Board of Directors Agenda Package - August 25
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Transcript of Board of Directors Agenda Package - August 25
Start Duration Agenda Item Type Person
1:00PM 1:00PM Call to Order adm Chair Pryce1:00PM 1:01PM Adoption of Agenda D Chair Pryce
Adoption of the Consent Agenda
Adoption of the Minutes - August 12, 2012
1:01PM 1:01PM Regrets adm Chair Pryce
1:01PM 1:03PM Comments from the Chairman of the Board & CGO fi Chair Pryce
1:03PM 1:05PM Comments from the President & CEO fi President Onabolu
1:05PM 1:20PM EL & End Interpretations of the President D President Onabolu
1:20PM 1:35PM GP Interpretations of the CGO D Chair Pryce
1:35PM 1:40PM Policy Change Letter D Chair Pryce
1:40PM 1:50PM Monitoring Report - EL#1, EL#2d & EL#2e D President Onabolu
1:50 PM 2:00PM Monitoring Report - GP#2h D Chair Pryce
2:00PM 2:05PM New Business & Announcements
2:05PM 2:10PM Incamera - Board Meeting Self-Evaluation
2:10PM 2:10PM Adjournment adm Chair Pryce
Total 1hr 10min
Students will benefit from:
The Organization exsits to represent the primary stakeholders, the students of Wilfrid Laurier University, and to provide them with a holistic
university experience and an enhanced student life. The costs of these benefits will be justified by the results.
Products and services that cater to the financial needs of students
Wilfrid Laurier University Students' Union
Meeting of the Board of Directors
Location: WLUSU Boardroom, 2nd Floor FNCCDate: August 25, 2012
Diverse social interaction.
The Ends of the Students' Union
Representation and advocacy to parties internal and external to the University with a focus on student success
A safe, sustainable, and empowering environment
Wilfrid Laurier University Board of Directors
Sunday, August 12th, 2012 WLUSU Boardroom, 2nd Floor FNCC
Board Meeting
Wilfrid Laurier University Students’ Union Board of Directors Meeting
Present: Matt Casselman, Sebastian Dudek, Jordan Epstein, Ryan
Neufeld, Caleb Okwubido-Williams, Jon Pryce, Kate Stevenson, Jennifer Taborowski, Jeff Vincent, Seth Warren, Michael Onabolu
Regrets: Alicia Appleby, Jazz Clement, Scott Fleming, Hannah Lee,
Deanna Sim Guests: Tash Hatkoski, Josh Proksch, Maggie Schaeffer, Chris Walker
1. Call to Order The meeting was called to order at 12:18pm 2. Adoption of Agenda
The Agenda was passed by consent with a friendly amendment to edit adopt to accept
July 28th minutes were passed by consent
3. Comments from the Chair
4. Comments from President
5. Continue Reviewing the Policy Document MOTION 1 (Vincent/Dudek): To replace Chair Pryce with Vice-Chair Epstein
In Favour: 9 Opposed: 0 Abstained: 0
Motion passes unanimously
Wilfrid Laurier University Students’ Union Board of Directors Meeting
AMENDMENT A (Dudek/Taborowski): To reject changes to the GP 2a global statement, but to amend, proactively rather than reactivity, to include, especially in policy development
In Favour: 9 Opposed: 0 Abstained: 1
Motion passes
AMENDMENT B (Taborowski/Vincent): To include in GP 2a, Ensure that Robert’s Rules of Order newly revised, 11th Edition is used in the facilitation of Board meetings
In Favour: 8 Opposed: 0 Abstained: 1
Motion passes
AMENDMENT C (Warren/Dudek): To amend GP 2f.3 (Board Committee Principles) to read, Avoid exercising authority over, and directly dealing with staff operations
In Favour: 8 Opposed: 0 Abstained: 1
Motion passes
AMENDMENT D (Dudek/Warren): Reconsider the amended decision from the July 28th meeting for E#1.4 to read, Products and services that cater to the financial needs of students
In Favour: 8 Opposed: 0 Abstained: 1
Motion passes
AMENDMENT E (Pryce/Dudek): To change GP 2c.2 to read, Ensure all Board documents and filing are accurate, current and timely
In Favour: 8 Opposed: 0 Abstained: 1
Wilfrid Laurier University Students’ Union Board of Directors Meeting
Motion passes
AMENDMENT F (Warren/Okwubido): To revert EL 2i.3 to its original form, allow the membership to be unaware of environmentally friendly lifestyle choices
In Favour: 7 Opposed: 1 Abstained: 1
Motion passes
MOTION 2 (Stevenson/Warren): To approve the Comprehensive Policy
In Favour: 8 Opposed: 0 Abstained: 1
Motion passes
MOTION 3 (Taborowski/Dudek): Remove Chair Epstein and replace him with Director Pryce
In Favour: 8 Opposed: 0 Abstained: 1
Motion passes
6. Announcements and New Business
MOTION 4 (Vincent/Epstein): To adjourn
In Favour: 9 Opposed: 0 Abstained: 0
Motion passes unanimously
. Adjourn
fi, For Information
Wilfrid Laurier University Students’ Union Board of Directors Meeting
fd, For Discussion D, Decision required adm, Administrative task The preceding reflects an accurate and complete record of the proceedings at the aforementioned meeting of the WLUSU Board of Directors. Date Signed: Date Signed: __________________________ __________________________
Jon Pryce Jordan Epstein Chair of the Board & Chief Governance Officer Vice-Chair of the Board 2012-13 WLUSU BOD 2012-13 WLUSU BOD
President’s Interpretations
Contents EL#2d – Financial Conditions and Activities .................................................................................................. 2
EL#2e – Financial Planning and Budgeting .................................................................................................... 8
EL#2g – Communication and Support to the Board ................................................................................... 11
EL#2f – Asset Protection ............................................................................................................................. 16
EL #2j – Hiring Practices – Unpaid Staff ...................................................................................................... 21
EL#2k – Lobbying and Advocacy ................................................................................................................. 24
EL#2l – General Meetings and Elections ..................................................................................................... 27
EL#1 – Global Executive Constraint ............................................................................................................ 30
EL#2c – Compensation and Benefits ........................................................................................................... 31
EL#2m – Transition of Staff ......................................................................................................................... 34
EL#2b – Treatment of Staff ......................................................................................................................... 36
EL#2a – Treatment of Consumers ............................................................................................................... 39
EL#2i – Environmental Sustainability .......................................................................................................... 42
EL#2h – Executive Succession ..................................................................................................................... 45
EL#2d – Financial Conditions and Activities With respect to the actual, ongoing financial condition and activities, the President may not cause or allow the development of fiscal jeopardy or a material deviation of actual expenditures from Board priorities established in Ends policies. The President will not: 1. Expend more funds than have been received in the fiscal year to date unless the Board’s debt guideline (point #2 below) is met. CEO INTERPRETATION:
I interpret “shall not expend more funds than have been received” to mean that at no point in the
year do expenses exceed revenues unless in compliance with section 2 of this policy. “Revenues”
are inflows of assets from delivering or producing goods, rendering services or other activities
provided by the business operations and services to students that require payment. “Expenses”
are the outflows of assets that are required to effectively deliver the aforementioned business
operations and services to students.
Operational Definition
Compliance will be demonstrated when:
a) All financial records quantitatively confirm that the expenses to not outweigh revenue at any
point in time during the fiscal year.
EVIDENCE: 1. Bank Reconciliation at…
2. Incur debt in an amount greater than can be repaid by certain and otherwise
unencumbered revenues within:
a. 120 days or prior to the expiration of the President’s term, whichever is sooner,
during periods 5-13.
b. 160 days during periods 1-4.
CEO INTERPRETATION:
I interpret “debt” to be any payables of the WLUSU which are not financed by operating revenue
from the current fiscal year. I interpret “certain and otherwise unencumbered revenues” to be
income that will unquestionably be received within 120/160 days, and is not required or
committed for payment of other expenses. These interpretations are consistent with advice from our auditor.
Operational Definition
Compliance will be demonstrated when:
a) All financial records quantitatively confirm that no debt is incurred in an amount greater than
can be repaid by certain and unencumbered revenues within
a) 120 days or prior to the expiration of the President‟s term, whichever is sooner, during
periods 5-13 or
b) 160 days during periods 1-4.
EVIDENCE:
1. Due to the fact that we have a positive balance in our bank account including considerations of
pending accounts payable, we are able to conclude that we are not incurring more debt than can
be repaid.
2. For further evidence see Appendix B
3. Use any restricted reserves.
CEO INTERPRETATION:
I interpret “restricted reserves” to mean reserve funds that are specifically designated by the
Board. These reserve funds have strict guidelines on how they should be spent, will be separately
invested and accounted for, and will not be used for other expenditures. The reserve funds in this
case are the Health and Dental Reserve and Sustainability Fund (also known as the Green Fee).
As defined within the OPA, “The Green Fee” shall mean the fee collected annually to support
the Union‟s environmental initiatives, as established by the Unions bylaws. This reserve will no
longer collect funds as a replacement “Sustainability Fee” has been created to support the
University‟s environmental initiatives through the 2009 referendum question. “The Health Plan”
shall mean the Undergraduate Student Health Plan administered by the Union; “The Dental
Plan” shall mean the Undergraduate Student Dental Plan administered by the Union.
Operational Definition
Compliance will be demonstrated when:
a) There is no use of restricted reserves unless specifically directed by the Board
EVIDENCE: 1. Restricted reserves (Health & Dental and Environmental Funds) have not been accessed in 2008-2009 and 2009-2010 (in Accrued Payables)
i. For further evidence see Appendix
4. Settle payroll and debts in an untimely manner.
CEO INTERPRETATION:
“Fail to settle” is defined as not paying within set payment schedule or have payment produced
promptly when requested by those seeking payment. I interpret “timely manner” of debts to be
paid or have a payment arrangement made within 90 days of the invoice date, unless an invoice
is not received within those 90 days. I interpret “timely manner” for payroll to be settled within
10 business days or have a payment schedule or plan arranged.
Operational Definition
Compliance will be demonstrated when:
a) All payroll and debts are settled in a timely manner as interpreted above, unless an alternative
payment schedule or plan was arranged and agreed upon by all parties.
EVIDENCE:
1. No overdue payroll with employees or debts with vendors that we have received invoices for.
a. For further evidence see Appendix .
5. Allow tax payments or other government-ordered payments or filings to be overdue or inaccurately filed.
CEO INTERPRETATION:
I interpret “Overdue” is to be defined as not paying any government ordered payments before the
deadline placed by the government institution. “Inaccurately filed” is to be defined submitting
filings or payments with errors.
Operational Definition
Compliance will be demonstrated when:
a) All government ordered payments are paid accurately before the deadline.
EVIDENCE: 1. All government payments have been paid in full and on time with no errors
a. For further evidence see Appendix.
6. Make a single purchase or commitment of greater than $10,000.
a. With respect to this policy, any project overage greater than 15% shall be subject
to subsequent Board approval.
b. Splitting orders to avoid this limit is not acceptable.
CEO INTERPRETATION:
I interpret “the President will not make a single purchase or commitment of greater than
$10,000” to mean that the President will not expend greater than $10,000 on the purchase of a
single product or service without the Board of Directors approval.
I interpret “any project overage greater than 15% shall be subject to subsequent Board approval”
to mean any capital project previously approved by the Board that exceeds the original total
project cost presented to the Board by 15%, must be presented to the Board once again for Board
approval.
I interpret “splitting orders” to be defined as willfully separating a single purchase into smaller
purchase order amounts, in which the aggregate cost is equal to or exceeds $10,000.
Operational Definition
Compliance will be demonstrated when:
a) Wilfrid Laurier Students‟ Union Finance Department statements demonstrate an absence of
capital projects or initiatives exceeding $10,000 that had not been previously approved by the
Board of Directors and also do not show any project cost overrun in excess 15% that has not been
further approved by the Board. These statements will illustrate that orders were not split in order
to circumvent this policy.
EVIDENCE:
1. See Appendix
7. Acquire, encumber or dispose of real estate.
CEO INTERPRETATION: I interpret “Acquire, encumber or dispose of” as purchase or lease, obtain a mortgage, end a lease or sell a physical structure, property or any WLUSU facility. At of the time this report, WLUSU currently holds a building agreement with Wilfrid Laurier University as per the OPA. This agreement applies to the Fred Nichols Campus Centre in Waterloo and the Student Centre in Brantford.
Operational Definition Compliance will be demonstrated when: a) WLUSU will not acquire, encumber or dispose of real estate unless defined above. Any exceptions in the future must be made at the Board’s discretion. Evidence: Appendix 8. Operate without aggressively pursuing receivables:
a. After a reasonable grace period; and
b. That are more than $10,000.
CEO INTERPRETATION: I interpret “aggressively pursue” as using all appropriate means (including but not limited to legal action)
to obtain outstanding balances from both companies and individuals when it is prudent to do so. For this
purpose, prudence shall be defined as expending no more resources than the net worth of the receivable.
The term “receivable” shall be defined as any receivable to the WLUSU equal to or exceeding $10, 000;
this is consistent with Board policy in previous subsections of this executive limitation.
I interpret “reasonable grace period” as 90 days except for when dealing with receivables from
Wilfrid Laurier University, which often come in after the 90 day period but are paid based on an
agreed upon payment schedule or plan.
Operational Definition Compliance will be demonstrated when:
a) All financial records are remaining up-to-date and accurate as receivables are being collected efficiently. b) There is a process in place defining the appropriate procedures for collecting receivables.
EVIDENCE: Appendix
9. Operate without providing detailed reports to the Board on any current and/or outstanding capital projects with budgets over $100,000 up to and upon their completion.
a. Quarterly reports prior to the implementation phase of the project.
b. Monthly reports beginning at the implementation phase of the project. CEO INTERPRETATION:
I interpret “detailed reports” as meaning financial snapshots and projections that outline current
expenditures, and expected future expenditures. I interpret “current” to mean a project approved
in the same fiscal year by the current Board. I interpret “outstanding” to mean a project that was
approved in a previous fiscal year by a previous Board. I interpret “capital projects” to mean a
project above $10,000 approved by the Board. I interpret “The phrase “up to and upon their
completion” is interpreted to mean that the regular reports as per the stated timeline above will continue
until the project has reached reasonable completion.
Reasonable completion can be defined as when the major budgetary items have been expended and/or
most of the project‟s core deliverables have been completed. A final report will be presented once the
account for the project has been closed. I interpret “Quarterly” to mean every 4 months. I interpret
“Monthly” to mean every month. I interpret “implementation phase” to mean post planning
phase to project completion.
Operational Definition Compliance will be demonstrated when: a) Reports have been submitted to the Board outlining project process and financials on all outstanding projects in a timely manner. EVIDENCE 1. Specify capital projects here…
Global Policy Statement: With respect to the actual, ongoing financial conditions and activities, the CEO shall not cause or allow the development of fiscal jeopardy or a material deviation of actual expenditures from Board priorities established in Ends policies. CEO INTERPRETATION I interpret “fiscal jeopardy” to mean permitting any fiscal year to end with insufficient liquid or near liquid assets to sustain normal operations inclusive of 90 to 120 days and the debt
guidelines/covenants as outlined, and/or depletion of reserves during the May to August period. “Material Deviation” is to be defined as willfully exceeding budget spending above $10,000 without proper budget amendment approval from the Board of Directors.
Operational Definition Compliance will be demonstrated when:
a) At the end of each fiscal year, WLUSU will sustain liquid assets to maintain normal operations inclusive of 90 to 120 days and in accordance with the debt guidelines/covenants as outlined, and/or depletion of reserves during the May to August period. b) All budgeting spending is in compliance with section 6 of this executive expenditures are
appropriately allocated to Board priorities. c) An Ends-based budgeting system is followed to ensure that all actual expenditures are appropriately allocated to Board priorities (see Ends-based Budgeting Financial Snapshots/Budgeting Report).
EVIDENCE
1. The 2012-13 WLUSU Operating Budget (which can be provided upon request).
2. All other evidence is included in other sections of this monitoring report.
EL#2e – Financial Planning and Budgeting
The President shall not cause or allow financial planning for any fiscal year or the remaining part of any fiscal year to:
deviate materially from Board Ends priorities;
risk financial jeopardy; or
fail to be derived from a multi-year plan that includes a long-term goal of
organizational financial self-sustainability.
CEO INTERPRETATION:
I interpret “Deviate materially” to be expenditures defined in Executive Limitation 2D, part 6. The term
“material” is to be defined as anything adversely affecting the corporation‟s ability to undertake
any future project or settle any debts or will have a legal or public relations effect on the
corporation. “Risk Financial Jeopardy” is defined as permitting any fiscal year to end with
insufficient liquid assets to maintain normal operations inclusive of 90 to 120 days, and/or
depletion of long-term funds. “Multi-year plan” is to be defined in our Strategic Plan which has a
multi-year cycle.. “Organizational financial self-sustainability” establishes that the WLUSU
business operations will work towards the goal of earning an annual profit that will cover all of
the operational costs, eliminating the need for student fee support for business ventures.
Operational Definition
Compliance will be demonstrated when:
a) All purchases made above $10,000 are approved by the Board and a proactive
evaluation was done to find available funds.
b) The inflow and outflow of resources do not deviate from the Boards End priorities and
an Ends-based budgeting system is used.
c) At the end of each fiscal year, WLUSU will be able to access the required funds to
sustain normal operations of 90 to 120 days, depending on the operating period.
d) The Strategic Plan speaks to sustainability, and the organization actively seeks a
sustainable bottom line for its business operations.
EVIDENCE
a) All purchases made above $10,000 have been approved by the Board ( ).
b) Refer to previously submitted Annual Operating Budget, passed on …2012.
c) Compliance with the debt guideline for periods 1-4 relating to cash on-hand.
d) The Operating Budget passed on, 2012 was a balanced budget with expenses equal to
revenues. (You can also reference EL2D here as well!
a) Refer to previously submitted Executive Limitation 2D, part 6, which was reported as compliant on August 25th, 2012.
c) Refer to previously submitted Executive Limitation 2D, part 1, which was reported as compliant on August 25th 2012.)
The President will not allow budgeting to:
1. Risk incurring those situations or conditions described as unacceptable in the Executive
Limitations policy entitled “Financial Condition & Activities”.
CEO INTREPRETATION:
I interpret this to mean that Executive Limitation 2D “Financial Conditions and Activities” is in
compliance.
Operational Definition
Compliance will be demonstrated when:
a) Executive Limitation 2D is in compliance.
EVIDENCE:
a) Refer to previously submitted Executive Limitation 2D, which was reported as compliant on
August 25th
, 2012.
2. Omit:
a. credible projection of revenues and expenses;
b. separation of capital and operational items;
c. cash flow analysis; and
d. disclosure of planning assumptions.
CEO INTREPRETATION
I interpret “Credible” as budgeted revenues and expenses which are projected and confirmed by
professional staff and subsequently confirmed in the auditing process. “Capital items” are items,
goods or services with large monetary value (exceeding $10,000) and with usefulness will
exceed that one of fiscal year. “Operational items” are expenses that are required in order to
carry out daily functions and initiatives of the WLUSU as a service to the student population.
“Cash Flow analysis” is a defined a review of expenses and revenue against or costs and sales of
goods and services. “Disclosure of planning assumptions” is transparency of any material
assumptions made during the budgeting process, which affected decisions on revenue projections
and planned expenditures
Operational Definition
Compliance will be demonstrated when:
a) The Finance Department confirms the accuracy of the budget, and when the yearly audit
confirms their accuracy.
b) Capital items beyond $10, 000 receive separate Board approval from the Operating Budget.
c) Financial Snapshot demonstrates cash flow analysis.
d) Projected revenues can be verified by the finance department (and subsequently reinforced by
the auditing process), and when expenditures use the Ends-Based budgeting model.
EVIDENCE:
a) Our budget allowed for compliance with EL2d on August 25th
, 2012
3. Provide less for Board prerogatives during the year than is set forth in the Cost of
Governance budget as outlined in the Governance Investment (GP #2i) policy
CEO INTREPRETATION
I interpret “provide less for board prerogatives” to mean that the CEO will not affect the
financial plans of the Board by altering financial resources in the Cost of Governance
Budget as approved by the Board of Directors Operational Definitions 3 Interpretations Stated
Above
Operational Definitions
Compliance will be demonstrated when:
a) Budgeting does not risk incurring those situations or conditions described as
unacceptable in EL#2d
b) The budgeting process will include credible projection of revenues and expenses;
separation of capital and operational items; cash flow analysis; and disclosure of planning
assumptions. These same conditional will also be met year round.
c) The President and CEO will not affect the financial plans of the Board at any point
during the year by allowing any financial resources in the Cost of Governance Budget to be
altered.
EVIDENCE (Appendix…)
EL#2g – Communication and Support to the Board The President may not permit the Board to be uninformed or unsupported in its work.
The President will not:
1. Allow the Board to be without monitoring data required by the Board according to its
policy “Monitoring President Performance” in a timely, accurate and understandable
fashion, directly addressing provisions of the Board policies being monitored, and
including the President’s interpretations consistent with the “Delegation to the President”
policy, as well as relevant data.
CEO INTERPRETATION:
I interpret “be without monitoring data” to mean the submission of predetermined monitoring
reports for the Executive Limitations the organization‟s Strategic Plan enclosed in the “WLUSU
Policy Manual” and the Ends policies. I further interpret “timely” to mean that these reports will
be submitted 72 hours of the Board meeting unless otherwise approved by the CGO. “Accurate
and understandable and directly addressing provisions of the Board policies being monitored”
means that the report will:
a) not include any substantive errors which alter the ability of the Board to complete its
task of monitoring the President,
b) use consistent formatting and reasonably clear and relevant evidence which supports
the report,
c) ensure that the operational “tests” (the Operation Definitions) relate to the
interpretation and evidence is available to the Board to demonstrate compliance from the tests. These submissions must meet all Board directed timelines and must be comprised of
comprehensive and accurate information.
Consistent with BMD #2c (“Delegation to the President) the President is entitled to make any
reasonable interpretations of policy, which will subsequently be presented and explained using
the monitoring data. Additionally, all monitoring data will be submitted according to BMD #2d
(“Monitoring President Performance”) unless otherwise directed by the Board.
Operational Definition:
Compliance will be demonstrated when:
a) All monitoring data is submitted to the Board of Directors within 72 hours of outlined
Board meeting, unless agreed to by the Board.
b) This data is complete and consistent with policy requirements stated above.
c) All CEO interpretations have been deemed reasonable by the Board.
2. Allow the Board to be unaware of any significant incidental information it requires
including anticipated adverse media coverage, threatened or pending lawsuits and material
external and internal changes.
CEO INTERPRETATION:
I interpret “significant incidental information” to be any information which will prepare the
Board in dealing with any incident which may, rightly or wrongly, compromise the integrity of
the WLUSU. “Threatened or pending lawsuits” means that the President shall provide the Board
with information about such activities if it is deemed imminent or reasonably possible. I interpret
“external and internal charges” to mean that any WLUSU staff (paid or unpaid), or partner has
been charged as a result of inappropriate activity, which may compromise the ability of the staff
member, partner, or the WLUSU as a whole.
Operational Definition
Compliance will be demonstrated when:
a) The President provides the Board with consistent, timely and relevant updates throughout the
year.
3. Allow the Board to be unaware of changes to, or creation of strategic projects or
practices that may have a long term impact on the Organization
CEO INTERPRETATION:
I interpret “unaware” to be having no knowledge of a situation or fact pertaining to a potential
long term impact on the Organization. I interpret “strategic projects” as those projects which
will have significant short, intermediate and long term implications for the organization and are
strategically focused on achieving goals and outcomes relevant to WLUSU‟s Ends.
Operational Definition
Compliance will be demonstrated when:
a) The President makes the Board aware of, through regular monitoring, all changes to or
creation of, strategic projects offered by the WLUSU.
4. Allow the Board to be unaware that, in the President's opinion, the Board is not in
compliance with its own policies on Governance Process and Board-Management
Delegation, particularly in the case of Board behavior, which is detrimental to the work
relationship between the Board and President.
CEO Interpretation
I interpret this policy statement to mean that the President articulates to the Board of Directors,
when the Board may be in non-compliance with its own policies or may put itself in future non-
compliance.
Operational Definition
Compliance will be demonstrated when:
a) The President communicates to the Board Chair where the actions of the Board (as a whole or
single member) may place the Board in non-compliance or potential future non-compliance with
WLUSU‟s policies.
5. Allow the Board to be without decision information required periodically by the Board or let the
Board be unaware of relevant trends.
CEO INTERPRETATION:
I interpret “decision information” to be the monitoring data (and any evidence) that requires approval
from the Board of Directors. I interpret “relevant trends” to be any issues or updates from WLUSU
or WLU that would be useful for the Board to fulfill its mandate.
Operational Definition
Compliance will be demonstrated when: a) Section 1 of this Policy is in compliance.
b) Section 3 of this Policy is in compliance
c) The President periodically updates the Board with delegations, departmental updates, or major
partner (including WLU) initiatives when appropriate.
d) The President provides recommendations to the Board on policy, governance or other Board-
related matters.
6. Present information in unnecessarily complex or lengthy form or in a form that fails to
differentiate among information of three types: monitoring, decision preparation, and
other.
CEO INTERPRETATION:
I interpret “unnecessarily complex or lengthy form” to mean that evidence brought to the Board from
the President shall be no more or no less than what is reasonably determined as necessary for the Board to
fulfill its mandate according to the By-laws and Policy Manual.
Operational Definition Compliance will be demonstrated when:
a) All information provided to the Board is complete, yet concise, as defined by the President‟s
interpretation of the material.
b) The President makes staff or further information available to allow Directors to better understand any
outstanding issues
c) The President submits monitoring reports separate from any other proposals, and does not propose any
omnibus plans that needlessly put multiple proposals into one
7. Allow the Board to be without a workable mechanism for official Board, Officer or
Committee communications.
CEO INTERPRETATION:
I interpret a “workable mechanism” to mean the support that is offered by Management to ensure that
that all Directors are able to do their job. I interpret “official” to mean any Board-directed work whether
from committees, the Board as a whole, or otherwise.
Operational Definition
Compliance will be demonstrated when:
a) The Board, members of committees (as directed by the Board), or Board officers have access
to all relevant resources in the organization to complete its communication tasks such as:
a. Direct Communication Resources: includes (but not limited to) an email account,
website access, business cards, name tags, hard drive access (“N” Drive), and the
marketing department expertise.
b. Indirect Resources: includes (but not limited to) room bookings, Board minutes, access
to basic materials (photocopying, printing, etc.), and the archiving of Board
communications, activities and decisions.
b) There is no official communication from the Board that the above has not been provided.
8. Deal with the Board in a way that favours or privileges certain Board members over
others, except when:
a. fulfilling individual requests for information; or
b. responding to Officers or Committees duly charged by the Board. CEO INTERPRETATION: I interpret “favours or privileges” to mean that the President will not substantially deviate how one treats
or interacts with individual Directors to ensure that they are equipped to fulfill their mandate as outlined
in the By-laws and the Policy Manual. Further, the President will not unreasonably deny requests for
information which do not cause undue disruption to the daily operations of the WLUSU from individual
directors. Officers and Committees of the Board will only be treated differently as it relates to the scope
of their mandate, which is determined by the Board.
