Becoming a Learning Masterchef - Cooking Up the Right Blend - Webinar July 2013
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Become a Learning Cooking up the Masterchef Right Blend Kitchen preparation Serve Sue Dark, Director of Learning Tina Griffin, eLearning Manager Kineo Pacific Welcome! The webinar will commence shortly. Listen using your computer speakers or call: Aus +61 3 8488 8992 NZ +64 (0) 9 801 0186 Access Code: 140-646-384 Webinar ID: 158-691-723
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Kineo Pacific’s Director of Learning Consulting, Sue Dark and Learning Solutions Manager, Tina Griffin presented this complimentary webinar: “Cooking Up the Right Blend”, Sue and Tina share their recipe for choosing the right learning solutions to create a dynamic learning experience with effective results for learners. The webinar will explain how to take the ADDIE approach and apply this to a blended learning context; giving attendees insights into the variety of approaches that could considered, as well as how to choose strategy over another. There will also be some shared lessons learned in how to ensure the successful implementation of an organization’s blended programme. Areas of discussion include: Analysing all the ingredients necessary for a blended learning approach How to mix up the appropriate learning strategies to meet your performance outcomes How to serve the blend that works together well from a learner’s perspective For more information, visit us at www.kineo.com/au
Transcript of Becoming a Learning Masterchef - Cooking Up the Right Blend - Webinar July 2013
Become a Learning
Cooking up theMasterchef
Right Blend
Kitchen preparation
Serve
Sue Dark, Director of Learning
Tina Griffin, eLearning Manager
Kineo Pacific
Welcome!
The webinar will commence shortly.
Listen using your computer
speakers or call:Aus +61 3 8488 8992
NZ +64 (0) 9 801 0186
Access Code: 140-646-384 Webinar ID: 158-691-723
Confidential © 2012 Kineo. All rights reserved.
Introduction to Kineo
• 350 staff worldwide
• 24/7 capability
• Supporting global clients
Become a Learning
Cooking up theMasterchef
Right Blend
Kitchen preparation
Ingredients and method
Serve
Sue Dark, Director of Learning
Tina Griffin, eLearning Manager
Kineo Pacific
Kitchen preparation
Kitchen preparation: what is blended learning?
Kitchen preparation: what is blended learning?
E-learning module
Online forum group work
Virtual classroom
Face to face workshop
Mobile learning
Tell us what elements your blended learning solutions typically include.
Kitchen preparation: what are you cooking up in your blend?
Poll time!
Most popular learning
methods are: F2F
training (75%), e-
learning (51%) and
access to learning
resources (40%)
Least popular are:
Mobile learning (6%),
action learning sets
and social learning
(both 14%)
Average blend
combined 4.8 different
learning methods.
Kitchen preparation: the British blend
Blended Learning – Current Use, Challenges and Best Practice, Report 2013
Kineo and The Oxford Group.
Poll time!
Kitchen preparation: what’s in your future blend?
Looking to the future - please answer our poll – tell us how you expect
your use of different learning methods will change over the next 2
years.
Kitchen preparation: the British blend
Blended Learning – Current Use, Challenges and Best Practice, Report 2013
Kineo and The Oxford Group.
Our respondents believe that the learning methods which are most likely to
increase are those which capitalise on recent and new technology:
access to learning resources and social learning (49%)
webinars (54%)
mobile learning (56%)
e-learning (44%)
virtual classrooms (49%)
Kitchen preparation: the nature of the blend has changed
A wider focus on all points in the learner’s journey
Experiential On-demand Non-formal Formal
Benchmarking
Job rotation / enrichment
Project reviews
Performance appraisals
Action learning
Continuous improvement
Performance support
materials
Online books
Help desks
Mobile learning
Coaching / OJT
Mini-workshops
Rapid e-learning
White papers
Podcasts
Webinars
Internal conferences
Online video
Classroom courses
Self-study e-learning
Outdoor learning
Collaborative distance
learning
Computer games &
simulations
Blended learning
Personal reflection
Reflecting with others
Blogging
Getting a life
Online search
Using forums
Using wikis
Open learning
Communities of practice
Continuing professional
development
Professional and
postgraduate qualifications
Formal adult education
Kitchen preparation: the nature of the blend has changed
Conrad Gottfredson and Bob Mosher – also did series of articles in Learning
Solutions Magazine last year http://www.learningsolutionsmag.com/articles/949/
Serving suggestions – overcoming challenges
Why the change?
- Individualised needs met
- Reach more people, more quickly
- Cost effective
- Improved and accelerated knowledge transfer
Why the change?
