BASICS of Capacity-Building Coaching Joan M. Oakes, MSW LBLESD – PBS Trainer.
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Transcript of BASICS of Capacity-Building Coaching Joan M. Oakes, MSW LBLESD – PBS Trainer.
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BASICSof
Capacity-Building Coaching
Joan M. Oakes, MSWLBLESD – PBS Trainer
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-d’ Plan
• Assumptions, goals & roles
• Phases of Coaching
• Practice
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Underlying Assumptions• Collaboration is more effective than solo
efforts.
• Coaching supports building a repertoire of problem-solving skills.
• Coaching is a skill that can be learned, but requires that you are able to put aside your own opinions to focus on the issue, the process and the intended result.
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You may have heard of….. Peer coaching Cognitive coaching Instruction, or Content-Based coaching School-Based coaching
…..for….Individuals or Groups
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All are based on a similar process…
1. Pre-activity “Planning” discussion
2. Event
3. “Reflection” discussion
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Capacity-Building Coaching
• A Non-judgmental communication process where individual or team thinking is mediated (guided) through strategic questions and paraphrasing.
Judy Robertson, PhDAZ Dept of Ed, 2005
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Why Coach?
. . . . . to promote “Forward Movement”
1st Steps to accomplishing this task:
• Create a trusting relationship
• Create an environment for safe exploration of the individual or group’s own thinking
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Let’s TalkSAFETY & TRUST
Describe situations in which you feel “safe”.
How do you know you are in a trusting relationship?
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Role of Coaching:
• A coach functions as an objective and helpful person whose goal is to support and enhance another’s efforts to solve a problem
• A coach is a critical listener.
• A coach does not evaluate, but rather value-adds to another’s thinking.
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….continued….• A coach may mentor as well as coach.
• A coach is a master learner, as well as a confident teacher.
• A coach understands the value of feedback and is skilled in giving non-judgemental feedback.
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Coaching What’s & When’s:“When”#1 Coaching can be a formal or informal process in
planned settings, one-on-one conversations, or group sessions.
#2 Coaching is most effective when all parties are looking for ways to improve.
“What”#1 Coaching is a fluid and ongoing process.#2 Coaching is a skill that can be learned
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Skilled Coaches believe:
• Coaching takes time to become proficient -usually on the job or after a common experience, less, or learning activity.
• Coaching utilizes a repertoire of skills.
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Direct Evaluate Consult Collaborate Coach
. . . . .
Coaching Communication&
Interaction Continuum
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Phases of Coaching
1. Planning
2. Event with Data
3. Reflecting
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“PLANNING” Phase
• Build trust and empathy
• Establish individual/team purpose and goals
• Clarifies thinking about the event
• Establish data collection needs
• Frames the reflection
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Planning Format• Determine the Goal.
• Identify specific Indicators of success
• Decide on Strategies
• Focus on Data
• Discuss Alternative plans
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3 Basic Types of Paraphrases
• Acknowledging and clarifying
• Summarizing and organizing
• Shifting conceptual focus
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Acknowledging and Clarifying
• You’re thinking that….
• So, you’re wondering if….
• You’re frustrated because….
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Summarizing and Organizing
• So you’re ready to move on to …..
• First you’re going to…., then you will….
• On the one hand…., and on the other hand….
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Shifting Conceptual Focus
• So a strong belief you hold is….
• An assumption you’re operating form is …..
• A goal for you is …..
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Activity
1. Develop Coaching questions for Planning phase.
2. Share!
3. Practice.
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Event with Data
• Examples:– Classroom Lesson– Meeting– Field Trip– Conference– Informal conversation
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Reflecting Frame• Summarize the event
• Recall Signs of Success
• Review Data
• Analyze Challenges
• Construct and apply New Learning
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Next Training:
You will be asked at the beginning of our next meeting, to share your experiences.
. . . . Next time:Paraphrasing, Reflecting & Follow-up,
Interrogation vs. Inquiry, Developing Good Questions, and Dealing with Difficult People
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Activity
• Coaching questions for reflecting
• paraphrasing
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Activity
• Examining Questions
• Write 5 Interrogation questions• Change them to Inquiry questions