CORPORATE OVERVIEW

To excel as a highly competitive and environment friendly sugar producer with exceptional quality recognition.

To be a prominent corporation in the sugar business by providing products and services of superior value so as to sustain consistent long-term growth in volume and profitability.

To achieve consistent and balanced commercial success by:

• Satisfying our customers’ needs• Providing superior performance to our shareholders• Making available rewarding careers to our people• Having mutually beneficial relationships with our core business associates• Participating and contributing effectively towards nation building and the

welfare and advancement of the society in which we operate

Company Name

MSM Malaysia Holdings Berhad

Stock Name

MSM

Stock Code

5202(Bursa Malaysia)

Ticker Code

MSM:MK (Bloomberg)

MSM.KL(Reuters)

Financial Year End

31 December 2018

Share Registrar

Boardroom Symphony Share

Registrars Sdn Bhd

MSM is Malaysia’s leading refined sugar producer and is also one of the biggest sugar refiner in Asia.

TOP 10 GLOBAL

SuGAR PlAyER By 2020

CORE VALUES

MSM SHARE INfORMATION

VISION

S W i i t

RM2.2 BillioN

2.25 MillioN toNNES

RM60.3 MillioN

REVENuE PRoDuCtioN CAPACity PRoFit BEFoRE tAX

MISSION

Sense of Belonging

Winning Attitude

Integrity Innovation Teamwork

MSM MAlAySiA HolDiNGS BERHAD18

CORPORATE PROFILE

MSM Malaysia Holdings Berhad (MSM) is Malaysia’s leading refined sugar producer and one of the biggest sugar refiner in Asia. MSM is involved in producing, marketing and selling refined sugar products under the Gula Prai brand. The company conducts its business principally through three operating subsidiaries, MSM Prai Berhad, MSM Perlis Sdn Bhd, and MSM Sugar Refinery (Johor) Sdn Bhd. In addition, MSM also operates a logistics company – MSM Logistics Sdn Bhd and a trading company – MSM Trading International DMCC, based in Dubai, United Arab Emirates.

At present, MSM’s annual production capacity is up to 2.25 million tonnes of refined sugar. In 2018, MSM produced 964,739 tonnes of refined sugar, of which 109,613 tonnes are catered for the export market. Currently, MSM corroborates up to 59% of the domestic market share.

Incorporated on 10 March 2011, MSM has been listed on the Main Market of Bursa Malaysia and has a market capitalisation of RM1.83 billion as at 31 December 2018. MSM combines economic success with environmental protection and social responsibility for a sustainable future.

GULA PRAI – THE NO. 1 SELLING BRAND IN MALAYSIA

The 54 year-old iconic home-grown product, which carries an approximate brand value of RM632.2 million, is a testament that its brand values are being passed on from one generation of Malaysians to the next. Thus, Gula Prai certainly lives up to its slogan, “The No.1 Best Selling Brand in Malaysia.”

MSM’s two most popular sugar products are the high quality PXX sugar for industrial customers and P1 sugar for the general consumers, whereas Caster sugar and Brown sugar are also sought after by industries and consumers alike.

The sugar products are packed in an assortment of packing sizes and types, each tailored to the consumers’ requirement and convenience.

MSM offers a variety of products ranging from white refined sugar of various grain sizes to soft brown sugar.

MSM also sells molasses, a by-product of the refining process, to distilleries and producers of ethanol, animal feed and yeast, among other products.

Aside from household consumers, MSM sells to a wide range of customers in Malaysia and in other countries directly and indirectly through traders, wholesalers and distributors.

Its customers include major companies in the beverage and confectionery industries, hotels, restaurants and food outlets.

For half a century,

MSM’s flagship

product, Gula

Prai, has been the

premium sugar

brand in Malaysia

and the most

popular choice

among consumers.

MSM

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AnnuAl RepoRt 2018 19

CORPORATE MILESTONES

1959Establishment of MSM Prai Berhad (MSM Prai) facility in Prai, Penang

1964MSM Prai commences refining operations in Prai, Penang

1976MSM Prai embarks on automation of production processes

1990Establishment of MSM Logistics Sdn Bhd (MSM Logistics), the logistical arm of MSM Prai

1980MSM Perlis commences import of raw sugar operations

1992MSM Prai’s warehouse in Sungai Buloh commences operations with railway connectivity from MSM Prai in Penang

1973MSM Perlis commences milling and refining operations in Chuping, Perlis

1971Establishment of MSM Perlis Sdn Bhd (MSM Perlis) facility in Chuping, Perlis

MSM MAlAySiA HolDiNGS BERHAD20

2007MSM Prai increases its annual refining capacity to 800,000 tonnes

2011Incorporation of MSM Malaysia Holdings Berhad (MSM) and consequently the successful listing of MSM on the Main Market of Bursa Malaysia

