BPMN 2.0 - an introduction to the Level 1 Palette
-
Upload
declan-chellar -
Category
Business
-
view
653 -
download
2
Transcript of BPMN 2.0 - an introduction to the Level 1 Palette
![Page 1: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/1.jpg)
BPMN 2.0Introduction to the Level 1 Palette
by Declan Chellar
![Page 2: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/2.jpg)
Scope of this slide deck
• In: an introduction to the shapes of the Level 1 Palette of BPMN 2.0
• In: textual explanations of the purpose of each shape
• In: stand-alone visual examples of the use of each shape
• Out: an example start-to-finish process model
![Page 3: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/3.jpg)
What is BPMN?
• “Business Process Model and Notation”
• A graphical technique for modelling business processes
• Based on flowcharting
• An expressive language with vocabulary, grammar and syntax
• Managed by the Object Management Group
![Page 4: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/4.jpg)
Why use BPMN?
• It is an international standard, the lingua franca of process modelling
• Easily understood by non-technical business people
• Caters well for event-based process modelling
• Caters well for exception scenarios
• Caters well for hierarchical modelling
![Page 5: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/5.jpg)
Why use the Level 1 Palette?
Any of the following is a good reason to stick to Level 1:
• You are not familiar with the shapes of the Level 2 Palette
• You are modelling an initial overview of a process
• You want a simple (non-executable) model of a process
• You don’t need to model event-triggered behaviour
![Page 6: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/6.jpg)
First some symbols
• Instructions appear with this symbol:
• Handy tips appear with this symbol:
• Warnings appear with this symbol:
• Quotes from the BPMN 2.0 Specification appear with this symbol:
(along with a reference to the relevant section in the specification)
![Page 7: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/7.jpg)
Pools and Lanes
![Page 8: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/8.jpg)
This is a Pool. It represents an
entire Process from start to finish.
![Page 9: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/9.jpg)
[Pro
ce
ss N
am
e]
The process name
goes here.
![Page 10: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/10.jpg)
[Pro
ce
ss N
am
e]
Process names are always verb phrases and should reveal the
intent of the process.
![Page 11: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/11.jpg)
[Pro
ce
ss N
am
e]
These are all good process names
because the verbs directly address the core activity and
intent of the process.
Replace
Customer Card
Request Vacation
Add New Account
Switch
Customer Account
![Page 12: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/12.jpg)
[Pro
ce
ss N
am
e]
Noun phrases do not make good
process names because processes are about activity and a phrase that lacks a verb obscures the core activity of the process.
Customer CardReplacement
Vacation Request
New Account
Switch
Customer Account
![Page 13: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/13.jpg)
[Pro
ce
ss N
am
e]
Within a Pool, we must
have at least one Lane. A Lane represents the
Performer of any tasks that sit within that Lane.
![Page 14: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/14.jpg)
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
The Performer name
goes here.
The Performer name
goes here.
![Page 15: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/15.jpg)
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Performer names are always
noun phrases and can represent individual roles, teams, departments or can
represent a desire for Activities to be automated.
![Page 16: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/16.jpg)
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Personnel Manager
Claims
Adjuster
System
(for Activities to be automated)
Accounts
Department
These are all good Performer names.
![Page 17: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/17.jpg)
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Those who perform activities within the same process must be modelled as Lanes within
the same process Pool.
![Page 18: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/18.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
You can also have Pools outside
the process, to indicate entities or other processes that interact with
the process you are modelling.
![Page 19: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/19.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
If we do not model what happens
inside them, they are known as Black Box Pools.
![Page 20: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/20.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
We do not model what happens inside a Black Box Pool because:
• we do not know• or we do not care
• or we cannot control it
![Page 21: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/21.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
However, if we do know what goes
on inside the other Pool and we can control it and we do care, then we
model it as another White Box Pool.
![Page 22: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/22.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message X Received
Request Information Y
Send Message Z
Receive Information Y
Message X
Request for Information Y
Information YMessage Z
We show the interactions
between Pools with Message Flows.
![Page 23: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/23.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message X Received
Request Information Y
Send Message Z
Receive Information Y
Message X
Request for Information Y
Information YMessage Z
More on Message
Flows later.
![Page 24: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/24.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message X Received
Request Information Y
Send Message Z
Receive Information Y
Message X
Request for Information Y
Information YMessage Z
The interacting Pools are
called Participants.
Don’t confuse the
terms Participant and Performer.
![Page 25: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/25.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message X Received
Request Information Y
Send Message Z
Receive Information Y
Message X
Request for Information Y
Information YMessage Z
A model that shows the
interactions between participating Pools is called a
Collaboration.