Operational Definition
Compliance will be demonstrated when:
a) The Board does not formally communicate and challenge or grievance with the above
interpretation..
9. Allow the Board to be unaware of any actual or anticipated noncompliance with any
Ends or Executive Limitations policy of the Board regardless of the Board’s monitoring
schedule. CEO INTERPRETATION: I interpret this statement to mean that the President shall bring any instances of anticipated non-
compliance, or current non-compliance to the attention of the CGO, as a permanent officer of the Board,
as soon as it can be reasonably done (and to the full Board if necessary at the first available opportunity).
Further, I interpret this policy to mean that the President shall be prepared to submit any
monitoring report at any point and submit it within a reasonable time frame at the request of the
Board. Reasonable time frame shall be defined as no less than seven days.
Operational Definition
Compliance will be demonstrated when: a) The CGO is confident that the above interpretation has been satisfied by means of formal
communication to the Board (if there is a dispute between the CGO and President, the full Board will
determine the state of this policy).
10. Allow the Board to be without a consent agenda containing items delegated to the
President yet required by law or contract to be Board-approved, along with applicable
monitoring information.
CEO INTERPRETATION:
I interpret this to mean that the President provides the Board with all consent agenda items based
on the timeline set out by the Board of Directors. Additionally, any additional information that is
relevant must be provided.
Operational Definition:
Compliance will be demonstrated when:
b) The Board receives all consent agenda material by the predetermined deadline.
EL#2f – Asset Protection
The President may not allow corporate assets to be unprotected, inadequately maintained
or unnecessarily risked.
The President will not: 1. Be uninsured against theft, fire and casualty losses to a prudent replacement value and
against liability losses to Board members, staff, volunteers and the Organization itself.
CEO’S INTERPRETATION:
I interpret “uninsured” to mean that the WLUSU (a Board member, staff, volunteer, and the
organization) does not have an insurance, policy with a legal and bonded insurance
broker/agency to protect against theft, fire and causality. I interpret “a prudent replacement
value” to be $7,000,000 because this amount will ensure that WLUSU business operations
equipment will be covered along with the Fred Nichols Campus Centre and Brantford Student
Centre. The insurance will also be able to provide for any physical injuries that may occur in
WLUSU.
Operational Definition
Compliance will be demonstrated when:
a) A standing agreement is in place with a reputable insurance broker/agency to cover all assets,
property, businesses and employee wages of the WLUSU. Given the nature of WLUSU, an
adequate coverage would be $7,000,000.
2. Subject facilities and equipment to improper wear and tear or insufficient maintenance.
CEO INTERPRETATION:
I interpret “facilities and equipment” to be our physical operations which are located in the Fred
Nichols Campus Centre (Waterloo), Williams Fresh Café (Brantford), Golden Grounds Coffee
Kiosk (located in Research and Academic Centre West, Brantford) and the Student Centre
(Brantford) as a whole. “Improper wear and tear or insufficient maintenance” can be defined
when there is a willful disregard of proper storage, use, cleaning procedures or proper repair
when needed of these facilities and equipment.
Operational Definition
Compliance will be demonstrated when:
a) a process for regular maintenance has been agreed upon with Wilfrid Laurier
University Physical Resources. The agreement/service contracts will include building
maintenance as WLU owns the Fred Nichols Campus Centre, Golden Grounds Coffee Kiosk and
the Brantford Student Centre.
b) The Administration Manager and Administration Assistant are trained on the
procedure to request needed repair and maintenance.
3. Unnecessarily expose the organization, its Board, or staff to claims of liability.
CEO INTERPRETATION:
“Unnecessarily expose the organization” is interpreted to mean that the President will not operate
without adequate policy and procedures in place to reasonably protect against foreseeable liability.
“Claims of liability” are to be defined as any statement of claim against the WLUSU, staff, or its
officers.
Operational Definition
Compliance will be demonstrated when:
a) WLUSU has risk management policy/procedures in effect as follows:
a. OH&S Policy
b. Human Resources Policy including Harassment, Discrimination and Violence in the
Workplace
c. House Policies in areas licensed under the Alcohol and Gaming Commission
d. House Policies to ensure that all WLUSU staff are properly trained for the safe
handling of food items
e. Contract for maintenance and repair for mechanical and safety systems under
regulation (Technical Standards and Safety Authority, Canada Standards Approval)
f. Routines for the proper maintenance of floors in the space under management control
of WLUSU.
b) WLUSU has not received a Statement of Claim for a liability for which WLUSU was
unreasonably or adequately prepared to deal with.
4. Receive, process or disburse funds under controls that are insufficient to meet the Board-appointed auditor’s standards.
CEO INTEPRETATION:
I interpret “controls” to be defined as a set of protocol/financial checks that are determined by
the Controller as well as the requirements of the audit that would allow the auditor to expresses
the opinion that the financial statements present fairly, in all material aspects, the financial
position of WLUSU for the fiscal year.
Operational Definition
Compliance will be demonstrated when:
a) The WLUSU meets the Auditor‟s standards and the audit report expresses an opinion without
reservation. Notes in the audit report will be evaluated addressed accordingly.
5. Make any capital purchase:
a. wherein normally prudent protection has not been given against conflict of
interest;
CEO INTERPRETATION:
“Capital purchases” are to be defined purchases of an asset or assets that are amortized and have
usefulness that will exceed one of fiscal year. “Prudent protection” is interpreted as insuring that
WLUSU does not partake in any capital purchases that cannot be deemed ethical, wise or legal.
“Conflict of interest” is to be defined as a capital purchase being sought due to competing
interest or underlying motives. These interpretations include fiduciary and pecuniary
responsibility.
Operational Definition
Compliance will be demonstrated when:
1) A policy is established and enforced to prevent matters of conflict of interest as
defined above.
2) No capital purchases are made from an employee or from a company wholly owned by
an employee unless otherwise approved by the Board.
3) No capital purchases or investments are made with members or the families of
members that would unreasonable benefit the member unless otherwise approved by the Board.
b. of more than $5,000 without having obtained comparative prices and quality
unless a regular or preferred supplier has been established; and
CEO INTERPRETATION:
I interpret “having obtained comparative prices and quality” to mean that the WLUSU received
competitive pricing for capital purchases of over $5000.
Operational Definition
Compliance will be demonstrated when:
a) The WLUSU has received competitive pricing for capital purchases of over $5000
unless a preferred supplier has been established.
c. of more than $5,000 without a stringent method of assuring the balance of long-
term quality and cost. (Orders shall not be split to avoid these criteria)
CEO INTERPRETATION:
“Stringent method of assuring the balance of long-term quality and cost” is interpreted to mean
that the WLUSU is purchasing capital items that include reasonable warranty.
Operational Definition
Compliance will be demonstrated when:
a) All capital purchases in excess of $5000 have met the above criteria.
6. Allow property, information and files to be exposed to loss or significant damage.
CEO INTERPRETATION:
I interpret being “exposed” as neglect of WLUSU assets which include property, information and
files. Information and files include corporate records, transaction records, contracts, agreements
and financial statements. “Property” is defined as our physical assets (Turret, Wilf‟s, Terrace,
WLUSU offices, Brantford Student Centre, Golden Grounds Coffee Kiosk, Williams Fresh Café,
and storage space on and outside of our campuses). WLUSU must also protect online
information available such as the accounting package program (ACCPAC), and computer usage.
“Loss or significant damage” is interpreted to mean that the property, information or files are
damaged beyond repair or irrecoverable.
Operational Definition
Compliance will be demonstrated when:
1) WLUSU has appropriate procedures and resources in place that ensure that reasonable
precaution is taken to protect property, information, and files; including having:
a. Electronic Security Systems
b. Video Surveillance
c. Safes to protect cash
d. Secure procedures and resources to transfer cash, and
e. Reasonably secure locations for information
7. Invest or hold operating capital in insecure instruments, including uninsured chequing
accounts and bonds of less than R-3 rating, or in non-interest bearing accounts except
where necessary to facilitate ease in operational transactions.
CEO INTERPRETATION:
“Insecure investments” refers to any investments made by WLUSU that is comprised of equities
where over 10% are deemed to be high risk. “Operational transactions” are to be defined as
payroll, online banking payments, accounts payable and accounts receivables.
Operational Definition
Compliance will be demonstrated when:
1. WLUSU has complied policies and procedures regarding investments and noninterest
bearing accounts.
2. No WLUSU investments are deemed insecure as defined above
8. Endanger the Organization's public image, or credibility.
CEO INTERPRETATION:
“Endanger” is to be defined as unreasonable action by the President that negatively affects the
WLUSU‟s relationship with members or stakeholders or prevents it from providing for the needs
of students.
Operational Definition
Compliance will be demonstrated when:
a) The first section of this Executive Limitation, all of EL#2k, and the Ends are in
compliance.
9. Change the Organization’s name or substantially alter its identity in the community.
CEO INTERPRETATION:
“Identity” is to be defined as the vision, mission statement and marketable logo that are currently
in place. The “community” is to be defined as the WLU community and the communities of
Waterloo and Brantford. “Substantially alter” would be removing text reference to the Students‟
Union or the image of the hawk.
Operational Definition
Compliance will be demonstrated when:
a) All substantial alterations to the Mission, Vision, Values, publically identifiable or
recognizable marks, logo‟s, and name are approved by the WLUSU Board of Directors.
10. Compromise the independence of the Board’s audit or other external monitoring or
advice, such as by engaging parties already chosen by the Board as consultants or advisers.
CEO INTERPRETATION:
I interpret this policy statement to mean that WLUSU Management will not interact with or
inappropriately bias auditors or consultants selected by the Board. Management will allow these
external consultants to do their work without interruption and will cooperate with them when
required by their mandate.
Operational Definition
Compliance will be demonstrated when:
a) There are no issues or complaints from the auditors, external consultants, or Directors with
reference to the aforementioned interpretation.
Global Policy Wording 2f: The President may not allow corporate assets to be unprotected,
inadequately maintained or unnecessarily risked.
CEO INTERPRETATION:
I believe that all aspects of this global statement have been sufficiently defined in its subsections
stated above.
Operational Definition
Compliance will be demonstrated when:
a) Compliance is reported in all aspects of the policy as stated above.
EL #2j – Hiring Practices – Unpaid Staff The President will not: 1. Operate without written procedures that:
a) Delineate special circumstances under which deviation from policy would be acceptable
b) Are readily available and easily understood by hiring staff and applicants c) Delineate situations in which an applicant would not be considered for a
position; and d) Follow a well-defined and widely recognized practice
CEO INTERPRETATION:
I interpret „written procedures‟ to mean the hiring policies within the Administration Department
Procedural Manual which deals with unpaid staff. “Delineate special circumstances” is
interpreted to mean that all instances that require special exception to the above listed policies
are clearly articulated in the hiring policies within the Administration Department Procedural
Manual. I interpret “readily available” to mean that the Administration Department hiring
policies are accessible to anyone looking for the information. “Understood” is interpreted to
mean that the policies are clear and resources are in place to ensure comprehension. “Delineate
situations in which an applicant would not be considered for a position” is interpreted to mean
that all applicants who are not eligible for a position are clearly defined in hiring policies in the
Administration Department Procedural Manual. “Well defined” is interpreted to mean that the
hiring process is fully outlined in the written policies and “widely recognized” is interpreted to
mean that the hiring process (behaviour-based) is used by other hiring professionals outside of
the WLUSU and considered a best practice.
Operational Definition
Compliance will be demonstrated when:
a) There are written hiring procedures outlining the above in the Administration
Departmental Procedural Manual.
b) Research can be provided to explain the merits of behaviour-based hiring practices. 2. Operate without protection against improper access to publicly discernible identifiable information
CEO INTERPRETATION
“Fail to protect against improper access” is interpreted to mean that students not involved in the
hiring process are able to view and collect confidential hiring information. “Publicly discernible
identifiable information” is interpreted to mean that the information available defines student‟s
identification as recognized by others.
Operational Definition:
Compliance will be demonstrated when:
a) Policy exists to protect applicants‟ personal information
b) Access to personal information is limited to select individuals for purposeful use
c) Procedures exist for applicants to plea that their personal information was used
inappropriately and/or inappropriately accessible 3. Allow a procedure that is unnecessarily complex or restrictive given the responsibilities of the position. CEO INTERPRETATION
“Procedure” is interpreted to mean the hiring process that the applicant goes through.
“Unnecessarily complex or restrictive” is interpreted to mean that the process creates needless barriers for
applicants.
Operational Definition
Compliance will be demonstrated when:
1) The expectations of the applicant in the hiring process are proportionate to the role they are applying
for, and the competition existing for the available position. 4. Operate without taking into account previous formal performance appraisals or documented disciplinary action generated by the WLUSU.
CEO INTERPRETATION
“Formal performance appraisals” refers to any previous performance appraisal that is completed
about the applicant on wlusuhr.com and “documented disciplinary action” is interpreted to mean
any Behaviour Reports related to the applicants past performance kept on record by the Vice-
President: Administration.
Operational Definition
Compliance will be demonstrated when:
1) The hiring policy formally integrates performance appraisals in a systematic fashion so that
the performance appraisal information will be considered in hiring decisions. 5. Operate without providing personalized feedback to applicants that will assist them in future applications.
CEO INTERPRETATION
“Personalized feedback” is interpreted to mean comments regarding the strength and areas of
development for a particular applicant. “Future applications” is interpreted to mean any further
hiring process that the applicant completes within the WLUSU, and beyond.
Operational Definition
Compliance will be demonstrated when:
1) All applicants have access to individualized feedback to assist them in future applications. 6. Allow applicants to be unaware of this policy or to provide a way to be heard for persons who believe that they have not been accorded a reasonable interpretation of their rights under this policy.
CEO INTERPRETATION
“Allow applicants to be unaware of this policy” is interpreted to mean that applicants are not
formally informed that there are written procedures in place to protect their rights.
“Provide a way to be heard” is interpreted to mean that all applicants are made aware of who to
speak to about the hiring process for appeals. “Reasonable interpretation of their rights” means
that applicants are aware of the implications of hiring policies for them.
Operational Definition
Compliance will be demonstrated when:
1) A formal appeal process exists.
2) There are multiple communications used to explicitly inform applicants of the hiring policy
and appeal process. . GLOBAL POLICY STATEMENT With respect to the hiring of unpaid staff, the President shall not allow conditions that are unfair, disrespectful, prohibitive, biased or ambiguous.
INTERPRETATION
The above statement is defined by the Board in subsequent sections of this executive limitation.
Operational Definition
Compliance will be demonstrated when:
1. All subsequent sections of this policy are in compliance.
EL#2k – Lobbying and Advocacy The President will not: 1. Operate without encouraging WLUSU staff, directors or committees to engage the University, or the local or provincial government on important issues which:
a. Are directly related to WLUSU ends;
b. Have been discussed thoroughly with wide consultation; and
c. Have been reviewed with the WLUSU President
CEO INTERPRETATION:
I interpret “encourage” as informally and formally notify about advocacy opportunities;
“committees” to include both the Internal and External Affairs Committees in Waterloo, and the
External Affairs Committee in Brantford; “engage” to mean create discussion through various
communication means with said officials. I interpret “wide consultation” to mean setting up
structures and opportunities for any and all students to contribute their feedback on the issues
they are concerned about. I interpret “reviewed” to mean that they are consistent with the
advocacy strategy of the WLUSU President and CEO (herein called: “the WLUSU message”).
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) Both volunteer and non-volunteer opportunities exist for students to provide their feedback.
2) Volunteer opportunities exist for students to advocate the WLUSU message.
3) The WLUSU President and other members of the Management Team sit on University
committees, or committees in the greater Kitchener-Waterloo/Brantford areas and beyond.
4) The WLUSU message is clearly determined, with the help of our partner organizations
(OUSA and CASA) when relevant.
5) All WLUSU official presentations, delegations, or statements of position to University,
government, or others are approved by the President.
2. Allow the Board to be without any vital information pertaining to a change in status, tone, or temperament of any official negotiations or advocacy efforts
CEO INTERPRETATION:
I interpret “status, tone, or temperament” to mean that the negotiation or advocacy effort has
shifted away from a trajectory that a reasonable person could deduce at the beginning of the
process or since the last update. I further interpret “official negotiation or advocacy efforts” to
apply to any discussions which will substantially alter the conditions of the student experience
and/or the WLUSU‟s operating practices, or may lead to negative media coverage.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) When the Board is regularly informed of any ongoing official negotiations or advocacy
efforts.
3. Operate without encouraging WLUSU staff or committees to engage the federal government, where there is a direct provincial educational program connection, and where the appropriate external advocacy organizations are made aware.
CEO INTERPRETATION:
I interpret “engage” to mean create discussion through various communication means with
federal officials; “direct provincial educational program connection” as something determined in
partnership with our federal partner organization CASA; “appropriate external advocacy
organization” is our federal partner organization CASA.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) There are opportunities for students to engage in our federal partner organization CASA.
2) Our Director of Policy Research and Advocacy and the VP: UA are active in CASA.
3) CASA is made aware of any official advocacy efforts with federal officials.
4) CASA lobby materials and resources are thoroughly utilized and consulted when
communicating with federal officials.
4. Interfere with the dissemination of any written WLUSU position to government or media
from the Board as a whole or any director on behalf of the Board, unless said
communication violates acceptable WLUSU standards of conduct, practice, regulations, or
policies.
CEO INTERPRETATION:
I interpret “interfere with the dissemination” as preventing the use of WLUSU resources or
personnel from releasing public statements from the Board. I further interpret “acceptable
WLUSU standards of conduct, practice, regulations, or policies” to mean the violation of any
Board level policy, long-standing WLUSU practices (or prudent new practices), or otherwise
violating basic fiduciary duties including, but not limited to, bona fide, proper purpose, conflict
of interest and duty of care.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) WLUSU resources or personnel are not prevented from releasing public statements from the
Board, unless the Board is not in compliance with the above interpretation.
5. Allow the dissemination of an official position that may be controversial or questionable to
government or media
CEO INTERPRETATION:
I interpret “dissemination of an official position” to be the communication through the available
means of the corporation of a message that is said to be representing the position of the
corporation. “Controversial or questionable” is a position that may be damaging or perceived to
be damaging to the corporation.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) No official positions which are damaging or perceived to be as such are released without
Board approval.
GLOBAL POLICY STATEMENT:
The WLUSU shall address all structural educational injustices and call for systemic change
that benefits all students of Wilfrid Laurier University whom we represent. From time to
time WLUSU shall advocate with official representatives of Wilfrid Laurier University,
members of federal, provincial and municipal government, elected officials or make public
statements through the media. Understanding that advocacy is based upon mutual
collaboration and the forging of partnerships, WLUSU and WLUSU representatives shall
advocate with due regard to the spirit of cooperation, respect and cordiality.
CEO INTERPRETATION:
I interpret “educational injustices” to mean policies or practices which are unmistakably not in
the favour of students; “systemic change” to mean long-term, sustainable policy adjustments
with appropriate jurisdictions. I further interpret “mutual collaboration and the forging of
partnerships” as attempting to find synergies with university, community and government
partners; and “spirit of cooperation, respect and cordiality” as the avoidance of unnecessary
conflict which may damage future relationships without adequate rationale.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) All other sections are in compliance.
EL#2l – General Meetings and Elections The President shall not risk the integrity or the independence of the Organization’s
elections or any general meeting of the membership. Additionally, the President will not
influence the voting membership, also known as the ownership of the Organization.
The President will not:
1. Allow any club, organization, or service of the Organization that received resources to
passively or actively participate in the electoral process.
INTERPRETATION:
I interpret “club” to mean any club or faculty association within the purview of the Campus
Clubs and Faculty Associations Department, “service” to be any group within the Student
Experience department, and “organizations” to be any other student groups within all other
departments.
I interpret “passively” to be participation in the elections which supports a candidate/referendum
stance but does not solicit a vote, and interpret “actively” to be participation in the election
which supports a candidate/referendum stance and solicits a vote.
The electoral process is defined as activity for participants in the election which occurs 30
minutes after the All-Candidates Meeting to the closure of the polls at on WLUSU Election day.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) Clubs, services, and organizations (as defined above) do not publically promote any
candidate or referendum stance.
2) Members (or employees of WLUSU)of clubs, services, and organizations (as defined
above) do not use any of their special access to space on our campuses, or any budget dollars
(self-generated or WLUSU allocated) to support or help a candidate/referendum stance.
3) There are disciplinary systems in place to adequately deal with any non-compliance
with this policy for those defined above.
2. Use resources of the Organization beyond what is determined by the Board.
CEO INTERPRETATION:
I interpret “WLUSU Resources” to be any full-time or main office (Waterloo or Brantford) staff,
computer systems, internal web access, network access, communication tools and financial resources.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) The Director of Policy, Advocacy and Research, whose job description includes the role of
CRO, will aid in the development of election policies and procedures up to the start of the campaign
period where the ACRO will take over.
2) Staff members will be available to consult with at the request of the Board or election
committee.
3) Communications/Marketing resources will be available to assist the Elections Team, and the
department will follow the final instructions from the election committee.
3. Allow the Organization’s corporate staff to express an opinion on any candidate or referendum
affiliated with the Annual General Meeting or participate in elections.
CEO INTERPRETATION:
I interpret “corporate staff” to mean any management staff of the WLUSU (not inclusive of part-time
staff) which includes all of the staff who direct report to the President.. Further, “corporate staff” includes
all committees and services of the WLUSU and those who are acting on behalf of these committees and
services. I interpret “opinion” to be the publishing of an official statement, or any other public
communication regarding the endorsement of a particular candidate or stance on a referendum question
which is not sanctioned by the Board.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) No staff member (outlined above) publishes an official statement or other public
communication regarding the endorsement of a particular candidate or stance on a referendum question
which is not sanctioned by the Board.
2) No committee or service (or representative of these groups) publishes an official statement or
other public communication regarding the endorsement of a particular candidate or stance on a
referendum question which is not sanctioned by the Board.
3) Only the President, or those explicitly identified by the President in advance, will speak to the
media about any stance from WLUSU corporate (which has been sanctioned by the Board) related to the
election process.
4. Allow executive level employees to participate in any general meeting in a way that will
compromise the quality or integrity of their position or the Organization.
CEO INTERPRETATION:
I interpret “executive level employees” to be all members of the WLUSU management team (VP Finance
and Administration, VP University Affairs, VP Campus Experience; Waterloo, VP Campus Clubs and
Faculty Associations, and VP Campus Experience Brantford. and “participate” as the act or actions
required to become involved in an election or general meeting either publically or privately. I further
interpret “compromises the quality or integrity of their position or the Organization” to be a result that
adversely affects the public or professional image or reputation of the individual, the management team or WLUSU itself.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) No executive level employees knowingly compromise the quality of their position in order to participate in the election and general meeting.
2) No executive level employees knowingly compromise the integrity of their position in order to participate in the election and general meeting
5. Influence the hiring or work of the Chief Returning Officer, Assistant Chief Returning
Officer, or any member of the elections committee.
CEO INTERPRETATION:
I interpret “influence” to mean that the Board shall delegate to the CGO the authority to hire the Chief
Returning Officer, Assistant Chief Returning Officer, and other elections committee members and the
President shall only provide human resource support for the hiring and on-going support of that staff
member as requested by the CGO. I further interpret this policy to mean that the President shall provide
only advice, not instruction to these staff members and should ensure that this advice is also
communicated to the CGO when appropriate.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) The President provides appropriate HR support for election employees and the CGO as requested.
2) Staff members only advise the election employees, and will additionally communicate with the
CGO if this advice is initiated by the staff member.
6. Allow the Board to be unaware of any actual or anticipated noncompliance with regards
to this policy immediately upon realizing such noncompliance or anticipated
noncompliance. CEO INTERPRETATION:
I interpret this phrase to mean that the President shall inform the Board immediately of actual or
anticipated non-compliance with this Executive Limitation.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) Non-compliance is reported to the Board as soon as it is uncovered.
Global Policy Statement: The President shall not risk the integrity or the independence of WLUSU elections or any general meeting of the membership. Additionally, the President will not influence the voting membership, also known as the ownership of WLUSU.
CEO INTERPRETATION:
I interpret “integrity and independence” to mean that WLUSU Corporate (as previously defined)
will not provide any material advantage to any candidate or referendum stance unless otherwise
approved by the Board. I interpret “WLUSU elections or any general meetings of the
membership” to include the AGM and any Special General Meeting (SGM).
OPERATIONAL DEFINITION:
Compliance will be demonstrated when: 1) All other sections are in compliance.
EL#1 – Global Executive Constraint The President shall not cause or allow any organizational practice, activity, decision or
circumstance, which is either
• Unlawful;
• Imprudent; or
• In violation of commonly accepted business and/or professional ethics
CEO INTERPRETATION: I interpret “cause or allow” to relate to business acts of omission or commission by anyone in the
operating organization. I interpret “any practice, activity, decision, or organizational
circumstance” to include all business functions within the President‟s operational span of
control, but to exclude governance, other than advising the board if I become aware of the
board‟s non-compliance with its own policies.
I interpret “unlawful” to mean contrary to any municipal, or provincial, or federal law and/or
regulation that applies to our organization. This includes human rights, employment, and
corporate law, as well as The Not-for-Profit Corporations Act and the regulations under that Act.
I submit that the board has comprehensively interpreted “imprudent” in its subsequent Executive
Limitations policies. The evidence provided for those policies, taken comprehensively, provides
definition and evidence of compliance with the “imprudent” portion of this policy. The board has
also interpreted “commonly accepted business and professional ethics” in subsequent Executive
Limitations policies.
Operational Definition; Compliance will be demonstrated when:
a) The external auditor does not question the prudence, ethics or lawfulness of financial
practices.
b) There are no substantiated claims by either staff or consumers of human rights abuses,
unethical actions or activities, or violation of occupational health and safety regulations.
c) Volunteers and employees are able to report unethical practices to an anonymous third
party without fear of retribution.
d) There have been no fines or successful/unsuccessful lawsuits for illegal activities.
e) The list of relevant laws is updated annually and an external legal audit at least every
three years finds no instances of material violation.
EL#2c – Compensation and Benefits The President will not: 1. Change the President’s own compensation and benefits, except as those benefits are consistent with a package for all other employees.
CEO INTERPRETATION:
I interpret this policy to mean that the President‟s salary and benefit‟s package will comply in
full with the WLUSU Full-Time Staff Manual, and that the President will sign an employment
contract authorized by the CGO on behalf of the Board. The President‟s salary will not exceed
the salary of the preceding President by an amount greater than an increase equivalent to the
Ontario All-Items Consumer Price Index unless approved by the Board. The President will not
make changes to his/her own compensation and benefits package without making changes to all
other employee compensation and benefits.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) The President‟s salary and benefit package complies in full with the WLUSU Full Time Staff
Manual.
