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Yolanda Fowler Overnight Stocker - Wal-Mart El Paso, TX 79904 [email protected] - (757) 9337896 Authorized to work in the US for any employer WORK EXPERIENCE Overnight Stocker Wal-Mart - El Paso, TX - 2014 to Present Monitor store activities to ensure a neat and clean store as well as received and stacked store merchandise. • Maintain all store merchandise and handle all goods and services efficiently. • Manage all merchandise and ensure appropriate tags and labels to it and verified the cleanliness and order in the backroom and in the store. • Synchronized work functions with co-workers. • Assured that the goods were replenished on the sale floor. • Responded to customer requests for information and service. 3263a Townsley St., El Paso, TX 79904, (757) 971-0833, [email protected] Bartender/Waitress Spankies Bar - El Paso, TX - 2013 to 2014 Provide quick, efficient and friendly service to customers. Boost customer base and establish repeat clientele. Made recommendations to management regarding expanding selection of liquors. • Verified proper identification of patrons in order to assure age requirements for purchasing alcohol were being observed. • Attempted to limit liability by monitoring patron's excessive drinking and by taking necessary steps to persuade intoxicated patrons to stop drinking and find alternative means of transportation. • Cleaned glasses, utensils, bar and equipment, polished bar fixtures, mop floors, removed empty bottles and trash, and replenished bar supplies, such as liquor, fruit, ice, and dishes • Carried dirty dishes to kitchen and wiped tables and seats with dampened cloth • Collected money for drinks served Call Center Representative American Directions Group - El Paso, TX - 2012 to 2013 Enhanced the reputation of the organization by accepting ownership for accomplishing new and different requests and by exploring opportunities to create value for job accomplishments. • Ensured customer satisfaction by answering inquiries, monitoring needs, clarifying desired information and filling special requests. • Resolved problems by researching and exploring alternative solutions; implementing solutions and escalating unresolved issues. • Supported proper equipment maintanence by following established procedures and reporting any malfunctions. Customer Service Representative Vector Marketing - El Paso, TX - 2012 to 2012

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  • Yolanda FowlerOvernight Stocker - Wal-Mart

    El Paso, TX [email protected] - (757) 9337896

    Authorized to work in the US for any employer

    WORK EXPERIENCE

    Overnight StockerWal-Mart - El Paso, TX - 2014 to Present

    Monitor store activities to ensure a neat and clean store as well as received and stacked store merchandise. Maintain all store merchandise and handle all goods and services efficiently. Manage all merchandise and ensure appropriate tags and labels to it and verified the cleanliness and orderin the backroom and in the store. Synchronized work functions with co-workers. Assured that the goods were replenished on the sale floor. Responded to customer requests for information and service.3263a Townsley St., El Paso, TX 79904, (757) 971-0833, [email protected]

    Bartender/WaitressSpankies Bar - El Paso, TX - 2013 to 2014

    Provide quick, efficient and friendly service to customers. Boost customer base and establish repeat clientele.Made recommendations to management regarding expanding selection of liquors. Verified proper identification of patrons in order to assure age requirements for purchasing alcohol werebeing observed. Attempted to limit liability by monitoring patron's excessive drinking and by taking necessary steps to persuadeintoxicated patrons to stop drinking and find alternative means of transportation. Cleaned glasses, utensils, bar and equipment, polished bar fixtures, mop floors, removed empty bottles andtrash, and replenished bar supplies, such as liquor, fruit, ice, and dishes Carried dirty dishes to kitchen and wiped tables and seats with dampened cloth Collected money for drinks served

    Call Center RepresentativeAmerican Directions Group - El Paso, TX - 2012 to 2013

    Enhanced the reputation of the organization by acceptingownership for accomplishing new and different requests and by exploring opportunities to create value for jobaccomplishments. Ensured customer satisfaction by answering inquiries, monitoring needs, clarifying desired information andfilling special requests. Resolved problems by researching and exploring alternative solutions; implementing solutions and escalatingunresolved issues. Supported proper equipment maintanence by following established procedures and reporting anymalfunctions.

    Customer Service RepresentativeVector Marketing - El Paso, TX - 2012 to 2012

  • Performed all aspects of customer service and satisfaction, including filing and submitting customer orders,scheduling appointments and providing detailed information for variousproducts. Marketed and sold Cutco products through direct sales and preset appointments. Developed loyal customer base and increased sales volume through personal attention to customer Identified potential customers through personal referral and lead generation.

    VOLUNTEERJunior Achievement of the Desert Southwest, Inc - El Paso, TX - 2008 to 2009

    2013 to 2013El Paso, TX

    EDUCATION

    Medical Administrative AssistantChapin High School - El Paso, TX2013

    ADDITIONAL INFORMATION

    Medical Administration Assistant graduate seeking to obtain a challenging and responsible position utilizingspecific knowledge of phlebotomy in a facility where I can apply knowledge and experience, while being apartof a team that's bigger than me.

    Responsible, punctual and very dependable.Trained to collect blood using different needle types including butterfly, syringe, and straightneedles.

    SKILLS

    Excellent communication skills Strong organizational skills Telecommunication skillsActive listening skills Computer proficiency Sharp problem solverCourteous demeanor Trustworthy individual Energetic work attitudeMulti-Task Management Typing Speed 62 WPM Adaptability