2002MSM Prai’s warehouse in Johor Bahru commences operations with railway connectivity from MSM Prai in Penang

2010MSM Prai increases annual refining capacity to 960,000 tonnes. MSM Perlis increases annual refining capacity to 150,000 tonnes 2014

MSM Prai celebrated its 50th Anniversary Golden Jubilee

2015Establishment of MSM Sugar Refinery (Johor) Sdn Bhd (MSM Johor) and MSM Trading International DMCC (MSM Dubai)

2018MSM Johor commences refining operations in Tanjung Langsat, Johor

2020To be the top 10 global sugar player

2016• Launching of MSM

Dubai

• Ground breaking ceremony for MSM Johor

MSM

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ANNuAl REPoRt 2018 21

CORPORATE STRUCTUREAS At 20 MARCH 2019

7.49%

6.76%

19.47%

40.03%

15.28%

10.97%

100%

100%

100%

100%

100%

100%

AMANAHRAYA TRUSTEES BERHAD

EMPLOYEES PROVIDENT FUND BOARD

OTHER SHAREHOLDERS

MSM PRAI BERHAD

MSM LOGISTICS SDN BHD

MSM SUGAR REFINERY (JOHOR) SDN BHD

MSM TRADING & DISTRIBUTION SDN BHD

MSM PERLIS SDN BHD

MSM TRADING INTERNATIONAL DMCC

FGV SUGAR SDN BHD(formerly known as

Felda Global Ventures Sugar Sdn Bhd)

KOPERASI PERMODALAN FELDA MALAYSIA BERHAD

FGV HOLDINGS BERHAD

(formerly known as Felda Global Ventures

Holdings Berhad)

MSM MAlAySiA HolDiNGS BERHAD22

ORGANISATIONAL STRUCTUREAS At 31 JANuARy 2019

BOARD OF DIRECTORSMSM MALAYSIA HOLDINGS BERHAD

AUDITCOMMITTEE

CHIEF TECHNICAL OFFICER (CTO)

SUBSIDIARY OPERATIONS

MSM Prai Berhad

MSM Perlis Sdn Bhd

MSM Sugar Refinery (Johor) Sdn Bhd

Project Management Office

MSM Logistics Sdn Bhd

CTO’s OFFICE

Technical Team

Group IT Systems

GROUP FINANCE

Treasury

Group Accounts, Statutory & Management Reporting

Business Analysis, Planning & Budgeting

Finance Shared Services

Investor Relations

SUPPORT SERVICES

Group Human Resource/Admin

Group Legal

Supply Chain

Corporate Communications

Group Procurement

BUSINESS UNIT

MSM Trading International DMCC (Dubai)

Sales & Marketing

Wholesaler

Industry & Special Projects

Business Development & Marketing

NOMINATION ANDREMUNERATION

COMMITTEE

BOARD GOVERNANCE &

RISK MANAGEMENT COMMITTEE

EXECUTIVEDIRECTOR

Governance, Policies & Risk Management

ACTING CEOCEO’S OFFICE• Corporate Strategy• Special Officer

INVESTMENTCOMMITTEE

CHIEF FINANCIAL OFFICER (CFO)

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ANNuAl REPoRt 2018 23

DATUK WIRA AZHAR ABDUL HAMIDChairman/Non-IndependentNon-Executive Director

DATO’ ZAINAL HAJI ISMAILIndependent Non-Executive Director

DATO’ HAJJAH ROSNI HAJI ZAHARIIndependent Non-Executive Director

DATO’ ROSINI ABD SAMADIndependent Non-Executive Director

DATUK LIM THEAN SHIANGIndependent Non-Executive Director

DATO’ AB GHANI MOHD ALINon-Independent Non-Executive Director (appointed with effect from 26 October 2018)

DATO’ HARIS FADZILAH HASSANNon-Independent Non-Executive Director(appointed with effect from 11 February 2019)

DATO’ KHAIRIL ANUAR AZIZNon-Independent Executive Director

DATO’ ZAKARIA ARSHADNon-Independent Non-Executive Director(resigned on 18 September 2018)

DATUK HANAPI SUHADANon-Independent Non-Executive Director(resigned on 26 October 2018)

DATO’ MOHAMMAD FAKHRUDDIN HAJI MOHD ARIFFIndependent Non-Executive Director(resigned on 31 December 2018)

BOARD OF DIRECTORS

ACTING CHIEF EXECUTIVE OFFICER

STOCK EXCHANGE LISTING

INVESTOR RELATIONS AND ENQUIRIES

SHARE REGISTRAR

AUDITORS

COMPANY SECRETARY

REGISTERED OFFICE

Mohd Shaffie Said(appointed with effect from 22 January 2018)

