Blackboard Learn 9.1

Communicating With Students

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Workshop Overview1

Workshop Roadmap

• Workshop Overview

• Student Experience

• Real-time Communication

• Keeping Students Informed

This workshop contains four sections:

1 Workshop Overview

Student Experience2

Learning Outcomes

• View course announcements

• Access the course syllabus

• Consult the course calendar

• Access a list of prioritized tasks

• View the list of course members

• View information about the instructor

• Send messages to course members using the email and course messages tools

• Use tools and access information for all courses from the My Institution tab

2 Student Experience

Hands-on Activity

• Use the Student Course to complete the hands-on activity in the Student Experience section.

2 Student Experience

Hands-on Activity

• Use the Student Course to complete the hands-on activity in the Student Experience section.

2 Student Experience

Hands-on Activity

• Use the Student Course to complete the hands-on activity in the Student Experience section.

2 Student Experience

Real-time Communication3

Learning Outcomes

• Participate in a chat session

• Send private messages

• View session recordings

• Create new sessions

• Modify participant roles

• Manage sessions

• Create session recordings

3 Real-time Communication

Hands-on Activity

3 Real-time Communication

• Use your Student Course to complete the hands-on activity in the Real-time Communication section.

Hands-on Activity

3 Real-time Communication

• Use your Practice Course to complete the hands-on activity in the Real-time Communication section.

Hands-on Activity

• Use your Practice Course to complete the hands-on activity at the end of the Real-time Communication section.

3 Real-time Communication

Best Practice: Chat for Academic Purposes

• Determine objectives and inform learners

• Outline rules of etiquette

• Limit number of students involved

• Prepare a focused topic and keep on track

• Establish a protocol for sharing

• Be aware of those not participating

• Summarize the major points at the end

3 Real-time Communication

Keeping Students Informed4

Hands-on Activity

• Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section.

4 Keeping Students Informed

Hands-on Activity

• Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section.

4 Keeping Students Informed

Hands-on Activity

• Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section.

4 Keeping Students Informed

Hands-on Activity

• Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section.

4 Keeping Students Informed

Hands-on Activity

• Use your Practice Course to complete the hands-on activity at the end of the Keeping Students Informed section.

4 Keeping Students Informed

Workshop Wrap Up5

Review of Communication and Course Tools

• Announcements: Add course related news, updates, and reminders

• Syllabus: Add as a resource which includes an outline, objectives, policies, participation guidelines, and grading criteria

• Calendar: Add course events and reminders

• Tasks: Add a list of tasks students must complete

• Roster: View a list of course members

• Contacts: Add profiles of course staff

5 Workshop Wrap Up

Review of Communication and Course Tools

• Email: Send email to course members’ external email addresses

• Course messages: Send messages accessed within the course, and ensure privacy for all course members

• Chat: Use for real-time communication

5 Workshop Wrap Up

From the My Institution tab, students can also view information and access tools to use across courses.