![Page 26: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/26.jpg)
Events
![Page 27: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/27.jpg)
Events
An Event is something that “happens” during the
course of a Process… BPMN has restricted the use of Events to include only those types of Events that will
affect the sequence or timing of Activities of a Process. (section 8.3.5)
![Page 28: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/28.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Every process has at least one Event
which starts it.
![Page 29: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/29.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
A Start Event is
represented by a circle with a single, thin border.
![Page 30: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/30.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
[Label]
Label the Start Event to make
process trigger explicit.
![Page 31: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/31.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
[Label]
“Start” is not a suitable label for a Start Event, as it adds no information about
what causes the process to start.
![Page 32: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/32.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
[Label]
These are all good Start Event labels.
Customer Order
Received
15.00 daily
Need for
warehouse maintenance
identified
![Page 33: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/33.jpg)
The three basic types
of Start Event in BPMN 2.0 are:
![Page 34: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/34.jpg)
The three basic types
of Start Event in BPMN 2.0 are:
“None”: the process is started manually.
![Page 35: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/35.jpg)
The three basic types
of Start Event in BPMN 2.0 are:
“None”: the process is started manually.
“Message”: the
process starts when a Message is received from another Pool.
![Page 36: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/36.jpg)
The three basic types
of Start Event in BPMN 2.0 are:
“None”: the process is started manually.
“Message”: the
process starts when a Message is received from another Pool.
A Message is not necessarily a letter or an email. It could be one person
talking to another. A message represents nothing more than an interaction between two Pools.
![Page 37: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/37.jpg)
The three basic types
of Start Event in BPMN 2.0 are:
“None”: the process is started manually.
“Message”: the
process starts when a Message is received from another Pool.
“Timer”: the process starts at a particular
time, or date, or frequency, etc.
![Page 38: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/38.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Processes must have at least
one End Event, which indicates not just that the
process ends, but also the end state of the process.
![Page 39: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/39.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
An End Event is
represented by a circle with a single, thick border.
![Page 40: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/40.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
[Label]
End Events should be labelled to provide information about what the outcome of the process is.
![Page 41: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/41.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
[Label]
“End” is not a suitable label for
an End Event, as it adds no information about the end state
of the process.
![Page 42: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/42.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
[Label]
These are all good End Event labels.
Customer Order
Fulfilled
Vacation Request
Rejected
Account Switched
Card Replaced
![Page 43: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/43.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
[Label]
All possible Start Events and all
possible End Events must be shown in the process Pool at the
top level of your model.
![Page 44: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/44.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
[Label]
This allows you to navigate
the entire process at the highest level without needing
to know the details.
![Page 45: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/45.jpg)
The three basic types of End Event in BPMN
2.0 are:
![Page 46: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/46.jpg)
The three basic types of End Event in BPMN
2.0 are:
“None”: the process throws no signal at
the end.
![Page 47: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/47.jpg)
The three basic types of End Event in BPMN
2.0 are:
“None”: the process throws no signal at
the end.
“Message”: the
process throws a Message signal to
another Pool.
![Page 48: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/48.jpg)
The three basic types of End Event in BPMN
2.0 are:
“None”: the process throws no signal at
the end.
“Message”: the
process throws a Message signal to
another Pool.
“Terminate”: all
active paths at the same process level
are aborted.
![Page 49: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/49.jpg)
Activities
![Page 50: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/50.jpg)
Activities
An Activity is work that is performed
within a Business Process. (section 10.2)
![Page 51: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/51.jpg)
The performance of work can only be represented
by Activity shapes.
![Page 52: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/52.jpg)
Atomic activities cannot be broken down into further steps and are represented
by the Task shape.
![Page 53: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/53.jpg)
The Sub Process shape is
used for Activities that are broken down into further Tasks or Sub Processes.
![Page 54: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/54.jpg)
More on Sub
Processes shortly.
![Page 55: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/55.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Tasks must sit within the Lane that performs the
work.
![Page 56: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/56.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
You don’t have to indicate the Task type but it does add clarity.
![Page 57: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/57.jpg)
User (person symbol):
In the Level 1 palette, the User Task type represents any atomic activity carried out by a human.
![Page 58: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/58.jpg)
Service (gears symbol):
In the Level 1 palette, the Service Task type represents any
automated, atomic activity.
![Page 59: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/59.jpg)
Sequence Flows
![Page 60: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/60.jpg)
Sequence Flows
A Sequence Flow is used to show the order of Flow Elements in a Process.
(section 8.3.13)
![Page 61: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/61.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
To show the order of flow
between shapes, we use the Sequence Flow shape.
![Page 62: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/62.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
To show sequence flow, we
use the Sequence Flow shape.