Main Market ofBursa Malaysia Securities BerhadListed since 28 June 2011

Stock Code : 5202Stock Name : MSM

Level 44, Menara FeldaPlatinum ParkNo. 11 Persiaran KLCC50088 Kuala Lumpur, Malaysia

Tel : +603 2181 5018Fax : +603 2181 5015Website : www.msmsugar.comEmail : investor.relations@

msmsugar.com

Boardroom Share Registrars Sdn Bhd(formerly known as Symphony Share Registrars Sdn Bhd)Level 6, Symphony HousePusat Dagangan Dana 1Jalan PJU 1A/4647301 Petaling Jaya Selangor, Malaysia

Helpdesk : +603 7849 0777Fax : +603 7841 8151/52Website : www.boardroomlimited.comEmail : bsr.helpdesk@

boardroomlimited.com

Messrs. PricewaterhouseCoopers PLTChartered AccountantsLevel 10, 1 SentralJalan Rakyat Kuala Lumpur Sentral50706 Kuala Lumpur, Malaysia

Tel : +603 2173 1188Fax : +603 2173 1288Website : www.pwc.com/my

Koo Shuang Yen (MIA 7556)

Level 21, Wisma FGVJalan Raja Laut50350 Kuala Lumpur Wilayah Persekutuan, Malaysia

Tel : +603 2789 0000Fax : +603 2789 0001

CORPORATE INfORMATION

MSM MAlAySiA HolDiNGS BERHAD24

26 JuNE7th Annual General Meeting at Menara Felda, Kuala Lumpur

KEY MOMENTS

09 AuGuStMSOSH Award 2017 at Berjaya Times Square Hotel, Kuala Lumpur

17 JulyAnalysts Visit to MSM Sugar Refinery (Johor) Sdn Bhd at Tanjung Langsat, Johor

04 - 06 DECEMBERIBC 24th Asia International Sugar Conference at Ho Chi Minh, Vietnam

06 DECEMBERNational Annual Corporate Report Awards (NACRA 2018) at Hilton Hotel, Kuala Lumpur

11 DECEMBERZakat Donation & Visit to Rumah Raudhatul Al-Faeez at Keramat AU4, Kuala Lumpur

06 AuGuStKPDNHEP Minister Visit to MSM Prai, Pulau Pinang

MSM

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ANNuAl REPoRt 2018 25

AWARDS &CERTIfICATIONS

1. NACRA AWARD 2018 – CERTIFICATE OF MERIT

2. 2017 OSH PERFORMANCE OF MALAYSIAN SOCIETY FOR OCCUPATIONAL SAFETY AND HEALTH - GOLD CLASS 2

3. HALAL Jabatan Kemajuan Islam Malaysia

(JAKIM) • To be recognised as Halal brand

and to meet customer requirement • To identify non-halal hazards and

provide a measure to control them

4. KOSHER Kushrut London Beth Din (KLBD) • To be recognised as Kosher brand • To meet the requirement of Kosher

recognised customer

5. ISO 9001 (QUALITY MANAGEMENT SYSTEM)

• To ensure the quality of the management system within the company and to meet customer requirement

• To cultivate continuous improvement within the organisation

6. HACCP (HAZARD ANALYSIS AND CRITICAL CONTROL POINT)

• To demonstrate company’s commitment to ensure the safety and quality of the product

7. ISO 22000 (FOOD SAFETY MANAGEMENT SYSTEM)

• To enhance food safety management system and product quality

• To meet customer requirement

8. FSSC 22000 (FOOD SAFETY SYSTEM CERTIFICATION)

• To meet growing customer requirements from GFSI recognised supplier and to ensure that the food safety hazards are able to be identified

9. PRODUCT CERTIFICATION SCHEME

SIRIM • To demonstrate that the products

are being produced in compliance with national and international standard, eliminating the need of further testing by purchaser or consumer

• To provide an independent assurance that your products are manufactured under an effective system of testing, supervision and control which should result in improved production efficiency and reduced wastage and rejects

1

5 6 7

2

3 4

MSM MAlAySiA HolDiNGS BERHAD26

10. OCCUPATIONAL HEALTH & SAFETY ADVISORY SERVICES (OHSAS 18001)

OCCUPATIONAL HEALTH & SAFETY MANAGEMENT SYSTEM (MS 1722)

• To demonstrate company’s commitment to ensure the safety and quality of the workplace

11. GMP (GOOD MANUFACTURING PRACTICE)

• To establish a system for ensuring that the products are consistently produced according to a quality standard

8

9

10

DELIVERING SWEETER VALUE IN 2018