER BANDWIDTH NO MORE A CONSTRAINTBANDWIDTH NO MORE A CONSTRAINT LARGE ENGLISH SPEAKING POPULATIONLARGE ENGLISH SPEAKING POPULATION FRIENDLY & FLEXIBLE ENVIRONMENTFRIENDLY & FLEXIBLE ENVIRONMENT

WHAT IS THE FUTURE ?WHAT IS THE FUTURE ?

2002-03 BPO was Rs.11,700 crores2002-03 BPO was Rs.11,700 crores 2003-04 It rose to Rs. 17,000 crores2003-04 It rose to Rs. 17,000 crores 2004-05 It stood at 6.2 BILLION DOLLARS (Rs. 32,000 2004-05 It stood at 6.2 BILLION DOLLARS (Rs. 32,000

CRORES). CRORES). 2005-2006 : CLOSED AT 52 BILL $2005-2006 : CLOSED AT 52 BILL $ IN YEAR 2012-13 IT IS EXPECTED TO CROSS 11O IN YEAR 2012-13 IT IS EXPECTED TO CROSS 11O

BILLION USD . BILLION USD . THIS IS ONLY 4% OF GLOBAL BPO SHARETHIS IS ONLY 4% OF GLOBAL BPO SHARE

PAN ASIA GLOBAL PAN ASIA GLOBAL GROUPBACKGROUNDGROUPBACKGROUND

PAN ASIA GLOBAL GROUP is a public limited company with ISO9001 PAN ASIA GLOBAL GROUP is a public limited company with ISO9001

CERTIFICATION which have a CERTIFICATION which have a Six Sigma CertificationSix Sigma Certification. It has created a legacy . It has created a legacy

of 50 years having diversified interests in environment protection; biotechnology, of 50 years having diversified interests in environment protection; biotechnology,

bioinformatics, ITES and IT software development. The group has over 25000 bioinformatics, ITES and IT software development. The group has over 25000

people employed and global presence .Presently the group is 1.3 BILLION $ dollar. people employed and global presence .Presently the group is 1.3 BILLION $ dollar.

PAN ASIA GLOBAL GROUP IT DIVISION PAN ASIA GLOBAL GROUP IT DIVISION was started in 2000 as part of was started in 2000 as part of

diversification plans of the group to migrate into IT and ITES to fulfill the global diversification plans of the group to migrate into IT and ITES to fulfill the global

need of IT projects. At the helm of affairs it has strong technical team from IIT / need of IT projects. At the helm of affairs it has strong technical team from IIT /

IIM background to develop and manage software's and create strong ITES support IIM background to develop and manage software's and create strong ITES support

for large corporations worldwide. for large corporations worldwide.

PAN ASIA GLOBAL GROUP PAN ASIA GLOBAL GROUP develops software's based on Java, Oracle, J2ME, develops software's based on Java, Oracle, J2ME,

C++ and Embedded platform to fulfill any technical domain.C++ and Embedded platform to fulfill any technical domain.

..

OUR EXPERTISE IN BPOOUR EXPERTISE IN BPO

PAN ASIA GLOBAL GROUP offers complete Turnkey PAN ASIA GLOBAL GROUP offers complete Turnkey Solutions LikeSolutions Like

Setting up CALL CENTERS 10-100 SEATSSetting up CALL CENTERS 10-100 SEATS BPO NON VOICE UPTO 500 SEATS BPO NON VOICE UPTO 500 SEATS Provide Businesses in Advance from Provide Businesses in Advance from

US/UK/CANADA/AUSTRALIA/EUROPEUS/UK/CANADA/AUSTRALIA/EUROPE Assistance in MANPOWER SUPPORTAssistance in MANPOWER SUPPORT Give Continuous Training to ensure high level Give Continuous Training to ensure high level

efficiency & achievement of Targets set by Clientsefficiency & achievement of Targets set by Clients Offer OPERATION/MIS SUPPORTOffer OPERATION/MIS SUPPORT CERTIFYING CENTERS IN SIX SIGMA & ISO CERTIFYING CENTERS IN SIX SIGMA & ISO