There are different types of arrow-
headed shapes in BPMN, so get used to calling this one by its correct name: Sequence Flow
![Page 63: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/63.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
A Sequence Flow can have only one source
and one target.
![Page 64: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/64.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Sequence Flows must always
stay within a Pool.
![Page 65: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/65.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Sequence flows may never
cross a pool boundary.
![Page 66: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/66.jpg)
Message Flows
![Page 67: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/67.jpg)
Message Flows
A Message Flow is used to show the flow of Messages between
two Participants that are prepared to send and receive them.
(section 9.3)
![Page 68: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/68.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message XReceived
Message X
Catching Message Events
(white envelope) musthave an incoming Message
Flow from the boundary of another Pool.
![Page 69: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/69.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message XReceived
Send Message Y
Message X Message Y
Throwing Message Events
(black envelope) musthave an outgoing Message
Flow to the boundary of another Pool.
![Page 70: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/70.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message XReceived
Send Message Y
Message X Message Y
Message Flows may only
pass between Pools.
![Page 71: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/71.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Message X
Message Flows may never
pass within a Pool.
![Page 72: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/72.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message X Received
Request Information Y
Send Message Z
Receive Information Y
Message X
Request for Information Y
Information YMessage Z
What shapes can send Messages?
Task
Message
Throwing Event
Black Box Pool
boundary
Black Box Pool
boundary
![Page 73: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/73.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Message X Received
Request Information Y
Send Message Z
Receive Information Y
Message X
Request for Information Y
Information YMessage Z
What shapes can
receive Messages?
Task
Message
Catching Event
Black Box Pool
boundary
Black Box Pool
boundary
![Page 74: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/74.jpg)
Sub Processes
![Page 75: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/75.jpg)
Sub Processes
A Sub-Process is an Activity whose internal details
have been modeled using Activities, Gateways, Events, and Sequence Flows. A Sub-Process is a
graphical object within a Process, but it also can be “opened up” to show a lower-level Process.
(section 8.3.13)
![Page 76: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/76.jpg)
Sub Processes allow you to
model the details of a Process hierarchically.
![Page 77: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/77.jpg)
Sub Processes also allow you to group activities logically for the
sake of tidiness.
![Page 78: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/78.jpg)
The details of a collapsedSub Process are shown on
another (child) canvas.
![Page 79: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/79.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
BOutcome
Outcome B
A
Outcome A
Collapsed Sub Processes must sit within the Lane where the first task of that Sub Process
is performed, even though subsequent Tasks may be performed in other Lanes.
![Page 80: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/80.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
The details of an expanded Sub Process are shown at the same level as the Sub Process shape
itself.
![Page 81: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/81.jpg)
A Sub Process inherits its Pool from
the parent, so you are only required to show the Pool at the
top level of your model.
![Page 82: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/82.jpg)
[Pe
rfo
rme
r N
am
e]
However, you should
show any relevant Lanes at the Sub Process level.
![Page 83: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/83.jpg)
[Pe
rfo
rme
r N
am
e]
Sub Processes must have oneun-labelled Start Event of the
type “None”.
![Page 84: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/84.jpg)
This is because the trigger for
the Sub Process is already known: it is the previous
Activity at the parent level.[P
erf
orm
er
Na
me
]
Sub Processes must have oneun-labelled Start Event of the
type “None”.
![Page 85: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/85.jpg)
[Pe
rfo
rme
r N
am
e]
Sub Processes must at least
one End Event.
![Page 86: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/86.jpg)
[Pe
rfo
rme
r N
am
e]
Sub Processes must at least
one End Event.
There is no need to label a Sub Process End Event
if there is only one.
![Page 87: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/87.jpg)
[Pe
rfo
rme
r N
am
e]
Determine Outcome
Outcome BOutcome
B
Outcome A
A
You must label Sub Process
End Events if there are more than one.
![Page 88: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/88.jpg)
Gateways
![Page 89: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/89.jpg)
Gateways
Gateways are used to control how Sequence Flows interact as they
converge and diverge within a Process.(section 8.3.13)
![Page 90: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/90.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
We use a Gateway shape to navigate the diagram
when optional or multiple paths are possible.
![Page 91: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/91.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
No processing takes place within a Gateway, i.e., it
contains no logic. It is nothing more than a visual navigation
device for your diagram.
![Page 92: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/92.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Because no processing takes place within a Gateway, be careful not
to call them ‘Decision Points’.
![Page 93: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/93.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Determine Credit Limit
Credit Limit
Any Decision logic should be contained
within a previous Activity and the Gateway should be labelled accordingly.
![Page 94: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/94.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Determine Credit Limit
Credit Limit
Any logic should be contained within a previous Activity and the Gateway
should be labelled accordingly.