2) The President signs an employment contract authorized by the Chair of the Board.
3) The President‟s salary does not exceed the salary of the preceding President by an amount
greater than an increase equivalent to the Ontario All-Item Consumer Price Index (unless
otherwise approved by the Board).
2. Establish current compensation and benefits that deviate materially from the geographic
or professional market for the skills employed.
CEO INTERPRETATION:
I holistically interpret this policy as ensuring that appropriate and fair compensation is given to
our diverse employees. “Compensation” refers to the payroll and any applicable bonuses, and
“benefits” refer to financial commitment to employees that is not payroll and bonuses. I interpret
“deviate materially” to mean that compensation and benefits are to be competitive within the
marketplace to the extent that the WLUSU can still accomplish the ends. I interpret “geographic
market” to mean within or within reasonable distance of the Waterloo Region or City of
Brantford. I interpret “professional market” to a market of professionals whom have similar
skills and job descriptions.
I believe that the spirit of this section is that we ensure that the WLUSU is equipped to attract
and retain the best employees to serve the organization and ultimately the students of WLU.
Ultimately, we do not want to hire employees who do not meet the requisite standards we outline
in our job posting because we have not offered adequate compensation and benefits.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) The WLUSU hires applicants who have the requisite skills for the job posted.
2) Current employees are able to review their own job descriptions and present a case for
enhanced compensation and benefits that is cognizant of the resource availability of the
WLUSU.
3. Create obligations over a longer term than revenue can be safely projected.
CEO INTERPRETATION:
I interpret “obligations” to mean committed contractual compensation or benefits to employees. I
interpret a term in which revenues can be “safely projected” to be five (5) years which is the
maximum term of an employment contract which the WLUSU will enter into.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) No employment contract exceeds five (5) years in which revenue can be safely projected
2) All employment agreements have a termination clause which is consistent with statute
obligations.
4. Establish or change pension benefits so as to cause unpredictable or inequitable
situations, including those that:
a. Incur unfunded liabilities;
INTERPRETATION:
I interpret “unpredictable” to mean that we cannot safely project the revenue for which we need
to cover pension benefits. I interpret “inequitable” to mean that the WLUSU unreasonably offers
more or less pension benefits to any employee.
I interpret “unfunded liabilities” to mean that benefits which cannot be covered by reasonably
projected revenue.
Operational Definition
Compliance will be demonstrated when:
1) The WLUSU uses the defined contribution model for its employees.
b. Provides less than some basic level of benefits to all full-time employees, though
differential benefits to encourage longevity are not prohibited;
CEO INTERPRETATION:
I interpret “basic level of benefits” to mean that all Full-Time paid employees (this does not
apply to unpaid or part-time employees) receive the same benefits package, except for full-time
employees who have been with the WLUSU since (or prior to) 2007. Full-time employees who
were hired prior to 2007 were part of the pension system of WLU which the WLUSU
contributed to. The WLUSU has since moved to its own defined-contribution pension model for
more recently hired full-time employees. Otherwise, there is no difference in benefits between
employees.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) All full-time employees have at least the basic level of benefits as interpreted above.
c. Allow any employee to lose benefits already accrued from any foregoing plan; or
CEO INTERPRETATION:
I interpret “benefits” here to be any benefits which have a cash-value on termination and
resignation which is not otherwise covered in statute.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) Employees do not lose out on any benefits as outlined above.
GLOBAL POLICY STATEMENT:
With respect to employment, compensation and benefits to employees, consultants,
contract workers and unpaid staff, the President may not cause or allow jeopardy to fiscal
integrity or public image.
CEO INTERPRETATION:
I interpret “jeopardy to fiscal integrity” to mean the WLUSU spending and committing resources
beyond its means to pay with respect to staff of the corporation. I interpret “public image” to be
relating to the reputation of the WLUSU among other student organizations and in the Waterloo
Region and in and around the City of Brantford.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) All sections of this policy are in compliance.
EL#2m – Transition of Staff
The President will not:
Policy EL#2M -1. Leave office without ensuring that the new President has (at least) the
following information and support:
CEO’s Interpretation:
I interpret “Leave Office” as the transition whereby the President and CEO fulfills their elected
term and vacates the office. I interpret “ensuring” as a confirming or guaranteeing the existence
of and; I interpret “support” as the knowledge and background required to conduct the role of
President and CEO.
Policy EL#2M -1a. training plans/systems on roles and responsibilities of paid and unpaid
staff;
CEO’s Interpretation:
I interpret “training plans/ systems on roles and responsibilities” as any documentation that
details the core information required to understand the aptitudes, roles and jurisdiction of paid
and unpaid staff at WLUSU.
Policy EL#2M -1b. results of an internal and external environmental scan; and
CEO’s Interpretation:
I interpret “internal environmental scan” as an organizationally focused study and interpretation
of the organizational economic, social and political circumstances that may affect the
Organization. I interpret “external environmental scan” to be the study and interpretation of the
political, economic, social and technological landscape and trends which may affect the
Organization.
Policy EL#2M -1c. input from staff regarding their previous transition experiences.
CEO’s Interpretation:
I interpret “input from staff” as all relevant observations, issues and information from staff
members. I interpret “regarding their previous transition experiences” to mean any observation
derived from transitions that occurred with any previous management team.
2. Allow staff to be disengaged about changes that would affect their work.
CEO’s Interpretation:
I interpret “staff to be disengaged about changes” to be situations whereby any staff member is
not privy to or allowed to provide feedback on any and all potential alterations to their roles or
responsibilities. I interpret “that would affect their work” to be any alteration that will have a
measurable impact on the areas of operation, goals, objectives and outcomes currently within
their purview.
GLOBAL POLICY STATEMENT:
In order to protect the board from the annual cycle of student leadership turnover through
elections, the President shall not allow institutional knowledge or practices to be
unprotected or lost.
CEO’s Interpretation:
I interpret “protect the board” to be shielding the WLUSU Board of Directors from any potential
harm, malfeasance or neglect. I interpret “student leadership turnover” to be the annual exit
transition of the existing President and CEO, whereby the President-elect assumes all official
duties and responsibilities. I interpret “allow” to be willfully tolerating or permitting, and; I
interpret “institutional knowledge and practices” to be all organizational procedures, processes
and information that are of critical importance to ongoing operation of the Organization. Lastly,
I interpret “unprotected or lost” to be any negligence or willful action that may result in said
institutional knowledge and practices to be unrecoverable, misplaced or missing.
EL#2b – Treatment of Staff The President will not: 1. Operate without written procedures that:
a) Clarify rules, expectations and responsibilities for staff;
CEO INTERPRETATION:
I interpret “rules, expectations and responsibilities” to mean all broad requirements for each paid
and unpaid position within the WLUSU will be outlined and written in a package that is given
and/or available to them.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) Unpaid employees are given a Volunteer Code of Conduct in addition to position specific
Volunteer Contracts which include the above items.
2) Paid Employees are provided with their job descriptions and employee manuals with the
above items.
b) Provide for effective handling of grievances;
CEO INTERPRETATION:
I interpret “effective handling of grievances” to mean that employees, paid or unpaid, are able to
submit grievances about anything related to their position (including but not limited to another
staff member or the hiring process), and that they are followed up with by the Human Resources
Manager in order that the grievance can be dealt with in a professional manner for all parties
involved.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) There are policies for the grievance process outlined for paid and unpaid employees and HR
staff.
c) Clarify disciplinary actions (appropriate to the nature of the act) as well as disciplinary procedures; and
CEO INTERPRETATION:
I interpret “disciplinary actions” to mean any action taking place to respond to untoward
behaviour by a paid or unpaid employee which is outlined in their job descriptions, other
employee documentation, or in statute. I define “procedures” to be the guidelines which will aid
in producing a plan to respond to said behaviour which is proportionate to the nature of the
incident/action.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) Policy outlines appropriate disciplinary actions at the disposal of the WLUSU and
procedures to execute such a process.
d) Protect against wrongful conditions (such as nepotism and grossly preferential treatment for personal reasons)
CEO INTERPRETATION:
I interpret “wrongful conditions” to be nepotism and grossly preferential treatment on the part of
supervisors to their employees on a range of issues, including (but not limited to) hiring,
scheduling, and work assignments.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) Employees (paid and unpaid) have the ability to file a grievance as per their employee
manual for such a situation. 2. Promise or imply permanent or guaranteed employment.
CEO INTERPRETATION:
I interpret this to mean that all paid employees of WLUSU will have contracts that expire, and/or
offer termination language. WLUSU will not enter into employment engagements of longer than
five (5) years. I also intepr
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) All paid employees of WLUSU will have contracts that expire and/or offer termination
language that do not offer an employment engagement of longer than five years. 3. Retaliate against an employee for non-disruptive expression of dissent, or for reporting to management or to the Board of Directors (per the grievance procedure in the personnel manual) acts or omissions by staff, management or the Board of Directors, that the employee believes, in good faith and based on credible information, constitutes a violation of provincial or federal law or a governing policy of the Board.
CEO INTERPRETATION:
I interpret “retaliate” to mean that a supervisor reacts in an inappropriate way. “Non-disruptive
expression of dissent” is defined as an employee who professionally communicates their
disagreement with a supervisor or other employee with the policy outlined in their employee
manual. “In good faith” is interpreted to mean that there is no malicious intent or other
underlying driver of action by the employee. “Credible information” is information that can be
reasonably relied upon, including, but not limited to, first-hand accounts.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) There is policy which satisfies the above interpretation. 3. Allow staff to be unacquainted with the President’s interpretations of their protections under this policy.
CEO INTERPRETATION:
I interpret “unacquainted” to mean that staff (paid and unpaid) do not have access to the
resources as outlined above, and that the interpretations for these policies are not publically
available.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) When all previous sections of this policy are in compliance.
2) CEO interpretations of this policy are available to the public. 4. Allow staff to be unprepared to deal with emergency situations.
CEO INTERPRETATION:
I interpret “unprepared” to mean that there is incomplete or non-existent policy and training on
such policy. I interpret “emergency situations” to include, but not limited to, fire, flood, storms
and other acts of God, in addition to criminal activity which jeopardizes the safety of staff and
others in WLUSU facilities.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) WLU Emergency Response Manual is available for staff, and is used as a guide for training.
GLOBAL POLICY STATEMENT:
With respect to treatment of paid and unpaid staff, the President shall not cause or allow
conditions, which are unfair, undignified, disorganized or unclear.
CEO INTERPRETATION:
I interpret conditions which are “unfair, undignified, disorganized or unclear” to be an absence of
policy to outline the general expectations of the workplace in order that it best serves consumers
but treats staff as meaningful, important and decent human beings. I further interpret this policy
to mean that the President is respecting relevant statutes, and Board policy related to the
treatment of staff.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) All sections of this policy are in compliance.
EL#2a – Treatment of Consumers The President will not:
1. Operate member focused facilities and member focused services that do not measure
member satisfaction, or provide opportunity for member feedback.
CEO Interpretation:
I interpret “operate member focused facilities and services” to mean all WLUSU operated
businesses, services, and programs offered to undergraduate students of Wilfrid Laurier
University.
“Measure” means the intentional systematic collection of data from users of member focused
facilities and services. “Member satisfaction” means that an appropriate number of Wilfrid
Laurier University undergraduate students that access WLUSU facilities and services will report
that WLUSU facilities and services meet or exceed their expectations.
“Opportunity for member focused feedback” means that WLUSU will provide opportunities for
all Wilfrid Laurier University undergraduate students to provide feedback on their experience at
WLUSU‟s facilities and services, which will be implemented into future planning and
evaluation. Operational definition
Compliance will be demonstrated when: Compliance will be demonstrated when:
1) WLUSU business operations (Wilf‟s, Turret, William‟s Fresh Café, and Golden Grounds)
provide consumers the opportunity to give feedback about their experience in an accessible way.
2) WLUSU programs and services provide consumers the opportunity to give feedback about
their experience.
3) WLUSU can produce statistical analysis of feedback from consumers from business operations
and programs and services (and uses this for operational planning). 2. Use methods of collecting, reviewing, transmitting, or storing client information that fail to protect against improper access to material
INTERPRETATION:
I interpret “fail to protect against improper access” to mean that those who are not authorized to
view or use this material are provided access or obtain access to such information.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) Only authorized personnel have had access to client/consumer information which is
confidential or proprietary in nature.
3. Fail to operate facilities with appropriate accessibility. CEO Interpretation
I interpret “operate facilities” to mean any WLUSU operated facilities in the Fred Nichols
Campus Centre, Waterloo, Ontario; Branford Student Centre, Brantford, Ontario; Golden
Grounds Coffee Kiosk, Research and Academic Centre West, Brantford, Ontario and the Market
Street William‟s Fresh Café, Brantford, Ontario. “Appropriate accessibility” means that WLUSU
operated facilities will comply with the Accessibility for Ontarians with Disabilities Act
(Ontario), 2005; and with the Occupational Health and Safety Act (Ontario), 2000.
Operational definition
Compliance will be demonstrated when:
a) WLUSU has not been issued any unmet criteria under the Accessibility for Ontarians
with Disabilities Act (Ontario), 2005 as assessed by a recognized inspection officer as described
in Part IV Inspections (1) (2) (3) of the Act.
b) WLUSU has not been issued any unmet criteria under the Occupational Health and
Safety Act (Ontario), 2000 as assessed by a recognized inspection officer as described in Part IV
Inspections (1) (2) (3) of the Act.
4. Operate member focused facilities and member focused services with clear and well
communicated customer service policy.
CEO Interpretation
I interpret “operate member focused facilities and services” to mean all WLUSU operated
businesses, services, and programs offered to undergraduate students of Wilfrid Laurier
University. “Customer service policy” means that all WLUSU operated businesses, services, and
programs will have policies aimed at defining member experiences, guiding paid and unpaid
staff performance, and governing customer satisfaction measurement at all WLUSU operated
businesses, services, and programs. “Clear and well communicated” means that staff will be
trained and evaluated according to the customer service policies and standards of the
organization and that businesses, services, and programs of WLUSU contain a clear vision for
the customer experience available for all members.
Operational definition
Compliance will be demonstrated when:
a) All member focused facilities and services of the WLUSU can provide evidence
of:
a. A stated and available Vision for Customer Experience
b. Customer Service policy
c. Customer service policy training evidence for paid and unpaid staff
d. Open access to Vision for Customer Experience, Customer Service policy, and
response data both at the physical location of the business, service, or program and online at
www.wlusu.com 5. Allow consumers to be unaware of this policy or operate without a way for persons to be
heard who believe that they have not been accorded a reasonable interpretation of their
rights under this policy.
CEO Interpretation
I interpret “allow consumers to be unaware of this policy or operate without a way for persons to
be heard” means that WLUSU will provide clear evidence of the opportunity that members,
employees, and customers have to provide case based feedback on customer experience at
WLUSU facilities, services or programs directly to staff, including, but not limited to the
General Manager without fear of reprisal or retribution. I interpret “a reasonable interpretation of
their rights under this policy” to be an interpretation of the policy which would pass the
“reasonable person” test: would a reasonable person come up with this interpretation.
Operational definition
Compliance will be demonstrated when:
a) All WLUSU facilities and services provide evidence of the prominent placement of
available tools and resources that consumers can utilize under the parameters of this policy.
b) EL#2b is in compliance
Global Policy Statement- EL#2b With respect to interactions with beneficiaries (“those who benefit from WLUSU’s work”), the President shall not cause or allow conditions, procedures, or decisions which are unsafe, untimely, undignified or unnecessarily intrusive.
INTERPRETATION:
I interpret “interactions” to mean any communication or form of contact. “Beneficiaries” are
anyone who benefits from WLUSU work including, but not limited to, WLU students on each
campus.
“Conditions” are the state of any operations which are part of the beneficiaries‟ experience,
“Procedures” are any policies or series of actions, and “decisions” are any operational choices
rendered.
“Unsafe” means putting the individual or groups at risk, “untimely” means having no regard for
timelines and circumstances affecting beneficiaries, “undignified” means unnecessarily putting
the corporation‟s reputation at risk, “unnecessarily intrusive” means sacrificing individual
privacy without reasonable purpose even if it is consistent with federal and provincial legislation.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) All other sections are in compliance.
EL#2i – Environmental Sustainability The President will not 1.Operate without policy that details how the WLUSU will minimize its environmental impact
with respect to, but not limited to:
a. Consumer products
b. Purchasing and procurement;
c. Recycling/waste management;
d. Energy use;
e. Water use;
f. Travel, and;
g. Investments.
CEO INTERPRETATION:
I interpret “minimizing environmental impact” as WLUSU ensuring, within the means of the
organization, that it does not engage in practices that unreasonably deplete or degrade natural
resources. “Consumer products” is interpreted to mean products consumed in support of our
ongoing operations. “Purchasing and procurement” is interpreted to mean all practices of
determining suitable partners to purchase material goods from; “Recycling/waste management”
is interpreted to mean the recycling and waste management practices administered by WLUSU.
Interpretation intentionally excludes recycling and waste management programs operated by
Wilfrid Laurier University. “Energy use” and “water use” are interpreted to mean the energy and
water use in all areas of the Fred Nichols Campus Centre, and Brantford Student Centre, The
Golden Grounds Coffee kiosk at RAC West Brantford and Williams Fresh Café, Brantford.
“Travel” is interpreted to mean all official travel and transportation for WLUSU staff on official
business. And “investments” is interpreted to mean all long term capital investments of the
WLUSU.
Operational Definition
Compliance will be demonstrated when:
1) Capital Purchase checklist has been satisfied.
2) Bulk Consumer Product Purchasing Checklist has been satisfied.
3) WLUSU does not have any direct investments in non-renewable resources.
4) Waste from WLUSU operations is under management of WLU Physical Resources or
other accredited waste management consultant.
5) Energy used in Students‟ Union operations is measurable, and efficiency efforts
identifiable.
6) Travel for official WLUSU purposes is measured and offset in consultation with
Sustainable Waterloo.
7) Water use in Students‟ Union facilities is measured.
8) WLUSU has an organizational policy on sustainable practices and procedures.
2. Enter into relationships with affiliated vendors without advocating for environmental
sustainable practices on an ongoing basis.
CEO‟s INTERPRETATION:
I interpret “relationships” to be all purchase and pay arrangements arranged between WLUSU
and suppliers. I interpret “affiliated vendors” to be those merchants and retailers with whom
WLUSU will procure goods and services from. I interpret “advocating for environmental
sustainable practices on an ongoing basis” to be the support and promotion of environmentally
friendly and sustainable practices.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) WLUSU communicates the existence of WLUSU‟s policy on environmental and
sustainable practices..
2) …
3. Allow the membership to be unaware of environmentally friendly lifestyle choices
CEO‟s INTERPRETATION:
I interpret “membership” to be all fee-paying students. I interpret “unaware” as not being
exposed to information through multiple sources or channels across the Laurier Community. I
interpret “environmentally friendly lifestyle choices” to be accessible and practical ideas for
student consumers as presented by the WLU Environmental Sustainability Office and or the
Students‟ Union Eco-Hawks Awareness Committee.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) WLUSU communicates the existence of WLU Environmental Sustainability Office to
all members. Communication will consist of a single line item on the WLU invoice for members,
and information available to members at http://www.wlusu.com/aboutus-section/student-fees/.
2) WLUSU collects and remits, on behalf of all members, the Sustainability Levy as
communicated to members on the official invoice from WLU.
3) The Ecohawks have active advocacy and awareness campaigns on each campus during
the school year.
Global Policy Statement
With respect to the environmental impact of the WLUSU, the President shall not cause or
permit operations that violate the principles of environmental sustainability. These principles
hold that natural environments should not be degraded to meet present demands, denying the
future capacity to benefit from the natural environment to the same extent.
CEO’s INTERPRETATION:
I interpret “ecological sustainability” to be using material and energy resources of the WLUSU in a way
that maximizes utility (thus minimizing its environmental impact as it reduces consumption), purchasing
products/services that are not unreasonably depleting natural resources, and leaning on leading practice
with respect to our waste disposal practices. This interpretation ensures that overt environmental
degradation is not a means of accomplishing the WLUSU ends.
OPERATIONAL DEFINITION:
Compliance will be demonstrated when:
1) All above sections are in compliance.
EL#2h – Executive Succession
In order to protect the Board from the sudden loss of President services the
President shall not fail to ensure that the VP: Administration and the General Manager are
sufficiently familiar with Board and President issues and procedures to enable either to
take over with reasonable proficiency as an interim successor.
CEO INTERPRETATION
I interpret “sudden loss” as the unexpected resignation, leave, or death of the President;
“sufficiently familiar” as to have knowledge of information required or know of the resources to
find it; “Board issues” as Board procedure, Policy Governance, and any current major Board
projects and motions; “President issues” as any major operational issues, initiatives, procedures,
resources, and key WLUSU and WLU resources and contacts; “reasonable proficiency” as the
ability to satisfactorily complete the minimum level of service and tasks of the President and
CEO while utilizing all resources available; and “interim successor” as holding the position until
the Board of Directors is able to appropriately select a permanent successor.
Operational Definition
Compliance will be demonstrated when:
a) Both the General Manager and Vice President: Administration are trained on and are
familiar with all of the items/documents/people in the WLUSU President Orientation Checklist.
b) Both the General Manager and Vice President: Administration are up to date on
current Board policies, issues, and motions.
c) Periodic updates from the President‟s Department are given to both the General
Manager and Vice President: Administration
d) Periodic updates from all departments in the WLUSU are given to both the
General Manager and Vice President: Administration
Governance Process Policy 1 “Global Governance Process”
This interpretations-based monitoring report for Governance Process Policy 1 “Global Governance Process” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Wording GP 1-1: The purpose of the Organzation’s Board is to: represent the interests of the moral ownership, defined as the students of Wilfrid Laurier University. CGO’s Interpretation
I define “represent the interests of the moral ownership” the board, being a collective of democratically elected
undergraduate students, speaking on behalf of the needs and long-term desires of the undergraduate students on
both campuses at Wilfrid Laurier University. The Board must act in good conscious, focus on governance-related
matters, and respect the diverse needs of these students.
Operational Definition
Compliance will be demonstrated when: A) The Board of Directors is composed of undergraduate Laurier students who are elected at large at the
Students’ Unions Annual General Meeting by a quorum of no less than 10% of the undergraduate students at WLU.
B) The Board of Directors is not unduly influenced by any person or persons who are not undergraduate students at WLU, other than for informational purposes.
Rationale A) Students’ Union Bylaws require quorum of at least 10% in the annual general meeting or any special
general meeting. B) The Board of Directors should represent the holistic needs and desires of all undergraduate students at
WLU, and therefore avoid using outside opinions or non-undergraduate students’ opinions to influence their decisions.
Policy Wording GP 1-2. The purpose of the Organization’s Board is to: determine the Ends, while maintaining a long term, strategic perspective, to demonstrate the benefits that the Organization will provide the community.
CGO’s Interpretation
I define “determine the Ends” as engaging in discussion on, and formulating value for the organizational goals that
provide benefits to the moral ownership, or undergraduate students at WLU. Further, I define “maintaining a long
term, strategic perspective” as the Board of Directors focusing their attention and effort on the future aspirations
and needs of the undergraduate students at WLU. This requires focus to be placed on understanding and
discussing the strategic plan, as it is an organic document and therefore in need of frequent re-evaluation. I define
“community” as both the Waterloo and Brantford communities that Students’ Union operates in.
Operational Definition
Compliance will be demonstrated when:
A) The annual agenda has time allocated to training the Board on, and developing an understanding of the
strategic plan.
B) The Ends of the organization have been re-evaluated and approved by the Board
C) Boardroom discussion has an ongoing component that is dedicated to Ends-based and strategic matters
Rationale
A) It is important that the Board receives an adequate training session on developing an understanding of
the strategic plan and fostering a strategic outlook on organizational goals
B) A major function of the Board is ensure that the organizational Ends clearly reflect the needs of the
undergraduate students at WLU
C) Since the Board has the mandate of providing strategic direction, the Board should ensure that Ends-
based discussions are present in meetings
Policy Wording GP 1-3. The purpose of the Organization’s Board is to: monitor organizational performance through the President to track compliance on policies that are based on the principles of Policy Governance. CGO’s Interpretation
I define “monitor organizational performance” as receiving regularly scheduled monitoring reports from the
President/CEO. I define “policies that are based on the principles of Policy Governance” as the Executive
Limitations and Ends policies. Further, I define “track compliance” as ensuring that the President is in compliance
with all policies that are being monitored, which also involves adhering to an annual plan that aims to reasonably
fulfill the Ends.
Operational Definition
A) The Board monitors all of the Executive Limitations at least once a year
B) The Board cannot accept a non-compliant monitoring report
C) The Board ensures that Ends interpretations of the President and CEO are reasonable and compliant
Rationale
A) A monitoring schedule is established on an annual basis to evaluate the performance of the President and
CEO, and it must include the monitoring of Executive Limitations and Ends.
B) Non-compliant reports are unacceptable, unless there is a reasonable short-term plan for compliance
C) The Ends should always be in compliance, as they demonstrate whether the organization is providing
outputs for its members
Governance Process Policy 2a “Governing Style”
This interpretations-based monitoring report for Governance Process Policy 2a “Governing Style” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias, and represents compliance with a reasonable interpretation of all aspects of the policy unless specifically stated otherwise. Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Statement Wording GP2a: The Board will govern lawfully by observing the principles of the Policy
Governance® model, with an emphasis on: outward vision rather than internal preoccupation; encouragement of
diversity in viewpoints; strategic leadership more than administrative detail; clear distinction of Board and Chief
Executive roles; collective rather than individual decisions; future rather than past or present; and proactivity rather
than reactivity, especially with policy development.
CGO’s Interpretation
I define “govern lawfully by observing the principles of the Policy Governance® model” to mean that all of the
principles hereinafter, in this statement, are abided by. I define “outward vision” to mean that the Board will focus
on discussing and developing long-term, strategic goals. I define “encouraging the diversity of viewpoints” as
allowing each Board member to voice his/her own opinions on governance matters in boardroom discussion. I
further define it to mean that the diverse ideas and needs of all undergraduate students will be taken into
consideration. I define “strategic leadership” as committing to strategic planning training and development, as
well as focusing discussion on strategic objectives. To add, I define “clear distinction between Board and Chief
Executive roles” to mean that the Board will focus on policy-oriented and Ends-based duties, whereas the
President and his staff will focus on fulfilling day-to-day, operational duties within the policies mandates by the
Board. I define “collective rather than individual decisions” as taking into account different viewpoints, but coming
to an agreement on Board discussions as a whole. I define “future rather than past or present” as discussing
challenges, and determining benefits for students of the future, but still keeping in mind the needs of current
students. I define “proactivity rather than reactivity, especially with policy development” as frequently
reanalyzing organizational policies and strategic objectives to ensure that policy is current, holistic, and
substantiated.