9001:2000 & 190119001:2000 & 19011

PAN ASIA GLOBAL GROUP PAN ASIA GLOBAL GROUP ACTIVITIESACTIVITIES

GLOBAL MANAGEMENT CONSULTANCYGLOBAL MANAGEMENT CONSULTANCY COMPLETE ITES/BPO PROJECTS ON BOOMCOMPLETE ITES/BPO PROJECTS ON BOOM COMPLETE HARDWARE FOR TELECOMCOMPLETE HARDWARE FOR TELECOM BIOTECHNOLOGY & BIO INFORMATICSBIOTECHNOLOGY & BIO INFORMATICS SIX SIGMA IMPLEMETATION & CERTIFNSIX SIGMA IMPLEMETATION & CERTIFN TECH SUPPORT FOR FOREIGN CLIENTSTECH SUPPORT FOR FOREIGN CLIENTS EDUCATION FOR POST GRADUATIONEDUCATION FOR POST GRADUATION HEALTH CARE SERVICESHEALTH CARE SERVICES ENVIRONMENT PROTECTION & CONTROLENVIRONMENT PROTECTION & CONTROL

OUR GLOBAL PRESENCEOUR GLOBAL PRESENCE

BPO PROJECT DETAILSBPO PROJECT DETAILS

PROJECT 1: AIRTEL/AIRCELL PROCESS PROJECT 1: AIRTEL/AIRCELL PROCESS FORM FILLINGFORM FILLING

RATE INR 8.50/- PER FORMRATE INR 8.50/- PER FORM MONTHLY BILLING : 8.5 LAKHS(100000 MONTHLY BILLING : 8.5 LAKHS(100000

FORMS)FORMS) TOTAL VALUE : 100 LAKHS APPROXTOTAL VALUE : 100 LAKHS APPROX NOS SEATS : 10 MIN NOS SEATS : 10 MIN PAYMENT : BI- MONTHLY PAYMENT : BI- MONTHLY TENURE : 2 YEARS EXTENDABLE TO 3 YRSTENURE : 2 YEARS EXTENDABLE TO 3 YRS

BPO PROJECTSBPO PROJECTS

PROJECT 2: LOAN RECORD PROJECT 2: LOAN RECORD DIGITISATION FROM USADIGITISATION FROM USA

NOS SEATS : 10-15, PER FORM 2 $NOS SEATS : 10-15, PER FORM 2 $ MONTHLY BILLING : 15 LAKHS MIN ( 15000 MONTHLY BILLING : 15 LAKHS MIN ( 15000

FORMS / MONTHFORMS / MONTH PAYMENT : 15 DAYS CYCLEPAYMENT : 15 DAYS CYCLE NOS SLOTS: 3 DIRECT SIGN UP WITH USA NOS SLOTS: 3 DIRECT SIGN UP WITH USA

COMPANY ONLYCOMPANY ONLY TENURE : 2-3 YEARSTENURE : 2-3 YEARS WEEKLY UPLOAD TO FTPWEEKLY UPLOAD TO FTP

BPO PROJECTSBPO PROJECTS

PROJECT 3: US INSURANCE CLAIM PROJECT 3: US INSURANCE CLAIM FORMS FORMS

NOS OF SEATS : 10 STARTING NOS OF SEATS : 10 STARTING NOS OF FORMS 30000/ MONTH @ 3.5 NOS OF FORMS 30000/ MONTH @ 3.5

USDUSD DURATION 2 YEARSDURATION 2 YEARS MONTHLY BILLING 55.6 LAKHS / 10 MONTHLY BILLING 55.6 LAKHS / 10

SEATS MONTHLY PAYMENTSEATS MONTHLY PAYMENT

BPO PROJECTSBPO PROJECTS

PROJECT 4 : LOAN CONSOLIDATION PROJECT 4 : LOAN CONSOLIDATION INDIAN BANKSINDIAN BANKS

NOS OF SEATS : 12-15 NOS OF SEATS : 12-15 TENURE : 2 yrs MINTENURE : 2 yrs MIN MONTHLY BILLING : 50 LAKHSMONTHLY BILLING : 50 LAKHS RATE : INR 22/- to 50 /- PER FORM , 10000 RATE : INR 22/- to 50 /- PER FORM , 10000

FORMS/MONTH/ SEAT.FORMS/MONTH/ SEAT. PAYMENT : MONTHLY BASISPAYMENT : MONTHLY BASIS

BPO PROJECTSBPO PROJECTS

PAN ASIA GLOBAL ALSO HAS PAN ASIA GLOBAL ALSO HAS PROJECTS ON :PROJECTS ON :

INBOUND CALL CENTERINBOUND CALL CENTER CHAT SUPPORT CHAT SUPPORT BUSINESS TRANSCRIPTIONBUSINESS TRANSCRIPTION HTML TAGGING HTML TAGGING EPUBEPUB DATA MININGDATA MINING