Remember we said that the
performance of work is represented only by Activity shapes.
![Page 95: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/95.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
A plain, Exclusive Gateway like this means that the process follows only one of the subsequent Gates, (i.e.,
the one where the outcome labelled on the Gate is true).
![Page 96: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/96.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
An Exclusive Gateway can also be indicated like this.
![Page 97: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/97.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
The Sequence Flows that
follow a Gateway are called Gates.
![Page 98: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/98.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Determine Credit Limit
Credit Limit
Sufficient
Insufficient
Label the Gates coming out of the Gateway to cover all
allowed outcomes.
![Page 99: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/99.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
BOutcome
Outcome B
A
Outcome A
When a Sub Process has more than
one End Event, you must use an Exclusive Gateway at the parent level to interrogate the outcome.
![Page 100: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/100.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
Use Parallel Gateways to
model paths that the process follows in parallel.
![Page 101: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/101.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
With a Splitting Parallel Gateway, all paths following the Gateway
are activated as soon as the process reaches the Gateway.
![Page 102: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/102.jpg)
[Nam
e]
[Pro
ce
ss N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
With a Joining Parallel Gateway, the process does not continue until all
incoming paths are complete.
![Page 103: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/103.jpg)
Data Shapes
![Page 104: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/104.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Use a Data Object to represent transient data that is passed within a process but which does not need to
exist outside the process.
![Page 105: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/105.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Use a Data Store to represent data that persists beyond the
scope of the process.
![Page 106: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/106.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Use a Data Store to represent data that persists beyond the
scope of the process.
A Data Store is not necessarily
a database! It is simply a logical representation of
persisted data.
![Page 107: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/107.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
A sheet of paper could be used as a Data Object but it is discarded at some point before the process ends.
A sheet of paper could be
used as a Data Store but it is kept to be used after the
process ends.
![Page 108: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/108.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
We label both Data Objects and Data Stores to indicate the business concept of the data but not to indicate the
name of a database.
Customer Phone Number
Customer Account Details
![Page 109: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/109.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Data Objects and Data Stores must
be connected to Activity shapes with Data Associations to show the flow of data from and to Activities.
![Page 110: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/110.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Annotation
Annotation
Annotation
Annotations are a useful
way to add clarity to a process model.
![Page 111: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/111.jpg)
[Pe
rfo
rme
r N
am
e]
[Pe
rfo
rme
r N
am
e]
[Pro
ce
ss N
am
e]
[Nam
e]
Annotation
Annotation
Annotation
But do not use an Annotation
where clarity can be provided by an Event, Activity Gateway, Message Flow, Data Object or Data Store.
![Page 112: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/112.jpg)
Off-page Connectors
![Page 113: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/113.jpg)
Off-page Connectors
Generally used for printing, this object will show where a Sequence Flow leaves one page and then restarts on the next page.
(table 7.2)
![Page 114: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/114.jpg)
A
A
You can use an Intermediate Link
Event as an off-page connector when you need to split your
diagram across two canvasses.
![Page 115: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/115.jpg)
A
A
As the name implies, the Intermediate Event
indicates where something happens (an Event) somewhere between the start and end of a
Process. It will affect the flow of the Process, but will not start or (directly) terminate the Process.
(section 10.4.4)
![Page 116: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/116.jpg)
A
A
An Intermediate Event is
represented by a circle with a double, thin border.
An Intermediate Event is
represented by a circle with a double, thin border.
![Page 117: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/117.jpg)
A
A
White for
“catching”.
Black for
“throwing”.
![Page 118: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/118.jpg)
A
A
The Intermediate Link Event is the only type of Intermediate Event in
the Level 1 Palette.
![Page 119: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/119.jpg)
A
A
Use the Intermediate Link Event sparingly. Instead, try to use Sub
Processes to keep each diagram of your model tidily on a single canvas.
![Page 120: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/120.jpg)
This has been a basic introduction to the Level 1 Palette of BPMN 2.0
ESSENTIAL REFERENCE WORKS:
“BPMN Method and Style” by Bruce Silver“Process and Decision Modelling in BPMN/DMN” by Tom DeBevoise and James Taylor
(both books available in paperback and for Kindle)
The BPMN Specification:http://www.omg.org/spec/BPMN/2.0/
![Page 121: BPMN 2.0 - an introduction to the Level 1 Palette](https://reader033.fdocuments.in/reader033/viewer/2022042602/55a5abdc1a28aba5238b45c0/html5/thumbnails/121.jpg)
www.chellar.com/AnalysisFu/
LinkedIn: es.linkedin.com/in/declanchellar/
Twitter: @AnalysisFu
Care to discuss further?