Operational Definition
Compliance will be demonstrated when:
A) The Board is aware of, and provided an ample amount of resources to familiarize itself with the Policy
Governance® model
B) The Board has an annual plan for governance education and strategic development
C) Boardroom discussion is fair, balanced, and focused on governance and strategic matters
D) The Board does not unduly influence the decisions or operational capacity of the President/CEO
Rationale
A) The Board should understand how Policy Governance® model works, how it can draft policy within it, and
how to feel empowered with it.
B) The Board should be privy to an annual plan that outlines its professional development and ability to
develop a thorough strategic outlook on governance matters throughout the fiscal year
C) The Board should ensure that meetings are conducted with the utmost respect for diverse and varying
opinions that are within reason. It’s equally as important to ensure that future, governance, and strategic
matters are the major focus of boardroom discussion.
D) The Board should avoid focusing on present or past organizational matters, and should instead monitor
the President/CEO on high-level, strategic matters. Further, the President and CEO should be able to
operate without feeling pressured to make certain organizational decisions that are compliant under
Board policy.
Policy Wording GP 2a-1a: The Board will cultivate a sense of group responsibility: the Board will not use the expertise of individual Board members’ as a means to substitute the Board’s judgment CGO’s Interpretation
I define “cultivate a sense of group responsibility” as the Board acts as a single unit and will assume all risk and responsibility as a collective agent, unless based on an individual Board member’s willful neglect. I define “individual members’ expertise as a means to substitute the Board’s judgment” as skills or talents that can unduly influence the decisions of the Board as an entirety. Operational Definition Compliance will be demonstrated when:
A) The Board votes on all motions and decision items as a whole, according to a quorum of Board members
B) The Board remains committed to, and adheres to the decisions that are made by the Board as a whole
C) The Board is not pressured into acting in a certain way based on the logic that is presented by an
individual Board member
Rationale
A) The Board should have the freedom to vote on all motions and decision items as a collective agent. The
result is therefore justified.
B) The Board must respect, and speak objectively to the decision that results from a vote, regardless of any
subjective matter
C) The Board must respect the opinion of professionals and experts in certain fields of work. Therefore, any
Board member must not try to use any uncertified professional logic to unduly influence the autonomous
decision of a voting Board member.
Policy Wording GP 2a-1b: The Board will cultivate a sense of group responsibility: the Board will only use the expertise of individual members for informational purposes.
CGO’s Interpretation I define “informational purposes” as unbinding information that provokes thought and promotes further research. Operational Definition Compliance will be demonstrated when:
A) The Board uses the expertise of individual Board members as a means to probe more information on a
governance or strategic matter.
Rationale
A) There is nothing wrong with a Board member suggesting that the Board, as a whole, considers a certain
item in further depth and promotes research through the use of a committee.
Policy Wording GP 2a-2: The Board will: guide the Organization through the creation and development of broadly
written policies that reflect the Board’s values and perspectives. The Board’s major policy focus will be on the
intended long-term effects outside the staff organization, not on the administrative means of attaining those
effects.
CGO’s Interpretation I define “guide” as providing high-level, strategic policies for the President and CEO to operate within. I define
“creation and development of broadly written policies that reflect the Board’s values and perspectives” as the
ongoing pursuit to establish new, or rework outdated Executive Limitations, Board-Management Delegations,
Governance Processes, and Ends policies that represent the values of, and benefits for the moral ownership, as
outlined in the Strategic Plan. I define “intended long-term effects outside of the staff organization” to mean that
the Board will utilize foresight to evaluate the future impact that governance policies may have on the
Organization.
Operational Definition
Compliance will be demonstrated when:
A) The Board approves the strategic plan and interpretation of Ends policies
B) The Board has a plan to review the Ends, Executive Limitation, Board-Management Delegations, and/or
Governance Processes policies
C) The Board has focused on governance matters and Ends-based discussion
Rationale
A) By approving the strategic plan and Ends policies, the organization provides the President and CEO with
guidance as he/she fulfills operational duties throughout the year
B) By having a plan to review policies, the Board is both focusing on developing superior and establishing
improved limits or processes for sound organizational performance
C) In developing policy, it is important for the Board to exhibit a thorough understanding of the impact and
affect that policy creation/development can have on the Organization. This is a prudent measure.
Policy Wording GP 2a-3: The Board will: enforce upon itself methods of discipline that provide the means for
effective governance. Discipline will apply to matters such as attendance, preparation for meetings, policy
principles, respect of roles, and ensuring continuance of governance capacity.
CGO’s Interpretation
I define “methods of discipline” as establishing a plan to monitor Governance Process policies, which bind the
Board to its governance duties. I define “attendance” as coming to meetings without violating GP2c-8. I define
“preparation for meetings” as asking the CGO for guidance and clarification on agenda package items and/or
coming to meetings with the agenda package read and questions prepared. I define “policy principles” as the
Board focusing its discussion and governance duties on the principles of Policy Governance. I define “respect of
roles” as clearly distinguishing between the roles of management and governance, and not unduly influencing
operational mechanisms. I define “ensuring continuance of governance capacity” as providing input in Board
evaluation reports and participating in any transitional duties as a Board member.
Operational Definition
Compliance will be demonstrated when:
A) The Board has created Governance Process policies that demonstrate responsible governance
performance
B) The Board has plan for monitoring schedule for the Governance Process policies
C) The Board provides support and assistance to the governance structure by providing feedback through
evaluations, and assisting in the transitional process
Rationale
A) Board members should contribute to and be aware of the Board Code of Conduct, and other Governance
Process policies that ensure that every Board member demonstrates due diligence
B) By having a plan to monitor the Governance Process policies, the Board will ensure that it is taking a
proactive step towards disciplining itself
C) By filling out feedback, the Board is committed to improving its ability to develop stronger principles and
aspire for an enhanced governance system
Policy Wording GP 2a-4: The Board will: orient new members on the Board’s governance processes and
continuously improve governance mechanisms.
CGO’s Interpretation
I define “orient new members on the Board’s governance processes” as ensuring that all new members of the
Board are thoroughly trained on, and informed of how to operate within the framework of the Policy Governance
Model. I define “continuously improve governance mechanisms” as engaging in discussion on, and evaluating the
value of certain components in the governance system, while providing the prospect for future Boards to improve
their functionality.
Operational Definition
Compliance will be demonstrated when:
A) The Board provides an orientation session for newly elected Board members that include a focus on the
governance processes, the principles of Policy Governance, and the policy manual in general.
B) The Board submits evaluation documents on the effectiveness of the governance system that is in place,
complete with methods of improvement and policy recommendations
Rationale
A) The Board should ensure that excellent governance continues into the future, which is why educating the
Board on all of the major components of their duties is vital.
B) The Board should engage in proper evaluations and discuss possible changes to the governance system, as
this will improve role clarity, inspire active involvement, and produce better metrics for governance
evaluation.
Policy Wording GP 2a-5: The Board will monitor the Board’s process and performance at each meeting. Self-
monitoring will be done formally for Governance Process policies and informally for Board Management Delegation
policies
CGO’s Interpretation
I define “monitor the Board’s process and performance” critically evaluating the effectiveness of the Board’s
duties and activities at every meeting. I define “self-monitor” as allowing the whole Board to determine if it’s in
compliance or not. However, the CGO will provide the interpretations and operational definitions for all policies,
except GP2e (Vice Chair Job Description) and GP2i (Chief Returning Officer Constraint). I define “formally for
Governance Process policies” as having monitoring reports for Governance Processes that require a Board
decision, and “informally for Board Management Delegation policies” as communicating and discussing policies
with the Board for general understanding of the Board Management Delegation policies.
Operational Definition
Compliance will be demonstrated when:
A) Board meetings, as a whole, involve the Board self-evaluations of Governance Processes, as well as have
Board Meeting Evaluations
B) The Board-Management Delegations policies are properly communicated to, and discussed by the Board.
Rationale
A) Monitoring the Governance Processes allows the Board to see if it’s doing its job properly. Doing Board
Meeting Evaluations will provide quality assurance by determining whether the Board is committing to its
discussion-based duties on a consistent basis.
B) Understanding the Board Management Delegations policies allows the Board to recognize their role in the
organization, and how to properly communicate and monitor the President/CEO. This is vital for
developing an understanding of good governance.
Policy Wording GP 2a-6: The Board will: allow no Officer, individual, or Committee of the Board to hinder or be an
excuse for not fulfilling group obligations
CGO Interpretation
I define “hinder or be an excuse for” as unduly influencing or stopping the Board from functioning in a certain
manner, unless it is approved by the Board as a whole. Further, the Board cannot scapegoat the Chief Governance
Officer, Board Member or Board Committee for not fulfilling a duty, as it is the Boards job to act as a collective
entity. I define “group obligations” as collectively, and formally, monitoring the Ends, Executive Limitations, and
Governance Processes, or adhering to any motion that binds the whole Board to accomplish a certain task.
Operational Definition
Compliance will be demonstrated when:
A) The Board does not take disciplinary action against the Chief Governance Officer, Board member, or
Board Committee that fails to complete tasks that would normally be a collective Board objective.
Rationale
A) Ensuring that the Board acts as a collective entity is vital for maintaining the ideal of unity. This ensures
that no one is scapegoated for any incomplete group tasks.
Policy Wording GP 2a-7: The Board will be accessible to all members by having no less than two (2) regular Board
meetings per year in each city that the organization operates.
CGO Interpretation
I define “accessible” to mean that all undergraduate students are able to be informed of, and attend a board
meeting. I define “year” as academic term from 2012-2013. I define “each city” as Waterloo and Brantford.
Operational Definition
Compliance will be demonstrated when:
A) The Board has free and open meetings, and makes a concerted effort to inform the ownership of all Board
meetings.
B) At least two meetings are held in both Waterloo and Brantford per academic year
Rationale
A) Board should ensure that the moral ownership is able to voice concerns in an organizational open forum
B) Board should connect and expose itself to the Ends-based concerns of the moral ownership on each
campus, for transparency and accessibility purposes
Policy Wording GP 2a-8: The Board will ensure that board meetings involve strategic visioning or Ends-based
discussion
CGO Interpretation
I define “strategic visioning” as discussing the products of the Strategic Plan and focusing on future oriented
changes. I define “Ends-based discussion” as conversations that related to the understanding, evaluation and
development or redevelopment of the Ends of the organization.
Operational Definition
Compliance will be demonstrated when:
A) Each meeting involves a discussion, whether directly or indirectly, on the Strategic Plan, strategic
visioning, or the Ends of the organization
Rationale
A) It’s the Board’s primary duty to ensure that the organization is prepared to address the needs of students
of the future. There should always be meeting discussion on either the Ends of the organization or how
the Board wishes to focus its attention on the future of the organization.
Policy Wording GP 2a-9: The Board will: attend to consent agenda items as expeditiously as possible
CGO Interpretation
I define “consent agenda items” as items on the agenda that can be approved without a main motion. Essentially,
certain items on the agenda, such as approval of the agenda, approval of Board minutes and recessing, can be
approved if the Board deems that there are no issues, but only after a reasonable amount of time for
consideration is granted by the Chair.
Operational Definition
Compliance will be demonstrated when:
A) The Board uses consent agenda items, when appropriate, to make meetings more efficient
Rationale
A) Consent agenda items are appropriate when non-contentious issues are presented, and therefore creates
more efficiency in the meeting
Policy Wording GP 2a-10: The Board will: ensure that Roberts Rules of Order Newly Revised, 11th
Edition is used in
the facilitation of Board meetings
CGO Interpretation
I define this policy as stating that Roberts Rules of Order Newly Revised, 11th
Edition is the official resource for
operating, and resolving technical disputes during Board meetings.
Operational Definition
Compliance will be demonstrated when:
A) All Board meetings are facilitated using Roberts Rules of Order Newly Revised, 11th
Edition
B) All Board members are aware that Roberts Rules of Order Newly Revised, 11th
Edition is to be used
Rationale
A) Self-explanatory
B) Board members should be aware of this; if they are not, confusion can undoubtedly arise
Governance Process Policy 2b “Board of Directors Job Description”
This interpretations-based monitoring report for Governance Process Policy 2b “Board of Directors Job Description” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias, and represents compliance with a reasonable interpretation of all aspects of the policy unless specifically stated otherwise.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 2012
Policy Statement Wording GP 2b. As an informed and collective agent of the ownership, the Board will provide
specific job outputs that ensure appropriate organizational performance
CGO Interpretation
I define “informed and collective agent of the ownership” as an active, involved and dedicated Board that speaks,
as a whole, on behalf of the ownership to ensure the well-being of present, but more importantly future
undergraduate students at WLU. I define “specific job outputs” as the governance duties, such as ownership
linkage initiatives, policy monitoring and development, performance evaluations of the President/CEO and the
Board, and Ends development through strategic visioning. I define “ensure appropriate organizational
performance” as conducting the proper evaluations of the President/CEO, whether through policy monitoring or
mid-/end-of the term performance reviews, to allow the organization to function legally, prudently and ethically.
Operational Definition
Compliance will be demonstrated when:
A) The Board has determined a schedule of monitoring the President/CEO’s performance, and has adhered
to it throughout the year
B) The Board has determined a schedule of monitoring of the Board’s performance, and has adhered to it
throughout the year
C) The Board has an active plan to engage with, and acquire feedback from the moral ownership
D) The Board has committed itself to strategic visioning and Ends-development to evaluate the benefit and
value that the organizational Ends provide the moral ownership.
Rationale
A) Monitoring the President/CEO’s performance will provide the means for an effective operational system.
B) Monitoring the Board’s performance will provide the means for an effective governance system.
C) In order to truly understand the major issues that students face, and will face in the future, the Board
must connect with students on a relatively frequent basis, and acquire feedback for further review
D) The Board’s major duty is to administer strategic visioning and evaluate the Ends on a continuous basis
Policy Wording GP 2b-1. The Board will: provide linkage between the organization and the ownership on governance matters CGO Interpretation I define “linkage” as connecting with, creating meaningful relationships with, and acquiring feedback from the moral ownership. I define “governance matters” as any Ends-based or strategy-focused duties that aim to improve the quality of the governance structure in the organization. Operational Definition Compliance will be demonstrated when:
A) The Board is executing a plan that is complete with initiatives, feedback forms, and outcomes
B) The Board takes into consideration the feedback that the moral ownership offers in policy development
and boardroom discussion
Rationale
A) The Board should always have a plan that not only engaged with the students, but provides sound metrics
for evaluating the governance structure, and then compiling the concerns or feedback (outcomes) into a
document for further consideration
B) The Board should take the feedback and discuss it in further depth when creating policy and engaging in
board meetings, as this puts the focus on the Board’s duty to speak to governance matters in the
organization
Policy Wording GP 2b-2. The Board will: develop written governing policies that realistically address the broadest
level of all organizational decisions and situations, namely through the Ends, Executive Limitations, Governance
Processes, Board-Management Delegation policies
CGO Interpretation
I define “written governing policies” as the policies in the policy manual that provide guidance for the
President/CEO and the Board. I define “realistically address the broadest level of all organizational decisions and
situations” as the Board will think in terms of practicality and reasonability when developing and administering
high-level organizational policies. I define “Ends” as the policies outlining the organization’s scope, direction,
beneficiaries, and worth. I define “Executive Limitations” as policies that restrict the President/CEO from
committing to, or administering any action without answering to the Board based on prudence, legality and sound
business ethics. I define “Governance Processes” as the policies that the Board must monitor and abide by to
provide excellent governance to the organization. And I define “Board-Management Delegations” as the policies
that outline the relationship and expectations that the Board and President/CEO have of one another in terms of
monitoring and delegating power.
Operational Definition
Compliance will be demonstrated when:
A) The Board has policies that do not unnecessarily restrict the President/CEO from performing his or her
duties
B) Any new policies that are created can and will be in compliance when monitored
Rationale
A) It is not the Board’s job to restrict the President/CEO from making certain decisions or taking any action
on matters that do not harm or damage the organization in any long-term manner.
B) If a new policy is created, it should be thoroughly analyzed to see whether it can be accomplished in a
reasonable time period, has true value to the organization, and provides the authority with enough
information so that it can be monitored properly. The authority is either the President/CEO or Board,
depending on the policy type.
Policy Wording GP 2b-3. Assure successful organizational performance on Ends and Executive Limitations
CGO Interpretation
I define “assure” as taking whatever action that is appropriate to provide excellent organizational performance
from a policy standpoint. I define “successful organizational performance” as being in compliance with policies.
Operational Definition
Compliance will be demonstrated when:
A) The Board enforces a monitoring schedule of Executive Performance according to BMD #2d1
B) All Executive Limitation and Ends policies, to date, are in compliance, or have a plan to bring into
compliance.
Rationale
A) Having a schedule that frequently monitors the President/CEO ensures that he/she is performing to the
highest standard with all policies in mind.
B) All policies must be in compliance if the organization is to be successfully operating. If not, the Board
should take whatever action, such as re-drafting policy or issuing a disciplinary letter, to provide
compliance in the near future.
Policy Wording GP 2b-4. The Board will: assure successful Board performance on Governance Processes
CGO Interpretation
I define “assure” as taking whatever action that is appropriate to provide excellent governance. I define
“successful Board performance” as being in compliance with policies.
Operational Definition
Compliance will be demonstrated when:
A) The Board enforces a monitoring schedule as outlined in GP#2h1
B) All Governance Process policies, to date, are in compliance, or have a plan to bring into compliance
Rationale
A) Having a schedule that frequently monitors the Board ensures that it is performing to the highest
standard of good governance
B) All policies must be in compliance if the organization is to be successfully operating. If not, the Board
should take whatever action, such as re-drafting policy, to provide compliance in the near future.
Governance Process Policy 2c “Board Code of Conduct”
This interpretations-based monitoring report for Governance Process Policy 2c “Board Code of Conduct” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Statement Wording GP 2c. The Board commits itself and its members to ethical, businesslike and lawful
conduct, including proper use of authority and appropriate decorum when act as Board members.
CGO’s Interpretation
I define “ethical conduct” as abiding by the commonly accepted principles of right and wrong. I define
“businesslike conduct” as being professional and paying careful attention to the well-being of the organization. I
define “lawful conduct” as operating within the confines of the national, provincial, municipal and organizational
legal codes. I define “authority” as the special power the Board has over the development and implementation of
policies and disciplinary action, but not over any member of the organization. I define “appropriate decorum” as
being respectful and courteous in any Board capacity.
Operational Definition
Compliance will be demonstrated when:
A) All policies within GP2c are in compliance
Rationale
A) If all policies within GP2c are in compliance, then the Board is adhering to its Code of Conduct
Policy Wording GP 2c-1. The Board will: have loyalty to the ownership, uncontested by loyalties to staff, other
organizations, and any personal interest as a consumer.
CGO’s Interpretation
I define “loyalty to the ownership” as remaining dedicated to the Board’s governance duties and addressing the
primary needs of the undergraduate students of WLU as owners, not consumers. I define “uncontested by
loyalties to staff” as avoiding the favouring opinions of staff members on certain Board decisions or actions. I
define “other organizations” as any other organization that is not the Students’ Union. I define “personal interest
as a consumer” as Board concerns that are fueled by individual interactions with the products or services that are
offered by the organization.
Operational Definition
Compliance will be demonstrated when:
A) Boardroom discussion is focused on governance matters for the moral ownership, such as the Ends,
strategic visioning or performance monitoring, as opposed to consumer concerns. Further, Board
Meeting Evaluations, to date, should not have an unreasonable number of operational concerns.
Rationale
A) Board Meeting Evaluations are completed by the Board as a collective. If there are any issues based on
personal or operational conflicts, they will be addressed in meeting evaluations.
Policy Wording GP 2c-2. The Board will: avoid conflict of interest with respect to their fiduciary responsibility
CGO’s Interpretation
I define “conflict of interest” as personally benefitting from, either materially or financially, any decision or action
that is made in a working capacity of the Organization. I define “fiduciary responsibility” as trust between each
Board member and the organization that he/she will act in good faith, devoid of any financial mischievousness, for
the well-being of the organization.
Operational Definition
Compliance will be demonstrated when:
A) Board members disclose all conflicts of interest, and this document is signed by all members
B) The Board does not make any decisions that will unreasonably benefit any Board member in a financial or
material manner.
Rationale
A) By disclosing all conflicts of interest, the Board is aware of who needs to abstain from certain decisions
B) The Board can clearly evaluate who will benefit materially or financially from any Board decision
Policy Component Wording GP 2c-2a. There must be no self-dealing or business by a Board member with the
organization. Board members will annually disclose their involvements with other organizations, with vendors, or
any associations that might be or might reasonably be seen as a conflict.
CGO’s Interpretation
I define “self-dealing or business” as an individual Board member using his/her position for any purpose other than
Board mandated duties, as outlined in the Governance Process policies. I define “vendors” as any business that
operates on the Brantford or Waterloo campuses. I define “organization” and “association” as any entity that
represents a membership that has a common purpose and a formal structure, but is not the Students’ Union.
Operational Definition
Compliance will be demonstrated when:
A) The list of conflicts of interest, as stated in GP2c-2 is compiled and signed.
B) Individual Board members have not directly engaged in an agreement with any business or association on
behalf of the Students’ Union.
Rationale
A) Self-Explanatory
B) This does not mean you cannot be a part of any other business. You cannot, however, act as Students’
Union Board member when seeking out or administering an agreement with any business or association.
Policy Component Wording GP 2c-2b. When the Board is to decide upon an issue about which a Board member
has an unavoidable conflict of interest that Board member shall withdraw without comment not only from the vote,
but also from deliberation
CGO’s Interpretation
I define “an issue” as a matter that requires a Board decision. I define “unavoidable conflict of interest” as a
circumstance that renders a Board member incapable of making a fair and balanced decision on a matter. I further
define that to mean that the Board member is unable to relieve him/herself of said circumstance to allow for a fair
decision. I define “withdraw from deliberation” as removing oneself from the Board table and refraining from
comment as an observer of Board discussion. I define “vote” as not being able to approve, oppose, or abstain
from any decision item.
Operational Definition
Compliance will be demonstrated when:
A) Any Board member who has a conflict of interest on any matter is removed from Board deliberation and
voting
Rationale
A) If any Board member who has a conflict of interest speaks or votes on said matter, then it puts the
organization at risk of corruption and abuse.
Policy Component Wording GP 2c-2c. Board members will not use their position to obtain employment in the
organization for themselves, or anyone else. A Board member must resign from his/her position prior to becoming
a paid employee of the Organization. A Board member must declare a conflict of interest upon submitting his/her
nomination for an elected position and remove his/herself from Board deliberation until the conclusion of any
general meeting.
CGO’s Interpretation
I define “obtain employment” as acquiring a paid position within the Organization. I define “prior to becoming a
paid employee” as immediately before the start date of the said contract. I define “upon submitting” as providing
the Chief Governance Officer and Board of Directors a written statement of a potential nomination for an elected
position at least 48 hours before the submission. I define “until the conclusion of any general meeting” any time
during the campaigning period.
Operational Definition
Compliance will be demonstrated when:
A) Board members do not sit on any Students’ Union hiring committee, except in the case of the Chief
Returning Officer (CRO) and Assistant Chief Returning Officer (ACRO)
B) Board members do not instruct the President/CEO on how to conduct hiring, except as indicated in the
Executive Limitation policies
C) Any Board member who is hired as a paid employee resigns on the start date of the contract
D) Any Board member who seeks to run for election declares a conflict of interest
Rationale
A) It’s only appropriate for Board members to get involved in hiring for the organization when it’s for the
CRO or ACRO
B) Hiring is the domain of the President/CEO. It is the Board’s duty to evaluate the Executive Limitation
policies and ensure that they’re reflective of organizational needs
C) A Board member cannot also be paid employee of the same organization, as this is illegal
D) Since the Board oversees elections, Board members running for election must not unduly influence the
process
Policy Wording GP 2c-3. The Board will: avoid exercising individual authority over the organization and the
President/CEO.
CGO’s Interpretation
I define “exercise individual authority” as an individual Board member using his/her discretion to evaluate the
performance of, or delegate duties to any paid or unpaid employee, and the President/CEO.
Operational Definition
Compliance will be demonstrated when:
A) There are no reports of a Board member individually evaluating the performance of, or delegating duties
to any employee and the President/CEO. The President/CEO will write a letter to the Board to express
this.
Policy Wording GP 2c-3a. Board members must recognize the lack of authority vested in individuals when
interacting with the President and staff, except when explicitly Board-authorized.
CGO’s Interpretation
I define “lack of authority” as an individual Board member’s inability to delegate tasks to, define parameters of,
and supervise the duties of any paid or unpaid employee of the Students’ Union, as this can only be done by the
whole Board through the development and monitoring of the Executive Limitations and Ends policies. I define
“explicitly Board-authorized” as the Board delegating a certain duty to a Board member, complete with limitations
and a focused plan. Other than that, Board members must abide by the Unity of Control (BMD #2a), which
dictates that the President/CEO only has to act on matters that are binding through a motion, he/she does not
have to respond to an unauthorized request from an individual Board member if it requires too much time and
resources.
Operational Definition
Compliance will be demonstrated when:
A) All Board members clearly understand that their role is to act as a collective, not as individuals
Rationale
A) The Board must remain as a collective entity to ensure that the governance structure is well maintained
and produces high quality policy for the organization. Individual Board members, no matter how
intelligent or experienced, cannot use their own discretion to complete tasks on behalf of the Board
without Board approval.
B) This will require discussion for compliance
Policy Wording GP 2c-3b. Board members must recognize the same limitation and the inability of any Board
member to speak for the Board to the public, press or other entities, except explicitly stated Board decisions
CGO’s Interpretation
I define “recognize” as a self-disciplined approach to understanding. I define “limitation” and “inability” in the
same vein as being prohibited from doing. I define “public” to mean anyone within the Waterloo or Brantford
communities. I define “press” as meaning any media outlets, such as the Cord, Sputnik, Imprint, the Record, and
the like. I define “other entities” as any business, organization, association, agency or establishment that is not the
Students’ Union. Overall, this means that Board members are only allowed to speak to board-approved decisions
to the public, press, and other entities, which ensures that the Board speaks with one voice.
Operational Definition
Compliance will be demonstrated when:
A) There are no reports or complaints of Board members speaking to the public, press, or other entities on
matters that have not been approved by the Board.
B) Board members inform that CGO and Director of Marketing and Communications about whether they
have been approached and/or have a pending interview with the media or any other public entity.
Rationale
A) The CGO is given the exclusive authority, as per GP#2d, to speak on behalf of the Board for matters that
pertain to the Board. However, the Board is only allowed to speak to decisions that have been made by
the Board as a collective.
B) This ensures that all information is centralized and focused on the right topics.
Policy Wording GP 2c-3c. Board members must refrain from expressing individual judgments of performance of
employees or the President, unless participation in Board deliberation pertains to whether the President has
achieved any reasonable interpretation of Board policy.
