BPM CBOK And CBPP® Certification Overview

Association of

Business Process Management

Professionals

© ABPMP International 2

ABPMPTable of Contents

• What is the biggest problem facing BPMProfessionals?

• BPM (Common Body of Knowledge)CBOK®– Why the BPM CBOK ®?

• Certified Business Process Professional –CBPP®– What is the CBPP ®?

• BPM CBOK® and CBPP® Schedule &Roadmap


ABPMPWhat is the Biggest Problem FacingBPM Professionals?

Companies or individuals starting out inBPM face a common problem:

– What are the skills and competencies thatwe (I) must know in order to be a BPMPractitioner?

– Where do you find the “WHAT” of BPM?

• There are many organizations and consultantswho will help you with their specific answer tothis question, but no organization has come upwith the broad answer to thequestion…………………………………..

UNTIL NOWABPMP has developed a comprehensive

Guide to The Common Body ofKnowledge (BPM CBOK®) that is thefoundation for developing the skills,knowledge and competencies for

practicing BPM


ABPMPBPM CBOK® Knowledge Areas

Knowledge Areas

Enterprise Process ManagementEnterprise Process Management

Process Management OrganizationProcess Management Organization

Business Process ManagementBusiness Process Management

Business Process Management TechnologiesBusiness Process Management Technologies


ABPMPWhy the BPM CBOK®?

• The BPM CBOK® is the “WHAT” of BPM, notthe “HOW” (methodology).

• One must first know the WHAT before one cancompletely understand the HOW of putting it alltogether into a comprehensive, sustainablewhole.

• Until now, there has been no comprehensiveresource espousing the skills and competenciesuntil the BPM CBOK®

• See Appendix for Review of Chapters

Overview of the Certified BusinessOverview of the Certified BusinessProcess Professional (CBPPProcess Professional (CBPP®®))


ABPMPWhat is the CBPP®?

BPM Certification means that an individualhas:– Achieved appropriate professional experience and/or

education;

– Passed a rigorous examination;

– Agreed to abide by a professional code of conduct;

– Committed to maintaining an active credential throughmeeting continuing professional developmentrequirements.


ABPMPExperience Qualification

• 4 Years

• Process management, Processimprovement, &/or Process transformationexperience

• Documentation

• References


ABPMPExperience Credits Up to 4 years Required

• Education– Undergraduate degree – no additional credit

– Graduate degree, 6 months credit

• BPM Training– Contact hours (CEUs) up to 500 hours

• Other Professional Certification, e.g.,PMP, CBAP– 6 months credit

• Academic Research & Case StudyDevelopment


ABPMPRecertification

• Recertification required every 3 years

– 60 hours of continuing professional educationactivities required

– Or retake test

• Some example activities

– Courses, Training, Seminars

– Professional association events

– Writing, Presenting, Teaching


ABPMPBPM CBOK® and CBPP® Schedule

• BPM CBOK® released April 2009 &available at:

– www.abpmp.org

– www.createspace.com/3376044

• CBPP® Exam Launched:

– January 2010 worldwide in English

– April 2010: German, French, Spanish,Portuguese

– Q4’10: Japanese, Mandarin


ABPMPCBOK® and CBPP® Roadmaps

The CBPP™ will releaseupdated exams inalternating years to theCBOK® releases

4.0

4/13

3.0

4/11

5.0

4/15

2.0

4/09

CBOK®

CBOK® Version

Year

GermanFrench

PortugueseSpanish

2.0

4/10

All4.0

1/14

All3.0

1/12

All5.0

1/16

English2.0

1/10

CBPP®

CBPP® LanguageCBOK® Version

Year

APPENDIX I

BPM CBOK® Chapters


ABPMPChapter 1 - Introduction

• Purpose of the CBOK

• Maintenance / feedback of the CBOK

• Release notes

• Summary and organization of the chapters


ABPMPChapter 2 - BPM

• Core BPM concepts

• Key definitions

• Practicing BPM

• BPM Lifecycle

• Types of processes

• Types of activities

• BPM Critical Success Factors

• BPM Professional Space


ABPMPChapter 3 – Process Modeling

• Key Definitions

– Diagramming vs. Modeling vs. Mapping

– Process Attributes and Characteristics

• Purpose & Benefits of Modeling

• Modeling Standards and Notations

• Modeling Quality and Perspectives

• Approaches to modeling, Capturing Information

• Modeling Roles and Responsibilities

• Modeling Techniques and Tools

• Process Simulation


ABPMPChapter 4 – Process Analysis

• Purpose and Benefit of Process Analysis

• Analysis Roles and Responsibilities

• Process Analysis Activities

• Analysis Techniques

• Considerations (i.e.. best practices)