HOW TO PROCEEDHOW TO PROCEED SELECT THE BEST PROCESS FROM ABOVE DEPENDING LIST ON YOUR SELECT THE BEST PROCESS FROM ABOVE DEPENDING LIST ON YOUR

CAPABILITIES.CAPABILITIES. SUBMIT YOUR DETAILED PROFILE IF NOT SUBMITTED.SUBMIT YOUR DETAILED PROFILE IF NOT SUBMITTED. ON SUBMISSION AND SELECTION OF THE PROCESS WE WILL SEND YOU ON SUBMISSION AND SELECTION OF THE PROCESS WE WILL SEND YOU

DETAILS OF THE INDIVIDUAL PROCESS WITH TECH , REVENUE AND DETAILS OF THE INDIVIDUAL PROCESS WITH TECH , REVENUE AND COMMERCIAL DETAILS.COMMERCIAL DETAILS.

COME DOWN TO BANGALORE FOR TECH/COMMERCIAL DISCUSSIONS.COME DOWN TO BANGALORE FOR TECH/COMMERCIAL DISCUSSIONS. ON FINALISATION WE GET YOUR PROFILE SHORT LISTED.ON FINALISATION WE GET YOUR PROFILE SHORT LISTED. ON SHORT LISTING OTHER DOCS HAVE TO BE SUBMITTED TO CLEINT FOR ON SHORT LISTING OTHER DOCS HAVE TO BE SUBMITTED TO CLEINT FOR

SIGN UP OF SLA.SIGN UP OF SLA. ON SIGNING OF SLA YOU GO THROUGH TECH TRAINING AND ON QUALITY FOR ON SIGNING OF SLA YOU GO THROUGH TECH TRAINING AND ON QUALITY FOR

SIX SIGMA WHICH IS COMPULSARY FOR ALL THE ABOVE PROCESS. IT IS SIX SIGMA WHICH IS COMPULSARY FOR ALL THE ABOVE PROCESS. IT IS ASSUMED THAT YOUR MANPOWER IS READY AND EXPERIANCED IN THIS ASSUMED THAT YOUR MANPOWER IS READY AND EXPERIANCED IN THIS KIND OF WORK.KIND OF WORK.

SAMPLING AND TRIAL DATA IS GIVEN TO THE CENTER.SAMPLING AND TRIAL DATA IS GIVEN TO THE CENTER. START OF COMMERCIAL WORK. START OF COMMERCIAL WORK. WE HAND HOLD YOU FOR 2 MONTHS AND SORT OUT ANY ISSUES WITH THE WE HAND HOLD YOU FOR 2 MONTHS AND SORT OUT ANY ISSUES WITH THE

CLIENT/ PROCESS IF ANY.CLIENT/ PROCESS IF ANY.

BENEFITS OF BPO INDUSTRYBENEFITS OF BPO INDUSTRY

SUNRISE INDUSTRY WITH 15-20 YEARS SUNRISE INDUSTRY WITH 15-20 YEARS LIFELIFE

PRESTIGIOUS/SCOPE OF EXPANSIONPRESTIGIOUS/SCOPE OF EXPANSION NO CORPORATE TAX ON USD BILLINGNO CORPORATE TAX ON USD BILLING GOVT SUPPORT & INCENTIVES GIVEN.GOVT SUPPORT & INCENTIVES GIVEN. MAN POWER EASILY AVAILIABLE.MAN POWER EASILY AVAILIABLE. RURAL BPO INCENTIVES BY MOST RURAL BPO INCENTIVES BY MOST

STATE GOVT STATE GOVT

OUR INDIA CORPORATE OUR INDIA CORPORATE OFFICE IN BANGALOREOFFICE IN BANGALORE

OUR INFRASTRUCTUREOUR INFRASTRUCTURE

ONE OF OUR CENTERSONE OF OUR CENTERS

CONTACT DETAILS CONTACT DETAILS

PAN ASIA GLOBAL GROUP LIMITEDPAN ASIA GLOBAL GROUP LIMITED # 35 , JEEVAN BHEEMA NAGAR MAIN # 35 , JEEVAN BHEEMA NAGAR MAIN

ROAD, BANGALORE 560075ROAD, BANGALORE 560075 PHONE 09845904850PHONE 09845904850 www.panasiaglobalgroup.com SKYPE :panasiaglobalgroup SKYPE :panasiaglobalgroup info@panasiaglobalgroup.com www.facebook.com/profile.php?id=10000266

0753831