CGO’s Interpretation
I define “refrain” as avoiding at all costs. I define “expressing individual judgments of performance” as an explicit
job performance evaluation that is made by a single Board member. Board members must not individually
evaluate the performance of any paid or unpaid employee, and the President/CEO. I define “participation in Board
deliberation” as discussing, as a whole, whether the President/CEO has been in compliance with the Executive
Limitations, Ends and any other Board policy that pertains to CEO performance. I define “any reasonable
interpretation” as an interpretation to Board policy that is prudent, legal, and ethical based on commonly accepted
business standards and practices. I further interpret it to mean that Board members will collectively use the
‘reasonable person’s test’ when evaluating the President/CEO.
Operational Definition
Compliance will be demonstrated when:
A) Individual Board members do not evaluate the performance of any paid or unpaid employee
B) Performance evaluation is limited to whether the President/CEO has been in compliance with Board
policies
Rationale
A) Board members should never evaluate whether an employee is doing his or her job. That is the domain of
the President/CEO. The Board can only, as a collective, evaluate the President/CEO’s performance in a
formal setting
B) If discussing the job performance of the President/CEO, it should be focused on Board policies, which is
the Board’s domain
Policy Wording GP 2c-4. The Board will: respect the confidentiality appropriate to issues of a sensitive nature.
CGO’s Interpretation
I define “respect” as demonstrating loyalty by not disclosing certain information. I define “confidentiality
appropriate to issues of a sensitive nature” to mean that any matter that pertains to human resources, contract
negotiations, or any other sensitive matter that can negatively impact the outcome of a pending decision is held is
confidence. This further means that Board members cannot publicly or privately divulge confidential information
to anyone, until the information is declassified. This is a very serious matter, as there could be legal and financial
consequences as a result of breaching confidentiality.
Operational Definition
Compliance will be demonstrated when:
A) There are no reports of Board members divulging confidential information to the public
Rationale
A) If there are no reports of negligence, then there isn’t a confidentiality problem for Board members.
However, Board members should ensure that no one speaks of highly confidential matters.
Policy Wording GP 2c-5. The Board will: be properly prepared for Board deliberation
CGO’s Interpretation
I define “properly prepared” as having read the entire agenda package and any supporting documentation before
Board meetings. I further define this to mean that Board members should notify the CGO and/or President/CEO
about any pressing concern or question that may or may not appear on the agenda. If unable to make a meeting,
Board members are encouraged to contribute to Board discussion by presenting notes or motions with
justifications to the CGO at least 24 hours before any regularly scheduled meeting.
Operational Definition
Compliance will be demonstrated when:
A) All Board members are actively involved in Board meeting discussion that is focused on the items at hand.
Rationale
A) If Board members are able to speak accurately to the details of the agenda package, and contribute to the
conversation in a meaningful way, then it demonstrates that they have read the agenda package or at
least have a working knowledge on the matters at hand. The Board Meeting Evaluations will determine
whether the Board was able to keep discussion focused.
Policy Wording GP 2c-6. The Board will: support the legitimacy and authority of the final determination of the
Board on any matter, irrespective of any Board members’ personal position of the issue.
CGO’s Interpretation
I define “support” as providing context to members on, adding unbiased opinions of, and honouring the finality of
decisions that were made as a Board. I define “legitimacy and authority” as a decision that the Board came to as a
whole, which is binding and represents the will of the moral ownership. I define “final determination” as a passed
motion and thus final decision. Board decisions can, however, be re-evaluated by the Board, but until then, the
decision must be respected by all Board members. I define “personal position of the issue” as the individualistic
opinion or logic that negatively impacts the value of the final decision of the Board.
Operational Definition
Compliance will be demonstrated when:
A) Board members do not openly discredit any decision that has been made by the Board to anyone.
Rationale
A) If Board members do not speak with one voice, then the legitimacy of the organization is compromised.
That said, Board members should respect the Board’s decisions by speaking to them (and to anyone about
them) in a professional manner.
Policy Wording GP 2c-7. The Board will: see that all Board documents and filings are accurate, current and timely.
CGO’s Interpretation
I define “accurate” as verifying the validity of the minutes and Board decisions. I define “current” as being up-to-
date. I define “timely” as a manner that does not compromise the time-sensitive nature of certain organizational
matters. Essentially, the Board’s duty is to make sure that all Board matters are being documented in a
responsible manner.
Operational Definition
Compliance will be demonstrated when:
A) Minutes are reviewed and approved at the beginning of every meeting
B) Any outstanding items or tasks for the Board’s consideration are properly and professionally responded
to.
Rationale
A) If the Board approves the Minutes, then that means the Board is ensuring that all motions and discussion
topics are being documented
B) The Board must ensure that the organization commits to the tasks that it sets out to accomplish. By
having these documented and filed, it will ensure that the organization remains functional and
responsible.
Policy Wording GP 2c-7a. Policies will rigorously follow Policy Governance principles
CGO’s Interpretation
I define “rigorously follow Policy Governance principles” as ensuring that all policies are made with consideration
to the proper reporting structure and delegation model that helps govern the Students’ Union, as verified by the
Policy Governance Consultant.
Operational Definition
Compliance will be demonstrated when:
A) Policy Governance consultancy is administered with the creation or re-evaluation of any policy, within
reason.
Rationale
A) In order to prevent the organization from falling off track, it is important to periodically check to see
whether any new or current policies are relevant in the Policy Governance model. Any minor changes,
such as wording changes, do not need governance consultancy, as it would be a waste of time and
resources.
Policy Wording GP 2c-7b. Bylaw elements necessary for legal compliance and for consistency with the principles of
Policy Governance will be known to the Board
CGO’s Interpretation
I define “Bylaw elements necessary for legal compliance” as ensuring that all Board policies are within the confines
of corporate, municipal, provincial and federal laws. Essentially, no Board policy should put the Students’ Union at
risk of being sued, and should remain in compliance with the Policy Governance principles, as stated in GP2a,
Governing Style.
Operational Definition
Compliance will be demonstrated when:
A) A competent authority, such as legal counsel or the Policy Governance Consultant, verifies the legality of
all policies
Rationale
A) In order to safeguard the organization from abuse, all policies, whether new or old, should be primarily
analyzed by a competent authority to minimize risk and prevent malpractice. Once all policies are
verified, they only need to be reverified after a substantial modification is made, or if a new policy is
created.
Policy Wording GP 2c-7c. Requirements for format, brevity and accuracy of Board minutes will be known to the
Chair of the Board
CGO’s Interpretation
I define “format, brevity and accuracy” as the Board must ensure that the Chair of the Board is informed of any
errors with the style, conciseness, word-choices, or preciseness of any component in the Board minutes.
Operational Definition
Compliance will be demonstrated when:
A) Board members bring up any errors to the minutes
Rationale
A) If Board members are thoroughly reading the agenda package, and have taken notes at the meetings,
then they should be able to catch any inaccuracies.
Policy Wording GP 2c-8. The Board will: ensure that a Board member is considered to have resigned if he/she is
absent from 50% of meetings in any two month period, without justification.
CGO’s Interpretation
I define “ensure” as making sure that a certain deed is carried out. I define “considered to have resigned” as a
Board member granting permission to the Board to terminate his or her position based on a failure to comply with
the details of this policy. I define “absent” as not phone-calling, video-calling or physically attending a meeting. I
define “without justification” as failing to ensure that the CGO is properly informed of a regret. I further define
this to mean that the excuse for not attending a meeting must be well founded, which includes, but is not limited
to any incapacitating health issue, family emergencies, personal emergencies and any academic-related conflicts.
Operational Definition
Compliance will be demonstrated when:
A) Board members submit their regrets for any absence at least 48 hours prior to a Board meeting.
Rationale
A) As long as the Board has quorum, any major issue among Board members can be solved by sending in
regrets
Policy Wording GP 2c-9. The Board will: participate in all board performance evaluations
CGO’s Interpretation
I define “participate in all board performance evaluations” as actively engaging in the feedback process for any
meeting evaluation, Board self-evaluation or any other evaluation that is deemed necessary for the enhancement
of the Students’ Unions governance capacity.
Operational Definition
Compliance will be demonstrated when:
A) Board members provide feedback, in a timely manner, to any evaluation form that has been authorized
by the CGO
Rationale
A) The CGO spearheads the evaluation process for the Board to maintain governance excellence. This allows
future Boards to improve their governance function, but requires all Board members to be actively
engaged in the process.
Governance Process Policy 2d “Chair of the Board and Chief Governance Officer”
This interpretations-based monitoring report for Governance Process Policy 2d “Chair of the Board and Chief Governance Officer” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Statement GP2d. The Chair of the Board and Chief Governance Officer (CGO), a specially
empowered member of the Board, assures the integrity of all governance processes.
CGO’s Interpretation
I define “a specially empowered member of the Board” as a Board member who is granted the primary duties of
chairing board meetings and spearheading the facilitation and implementation of governance initiatives. I define
“integrity of all governance processes” as ensuring that all policies, procedures and conducts are being adhered to
and reviewed when necessary. This will ensure that the organization is functioning to the highest governance
standard, and providing an avenue for the moral ownership to provide input and feedback.
Operational Definition
Compliance will be demonstrated when:
A) The Board agrees that the Chair of the Board and CGO has been active, engaged, resourceful and inspiring
through his/her term
B) There is a plan to revise and monitor policies, to orient and train Board members, to conduct elections,
and to provide the means for strategic visioning.
Rationale
A) The Board should find the Chair of the Board and CGO to be a servant-leader, not one or the either. This
ultimately enables Board members to improve the governance capacity of the Organization.
B) An annual plan has to be created and adhered to by the Chair of the Board and CGO. This requires a great
deal of self-training, organization and analysis in order to completely cater to the needs of Board
members and the moral ownership.
Policy Wording GP 2d-1. The Chair of the Board and CGO will: ensure that the Board behaves consistently with its
own rules and those legitimately imposed upon it from outside the organization.
CGO’s Interpretation
I define “behaves consistently with its own rules” as being in formal compliance with the Governance Processes
and the Students’ Union Bylaws and informal compliance with the Board-Management Delegations. I define
“those legitimately imposed upon it from outside the organization” as being in compliance with the Not-For-Profit
Act of Ontario and any law that pertains to the organization on a municipal, provincial and federal level.
Operational Definition
Compliance will be demonstrated when:
A) The Board is provided with an understanding on the Governance Processes, Board-Management
Delegations, Students’ Union Bylaws, Not-For-Profit Act of Ontario, and the responsibilities of Directors.
Rationale
A) This will ensure that Board members are aware of their powers and responsibilities, the risks and
liabilities that their positions hold, and the policies that guide their actions.
Policy Wording GP 2d-1a. Meeting discussion content will ordinarily only be those issues, which, according to Board
policy, clearly belong to the Board to decide or to monitor
CGO’s Interpretation
I define “meeting discussion content” as information that is provided in Board meeting agenda packages. I define
“issues that belong to the Board to decide” as discussing financial prudence, strategic visioning for the Strategic
Plan, policy development for Governance Processes, Board Management Delegations, Executive Limitations, and
Ends, and any other matter that has a long-term, strategic impact on the Organization. It is important that the
Board focuses its attention on the long-term, as opposed to the short-term details. I define “to monitor” as any
monitoring reports on Governance Processes, Executive Limitations, Ends, or Board Management Delegation
policies that are provided to the Board by the President/CEO, Chair of the Board and Chief Governance Officer,
Vice Chair of the Board and Chief Returning Officer.
Operational Definition
Compliance will be demonstrated when:
A) All items on the agenda are focused on Board-oriented matters, such as monitoring, Ends-based
discussions, policy changes and any long-term, strategic projects
Rationale
A) If the agenda shows that the Board is focused on the right things, as approved by the Board, then the
Chair/CGO has successfully provided the Board with a governance-based agenda.
Policy Wording GP 2d-1b. Deliberation will be fair, open, and thorough, but also timely, orderly and kept to the
point.
CGO’s Interpretation
I define “fair, open and thorough” as ensuring that all Board members have a chance to speak or contribute to the
conversation based on Robert’s Rules of Order, but in a focused and respectful manner. I further define it to mean
that discussion will make use of facts and points that are outlined in the meeting’s agenda package. I define
“timely, orderly and kept to the point” as limiting discussion to a reasonable amount of time, as allotted in the
agenda package, and ensuring that no comments are repetitive, slanderous, inappropriate or grossly off topic.
Operational Definition
Compliance will be demonstrated when:
A) Roberts Rules of Order are being followed in a relatively professional manner
B) There are no reports of abuse or neglect felt among the Board members during boardroom discussion
Rationale
A) Roberts Rules help ensure that everyone has a chance to speak without discrimination or neglect
B) If on topic, Board members should be free to express themselves in any way without being shellacked.
Any unruly Board member will be reprimanded or censured for any comments that are deemed
inappropriate or abusive.
Policy Wording GP 2d-1c. Information that is for neither monitoring performance nor Board decisions will be
avoided or minimized and always noted as such.
CGO’s Interpretation
I define “information that is for neither monitoring performance nor Board decisions” as operational details and
content that is not within the Board’s appropriate decision-making area. Board discussion must have a monitoring,
policy-based or long-term focus. I define “avoided or minimized” as disallowing the Board to focus its attention any
discussion that is not completely related to the aforementioned duties, but being somewhat flexible by using
sound judgment to determine whether a certain matter is appropriate for Board discussion. I define “always noted
as such” as informing the Board of any matter that is not truly appropriate for Board discussion.
Operational Definition
Compliance will be demonstrated when:
A) Board meetings stay focused on governance matters
B) The Board Meeting Evaluations are complete and devoid of any major operational issues
Rationale
A) Self-explanatory
B) Board Meeting Evaluations are meant to ensure that the Board clearly recognizes whether it kept
discussion to governance matters.
Policy Wording GP 2d-2. The Chair of the Board and CGO will: make decisions that fall within the topics covered by
the Board policies on Governance Processes and Board-Management Delegations, with the exception of
employment or termination of the President/CEO and where the Board specifically delegates portions of this
authority to others.
CGO’s Interpretation
I define “make decisions” as it is the Chair/CGO’s duty to interpret, enforce the monitoring of, and provide
evidence for all Governance Processes and Board-Management Delegations policies that state ‘Chair of the
Board/CGO will’, ‘The Board will’ and ‘Board Committees will’. All other policies must be defined by the
appropriate person, but monitoring will be enforced, too. I define “employment or termination of the
President/CEO” as the Chair/CGO cannot personally fire or remove the President/CEO from office. I define “the
Board specifically delegates portions of this authority to others” as, if the Board deems it necessary, takes some of
the powers and responsibilities, such as chairing meetings or committees, and interpreting policies, away from the
Chair/CGO.
Operational Definition
Compliance will be demonstrated when:
A) The Chair/CGO has followed the Governance Process Monitoring Schedule as approved by the Board
B) The Chair/CGO makes recommendations where applicable to maintain compliance with Governance
Process and Board-Management Delegation policies.
C) The Chair/CGO has not terminated the President/CEO
D) The Chair/CGO has not abused his/her powers by rejecting any action that is enforced on him/her
Rationale
A) Self-Explanatory
B) In order to ensure that all policies are up to date and relevant, the Chair/CGO should use his/her
experience and board education to provide policy recommendations for the Board to consider
C) Self-Explanatory
D) If the Board feels that the Chair/CGO has abused his/her powers after being told not to do something,
then it can take disciplinary action
Policy Statement Wording GP 2d-3. The Chair of the Board and CGO will: use any reasonable interpretation of the
provisions in these policies.
CGO’s Interpretation
I define “reasonable interpretation” as using insight and expertise to provide scope and clarify when defining any
interpretation. This will ensure that all policies are being defined in a realistic and appropriate manner.
Operational Definition
Compliance will be demonstrated when:
A) The Board deems all Chair/CGO interpretations as reasonable.
Policy Wording GP 2d-3a. The CGO is empowered to chair Board meetings with all commonly accepted power of
that position
CGO’s Interpretation
I define “commonly accepted power of that position” as being able to recognize Board members and implement
Roberts Rules during Board meetings.
Operational Definition
Compliance will be demonstrated when:
A) The CGO has chaired every meeting (except when a conflict of interest arises) without deviating from, or
abusing his/her powers
Rationale
A) Essentially, if the CGO is successful at chairing meetings, this policy can be seen as compliant through a
self-evaluation by the Board
Policy Wording GP 2d-3b. The CGO has no authority to make decisions about policies created by the Board within
Ends and Executive Limitations policy areas.
CGO’s Interpretation
I define “to make decisions about policies created by the Board” as the CGO cannot create, change or go against a
Board decision when analyzing the Ends and Executive Limitation policies.
Operational Definition
Compliance will be demonstrated when:
A) The CGO does not create, change, or implement Ends and Executive Limitation policies without getting
them approved by the Board
B) The CGO does not interpret the Ends and Executive Limitation policies for the President.
Rationale
A) If the Board doesn’t agree a proposal by the CGO, then the Board has the final say
Policy Wording GP 2d-3c. The CGO has no authority to supervise or direct the President.
CGO’s Interpretation
I define “no authority to supervise or direct” as not being able to personally monitor the performance of, and
delegate tasks to the President.
Operational Definition
Compliance will be demonstrated when:
A) The President reports that the CGO has not unduly influenced or directed him/her on any operational
matter
Rationale
A) The CGO can only use his/her powers when authorized by the Board, and therefore cannot step into a
managerial capacity with the President/CEO.
Policy Wording GP 2d-3d. The CGO may represent the Board to outside parties in announcing Board-stated
positions and in stating CGO decisions and interpretations within the areas delegated to him or her
CGO’s Interpretations
I define “represent the Board” as speaking on behalf of the Board, and not speaking as if he/she is the Board’s sole
decision-maker. I define “outside parties” as any organization or entity that is not Students’ Union. I define
“Board-stated positions” as ratified Board decisions or mandates. I define “CGO decisions and interpretations” as
the governance initiatives and policy explanations that the CGO undertakes. Therefore, the CGO speak is only
granted permission to represent the Board by speaking to Board decisions, Board positions on certain matters, and
the interpretations of Governance Process and Board Management Delegation policies.
Operational Definition
Compliance will be demonstrated when:
A) The CGO does not make statements to the public or media that are not reflective of the Board’s decision
B) The CGO corrects any major inaccuracies that may be presented by the public or media outlets
C) The CGO is allowed to speak on Board performance according to reasonable interpretations of the
Governance Process and Board Management Delegation policies
D) All public statements from Board members have been formally or informally approved the CGO
Rationale
A) There needs to be consistency with public declarations and Board decisions
B) If Board decisions have been misrepresented by media outlets, the Chair/CGO must go out and fix the
issue
C) The Chair/CGO should limit his/her comments to the policies of the Board, within the confine of the
reasonable interpretations
D) If any Board member wishes to communicate a public statement, it needs to seek approval from the
Chair/CGO
Policy Wording GP 2d-3e. The CGO will ensure the provision of effective monitoring of Governance Process Policies. CGO’s Interpretation
I define “ensure the provision of effective monitoring” as monitoring all Governance Process policies periodically throughout the academic year. This is to be included in the annual agenda. Operational Definition Compliance will be demonstrated when:
A) All Governance Process policies, with the exception of Committees, are part of the monitoring schedule throughout the year
Rationale
A) The CGO must ensure that the Board is doing its job at all times, and this can be seen through monitoring.
Policy Wording GP 2d-3f. The CGO may delegate this authority, but will remain accountable for its use. CGO’s Interpretation I define “delegate this authority” as providing any other Board member or affiliated Board support staff with the power to assume whatever function of the CGO as per Governance Process policy #2d. I define “remain accountable for its use” as the CGO taking full responsibility for the malpractice or abuse of any duty that has been delegated. Operational Definition Compliance will be demonstrated when:
A) The Chair/CGO is held accountable by the Board for this policy and all products associated with the role of the Chair and CGO.
Policy Wording GP 2d-3g. The CGO shall act in a coaching role for other directors. CGO’s Interpretation
I define “coaching role” as the CGO being a mentor and guide for all Board members in an equal capacity. A
special focus must be placed on ensuring that Board members are trained, focused on the principles of Policy
Governance, and empowered to fulfill all of their Board duties, as outlined in the Governance Processes and Board
Management Delegation policies.
Operational Definition
Compliance will be demonstrated when:
A) The CGO is available to connect with Board members either in the office or by electronic means
B) The CGO responds to all Board member concerns in a quick and concise fashion
C) The CGO assists Board members with any policy-related or strategy-related inquiry
D) The CGO helps clarify complex governance issues and ensures that all Board members are properly
accommodated with the right resources and information
Rationale
A) Being accessible is key, but it’s important to note that a meeting can be set up at any time and take place
in a variety of places on campus or over electronic means.
B) Being punctual and addressing concerns quickly will help Board members remain enthusiastic and
involved in the governance process.
C) Helping Board members analyze and create policy (if requested) for strategic direction is absolutely
critical to the effectiveness of the governance system.
D) Ensuring that all Board members are provided with the necessary information and concise governance
updates will enable them to feel empowered.
Policy Wording GP 2d-4a. Other duties of the CGO include, but are not limited to: the establishment and implementation of a training schedule for the Board.
CGO’s Interpretation
I define “establishment and implementation of a training schedule” as providing Board members with a detailed
schedule for training from immediately before taking office (in the Directors-elect stage), loosely throughout the
Spring term, and thoroughly throughout the Fall and Winter terms. The CGO is dedicated to providing the Board
with a year-round training schedule.
Operational Definition
Compliance will be demonstrated when:
A) The CGO creates and reasonably follows through with a training schedule for the Board in increments:
Elect stage, Spring stage, and Winter/Fall stage
B) The CGO takes Board members feedback into account on a consistent basis for all training mechanisms
Rationale
A) Ensuring that the Board is kept abreast of all training plans and material is critical for their successful
understanding of the governance process
B) In order to improve, the CGO must document and create an annual report on the effectiveness of training
on governance system. This report should be provided to the Board by the end of the year, and be
provided to the subsequent Board.
Policy Wording GP 2d-4b. Other duties of the CGO include, but are not limited to: creating a schedule of Board
meetings for the year to be presented to the Board for approval
CGO’s Interpretations
I define this policy to mean that the Board must be provided with, and approve a schedule that outlines the time
and dates of each Board meeting before September.
Operational Definition
Compliance will be demonstrated when:
A) The Board approves a meeting schedule for the Fall/Winter terms
B) All acceptable Board powers and privileges (such as giving the Board seven days notice of a regularly
scheduled meeting change, six hours notice of an emergency Board meeting, and allowing the Board to
alter the meeting schedule) are abided by the CGO.
Rationale
A) Self-Explanatory
B) The Board is privy to change the schedule at any time, and the CGO should always take Board members’
diverse needs into consideration when compiling the schedule (if Board members show a reasonable
effort to reach out and provide the CGO with necessary information)
Policy Wording GP 2d-4c. Other duties of the CGO include, but are not limited to: supervising the Chief Returning
Officer and the elections process for the Annual General Meeting of the organization. The CGO shall be responsible
for the hiring of a Chief Returning Officer who shall oversee the elections process
CGO’s Interpretation
I define “supervising the Chief Returning Officer and the elections process” as the CGO oversees the provisions of
and the functionality of the CRO duties and elections in general. I define “hiring of a Chief Returning Officer” as
overseeing the interview process of the Assistant Chief Returning Officer prior to the election period. This also
means that in the absence of a full time Chief Returning Officer, the CGO will be dedicated to running the interview
process for that position.
Operational Definition
Compliance will be demonstrated when:
A) The CGO initiates and completes the hiring process for the A-CRO in conjunction with the CRO
B) The CGO sends out a call for referenda questions to the ownership and presents them to the Board prior
to the end of the fall semester
C) The CGO assists the CRO and A-CRO prior to and throughout the election process
Rationale
The CGO needs to maintain the integrity of the whole electoral process, and thus all mechanisms must be
successfully put in place and report (when applicable) to the CGO.
Policy Wording GP 2d-4d. Other duties of the CGO include, but are not limited to: the facilitation of Board
processes.
CGO’s Interpretation
I define “facilitation of Board processes” as the CGO supports and implements training, Board meetings, policy
development, executive performance monitoring, committee work, and strategic planning, as part of the
governance capacity for the organization.
Operational Definition
Compliance will be demonstrated when:
A) The CGO sits on all committees or delegates the responsibility to the Vice Chair in which case the CGO will
be responsible for providing said committees with any requested information
B) All policy development is done in conjunction with the CGO to provide feedback and sufficient resources
C) The CGO has planned and executed Board training consistently throughout the year
D) The CGO has included strategic visioning and strategic planning in Board initiatives through the year (i.e.
in Board meetings)
Rationale
A) It’s important that there is consistency with the work that all committees are completing. The CGO, or
delegated Board member, must guarantee the integrity of the committee working process by providing
support and information at all times
B) Policy development needs to have CGO oversight, as it requires a certain level of institutional
understanding, and provides the means for resources to be properly used.
C) Board training ensures that the governance system is self-sustainable and effective
D) Strategic planning is an important part of Board work. In order to ensure that the Ends clearly reflect the
long-term needs of students, the Board must discuss them in a strategic manner on a consistent basis.
Policy Wording GP 2d-4e. Other duties of the CGO include, but are not limited to: the compilation and distribution
of all Board-relevant material and documents prior to meetings of the Board.
CGO’s Interpretation
I define “compilation and distribution of all Board-relevant material and documents” as putting together the
agenda package (complete with monitoring reports, updates, project proposals and/or presentations) and sending
it to the Board. The Board will be provided with this documentation no less than 72 hours prior to a regularly
scheduled Board meeting, unless unforeseen circumstances arise.
Operational Definition
Compliance will be demonstrated when:
A) All agenda packages are provided to the Board no less than 72 hours prior to a regularly scheduled Board
meeting
B) Information for emergency board meetings is provided to the Board with at least six hours of notice
Rationale
A) Usually, 48 hours is deemed as reasonable. I, however, will set my minimum at 72 hours to give the Board
more time to get the documents, go through them, and ask applicable questions.
B) Since emergency board meetings are usually unforeseen, the best commitment I can make to the Board is
to provide it with documents with at least six hours notice. If, however, I deem there to be too much
information for the Board to have an adequate amount of time to respond to the matter appropriately,
then I will schedule the meeting for a later time.
Policy Wording GP 2d-4f. Other duties of the CGO include, but are not limited to: acting as the official liaison
between the Board of Directors and the President.
CGO’s Interpretation
I define “official liaison” as the CGO will communicate formal messages from the President to the Board, and vice
versa. The Board must also ensure that the CGO is properly informed about any communication that is done
between the President and a Board member.
Operational Definition
Compliance will be demonstrated when:
A) All formal emails or announcements for the Board to the President will be done by the CGO.
B) Board members and President copy the CGO on any mode of electronic communication, when
referencing governance matters
Rationale
A) To remain consistent, it’s important that all formal messages from the Board to the President (and vice
versa) go through the CGO
B) In order to maintain Board solidarity, the CGO should be copied on any email or electronic communication
that is sent from the President and Board members, and vice versa.