- Individualised needs met
- Reach more people, more quickly
- Cost effective
- Improved and accelerated knowledge transfer
Kitchen preparation: the cook’s challenge
Blends are being “bolted together”, rather
than designing a blend of elements that
work as an integrated whole.
Ingredients and method
Kitchen preparation: factors in the wider context of performance
Know your restaurant
The secret recipe for a perfect blend…
Know your team
Know your customer
Know your equipment
Ingredients and method – what factors influence your blend?
The ingredients for your secret recipe
Your
learners
Your
organisation
Your
support
Your
infrastructure
Your learners
• What are the learners’ performance outcomes (not
learning objectives)?
• What needs to be tracked and measured?
• What’s the profile of our learners?
• How do they need to access the learning?
Ingredients and method – blending for your audience
Your
learners
• What would I see someone doing as a result of this learning?
• What do learners find hard? Why?
• What do learners typically do wrong? Why?
• What information will they hold in their heads? How will they
use / apply it?
• How do we expect learners new behaviour to impact the
business?
Ingredients and method – a blend tailored to the audience
New staff
- Staff briefing/manager support
- Face to face training
- Online mod to learn more
- Shadowing/observation
- Practical assessment exercises
- On the job assessment
- Coaching on-the-job
- Performance support
Experienced staff
- Staff briefing/manager support
- Online mod to learn more
- Performance support
Call centre staff, new product training
Your infrastructure
- Technology
- Access & tracking
- Delivery medium
- Tools/software
- Knowledge repositories
- No technology?
- How are you doing the above?
Ingredients and method – blending for your technology
Your
infrastructure
Technical solution
� Online forum
� Online assignment
� Online manager assessment
� Virtual classroom
Non-technical solution
� Lunchtime discussion group
� Manually submitted
assignment
� Manager observation
checklist
� Face to face classroom
Ingredients and method – blending for your technology
Ingredients and method – example
Ingredients and method – example
Your Organisation
Cultural readiness for- multi-modal delivery
- Informal learning
- Learner created content
- Collaborative learning
- Coaching & feedback
Leadership commitment to learning• Time set aside to learn
• Recognised as improving performance
An appetite for change- Your mix today v tomorrow
Ingredients and method – blending for your organisation
Your
organisation
Your support
Ingredients and method – blending for your roles
Your
support
- L&D wear many hats:
- Performance consultants
- Facilitators
- Online designers
- Knowledge managers
- Have the time to support your learners
- Managers need to:
- Coach effectively
- Have the time to support your learners
- Recognise their role in supporting performance
improvement?
Ingredients and method – case study
Leadership
buy-in but
not
Managers
Managers
lacked
coaching
skills
Strong
reliance on
L&D
Ingredients and method – case study
Leadership
buy-in but
not
Managers
Managers
lacked
coaching
skills
Strong
reliance on
L&D
Manager workshops
Ingredients and method – case study
Leadership
buy-in but
not
Managers
Managers
lacked
coaching
skills
Strong
reliance on
L&D
Manager workshops
Additional training
Ingredients and method – case study
Leadership
buy-in but
not
Managers
Managers
lacked
coaching
skills
Strong
reliance on
L&D
Manager workshops
Additional training
Engaged with L&D and
their new role
Mixing it up!
Kitchen preparation: the cook’s challenge
Blends are being “bolted together”, rather
than designing a blend of elements that
work as an integrated whole.
-------------------
Synchronous
AsynchronousMobile
----------------------
----------------------
Kitchen preparation: the cook’s challenge
Kitchen preparation: the cook’s challenge
Ingredients and method – the right balance
Work collaboratively – all designers
Who is owning the performance goals
Each part makes up a holistic learning experience
Serve
Serving suggestions – compliments to the Chef!
Implement& Evaluate
It doesn’t have to take long!
Serving suggestions – tips
Spend time analysing and involving
all stakeholders
Keep it simple, work on modes you
have and know work – update and
change
Build a good design team – a mix of
technical and non-technical designers
Don’t make it something you do
sometimes – embed it into your every
day processes
Put efforts into developing your
managers – they will make it fly
Put this on your senior leadership
agenda – track, monitor and report
your successes
Questions?
Sue Dark, Director of Learning
Tina Griffin, eLearning Manager
Kineo Pacific
Become a Learning
Masterchef
Thank you and please keep in touch…Thank you and please keep in touch…Thank you and please keep in touch…Thank you and please keep in touch…
• Showcase Access (Aus) Zack Harvey - [email protected]
(NZ) Nolen Smith - [email protected]
• LinkedIn e-Learning Professionals Group
• Twitter @kineopacific
• FREE Resources www.Kineo.com.au
• Top Tips App iTunes App Store
• Blogs Cammy Bean – Learning VisionsNigel Young – Learning Technologies
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