Article

The speed of a business’s determines Internet connection speed, is a primary influencer of a business’s ability to:

• grow,• be competitive and profitable,• have productive employees, and• attract and retain satisfied, loyal customers.

Disaster recovery programs get businesses up and running, while also seeking to recover lost data. Whether using an in-house plan or disaster recovery as a service (DRaaS), a business needs to address three key areas of recovery:

Bandwidth & Business SuccessWhat’s the Connection?

Time

Bandwidth essentially is the speed at which a business’s Internet connection processes and transfers data. This speed is measured

Download speeds are faster. For example, a business’s bandwidth download speed might be 10 Mbps, but the upload speed may be a mere 1 Mbps. When choosing a bandwidth speed, then, businesses should take into account both upload and download times. Consider this scenario: In businesses that have a 2 Mbps download connection, employees will spend about an hour waiting for a 1 GB file to download. By contrast, if that business adopted a 50 Mbps connection, that same file would download in fewer than three minutes. Bandwidth directly influences a business’s—and its employees—productivity.

The Door to Increased Profitability

Many businesses in various industries would benefit from increasing their upload and download times, but the degree to which such

What type of business is it? How dependent are its core functions on the Internet?

• How many people does the business employ? How many are online simultaneously?• How do customers interact with one another and with the business online?• How many locations does the business have?• How many computers are utilized daily?

Generally, research shows that businesses with multiple locations that conduct at least half of their business online benefit from increased bandwidth. In addition, businesses in the following industries will benefit from evaluating their bandwidth use.

Business.Spectrum.com

Article

Health Care

Simply put, the health care industry consumes an incredible amount of bandwidth—and that number is only likely to rise. Patient information such as MRIs, X-rays, and electronic medical records—all of which must be tightly secured—require enormous bandwidth. These practices do not even take into account the daily operations—patient scheduling, collection of demographic information, transmission of insurance data—that consume further bandwidth. In this industry, the fast transfer of data literally can

Business Services

Increasing bandwidth for ad agencies, other companies in the business services sector simply makes the best financial sense. Marketing and advertising agencies transmit gigabytes of files constantly in the form of streaming media, Adobe files, and other web content management systems. Financial services firms routinely utilize secure, web-enhanced tools and trading applications when collaborating with clients and moving projects through the pipeline. Often, in the business services sector, more bandwidth translates into more profit.

Computer Services

Perhaps more so than any industry, the computer services sector demands increased bandwidth for the high data churn, which sees large files constantly transferred between locations or uploaded from servers by remote employees. Productivity is at its peak in this sector when data

slow (or fast) download and upload times; clients of computer services

Slow transfer times and snail’s pace-collaboration result in frustrated employees and impatient customers who might take their business elsewhere.

Retail

The majority of retailers have not only a store presence but an online presence, which puts even more pressure on the quality of its bandwidth. Retailers want fast online transactions so that no customer is left behind, and they want fast in-person transactions so that customers are satis-

even more bandwidth capacity in order to access the data from multiple locations.

Bandwidth & Business SuccessWhat’s the Connection?

Article

©2015 Charter Communications. Trademarks belong to their respective owners. All services not available in all areas. Restrictions may apply.

Spectrum Business is a unit of Charter Communications, Inc., one of the nation’s leading broadband communications companies. Leveraging the national reach of our parent company’s existing network, we provide business customers with reliable, secure,

Case Study

Bandwidth’s Wide Influence

Bandwidth isn’t just about the

• Employee productivity: Every moment that an employee spends waiting for a file to download or upload is lost productivity for that employee and the company.

• Employee collaboration: Much collaboration is done via video and audio conferencing, both of which require a of companies say that they are unsure if they have the necessary bandwidth to enable cloud collaboration.

• Customer experiences: Every business wants to cultivate loyal, satisfied customers who will not only repeatedly frequent their business but also use social media to entice their friends to frequent it, too. Businesses that want to provide excellent customer service will benefit from increasing their bandwidth.

**Business profitability**: When one takes into account all of the factors above, it is easy to deduce that bandwidth has a direct im-pact on a business’s profitability. From having more productive employees who spend more time-on-task to creating more satisfied customers, bandwidth has a great influence on revenue.

Make the Change

Businesses that are ready to address their bandwidth needs should speak with an expert who has the knowledge and industry

solution to fit every business’s unique needs and goals.

Help your clients increase their profitability by utilizing reliable bandwidth services from a leading cable provider. Talk to Spectrum Business today about your clients’ optimal bandwidth options.

Bandwidth & Business SuccessWhat’s the Connection?

Spectrum

Article

©2015 Charter Communications. Trademarks belong to their respective owners. All services not available in all areas. Restrictions may apply.

Spectrum Business is a unit of Charter Communications, Inc., one of the nation’s leading broadband communications companies. Leveraging the national reach of our parent company’s existing network, we provide business customers with reliable, secure,