Policy Wording GP 2d-4g. Other duties of the CGO include, but are not limited to: compilation and facilitation of
the Board’s mid-year and end of year evaluation of the President
CGO’s Interpretation
I define “Board’s mid-year and end of year evaluations of the President” as a report of all the monitoring reports
and their compliance or non-compliance as a metric for the President’s performance in November (mid-year), and
again in March (end of year). The CGO will be responsible for collecting all of this information, compiling it, and
organizing it based on areas of improvement and compliance.
Operational Definition
Compliance will be demonstrated when:
A) The CGO compiles a midterm review of the President in November 2012
B) The CGO compiles the year-end review of the President in March 2013
Policy Wording GP 2d-4h. Other duties of the CGO include, but are not limited to: the maintenance and revision of
the Policy Governance manual of the organization in accordance with Board decisions.
CGO’s Interpretation
I define “maintenance and revision of the Policy Governance manual” as the CGO will ensure that all policies in the
manual are both up to date and reflective of the decisions that are made by the Board.
Operational Definition
Compliance will be demonstrated when:
A) The CGO updates the policy manual within five days of the Board approving any amendments.
Rationale
A) I deem five days as a reasonable amount of time for the policy manual to be updated, as it will not
unnecessarily hinder the CGO from fulfilling other governance duties
Policy Wording GP 2d-4i. Other duties of the CGO include, but are not limited to: the preparation and facilitation of
the transition process for the CGO-elect
CGO’s Interpretation
I define “preparation and facilitation” as compiling an annual report of CGO activities and helping administer the
transition process of the new Board with the CGO-elect. The CGO has the responsibility of ensuring that the CGO-
elect is provided with as much information and material that is needed for a successful transition process.
Operational Definition
Compliance will be demonstrated when:
A) The CGO provides the CGO-elect with a transition report, complete with major governance duties,
relevant trends, extant issues, and organizational practices by at least March 30th
.
B) The CGO has helped compile a training program with the CGO-elect for the new Board prior to February
28th
Rationale
A) The reason why I deem March 30th
as a good deadline for this report is that it provides the current CGO
with enough time to compile the report and have the most up-to-date information to pass onto the CGO-
elect. This does not mean that transition stops on March 30; rather, transition starts from when the new
CGO is elected, to when the new CGO takes office.
B) It’s important that the CGO helps the CGO-elect conduct the training of the new Board in order to provide
context and expertise to many governance issues and practices.
Policy Wording GP 2d-4j. Other duties of the CGO include, but are not limited to: the compilation and facilitation
the Board’s mid-year and end-of-year reports of the Board.
CGO’s Interpretation
I define “compilation and facilitation” as spearheading the development of, and carrying out the necessary
components that are needed for a thorough report. I define “ Board’s midterm and end-of-year reports for the
Board” as the CGO provides a report of all the Governance Process monitoring reports, complete with compliance
and non-compliance, to the Board in November, as the midterm, and March, as end-of-year.
Operational Definition
Compliance will be demonstrated when:
A) The CGO outlines areas of compliance and non-compliance to the Board in November 2012 as part of the
midterm report
B) The CGO outlines areas of compliance and non-compliance to the Board in March 2013 as part of the end-
of-year report
Rationale
Alike the President/CEO, the Board needs to ensure that it is performing to the highest standard of excellence at all
times.
Policy Wording GP 2d-4k. Other duties of the CGO include, but are not limited to: the facilitation of meeting
evaluations for Board performance.
CGO’s Interpretation
I define “meeting evaluations” as the review of Board performance, per meeting, based on a certain set of criteria
that ensures whether the Board was focused on governance matters and the principles of Policy Governance. This
will be done incamera, and the report that is compiled will be considered as a subsection of the monitoring reports
in the midterm and end-of-year evaluations of the Board.
Operational Definition
Compliance will be demonstrated when:
A) Board meeting evaluations are done at the end of each Board meeting
B) A report of all Board meeting evaluations is provided to the Board as part of the midterm and end-of-year
Board evaluations
Rationale
A) Self-explanatory
B) Having a report of all the evaluations will allow subsequent Boards to administer proper meeting conduct
Policy Wording GP 2d-6. The Chair of the Board and CGO will: ensure that at least one (1) other Board member is
sufficiently familiar with Board and CGO issues and procedures to enable them to take over with reasonable
proficiency as an interim successor if there is a sudden loss of CGO services.
CGO’s Interpretation
I define “at least one (1) other Board member” as allowing more than one Board member to be privy to the
conduct of CGO services, upon the request of the Board member. I define “CGO issues and procedures” as
allowing the said Board member(s) to recognize major challenges and various tasks that the CGO is administering,
except for matters that are highly confidential. I define “reasonable proficiency” as ensuring that a Board member
is not faced with complex governance mechanisms that are tailored to the needs of the current CGO, if there is a
need for a Board member to take over.
Operational Definition
Compliance will be demonstrated when:
A) The CGO must update the Vice-Chair or designate Board member no less than biweekly to prepare
him/her on issues such as relevant trends, committee work, policy development, or any other ongoing
Board work by the CGO
B) The Vice-Chair or designate Board member is provided access to Board documents at all times
Rationale
A) Self-explanatory
B) The CGO will place all relevant documents into the ‘N’ drive for the Vice-Chair and all Board members to
see
Policy Wording GP 2d-7. The Chair of the Board and CGO will: receive a series of regular honoraria based on, but
not limited to the previous honoraria. The Board has the authority to alter the honoraria based on CGO
performance.
CGO’s Interpretation
I define “receive a series of regular honoraria” as being provided with Board-approved compensation on a per-
period basis. I define “based on, but not limited to the previous honoraria” as determining, in part, the amount of
honoraria that the CGO receives from the amount of honoraria that previous CGOs received. I further interpret
this to mean that the Board will do additional research to ensure that the honoraria are reflective of the quality of
work that the CGO provides, or aims to provide, during his/her tenure. I define “has the authority to alter the
honoraria” as being able to increase or decrease the amount of compensation that the CGO receives. I further
interpret this to mean that the Board will make this decision to change the honoraria before the start of the next
fiscal period.
Operational Definition
Compliance will be demonstrated when:
A) The CGO receives a series of regular honoraria that has been determined by the Board.
B) The Board only changes the honoraria before the beginning of each respective fiscal period, if applicable.
Governance Process Policy 2e “Vice Chair’s Role”
This interpretations-based monitoring report for Governance Process Policy 2e “Vice Chair’s Role” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias, and represents compliance with a reasonable interpretation of all aspects of the policy unless specifically stated otherwise.
Signed, Jordan Epstein Vice Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 2012
Policy Statement Wording GP2e. The Vice Chair is an officer of the Board whose purpose is to protect the Board
from the loss of CGO services.
Vice-Chair Interpretation
I define “officer of the Board” as being a Board member with additional responsibilities on top of the
responsibilities of any other Director. I define “protect the Board from loss of CGO services” as needing to be able
to fill in as CGO at any given time.
Operational Definition
Compliance will be demonstrated when:
A) The Vice Chair acts as a normal board member at all meetings, having both the right to give an opinion
and vote
B) The Vice Chair remains unbiased and refrains from voting on any items when acting as Chair of the
Board.
Rationale
Unlike the Chair & CGO, who is referred to as a “specially empowered member of the Board”, the Vice Chair, as an
“officer of the Board”, must complete both their responsibilities to the Board and as an Officer. This includes being
an active, voting member at meetings, and acting as Chair/CGO when the CGO is not available to.
Policy Wording GP2e-1. The Vice Chair will: Ensure that he/she is sufficiently familiar with all Board-relevant
material.
Vice-Chair Interpretation
I define “ensure” as taking proactive actions. I define “sufficiently familiar with” as being able to answer directors’
questions about an issue should it come before the board. I define “board relevant material” as all issues,
presentations, or items that are to appear before the board, for decision or otherwise, as well as any other topics
that could affect the continuing operations of the Students’ Union.
Operational Definition
Compliance will be demonstrated when:
A) The Vice Chair initiates meetings the with CGO to become updated on all Board-relevant material
B) The Vice Chair asks questions of the CGO or any other sources to ensure a complete understanding of
all Board-relevant material
Rationale
The role of the Vice Chair is to know what is happening in the Students’ Union so that they can replace the Chair
and CGO at all times, so the Vice Chair must always keep that focus in mind when meeting with the CGO, COO, CEO
or any others. The Vice Chair must learn in a purposeful way, so that the knowledge can be understood and passed
on to board members if needed.
Policy Statement Wording GP2e-1a. The Vice Chair will: be kept abreast of all board relevant material by the CGO.
Vice-Chair Interpretation
I define “kept abreast” as being made aware of with the intended purpose of being able to answer directors’
questions about an issue should it come before the board. I define “board relevant material” as all issues,
presentations, or items that are to appear before the board, for decision or otherwise, as well as any other topics
that could affect the continuing operations of the Students’ Union.
Operational Definition
Compliance will be demonstrated when:
A) The CGO meets with the Vice Chair to update the Vice Chair on Board matters no less than every
second week.
Rationale
Much as the job of the Vice Chair is to learn what the CGO is doing, the CGO must be forthcoming with information
and accurately answer questions of the Vice Chair. The CGO’s responsibility is to inform the Vice Chair about
potential Board issues, especially if the Vice Chair would not otherwise know to ask about them.
Policy Wording GP2e-2. The Vice Chair will: ensure that all Board documents and filings are accurate, current and
timely.
Vice-Chair Interpretation
I define “ensure” as taking proactive actions. I define “Board documents and filings” as meeting minutes, agenda
packages, contracts, policy manual, and all other items that come before the board. I define “accurate” to mean
correctly representing board decisions. I define “current” as being up to date based on the results of the most
recent meeting. I define “timely” as within a reasonable amount of time.
Operational Definition
Compliance will be demonstrated when:
A) The Vice Chair communicates with the Board Secretary no more than two weeks after all meetings to
ensure that the minutes are accurate and complete.
B) The Vice Chair reviews all Board documents to ensure that the changes made reflect the final decisions
of the Board.
Rationale
In order to maintain the integrity of the Board, the Vice Chair will review all Board documents to ensure that they
represent any and all Board decisions. As the Board Secretary has not been hired yet, I am unsure of the timeframe
that they will be using to compile meeting minutes, but as meetings can be only two weeks apart I am comfortable
using that as a maximum timeline.
Policy Wording GP2e-3. The Vice Chair will: have the authority to access and control over Board documents
Vice-Chair Interpretation
I define “authority to access and control” as having the ability and responsibility to edit any and all documents to
ensure that they reflect the decisions of the board. I define “Board documents” as meeting minutes, agenda
packages, contracts, policy manual, and all other items that come before the board.
Operational Definition
Compliance will be demonstrated when:
A) The Vice Chair has been given the necessary passwords and ability to edit board documents by the CGO
and/or Board secretary.
Rationale
The Vice Chair must be provided with the means (passwords) and ability (minutes; knowledge of decisions made
by the Board) in order to keep all documents up to date.
Governance Process Policy 2f “Board Committee Principles”
This interpretations-based monitoring report for Governance Process Policy 2f “Board Committee Principles” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Statement Wording GP2f. Board Committees will be assigned to help fulfill the Board’s mandate
CGO’s Interpretation
I define “help fulfill the Board’s mandate” as Board committees are designed to ensure that the Board is capable of
either getting more research done for, or having a more in-depth discussion on items that are part of the Board’s
job.
Operational Definition
Compliance will be demonstrated when:
A) The Board only strikes a committee to assist with governance-related matters that cannot be completed
at Board meetings.
Rationale
A) The Board should only be using committees if absolutely needed to provide more information or context
to Board decisions.
Policy Statement Working GP2f-1. Board Committees will: assist the Board by preparing policy alternatives and
implications for Board deliberation.
CGO’s Interpretation
I define “preparing policy alternatives and implications” as providing the Board with further insight into possible
policy amendments and the impact of certain measures on the governance capacity of the organization.
Operational Definition
Compliance will be demonstrated when:
A) Committees provide the Board with information that pertains to matters that are being dealt with
through Board operations.
Rationale
A) Board committees have the primary duty of ensuring that the Board is providing with the necessary
information to fulfill its mandate.
Policy Wording GP 2f-2. Board Committees will: avoid speaking and acting on behalf of the Board expect when
formally given such authority for specific and time-limited purposes. Exceptions and authority will be carefully
stated in order not to conflict with authority delegated to the President.
CGO’s Interpretation
I define “avoid speaking and acting on behalf of” as not being able to make declarations or fulfill any Board duty. I
define “expect when formally given such authority for specific and time-limited purposes” as the Board has
provided the means for Board committees to communicate with and fulfill Board duties for a prescribed period of
time. I define “expectations and authority” as the specific outputs that the committee must provide, and the
powers that each committee may have. I define “in order not to conflict with authority delegated to the
President” as Board committees will be given specific mandates so that they do not unduly influence the
operations of the organization.
Operational Definition
Compliance will be demonstrated when:
A) No committees have made public statements on behalf of the Board prior to notification during Board
meetings
B) No such complaint has been received by the CGO from any staff member through the President.
Rationale
A) Board committee only exist to help the Board, not represent it in any unreasonable way
B) A letter from the President/CEO to the Board having stated that this action has been completed will
demonstrate compliance.
Policy Wording GP 2f-3. Board Committees will: avoid exercising authority over, and directly dealing with staff
operations.
CGO’s Interpretation
I define “avoid exercising authority over” as being unable to delegate tasks to, or supervise the operations of the
President and his employees. I define “directly dealing with staff operations” as being unable to unduly influence
or interrupt the operational duties of any individual employee under the President/CEO, as this violates the
Board’s mandate of only monitoring the performance of, and binding tasks to the President/CEO.
Operational Definition
Compliance will be demonstrated when:
A) There are no reports of Board committees having delegated tasks to, supervising, or interrupting the
operational duties of any employee within the organization
B) The President/CEO and employees are aware of this policy.
Rationale
A) The President/CEO works under a mandate, and thus the Board must, as a whole, monitor his
performance. Therefore, Board committees, unless specifically mandated by the Board, have the
authority to get involved in the operations of any employee, as this may impact the performance of the
President/CEO.
B) If employees know about this policy, they are able to know that their complaints will be brought to the
Board’s attention. A letter from the President/CEO to the Board having stated that this action has been
completed will demonstrate compliance.
Policy Wording GP 2f-4. Board Committees will: avoid monitoring organizational performance.
CGO’s Interpretation
I define “avoid monitoring organizational performance” as Board committees are unable to evaluate the
performance of the President/CEO and any other employee of the organization.
Operational Definition
Compliance will be demonstrated when:
A) There are no reports from the President/CEO and any employee that their performance has been
evaluated by any Board committee.
B) The President/CEO and employees are aware of this policy.
Rationale
A) Self-explanatory
B) If employees know about this policy, they are able to know that their complaints will be brought to the
Board’s attention.
Policy Wording GP 2f-5. Board Committees will: avoid duplicated organizational structure and committees.
CGO’s Interpretation
I define “avoid duplicating organizational structure and committees” as Board committees are not allowed to have
a mandate that replicates that of another committee or component of the Students’ Union. This is done to ensure
that Board committees focus on analyzing policy and other governance matters, and refrain from focusing on
operational issues.
Operational Definition
Compliance will be demonstrated when:
A) Board committee do not possess a mandate that may duplicate the mandate of an operational committee
or component of the Students’ Union
Rationale
A) Board committees are meant to focus on governance matters, and not on operational duties. If the Board
wishes to strike a committee to analyze the functionality of a certain component of the organization, it
must research whether there is a similar committee in existence, and then, if found, proceed by analyzing
the outputs of that committee. The key is to not evaluate the same thing twice, once by the
President/CEO and once by the Board.
Policy Wording GP 2f-6. Board Committees will: be used sparingly and/or in an ad hoc capacity
CGO’s Interpretation
I define “sparingly” as only when necessary. I define “ad hoc capacity” as striking a committee to fulfill a specified
mandate, and to disband the committee once that mandate has been filled.
Operational Definition
Compliance will be demonstrated when:
A) Board committees (that are not Standing Committees) are struck to fulfill a specific mandate, and then
disband after that mandate has been filled.
Rationale
A) It’s important to only resort to committees if they are absolutely necessary. Otherwise, Boardroom
discussion is preferred and appreciated; it makes Board operations more transparent and inclusive of
diverse thought
Policy Wording GP 2f-7a. Board Committees will: Elect a Board member to act as Chair of each committee whose
responsibilities shall include: delivering all reports to the Board
CGO’s Interpretation
I define “elect a Board member to act as Chair” as facilitating an election for a committee chair in a committee
meeting. I define “responsibilities” as duties that the committee chair must adhere to in order to demonstrate due
diligence. I define “delivering all reports” as providing the Board with periodic updates at each Board meeting and
presenting the end-of-year or end-of-mandate report to the Board.
Operational Definition
Compliance will be demonstrated when:
A) The chair of each committee presents updates to the Board at the beginning of each meeting and
provides a report at the end of that committee’s term.
Rationale
A) It’s important to keep the Board aware of what the committee is up to and what it has produced on a
consistent basis.
Policy Wording GP 2f-7b. Elect a Board member to act as Chair of each committee whose responsibilities shall
include: ensuring that the committee does not exceed its mandate as directed by the Board
CGO’s Interpretation
I define “ensuring” as making sure it happens. I define “does not exceed its mandate” as developing the products
that the Board has asked for, and then ceasing to exist.
Operational Definition
Compliance will be demonstrated when:
A) The chair of each committee has provided the Board with its mandated outcomes, and then bids for
disbanding the committee afterward.
Rationale
A) Committees should not exceed their mandate, as this takes away valuable discussion that should be
present in Board meetings.
Policy Wording GP 2f-7c. Elect a Board member to act as Chair of each committee whose responsibilities shall
include: Ensuring that proper and thorough minutes are taken and delivered to the CGO
CGO’s Interpretation
I define “proper and thorough minutes” as minutes that allow Board members to understand exactly what the
committee is discussing. I further define this to mean that all Board committees will have a similar template for
taking notes, which will allow Board members to easily recognize committee priorities and goals. I define
“delivered to the CGO” as sending the CGO the committee meeting minutes within at least 24 hours after the
committee meeting.
Operational Definition
Compliance will be demonstrated when:
A) Each committee has delegated secretarial duties to a committee member
B) The CGO receives the committee meeting minutes within at least 24 hours after the committee meeting
Rationale
A) By having a secretary, there is a greater chance that committee meeting minutes will remain uniform and
thorough throughout the committees term
B) The CGO should understand what each committee is up to, as he is responsible for all governance
processes
Policy Wording GP 2f-8. Board Committees will: Ensure that this policy applies to any group that is formed by
Board action. It does not apply to committees formed under the authority of the President.
CGO’s Interpretation
I define “ensure that this policy applies” as each committee must make sure that all committee members are
aware of and comply with the conditions presented in this policy. I define “any group that is formed under Board
action” as any committee, task force, or research group that aims to help fulfill the Board’s mandate. I define
“does not apply to committees formed under the authority of the President” as all operational committees.
Operational Definition
Compliance will be demonstrated when:
A) All committee members of each committee sign a document that outlines the policies and interpretations
for GP#2f, Board Committee Principles.
B) Remove a committee member if he/she fails to comply with the GP#2f policy in any way
Rationale
A) By signing a document that outlines the policies and interpretation of GP#2f, all committee members
demonstrate that they agree to adhere to this policy’s principles.
B) If negligence or abuse is present, a committee member will have to remove him/herself from the
committee, or have the Board mandate his/her removal.
Governance Process Policy 2f “Board Committee Structure”
This interpretations-based monitoring report for Governance Process Policy 2g “Board Committee Structure” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Statement Wording GP2g. A committee is a Board committee only if its existence and charge come from the
Board, regardless of whether Board members sit on the Committee. The only Board committees are those which
are set forth in this policy. Unless otherwise stated, a committee ceases to exist as soon as its task is complete.
Timely reporting to the Board shall be by submission of a written report, following each meeting, with appropriate
verbal comment by the committee chair. Board committees should only be used to assist the Board in completing
its own governance objectives.
CGO’s Interpretation
I define “existence and charge” as coming into being and having a set mandate, as approved by a Board decision. I
define “regardless of whether Board members sit on the committee” as all committee members, whether Board
members or not, must adhere to the principles outlined in GP#2f, Board Committee Principles, and remain
dedicated to providing products for Board consideration. I define “only Board committees are those which are set
forth in this policy” as the Ownership Linkage Committee, EL#2d Direct Inspection Committee, and General
Meeting and Election Appeals Committee. I define “unless otherwise stated, a committee ceases to exist as soon
as its task is complete” as Board committee must disband when the Board has deemed that its products have been
provided to the Board. I further define this to mean that the Board has the power to extend the mandate or
meeting capacity of any Board committee. I define “timely reporting to the Board shall be by submission of a
written report, following each meeting, with appropriate verbal comment by the Committee Chair” as the Board
committee must provide the Board with all of the minutes from each committee meeting, which are to be
presented in each Board meeting agenda package. I further define this to mean that each committee chair will
present a general outline of what was discussed, as per the written submission, and answer any questions that
Board members may have. I define “should only be used to assist the Board in complete its own governing
objectives” as each committee must serve the governance mandate of the Board, and not have an agenda that
deviates from that mandate.
Governance Process Policy 2h “Annual Governance Planning”
This interpretations-based monitoring report for Governance Process Policy 2h “Annual Governance Planning” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Statement Wording GP2h. The Board will follow an annual agenda that completes the re-exploration of
Board policies and consistently improved Board performance through Board education.
CGO’s Interpretation
I define “annual agenda” as a plan that aims to enhance the Board’s understanding of governance process, solicit
ownership feedback, facilitate discussion of Board policies and goals, administer an electoral process with all of the
necessary information sessions, train and coach new Board members, and develop the financial components that
are necessary for Board operability and Presidential remuneration. I define “completes the re-exploration of
Board policies” as reviewing the wording, measurability and functionality of all Executive Limitation, Governance
Process, Board Management Delegation, and Ends policies, where necessary. I define “consistently improves
Board performance through Board education” as having presentations, workshops or information sessions that
aim to improve each Board member’s understanding and ability to impact the governance system for the Students’
Union.
Operational Definition
Compliance will be demonstrated when:
A) All policies within GP2h, Annual Governance Planning, are compliant
Rationale
A) If all policies are in compliance, then the Board has successfully established an annual agenda for the fiscal
year
Policy Wording GP2h.1. The Board will: compile an annual agenda that will conclude each year on the last day of
April so that administrative planning and budgeting can be based on accomplishing a one-year segment if the most
recent statement of long term Ends.
CGO’s Interpretation
I define “administrative planning and budgeting” as the planning that is needed to ensure that the Students’ Union
can have enough time to organize administrative duties and develop budgets. I define “based on accomplishing a
one-year segment of the most recent statement of the long term Ends” as having the Students’ Union operate with
the Board policies that have been mandated on the beginning of May. I further define this to mean that the recent
amendments that were made to the Students’ Union Ends must be abided by going forward, unless if they
drastically deviate from the original End that was established.
Operational Definition
Compliance will be demonstrated when:
A) An annual agenda has been compiled prior to the end of August
Rationale
A) The summer provides the CGO with reasonable amount of time to organize training, budgeting and
education for the improvement of the governance process.
Policy Wording GP2h.1a. It will include, but is not limited to: consultations with the ownership
CGO’s Interpretation
I define “it will include, but is not limited to” as the Board, if providing a reasonable amount of time, can ensure
that an additional component(s) is added to the list of duties that are required for the annual agenda. I define
“consultations with the ownership” as making a concerted effort to reach out and administer feedback from the
undergraduate students at WLU on governance matters.
Operational Definition
Compliance will be demonstrated when:
A) Ownership linkage events or focus groups have been roughly scheduled for the rest of the fiscal year
Rationale
A) It is important that the Ownership Linkage Committee spearheads the planning and development of
events / focus groups to hear the concerns of the undergraduate students at WLU on governance matters.
I say “roughly scheduled” because I deem it reasonable to have a plan to implement said activities, but
specific dates may come at a later time based on the schedules of those involved in the committee
Policy Wording GP2h.1b. It will include, but is not limited to: Governance education and presentations that are
related to Ends determination
CGO’s Interpretation
I define “governance education and presentations” as workshops and/or information packages/sessions that aim
to enhance the Board’s understanding of their governance duties. I define “related to Ends determination” as all
governance education and presentation sessions will be geared towards helping the Board understand, review,
and analyze the long term implications of the Students’ Unions Ends.
Operational Definition
Compliance will be demonstrated when:
A) A schedule of presentations and workshops is presented to the Board for approval. This schedule can
change during the year, but it must not drastically deviate from the original statement.
Rationale
A) It is important that the Board is provided with a general outline of sessions for the year, but based on
various factors, such as financial constraint or timing issues, certain sessions may need to be removed or
rescheduled. The Board, as a whole, must make sure that it makes a collective effort to ensure that Board
education is implemented.
Policy Wording GP2h.1c. It will include, but is not limited to: Training of Board members and Board-elect
CGO’s Interpretation
I define “training of Board members” as having a plan to ensure that Board members are provided with the most
up-to-date and applicable information that is necessary to make more informed decisions. This could also work in
conjunction with governance education, as outlined in GP2h.1b. I define “Board-elect” as having a training
schedule planned out for Board members who will be elected in February.
Operational Definition
Compliance will be demonstrated when:
A) A schedule for Board education and training must be approved by the Board and carried out.
B) A schedule for Board-elect training, which includes, but is not limited to, a general organizational
overview, finance training, Ends/strategic planning training, and monitoring training.
Rationale
A) Once again, a loose schedule for this can be deemed reasonable, but the Board must ensure that all
training sessions are carried out. Training sessions could also take place in Board meetings where
information on governance performance (such as via Roberts Rules education) is provided.
B) It’s important to set the stage for what Board-elect members will receive in terms of training from
February – April. Having a loose schedule for this is vital to ensure that this Board remains committed to
the ongoing success of the governance system.
Policy Wording GP2h.1d. It will include, but is not limited to: Outside monitoring assistance
CGO’s Interpretation
I define “outside monitoring assistance” as having an auditor review the Students’ Unions financial records and a
Governance Consultant review the Board’s policies. I further interpret this to mean that the Board has the
authority to seek legal monitoring assistance, if necessary.
Operational Definition
Compliance will be demonstrated when:
A) A date is set for the financial audit and governance consultancy
Rationale
A) It’s important to have professional assistance to help the Board administer its duties.
Policy Wording GP2h.1e. It will include, but is not limited to: a report of meeting minutes, discussion, and
performance evaluations from the previous Board
CGO’s Interpretation
I define “report” as a comprehensive package that highlights the major changes or progressive actions that were
made from the previous year. I define “meeting minutes, discussion, and performance evaluations” as a list of the
motions (minutes), a compilation of discussion (from committees and Board meetings) and a compilation of
performance evaluations (from meeting evaluations, policy evaluations, and any other evaluation that was done
on the Board or President/CEO); these are the major documents that should be included in this package as
appendices for additional consideration. I define “previous Board” as the previous fiscal year.