ABPMPChapter 5 – Process Design

• Purpose and Benefits of Process Design

• Roles and Responsibilities

• Process Design Activities

• Principles of Process Design

• Designing for Compliance

• Business Rules (in a BPM context)

• Considerations and best practices


ABPMP

Chapter 6 – Process PerformanceMeasurement

• Key Definitions

• Importance and Benefits of ProcessPerformance Measurement

• Monitoring and Controlling Operations

• What to measure / How to measure

• Strategic Alignment

• Modeling and Simulation

• Decision Support

• Considerations


ABPMP

Chapter 7 – ProcessTransformation

• What is Process Transformation

• Process Improvement Methodologies

• Process Re-Design and Reengineering

• Implementation

• Organizational Change Management

• Sustaining the BPM Lifecycle

• Considerations and Best Practices


ABPMPChapter 8 – Process Organization

• The Process Oriented Enterprise

• Process Management Roles andResponsibilities

• Process Owner

• Organizational and Governance Structures

• Team Based Performance



ABPMP

Chapter 9 – Enterprise ProcessManagement

• Key definitions

• Benefits and Requirements for EnterpriseProcess Management

• Process Frameworks

• Process Repository Management

• Process Maturity Levels

• From Planning to Action



ABPMPChapter 10 – BPM Technology

• Importance BPM Technology (for BPM practice)

• Advantages and Risks of Process Automation

• Types of BPM Technology

– Modeling, Analysis, Design, Simulation

– Execution and Control

– Performance Management

– Integrated Suites

• Standards

• Industry Trends

• Implementation considerations


ABPMPAppendices

• Glossary

• References

• BPM Community

• BPM Model Curricula

• BPM Certification Program

• Guide to CBOK® Maintenance

• Contributors

APPENDIX II

What is the Association ofBusiness Process Management

Professionals International?


ABPMPWhat is the ABPMP International?

• The Association of Business ProcessManagement Professionals International is a non-profit, vendor independent professionalorganization dedicated to the advancement ofbusiness process management concepts and itspractices.

• ABPMP is practitioner-oriented andpractitioner-led.


ABPMPOur Vision

• ABPMP will lead the development of BPM as amainstream discipline

• ABPMP will be the global center for the community ofpractice in Business Process Management

• ABPMP will be the professional society for businessprocess management professionals

• ABPMP will be the recognized authority for certifyingBPM practitioners

• ABPMP will recognize, acknowledge and honor thosewho make outstanding contributions to our discipline


ABPMPOur Mission

• The mission of ABPMP is:– to engage in activities that advance the

practice of business process management,

– to promote and evolve a Common Body ofKnowledge in this field

– to foster the development and advancementof the skills and competencies of theprofessionals who work in this discipline

– to validate the professional qualifications andcertify BPM practitioners


ABPMP5 Reasons to Join ABPMPInternational

1. Network with Practitioners around the world - Our GlobalCommunity of Practice - Learn what's worked for others andleverage the knowledge.

2. The Guide to the BPM Common Body of Knowledge (BPM CBOK®)- The BPM Knowledge areas that are foundational to the practice ofBPM. Play an active role in evolving BPM CBOK®.

3. Pursue the CBPP® (Certified Business Process Professional) - theGlobal Certification Standard for BPM practitioners.

4. The intimacy of the Local Chapter educational meetings where youcan get hands on workshops, like BPM 101, and meet withcolleagues regularly.

5. Professional development opportunities from our Sponsors andTraining Providers.

BPM CBOK And CBPP® Certification Overview

Business

Transcript of BPM CBOK And CBPP® Certification Overview