The Digital Skills Summit Lightning Talk #5: Stefan Hull (Propellernet)
Based on - j.b5z.netTalk, Talk, Talk… Based on: E.G. Sebastian’s Book Communication Skills...
Transcript of Based on - j.b5z.netTalk, Talk, Talk… Based on: E.G. Sebastian’s Book Communication Skills...
Communication is
More than Just
Talk, Talk, Talk…
Based on:E.G. Sebastian’s Book
Communication Skills Magic
www.CommunicationSkillsMagic.com
Successful Communication StartsSuccessful Communication Starts with Great Listening Skillswith Great Listening Skills
God/Nature gave us two ears and one mouth for a good God/Nature gave us two ears and one mouth for a good
reason: listen twice as much as you talkreason: listen twice as much as you talk
DonDon’’t interrupt the other speaker t interrupt the other speaker –– especially not with especially not with
unrelated topicsunrelated topics
Listen to what is being said; do not try to think of what Listen to what is being said; do not try to think of what
youyou’’ll say nextll say next
Keep your comments related to the topic of discussionKeep your comments related to the topic of discussion..
To be an Effective CommunicatorTo be an Effective Communicator You Need to UnderstandYou Need to Understand
Your Personality StyleYour Personality Style & the Personality Styles of Those & the Personality Styles of Those
Around youAround you
The simplest, most effective way to get to The simplest, most effective way to get to
understand different personality styles, is understand different personality styles, is
through the DISC Behavioral Modelthrough the DISC Behavioral Model
What is DISCWhat is DISC
…… is a simple system that will help you understand is a simple system that will help you understand your behavior and the behavior of those around youyour behavior and the behavior of those around you
…… teaches a simple way to recognize the different teaches a simple way to recognize the different personality styles around youpersonality styles around you
…… provides simple strategies that will help you provides simple strategies that will help you improve your communication with the different stylesimprove your communication with the different styles
…… provides great strategies that will help you reduce provides great strategies that will help you reduce conflict with everyone around youconflict with everyone around you
…… and moreand more
IDwww.egSebastian.com
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How to Easily Recognize the Four Styles?
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Clue #1: Everyone around
you is either…
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There are certain behavior tendencies that people tend to display, based on their PACE
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Clue #2: [to recognizing
different personality styles]
People are either…
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Influence
Steadine ss
DominanceFAST
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Conscientiousn ess
InfluenceTalkativeHumorous
&Enthusiastic
Steadine ss
FriendlyHelpful
&Patient
DominanceBottom LineOutspoken
&Confident
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Conscientiousn ess
CautiousAnalytical
&Detail-Oriented
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Get three FREE Chapters @ www.CommunicationSkillsMagic.com
More Resources DISC for Sales Professionals:
www.discBuyingStyles.com
FREE DISC Downloads: www.egSebastian.com
Book: Communication Skills Magicwww.CommunicationSkillsMagic.com
Got Questions? eMail: [email protected]