Operational Definition
Compliance will be demonstrated when:
A) The report is presented to the Board prior to or at the same time as this monitoring report.
Rationale
A) This report will provide the new Board (and Boards of the future) with a concise document on the major
changes and updates that were made during that year. This will assist that Board in understanding the
history of policy development and major governance changes.
Policy Wording GP2h.1f. It will include, but is not limited to: Cost of Governance budget for the next fiscal year
that concludes in April.
CGO’s Interpretation
I define “Cost of Governance budget” as the budget that is made for the Board, which includes training costs,
meeting costs, election costs, event costs, honoraria costs, and all other governance related costs on both
campuses. I define “next fiscal year” as periods 3-13 for the current Board.
Operational Definition
Compliance will be demonstrated when:
A) The Board has made a budget for periods 3-13
Rationale
A) By time this monitoring report comes around, the Board would have already been operating on a Cost of
Governance budget for two periods.
Policy Wording GP2h.1g. It will include, but is not limited to: A date to review the remuneration of the office of the
President in November. This is separate from President Performance, which will be reviewed according to
BMD#2d1, Monitoring Executive Performance.
CGO’s Interpretation
I define “a date to review the remuneration of the office of the President” as setting a date for the Board to
evaluate the finances and compensation that are presented in the President’s budget. I define “separate from
President Performance” as ensuring that this remuneration process evaluates the office of the President based on
industry standard, and not on the personal performance of the President, as this process is outlined in BMD#2d1
Operational Definition
Compliance will be demonstrated when:
A) A date is set for the remuneration of the office of the President
Rationale
A) It’s important to ensure that the President’s office is responsible and up to industry standard.
Governance Process Policy 2i “Chief Returning Officer Constraint”
This interpretations-based monitoring report for Governance Process Policy 2i “Chief Returning Officer Constraint” is presented in accordance with the 2012 monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias, and represents compliance with a reasonable interpretation of all aspects of the policy unless specifically stated otherwise.
Signed, Christopher Hyde Interim General Manager, Director of Policy, Research and Advocacy and Chief Returning Officer Wilfrid Laurier University Students’ Union August 21
st, 2012
The Chief Returning Officer will ensure that: Policy GP#2i -1. All organizational bylaws and board policies are complied with.
CRO INTERPRETATION: I interpret “organizational bylaws” to be all articles and bylaws found within the WLUSU Constitution that apply to the Chief Returning Officer position and duties. I interpret “board policies” to be those policies within the WLUSU policy manual and all affiliated and applicable organizational policies. I interpret “complied with” to be knowingly acting in accordance with the organizational bylaws previously stated.
OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) The chief returning officer shall oversee the WLUSU election, adhering to all election related policies, rules and regulations of the WLUSU.
Policy GP#2i -2. All candidates and party chairs are made aware of all elections policies, procedures, and the nomination process in a way that is not unnecessarily lengthy or complex.
CRO INTERPRETATION: I interpret “all candidates and party chairs” to be those individuals who are seeking elected position within the WLUSU or those individuals that are registered party chairs, or campaign managers of an individual running for elected position. I interpret “made aware” to be the act of providing said individuals the information required so that they may understand all WLUSU election policies, procedures and processes. I interpret “that is not unnecessarily lengthy or complex” to be the efficient and effective delivery of the elections policies, procedures and processes to all candidates and party chairs in a timely manner.
OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) The chief returning officer shall provide easy to read and understandable materials to all candidates and party chairs.
Policy GP#2i -3. Voting and general meeting information is accessible to all members of the Organization: CRO INTERPRETATION: I interpret “accessible” to mean that the required information is reasonably and readily available to the membership, taking into account all potential accessibility requirements. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) All general meeting and elections information and processes are available to every member of the WLUSU through electronic, hard copy format or AODA compliant format where possible.
Policy GP#2i -3a. Members shall have thirty-six (36) hours to vote;
CRO INTERPRETATION:
I interpret “36 hours to vote” to mean that the electronically hosted WLUSU election website will be accessible to the members of WLUSU for 36 hours so that they may cast their electronic ballot in the election.
OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) The WLUSU general meeting and election is operable and online for 36 hours (Current scheduled dates are from January 30
th – January 31
st 2012.)
Policy GP#2i -3b. Voting shall be done electronically using the Organization’s online elections system;
CRO INTERPRETATION:
I interpret “done electronically” to mean that all voting shall be conducted electronically using WLUSU’s online voting platform.
OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) WLUSU’s membership shall vote using the online electronic voting system, unless other requirements are mandated by external factors.
Policy GP#2i -3c. On-campus voting stations will be made available to members; and
CRO INTERPRETATION:
I interpret that “on-campus voting stations” to mean physical stations on campus where the membership can access the online elections system and cast their vote. I interpret “made available” to mean that the voting stations are exist and are accessible by all members.
OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) WLUSU has provided members access to physical voting stations where they can cast their ballot on the Waterloo and Brantford campus
Policy GP#2i -3d. Candidates shall have the opportunity to provide a platform to be made available on wlusu.com and the online elections system.
CRO INTERPRETATION: I interpret “opportunity” to be a set window of time where candidates may deliver a platform to WLUSU that will be hosted by the organization. I define “platform” as a document or communique stating the aims, goals and principles of a candidate. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) All candidates have been informed of their opportunity, the processes and protocol required to have their candidate platform hosted by wlusu.com and the online election system. The platform will comply with all other policies contained within this document.
Policy GP#2i -4. All candidates and party chairs shall be treated fairly, consistently, and equitably by the Chief Returning Officer.
CRO INTERPRETATION: I interpret “shall be treated fairly, consistently and equitably” to mean that a common standard of service and care is afforded to all candidates and party chairs. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) The Chief Returning Officer or their designate oversees the WLUSU election and general meeting without breaching the standards and policies of their position.
Policy GP#2i -5. The general meeting and election processes and information is promoted to the electorate in an impartial way.
CRO INTERPRETATION: I interpret “promoted” to mean that the information is proactively marketed and communicated to the membership in a timely and usable manner. I further interpret that “in an impartial way” means that the information provided is objective and free from bias or favouritism for one candidate or slate of candidates. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) All information concerning the general meeting and election processes are promoted to the electorate using impartial and neutral language.
Policy GP#2i -6. All members of the Organization are made aware of their eligibility to participate in the election process.
CRO INTERPRETATION: I interpret “members of the Organization” to mean all undergraduate students of Wilfrid Laurier University. I interpret “made aware of their eligibility” as the act of providing said members the information required so that they may understand their rights and entitlements as a student in this matter. I lastly interpret “participate in the election process” as the capacity for all members to run for an elected position within the WLUSU or to vote in the WLUSU general meeting and election. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) WLUSU promotes the ability for all members to stand for an elected position in the upcoming general meeting and election
2) WLUSU promotes the general meeting and election voting requirement and process to the undergraduate community at Wilfrid Laurier University
Policy GP#2i -7. Candidates and party chairs are held responsible for all material and personnel associated with their campaign. As such, the Chief Returning Officer shall have a workable mechanism to identify campaign personnel.
CRO INTERPRETATION: I interpret “held responsible for” as being held accountable and answerable for; and “all material” as all campaign posters, social media accounts, videos, websites, songs and official candidate communications. I interpret “personnel associated with their campaign” as all officially declared campaign staff and any unofficial volunteers wearing or disseminating campaign materials or messaging. I further interpret “workable mechanism” as a tool or system that can be utilized by the Chief returning Officer or their designate; and I interpret “identify campaign personnel” as being able to readily ascertain whether an individual is acting in official or unofficial capacity on behalf of a candidate or slate. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) The CRO develops a workable mechanism prior to the general meeting and election that can be used to identify campaign personnel and,
2) The CRO distributes to all candidates and their personnel, prior to the general meeting and election, describing all expectation, rules and regulations for the general meeting and election.
Policy GP#2i -8. All conduct and material associated with general meetings and elections shall be reflective of the Laurier Student Code of Conduct and be free of libel, slander, inflammatory comments, or behavior that is unbecoming of the Organization. CRO INTERPRETATION: I interpret “conduct and material associated” to be any and all materials and behaviour of candidates and campaign staff related to the general meeting or election processes and procedures. I interpret “reflective of the Laurier Student Code of Conduct” to be cognizant of the expectations and standards set out in the officially adopted Laurier Student Code of Conduct. I interpret “libel” to be written or pictorial defamation; “slander” to be defamation by oral utterance. I further interpret “inflammatory comments” as comments made that intend to knowingly arouse anger, hostility or fear. I interpret “behaviour that is unbecoming of the Organization” as any action, statement or stance that detracts from the character or reputation of the WLUSU. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) All WLUSU election policies reflect the standards set out in the Laurier Student Code of Conduct and commonly accepted definitions of slander, libel and so forth.
Policy GP#2i -8a. The Chief Returning Officer shall determine a demerit system to discipline candidates including, but not limited to, disqualification of candidates or party chairs from the general meeting or the forfeiture of election expenses. CRO INTERPRETATION: I interpret “shall determine a demerit system” to be the act of developing a list of demeritorious offences for the forthcoming general meeting and election which shall be made known to all participants in the general meeting
and election. I lastly interpret “disqualification” to mean that candidates or party chairs are rendered ineligible to further participate in the general meeting and election; and interpret “forfeiture of election expenses” as losing the right of remuneration for all candidate generated expenses accrued during the general meeting and election. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) The CRO creates a list of demeritorious offences for the forthcoming general meeting and election that is reflective of the Laurier Student Code of Conduct and commonly accepted practices of slander and libel.
2) The CRO or their designate monitors all candidates, their staff or volunteers to determine compliance with said list demeritorious offences.
9. All candidates and party chairs shall have equitable access to resources.
a. Candidates and party chairs shall be compensated for any costs incurred during the election for all approved material.
CRO INTERPRETATION: I interpret “equitable access to resources” as the fair and reasonable access to the readily available human, financial and technological resources made available to candidates and party chairs during the general meeting and election process. I interpret “compensated” to mean the financial return of funds spent by the candidate. I further interpret “costs incurred” as all officially permissible expenses incurred by candidates during the general meeting and election cycle; and “approved material” as all officially permitted posters, websites, videos and communications, campaigning or promotional materials described within the general meeting and election policies of the WLUSU. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) All candidates and party chairs (or their designate) are provided information detailing the exhaustive list of resources available to them
2) All candidates and party chairs (or their designate) are provided information describing the exhaustive list of acceptable campaign expenses.
3) Candidates and party chairs (or their designate) are compensated for their election expenses in a timely manner as described with WLUSU’s general meeting and election policy.
Global Policy Statement:
The Board has an obligation to ensure that all general meetings and elections are executed with the highest
level of integrity and, avoids any potential conflict of interest or undue influence. The Chief Returning Officer
shall be responsible for interpreting this policy.
CRO INTERPRETATION: I interpret “obligation” as the legal and moral responsibility of the WLUSU Board of Directors. I interpret “executed with the highest level of integrity” as the act of carrying out the WLUSU general meeting and elections with the utmost adherence to the ethical and moral principles of the process and the organization as a whole. I interpret “avoids any potential conflict of interest” to mean that the Board as a whole (and all affiliate members) avoid the circumstances where they may benefit (materially or personally) from their position or actions undertaken during the election. OPERATIONAL DEFINITION: Compliance will be demonstrated when:
1) All sections of this policy are in compliance
Governance Process Policy 2j “General Meetings”
This interpretations-based monitoring report for Governance Process Policy 2j “General Meetings” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Statement Wording GP2j. The Board is responsible for the oversight of all general meetings. The Board
shall ensure due process and implementation of all business of the Organization to be conducted at general
meetings.
CGO’s Interpretation
I define “responsible for the oversight of all general meetings” as being held accountable for administering and
dealing with any and all aspects of the electoral process. I further define “general meetings” as being a meeting of
the membership, or undergraduate students of WLU, in the form of an election. I define “ensure due process and
implementation of all business” as informing the membership of important dates and information for referendum
questions, providing the means for referenda questions to be submitted, and maintaining legal and financial
compliance with all electoral activities.
Operational Definition
Compliance will be demonstrated when:
A) The membership has been made aware of all important information pertaining to referenda submissions
B) Referendum questions have been approved by the Board
C) The general meeting takes place without any illegal activity, major operational mishaps or outstanding
complaints.
Rationale
A) A large part of this policy ensures that the process for submitting referendum questions is clearly
explained to, and made accessible to the membership
B) Once a referendum question is passed by the Board, it has completed all of the necessary steps for its
development
C) If general meetings have been successfully administered, the Board has done its job of maintaining
oversight over them
Policy Wording GP2j.1. The Board will: ensure that all processes and procedures during general meetings will
comply with all applicable laws and the Organization’s constitution.
CGO’s Interpretation
I define “all processes and procedures during general meetings” as allow the membership to submit referendum
questions, run for elections as a candidate, administer a fair campaign, vote, and be made aware of the auditor’s
statements. I define “comply” as not violating. I define “all applicable laws” as the municipal, provincial or federal
election acts. I define “Organizational constitution” as the content presented in Bylaws of the Students’ Union.
Operational Definition
Compliance will be demonstrated when:
A) The membership is able to participate in, help administer, contribute to, or spectate the electoral process
B) The electoral process does not violate any provincial or federal laws
Rationale
A) It is important to ensure that the electoral process is free and open.
B) If there is no violation of municipal, provincial or federal election laws, then the Students’ Union election
has been fairly administered.
Policy Wording GP2j.2. The Board will: be the final arbiter of the reasonableness of all referendum questions. A
committee of the CGO, the CEO, and the COO shall review and present all referendum questions to the Board for
approval no later than the last regularly scheduled Board meeting of the calendar year annually.
CGO’s Interpretation
I define “final arbiter of reasonableness” as the entity that has the last and decisive say in any matter that pertains
to whether it is within reason. I define “all referendum questions” as every referendum question that has been
submitted to the Board before the deadlines that have been outlined in this policy. I define “review and present”
as going through the referendum questions to remove any unreasonable or imprudent requests. I define “the last
regularly scheduled Board meeting of the calendar year annually” as the November 30, 2012 Board meeting in
Brantford.
Operational Definition
Compliance will be demonstrated when:
A) The CGO, CEO, and COO have at least one meeting to review the referendum questions, and present them
to the Board before or on November 30, 2012.
B) The Board approved of all referendum questions
Rationale
A) The CGO, CEO, and COO will exercise sound judgment and present the Board with the most reasonable
referendum questions for consideration. This is done to make the process more efficient, and to look at
the feasibility of referendum questions from an operational standpoint. The review process will need to
be done on November 26, 2012 or November 27, 2012 for this policy to be made in compliance (See the
next policy for more details)
B) Self-explanatory
Policy Wording GP2j.3. The Board will: inform the members of their right to submit referendum questions no less
than thirty (30) days prior to the last regularly scheduled Board meeting of the calendar year. Submissions shall be
received no less than five (5) days prior to the last regularly scheduled Board meeting of the calendar year.
CGO’s Interpretation
I define “inform the members” as using social media, such as yourstudentsunion.ca, Facebook, and Twitter, and
posters to ensure that the members know that they can submit referendum questions. I define “no less than thirty
(30) days prior to the last regularly scheduled Board meeting” as November 1, 2012, as November 30, 2012 is the
last regularly scheduled Board meeting of 2012 as per the monitoring schedule. I define “submissions shall be
received no less than five (5) days prior to the last regularly scheduled Board meeting” as allowing the membership
to submit referendum questions to the Board up until November 25, 2012.
Operational Definition
Compliance will be demonstrated when:
A) The membership has been informed, to a reasonable degree, about their right to submit referendum
questions by at least November 1, 2012.
B) The membership is granted permission to submit referendum questions until November 25, 2012.
Rationale
A) B) Both are self-explanatory
Policy Wording GP2j.4. The Board will: Ensure that all referendum questions shall include the following: date of
implementation; eligible voting members; any associated costs and inflationary costs, and how they are to be
applied; and any impact on previously approved referendum questions.
CGO’s Interpretation
I define “date of implementation” as when the proposed change will take effect. I define “eligible voting
members” as those who will be able to vote for the referendum question, which may be contingent upon faculty,
campus or academic status. I define “any associated costs and inflationary costs” as any fee introductions or fee
increases, as per inflation, which will result with the approval of a referendum question. I define “how they are to
be applied” as to whom and in what way, such as per half credit, they will take effect. I define “any impact on
previously approved referendum questions” as the way that a new referendum question will either change the
nature of, or eliminate the existence of certain referendum results from previous years.
Operational Definition
Compliance will be demonstrated when:
A) The Board has been made aware of this policy and have approved referendum questions with these
components
Rationale
A) All referendum questions either have these components or not. This makes it easy to determine whether
they have been formed properly.
Policy Wording GP2j.5. The Board will: approve the minutes of all general meetings at the next appropriate
meeting of the Board in the form of a report of all results provided by the Chief Returning Officer.
CGO’s Interpretation
I define “approve the minutes of all general meetings” as ratify the results of the election. I define “next
appropriate meeting of the Board” as February 11, 2012, as this gives the Chief Returning Officer six (6) days to
provide the Board with the results of the election. I define “in the form of a report” as a package that outlines all
voting results.
Operational Definition
Compliance will be demonstrated when:
A) The A-CRO presents the final report of the election, with all voting results to the Board on February 8,
2012.
Rationale
A) Self-explanatory
Policy Wording GP2j.6. The Board will: make the auditor’s statements available to the membership no less than
twenty-one (21) days prior to the starting date of the annual general meeting. The Board shall approve the
auditor’s statements of the current fiscal year no later than October 31 annually. The Board shall appoint an
auditor for the following fiscal year no later than April 30 annually.
CGO’s Interpretation
I define “auditor’s statements” as the external report that the current auditor, KPMG, submits to the Board
regarding the finances of the Students’ Union. I define “available to the membership no less than twenty-one (21)
days prior to the starting date of the annual general meeting” as presenting the auditor’s statements to the
membership via yourstudentsunion.ca on January 14, 2013, as the election will be set for February 4 and February
5, 2013. I define “approve the auditor’s statements” as the Board ratifying the results of the auditor’s statements
via Board decision. I define “appoint an auditor for the following fiscal year” as ratifying the choice of auditor, as
per the annual general meeting, for the next year’s financial statements.
Operational Definition
Compliance will be demonstrated when:
A) The auditor’s statements are accessible on yourstudentsunion.ca by January 14, 2013
B) The auditor’s statements are approved by the Board on October 31, 2012
C) An auditor has been appointed for the next fiscal year by April 30, 2013.
Rationale
A) B), C) All self-explanatory
Policy Wording GP2j.6. The Board will: review all submissions for referenda submitted by external organizations.
External organizations will be responsible for the application of all referenda results. Only submissions from a
legitimate governing authority or representative thereof will be eligible to submit referenda on their behalf. All
external organizations will be subject to the Organization’s elections and referenda policies and any other
restrictions deemed necessary by the Board.
CGO’s Interpretation
I define “review all submissions for referenda submitted” as looking over the applicability and validity of
referendum questions that are presented to the Board. I define “external organizations” as entities, such as, but
not limited to WLUSP, LSPIRG, GSA, and thus are not the Students’ Union, but have been granted permission by
the Board to have their referendum questions in the Students’ Union’s annual general meeting. I define “will be
responsible for the application of all referenda results” as the Students’ Union is not responsible for implementing
the final results of any referendum question that has been submitted by an external organization. I define
“legitimate governing authority or representative” as an incorporated organization with a governing body or
member of the Students’ Union. I define “all external organizations will be subject to the Organization’s elections
and referenda policies and any other restrictions deemed necessary by the Board” as any organization that wishes
to use the Students’ Union annual general meeting as a means to pitch its referendum question will have to abide
by all of the Students’ Unions election, referenda policies and restrictions made by the Board.
Operational Definition
Compliance will be demonstrated when:
A) All external organizations’ referendum questions have been approved by the Board
B) No external organization has violated the election, referenda policies and any other restriction made by
the Board
Rationale
A) The Board will determine external organization is worthy of submitting a referendum question
B) Self-explanatory
Jon Pryce Chair of the Board & Chief Governance Officer Wilfrid Laurier University Students' Union 75 University Ave. W., Waterloo, ON, N2L 3C5 Tel: 519.884.0710 ext. 3114 Email: [email protected] Website: yourstudentsunion.ca
To: Board of Directors
CC: Michael Onabolu, President/CEO
Date: August 19, 2012
Re: Minor Policy Amendments
Directors, Upon further review of the policy manual, I have noticed a few minor detail errors in certain policies. I ask that we consider the following changes to these policies. Be it resolved that:
GP#2a.1a & GP#2a.1b to include “individual” before “Board members”;
GP#2a.4 to change “Governance Processes” to “governance processes”;
GP#2c.2b to include “Board” before “member” in both cases;
GP#2c.2c to read “…remove themselves from Board deliberation” as opposed to “him/herself”;
GP#2c.8 to read “…if they are absent…” as opposed to “he/she”;
GP#2c.7 to read “See that all Board documents and filings are accurate, current and timely” as opposed to “Directors shall see that all Board documents…”;
GP#2d.3d to read “…the areas delegated to the CGO” as opposed to “him/her”;
GP#2e.1 to read “ensure that they are sufficiently familiar” as opposed to “he/she is”;
GP#2f.7c to read “Ensure that proper…” as opposed to “To ensure that proper…”;
GP#2f.8 to read “Ensure that this policy applies…” as opposed to “This policy applies…”;
GP#2h.1e to change “annual agenda” to “Board”;
GP#2j to change “regular Board meetings” to “regularly scheduled Board meetings”;
GP#2j.4 to read “Ensure that all referendum…” as opposed to “All referendum questions…”;
GP#2j.3 & GP#2j.4d to read “referendum questions” as opposed to “referenda”;
GP#2i.1 be amended to read “All organizational bylaws and board policies that are applicable to CRO duties are complied with.
GP#2i.3 be amended to read “The process for voting, and all associated general meeting information shall be accessible to all member of the Organization”
GP#2i.3d be moved to GP#2i.4a and read “Candidates shall have the opportunity to make campaign material available to all students”
Many of these changes are semantics, but I wish to ensure that all language in the policy manual is consistent. Thank you for your continued patience in this policy development process. Respectfully Submitted,
Jon Pryce Chair of the Board & Chief Governance Officer Wilfrid Laurier University Students’ Union
Governance Process Policy 2h “Annual Governance Planning”
This interpretations-based monitoring report for Governance Process Policy 2h “Annual Governance Planning” is presented in accordance with the monitoring schedule to provide the Board of Directors with an understanding of governance direction for the academic year. On behalf of the Board, I certify that the information is developed without prejudice or bias, and represents compliance with a reasonable interpretation of all aspects of the policy unless specifically stated otherwise.
Signed,
Jon Pryce Chair of the Board and Chief Governance Officer Wilfrid Laurier University Students’ Union August 25, 2012
Policy Statement Wording GP2h. The Board will follow an annual agenda that completes the re-exploration of
Board policies and consistently improved Board performance through Board education.
CGO’s Interpretation
I define “annual agenda” as a plan that aims to enhance the Board’s understanding of governance process, solicit
ownership feedback, facilitate discussion of Board policies and goals, administer an electoral process with all of the
necessary information sessions, train and coach new Board members, and develop the financial components that
are necessary for Board operability and Presidential remuneration. I define “completes the re-exploration of
Board policies” as reviewing the wording, measurability and functionality of all Executive Limitation, Governance
Process, Board Management Delegation, and Ends policies, where necessary. I define “consistently improves
Board performance through Board education” as having presentations, workshops or information sessions that
aim to improve each Board member’s understanding and ability to impact the governance system for the Students’
Union.
Operational Definition
Compliance will be demonstrated when:
A) All policies within GP2h, Annual Governance Planning, are deemed by the Board as compliant
Evidence
A) The annual agenda has been appropriately compiled, as per the guidelines of this policy.
I report this as _______________ [Requires Board Self-Evaluation]
Policy Wording GP2h.1. The Board will: compile an annual agenda that will conclude each year on the last day of
April so that administrative planning and budgeting can be based on accomplishing a one-year segment if the most
recent statement of long term Ends.
CGO’s Interpretation
I define “administrative planning and budgeting” as the planning that is needed to ensure that the Students’ Union
can have enough time to organize administrative duties and develop budgets. I define “based on accomplishing a
one-year segment of the most recent statement of the long term Ends” as having the Students’ Union operate with
the Board policies that have been mandated on the beginning of May. I further define this to mean that the recent
amendments that were made to the Students’ Union Ends must be abided by going forward, unless if they
drastically deviate from the original End that was established.
Operational Definition
Compliance will be demonstrated when:
A) An annual agenda has been compiled prior to the end of August
Evidence
A) All components of this monitoring report have been budgeted for, and planned appropriately from
Periods 1 – 13, and thus all Board expenses and programming will conclude at the end of April, 2013.
B) The Ends of the Organization were adjusted on August 12, 2012, and will thus formally bind the President
to plan programming and budgeting within them in 2013-2014 (See Appendix GPA)
I report this as Compliant
Policy Wording GP2h.1a. It will include, but is not limited to: consultations with the ownership
CGO’s Interpretation
I define “it will include, but is not limited to” as the Board, if providing a reasonable amount of time, can ensure
that an additional component(s) is added to the list of duties that are required for the annual agenda. I define
“consultations with the ownership” as making a concerted effort to reach out and administer feedback from the
undergraduate students at WLU on governance matters.
Operational Definition
Compliance will be demonstrated when:
A) Ownership linkage events or focus groups have been roughly scheduled for the rest of the fiscal year
Evidence
A) A plan for ownership linkage events and focus groups has been devised, albeit in a preliminary manner.
This is done to provide an annual vision for when these events and focus groups will take place, while providing the
Ownership Linkage Committee with more time to create exact dates and details in the near future (See Appendix
GPB & GPC)
I report this as Compliant
Policy Wording GP2h.1b. It will include, but is not limited to: Governance education and presentations that are
related to Ends determination
CGO’s Interpretation
I define “governance education and presentations” as workshops and/or information packages/sessions that aim
to enhance the Board’s understanding of their governance duties. I define “related to Ends determination” as all
governance education and presentation sessions will be geared towards helping the Board understand, review,
and analyze the long term implications of the Students’ Unions Ends.
Operational Definition
Compliance will be demonstrated when:
A) A schedule of presentations and workshops is presented to the Board for approval. This schedule can
change during the year, but it must not drastically deviate from the original statement.
Evidence
A) A list of presentations has been made for the Board to familiarize itself with organizational goals & the
plans that other organizations/departments on each campus have for the next 3-5 years. Both GP#2h.1b and
GP#2h.1c work in conjunction to ensure that the Board is properly educated and trained (See Appendix GPD)
I report this as Compliant
Policy Wording GP2h.1c. It will include, but is not limited to: Training of Board members and Board-elect
CGO’s Interpretation
I define “training of Board members” as having a plan to ensure that Board members are provided with the most
up-to-date and applicable information that is necessary to make more informed decisions. This could also work in
conjunction with governance education, as outlined in GP2h.1b. I define “Board-elect” as having a training
schedule planned out for Board members who will be elected in February.
