Balanced Scorecard

September 8, 2009

Board of Education

Joseph Miller

What?

Why?

How?

Why?

Challenges

“American schools need more

money and more resources, yet

without changing the performance-

based system and more

accountability, they won’t make

much difference.”

-Albert Hunt (New York Times August 23, 2009)

“Our children will be competing with

kids from around the world for the

jobs of the future..”

-Arne Duncan (Remarks to America's Choice

Superintendent's Symposium August 20, 2009)

“In fiscal 2010-11, more K-12 cuts

may also be needed.”

-Bill Ritter and Barbara O’Brien (Denver Post

September 3, 2009)

challenge

1 hourOne study estimated that managers and executives

spend less than 1 hour per month on strategy.

What?

Balanced Scorecard

is a management tool

“…a strategic management

tool that helps you

measure, monitor, and

communicate your strategic

plan and goals throughout the

organization, in a way that is

understood by everyone.”

The Financial Gazette (July 3, 2003)

Describe the

organization

Be used for action

Lagging Indicators

“A measurable factor that

changes after the system has

already begun to follow a

particular pattern or trend.”

Leading Indicators

“Forward-looking in

nature, leading indicators are the

drivers of future performance.”

Where do we start?

What strategy will get us there?

Our competitive game plan.

Collis and Rukstad

(Harvard Business Review – April

2008)

The Adams 14 Strategy

To improve student achievement so

that 80% of students assessed will be

on grade level by 2014 by ensuring that

each classroom has a dynamic,

standards-based teacher who provides

powerful 21st century learning

experiences to all students.

The Adams 14 Strategy

To improve student achievement so

that 80% of students

assessed will be on grade

level by 2014 by ensuring that

each classroom has a dynamic,

standards-based teacher who provides

powerful 21st century learning

experiences to all students.

The Adams 14 Strategy

To improve student achievement so

that 80% of students assessed will be

on grade level by 2014 by ensuring

that each classroom has a

dynamic, standards-based teacher who

provides powerful 21st century learning

experiences to all students.

The Adams 14 Strategy

To improve student achievement so

that 80% of students assessed will be

on grade level by 2014 by ensuring that

each classroom has a dynamic,

standards-based teacher who

provides powerful 21st century learning

experiences to all students.

Four Sectors for School Districts.

“To support this organization,

what must we do financially?”

The Strategy

Financial Perspective

"To achieve our vision, how

must we perform with our

customers?”

Customer Perspective

"To deliver maximum value to

our customers, what do we

need to be great at?”

Internal Perspective

"To achieve our vision, how

must our organization learn

and improve?”

Learning & Growth

Introducing

Strategy Maps

A simple model of the

value creation process

A map is handy to communicate(=Strategy map)

how you plan to get(=Strategy)

from where you are(=Mission)

to where you want to be(=Vision)

A metaphor

I would like to achieve and maintain

a healthy weight that enhances

self-confidence, quality of life, and

longevity.

Move from communication of

relationships to measurement and

management.

Balanced Scorecard is a

ManagementSystem

Not just a

measurement system

You do not just measure

your heart beat

You use the heart rate monitor

to manage your exercise

How?

Communicates how organization

plans to achieve goals.

Aligns the work and budgets of the

entire organization with a single

purpose (or outcome).

Encourages course correction

before the year end

measurements.