Operational Definition
Compliance will be demonstrated when:
A) A schedule for Board education and training must be approved by the Board and carried out.
B) A schedule for Board-elect training, which includes, but is not limited to, a general organizational
overview, finance training, Ends/strategic planning training, and monitoring training.
Evidence
A) A training schedule for the Board has been created (Appendix GPE)
B) A training schedule for the Board-elect has been created (Appendix GPF)
I report this as Compliant
Policy Wording GP2h.1d. It will include, but is not limited to: Outside monitoring assistance
CGO’s Interpretation
I define “outside monitoring assistance” as having an auditor review the Students’ Unions financial records and a
Governance Consultant review the Board’s policies. I further interpret this to mean that the Board has the
authority to seek legal monitoring assistance, if necessary.
Operational Definition
Compliance will be demonstrated when:
A) A date is set for the financial audit and governance consultancy
Evidence
A) The financial audit statement will be presented to the Board on October 19. Larry Wraith, Director,
Finance and Administration, has confirmed that the auditors, KPMG, are aware of this date.
B) Catherine Raso, Policy Governance Consultant, was consulted on June 4, June 20, and June 28, 2012 for
assistant with policy amendments, as presented in the Comprehensive Policy Development Document to the Board
on July 28 and August 12, 2012
I report this as Compliant
Policy Wording GP2h.1e. It will include, but is not limited to: a report of meeting minutes, discussion, and
performance evaluations from the previous Board
CGO’s Interpretation
I define “report” as a comprehensive package that highlights the major changes or progressive actions that were
made from the previous year. I define “meeting minutes, discussion, and performance evaluations” as a list of the
motions (minutes), a compilation of discussion (from committees and Board meetings) and a compilation of
performance evaluations (from meeting evaluations, policy evaluations, and any other evaluation that was done
on the Board or President/CEO); these are the major documents that should be included in this package as
appendices for additional consideration. I define “previous Board” as the previous fiscal year.
Operational Definition
Compliance will be demonstrated when:
A) The report is presented to the Board prior to or at the same time as this monitoring report.
Evidence
A) A general report has been compiled based on the monitoring reports, discussion and performance
evaluations from the past year. Unfortunately, only meeting minutes were found for this report, and I have
presented many of the major policy changes and projects that the organization undertook in 2011-2012 (See
Appendix GPG)
I report this as Compliant
Policy Wording GP2h.1f. It will include, but is not limited to: Cost of Governance budget for the next fiscal year
that concludes in April.
CGO’s Interpretation
I define “Cost of Governance budget” as the budget that is made for the Board, which includes training costs,
meeting costs, election costs, event costs, honoraria costs, and all other governance related costs on both
campuses. I define “next fiscal year” as periods 3-13 for the current Board.
Operational Definition
Compliance will be demonstrated when:
A) The Board has made a budget for periods 3-13
Evidence
A) The Cost of Governance Budget for P1-2 was passed by the Board on April 24, 2012
B) The Cost of Governance Budget for P3-13 was passed by the Board on June 16, 2012
I report this as Compliant
Policy Wording GP2h.1g. It will include, but is not limited to: A date to review the remuneration of the office of the
President in November. This is separate from President Performance, which will be reviewed according to
BMD#2d1, Monitoring Executive Performance.
CGO’s Interpretation
I define “a date to review the remuneration of the office of the President” as setting a date for the Board to
evaluate the finances and compensation that are presented in the President’s budget. I define “separate from
President Performance” as ensuring that this remuneration process evaluates the office of the President based on
industry standard, and not on the personal performance of the President, as this process is outlined in BMD#2d1
Operational Definition
Compliance will be demonstrated when:
A) A date is set for the remuneration of the office of the President
Evidence
A) The date for reviewing the remuneration of the office of the President is set for November 30, 2012.
B) The letter (Appendix GPH) was sent to President Onabolu on August 21, 2012, and a confirmation email
was received at 1:16pm on August 21, 2012.
I report this as Compliant
Ends Policy (E #1)
Policy Type: Ends Policy Monitoring Type: Internal Report
Monitoring Frequency: Bi-Annually Date of Approval by the Board of Directors: February 12, 2007
Date of Last Amendment: August 12, 2012 Must be reviewed by August 2015
Page 42
Ends Policy The Organization exists to represent the primary stakeholders, the students of Wilfrid Laurier University, and to provide them with a holistic university experience and an enhanced student life. The costs of these benefits will be justified by the results. In no specific order of priority, students will benefit from:
1. Representation and advocacy to parties internal and external to the University with a focus on student success;
2. A safe, sustainable, and empowering environment; 3. Diverse social interaction; 4. Products and services that cater to the financial needs of students
Events 2012-2013
Please note that although the Ownership Linkage Committee (OLCom) is spearheading a lot of these events and
initiatives, it is the entire Board’s responsibility to ensure that they are successful and meaningful. Let’s attend
and promote these events all year long!
Outreach Events
Date Name Content First week of September
BOD & O-Week (Both campuses)
WATERLOO: BOD Video + Move-in Day support + Goose Chase + BOD BBQ + Get Involved Fair Booth + walking around all week to help inform students about the Board BRANTFORD: BOD speech during opening ceremonies + Jenn to walk around and connect with students
Oct. ??, 2012 Wilfs Night (Waterloo)
Similar to last year where students can come to Wilfs for a BOD drink, express their concerns, submit anonymous feedback, and get to know people. The OLCom is working hard this year to ensure that a varied group of people will come (by teaming up with other groups) and by making a conscious effort to reach out to people. We will have an outreach/poster campaign that works in tandem with this event. For example, putting posters up with silhouette figures and thought bubbles – students fill out the bubbles
Nov. 20, 2012 Breakfast with the BOD (Waterloo)
Teaming up with Food Bank to reach out and connect with students. The BOD will be handing out coffee and hot chocolate, while the Food Bank hands out snacks and food. This is a good way to address the financial and resource challenges that students face. We will market accordingly
Nov. ??, 2012 Breakfast with the BOD (Brantford)
Similar to the one on the Waterloo campus.
Jan. ??, 2013 The Summit (Waterloo)
Hosting a get-together of the candidates during the election period, staff from the university, people from other organizations across campus, and Students’ Union exec and staff to demonstrate our desire to collaborate and build a strong future for the students of Laurier. This will be similar to a wine and cheese event.
Focus Groups
Please note that the planning for these focus groups is in its infancy. We are hoping to develop a solid structure
and framework for their implementation with the committee meets again on August 29, 2012.
Also note that each group will have a themed “End” and a targeted group of students to ensure that we maximize
the value and input that students can have in these groups.
The framework, at this moment, is largely similar to that of last year.
Note: We hope that Brantford Directors can spearhead the Brantford focus groups, w/ Waterloo Directors Skyping.
Fall Term
Date Location Name Content
Early October Concourse (Waterloo)
End # 1 – Representation and Advocacy
Engage in discussion and facilitate breakout groups for students with a specific focus on End # 1. All of the Ends will be communicated to the group, but it is most efficient to have most of the discussion on this End. Target Groups: Representation groups on campus + advocacy department + students at large
Late October Golden Grounds (Brantford)
End # 2 – Safe, Sustainable, Empowering
Engage in discussion and facilitate breakout groups for students with a specific focus on End # 2. All of the Ends will be communicated to the group, but it is most efficient to have most of the discussion on this End. Target Groups: Campus clubs, coordinators, environmental groups, service volunteers
Early November Science Atrium (Waterloo)
End # 3 – Diverse Social Interaction
Engage in discussion and facilitate breakout groups for students with a specific focus on End # 3. All of the Ends will be communicated to the group, but it is most efficient to have most of the discussion on this End. Target Groups: Diversity office and all affiliates, other organizations on campus
Late November Golden Grounds (Brantford)
End # 4 - Financial Needs of Students
Engage in discussion and facilitate breakout groups for students with a specific focus on End # 3. All of the Ends will be communicated to the group, but it is most efficient to have most of the discussion on this End. Target Groups: Services, financial clubs, students at large
Winter Term
It would be beneficial to include the Directors-elect in this process – makes for a good transition.
Date Location Name Content
Early February (after elections)
Golden Grounds (Brantford)
End # 1 – Representation and Advocacy
Engage in discussion and facilitate breakout groups for students with a specific focus on End # 1. All of the Ends will be communicated to the group, but it is most efficient to have most of the discussion on this End. Target Groups: Representation groups on campus + advocacy department + students at large
Late February Business Building (Waterloo)
End # 2 – Safe, Sustainable, Empowering
Engage in discussion and facilitate breakout groups for students with a specific focus on End # 2. All of the Ends will be communicated to the group, but it is most efficient to have most of the discussion on this End. Target Groups: Campus clubs, coordinators, environmental groups, service volunteers
Early March Golden Grounds (Brantford)
End # 3 – Diverse Social Interaction
Engage in discussion and facilitate breakout groups for students with a specific focus on End # 3. All of the Ends will be communicated to the group, but it is most efficient to have most of the discussion on this End. Target Groups: Diversity office and all affiliates, other organizations on campus
Late March Concourse (Waterloo)
End # 4 - Financial Needs of Students
Engage in discussion and facilitate breakout groups for students with a specific focus on End # 3. All of the Ends will be communicated to the group, but it is most efficient to have most of the discussion on this End. Target Groups: Services, financial clubs, students at large
Please note that all of the information that is discussed in these focus groups will be brought into BOD meetings to
help with BOD discussion. Therefore, all of the information that comes out of these groups will be tracked in the
minutes for our Board meetings, which is a huge step for making sure that we take proactive steps forward for
students
Presentation Schedule 2012-2013
Date of Meeting (Fridays) Location Content Presenter August 25, 2012 - 1PM Waterloo --- ---
September 14, 2012 - 3PM Waterloo Marketing Strategies Kat Lourenco
October 5, 2012 – 3:30PM Brantford --- ---
October 19, 2012 – 3:00PM Waterloo - WLU – The history and future opportunities/challenges of the university - OUSA – Ontario Undergraduate Student Alliance Presentation
- Max Blouw, President - Alysha Li, President
November 2, 2012 – 3:30PM Brantford WLUSP – Student Publications – Future Plans Bryn Ossington, Executive Director
November 16, 2012 – 3:00PM Waterloo Student Leadership Centre – Future Plans Drew Piticco, Manager of Student Leadership Centre
November 30, 2012 – 3:30PM Brantford - CASA – Canadian Alliance of Student Associations Presentation - Vice-President Updates/Presentations
- Zach Dayler, National Director - All VPs
January 11, 2013 – 3:00PM Waterloo City of Waterloo – A Look Forward Mayor Halloran
January 25, 2013 – 3:30PM Brantford WLU Brantford Campus – Students of the Future
Becca Carroll, Dean of Students, Brantford
February 8, 2013 – 3:00PM Waterloo Student Voice! > A chance for students to showcase any awesome projects or activities that they have
Students at large
March 1, 2013 – 3:30PM Brantford Student Voice! Showcasing Student Needs > A chance for students to showcase any awesome projects or activities that they have
Students at large
March 8, 2013 – 3:00PM Waterloo Vice-President Updates/Presentations All VPs
March 22, 2013 – 3:30PM Brantford LSPIRG – Laurier Student Public Interest Research Group Presentation
Justine Dogbe, Executive Director
Training Schedule, 2012-2013
Date (Thursdays) Type Content Presenter
September 20, 2012 (Waterloo) @8:00pm
Policy Governance Blitz
> Refreshing PG skills > Asking more in-depth, educated PG questions > New, effective methods of monitoring > How to craft Ends > Importance of Evaluations
Jon Pryce (COST: Free)
September 27, 2012 (Waterloo) @8:00pm
The Power of Strategy
> Analyzing current strategic plan > Elaborating on the ideas presented > Brainstorming new ideas/values > Focusing on development
Sean Madden (COST: Free)
October 25, 2012 (Brantford) @8:00pm
Know Your DR (Director Responsibilities)
> Legal responsibilities of Directors > Fiduciary responsibilities > Director Powers > Litigation risk > Scenarios for training > Not-for-Profit Act of Ontario insight
Andrew Camman (COST: $300 – coming out of Professional Development and Training budget line)
November 8, 2012 (Waterloo) @8:00pm
Fun with Policy > Learning how to read policy > Learning how to craft policy > Practicing policy-writing
Chris Hyde (COST: FREE)
November 22, 2012 (Brantford) @8:00pm
The Road Ahead > Looking at potential roadblocks/challenges in the future for nonprofits in the next 5-10 years > How to balance vision and reality in a complex socio-economic environment > What is the role of a Director in the future?
Alex Usher, President of Higher Education Strategy Associates (COST: $750 - coming out of Professional Development and Training budget line)
January 18, 2012 (Waterloo) @8:00pm
Bringing It In > Re-evaluating our roles as Directors > What can we learn? How do we develop? What can others take away?
Jon Pryce (Cost: Free)
Directors’ Elect Training 2013
Date/Location Type Content Presenter
February 16 > Waterloo > 1-2 hours
General Introduction
> What is a Board > What is a Director > Governance vs. Management > Basic Rules/Conduct
Chair-Elect
March 2 > Brantford > 2-3 hours
Policy Procedures and Adjudication
> Roberts Rules > Mock Agenda > Monitoring > What is reasonable?
Chair + President
March 16 > Waterloo > 1-2 hours
Budget Training > Reading a Ends-Based Budget > General budgeting know-how > Filling out a petty cash form
VP Finance and Admin or Equivalent
March 30 Waterloo 1-2 hours
The Exchange > Teambuilding exercises > Questionnaire Stations
Chair-Elect
Transition Report Page 1
Transition Report 2011-2012
Presented by Jon Pryce
Directors,
I am presenting this report to you as an example of what I expect the Chairs/CGOs of the future to
present to the Board on an annual basis. My hope is that Chairs/CGOs will compile this transition
document that focuses on meeting minutes, discussions and evaluation reports so that we can work
towards improving the governance system through education. Governance is in constant need of
revision and realignment, so it is appropriate to have a fairly comprehensive transition report going
forward. Please note that this transition report is different from the one that the Chair/CGO sends to
the incoming Chair/CGO.
For now, I have a limited number of resources to work with; the standard for taking in-depth minutes,
discussion notes and performance evaluations has not been set.
The following content is compiled based on the meeting minutes from last year.
Kind Regards,
Jon Pryce
Chair and Chief Governance Officer, 2012-2013
Wilfrid Laurier University Students’ Union
Transition Report Page 2
The Operating Budget
Nick Gibson, President/CEO, presented his operating budget to the Board on April 28, 2011. It
had 14.89% allocated to the Representation and Advocacy End (#1), 15.37% allocated to the
Safe and Empowering Environment End (#2), 9.37% allocated to the Opportunities for Social
Interaction End (#3), 1.58% allocated to the Economic Environment End (#4), and 58.8%
allocated to Overhead.
To compare campuses, note the following:
Waterloo % Brantford %
Overhead 56.38 Overhead 69.95
End # 1 (Representation) 15.35 End # 1 (Representation) 12.77
End # 2 (Safe/Empowering) 16.13 End # 2 (Safe/Empowering) 11.84
End # 3 (Opportunities) 10.63 End # 3 (Opportunities) 3.56
End # 4 (Economic Environment) 1.51 End # 4 (Economic Environment) 1.88
In total, $944,078.92 (with Overhead) was budgeted for the year, on both campuses. Without
overhead, $388,988.47 was budgeted.
Please see below for an overall breakdown:
Transition Report Page 3
Major Projects
Students’ Union The Hawks Nest Renovation (Presented by Codi Costello, VP Campus Clubs and Faculty
Assoications)
o The now Campus Clubs Resource Centre was designed to allow campus clubs to cater to
the needs of its growing department, provide space for club interaction, and enable
clubs to tap into resources for their development and success.
o It included items such as the detachable boardroom table, soft seating, improved
lighting and electrical work, swipe access for after hour, signage for the space, TVs, 3
club computers, demolition of bar and construction of separate wall.
o The project cost was $60,150.00.
o It was originally proposed to the Board on June 16, 2011, but it was shot down.
o It was later approved on July 22, 2011 at a cost of$ 49,005.43 (as some items were
removed, amended or purchased elsewhere from the original proposal)
Website Redesign (Presented by Kat Lourenco, then Marketing Communications Manager)
o In order to ensure that the Students’ Union was geared towards having a greater online
presence, a website redesign was needed. This was the advent of the social network
that you now see at yourstudentsunion.ca.
o The service provider changed from Orbis to Squarecrop, a new, user-friendly design. It’s
neat to note that “Wilfs Menu” was the most popular search result on the old website-
evidently, there was a need to revamp it so that students could have greater access to
many more resources.
o The project cost was $40,000, with a $3,600 / year fee (50% deduction in Year 1)
o This project was approved by the Board on June 16, 2011
Member Services Project – U Desk (Presented by Kyle Walker, then Member Services Manager)
o This project was designed to create a space on campus for students to get information
and address many of their needs. Whether it was health and dental, tickets, special
offers, or even rentals, the U Desk was the spot to get it.
o A “Mobile Handbook” app was also proposed, but it had a little bit of trouble getting off
the ground.
o In the proposal, it was noted that International News would pay the Students’ Union
$434,000 over 10 years, plus 2% on all product sales
o In total, it was projected to make $51,585.17
o The original project cost was $118,745.00, but there was 36,585.17 already allocated to
it. Thus, the amount that was asked for approval was 79,159.83, and it was passed on
June 16, 2011
Foot Patrol Radio Systems (Presented by Nick Gibson)
o Ensuring that students on each campus are safe is a major goal of the Students’ Union.
On the Waterloo campus, there was a need to enhance the foot patrol radios.
Transition Report Page 4
o At the time, there were only ten radios, four were non-functional and all of them were
over five years old. They even ran on analog function, which was quickly become
obsolete.
o This project would allow for new radios to be purchased with GPS tracking included and
faster telecommunication delivery.
o The project cost $25,000, but $12,500 was provided in a grant. Thus, the Board
approved of $12,500 to go to this project on June 16, 2011.
Water Dispenser Re-Fill Stations (Presented by Nick Gibson)
o To meet our goal of becoming more sustainable and increasing accessibility on campus,
it was proposed that water refill stations would be brought to the following locations:
Geography department; Food Court (2); U Desk Hall; and the Concourse
o The Board only had to look at one part of the project, the two Food Court dispensers,
which cost $39,324.00. The Board approved of this project on July 22, 2011.
FNCC Washroom Renovation (Presented by Nick Gibson)
o Originally proposed to the Board of 2010-2011, this project aimed to make the
washrooms more energy efficient and up-to-date on the second floor of the FNCC.
o A new proposal was presented to the Board of 2011-2012 April 28, 2011, and the price
was reduced by a few thousand.
o The approved cost of the new project was $89,000
Coffee Kiosk – Golden Grounds, Brantford (Presented by Nick Gibson)
o This project aimed to provide Brantford students with a more accessible space to get
beverages and small food items.
o The total cost of the project was $99,971.84, and it was approved on September 16,
2011.
Foot Patrol Space Budget Overage (Presented by Nick Gibson)
o Based on an error with the original blueprints, the Board was left needing to approve a
$53,500 (with the original cost approved by the Board of $15,600 included)
Student Life Levy (Nick Gibson-led Projects) The Student Life Levy (SLL) is a student-generated fund that is allocated to university projects on
an annual basis for the purpose of enhancing student life and the student experience. Please
note that these figures that are about to be presented did not come out of the Students’ Union
operating budget. This is merely for your information.
One project was the videoconferencing system, compiled by Chair/CGO Chris Walker. It was in
its beginning stages in May 27, 2011. Later on it would be presented to the Enhancement of
Student Life Levy Committee, where it passed for $28,790.00.
Other Students’ Union projects include the Toyota Solarium Renovation for $100,000 and
Campus Emergency Response Revisioning for $34,000.
Some non-Students’ Union Projects included renovating the Athletic Complex Change room
Renovation ($250,000), Community Gardening and Gathering Space at the Aboriginal Services
Centre on Albert Street ($29,913.09), and Virtual Learning Commons, a one-stop portal that will
Transition Report Page 5
be attached to MyLearningSpace to allow students to receive additional academic support
($25,000).
Major Policy Changes
The Board decided that it was going to do self-evaluations for the Governance Process policies.
This process was initiated by then Chair/CGO Chris Walker, with GP#1, GP#2a, GP#2b, GP#2c,
GP#2d, GP#2e needing to go through the monitoring process. It was officially approved by the
Board on July 22, 2011.
On September 16, 2011, the Board began the process of assessing the Chief Returning Officer’s
(CRO) role during the year and during elections. It was deemed that since the CRO was also the
Director of Policy, Research and Advocacy, it would be imprudent to have a paid employee
running the elections. So, on September 23, 2011, the Board approved of an Assistant CRO to
fill the role of the CRO during the election period. This helped avoid the conflict of interest.
On September 16, 2011, the Board elected the Multi-Campus Governance Committee. This
committee was tasked with creating principles to guide the organization as it plans for
multicampus governance system between the Waterloo and Brantford campuses. The
Executive Summary was presented to the Board on January 6, 2012.
On September 23, 2011, the following policy changes in the Organizational Review:
o The Ownership Linkage Committee was created with the mandate to facilitate ongoing
ownership linkage efforts
o The Hiring Practices Review Committee, Lobbying Ends Committee, EL#2g Review
Committee, and GP#2f Treasurers Role were removed from the policy manual
o The role and responsibilities of Board Committee and Board Committee chairs was
enhanced.
o The 3rd End was changed from “Opportunities for social interaction” to “Diverse social
interaction”
o The Mission, Vision and Values were placed in the policy manual (and later repealed by
our Board)
o All policies removed the “Fail to” components, and had more accommodating language
that was written in the affirmative. For example “The President will not: Operate
without allowing…” as opposed to “The President will not: Fail to inform…”
o The Environmental Sustainability EL underwent a couple changes:
1. “Operate without following a policy that details how the WLUSU will minimize
its environmental impact with respect to…” was changed to “Operate without
minimizing WLUSU’s environmental impact…”
2. “Fail to educate and encourage the membership on adopting environmentally
friendly lifestyle choices” was changed to “Allow the membership to be
unaware of environmentally friendly lifestyle choices.”
3. “Fail to conduct a comprehensive environmental audit and behavioral scan of
all WLUSU operations at least one in a three year period” was removed.
Transition Report Page 6
o A proactive step towards making sure monitoring included data from both campuses led
to the inclusion of BMD #2d1 having “Monitoring information will be presented from all
campuses in which the Union operates…”
o Under Asset Protection (EL#2f), the “$1000” figure was changed to “$5000” for 5c to
read “Make a capital purchase: of more than $5,000 without having obtained
comparative prices and quality unless a regular or preferred supplier has been
established.”
EL2h was amended to address a potential conflict of interest when Nick Gibson was interested
in running for Senate. Now, it has been made clear when the President is considered to be in a
conflict of interest, and thus capable of planning for succession. EL#2h changed its name from
‘Emergency Succession Planning’ to ‘Executive Succession’.
The Ownership Linkage Committee added a second clause to its products to ensure that the
committee solicits Ends-based feedback from the members – a greater focus was put on
discussing the Ends and speaking about governance concerns when exercising ownership linkage
Referendum Questions The following can be found in the December 6, 2011 and January 6, 2012 Agenda Packages:
To dissolve the Brantford Campus Council, effective May 1, 2012 (Passes)
Approve proposed changes to Constitution (Passes)
o Removing voting by proxy (since it’s online now)
o Rewording of Article 3, Section 16 to ensure that a General or Special General Meeting
requires a quorum of 10% of all members to be present in person – a simple majority is
needed for any specific business item, as established by the Board of Directors, to pass.
o Including the line that all members of the Students’ Union can vote for any candidate
o Ensuring that of the fifteen seats on the Board, two are allocated for members from
each campus
o Any officer can be terminated following a two-thirds vote by the Board
o Re-writing Article 6, Section 3c to ensure that if anyone enters or leave an incamera
session, two-thirds of Directors must support a motion, unless for ill health, an
emergency.
o Including this line: In case of a conflict of interest, quorum (2/3) will be set by the
remaining Directors at the meeting.
o The Board has the legal authority to hire the President & CEO
Health and Dental plan to have fee increase according to inflation (Passes)
Faculty of Science Students’ Association fee increase (Fails)
Brantford Faculty of Arts fee replacement – from $38.30 Program Fee to an activity fee of $3.60
per half credit to a maximum of $18,00 per semester (Passes)
Transition Report Page 7
Organizational Review – Year End
Below you will see the report done by Chris Walker last year.
Synopsis of Executive Limitations
Transition Report Page 8
Detailed Report of ELs
Transition Report Page 9
Synopsis of Governance Processes
Transition Report Page 10
Detailed Report of GPs
Transition Report Page 11
Prospective Headings for the Future
Board Meeting Discussion – have a meeting-by-meeting synopsis to ensure that the Board is
fully aware of information that pertained to Ends-based discussion. During the year, we will be
having discussions on strategy, Ends, and other future goals of the organization. It’s vital to
ensure that all Board members are aware of this history as they prepare for the year ahead.
Committees – have a few pages dedicated to what the committees discussed, how they
measured their performance, etc. This will ensure that the full Board is aware of how
committees have operated in the past and work towards improving them
Evaluations – demonstrate an understanding of the Meeting Evaluations, Training Evaluations,
etc. This will ensure that the Board members have a foundation to build off of, as it will
hopefully have a progression chart to see how the Board is performing, and not in a Policy
Governance sense.
Organizational Review – Perhaps it would be wise to include information on how the
organization was performing in the past, based on the monitoring schedule. This would involve
a synopsis of what policies were out of compliance, which policies were in compliance, etc. For
now, I’ve given you a document that shows the Year-End compliance report.
Jon Pryce Chair of the Board & Chief Governance Officer Wilfrid Laurier University Students' Union 75 University Ave. W., Waterloo, ON, N2L 3C5 Tel: 519.884.0710 ext. 3114 Email: [email protected] Website: yourstudentsunion.ca
To: Michael Onabolu, President/CEO
CC: Board of Directors
Date: August 25, 2012
Re: Reviewing the Remuneration of the Office of the President
Michael, As per Governance Process policy #2h, Annual Governance Planning, there needs to be a review of the remuneration of the office of the President in November. Currently, a set process for reviewing the remuneration of the office of the President has not been established at the Students’ Union. It is, however, different from the process that is outlined in Board Management Delegation Policy #2d1, Monitoring Executive Performance. The remuneration process will require you to analyze industry standards and practices for your position, or equivalent, at other student organizations in Canada. Based upon these findings, you will be required to deliver a presentation to the Board that justifies the continuation of allocating the current number of resources to your office. I hereby set the date for the review of the remuneration of the office of the President for November 30, 2012. If you have any additional questions, please feel free to contact me. The Board looks forward to your presentation. Respectfully Submitted,
Jon Pryce Chair of the Board & Chief Governance Officer Wilfrid Laurier University Students’ Union